ANVIZ CX2 Fingerprint and RFID Time Attendance User Guide

September 7, 2024
ANVIZ

CX2 Fingerprint and RFID Time Attendance

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Product Information

Specifications:

  • Product Name: CX2 Fingerprint & RFID Time Attendance
  • Model: CX2
  • Revision: 3 / 2023
  • Power Supply: DC 12V ~ 1A
  • Display: 2.8″ TFT Screen
  • Features: Fingerprint Sensor, RFID Card Reader, Touch
    Keypad

Product Usage Instructions

Before Starting

Hardware Safety Instructions:

  • Avoid using oily water or sharp objects on the display
    screen.

  • Avoid falling, crashing, bending, or heavy pressing on fragile
    parts.

  • Gently wipe the screen and panel with soft materials; avoid
    scrubbing with water or detergent.

  • Ensure the power supply is DC 12V ~ 1A and avoid extending the
    power supply cable too long.

Create CrossChex Cloud Account

  1. Fill in the E-mail and Password fields and agree to the Anviz
    Global Terms of Service and Privacy Policy.

  2. Register your account and choose to receive updates if
    desired.

Pre-Setting your CrossChex Cloud

  1. Log in using the same email and address used for account
    creation.

  2. Fill in basic information accurately, especially the Time Zone
    for time synchronization.

Activate your Time Clock

  1. Connect the Time Clock to the internet via Ethernet cable (LAN)
    or WiFi.

  2. Power on the terminal and set your preferred language.

  3. Configure time settings and network setup based on your
    preferences.

FAQ

Q: How do I ensure proper functioning of the CX2 Terminal?

A: Make sure to follow hardware safety
instructions, use the recommended power supply, and avoid damaging
the display screen.

Q: What should I do if the Time Clock is not connecting to the

internet?

A: Check your network settings, ensure proper
cable connections for LAN, or troubleshoot your WiFi
connection.

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CX2
Fingerprint & RFID Time Attendance
Rev: 3 /2023

Before Starting
Hardware Safety Instructions
Observe the following instructions to use the product safely and prevent any risk of injury or property damage.
Do not use oily water or sharp objects to stain or damage the display screen.
Fragile parts are used in the equipment, please avoid operations such as falling, crashing, bending or heavily pressing.
The optimal working environment of CX2 is indoor. The device function fully under temperature: -10°C~50°C (14°F~122°F), The best performance is between: 15°C~32°C (59°F~89.6°F). The device will be less effective if exceeds these ranges.
Please gently wipe the screen and panel with soft materials. Avoid scrubbing with water or detergent.
The recommended power of CX2 terminal is DC 12V ~ 1A. The device will function less effective in case the power supply cable extends too long.

ANVIZ Terms & Policies
Before using all ANVIZ products, please read all applicable terms rules, policies and usage provisions found at www.anviz.com/privacypolicy and www.anviz.com/anviz-biometric-data-retention-policy. By using your ANVIZ products, you agree to be bound by the ANVIZ Terms & Policies.

Packing List

Product introduction

CX2 Terminal

RFID Cards X 2 DC 12V Power Adapter
Screw*4

2.8″TFT Screen
Touch Keypad

Mounting Bracket
1

Fingerprint Sensor Device Menu Setup Card Reader Area Delete Or Cancel Button
DC Power RJ45 USB Flash Drive Port

1. Create CrossChex Cloud Account
Before setting up your new CX2, it´s necessary to create a CrossChex Cloud Account. CrossChex Cloud is a cloud-based time and attendance management system, you can use it anywhere over internet with any internet browser. Open your web browser and visit https://us.crosschexcloud.com Then click “Sign up for a new account”
Please fill the E-mail and Password fields, We suggest read Terms of Service and Privacy Policy. Then fill the “Agree to Anviz Global Terms of Service and Privacy Policy.” box to continue. Click Register to proceed.
Notice:
The “Register to receive periodic newsletter and updates on products, software and services” is optional, feel free to choose it or not.
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2. Pre-Setting your CrossChex Cloud
Use the same e-mail and address you Created to Log In. CrossChex Cloud will forward you to the pre-settings pages to fill the basic information.Please make sure to fill them correctly, especially the Time Zone field, it will be used as reference to synchronize your Time Clock devices with the correct date and time.
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1002331
……
Anviz Global Inc. 32920 Alvarado-Niles Rd Ste 220, Union City, CA 94587 USA 0
Please save your account´s Company ID and Cloud Password at the Settings tab, we´ll use them to connect the Time Clock with the CrossChex Cloud system.
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3. Activate your Time Clock
The Time Clock can be connected with the internet by Ethernet cable (LAN) or WiFi
1. Plug your Time Clock into a power outlet to power on the terminal. 2. Choose your preferred language by press the number key, then press “OK” to save the selected option and move to the next step.
3.1 Time Setting
1. Choose your preferred Time Clock diaplay time format by input the number key, then press “OK” to save the selected option and move to the next step. 2. Crosschex Cloud software will be used to synchronize your Time Clock devices with the correct date and time. Press M key return to previous settings.
3.2 Network Setup by Cable (LAN)
1. Connect a LAN cable between your clock and a router with internet access. 2. Press number 1 to select “Ethernet” as the preferred the network mode. 3. Select “DHCP” in the IP mode to automatic get the network information or fill the correct network information in the terminal (IP address, Subnet mask and Gateway) to connect with internet. Select the “Next(OK)” and press”OK” to proceed.
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DHCP Auto
3.3 Wireless Network Setup (WiFi)
1. Press number 2 to select “WIFI” and choose the network (SSID) 2. Insert the WIFI password and press OK to finish the WiFi setup. After WiFi connected the terminal will to next proceed Cloud Setup. Press FN key to input the password with characters.
3. After WiFi connected the terminal will to next Cloud Setting process. 4. The Time Clock that failed to connect will manually reset WiFi after 3 seconds.
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3.4 Cloud Setting
1. Fill the Company ID and Password in the Time Clock. Select the “Next (OK)” and press “OK” to detect the cloud connection.
(The Company ID and Password can be found in the Settings tab of your CrossChex Cloud Account. If you do not have an account yet, please check

of this manual.) 2\. After Cloud connected please Press OK to next starting your application. 3\. Please check your Time Cloud’s Cloud Icon at the top of the Screen and device will be shown at Device Tab of your CrossChex Cloud. 4. And press M button to device menu by input the default Admin ID and Password. Default Admin ID: 0 Password: 12345 Notice: Please change the default password from the Cloud software for security concerns. 7

4.FAQ The Time Clock cloud not sign in the CrossChex Cloud
1. Press OK to reset the Company ID and Password in the Time Clock. 2. Please make sure to fill the correct Company ID and Password. The Company ID and Password can be found in the Settings tab of your CrossChex Cloud Account. 3. If you do not have an account yet, please check <Creat CrossChex Cloud Account> of this manual.
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The Time Clock connect CrossChex Cloud Timeout
1. Press OK to Network Troubleshooting. 2. Network Connection Failed. Press OK to reset the network. Notice: Please check for Physical Connectivity Issues. For wired connections, check the Ethernet cables that connect to your router. And the network setting is crorect include the IP, Gateway and DNS 3. No Internet Access. Press OK to reset the network. Notice: Please check the time clock network setting. Include the IP, Gateway and DNS. If you’re on a Wi-Fi network, you should know that the connection performance depends on the distance between your wireless access point and your device.
How to change the Time Clock default Password
1. Select the Time Clock in the Device Tab of your CrossChex Cloud and click “Edit” to change the device Admin Pin Code. 2. The Admin Pin Code is a numberic-only password at maximum 6 digits.
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5. Time Clock Installation
Installation Diagram
1. Drill outlet hole on the wall for device wiring and 4 screw holes on the wall according to the mounting bracket.
2. Use the screws to fix the mounting bracket on the wall. Use the screwdriver to tighten the screw follow the direction indicated, to complete the installation.

6. Support
Congratulations! You’ve done the all configurations! If you need more support we suggest visiting Anviz Community community.anviz.com, a platform for sharing your Anviz products’ experiences and interacting directly with Anviz employees.

CrossChex Cloud Help Center

CX2 Time Clock Configuration Guide

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Warranty and Disclaimer
Anviz warrants that the hardware will be free from material defects in materials and workmanship and will substantially conform to the applicable Documentation in effect as of the date of manufacture for a period of three (3) years from the date of shipment by Anviz (“Warranty Period”). For more warranty information about this product, please visit www.anviz.com/warranty- policy
Shipping Fees
End Customer is responsible for the shipping fee for sending the product to Anviz, and the return shipping fee for sending the product back to customers is borne by Anviz (paying for one-way shipping). However, if the device is considered as No Fault Found, which means the device works normally, the returning shipment, too, is borne by End Customer (paying for round-trip shipping)
Return Merchandise Authorization (“RMA”) Process
Please fill out the Anviz RMA request form online https:// www.anviz.com/form/rma.html and ask technical support engineer for an RMA number. You will receive the RMA confirmation with RMA number in 72 hours, after receiving an RMA number, please send the product in question to Anviz by following the Anviz shipment guide. When the inspection of the product is completed, you receive an RMA report from technical support engineer. Anviz decides to repair or replace parts after user confirmation. When the repair is completed, Anviz notifies user of that and sends the product back to you. An RMA number is valid for two months from the date of its issuance. An RMA number that is more than two months old is null and void, and in such a case, you need to get a new RMA number from Anviz technical support engineer. Products without a registered RMA number will not be repaired. Products shipped without an RMA number may be returned, and Anviz will not be held responsible for any loss or other damage caused by this.
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Questions?

Call
855-ANVIZ4U | 855-268-4948 MON-FRI 5AM- 5PM Pacific
Email
support@anviz.com 24 Hours Answer

Text
408-837-7536 MON-FRI 5AM-5PM Pacific
Community
Join community.anviz.com if you have any question or suggestion to share

Support@anviz.com 3
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This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: — Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help.
Warning: changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment
Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

References

Read User Manual Online (PDF format)

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