tp-link XM73 Whole Home Mesh Wi-Fi 6 System User Guide
- September 6, 2024
- tp-link
Table of Contents
tp-link XM73 Whole Home Mesh Wi-Fi 6 System
About This Guide
This guide provides a brief introduction to The eco Indoor/Outdoor Whole Home Mesh Wi-Fi 6 System and regulatory information. Features available in Deco may vary by model and software version. Deco availability may also vary by region or ISP. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Deco experience.
Conventions
In this guide, the following conventions are used:
| Convention | Description |
|---|---|
| Deco | Stands for Deco Whole Home Mesh Wi-Fi System/ Unit. |
| Underline | Hyperlinks are in teal and underlined. You can click to |
redirect to a website or a specific section.
Teal
| Key information appears in teal, including management page text such as
menus, items, buttons, and so on.
Note:| Ignoring this type of note might result in a malfunction or damage to
the device.
Tips:| Indicates important information that helps you make better use of your
device.
More Info
- Specific product information can be found on the product page at https://www.tp-link.com.
- A Technical Community is provided for you to discuss our products at https://community.tp-link.com.
- Our Technical Support contact information can be found at the help center of the Deco app and the Contact Technical Support page at https://www.tp-link.com/support.
Speed/Coverage/Device Quantity Disclaimer
Maximum wireless signal rates are the physical rates derived from IEEE
Standard 802.11 specifications. Actual wireless data throughput wireless
coverage, and quantity of connected devices are not guaranteed and will vary
as a result of network conditions, client limitations, and environmental
factors, including building materials, obstacles, volume and density of
traffic, and client location.
MU-MIMO Disclaimer
The use of MU-MIMO requires clients to also support MU-MIMO.
IoT Compatibility Disclaimer
IoT compatibility refers only to smart devices that can be controlled via the
Deco app. Other wireless devices can still connect to Deco for normal Wi-Fi
use.
Seamless Roaming Disclaimer
Clients need to support 802.11k/v/r and may require additional setup.
Performance may vary depending on the client device.
Appearance(Deco XM73-Outdoor)
Each Deco XM73-Outdoor has an LED that changes color according to its status, a mounting tab, two-gigabit ports, a power slot, and a Reset button. See the explanation below:
Appearance(Deco XM73)
Each Deco XM73 has an LED that changes color according to its status, two Ethernet ports, a power slot, and a Reset button. See the explanation below:
Set Up Your Indoor Deco
First, let’s start by setting up the indoor Deco network. Get the TP-Link Deco app for iOS or Android, then follow the app to walk through the setup.
Get the Deco app
Download and install the Deco app from Google Play or App Store, or by
scanning the QR code below.
Log in with TP-Link ID
Open the app and log in with your TP-Link ID. If you don’t have a TP-Link ID,
create one first.
Tip: If you forgot your login password, tap Forgot Password. The app will help you reset your password.
Select your Deco model
Select your Deco model in any of the following ways. If you have more than one
Deco model, tap the question below the search box to check how to maximize the
overall network.
Scan your Deco’s product label
Scan the product label on your Deco for a quicker setup. You’ll then
automatically connect to the Deco’s default Wi-Fi. You can also set it up
manually by following the steps.
Plug in your indoor Deco
Power off your modem. Connect your indoor Deco to the modem and power them
both on. If you don’t have a modem, connect your indoor Deco directly to the
Ethernet outlet.
Wait until indoor Deco’s LED pulses blue
Wait until your indoor Deco’s LED pulses blue, and then your phone/tablet will
connect to the indoor Deco’s default Wi-Fi automatically.
Specify your indoor Deco’s location
Select or custom a location for your indoor Deco. The location will be used as
the name of your indoor Deco.
Connect your indoor Deco to the internet
Select the internet connection type and enter the information. If you are not
sure, contact your internet service provider.
Create your Wi-Fi network
Set a network name and a password. These will be the name and password you use
to connect your devices to Wi-Fi.
Connect to your Wi-Fi network
Save and connect your phone/tablet to the Deco’s Wi-Fi to continue the setup.
Setup complete
Your indoor Deco network is now up. You can connect your devices to the
network.
Add more indoor Decos
Plug in the other included indoor Decos, and they will automatically join the
network within 2 minutes, and the LED will turn solid green, indicating a
successful connection.
Plug in and mount your outdoor Decos
Power on the outdoor Deco and mount it on the wall or the pole as needed.
Refer to Set Up Your Outdoor Deco for step-by-step instructions. Then you’re
all set.
Set Up Your Outdoor Deco
Your outdoor Deco is equipped with a waterproof cover for better safety in the outdoors. Follow the steps below to power on your outdoor Deco and waterproof it, then mount it in the preferred way.
Step 1. Power on the outdoor Deco
-
Loosen the screws to detach the waterproof cover of the Deco with a Phillips screwdriver.
Note: The screws cannot be detached from the waterproof cover. -
Plug the outdoor Deco into a wall outlet with an earthing connection through the provided power cord. It will automatically join the network and the LED will turn solid green.
Note: -
To achieve better signal quality, place the outdoor Deco closer to the indoor Deco. You can also use an Ethernet cable to connect the outdoor Deco to the indoor Deco.
-
The product can only be powered via the normal building installation wiring.
-
Open the waterproof connector on the base cover to expose the slot aligning with your cable.
Note: Keep the other connector properly closed for waterproofing. -
Replace the waterproof cover, leading the cable through the slot of the waterproof rubber. Re-secure the cover to your outdoor Deco with the screws.
WARNING The outdoor Deco can only be used in an upright direction as shown in the image.
Step 2. Mount the outdoor Deco
Deco can be mounted to a pole or a wall. Choose the appropriate mounting
methods.
Option 1: Pole Mounting
The outdoor Deco can be mounted to a pole with the strap in the package.
- Lead the end of the pole mounting strap through the back of the outdoor Deco.
- Position the outdoor Deco and wrap the pole mounting strap around the pole. Feed the end through the screwblock and tighten the strap until the outdoor Deco is secure.
WARNING The outdoor Deco can only be used in an upright direction as shown in the image.
Option 2: Wall Mounting
The Deco can be mounted to a wall with the bracket, anchors, and screws in the
package.
- Place the mounting bracket in the right position. Mark two positions for the screw holes . Drill two 6 mm diameter holes for the screws at the marked positions.
- Insert the plastic wall anchors into the 6 mm diameter holes. Align the mounting bracket to the plastic wall anchors and drive the self-tapping screws into the anchors through the mounting bracket.
- Align the mounting tabs on the back of the outdoor Deco with the slot of the mounting bracket. Push and slide the outdoor Deco downward until it locks into place.
WARNING
The outdoor Deco can only be used in an upright direction as shown in the
image.
You’re all set! Now enjoy the internet!
Troubleshooting
Solutions to common problems during setup or use are provided here for
reference. Follow the steps and the provided link below to diagnose and solve
problems you might experience with your Deco.
If problems still exist, contact us: https://www.tp-link.com/support
Q1. What should I do if I fail to configure the main Deco and get stuck on
“We couldn’t find Deco”?
Refer to the guide https://www.tp-link.com/support/faq/2239/ or follow the
video https://youtu.be/2HYuEYS9XJM
Q2. What should I do if I fail to configure the satellite Deco and get stuck
on “We couldn’t find another Deco”?
Refer to the guide https://www.tp-link.com/support/faq/1447/ or follow the
video https://youtu.be/iVgDzoo16T4
Q3. What should I do if I fail to configure the main Deco and get stuck on
“Testing Internet Connection”?
Refer to the guide https://www.tp-link.com/support/faq/2239/Refer to the
video https://youtu.be/OSUrGdWH-i0
Q4. What should I do if my wireless devices cannot connect to Deco?
Refer to the guide https://www.tp-link.com/support/faq/2718/
Q5. What should I do if Deco suddenly loses internet access?
Refer to the guide https://www.tp-link.com/support/faq/2428/
Q6. How can I find a suitable spot for my Deco?
Refer to the guide https://www.tp-link.com//support/faq/1446/
Q7. What can I do if the Deco app isn’t working properly?
Refer to the guide https://www.tp-link.com/support/faq/1456/
Authentication
FCC Compliance Information Statement
- Product Name : AX5400 Indoor/Outdoor Whole Home Mesh Wi-Fi 6 System
- Model Number : Deco XM73(4-pack)
- Responsible party : TP-Link USA Corporation
- Address : 10 Mauchly, Irvine, CA 92618
- Website : http://www.tp-link.com/us/
- Tel : +1 626 333 0234
- Fax : +1 909 527 6804
- E-mail : sales.usa@tp-link.com
FCC STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. Suppose this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on. In that case, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an
uncontrolled environment. This device and its antenna must not be co-located
or operating in conjunction with any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant applies to
only Mobile Configurations. The antennas used for this transmitter must be
installed to provide a separation distance of at least 24 cm from all persons
and must not be co-located or operating in conjunction with any other antenna
or transmitter.” We, TP-Link USA Corporation, have determined that the
equipment shown above has been shown to comply with the applicable technical
standards, FCC part 15. There is no unauthorized change is made to the
equipment and the equipment is properly maintained and operated.
Safety Information (for indoor Decos)
- Keep the device away from fire or hot environments.
- Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
- Do not use the device where wireless devices are not allowed.
- Do not use a damaged charger or USB cable to charge the device.
- Do not use any other chargers than those recommended.
- The adapter shall be installed near the equipment and shall be easily accessible.
- Use only power supplies whthatre providedtheamanufacturerurer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.
Safety Information (for outdoor Decos)
- The socket outlet shall be installed near the outdoor Deco and shall be easily accessible.
- Before mounting your Deco outdoors, waterproof it to ensure device safety and performance.
- The waterproof cover must be secured before use!
- The product can only be installed by an instructed person or skilled person!
- Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
- Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
- Do not use the device where wireless devices are not allowed.
- Use only power supplies that are provided by the manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
- This equipment can be powered only by equipment that complies with Power Source Class 2 (PS2) or Limited Power Source (LPS) defined in the standard of IEC 62368-1.
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.
Explanation of the symbols on the product label Symbols may vary from product.
Note: The product label can be found at the bottom of the product and its I.T.E. power supply.
References
- Link: Simple, secure one-click payments
- WiFi Networking Equipment for Home & Business | TP-Link
- TP-Link Community
- TP-Link Australia - WiFi Networking Equipment for Home & Business
- How can I find a suitable spot for my Deco? | TP-Link Australia
- Support | TP-Link Australia
- Encountering an Error When Adding a Deco | TP-Link
- What can I do if the Deco app isn't working properly | TP-Link
- Main Deco Failed to Complete Setup | TP-Link Australia
- The internet connection is unstable or suddenly stops working when connected to the Deco network? | TP-Link
- Cannot connect to Deco Wi-Fi | TP-Link
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