LOFFLER FortiFone 580B Phone User Guide

LOFFLER FortiFone 580B Phone

USING INSTRUCTION

Placing a Call

• Lift the handset, press or press
• Dial 9+ external number, extension, or press a speed dial

Answering a Call

• Lift handset OR
• Press or

Hold

• While on a call, press Hold or Retrieving a Held Call
• Press Resume to retrieve the call

Redial

• Press to redial the last number

Do Not Disturb

• Press DND

Turning Off DND

• Press DND Again

Conference Calls

• While on a call, press Conference
• Dial the number or press a speed dial
• Press Conference again and all parties will be connected

Ringtones

• Press Menu or
• Using the Navigation keys, Select Setting
• Select 1. Preference
• Select 4. Audio
• Use the left and right navigation keys to listen to each ringtone
• Choose the tone you want and press OK

Transferring a Call

Blind Transfer

• While on a call, press or Transfer

• Dial the number or press a speed dial

• Press or Transfer

Consult Transfer

• While on a call, press or Transfer

• Dial the number or press a speed dial

• Talk to the person

• Press or Transfer or just hang up

Transfer to Voicemail

• While on a call, press Xfer
• Dial *+extension
• press Xfer

Audio Control

• Press to Change the ringer volume while your phone is on the hook
• Pick up the handset and Press Change the volume of the handset
• Press the Press to Change the volume of the Speakerphone
• Press the Press to Change the volume of the headset

Message Waiting Light

• Located in the Upper Right Corner of the phone, New voicemails will light up in red

Forwarding Calls

• Press Menu or
• Using the Navigation keys, Select Feature
• Enter your PIN Number (Default: 123123)
• Choose Call Forwarding
• Using the right or left navigation button to enable forwarding
• Scroll down and type in a number to forward to
• Press OK

Turning off Call Forwarding

• Press Menu or
• Using the Navigation keys, Select Feature
• Enter your PIN Number
• Choose Call Forwarding
• Using the right or left navigation button to disable forwarding

Call History

• Press History
• Using the Navigation keys, Scroll through the list (Left or Right to filter type of call – All, Missed, Placed, Received; up or down to scroll through calls)
• Highlight an entry
• Select Dial to call back or press Detail to get call details such as phone number, date, and duration of the call

Soft Keys

• History – Access your call history
• Contact – Access the contact list
• DND – Sends calls directly to voicemail
• Menu – Brings you to your settings
• Dial – dials the number
• Backspace –backspaces one number while dialing
• End – Hangs up an active call
• Back – removes the partially dialed number and hangs up or goes back one screen depending on what you are doing with the phone
• Hold – Places a call on Hold
• Resume – takes a call off hold status
• Transfer – Transfers a call
• Conference – Initiates/completes a conference
• Split – Splits a conference call apart
• Detail -retrieving details of the call who, phone number, date, how long the call lasted, what time the call happened
• Decline – Sends an incoming call to voicemail
• Ignore – Silences the ring tone
• Answer – Answer an incoming call
• Forward- enter in an extension to forward an incoming call to while ringing

Hard Keys

Adding a Headset

• Press Menu or
• Using the Navigation keys, Select Setting
• Select 2. Accessory
• Using the left or right navigation key, select a headset
• Scroll down to 2. EHS Headset
• Using the left or right navigation key, select enabled

Programming a Button

• Press an open button
  Choose the button number you want to program

• Choose the type of button:

  • None – empty button
  • Park – Parks a Call for you to pick up elsewhere
  • Speed Dial – creates a speed dial for a phone number
  • Call Forward – allows you to forward to another user
  • Intercom – Allows you to intercom a line
  • Record – allows you to record a call – goes to your voicemail
  • Line- shows an appearance for your extension
  • Twinning -allows you to ring multiple phones at a time such as a mobile device
  • DTMF- Dual Tone Multi Frequency, send button key strokes
  • Shared Line Appearance – shared line ringing on multiple devices

• Enter a Name in the Label field

• Enter a number in the parameter field (if it shows ABC instead of numbers, press the ABC softkey until it displays 123)

• Press OK to Save

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