LOFFLER FortiFone 280B Phone User Guide

LOFFLER FortiFone 280B Phone

PHONE USER GUIDE

Placing a Call

• Lift handset, press or press
• Dial a number, extension or press a speed dial

Answering a Call

• Lift handset OR
• Press or

Hold

• While on a call, press Hold or 

Retrieving a Held Call

• Press Resume or to retrieve the call.

Redial

• Press to redial the last number.

Do Not Disturb

• Press DND

Turning Off DND

• Press DND Again

Conference Calls

• While on a call, press Conference
• Dial number or press a speed dial
• Press Conference again and all parties will be connected.

Ringtones

• Press Menu or 

• Using the Navigation keys, Select Setting

• Select 1. Preference
  Select 4. Audio

• Use the left and right navigation keys to listen to each ring tone
  Choose the tone you want and press OK.

Transferring a Call

Blind Transfer

• While on a call, press or Transfer
• Dial number or press a speed dial
• Press or Transfer

Consult Transfer

• While on a call, press or Transfer
• Dial number or press a speed dial
• Talk to the person
• Press or Transfer or just hang up

Transfer to Voicemail

• While on a call, press Xfer
• Dial *+extension
• press Xfer

Audio Control

• Press or  to Change the ringer volume while your phone is on the hook
• Pick up the handset and Press or to Change the volume of the handset
• Press then Press or to Change the volume of the Speaker phone
• Press then Press or to Change the volume of the headset

Message Waiting Light
Located in the Upper Right Corner of phone, New voicemails will light this up red.

Forwarding Calls

• Press Menu or
• Using the Navigation keys, Select Feature
• Enter your PIN Number
• Choose Call Forwarding
• Using the right or left navigation button to enable forwarding
• Scroll down and type in a number to forward to
• Press OK

Turning off Call Forwarding

• Press Menu or 
• Using the Navigation keys, Select Feature
• Enter your PIN Number
• Choose Call Forwarding
• Using the right or left navigation button to disable forwarding.

Call History

• Press History
• Using the Navigation keys, Scrollthrough the list
• Highlight an entry
• Select Dial to call back or press Detail to get call detail such phone number, date and duration of the call.

Soft Keys

• History – Access your call history
• Contact – Access the contact list
• DND – Sends calls directly to voicemail
• Menu – Brings you to your settings
• Dial – dials the number
• Backspace –backspaces one number while dialing
• End – Hangs up an active call
• Back – removes the partially dialed number and hangs up or goes back one screen depending on what you are doing with the phone
• Hold – Places a call on Hold
• Resume – takes a call off hold status
• Transfer – Transfers a call
• Conference – Initiates/completes a conference
• Split – Splits a conference call apart
• Detail -retrieving details of the call who, phone number, date, how long the call lasted, what time the call happened
• Decline – Sends an incoming call to voicemail
• Answer – Answer an incoming call
• Forward – enter in an extension to forward an incoming call to while ringing.

Hard Keys

Adding a Headset

• Press Menu or 
• Using the Navigation keys, Select Setting
• Select 2. Accessory
• Using the left or right navigation key, select headset
• Scroll down to 2. EHS Headset
• Using the left or right navigation key, select enabled

Programming a Button

• Press an open button .
• Choose the button number you want to program
• Choose the type of button:
  • None – empty button
  • Park – Parks a Call for you to pick up elsewhere
  • Speed Dial – creates a speed dial for a phone number
  • Call Forward – allows you to  forward to another user
  • Intercom – Allows you to intercom a line
  • Record – allows you to record a call – goes to your voicemail
  • Line – shows an appearance for your extension
  • Twinning -allows you to ring multiple phones at a time such as a mobile device
  • DTMF – Dual Tone Multi Frequency, send button keystrokes
  • Shared Line Appearance –  shared line ringing on multiple devices
• Enter a Name in the Label field
• Enter a number in the parameter field (if it shows ABC instead of numbers, press the ABC softkey until it displays 123)
• Press OK to Save.

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