Panasonic SC-WN10 Wireless Neck Speaker System Owner’s Manual
- September 12, 2024
- Panasonic
Table of Contents
SC-WN10 Wireless Neck Speaker System
Specifications:
- Product Name: Wireless Neck Speaker System
- Model No.: SC-WN10
- Frequency Band: 2.4 GHz
- Maximum Range: 10 meters (33 feet)
Product Usage Instructions:
Safety Precautions:
Ensure to follow these safety precautions while using the
Wireless Neck Speaker System:
-
Avoid leakage of flammable liquids or gases near the unit.
-
Clean the plug and plug adaptor with a soft dry cloth.
-
Handle the built-in battery carefully and avoid exposure to
liquids and gases. -
Keep the power plug accessible for immediate disconnection from
the socket outlet. -
Minimize interference from mobile telephones by increasing
separation between devices.
Product Features:
The Wireless Neck Speaker System comes with the following
features:
-
Recyclable lithium-ion battery.
-
Compliance with FCC and Innovation, Science and Economic
Development Canada regulations. -
Operational frequency in the 2.4 GHz band.
-
Maximum range of 10 meters (33 feet).
FAQ:
Q: What should I do if I encounter interference during
use?
A: If you experience interference, try increasing the distance
between the Wireless Neck Speaker System and mobile phones to
minimize disruptions.
Q: How can I recycle the lithium-ion battery?
A: For information on recycling the battery, please contact
1-800-8-BATTERY for guidance on proper disposal methods.
SC-WN10-PP-DVQX2751ZA-X1_eng.book 1
Owner’s Manual
Wireless Neck Speaker System
Model No. SC-WN10
Thank you for purchasing this product. Please read these instructions
carefully before using this product, and save this manual for future use.
Register online at https://help.na.panasonic.com (U.S. customers only)
If you have any questions, visit https://help.na.panasonic.com
PP
until 2024/9/3
DVQX2751ZA/X1
SC-WN10-PP-DVQX2751ZA-X1_eng.book 2
Safety precautions
Unit
WARNING:
To reduce the risk of fire, electric shock or product damage, · Do not expose
this unit to rain, moisture, dripping or splashing. · Do not place objects
filled with liquids, such as vases, on this unit. · Use the recommended
accessories. · Do not remove covers. · Do not repair this unit by yourself.
Refer servicing to qualified service personnel.
Avoid the use in the following conditions · High or low extreme temperatures
during use, storage or transportation. · Disposal of a battery into fire or a
hot oven, or mechanically crushing or cutting of a battery,
that can result in an explosion. · Extremely high temperature and/or extremely
low air pressure that can result in an explosion or
the leakage of flammable liquid or gas.
Places where you use or store the product
· This unit is for indoor use. · Do not use or leave where the temperature is
extremely high such as in locations exposed to direct
sunlight or near heating devices. · Do not use or leave in locations with a
lot of dust. · Do not use or leave in locations with a lot of vibration. · Do
not use or leave in locations with a lot of moisture, such as bathrooms.
Handling
· Do not drop, hit, or apply strong shocks. This may cause malfunction. ·
Sound may be interrupted or you may hear noise if the plug tip is dirty. If
this occurs, wipe the tips of the
plug and plug adaptor clean with a soft dry cloth.
Built-in battery
· Do not heat or expose to flame. · Do not leave this unit in a car exposed to
direct sunlight for a long period of time with doors and windows
closed. · Do not expose to low air pressure at high altitudes. · Do not expose
to extremely low air pressure, as this may result in explosions or leakage of
flammable
liquids and gases.
The power plug is the disconnecting device. Install this unit so that the
power plug can be unplugged from the socket outlet immediately.
This unit may receive radio interference caused by mobile telephones during
use. If such interference occurs, please increase separation between this unit
and the mobile telephone.
The symbols on this product (including the accessories) represent the
following: DC
Í Standby
A lithium ion battery that is recyclable powers the product you have
purchased. Please call 1-800-8-BATTERY for information on how to recycle this
battery.
For US and Canada only
2 Pour les É.-U. et le Canada seulement
SC-WN10-PP-DVQX2751ZA-X1_eng.book 3
THE FOLLOWING APPLIES IN THE U.S.A. AND CANADA This device complies with Part
15 of FCC Rules and Innovation, Science and Economic Development Canada’s
licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept
any interference, including interference that may cause undesired operation.
Contains FCC ID: XN6BM83SM1 (SC-WN10, DVZE1055ZA (Wireless transmitter))
Contains IC: 8819A-BM83SM1(SC-WN10, DVZE1055ZA (Wireless transmitter)) This
transmitter must not be co-located or operated in conjunction with any other
antenna or transmitter.
(For the U.S.A. only) This equipment complies with FCC radiation exposure
limits set forth for an uncontrolled environment and meets the FCC radio
frequency (RF) Exposure Guidelines as this equipment has very low levels of RF
energy.
(For Canada only) This equipment has been tested and found to comply with ISED
radiation exposure limits set forth for an uncontrolled environment and meets
RSS-102 of the ISED radio frequency (RF) Exposure rules.
THE FOLLOWING APPLIES ONLY IN THE U.S.A. FCC Note: This equipment has been
tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures: · Reorient or relocate the receiving antenna. · Increase
the separation between the equipment and receiver. · Connect the equipment
into an outlet on a circuit different from that to which the receiver is
connected. · Consult the dealer or an experienced radio/TV technician for
help.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate this
equipment.
Supplier’s Declaration of Conformity
Trade Name:
Panasonic
Model No.:
SC-WN10
Responsible Party: Panasonic Corporation of North America
Two Riverfront Plaza, Newark, NJ 07102-5490
Support Contact:
THE FOLLOWING APPLIES ONLY IN CANADA. CAN ICES-003(B) / NMB-003(B)
Conforms to UL STD 62368-1. Certified to CAN/CSA STD C22.2 No.62368-1.
Conforme à la norme CAN/CSA C22.2 No.62368-1.
3
SC-WN10-PP-DVQX2751ZA-X1_eng.book 4
About Bluetooth®
Panasonic bears no responsibility for data and/or information that is
compromised during a wireless transmission.
Frequency band used This unit uses the 2.4 GHz frequency band.
Certification of this unit · This unit conforms to frequency restrictions and
has received certification based on frequency laws. Thus, a wireless
permit is not necessary. · The actions below are punishable by law in some
countries:
Taking apart/modifying this unit. Removing specification indications.
Restrictions of use · Wireless transmission and/or usage with all Bluetooth®
equipped devices is not guaranteed. · All devices must conform to standards
set by Bluetooth SIG, Inc. · Depending on the specifications and settings of a
device, it can fail to connect or some operations can be different. · This
unit supports Bluetooth® security features. But depending on the operating
environment and/or settings, this
security may not be sufficient. Transmit data wirelessly to this unit with
caution. · This unit cannot transmit data to a Bluetooth® device.
Range of use Use this unit at a maximum range of 10 m (33 ft). The range can
decrease depending on the environment, obstacles or interference.
Interference from other devices · This unit may not function properly and
troubles such as noise and sound jumps may arise due to radio wave
interference if this unit is located too close to other Bluetooth® devices or
the devices that use the 2.4 GHz band.
· This unit may not function properly if radio waves from a nearby
broadcasting station, etc. is too strong.
Intended usage · This unit is for normal, general use only. · Do not use this
system near an equipment or in an environment that is sensitive to radio
frequency interference (example: airports, hospitals, laboratories, etc). This
Bluetooth module meets the government’s requirements for exposure to radio
waves. The guidelines are based on standards that were developed by
independent scientific organizations through periodic and thorough evaluation
of scientific studies. The standards include a substantial safety margin
designed to assure the safety of all persons regardless of age or health. FCC
RF Exposure Information and Statement the SAR limit of USA (FCC) is 1.6 W/kg
averaged over one gram of tissue. Device types: BM83SM1 (FCC ID: XN6BM83SM1)
has also been tested against this SAR limit. The highest SAR value reported
under this standard during product certification for use at the Head is
W/kg and when properly worn on the body is W/kg. Body-worn
Operation This device was tested for typical body-worn operations. To comply
with RF exposure requirements, a minimum separation distance of 0cm must be
maintained between the user’s body and the Bluetooth module, including the
antenna. Third-party belt-clips, holsters, and similar accessories used by
this device should not contain any metallic components. Body-worn accessories
that do not meet these requirements may not comply with RF exposure
requirements and should be avoided. Use only the supplied or an approved
antenna. This equipment complies with ISED Canada radiation exposure limits
set forth for an uncontrolled environment. End user must follow the specific
operating instructions for satisfying RF exposure compliance. This transmitter
must not be colocated or operating in conjunction with any other antenna or
transmitter. These requirements set a SAR limit of 1.6 W/kg averaged over one
gram of tissue. The highest SAR value for BM83SM1 (IC: 8819A-BM83SM1) when
worn on the body is *** W/Kg. This device was tested for typical body-worn
operations. To comply with RF exposure requirements, a minimum separation
distance of 0 cm must be maintained between the user’s body and the handset,
including the antenna. Third-party belt-clips, holsters, and similar
accessories used by this device should not contain any metallic components.
Body-worn accessories that do not meet these requirements may not comply with
RF exposure requirements and should be avoided. Use only the
4 supplied or an approved antenna.
SC-WN10-PP-DVQX2751ZA-X1_eng.book 5
Table of contents
Safety precautions ………………………………………………………………………………………………………………….. 2 About
Bluetooth®…………………………………………………………………………………………………………………….. 4
Before use
Accessories……………………………………………………………………………………………………………………………. 6 Maintenance
………………………………………………………………………………………………………………………….. 6 Part names (SC-WN10)
…………………………………………………………………………………………………………… 7 Part names (Transmitter)
…………………………………………………………………………………………………………. 8 Connecting the transmitter to TV
………………………………………………………………………………………………. 9 Charging the main unit (wireless neck
speaker) ………………………………………………………………………… 10
Operation
Watching TV ………………………………………………………………………………………………………………………… 11 · To turn the
power off ……………………………………………………………………………………………………….. 11 · To make dialogue
easier to hear (Clear voice function) ………………………………………………………… 11 · To use 2
Wireless Neck Speaker systems (Multi-speaker) ……………………………………………………. 12 · To
connect another Wireless Transmitter……………………………………………………………………………. 12
Connecting a Bluetooth® device………………………………………………………………………………………………. 13 ·
Pairing (Registration) this unit with the Bluetooth® device for connection
………………………………… 13 · Connecting a paired Bluetooth® device
………………………………………………………………………………. 13
Listening to music …………………………………………………………………………………………………………………. 14 · Remote
controlling ………………………………………………………………………………………………………….. 14
Making a phone call ………………………………………………………………………………………………………………. 15 Useful
functions ……………………………………………………………………………………………………………………. 16
· Switching the audio guidance language……………………………………………………………………………… 16
Restore factory settings …………………………………………………………………………………………………………. 16
Licenses………………………………………………………………………………………………………………………………. 16
Other
Troubleshooting ……………………………………………………………………………………………………………………. 17 (Important)
About water resistance ………………………………………………………………………………………….. 19 Specifications
……………………………………………………………………………………………………………………….. 20 When disposing of the
product ……………………………………………………………………………………………….. 22
· To remove the battery when disposing of the SC-WN10 ……………………………………………………….
22 Panasonic Products Limited Warranty (ONLY FOR U.S.A.)
………………………………………………………… 23 Limited Warranty (ONLY FOR CANADA)
…………………………………………………………………………………. 23
5
SC-WN10-PP-DVQX2751ZA-X1_eng.book 6
Expressions used in this document
· Pages to be referred to are indicated as “l ±±”. · The product illustrations
may differ from the actual product.
Accessories
Please check and identify the supplied accessories. 1 x Wireless transmitter ·
Described as “transmitter” in this document. 1 x AC adaptor (for use with the
Wireless Transmitter) 1 x DC cable (for use with the Wireless Transmitter) ·
Approx. 1.2 m (3.9 ft) 1 x DC cable (USB charging cord for SC-WN10) · Approx.
0.5 m (1.6 ft) 1 x Audio cable · Approx. 1.0 m (3.3 ft) Only for U.S.A.: To
order accessories, refer to “Panasonic Products Limited Warranty (ONLY FOR
U.S.A.)” (P23).
Maintenance
· After turning off the power of SC-WN10, wipe with a soft dry cloth. If you
are using the AC adaptor, unplug it from the AC outlet, and then wipe.
· When very dirty, after wiping off the dirt with a cloth that has been dipped
in water and well wrung, wipe lightly with a soft dry cloth.
· Do not use solvents such as benzine, thinners, oils, or kitchen detergents
or pre-moistened wipes as these can cause changes to the external case or the
coating to peel off.
Notes on the AC adaptor · Power is consumed even in the power-off condition.
To save power, if you will not be using the unit for a long
time, we recommend unplugging the power plug of the AC adaptor from the AC
outlet. · If the DC IN terminal is soiled, use a cotton swab, etc., to wipe
clean before connecting the AC adaptor.
6
SC-WN10-PP-DVQX2751ZA-X1_eng.book 7
Part names (SC-WN10)
(top)
(bottom)
12 3
6
RESET
45
7
10 11
89
1 PHONE LED 2 TV LED 3 [ ] button 4 [ ] button (Clear voice button) 5 [Í/I] button (Standby/on switch) 6 Speaker 7 Microphone 8 [i], [j] button (Volume button) 9 [1/;, ] button (Play/Pause, Phone button) 10 [RESET] switch 11 Charging terminal
PHONE LED lighting/blinking examples (PHONE mode)
Lighting (red)
Lighting alternately in blue and red Blinking slowly (blue)1 Blinking twice
about every 2 seconds (blue)1 Blinking (blue)*1
Charging is in progress (Power “OFF” in PHONE mode) Bluetooth® pairing
(registration) standby
Bluetooth® connection standby A Bluetooth® pairing (registration) has been
established, the unit is connected, or a call is in progress A call is being
received
TV LED lighting/blinking examples (TV mode)
Lights (red)
Lighting alternately in blue and red Blinking slowly (blue)1 Blinking twice
about every 2 seconds (blue)1
Charging is in progress (Power “OFF” in TV mode) Waiting to pair with Wireless
Transmitter
Waiting to connect to Wireless Transmitter Wireless Transmitter
paired/connected
*1 When only the operation indicator is blinking (red), the battery is low. (l 10, “Battery level notification”)
7
SC-WN10-PP-DVQX2751ZA-X1_eng.book 8
Part names (Transmitter)
(top)
(rear)
2
1
3
4
5
1 [-PAIRING] button (pairing button) 2 POWER/PAIRING LED 3 [Í/I] button
(Standby/on switch)1 4 [TV INPUT] terminal (TV audio input terminal) 5 DC IN
terminal
1 The unit is not turned off completely even in the power “OFF” condition. To save power, if you will not be using the unit for a long time, we recommend unplugging the power plug from the AC outlet. The unit consumes a small amount of power even in the power “OFF” condition. (l 20, “Specifications”)
Notes on interference from other devices SC-WN10 uses frequencies in the 2.4
GHz band, so there may be effects such as interrupted audio when it is used
close to microwave ovens, digital cordless telephones, etc., that use the same
frequencies.
Notes on where to connect the power for the supplied Wireless Transmitter To
use the Wireless Transmitter, be sure to connect it to the supplied AC
adaptor. There may be increased noise if you connect to the USB port on a TV.
8
SC-WN10-PP-DVQX2751ZA-X1_eng.book 9
Connecting the transmitter to TV
TV
Headphones jack
To household AC outlet
B
A Audio cable (supplied) B AC adaptor (supplied) C DC cable (supplied)
(Approx. 1.2 m (3.9 ft))
· Check the direction of the terminals and plug in/out straight holding onto
the plug. (It may result in malfunction by the deforming of the terminal if it
is plugged in obliquely or in wrong direction.)
D Transmitter
Note: · Use only the supplied AC adaptor, DC cable, and audio cable. Using
others may result in malfunction. · Insert the plug of the audio cable fully
and firmly.
E DC cable (supplied) F Audio cable (supplied) To get sound from the TV · To
listen to sound from the TV’s speakers, use with the audio cable unplugged
from the headphone jack. · Some TVs have settings that enable you to have
sound output from both the TV’s speakers and headphone
jack. If you are going to use SC-WN10 with such a setting, there may be some
delay with the sound from SC-WN10 compared to the TV speakers. · Also refer to
the operating manual, etc., for the TV for the specifications of the TV.
9
SC-WN10-PP-DVQX2751ZA-X1_eng.book 10
Charging the main unit (wireless neck speaker)
· TV LED or PHONE LED lights (red) during charging and goes out when charging
finishes. · It takes approx. 6 hours to charge the battery from empty to full.
· After charging, unplug the DC cable (0.5 m (1.6 ft)), then fully close the
terminal cover before use.
A USB AC adaptor (optional) B DC cable (supplied) (Approx. 0.5 m (1.6 ft))
· Check the direction of the terminals and plug in/out straight holding onto
the plug. (It may result in malfunction by the deforming of the terminal if it
is plugged in obliquely or in wrong direction.)
C Terminal cover Note: · SC-WN10 cannot be used while it is charging. ·
Charging may not be performed or may stop if the computer is in or switched to
standby or sleep mode. · Do not use any other DC cable except the one which is
supplied. Doing so may cause a malfunction. · The built-in rechargeable
battery may deteriorate if it is not used for long periods, so recharge once
every 6
months. · You can use a commercially available USB AC adaptor (5 V, 1 A or
less) for charging, but you can also use the
supplied AC adaptor. Battery level notification · When SC-WN10 is turned
on/off, there is a message notifying of the battery level. (Including auto
off) · When the battery level starts to run low while you are using SC-WN10, a
beep sounds every minute to alert you. · When no battery charge remains, a
beep sounds and the power automatically turns off. · When SC-WN10 is turned
“ON”, press and hold the [i] and [j] buttons at the same time to hear a
guidance
message indicating the battery level.
10
SC-WN10-PP-DVQX2751ZA-X1_eng.book 11
Watching TV
Preparation · Check remaining battery charge in SC-WN10. (After purchase,
charge SC-WN10 before use.) · Turn on the TV.
1 Press [Í/I] on the Wireless Transmitter to turn on the power.
· The POWER LED lights.
2 Press [Í/I] on SC-WN10 for 2 or more seconds to turn on the power.
· You will hear a guidance message. (The TV LED or PHONE LED starts to blink)
· If the PHONE LED lights or blinks, press the [ ] button to change to TV
mode.
3 Press the [i][j] buttons on SC-WN10 to adjust the volume.
· If you cannot adjust to the volume you desire, adjust the volume on the TV.
· If you have connected to the headphone output jack on the TV, also check the
headphone output volume. · When connected to the monitor (audio) jack on the
TV, the volume output from the TV will be at a constant
level. Adjust the volume on SC-WN10. · The volume can be adjusted in 17 steps.
A beep sounds to indicate that you have reached either the
maximum level or the minimum level. · Press the [1/;, ] button to mute the TV
audio. Press the [1/;, ] button again to cancel muting.
To use SC-WN10, place it on your shoulders.
Note: · SC-WN10 has no magnetic shielding. Do not bring clocks or magnetic
cards (credit cards) close to it. · Do not use for long periods at high volume
levels. This can cause deterioration of speaker characteristics and
extremely shorten the life of the device. · Turn down the volume if sound is
distorted. (If you do not reduce the volume, damage to the speakers may
result.) · There may be some delay between the audio you hear from SC-WN10 and
the video you see on the TV. · If the input signal is excessive, the
functionality of SC-WN10 stops automatically for safety reasons, and the
power may turn off.
To turn the power off 1 Press and hold [Í/I] button of the SC-WN10 for at
least 2 seconds.
· You will hear a guidance message. (The TV LED or PHONE LED turns off)
2 Press [Í/I] of the transmitter.
· The POWER LED turns off.
Note: · When there is no audio input to SC-WN10 for about 5 minutes, SC-WN10
automatically turns off. (Auto off
function) · The auto off function may not work in some cases when there is
noise from other devices.
To make dialogue easier to hear (Clear voice function)
The range with voices is enhanced to make voices easier to hear.
Press the [ ] button.
· The mode switches between normal mode and clear voice mode each time you
press the button.
Normal mode
A beep sounds twice and the LEDs on SC-WN10 blink twice (purple)
Clear Voice mode A beep sounds once and the LEDs on SC-WN10 blink once (purple)
11
SC-WN10-PP-DVQX2751ZA-X1_eng.book 12
To use 2 Wireless Neck Speaker systems (Multi-speaker)
(You will need another SC-WN10 system.) Two people can enjoy the TV audio at
the same time by using a second Wireless Neck Speaker system. Preparation ·
Turn “ON” the power of the Wireless Transmitter. · Turn “ON” the power of the
second pair of Wireless Neck Speakers.
1 Press and hold [-PAIRING] button of the transmitter for at least 2 seconds.
· The PAIRING LED on the Wireless Transmitter blinks and it enters the pairing
standby state. The pairing state continues for about 1 minute.
2 Press the [ ] button on the second pair of Wireless Neck Speakers several
times until the TV LED starts blinking.
3 Press the [ ] button on the second pair of Wireless Neck Speakers for 2
seconds or more.
· The TV LED alternates blinking in two colors, red and blue, indicating the
pairing standby state. Pairing is complete when it changes to blinking one
color, red or blue.
Note: · There may be some interruption to the sound on the first set of
speakers when pairing the second set, but this
does not indicate a fault.
To connect another Wireless Transmitter
(You will need another SC-WN10 system.) By pairing (registering) a second
Wireless Transmitter being used in another location, you can still use SC-WN10
when you change location. Preparation · Turn “ON” the power of the second
Wireless Transmitter. · Turn “ON” SC-WN10.
1 Press and hold [-PAIRING] button of the transmitter for at least 2 seconds.
· The PAIRING LED on the Wireless Transmitter blinks and it enters the pairing
standby state. The pairing state continues for about 1 minute.
2 Press the [ ] button on SC-WN10 several times until the TV LED starts
blinking. 3 Press and hold [ ] button of the SC-WN10 for at least 2 seconds.
· The TV LED alternates blinking in two colors, red and blue, indicating the
pairing standby state. Pairing is complete when it changes to blinking one
color, red or blue.
Note: · To reconnect to the first Wireless Transmitter again, turn on the
first Wireless Transmitter and perform the same
procedures.
12
SC-WN10-PP-DVQX2751ZA-X1_eng.book 13
Connecting a Bluetooth® device
Pairing (Registration) this unit with the Bluetooth® device for connection
Preparation · Move SC-WN10 and the Bluetooth® device close to each other.
1 Press the [ ] button on SC-WN10 several times until the PHONE LED starts
blinking.
2 Press and hold [ ] button of the SC-WN10 for at least 2 seconds.
· The PHONE LED alternates blinking in two colors, red and blue, indicating
the pairing standby state.
3 Turn on the power of the Bluetooth® device, and enable the Bluetooth®
function.
4 Select “SC-WN10” from the Bluetooth® device’s menu.
· A MAC address (an alphanumeric character string that is displayed by and
unique to the device) may be displayed before “SC-WN10” is displayed.
· If prompted for a passkey, input the passkey “0000 (four zeros)” of this
unit.
Bluetooth
Bluetooth ON
SC-WN10
5 Confirm that this unit and the Bluetooth® device are
connected.
· Pairing is complete when the PHONE LED changes to blinking one color, red or blue.
Select
Note: · Also refer to the operating manual, etc., for the Bluetooth® device. ·
If connection to a device is not established within approximately 5 minutes,
the unit will be turned off. Perform
pairing again. · You can pair a maximum of 8 Bluetooth® devices with this
unit. When you pair a device after the maximum has
been exceeded, previous devices are overwritten. To use overwritten devices
again, do the pairing again. · SC-WN10 does not support devices with
Bluetooth® versions 2.1 or earlier.
Connecting a paired Bluetooth® device
When switching from the TV to a Bluetooth® device
Press [ ] button of the SC-WN10.
· The PHONE LED blinks and then the Bluetooth® device that was last connected
is automatically connected.
To connect to a Bluetooth® device other than the one last connected
1 Press and hold [ ] button of the SC-WN10 for at least 2 seconds.
· The connection with the Bluetooth® device last connected is severed, the
PHONE LED on SC-WN10 alternates blinking in two colors, red and blue,
indicating the pairing standby state.
2 Perform steps 3 and 4 of “Pairing (Registration) this unit with the
Bluetooth® device for connection”. (l 13)
13
SC-WN10-PP-DVQX2751ZA-X1_eng.book 14
Listening to music
If the Bluetooth® compatible device supports the “A2DP” and “AVRCP” Bluetooth®
profiles, music can be played back with remote control operations on the unit.
A2DP (Advanced Audio Distribution Transmits audio to the unit. Profile)
AVRCP (Audio/Video Remote Control Profile)
Allows remote control of the device using the unit.
1 Connect the Bluetooth® device and the unit. (l 13, “Connecting a Bluetooth®
device”)
2 Select and play the music on the Bluetooth® device.
· The unit will output the music or the audio of the video being played back.
Note: · When playing video on a Bluetooth® device, there may be some delay
between the audio and the video.
Remote controlling
· Depending on the Bluetooth® device or the app, even if you press buttons on
the unit, some functions may not respond or may operate differently from the
descriptions below.
(Operation example)
Function Play / Pause Increase the volume Decrease the volume Forward to the
start of next track Return to the start of current track
Operation Press [1/;, ] button. Press [i] button. Press [j] button. Press [1/;, ] button twice quickly. Press [1/;, ] button three times quickly.
Note: · The volume can be adjusted in 17 levels. When the maximum or minimum
volume is reached, a beep will sound. · Turn down the volume if sound is
distorted. (If you do not reduce the volume, damage to the speakers may
result.)
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SC-WN10-PP-DVQX2751ZA-X1_eng.book 15
Making a phone call
With Bluetooth® enabled phones (cell phones or smartphones) that support the
“HSP” or “HFP” Bluetooth® profile, you can use the unit for phone calls.
HSP (Headset Profile)
This profile can be used to receive monaural sounds and establish two-way communication using the microphone on the unit.
HFP (Hands-Free Profile)
In addition to the HSP functions, this profile has the incoming and
outgoing calls function.
(This unit does not have a function that allows you to make phone calls
independently of a Bluetooth® enabled phone.)
Taking a call while connected to a Bluetooth® device in PHONE mode When a
Bluetooth® enabled telephone, such as a smartphone, etc., is connected to SC-
WN10 via Bluetooth®, you can take calls with SC-WN10.
1 When a call is incoming, press the [1/;, ] button on SC-WN10.
· You can start communicating through SC-WN10 once you hear the beep. · (HFP
only) To reject a phone call, press and hold the Phone button [1/;, ] for 2 or
more seconds until
the ringtone stops.
2 When the call is finished, press the [1/;, ] button to hang up.
· The phone hangs up and playback on the Bluetooth® device resumes.
Taking a call while using in TV mode When a Bluetooth® enabled telephone, such
as a smartphone, etc., is paired with SC-WN10, you can take calls by switching
to PHONE mode. · When paired with multiple Bluetooth® enabled telephones, the
connection is made with the telephone last
connected. · It may take a few seconds to switch to PHONE mode and allow
communications to start.
1 Press [ ] button of the SC-WN10.
· The PHONE LED blinks and SC-WN10 connects with the Bluetooth® enabled
telephone.
2 Press [1/;, ] button of the SC-WN10.
· You can start communicating through SC-WN10 once you hear the beep. · (HFP
only) To reject a phone call, press and hold the [1/;, ] button for 2 or more
seconds until the
ringtone stops.
3 When the call is finished, press the [1/;, ] button to hang up.
· To continue watching the TV, press the [ ] button on SC-WN10 to return SC-
WN10 to TV mode.
Adjusting the volume of a call Press the [i][j] buttons on SC-WN10.
Note: · There may be instances when hands free setting needs to be done on the
Bluetooth® enabled phone. · Depending on the Bluetooth® enabled phone, you may
hear incoming and outgoing call ringtones of the phone
from the unit.
· (HFP only) It may be difficult to hear phone conversations when the unit is
used in locations with loud ambient
noise or in outdoor or other locations exposed to powerful winds. In that
case, change the calling location or switch the calling device to the
Bluetooth® enabled phone to continue the call.(Press [1/;, ] on the unit
twice quickly to switch.)
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SC-WN10-PP-DVQX2751ZA-X1_eng.book 16
Useful functions
Switching the audio guidance language Press and hold [ ] and [j] for at least
5 seconds.
· The language is switched one at a time each time this operation is
performed. · This unit has messages for the following languages for the audio
guidance.
English / Japanese · The factory setting is “English”.
Restore factory settings
Preparation · Check that there is remaining battery charge in SC-WN10.
1 Press the [j] button on SC-WN10 to reduce the volume to minimum.
· A beep sounds twice when the volume reaches the minimum level.
2 Press and hold the [ ] button and the [1/;, ] button on SC-WN10 at the same
time for 5 or more seconds.
· A beep sounds five times in quick succession and the factory settings are
restored. · The TV mode pairing information is initialised, so pair with the
Wireless Transmitter again.
(Perform steps 1 – 3 of “To connect another Wireless Transmitter”. (l 12))
Note: · When pairing a device again, delete the registering information
(Device: “SC-WN10”) from the Bluetooth®
device’s menu, and register this unit with the Bluetooth® device again. (l 13)
Licenses
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by Panasonic Holdings
Corporation is under license. Other trademarks and trade names are those of
their respective owners. Other names of systems and products mentioned in
these instructions are usually the registered trademarks or trademarks of the
manufacturers who developed the system or product concerned. Some TM and ®
marks are not specified in the text.
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SC-WN10-PP-DVQX2751ZA-X1_eng.book 17
Troubleshooting
Before requesting service, make the following checks. If you are in doubt
about some of the check points, or if the remedies indicated in the chart do
not solve the problem, refer to “Customer Services Directory” (l 23) if you
reside in the U.S.A., or refer to “CONTACT INFORMATION” (l 23) if you reside
in Canada, or consult your dealer for instructions.
There are interruptions to the sound. / Sound is clipped. / Too much noise. ·
Communications can be interrupted if you simultaneously use devices that use
the 2.4 GHz band of radio
waves, such as wireless broadband routers and microwave ovens. Move the SC-
WN10 and its transmitter closer to each other and move interfering devices
further away. · Make sure you have not covered SC-WN10 or the Wireless
Transmitter with the palm of your hand. This may block communication between
the two which can interrupt sound. · Has the usable communication distance
(approx. 10 m (32.8 ft)) been exceeded? Move the SC-WN10 and its transmitter
closer to each other. · Is there an obstacle between SC-WN10 and the Wireless
Transmitter? Avoid obstacles. · Turn off the power of wireless LAN devices
that are not in use. Alternatively, do not use near wireless LAN devices. ·
Charge SC-WN10 if the remaining battery charge is low. · Are you getting the
power for the Wireless Transmitter from the TV? Use the AC adaptor. · Try
turning down the volume on SC-WN10. · Depending on the TV connected, the
headphone output level may be higher. The input level to SC-WN10 may be too
high which may result in sound being clipped or noise. If this is the case,
use by turning down the volume on the TV. · When SC-WN10 is used continuously
for a long time, you may notice a delay in the sound from SC-WN10 compared to
the TV or Bluetooth® enabled device. After turning off the power of SC-WN10,
turn the power on again.
There is no sound. / The sound is low. When using in TV mode · Check the
connection between the TV and the Wireless Transmitter. · Insert the plug of
the audio cable fully and firmly. (l 9, “Connecting the transmitter to TV”) ·
Also adjust the volume on the headphone output of the TV. · If a theatre
system is connected to the TV, audio from the TV may not be output to the
Wireless Transmitter. Try
turning off the power of the theatre system. When using in PHONE mode · Retry
the registration/connection between SC-WN10 and the Bluetooth® device. (l 13,
“Connecting a
Bluetooth® device”) · Confirm that the Bluetooth® device supports the “A2DP”
profile. · If there is more than one active Bluetooth® device around this
unit, it may be connected to the wrong one, so
check that it is connected to the correct one. · Check the volume on the
Bluetooth® device and increase it if it is too low.
SC-WN10 is not working properly. · Press the reset switch on SC-WN10 with a
rod that has a thin end and then a short press of the power button.
The device is reset and the power is “OFF”. Bluetooth® pairing information is
not deleted.
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SC-WN10-PP-DVQX2751ZA-X1_eng.book 18
Cannot charge. / The TV LED blinks (red) or does not light during charging. ·
Are you using the supplied DC charging cable (approx. 0.5 m (1.6 ft))?
Charging may not be possible depending on the specifications of commercially
available cables. · Is the supplied DC cable (approx. 0.5 m (1.6 ft))
connected firmly to the USB terminal of the AC adaptor? (l 10,
“Charging the main unit (wireless neck speaker)”) · Confirm that the computer
power is on. Charging may not start if the computer is in standby or sleep
mode. · Make sure the USB port is normal. If there are other USB ports on your
computer, try using one of the other USB
ports. · If the power still does not come on even after performing the above,
unplug the supplied USB cable (approx.
0.5 m (1.6 ft)) and then plug it in again. · Charge at an ambient temperature
of between 10 oC and 35 oC (50 oF to 95 oF) (permissible ambient
temperatures). Even when within the permissible ambient temperature range, a
temperature increase may be detected in the battery during operation or
immediately after ceasing operation, making it impossible to charge. If this
happens, stop using and allow SC-WN10 to cool down.
The device cannot be connected. · Delete the pairing information for this unit
from the Bluetooth® device, then pair them again. (l 13, “Connecting
a Bluetooth® device”)
The SC-WN10 does not work. · Check if the SC-WN10 is charged. (l 10, “Charging
the main unit (wireless neck speaker)”)
Usage time is very short even after charging. · The battery has reached the
end of its service life.
Cannot make a phone call. · Confirm that the PHONE LED is on and that PHONE
mode is engaged. · Check if the Bluetooth® compatible device supports “HSP” or
“HFP” profile. For details on profiles, see “Making a
phone call” (l 15). Also refer to the operating manual for the Bluetooth®
enabled phone.
Sound is delayed in TV mode, there are interruptions to the sound. / Sound is
clipped. / Too much noise. · Short press [Í/I] on SC-WN10 (1 second or less).
When you do this, the sound is temporarily interrupted,
SC-WN10 automatically connects with the Wireless Transmitter again, and an
attempt to improve the playback sound is made.
The voice of the other party in a call is low and cannot be heard clearly. ·
Press the [i] button on SC-WN10 to increase the volume. · Depending on the
device of the other party or the surrounds, the volume may be low. If this is
the case,
communicate directly using the telephone.
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SC-WN10-PP-DVQX2751ZA-X1_eng.book 19
(Important) About water resistance
Specifications for this unit are equivalent of IPX4 of IEC 60529, the
protection level of electronic device enclosures that protects from splashes,
and is not designed to be totally waterproof. About IPX4 (liquid ingress
protection level against splashing water) This unit is compatible to operate
after splashing from nozzles approximately 1.8 L/min (0.5 gal/ min) of room
temperature tap water from every direction approximately 20 cm (8 in) from
this unit for 10 minutes. The transmitter and the AC adaptor (supplied) are
not water resistant. Water resistance is not guaranteed under all conditions.
Cautions for use in places where the unit may get wet (from spray, rain, etc.)
Observe the following precautions. Incorrect operation cause malfunction. ·
Close the terminal cover firmly. · Do not open or close the terminal cover
with wet hands or while SC-WN10 itself has water on it. · Do not use the AC
adaptor or DC cable. · Do not apply soapy water or detergent or immerse in
water. · If the seal on the terminal cover has foreign matter such as hair,
lint, sand, dust, etc. on it, remove before closing. · If there are water
drops, wipe off with a soft, dry cloth. · If there is water on the speaker
sections or SC-WN10, turn SC-WN10 on its side to let the water drain away,
then wipe with a soft, dry cloth. (If left as is, sound may be muffled or
distorted.) If water does get into the SC-WN10, cease use and consult your
dealer. Malfunction due to improper handling by you will not be covered by the
warranty.
19
SC-WN10-PP-DVQX2751ZA-X1_eng.book 20
Specifications
General (Neck Speaker (SC-WN10))
Power supply
Input
USB Type C DC 5 V
Built-in Battery
DC 3.7 V (400 mAh), 1.48 Wh
Battery Performance
Charging time
Approx. 6.0 hours · Ambient temperature 25 oC (77 oF)/When
recharging a fully discharged battery
Charging temperature
10 oC to 35 oC (50 oF to 95 oF)
Continuous Playback Duration Approx. 13.0 hours
Splash proof
IPX4 or equivalent
Dimensions (W k H k D)
189 mm (7 7/16q) k 36 mm (1 7/16q) k 183 mm (7 1/4q)
Mass (Weight)
Approx. 108 g (3.8 oz)
Operating temperature range 5 oC to 35 oC (41 oF to 95 oF)
Operating humidity range
35 %RH to 80 %RH (no condensation)
General (Wireless Transmitter)
Power supply
Input
USB Micro Type B DC 5 V
AC Adaptor (SAE0012A)
Input: AC 110 – 240 V 50/60 Hz 0.2 A Output: DC 5 V 1 A
Power Consumption
Approx. 0.3 W
Dimensions (W k H k D)
72 mm (2 7/8q) k 16 mm (21/32q) k 48 mm (1 29/32q)
Mass (Weight)
Approx. 29 g (1.0 oz)
Operating temperature range 0 oC to 35 oC (32 oF to 95 oF)
Operating humidity range
35 %RH to 80 %RH (no condensation)
Terminal
Audio In: Stereo 3.5 mm (1/8q) jack
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SC-WN10-PP-DVQX2751ZA-X1_eng.book 21
Bluetooth® section Version Class Support Profiles Frequency Band Operation
Distance Support Codec
Speaker section Speaker (L/R)
Bluetooth® Ver. 5.0 Class 1 AVRCP, A2DP, HFP, HSP 2.4 GHz band FH-SS 10 m (33
ft) SBC, AAC
Full range speaker unit: Approx. 11 mm (13/32q) k 34 mm (1 5/16q) Cone type 2
pcs
· Specifications are subject to change without notice.
21
SC-WN10-PP-DVQX2751ZA-X1_eng.book 22
When disposing of the product
The built-in batteries are a valuable recyclable resource. When disposing of
the SC-WN10, rather than disposing of in general waste (non-combustible
garbage), follow the local national laws and take to the appropriate
collection point. Contact your local government organization if you are unsure
of your local collection point. · The SC-WN10 may keep the user settings
information in the SC-WN10. If you discard the SC-WN10 either by
disposal or transfer, then follow the procedure to return all the settings to
the factory defaults to delete the user settings. (l 16)
To remove the battery when disposing of the SC-WN10
The following instructions are not intended for repairing purposes but for the
disposal of the SC-WN10. The SC-WN10 is not restorable once disassembled. ·
When disposing of the SC-WN10, take out the battery installed in the SC-WN10
and recycle it. · Disassemble after the battery runs out. · Keep disassembled
parts out of reach of children.
1 Take off the cap (5) on the bottom of the SC-WN10, then unscrew the screws
(5).
· Use a commercially available cross-head precision screwdriver to remove the
screws.
2 Remove the cover of the SC-WN10.
3 Take off the connector, then take the battery out of the SC-WN10.
Regarding the handling of used battery · Insulate the terminals with adhesive
tape or similar material. · Do not disassemble.
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SC-WN10-PP-DVQX2751ZA-X1_eng.book 23
Panasonic Products Limited Limited Warranty Warranty (ONLY FOR U.S.A.) (ONLY FOR CANADA)
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company, Division of Panasonic
Corporation of North America (referred to as “the warrantor”) will, for the
length of the period indicated on the chart below, which starts with the date
of original purchase (“Limited warranty period”), at its option either (a)
repair your product with new or refurbished parts, (b) replace it with a new
or a refurbished equivalent value product, or (c) refund your purchase price.
The decision to repair, replace, or refund will be made by the warrantor.
Product or Part Name
Wireless Neck Speaker System
All included Accessories
Parts 1 year 90 days
Labor Not Applicable Not Applicable
During the “Labor” Limited warranty period there will be no charge for labor.
During the “Parts” Limited warranty period, there will be no charge for parts.
You must visit https://help.na.panasonic.com to arrange for service during the
Limited Warranty period. If non-rechargeable batteries are included, they are
not warranted. This Limited Warranty only applies to products purchased and
serviced in the United States. This Limited Warranty is extended only to the
original purchaser of a new product which was not sold “as is”. A purchase
receipt or other proof of the original purchase date is required for Limited
Warranty service.
Mail-In Service–Online Repair Request
Online Repair Request To submit a new repair request and for quick repair
status visit our Web Site at https://help.na.panasonic.com
When shipping the unit, carefully pack, include all supplied accessories
listed in the Owner’s Manual, and send it prepaid, adequately insured and
packed well in a carton box. When shipping Lithium Ion batteries please visit
our Web Site at https://help.na.panasonic.com as Panasonic is committed to
providing the most up to date information. Include a letter detailing the
complaint, a return address and provide a daytime phone number where you can
be reached. A valid registered receipt is required under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED
TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF
ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits and Exclusions This Limited warranty ONLY COVERS
failures due to defects in materials or workmanship, and DOES NOT COVER normal
wear and tear or cosmetic damage. The Limited warranty ALSO DOES NOT COVER
damages which occurred in shipment, or failures which are caused by products
not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of
sand, humidity or liquids, commercial use such as hotel, office, restaurant,
or other business or rental use of the product, or service by anyone other
than a Factory Service Center or other Authorized Servicer, or damage that is
attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY
COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
LIMITED WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the
servicer, loss of or damage to media or images, data or other memory or
recorded content. The items listed are not exclusive, but for illustration
only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY,
ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied Limited warranty
lasts, so the exclusions may not apply to you. This Limited warranty gives you
specific legal rights and you may also have other rights which vary from state
to state. If a problem with this product develops during or after the Limited
warranty period, you may contact your dealer or Service Center. If the problem
is not handled to your satisfaction, then write to:
Panasonic Corporation of North America Consumer Affairs Department Two
Riverfront Plaza Newark NJ 07102-5490
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR
RESPONSIBILITY.
Product registration is not mandatory. Failure to complete the form does not
affect the consumer’s warranty rights.
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT LIMITED WARRANTY EXCHANGE PROGRAM
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and for a period as stated below from the date of original purchase agrees to, at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by Panasonic Canada Inc.
Wireless Neck Speaker System
One (1) year
This warranty is given only to the original purchaser, or the person for whom
it was purchased as a gift, of a Panasonic brand product mentioned above sold
by an authorized Panasonic dealer in Canada and purchased and used in Canada,
which product was not sold “as is”, and which product was delivered to you in
new condition in the original packaging.
IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE
RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND
PLACE OF PURCHASE IS REQUIRED
LIMITATIONS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO
DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by Panasonic Canada Inc., or failures which
result from accidents, misuse, abuse, neglect, mishandling, misapplication,
alteration, faulty installation, set-up adjustments, misadjustment of consumer
controls, improper maintenance, power line surge, lightning damage,
modification, introduction of sand, humidity or liquids, commercial use such
as hotel, office, restaurant, or other business or rental use of the product,
or service by anyone other than a Authorized Servicer, or damage that is
attributable to acts of God.
Dry cell batteries are also excluded from coverage under this warranty.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As
examples, this warranty excludes damages for lost time, travel to and from the
Authorized Servicer, loss of or damage to media or images, data or other
memory or recorded content. This list of items is not exhaustive, but for
illustration only.)
In certain instances, some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages, or the exclusion of implied
warranties, so the above limitations and exclusions may not be applicable.
This warranty gives you specific legal rights and you may have other rights
which vary depending on your province or territory.
CONTACT INFORMATION For product operation and information assistance, please visit our Support page:
For defective product exchange within the warranty period, please contact the original dealer.
The model number and serial number of this product can be
found on either the back or the bottom of the unit.
Please note them in the space provided below and keep for
future reference.
MODEL NUMBER
SC-WN10
SERIAL NUMBER
User memo:
DATE OF PURCHASE DEALER NAME DEALER ADDRESS
TELEPHONE NUMBER
As of September 2024
23
DVQX2751
SC-WN10-PP-DVQX2751ZA-X1_eng.book 24
To dispose of your product, please recycle in accordance with local environmental regulations. For further recycling please visit https://shop.panasonic.com/recycle
Panasonic Corporation of North America Two Riverfront Plaza, Newark, NJ
07102-5490 https://shop.panasonic.com
Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3
https://www.panasonic.com/ca/consumer.html
Panasonic Entertainment & Communication Co., Ltd. 2024
DVQX2751ZA/X1
F0824MH0