TrueCam H7 Professional Dashcams User Manual

: June 6, 2024
: TrueCam

Table of Contents

PACK CONTENTS
GETTING TO KNOW THE CAMERA / CONTROLS
BASIC SETTINGS AND FUNCTIONS
BASIC FUNCTIONS
PLACEMENT ON GLASS / SAFETY PRECAUTIONS
WIFI APPLICATION
- APP CONTROLS
SPEED CAMERA REPORTING
FULL SETTINGS
TECHNICAL SPECIFICATIONS
UPDATING THE FIRMWARE
INSTALLING THE REAR CAMERA (OPTIONAL)
PRECAUTIONS AND NOTICES
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

**TrueCam H7 Professional Dashcams User Manual

**

PACK CONTENTS

A TrueCam H7 Dashcam
B 3M adhesive mount (2x)
C Car adapter with extra USB port
D 3-metre micro USB charging cable
E USB cable for transferring files to PC
F Cable tool
G Cable clips (5x)
H Protective carry bag
I Electrostatic glass sticker (2x)

GETTING TO KNOW THE CAMERA / CONTROLS

A Mini USB power port
B Memory card slot
C Rear camera cable input (optional)
D WIFI button
E Status LED – red (lit = camera on, flashing = recording)
F GPS LED – green (lit = receiving GPS signal)
G RESET button

CONTROLS

BUTTON

|

FUNCTION

|

INSTRUCTIONS

---|---|---

WIFI

| PROTECT VIDEO| Press the button to protect the current video
TURN WIFI ON| Press and hold the button for 3 seconds to turn wifi on / off
FORMAT TF CARD| Press and hold the button for 10 seconds to format the card
2.4 GHz OR 5 GHz WIFI SETTINGS| Double tap to switch between 2.4 GHz and 5 GHz wifi

RESET

| RESET CAMERA| Press with staple for 5 seconds to reset the camera

BASIC SETTINGS AND FUNCTIONS

A Insert the microSD card as shown into the camera
- Use Class 10 and higher branded cards up to 128 GB.
- Only remove the card, when the camera is turned off.
- Format the card when using it for the first time directly in the camera by holding down the WiFi button (10s) or using the mobile app. Repeat the formatting at least once a month to ensure the camera works properly.
B Insert the adapter into the car cigarette lighter and connect it to the camera using the USB cable
- The camera is designed to operate only when connected to a power supply.
- Instead of a battery, the camera contains a supercapacitor that provides power which has several times the lifespan of a conventional battery.
C Camera turns on automatically and begins recording.
- For some vehicles, the ignition key must be turned first.

BASIC FUNCTIONS

LOOP RECORDING
- Camera automatically splits the video into shorter files and overwrites the oldest unprotected files when the SD card is full.
- This means you don’t have to worry about free space on the card.
FILE PROTECTION
- To protect the file from being overwritten, press Wi-Fi while recording.
G-SENSOR
- If the G-Sensor detects an impact, it automatically protects the video currently being captured against being overwritten.
- Attention, when the settings are set to high sensitivity and you are driving over uneven surfaces this can cause files to be automatically protected and the filling up of the MicroSD card.
TIMELAPSE
- Allows you to create video using 0.2s, 0.5s, and 1s frames.
- With a permanent power supply, it enables long-term monitoring of events around a parked car.

PLACEMENT ON GLASS / SAFETY PRECAUTIONS

A The ideal place to mount your camera is the space between the windscreen and the rear-view mirror so as not to obstruct the driver‘s view.
- When installing, make sure that the cable does not interfere with the active safety features in the car (airbag).
B Make sure that the glass is clean and dry at the attachment point.
- The ideal bonding temperature is 20°C – 40°C.
C Slide the camera into the mount.
D Remove the film from 3M adhesive pad on the camera holder.
E Press the 3M adhesive pad onto the glass and hold it for a while.
- You can attach the electrostatic sticker between the 3M sticker and the windshield for easier removal of the holder.
F Connect to the mobile app and use the video preview to point the camera so that part of the bonnet can be seen.

WIFI APPLICATION

A Scan the QR code or enter the URL truecam.com/h7/app.
B Install the app on your smart device.
C Turn on WiFi on the camera by holding the WiFi button (3s) on the camera -> the camera will sound when the WiFi turns on.
D On your smart device connect to the WiFi network with the camera‘s name, enter the password (factory default is 12345678), launch the application and connect to the camera.

APP CONTROLS

WITHOUT CONNECTION

E Connect the dashcam
F Files downloaded to smart device
G Update app
H App info

WITH CONNECTION

I Disconnect the camera
J Camera settings (see chapter 8)
K F = front camera preview
R = rear camera preview
L Video recording time
M MicroSD card status
N Take a photo
O Resolution settings
P Switch to full screen mode
Q Files on the camera
R Start/stop recording
S Enable/disable audio recording
T Change mode (inactive)
U Switch between front/rear camera preview
V Change resolution

SPEED CAMERA REPORTING

Built-in GPS module records speed, GPS coordinates and alerts you to fixed speed cameras and red light cameras.
The database contains more than 40,000 fixed speed cameras across Europe.
The audio alert can be set to voice or tone.
The language of the voice alert works according to the following table:

Mobile app language

| Camera language|

Voice alert language

---|---|---

EN

| EN| EN

DE

| DE| DE
CZ| CZ|

CZ

SK

| SK| CZ
PL| PL|

PL

HU

| HU|

EN

TONE ALERTS

Approaching speed camera – distinct beep.
At the location of the speed camera and beginning/end of average speed measurement – short beep.

FULL SETTINGS

VIDEO SETTINGS

Resolution| Sets the video resolution

Higher resolution = more detail and larger file size

---|---
Loop length| Sets the length of each loop Longer loop = larger file size
WDR| When turned on, it enables the camera to capture a clear image in a strongly contrasted environment
Timelapse| Allows you to record video at a reduced frame rate, saving space on the memory card

The function is particularly useful when the vehicle is parked

We recommend turning the function off when driving

Timestamp| Displays the time and date in the video
GPS stamp| Displays the GPS coordinates in the video
Speed stamp| Displays the speed in the video
G-sensor sensitivity| Adjusts the sensitivity of the G-sensor
Video codec| Sets the video encoding format (H.265 is recommended)

H.265 – high quality, lower file size, does not support older devi- ces/programs when viewing video

H.264 – high quality, higher file size, supports legacy devices/pro-

grams when viewing video

Frequency| For use in Europe, select 50 Hz

AUDIO SETTINGS

Microphone	Turns audio recording on/off
Volume	Adjusts the volume of all camera sounds
Welcome tone	Turns the tone on/off that is played when the camera is

powered on/off
Speed camera alerts| Three options can be selected – Off / Tone / Voice

SYSTEM SETTINGS

Language	Sets the language of the system sounds and speed camera alerts
WiFi	Sets the camera WiFi network name and password
WiFi at startup	Sets whether WiFi is automatically enabled when the

camera is turned on
Synchronize time| Synchronizes the date and time on the camera with your smart device
Time zone| Sets the time zone
Speed units| Sets the units for the speed displayed on the speed stamp and speed camera alerts
Driver name| Changes the driver’s name displayed in the video
GPS info| Displays detailed information about GPS connections to satellites
TF card| Information about the total, available and used capacity of the memory card
---|---
Format| Formats the data on the memory card. Caution, this includes protected files!
Reset| Restores factory settings
About| Displays information about the app

TECHNICAL SPECIFICATIONS

Video resolution| 2.5K (2560×1440) @ 30 fps, Full HD (1920×1080) @ 30 fps
---|---
Viewing angle at 1080p| 140 °
Format and compression| MP4, Compression H.264 / H.265
Photo resolution| 4 Mpx
Photo format| JPEG
Sound| Built-in microphone with the option to turn it off
Memory| MicroSD up to 128 GB
Connectivity| 5 GHz WiFi, 2.4 GHz WiFi, MicroUSB
Supplementary accessories| Rear FULL HD camera, CPL filter
Features| Fast 5 GHz WiFi, GPS with radar detection (optional on), WDR, Timelapse, G-sensor, loop recording, file protection, auto start, compression format setting (H.264, H.265), video data display (driver name, GPS coordinates, speed, date and time)
Language| Czech, English, German, Polish, Hungarian, Slovak
Speed camera alert languages| Czech, English, German, Polish
Battery| Supercapacitor
Dimensions| 98 × 30 × 45 mm

Specifications are subject to change by replacing any part of the device or updating the software

UPDATING THE FIRMWARE

For the latest firmware containing the most up-to-date speed camera database, visit the TrueCam website (truecam.com/downloads).

UPDATE PROCEDURE

A Prepare a microSD card by formatting it on a PC / Mac.
B Download and open the .zip file with update files. Do not change the files‘ names.
C Copy and paste ALL the files to the formatted microSD card.
D Insert the MicroSD card into the SWITCHED-OFF camera.
E IMPORTANT! Press and hold the WiFi button on the dashcam before plugging in the dashcam into the power supply. Hold the button after turning on the dashcam for at least 15 seconds, the red LED light will start blinking very fast (= updating sequence has started).
F It takes approximately 2 minutes to install the new firmware. You will know when the installation is successfully completed by the sound of the welcome tone.
G Then format the memory card directly in the camera (by holding the WiFi button for 10s).

INSTALLING THE REAR CAMERA (OPTIONAL)

A The ideal location for the rear camera is the upper center part of the rear window.
B Make sure that the glass is clean and dry at the attachment point.
C Remove the film from 3M adhesive pad on the camera holder.
D Before attaching it to the glass, point the camera to capture best view.
E Press the 3M adhesive pad onto the glass and hold it for a while.
F Connect the rear camera to the switched off front camera with the connecting cable. Guide it sideways to the passenger side and gradually push the cable under the upholstery using the tool.

PRECAUTIONS AND NOTICES

PRECAUTIONS AND NOTICES

For your own safety, do not use the camera’s controls while driving.
A window mount is needed when using the recorder in a car. Make sure that you place the recorder in an appropriate place, so as not to obstruct the driver’s view or deployment of airbags.
Make sure that no object is blocking the camera lens and no reflective material is placed near the lens. Please keep the lens clean.
If the car windscreen is tinted or heated, it may limit the quality of the recording and, above all, the GPS signal.
For general use it is recommended to have motion detection disabled. It may lead to the memory card filling up quickly.
The camera is primarily designed to operate while being constantly connected to a power supply.
Make sure that the legislation of the country where you operate the vehicle allows the use of dashcams and speed radar alerts.

SAFETY PRECAUTIONS

Use only the charger supplied with your device. Use of another type of charger may result in malfunction and/or danger.
Do not use the charger in high moister environment.
Never touch the charger when your hands or feet are wet.
Allow adequate ventilation around the charger when using it to operate the device or to charge the battery. Do not cover the charger with paper or other objects that will reduce cooling. Do not use the charger while it is inside a carrying case.
Connect the charger to a proper power source. The voltage requirements are found on the product case and/or on the packaging
Do not use the charger if it is visibly damaged. In case of damage, do not repair the equipment yourself!
In case of device overheating, immediately disconnect the power source.
Charge the device under supervision only.
Packaging contains small pieces, that can be dangerous for children. Store the product always out of reach of children. Bags or many of the pieces containing may cause suffocation after swallowing.

SAFETY NOTICES FOR POWER SUPPLY

For charging only use chargers, that is specified for this camera.
Use standard cables for charging, otherwise it could damage the device.
Do not use any damaged adapter or charger.
Power at room temperature, never charge at a temperature below 0°C or at a temperature higher than 40°C.
Do not expose the charger to moisture, water, rain, snow or any kind of various liquids.
Never leave the camera unattended during power-up, short-circuiting or accidental overcharging can cause aggressive chemicals to leak, explode, or cause a fire!
In the case of excessive heating of the camera, immediately disconnect it from the power supply.
Do not place charger on or near flammable objects. Beware of curtains, carpets, tablecloths etc.

CARING FOR YOUR DEVICE

Taking good care of your device will ensure trouble-free operation and reduce the risk of damage.
Keep your device away from excessive moisture and extreme temperatures and avoid exposing your device to direct sunlight or strong ultraviolet light for extended periods of time.
Do not drop your device or subject it to severe shock.
Do not subject your device to sudden and severe temperature changes. This could cause
moisture condensation inside the unit, which could damage your device. In the event of moisture condensation, allow the device to dry out completely before use.
The screen surface can easily be scratched. Avoid touching it with sharp objects.
Never clean your device when it is powered on. Use a soft, lint-free cloth to wipe the screen and the exterior of your device. Do not use paper towels to clean the screen.
Never attempt to disassemble, repair or make any modifications to your device. Disassembly, modification or any attempt at repair could cause damage to your device and even bodily injury or property damage and will void any warranty.
Do not store or carry flammable liquids, gases or explosive materials in the same compartment as your device, its parts or accessories.
To discourage theft, do not leave the device and accessories in plain view in an unattended vehicle.
Overheating may damage the device.

OTHER INFORMATION

For households: This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling. In case of incorrect disposal of this kind of wastes user can be fined according to national laws. User information for disposal of electric and electronic devices in countries outside the EU: Thesymbol stated above (crossed recycle bin) is valid only in countries in European Union. For correct disposal of electric and electronic devices ask your city hall or distributor of these devices. Everything is expressed by the symbol of crossed recycle bin on product, cover or printed materials.
You can determine a warranty service at the place of purchase. In case of technical problems or queries contact your dealer who will inform you about the following procedure. Follow the rules for work with electric devices. User is not allowed to disassembly the device neither replace any of its components. To reduce the risk of electric shock, do not remove or open the cover. In case of incorrect setup and plug in of device you will expose yourself risk of electric shock.

Products are covered by a two year warranty, unless otherwise stated. The warranty period of the battery is 24 months and 6 months for its capacity.

DECLARATION OF CONFORMITY

Hereby, elem6 s.r.o., declares that all TrueCam H7 products are in compliance with the essential re-quirements and other relevant provisions of Directive 2014/53/EU and 2014/30/EU. Products are intended for sale without any restriction in Germany, Czech Republic, Slovak Republic, Poland, Hungary and other EU countries. You can download the Declaration of Conformity from the websitu
www.truecam.com/support/doc.

Frequency band(s) in which the radio equipment operates: 1575–5875 MHz
Maximum radio-frequency power transmitted in the frequency band(s) in which the radio equipment operates: 1.72 dBi
Frequency of the GPS module: 1575.42 MHz

MANUFACTURER :
elem6 s.r.o.,
Braškovská 308/15, 16100 Praha 6
www.truecam.com