MOTOROLA Moto Tag Tracks Instruction Manual

: September 9, 2024
: Motorola

Table of Contents

At a glance
Pair and connect
Get more
Replace the battery
Legal, Safety and Regulatory Information
Documents / Resources

MOTOROLA Moto Tag Tracks

At a glance

Before using your product, please read the legal, safety and regulatory information in this guide.

Note: the images in this guide are examples only. See the user guide for details such as dimensions of the product.

Tag case. It is recommended that you use a tag case that is open on both sides so that it will not affect the use of the button or volume of the buzzer.

Pair and connect

Note: pull out the protective film. You will hear a beep indicating that the tag is powered up.

Hold your phone close to the tag. Make sure that the phone is awake and unlocked.
Turn on Bluetooth on your phone.
Follow the on-screen instructions that pop up on your phone.

Tip: see the user guide for more operations, such as reset and unpairing.

Get more

Download the companion app to get the complete moto tag experience. To get the apps, user guides, videos and more, visit www.motorola.com/mymototag or scan the QR code with your Camera app

Replace the battery

Press the battery cover and turn anti-clockwise to remove the cover.
Note: do not insert a pin into the buzzer hole.
Remove the battery and insert a CR2032 battery with the positive side (+) up.
Put the cover back and rotate clockwise while pushing, until rotation stops.

Legal, Safety and Regulatory Information

Battery

WARNING

INGESTION HAZARD: this product contains a button cell or coin battery.
DEATH or serious injury can occur if ingested.
A swallowed button cell or coin battery can cause internal chemical burns in as little as 2 hours.
KEEP new and used batteries OUT OF REACH of CHILDREN and animals.
Seek immediate medical attention if a battery is suspected to be swallowed or inserted inside any part of the body.
Remove and immediately recycle or dispose of used batteries according to local regulations,
and keep away from children and animals. Do NOT dispose of batteries in household rubbish or incinerate.
Even used batteries may cause severe injury or death.
Call a local poison control centre for treatment information.
Use a CR2032 battery (nominal voltage: 3V).
Non-rechargeable batteries are not to be recharged.
Do not force discharge, recharge, disassemble, heat above 70°C or incinerate. Doing so may result in injury due to venting, leakage or explosion resulting in chemical burns.
Ensure that the batteries are installed correctly according to polarity (+ and -).
Remove and immediately recycle or dispose of batteries from equipment not used for an extended period of time according to local regulations.
Always completely secure the battery compartment. If the battery compartment does not close securely, stop using the product, remove the battery and keep it away from children and animals.

“Safety information”

Your product contains magnets and may interfere with pacemakers and other medical devices. Consult your healthcare provider and the medical device manufacturer’s directions before using this product.
Do not attempt to disassemble, repair or modify the product by yourself. This may damage the product and could cause danger.
The product may present a choking hazard to small children and animals.

Use and care

Don’t use your product in temperatures below -20°C or above 45°C. Don’t store/transport your product in temperatures below -20°C or above 70°C.
Don’t drop, disassemble, puncture, crush or expose your product to fire.
To clean your product, use a dry, soft cloth.

Water immersion, dust and splash resistance.

Tested under controlled laboratory conditions, the product is water, splash and dust resistant to a rating of IP67 (IEC 60529) and can be submerged up to 1 metre in still, fresh water for up to 30 minutes. Resistance will decrease as a result of normal wear. Not designed to work while submerged underwater. Do not expose to pressurised water or liquids other than fresh water. Designed to provide protection against the ingress of solid foreign objects of size bigger than 1 millimetre. Not waterproof or dustproof. For more information, see the user guide.

Specifications

Operating mode	Frequency band	Maximum power
Bluetooth	2402–2483.5 MHz	EIRP 10 dBm
Ultra Wideband	6240–6740/ 7737–8237 MHz	0 dBm/50 MHz

Ultra Wideband information. Ultra Wideband (UWB) features require a paired UWB supported device. UWB availability varies by region. When use of UWB is prohibited in your region, swipe up from the Home screen of your paired phone, tap Settings > , then type UWB and find the switch to turn it off.

European conformance (CE and UKCA).

The following information is applicable to products that carry a CE or UKCA mark. Contact point: Regulatory Compliance, Motorola Mobility UK Ltd., 25 Templer Avenue, Farnborough, Hampshire, GU14 6FE, UK. Hereby, Motorola Mobility LLC declares that the radio equipment model as defined in this guide (and box label) supplied with this product bearing the CE mark is in compliance with Directive 2014/53/EU; and bearing the UKCA mark is in compliance with the Radio Equipment Regulations 2017. The full DoC can be found at www.motorola.com/red.

Disposal and recycling

Don’t dispose of this product or its battery with your household waste. For help recycling products and packaging responsibly, visit www.motorola.com/recycling.

Warranty

This product is covered by Motorola’s limited warranty. To review the warranty, visit motorola.com/accessory-legal. You may also obtain a copy of the warranty by contacting Motorola at: Motorola Mobility LLC, Attention Customer Service—Warranty Request, 222 West Merchandise Mart Plaza, Chicago, IL 60654. Applicable to Australian consumers only: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Arbitration and opt-out

Except where prohibited by law, any claim relating to any Motorola product will be resolved by binding arbitration, instead of in court, unless you opt out by sending written notice within 30 days of purchase that includes your name, address, phone number, and serial number (inside the battery cover), stating that you reject this Arbitration provision to: Motorola Mobility LLC, 222 West Merchandise Mart Plaza, Attn: Arbitration Provision Opt-Out, Chicago, IL 60654 or arbitrat@motorola.com.

Service and repairs

If you have questions or need assistance, go to www.motorola.com/support.

Contact centres

Australia 1300 138 823
New Zealand 0508 668676

Legal disclaimers

Product specification and other information contained in this guide are believed to be accurate at the time of printing or release. Motorola reserves the right to correct or change any information without notice.
Product ID: moto tag (Model XT2445-1)
Manual Number: PK500100680200-A

Copyright & trademarks

MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Motorola Mobility LLC is under license. All other product or service names are the property of their respective owners. © 2024 Motorola Mobility LLC. All rights reserved.

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