RENPHO RFEM001RN2 Eye Massager User Manual

RENPHO RFEM001RN2 Eye Massager

Thank you for purchasing the RENPHO Eye Massager! Please read this instruction manual carefully and use the product only as indicated. RENPHO accepts no responsibility for any cause of injuries due to misuse or negligence to follow the instructions outlined. Please keep this manual for future reference.

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS CAREFULLY BEFORE USE.

1. Please consult your doctor if you fit into any of the following user groups:

   • Persons who have undergone eye surgery or eye conditions such as glaucoma, cataract and retinal detachment
   • The elderly
   • Pregnant or postpartum women
   • Persons who are allergic to leather material
   • Persons with skin infections, sensitivity, redness and/or burns on the skin
   • Persons with any swelling or wound around the eye area
   • Patients with a heart condition, malignant tumors, or other serious health conditions
   • Persons being treated due to medical condition
   • Persons with high or abnormal blood pressure
     If you experience any discomfort during use, please stop using the device immediately.

2. This device is intended for household use only and not for medical or commercial purposes.

3. This device is not intended for use by children or persons living with a disability (reduced physical, sensory or cognitive condition), or individuals lacking the necessary experience and knowledge to safely operate it unless they are properly supervised or instructed by a responsible person.

4. Children should not play with the device. Cleaning and user maintenance sh not be made by children without supervision.

DANGER – To reduce the risk of electric shock:

1. Never use pins or other metallic fasteners with this device.
2. The device is not waterproof. Keep away from liquids. Do not immerse it in water.

WARNING – To reduce the risk of fire, electric shock, or injury to persons:

1. Do not operate under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
2. Close supervision is necessary when this device is used by, on, or near children, invalid, or disabled persons.
3. Never operate this device if it is not working properly, has been damaged, or dropped into water.
4. Do not expose the device to direct sunlight. Keep the device away from humidity, heat, corrosive gas, and flammables.
5. Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
6. Do not use the device with wet hands.
7. Remove contact lenses, glasses, false eyelashes, hairpins, hair accessories, etc. before use.
8. Only use the charger (DC 5V 1A, not included) to recharge the device.
9. Avoid contact with sharp objects.
10. Do not use the device while driving or walking.
11. Do not attempt to disassemble or repair the device.
12. Do not use the device for more than 20 minutes at a time.
13. The device has a heated surface. Persons insensitive to heat must be careful when using this device.
14. Use heated surfaces carefully, as they may cause serious burns. Do not use over insensitive skin areas or in the presence of poor circulation. The unattended use of heat by children or incapacitated\ persons may be dangerous.
15. High temperatures may cause burns to occur regardless of the control setting. Do not use on an infant or invalid or on a sleeping or unconscious person. Do not use on insensitive skin or on a person with poor blood circulation. Check where skin is in contact with the heated area of the appliance frequently to reduce the risk of blistering.
16. This device contains a non-replaceable battery. When the battery reaches its end, the device should be properly disposed of.
17. Do not expose the device or battery to excessive temperatures.

SAVE THESE INSTRUCTIONS

WHAT’S IN THE BOX

• 1 x Eyeris 1
• 1 x Charging Cable
• 1 x User Manual

TECHNICAL SPECIFICATIONS

• Product Name: Eye Massager
• Model: RF-EM001
• Input: 5V 1A
• Rated Power: 5W
• Auto-off Timer: 15 minutes
• Charging Time: 3-3.5 hours
• Battery Capacity: 1200mAh

USING THE PRODUCT

Wearing

a. Remove any eye accessories (e.g., eyeglasses, contact lenses, false eyelashes, etc.) that may hinder you from using the device.
b. Wear the device and ensure it fits your eyes properly. Adjust the elastic headband to fit your head.

Note:

• It is not recommended to use the device for more than 20 minutes at a time.
• Your vision may become blurry for a while, as expected after using the device. It is recommended to close your eyes for a few minutes until your vision goes back to normal.
• It is recommended to wipe any sweat, eye cream, or cosmetic residue left on the protein leather surface after use to prolong the lifespan of the device.

Operation

Power Indicator

a. Press and hold to turn on/off the device (Default setting: soft air pressure, heat, volume level 0). The power indicator will turn on/off.
b. Press to cycle through the following modes:
M 1: Air Pressure + Heat
M 2: Air Pressure + Heat + Continuous Vibration
M 3: Air Pressure
M 4: Heat Only
M 5: Intermittent Vibration
Note:
When the massage mode with heat is selected, you can press and hold both the Music Button and Air Pressure Button to adjust the heat level between high heat (default) and low heat.

a. Press to cycle the music volume through level 0/1/2/3/4/5.
b. Press and hold to enter the next track (including 2 built-in music tracks and Bluetooth music).

a. Press to cycle through soft pressure/strong pressure/ no pressure.
b. Press and hold to cycle through voice mode (default) and silent mode.

Note:

• Auto-off timer: The device will automatically shut off after 15 minutes of continuous use (the duration of one massage cycle).
• If Mode 3 (air pressure only) is activated and “no pressure” is selected, the device will automatically shut off after 30s of idle time.

Bluetooth Connection

a. Turn on the device and enable Bluetooth on your smartphone.
b. Search for “Eye Massager” and connect it. The power indicator will turn solid blue on the device.
c. Control the music playlist and volume from the device or smartphone.

Note:

• Once paired successfully, the device will be automatically connected to Bluetooth next time.
• The built-in music will resume if you stop playing your own playlist or disconnect the Bluetooth.
• Once silent mode is activated, the Bluetooth music will be paused but can be resumed via your smartphone.
• After Bluetooth connection, your music will play through the device at a default volume level of 5.

Charging

Charge the device using the provided charging cable and a DC 5V 1A mobile charger (not included). You can plug the charging cable into the USB port of a laptop, computer, or other devices.

Note:

• The device CANNOT be turned on while charging.
• The power indicator stays solid red while charging. Once charging is complete, the indicator will turn solid green.
• It takes about 3-3.5 hours to fully charge the device.

CLEANING AND MAINTENANCE

1. Turn off the device or unplug the charging cable and allow the device to cool down before cleaning or storing.
2. Wipe down the surface with a soft cotton cloth slightly dampened with mild detergent. Do not use abrasives, solvents, chemical cleaners, or harsh detergents.
3. Do not expose the device to direct sunlight or high temperatures. If the device has not been used for over 3 months, please recharge it before use.
4. Do not disassemble the device by yourself. Otherwise, it may cause damage and void the manufacturer’s warranty

TROUBLESHOOTING GUIDE

The device shuts

off suddenly

| Low battery| Charge the device
| 15min auto-off timer is activated| Restart the device if needed
The device cannot

be charged

| Use other types of charging cables| Use the provided charging cable only
| Use a charger with voltage higher than 6V| Use the DC 5V 1A charger
No air pressure| Air pressure function is not activated| Select the mode with the air pressure function, or press the air pressure button to activate it
No voice broadcast or music| Volume level is too low or volume level is at level 0| Press the music button to adjust the volume level
| Silent mode is activated| Press and hold the air pressure button to activate voice mode
No heating| Different people have different feelings| Ask another person to try the eye massager
| Heating time is 3-5 minutes| Please wait 3-5 minutes
| Product automatically shuts down| Turn off the product and rest for 30 minutes

WARRANTY POLICY

Your RENPHO product purchase is covered by a one-year limited manufacturer warranty from the date of delivery. For warranty terms and conditions, please visit:
https://renpho.com/pages/warranty-terms-and-conditions
Note: Product registration is not required for the warranty. If you choose not to register your product, it will not diminish the product warranty.

CUSTOMER SERVICE

Please feel free to contact us if you have any questions or concerns.
RENPHO Customer Service Team guarantees a quick response and hassle-free solutions to any issue you may have within business hours.

Tel: +1(844) 417 0149 (US ONLY)
Monday-Friday 9:00AM-4:30PM
1800 MY RENPHO (1800 69 7367) (AU ONLY)
Monday-Friday 9:00AM-6:00PM (AEST)
+44(0)7434-666088 (UK ONLY)
Monday-Friday 9:00AM-5:00PM(GMT)
Email: support@renpho.com (US&CA)
support-au@renpho.com (AU)
support-eu@renpho.com(UK&EU)

*For defective products or the return of items, please contact us with your order number within the specified warranty period. DO NOT dispose of any product parts as they may be required for inspection/repair.

Notice:
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

FCC Regulatory Compliance

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

RF Exposure Compliance
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

ISED Regulatory compliance
This device contains licence-exempt transmitters that comply with Innovation, Science
and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1)This device may not cause interference.
(2)This device must accept any interference, including interference that may cause undesired operation of the device.

References

• Warranty Terms and Conditions – RENPHO US

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