CHAMBERLAIN B4603TC LED Belt Drive Garage Door Instruction Manual
- June 3, 2024
- CHAMBERLAIN
Table of Contents
- B4603TC LED Belt Drive Garage Door
- Preparation
- Assembly
- Installation
- Adjustment
- Battery Backup
- myQ® App Control
- Camera
- Operation
- Maintenance
- Troubleshooting
- Warranty
- Automatic Garage Door Opener Safety & Maintenance Guide
- Repair Parts
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
B4603TC LED Belt Drive Garage Door
Instruction Manual
Models
B4603TC/B4643TC/B4613TC/B6713TC/B6753TC
B4603TC LED Belt Drive Garage Door
FOR RESIDENTIAL USE ONLY
PRE-PROGRAMMED REMOTE CONTROL INCLUDED
To register your garage door opener to receive updates and offers from
Chamberlain, visit
chamberlain.registria.com or use the icon
below:
- Take a photo of the camera icon including the points ( ).
- Send it in by texting the photo to 71403 (US).
- Please read this manual and the enclosed safety materials carefully!
- Fasten the manual near the garage door after installation.
- The door WILL NOT CLOSE unless the Protector System® is connected and properly aligned.
- Periodic checks of the garage door opener are required to ensure safe operation.
- The model number label is located on the left side panel of your garage door opener.
- This garage door opener is compatible with myQ® and Security+ 2.0® accessories.
- DO NOT install on a one-piece door if using devices or features providing unattended close. Unattended devices and features are to be used ONLY with sectional doors.
Safety Symbol and Signal Word Review
This garage door opener has been designed and tested to offer safe service
provided it is installed, operated, maintained and tested in strict accordance
with the instructions and warnings contained in this manual.
WARNING
Mechanical
WARNING
Electrical
CAUTION
When you see these Safety Symbols and Signal Words on the following pages,
they will alert you to the possibility of serious injury or death if you do
not comply with the warnings that accompany them. The hazard may come from
something mechanical or from electric shock. Read the warnings carefully.
When you see this Signal Word on the following pages, it will alert you to the
possibility of damage to your garage door and/or the garage door opener if you
do not comply with the cautionary statements that accompany it. Read them
carefully.
WARNING: This product can expose you to chemicals including lead, which
are known to the State of California to cause cancer or birth defects or other
reproductive harm. For more information go to
www.P65Warnings.ca.gov
Unattended Operation
The Timer-to-Close (TTC) feature, and the myQ® App are examples of unattended
close and are to be used ONLY with sectional doors. Any device or feature that
allows the door to close without being in the line of sight of the door is
considered unattended close. The Timer-to-Close (TTC) feature, the myQ® App,
and any other myQ® devices are to be used ONLY with sectional doors.
The images throughout this manual are for reference only and your product
may look different.
Preparation
Check the Door
To prevent possible SERIOUS INJURY or DEATH:
- ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door may NOT reverse when required.
- NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or their hardware, ALL of which are under EXTREME tension.
- Disable ALL locks and remove ALL ropes connected to garage door BEFORE installation and operating garage door opener to avoid entanglement.
- DO NOT install on a one-piece door if using devices or features providing unattended close. Unattended devices and features are to be used ONLY with sectional doors.
CAUTION
To prevent damage to garage door and opener:
- ALWAYS disable locks BEFORE installing and operating the opener.
- ONLY operate garage door opener at 120V, 60 Hz to avoid malfunction and damage.
Before you begin:
- Disable locks and remove any ropes connected to the garage door.
- Lift the door halfway up. Release the door. If balanced, it should stay in place, supported entirely by its springs.
- Raise and lower the door to check for binding or sticking. If your door binds, sticks, or is out of balance, call a trained door systems technician.
- Check the seal on the bottom of the door. Any gap between the floor and the bottom of the door must not exceed 1/4” (6 mm). Otherwise, the safety reversal system may not work properly.
- The opener should be installed above the center of the door. If there is a torsion spring or center bearing plate in the way of the header bracket, it may be installed within 4 feet (1.2 m) to the left or right of the door center. See page 15.
Before You Connect with Your Smartphone
Monitor and control your garage door from anywhere using the myQ® App. You
will need a router with Wi-Fi® and a smartphone or other mobile device. Make
sure your mobile device is connected to your Wi-Fi® network. Hold your mobile
device in the place where your garage door opener will be installed and check
the Wi-Fi® signal strength.
Check Signal Strength. If you see:
| Wi-Fi signal is strong. You’re all set!
Install your new garage door opener.
---|---
| Wi-Fi signal is weak.
The garage door opener will likely connect to your Wi-Fi- network. If not, try
one of the options below.
| No Wi-Fi signal. Try one of the following:
• Move your router closer to the garage door opener tominimize interference
from walls and other objects
• Buy a Wi-Fi range extender
Visit support.chamberlaingroup.com
for more details.
See myQ® App Control page 36 to connect your garage door opener to your Wi-Fi®
network.
Tools Needed
Additional Items You May Need:
Survey your garage area to see if you will need any of the following items:
-
(2) 2X4 Pieces of wood: May be used to fasten the header bracket to the structural supports. Also used to position the garage door opener during installation and for testing the safety reversing sensors.
-
Support bracket and fastening hardware: Must be used if you have a finished ceiling in your
garage. -
Support brackets
-
Hanging brackets
-
Extension brackets (Model 041A5281-1) or wood blocks: Depending upon garage construction, extension brackets or wood blocks may beneeded toinstall the safety reversing sensor.
-
Fastening hardware: Alternate floor mounting of the safety reversing sensor will require hardware not provided.
-
Door reinforcement: Required if you have a light weight steel, aluminum, fiberglass or glass panel door.
-
Rail extension kit: Required if your garage door is more than 7 feet (2.13 m) high.
Carton Inventory
Save the carton and packing material until the installation and adjustment is
complete. Instructions for the accessories will be attached to the accessory
and are not included in this manual. The images throughout this manual are for
reference only and your product may look different.
-
Header bracket
-
Pulley
-
Door bracket
-
Curved door arm
-
Straight door arm
(Packaged inside front rail section) -
Trolley
-
Emergency release rope and handle
-
Rail (1 front and 4 center sections)
-
Garage door opener (motor unit)
-
Sprocket cover and screws
-
“U” bracket
-
Belt
-
The Protector System®
Safety reversing sensors with 2 conductor white and white/black wire attached: sending sensor (1), receiving sensor (1), and safety sensor brackets (2) -
Battery Backup – Models B4613TC, B6713TC, and B6753TC
-
Remote control (2)
-
Motion-Detecting Control Panel
-
White and red/white wire
-
Installation manual and all warning labels
See Hardware page 8.
Go tochamberlain.com for replacement or
additional accessories:
3-button remote control model 953EV-P2
Wireless keypad model 940EV-P2
Hardware
Assembly
STEP 1 Assemble the Rail and Install the Trolley
CAUTION
To prevent INJURY from pinching, keep hands and fingers away from the joints
while assembling the rail.
To avoid installation difficulties, do not run the garage door opener until
instructed to do so.
The front rail has a cut out “window” at the door end. The rail tab MUST be on
top of the rail when assembled.
-
Remove the straight door arm and hanging bracket packaged inside the front rail and set aside for Installation Step 5 and 9.
NOTE: To prevent INJURY while unpacking the rail carefully remove the straight door arm stored within the rail section. -
Align the rail sections on a flat surface as shown and slide the tapered ends into the larger ones. Tabs along the side will lock into place.
-
Place the motor unit on packing material to protect the cover, and rest the back end of the rail on top. For convenience, put a support under the front end of the rail.
-
As a temporary stop, insert a screwdriver into the hole in the second rail section from the motor unit, as shown.
-
Check to be sure there are 4 plastic wear pads inside the inner trolley. If they became loose during shipping, check all packing material. Snap them back into position as shown.
-
Slide the trolley assembly toward the screwdriver as shown.
-
Slide the rail onto the “U” bracket, until it reaches all the stops on the top and sides of the “U” bracket.
STEP 2 Fasten the Rail to the Motor Unit
CAUTION
To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners
mounted in the top of the opener.
- Insert a 1/4”-20 x 1-3/4” bolt into the cover protection bolt hole on the back end of the rail as shown. Tighten securely with a1/4”-20 lock nut. DO NOT overtighten.
- Remove the bolts from the top of the motor unit.
- Use the carton to support the front end of the rail.
- Place the “U” bracket, flat side down onto the motor unit and align the bracket holes with the bolt holes.
- Fasten the “U” bracket with the previously removed bolts; DO NOT use any power tools. The use of power tools may permanently damage the garage door opener.
STEP 3 Install the Idler Pulley
- Lay the belt beside the rail, as shown. Grasp the end with the hooked trolley connector and pass approximately 12” (30 cm) of belt through the window. Keep the ribbed side toward the rail, and allow it to hang until Assembly Step 4.
- Remove the tape from the idler pulley. The inside center should be pre-greased. If dry, regrease to ensure proper operation.
- Place the idler pulley into the window as shown.
- Insert the idler bolt from the top through the rail and pulley. Tighten with a 3/8” lock washer and nut underneath the rail until the lock washer is compressed.
- Rotate the pulley to be sure it spins freely.
- Locate the rail tab. The rail tab is between the idler bolt and the trolley in the front rail section. Use a flathead screwdriver and lift the rail tab until the tab is vertical (90º).
STEP 4 Install the Belt
-
Pull the belt around the idler pulley and toward the trolley. The ribbed side must contact the pulley.
-
Hook the trolley connector into the retaining slot on the trolley as shown (Figure 1).
-
With the trolley against the screwdriver, dispense the remainder of the belt along the rail length toward the motor unit and around the sprocket (Figure 2). The sprocket teeth must engage the belt.
-
Check to make sure the belt is not twisted. Connect the trolley threaded shaft with the master link (Figure 3).
a. Push pins of master link bar through holes in end of belt and trolley threaded shaft.
b. Push master link cap over pins and past pin notches.
c. Slide the closed end of the clip-on spring over one of the pins. Push the open end of the clip-on spring onto the other pin. -
Remove the spring trolley nut from the threaded shaft.
-
Insert the trolley threaded shaft through the hole in the trolley.
STEP 5 Tighten the Belt
- By hand, thread the spring trolley nut on the threaded shaft until it is finger tight against the trolley. Do not use any tools. Remove the screwdriver.
- Insert a flathead screwdriver tip into one of the nut ring slots and brace it firmly against the trolley.
- Tighten the spring trolley nut with an adjustable wrench or a 7/16″ open end wrench about a quarter turn until the spring releases and snaps the nut ring against the trolley. This sets the spring to optimum belt tension.
STEP 6 Install the Sprocket Cover
To avoid possible SERIOUS INJURY to finger from moving garage door opener:
- ALWAYS keep hand clear of sprocket while operating opener.
- Securely attach sprocket cover BEFORE operating.
1. Position the sprocket cover over the sprocket as shown and fasten to the mounting plate with #8×3/8″ hex screws provided.
You have now finished assembling your garage door opener. Please read the following warnings before proceeding to the installation section.
Installation
IMPORTANT INSTALLATION INSTRUCTIONS
WARNING
To reduce the risk of SEVERE INJURY or DEATH:
-
READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS.
-
Install garage door opener ONLY on properly balanced and lubricated garage door. An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH.
-
ALL repairs to cables, spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing opener.
-
Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing opener to avoid entanglement.
-
Where possible, install the door opener 7 feet (2.13 m) or more above the floor.
-
Mount the emergency release within reach, but at least 6 feet (1.83 m) above the floor and avoiding contact with vehicles to avoid accidental release.
-
NEVER connect garage door opener to power source until instructed to do so.
-
NEVER wear watches, rings or loose clothing while installing or servicing opener. They could be caught in garage door or opener mechanisms.
-
Install wall-mounted garage door control:
• within sight of the garage door.
• out of reach of small children at a minimum height of 5 feet (1.5 m) above floors, landings, steps or any other adjacent walking surface.
• away from ALL moving parts of the door. -
Place entrapment warning label on wall next to garage door control in a prominent location.
-
Place emergency release/safety reverse test label in plain view on inside of garage door.
-
Upon completion of installation, test safety reversal system. Door MUST reverse on contact with a 1-1/2” (3.8 cm) high object (or a 2×4 laid flat) on the floor.
-
DO NOT install on a one-piece door if using devices or features providing unattended close. Unattended devices and features are to be used ONLY with sectional doors.
-
SAVE THESE INSTRUCTIONS.
STEP 1 Determine the Header Bracket Location
To prevent possible SERIOUS INJURY or DEATH:
- Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might NOT reverse when required. DO NOT install header bracket over drywall.
- Concrete anchors MUST be used if mounting header bracket or 2×4 into masonry.
- NEVER try to loosen, move or adjust garage door, springs, cables, pulleys, brackets, or their hardware, ALL of which are under EXTREME tension.
- ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door might NOT reverse when required.
Installation procedures vary according to garage door types. Follow the instructions which apply to your door.
- Close the door and mark the inside vertical centerline of the garage door.
- Extend the line onto the header wall above the door. You can fasten the header bracket within 4 feet (1.22 m) of the left or right of the door center only if a torsion spring or center bearing plate is in the way; or you can attach it to the ceiling (see page 16) when clearance is minimal. (It may be mounted on the wall upside down, if necessary, to gain approximately 1/2” (1 cm). If you need to install the header bracket on a 2×4 (on wall or ceiling), use lag screws (not provided) to securely fasten the 2×4 tostructural supports as shown here and on page 16.
- Open your door to the highest point of travel as shown. Draw an intersecting horizontal line on the header wall 2” (5 cm) above the high point:
• 2” (5 cm) above the high point for sectional door and one-piece door with track.
• 8” (20 cm) above the high point for one-piece door without track.
This height will provide travel clearance for the top edge of the door.
NOTE: If the total number of inches exceeds the height available in your
garage, use the maximum height possible, or refer to page 16 for ceiling
installation. STEP 2 Install the Header Bracket
You can attach the header bracket either to the wall above the garage door, or
to the ceiling. Follow the instructions which will work best for your
particular requirements. Do not install the header bracket over drywall. If
installing into masonry, use concrete anchors (not provided). OPTION A – WALL INSTALLATION
- Center the bracket on the vertical center line with the bottom edge of the bracket on the horizontal line as shown (with the arrow pointing toward the ceiling).
- Mark the vertical set of bracket holes. Drill 3/16” pilot holes and fasten the bracket securely to a structural support with the hardware provided.
OPTION B – CEILING INSTALLATION
- Extend the vertical centerline onto the ceiling as shown.
- Center the bracket on the vertical mark, no more than 6” (15 cm) from the wall. Make sure the arrow is pointing away from the wall. The bracket can be mounted flush against the ceiling when clearance is minimal.
- Mark the side holes. Drill 3/16” pilot holes and fasten bracket securely to a structural support with the hardware provided.
WALL INSTALLATION CEILING INSTALLATION STEP 3 Attach the Rail to the Header Bracket
-
Position the opener on the garage floor below the header bracket. Use packing material as a protective base.
NOTE: If the door spring is in the way, you will need help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring. -
Position the rail bracket against the header bracket.
-
Align the bracket holes and join with a clevis pin as shown.
-
Insert a ring fastener to secure.
STEP 4 Position the Garage Door Opener
CAUTION
To prevent damage to garage door, rest garage door opener rail on 2×4 placed
on top section of door.
- Remove the packing material and lift the garage door opener onto a ladder.
- Fully open the door and place a 2×4 (laid flat) under the rail. For one-piece doors without tracks, lay the 2×4 on its side.
NOTE: A 2×4 is ideal for setting the distance between the rail and the
door. If the ladder is not tall enough you will need help at this point. If
the door hits the trolley when it is raised, pull the trolley release arm down
to disconnect the inner and outer trolley. Slide the outer trolley toward the
garage door opener. The trolley can remain disconnected until
instructed. STEP 5 Hang the Garage Door Opener
To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it
SECURELY to structural supports of the garage. Concrete anchors MUST be used
if installing ANY brackets into masonry.
Hanging the garage door opener will vary depending on your garage. Below are
three example installations.
Your installation may be different. For ALL installations the garage door
opener MUST be connected to structural supports. The instructions illustrate
one of the examples below.
- On finished ceilings, use the lag screws to attach a support bracket (not provided) to the structural supports before installing the garage door opener.
- Make sure the garage door opener is aligned with the header bracket. Measure the distance from each side of the garage door opener to the support bracket.
- Cut both pieces of the hanging bracket (not provided) to required lengths.
- A ttach the end of each hanging bracket to the support bracket with appropriate hardware (not provided).
- Attach the garage door opener to the hanging brackets with the hex bolts, lock washers, and nuts.
- Remove the 2×4 and manually close the door. If the door hits the rail, raise the header bracket. EXAMPLES
STEP 6 Attach the Emergency Release Rope and Handle
To prevent possible SERIOUS INJURY or DEATH from a falling garage door:
- If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly.
- NEVER use emergency release handle unless garage doorway is clear of persons and obstructions.
- NEVER use handle to pull door open or closed. If rope knot becomes untied, you could fall.
- Insert one end of the emergency release rope through the handle. Make sure that “NOTICE” is right side up. Secure with an overhand knot at least 1” (2.5 cm) from the end of the rope to prevent slipping.
- Insert the other end of the emergency release rope through the hole in the trolley release arm. Mount the emergency release within reach, but at least 6 feet (1.83 m) above floor, avoiding contact with vehicles to prevent accidental release and secure with an overhand knot.
NOTE: If it is necessary to cut the emergency release rope, seal the cut
end with a match or lighter to prevent unraveling. Ensure the emergency
release rope and handle are above the top of all vehicles to avoid
entanglement. STEP 7 Install the Door Bracket
CAUTION
Fiberglass, aluminum or light weight steel garage doors WILL REQUIRE
reinforcement BEFORE installation of door bracket. Contact the garage door
manufacturer or installing dealer for opener reinforcement instructions or
reinforcement kit. Failure to reinforce the top section as required according
to the door manufacturer may void the door warranty.
A horizontal and vertical reinforcement is needed for light weight garage
doors (fiberglass, aluminum, steel, doors with glass panel, etc.) (not
provided). A horizontal reinforcement brace should be long enough to be
secured to two or three vertical supports. A vertical reinforcement brace
should cover the height of the top panel. Contact the garage door manufacturer
or installing dealer for opener reinforcement instructions or reinforcement
kit.
NOTE: Many door reinforcement kits provide for direct attachment of the clevis
pin and door arm. In this case you will not need the door bracket; proceed to
the next step.
OPTIONA- SECTIONALDOORS
- Center the door bracket on the previously marked vertical centerline used for the header bracket installation. Note correct UP placement, as stamped inside bracket.
- Position the top edge of the bracket 2”-4” (5-10 cm) below the top edge of the door, OR directly below any structural support across the top of the door.
- Mark, drill holes and install as follows, depending on your door’s construction.
Metal or light weight doors using a vertical angle iron brace in the door panel support and the door bracket:
- Drill 3/16” fastening holes. Secure the door bracket using the two 1/4”-14×5/8” self-threading screws. (Figure 1)
- Alternately, use two 5/16”-18×2” bolts, lock washers and nuts (not provided). (Figure 2)
Metal, insulated or light weight factory reinforced doors:
- Drill 3/16” fastening holes. Secure the door bracket using the self-threading screws. (Figure 3)
Wood doors:
- Use top and bottom or side to side door bracket holes. Drill 5/16” holes through the door and secure bracket with 5/16”-18×2” carriage bolts, lock washers and nuts (not provided). (Figure 4)
NOTE: The 1/4”-14×5/8” self-threading screws are not intended for use on wood doors. OPTION B- ONE-PIECE DOORS
- Center the door bracket on the top of the door, in line with the header bracket as shown.
- Mark either the left and right, or the top and bottom holes.
Metal Doors:
- Drill 3/16” pilot holes and fasten the bracket with the self-threading screws provided.
Wood Doors:
- Drill 5/16” holes and use 5/16”-18×2” carriage bolts, lock washers and nuts (not provided) or 5/16”x1-1/2”lag screws (not provided) depending on your installation needs.
NOTE: The door bracket may be installed on the top edge of the door if
required for your installation. (Refer to the dotted line optional placement
drawing.) STEP 8 Connect the Door Arm to the
Trolley
Installation will vary according to the garage door type. Follow the
instructions which apply to your door.
OPTION A – SECTIONAL DOORS
IMPORTANT: The groove on the straight door arm MUST face away from the
curved door arm.
- Close the door. Disconnect the trolley by pulling the emergency release handle.
- Attach the straight door arm to the outer trolley using the clevis pin. Secure with the ring fastener.
- Attach the curved door arm to the door bracket using the clevis pin. Secure with the ring fastener.
- Bring arm sections together. Find two pairs of holes that line up and join sections. Select holes as far apart as possible to increase door arm rigidity and attach using the bolts, nuts, and lock washers.
- Pull the emergency release handle toward the garage door opener until the trolley release arm is horizontal. The trolley will re-engage automatically when the garage door opener is activated.
NOTE: If the holes in the curved door arm and the straight door arm do
not align, reverse the straight door arm, select two holes (as far apart as
possible) and attach using bolts, nuts, and lock washers. If the straight door
arm is hanging down too far, you may cut 6” (15 cm) from the solid
end. OPTION B- ONE-PIECE DOORS
IMPORTANT: The groove on the straight door arm MUST face away from the
curved door arm.
- Close the door. Disconnect the trolley by pulling the emergency release handle.
- Fasten the straight door arm and the curved door arm together to the longest possible length (with a 2 or 3 hole overlap) using the bolts, nuts, and lock washers.
- Attach the straight door arm to the door bracket using the clevis pin. Secure with the ring fastener.
- Attach the curved door arm to the trolley using the clevis pin. Secure with the ring fastener.
- Pull the emergency release handle toward the garage door opener until the trolley release arm is horizontal.
One-Piece Door without Track One-Piece Door with
Track STEP 9 Install the Door Control
WARNING
To prevent possible SERIOUS INJURY or DEATH from electrocution:
- Besure power is NOT connected BEFORE installing door control.
- Connect door control ONLY to12 VOLT low voltage wires.
To prevent possible SERIOUS INJURY or DEATH from a closing garage door:
- Install door control within sight of garage door, out of reach of small children at a minimum height of 5 feet (1.5 m) above floors, landings, steps or any other adjacent walking surface, and away from ALL moving parts of door.
- NEVER permit children to operate or play with door control push buttons or remote control transmitters.
- Activate door ONLY when it can be seen clearly, is properly adjusted, and there are no obstructions to door travel.
- ALWAYS keep garage door in sight until completely closed. NEVER permit anyone to cross path of closing garage door.
INTRODUCTION
Older Chamberlain door controls and third party products are not compatible.
Install door control within sight of garage door, out of reach of small
children at a minimum height of 5 feet (1.5 m) above floors, landings, steps
or any other adjacent walking surface, and away from ALL moving parts of door.
For gang box installations it is not necessary to drill holes or install the
drywall anchors. Use the existing holes in the gang box.
NOTE: Your product may look different than the
illustrations.
- Strip 7/16” (11 mm) of insulation from one end of the wire and separate the wires.
- Connect one wire to each of the two screws on the back of the door control. The wires can be connected to either screw. If your garage is pre-wired for the door control choose any two wires to connect, note which wires are used so the correct wires are connected to the garage door opener in a later step.
- Mark the location of the bottom mounting hole and drill a 5/32” hole.
- Install the bottom screw, allowing 1/8” (3 mm) to protrude from the wall.
- Position the bottom hole of the door control over the screw and slide down into place.
- Lift the push bar up and mark the top hole.
- Remove the door control from the wall and drill a5/32” hole for the top screw.
- Position the bottom hole of the door control over the screw and slide down into place. Attach the top screw.
STEP 10 Wire the Door Control to the Garage Door Opener
- Run the white and red/white wire from the door control to the garage door opener. Attach the wire to the wall and ceiling with the staple (not applicable for gang box or pre-wired installations). Do not pierce the wire with the staple as this may cause a short or an open circuit.
- Strip 7/16” (11 mm) of insulation from the end of the wire near the garage door opener.
- Connect the wire to the red and white terminals on the garage door opener. If your garage is pre-wired make sure you use the same wires that are connected to the door control. To insert or release wires from the terminal, push in the tab with screwdriver tip.
STEP 11 Attach the Warning Labels
- Attach the entrapment warning label on the wall near the door control with tacks or staples.
- Attach the manual release/safety reverse test label in a visible location on the inside of the garage door.
STEP 12 Install the Protector System®
Be sure power is NOT connected to the garage door opener BEFORE installing the
safety reversing sensor.
To prevent SERIOUS INJURY or DEATH from closing garage door:
- Correctly connect and align the safety reversing sensor. This required safety device MUST NOT be disabled.
- Install the safety reversing sensor so beam is NO HIGHER than 6” (15 cm) above garage floor.
IMPORTANT: The safety reversing sensors MUST be connected and aligned
correctly before the garage door opener will move in the down direction.
The Protector System® includes two safety reversing sensors which use a light
beam to prevent the garage door from closing. The sending sensor (amber LED)
transmits the beam to the receiving sensor (green LED) when both are powered
and aligned. If an obstruction breaks the light beam while the door is
closing, the door will stop, and reverse to the full open position.
When installing the safety reversing sensors, check:
- Sensors are installed INSIDE the garage.
- Sensor lenses are facing each other. IMPORTANT: Do not allow direct sunlight to the receiving sensor (green LED).
- Sensor beam is NO HIGHER than 6” (15 cm) above the floor and the light beam is unobstructed.
The safety reversing sensors are designed to clip onto the door track with the
provided sensor brackets. If the door track will not support the sensor
bracket a wall installation is recommended. The sensor beam should be NO
HIGHER than 6” (15 cm) above the floor.
DOOR TRACK INSTALLATION
- Slide the curved arms of the sensor bracket around the edge of the door track. Snap into place so that the sensor bracket is flush against the track.
- Slide the hex screw through the sensor.
- Attach the sensor to the bracket with the wing nut. Make sure the lens is not obstructed by the bracket.
Repeat the steps with the other sensor on the opposite door track. Both lenses
must face each other. WALL OPTION
Make sure the brackets on each side are clear of the door track and have the
same amount of clearance so the sensors will align correctly. If additional
clearance is needed, use extension brackets 041A5281-1 (not provided) or wood
blocks.
- Attach the sensor bracket against the wall with two lag screws (not provided).
- Slide the hex screw through the sensor.
- Attach the sensor to the bracket with the wing nut. Make sure the lens is not obstructed by the bracket.
Repeat the steps with the other sensor on the opposite side of the garage door. Both lenses must face each other.
FLOOR OPTION
- Measure the position of both sensor brackets so they will be the same distance from the wall and unobstructed.
- Attach the bracket to the floor with concrete anchors (not provided).
- Slide the hex screw through the sensor.
- Attach the sensor to the bracket with the wing nut. Make sure the lens is not obstructed by the bracket.
Repeat the steps with the other sensor on the opposite side of the garage door. Both lenses must face each other.
STEP 13 Wire the Safety Reversing Sensors
If your garage has pre-installed wiring for the safety reversing sensors, see
OPTION B- PRE-WIRED INSTALLATION page 27.
OPTION A- INSTALLATION WITH NO PRE-WIRING
- Run the wire from both sensors to the garage door opener. Attach with staples, but DO NOT puncture the wire.
- Separate the sensor wires and strip insulation from each end. Twist the two white wires together. Then twist the two white/black wires together.
- Using a screwdriver, push in the terminal tabs, and insert the white wires into the white terminal. Insert the white/black wires into the grey terminal.
OPTION B- PRE-WIRED INSTALLATION
- Cut the sensor wires, making sure there is enough wire to reach the pre-installed wires from the wall.
- Separate the sensor wires and strip insulation from each end. Choose two of the pre-installed wires and strip insulation from each end. Choose the same color pre-installed wires for each sensor.
- Connect the pre-installed wires to the sensor wires with wire nuts making sure the colors correspond for each sensor.
- At the garage door opener, strip the end of the wires previously connected to the sensors. Twist the like-colored wires together.
- Using a screwdriver, push in the terminal tabs, and insert the wire color connected to the sensor’s white wire into the white terminal. Insert the other wire color connected to the sensor’s white/black wire into the grey terminal.
STEP 14 Connect Power
WARNING
To prevent possible SERIOUS INJURY or DEATH from electrocution or fire:
- Be sure power is NOT connected to the opener, and disconnect power to circuit BEFORE removing cover to establish permanent wiring connection.
- Garage door installation and wiring MUST be in compliance with ALL local electrical and building codes.
- NEVER use an extension cord, 2-wire adapter, or change plug in ANY way to make it fit outlet. Be sure the opener is grounded.
To avoid installation difficulties, do not run the opener at this time.
To reduce the risk of electric shock, your garage door opener has a grounding
type plug with a third grounding pin. This plug will only fit into a grounding
type outlet. If the plug doesn’t fit into the outlet you have, contact a
qualified electrician to install the proper outlet. THERE ARE TWO OPTIONS FOR CONNECTING POWER:
OPTIONA – TYPICAL WIRING
- Plug in the garage door opener into a grounded outlet.
- DO NOT run garage door opener at this time.
OPTION B – PERMANENT WIRING
If permanent wiring is required by your local code, refer to the following
procedure. To make a permanent connection through the 7/8-inch hole in the top
of the motor unit (according to local code):
- Remove the motor unit cover screws and set the cover aside.
- Remove the attached 3-prong cord.
- Connect the black (line) wire to the screw on the brass terminal; the white (neutral) wire to the screw on the silver terminal; and the ground wire to the green ground screw. The opener must be grounded.
- Reinstall the cover.
STEP 15 Align the Safety Reversing Sensors
IMPORTANT: The safety reversing sensors MUST be connected and aligned
correctly before the garage door opener will move in the down direction.
When the garaged door opener has power, check the safety reversing sensors. If
the sensors are aligned and wired correctly, both LEDs will glow
steadily. To align the safety reversing
sensors:
- Loosen the wing nuts.
- Adjust the sensors up or down until both LEDs glow steady indicating alignment.
- Tighten the wing nut to secure the sensor.
SAFETY SENSOR TROUBLESHOOTING
If either of the sensor LEDs are off, there is no power to the sensor:
- Check that you have power to the garage door opener.
- Check the sensor wire is not shorted or broken.
- Check that the sensors is wired correctly; white wires to white terminal and white/black wires to grey terminal.
If the green receiving sensor LED is blinking, the sensors are obstructed or misaligned:
- Check for obstructions in the sensor light beam.
- Align the sensors.
- If the receiving sensor (green LED) faces direct sunlight, switch the receiving sensor with the sending sensor and repeat STEP 12 Install the Protector System® page 26 to assure proper operation.
STEP 16 Ensure the Door Control is Wired Correctly
If the door control has been installed and wired correctly, the command LED on
the Motion-Detecting Control Panel will blink.
Adjustment
Introduction
WARNING
Without a properly installed safety reversal system, persons (particularly
small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
- Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system.
- After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse on contact with 1-1/2” (3.8 cm) high object (or 2×4 laid flat) on floor.
CAUTION
To prevent damage to vehicles, be sure fully open door provides adequate
clearance.
Your garage door opener is designed with electronic controls to make setup and
adjustments easy. While programming the travel, the UP and DOWN buttons can be
used to move the door as needed. During the Automatic Force Setup, the door
will automatically open and close. ONE-PIECE DOORS ONLY
When setting the UP travel for a one-piece door ensure that the door does not
slant backwards when fully open (UP). If the door is slanted backwards this
will cause unnecessary bucking and/or jerking when the door is opening or
closing. PROGRAMMING BUTTONS
The programming buttons are located on the left side panel of the garage door
opener and are used to program the travel. While programming, the UP and DOWN
buttons can be used to move the door as needed.
-
Program the Travel
WARNING
Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
• Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system.
• After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse on contact with 1-1/2” (3.8 cm) high object (or 2×4 laid flat) on floor.
While programming the travel, the UP and DOWN buttons can be used to move the door as needed. The Safety Reversing Sensors will be disconnected during the Program the Travel process. During the Automatic Force Setup the door will automatically open and close.
1. Press and hold the Adjustment Button until the UP Button begins to flash and/or a beep is heard.
The Safety Reversing Sensors will be disconnected during the Program the Travel process. 2. Press and hold the UP Button until the door is in the desired UP position. 3. Once the door is in the desired UP position press and release the Adjustment Button. The garage door opener lights will flash twice and the DOWN Button will begin to flash. 4. Press and hold the DOWN button until the door is in the desired DOWN position. 5. Once the door is in the desired DOWN position press and release the Adjustment Button. The garage door opener lights will flash twice. Program the Travel is now complete. If the garage door opener lights flash 5 times, then programming has timed out and the Travel Limits have not been set. Please restart the Program the Travel process. -
Automatic Force Set Up
Once both the up and down positions have been manually set, the Safety Reversing Sensors will reconnect and become operational. Then, the opener will enter a force-sensing operation by automatically moving the door open and close. The garage door opener will sound an audible and visual alert before automatically opening and closing the door. The garage door opener will beep three times, confirming that the Automatic Force Setup completed successfully. Adjustment is complete.
If you hear one long beep after the door attempts to move, then the Automatic Force Set Up has not completed successfully. Please start over at step 1 of Program the Travel. -
Test the Safety Reversal System
WARNING
Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
• Safety reversal system MUST be tested every month.
• After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse on contact with 1-1/2” (3.8 cm) high object (or 2×4 laid flat) on the floor.
1. With the door fully open, place a 1-1/2 inch (3.8 cm) board (or a 2×4 laid flat) on the floor, centered under the garage door. 2. Press the remote control push button to close the door. The door MUST reverse when it makes contact with the board. If the door stops but does not reverse:
1. Repeat Program the Travel (see Adjustment Step 1);
2. Repeat the Safety Reversal test.
If the test continues to fail, call a trained door systems technician. -
Test the Protector System®
WARNING
Without a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
1. Open the door. Place an obstruction in the path of the door. 2 Press the remote control push button to close the door. The door will not move more than an inch (2.5 cm). The garage door opener will not close from a remote control if the LED in either safety reversing sensor is off (alerting you to the fact that the sensor is misaligned or obstructed).
If the garage door opener closes the door when the safety reversing sensor is obstructed (and the sensors are no more than 6 inches [15 cm] above the floor), call for a trained door systems technician.
Battery Backup
STEP 1 Install the Battery
MODELS B4613TC, B6713TC, AND B6753TC
WARNING
To reduce the risk of FIRE or INJURY to persons:
- Disconnect ALL electric and battery power BEFORE performing ANY service or maintenance.
- Use ONLY Chamberlain part # G4228 for replacement battery.
- DO NOT dispose of battery in fire. Battery may explode. Check with local codes for disposal instructions.
CAUTION
ALWAYS wear protective gloves and eye protection when changing the battery or
working around the battery compartment.
The battery backup allows access in and out of your garage, even when the
power is out. The battery does not have to be fully charged to operate the
garage door opener. When the garage door opener is operating on battery power,
it may run slower and the battery status LED will glow solid orange while the
motor is on. The following features are unavailable when operating on battery
power:
- Garage door opener lights
- Unattended close devices and features such as myQ® App and Timer-to-Close
- Unplug the garage door opener.
- Open the control door panel on the front of the garage door opener
- Partially insert the battery into the battery compartment with the terminals facing to the right as shown.
- Connect red (+) and black (-) wires from the garage door opener to the corresponding terminals on the battery.
- Fully insert the battery and close the control door panel.
STEP 2 Test the Battery
Depending on the power level, the battery may need to charge before performing
the test. The garage door opener must be unplugged to test the battery.
-
Open and close the door using the remote control or door control. While the motor is on, the battery status LED will either glow solid orange indicating opener is operating on battery power or will flash indicating low battery power.
NOTE: The garage door opener may run slower if the battery is not fully charged. -
Plug in the garage door opener. Verify the battery status LED is flashing green, indicating the battery is charging.
Charge the Battery
The battery charges when the garage door opener is plugged into a 120Vac
electrical outlet that has power and requires 24 hours to fully charge. A
fully charged battery supplies 12Vdc to the garage door opener for up to 24
hours during an electrical power outage. After the electrical power has been
restored, the battery will recharge within 24 hours. The battery will last
approximately 1 to 2 years with normal usage. Instructions for replacement are
provided with the battery. To obtain maximum battery life and prevent damage,
disconnect the battery when the garage door opener is unplugged for an
extended period of time, such as a summer or winter home.
myQ® App Control
Connect With Your Smartphone
YOU WILL NEED:
- Wi-Fi enabled smartphone, tablet or laptop
- Broadband Internet connection
- Wi-Fi signal in the garage (2.4 GHz, 802.11b/g/n required), see page 5
- Password for your home network (router’s main account, not guest network)
- myQ® serial number located on the garage door opener
DOWNLOAD THE myQ® APP TO SET UP AN ACCOUNT AND CONNECT
Open and close your door, get alerts and set schedules from anywhere.
Connected smart garage door
openers also receive software updates to ensure the opener has the latest
operational features.
- Download the myQ® App.
- Set up an account and connect.
If you already have the myQ® App installed:
- Check that your mobile device has the latest software.
- Download the latest version of the myQ® App.
For more information on connecting your garage door opener, visit
support.chamberlaingroup.com.
NOTES:
myQ® App control WILL NOT work if the garage door opener is operating on
battery power. To erase the Wi-Fi settings from the opener, see page 39.
Google Play and the Google Play logo are trademarks of Google LLC.
App Store and the Apple and App Store logos are trademarks of Apple Inc.
Wi-Fi® Status
LED| Definition
Blue| Off – Wi-Fi®is not turned on.
Blinking – Garage door opener is in Wi-Fi® learn mode.
Solid – Mobile device connected to the garage door opener.
Blue and Green| Blinking – Attempting to connect to router.
Green| Blinking – Attempting to connect to the Internet server.
Solid – Wi-Fi® has been set up and garage door opener is connected to the
Internet.
Camera
Set Up the Camera
MODELS B4643TC AND B6753TC
- Download the myQ® App, setup an account, and connect. See page 36.
- Follow the instructions in the app to setup and use the camera.
The camera powers up when it is opened and powers down when closed. An LED on
the camera indicates the status. See the camera status table.
For more information on using the camera, visit
support.chamberlaingroup.com.
NOTES:
myQ® App control and camera WILL NOT work if the garage door opener is
operating on battery power. To erase the camera settings from the opener, see
page 41.
Camera Status
LED| Definition
Flashing Blue| Camera is attempting to connect to the mobile device.
Solid Blue| Camera is connected to the mobile device.
Flashing Blue and Green| Camera is attempting to connect to the router.
Flashing Green| Camera is connected to the router and attempting to connect to
myQ® server.
Solid Green| Camera is connected and working normally.
Solid White| Camera is powering up.
Flashing Red| Camera is overheating.
Flashing Purple| Camera firmware is updating.
Operation
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of SEVERE INJURY or DEATH:
- READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS.
- ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or play with garage door control push buttons or remote controls.
- ONLY activate garage door when it can be seen clearly, it is properly adjusted, and there are no obstructions to door travel.
- ALWAYS keep garage door in sight and away from people and objects until completely closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
- NO ONE SHOULD GO UNDER A STOPPED, PARTIALLY OPENED DOOR.
- If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Use caution when using this release with the door open. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly and increasing the risk of SEVERE INJURY or DEATH.
- NEVER use emergency release handle unless garage doorway is clear of persons and obstructions.
- NEVER use handle to pull garage door open or closed. If rope knot becomes untied, you could fall.
- After ANY adjustments are made, the safety reversal system MUST be tested.
- Safety reversal system MUST be tested every month. Garage door MUST reverse on contact with 1-1/2” (3.8 cm) high object (or a 2×4 laid flat) on the floor. Failure to adjust the garage door opener properly increases the risk of SEVERE INJURY or DEATH.
- ALWAYS KEEP GARAGE DOOR PROPERLY BALANCED (see page 5). An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH.
- ALL repairs to cables, spring assemblies and other hardware, ALL of which are under EXTREME tension, MUST be made by a trained door systems technician.
- ALWAYS disconnect electric and battery power to garage door opener BEFORE making ANY repairs or removing covers.
- This operator system is equipped with an unattended operation feature. The door could move unexpectedly. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
- DO NOT install on a one-piece door if using devices or features providing unattended close. Unattended devices and features are to be used ONLY with sectional doors.
- SAVE THESE INSTRUCTIONS.
Using your Garage Door Opener
The garage door opener can be activated through a wall-mounted door control,
remote control, wireless keyless entry or myQ® App.
When the door is closed and the garage door opener is activated the door will
open. If the door makes contact with an obstruction while opening, the door
will stop, opener beeps and lights flash 5 times. When the door is in
anyposition other than closed and the garage door opener is activated, the
door will close. If the garage door makes contact with an obstruction while
closing, the door will reverse, opener beeps and lights flash 5 times.
However, you can close the door if you hold the button on the door control or
keyless entry until the door is fully closed.
The safety reversing sensors do not affect the opening cycle. The safety
reversing sensor must be connected and aligned correctly before the garage
door opener will move in the down direction.
The garage door opener lights will turn on when the opener is initially
plugged in; power is restored after interruption, or when the garage door
opener is activated. The lights will turn off automatically after 4-1/2
minutes.
Motion Detecting Control Panel SYNCHRONIZE THE DOOR CONTROL: To
synchronize the door control to the garage door opener, press the push bar
until the garage door opener activates (it may take up to 3 presses). Test the
door control by pressing the push bar; each press of the push bar will
activate the garage door opener.
PUSH BAR: Press the push bar to open or close the door.
LEARN BUTTON: Use to program compatible remote controls, wireless keyless
entries and myQ® devices to the garage door opener.
MOTION SENSOR: Turns the garage door opener lights on when motion is
detected. Lights stay on for 4-1/2 minutes (factory setting), then turn off.
Set the motion sensor switch ON or OFF to control this feature.
LOCK: Prevents remote controls from working, while still allowing
activation from the door control and keyless entry. (Factory setting is OFF.)
Turn ON: Press and hold the LOCK button for 2 seconds. The command LED will
flash as long as the lock feature is on.
Turn OFF: Press and hold the LOCK button for 2 seconds. The command LED will
stop flashing and normal operation will resume.
LIGHT BUTTON: Turns the garage door opener lights on or off when pressed.
Lights stay on for 4-1/2 minutes (factory setting). The LIGHT button will not
control the lights when the door is in motion.
To change the amount of time the lights stay on:
Press and hold the LOCK button (approximately 10 seconds) until the garage
door opener lights flash. The time interval is indicated by the number of
times the garage door opener lights flash:l
- 1 flash is 1-1/2 minutes
- 2 flashes is 2-1/2 minutes
- 3 flashes is 3-1/2 minutes
- 4 flashes is 4-1/2 minutes
To cycle through the time intervals repeat the step above. If the push bar LED
is continuously blinking, the LOCK feature needs to be turned off.
To turn the light feature ON (Factory default is On):
- Close the garage door.
- Start with the garage door opener lights “ON”.
- Press and hold the LIGHT button (approximately 10 seconds) until the garage door opener lights turn off, then on again.
To turn the light feature OFF:
- Close the garage door.
- Start with the garage door opener lights “OFF”.
- Press and hold the LIGHT button (approximately 10 seconds) until the garage door opener lights turn off, then on again.
Remote Control and Keyless Entry
PRE-PROGRAMMED REMOTE CONTROL INCLUDED, NO NEED TO PROGRAM THE
REMOTE.
To add or reprogram a remote control, follow the instructions below. Older
Chamberlain remote controls are NOT compatible.
PROGRAM MOTION DETECTING CONTROL PANEL
- Press the LEARN button on the door control to enter programming mode. The command LED will flash once.
- Press the LEARN button again, the command LED will flash once again.
- Remote control: Press the button on the remote control that you wish to operate your garage door.
Keyless entry: Enter a 4-digit personal identification number (PIN) of your choice on the keyless entry keypad. Then press the ENTER button.
The garage door opener lights will flash (or two clicks will be heard) when the code has been programmed. Repeat the steps for programming additional remote controls or keyless entry devices. If programming is unsuccessful, repeat the steps using the LEARN button on the garage door opener.
PROGRAM USING THE GARAGE DOOR OPENER LEARN BUTTON
- Locate the LEARN Button.
- Press and immediately release the LEARN button. The LEARN LED will glow steady for 30 seconds. Within 30 seconds…
- Remote Control: Press and hold the button on the remote control that you wish to use.
Keyless Entry: Enter a 4-digit personal identification number (PIN) of your choice on the keyless entry keypad. Then press and hold the ENTER button.
Release the button when the garage door opener lights blink or two clicks are heard.
HomeLink®
If your vehicle is equipped with HomeLink®, a Compatibility Bridge™ (not
included) may be necessary for certain vehicles. Visit
bridge.chamberlain.com to find out if a
Bridge is needed.
Erase the Memory
ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES
- Press and hold the LEARN button on garage door opener until the learn LED goes out (approximately 6 seconds). All remote control and keyless entry codes are now erased. Reprogram any accessory you wish to use.
ERASE ALL REMOTE CONTROLS, KEYLESS ENTRIES, AND myQ® DEVICES FROM GARAGE DOOR OPENER
- Press and hold the LEARN button on garage door opener until the learn LED goes out (approximately 6 seconds).
- Immediately press and hold the LEARN button again until the learn LED goes out. All codes are now erased. Reprogram any accessory you wish to use.
ERASE THE CONNECTION FROM GARAGE DOOR OPENER TO HOME Wi-Fi® NETWORK
- Press and hold the black adjustment button on the garage door opener until 3 beeps are heard (Approximately 6 seconds).
ERASE THE CAMERA SETTINGS
- Press and hold the reset button on the side of the camera for 10 seconds. The LED light will turn off, then flash red.
You will need to set up your camera again after resetting it. To Open the
Door Manually
To prevent possible SERIOUS INJURY or DEATH from a falling garage door:
- If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly.
- NEVER use emergency release handle unless garage doorway is clear of persons and obstructions.
- NEVER use handle to pull door open or closed. If rope knot becomes untied, you could fall.
DISCONNECT THE TROLLEY
- The door should be fully closed if possible.
- Pull down on the emergency release handle so the trolley release arm snaps to the vertical position. The door can now be raised and lowered as often as necessary.
TO RE-CONNECT THE TROLLEY
- Pull the emergency release handle toward the garage door opener so the trolley release arm snaps to the horizontal position. The trolley will reconnect on the next UP or DOWN operation, either manually or by using the door control or remote control.
Maintenance
Maintenance Schedule
EVERY MONTH
- Manually operate door. If it is unbalanced or binding, call a trained door systems technician.
- Check to be sure door opens and closes fully. Adjust if necessary, see page 30.
- Test the safety reversal system. Adjust if necessary, see page 32.
EVERY YEAR
- Oil door rollers, bearings and hinges. The garage door opener does not require additional lubrication. Do not grease the door tracks.
- Test the battery backup and consider replacing the battery to ensure the garage door opener will operate during an electrical power outage, see page 33 to test the battery backup.
The Remote Control Battery
To prevent possible SERIOUS INJURY or DEATH:
- NEVER allow small children near batteries.
- If battery is swallowed, immediately notify doctor.
- To reduce risk of fire, explosion or chemical burn:
- Replace ONLY with 3V CR2032 coin batteries.
- DO NOT recharge, disassemble, heat above 212°F (100°C) or incinerate.
The 3V CR2032 Lithium battery should produce power for up to 3 years. If the
battery is low, the remote control’s LED will not flash when the button is
pressed.
To replace battery, pry open the case first in the middle (1), then at each
side (2 and 3) with the visor clip. Replace the batteries with only 3V CR2032
coin cell batteries. Insert battery positive side up. Dispose of old batteries
properly.
NOTICE: This device complies with part 15 of the FCC rules and Innovation, Science and Economic Development Canada license-exempt RSSs. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This device must be installed to ensure a minimum 20 cm (8 in.) distance is
maintained between users/bystanders and device.
This device has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC rules and Industry Canada ICES
standard. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Troubleshooting
Diagnostic Chart
Your garage door opener is programmed with self-diagnostic capabilities. The
UP and DOWN arrows on the garage door opener flash the diagnostic codes.
DIAGNOSTIC CODE | SYMPTOM | SOLUTION |
---|---|---|
Flashes Flashes
1| 1| The garage door opener will not close.| Safety reversing sensors are not
installed, connected, or wires may be cut. Inspect sensor wires for a
disconnected or cut wire.
1| 2| The garage door opener will not close.| . There is a shortor reversed
wire for the safety reversing sensors. Inspect safety sensor wire at all
staple and connection points, replace wire or
correct as needed.
1| 3| The door control will not function.| The wires for the door control are
shorted or the door control is faulty. Inspect door control wires at all
staple and connection points, replace wire or correct as needed.
1| 4| The garage door opener will not close.| Safety reversing sensors are
misaligned or were momentarily obstructed. Realign both sensors until both
LEDs are glowing steady. Make sure nothing is hanging or mounted on the door
that would interrupt the sensor’s path while closing.
1| 5| Door moves 6-8″ (15-20 cm) stops or reverses.| Manually open and close
the door. Check for binding or obstructions, such as a broken spring or door
lock, correct as needed. Check wiring connections at travel module and at the
logic board. Replace travel module if necessary.
No movement, only a single click.| Manually open and close the door. Check for
binding or obstructions, such as a broken spring or door lock, correct as
needed. Replace logic board if necessary.
Opener hums for 1-2 seconds no movement.| Manually open and close the door.
Check for binding or obstructions, such as a broken spring or door lock,
correct as needed. Replace motor if necessary.
1| 6| Door coasts after it has come to a complete stop.| Program travel to
coasting position or have door balanced by a trained door systems technician.
2| 1-5| No movement, or sound.| Replace logic board.
3| 2| Unable to set the travel or retain position.| Check travel module for
proper assembly, replace if necessary.
3| 3| The battery status LED is constantly flashing green.| Battery backup
charging circuit error, replace the logic board.
4| 1-4| Door is moving, stops or reverses Opener beeps and ligh| Manually open
and close the door. Check for binding or obstructions, such as a broken spring
or door lock, correct as needed. If the door is binding or sticking contact a
trained door systems technician. If door is not binding or sticking attempt to
reprogram travel, see
Program the Travel page 33.
flash.
4| 5| Opener runs approximately 6-8″ (15-20 cm), stops and reverses.|
Communication error to travel module. Check travel module connections, replace
travel module if necessary.
4| 6| The garage door opener will not close.| Safety reversing sensors are
misaligned or were momentarily obstructed. Realign both sensors to ensure both
LEDs are steady and not flickering. Make sure nothing is hanging or mounted on
the door that would interrupt the sensor’s path while closing.
Additional Troubleshooting
My garage door opener stops, reverses, beeps and flashes its lights:
- Garage door opener has been activated through a device or feature such as Timer-to-Close or garage door monitor.
- Check for binding or obstructions anywhere along the track to garage floor.
My remote control will not activate the garage door:
- Verify the lock feature is not activated on the door control.
- Reprogram the remote control.
- If the remote control will still not activate the door check the diagnostic codes to ensure the garage door opener is working properly.
My door will not close:
The safety reversing sensor must be connected and aligned correctly before the
garage door opener will move in the down direction.
- Check for binding or obstructions anywhere along the track to garage floor.
- The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction.
o Verify the safety reversing sensors are properly installed, aligned and free of any obstructions.
o If the receiving sensor (green LED) faces direct sunlight, switch the receiving sensor with the sending sensor so the receiving sensor is not in direct sunlight.
Wi-Fi® troubleshooting
The garage door opener will NOT enter Wi-Fi® learn mode:
- After the initial installation of the garage door opener, the garage door opener must complete a full cycle (open and closed) before the Wi-Fi® learn mode can be activated.
- If there has been a recent power outage, the garage door opener must complete a full cycle before the Wi-Fi® learn mode can be activated.
See page 36 to activate Wi-Fi LEARN mode.
If your black adjustment button is not solid green go to
support.chamberlaingroup.com.
My vehicle’s Home link® is not programming to my garage door opener:
Compatibility Bridge (not included) may be necessary for certain vehicles.
Visit bridge.chamberlain.com to find out if a Bridge is needed.
My neighbor’s remote control opens my garage door:
Erase the memory from your garage door opener and reprogram the remote
control(s).
Garage door opener LED lights not working:
Unplug the garage door opener. Remove the cover and make sure the LED wiring
is connected.
Safety sensor LED lights are not lit:
If the sensor LEDs do not glow steadily, see SAFETY SENSOR TROUBLESHOOTING
page 29.
Green battery status LED: All systems are normal.
- A solid green LED light indicates the battery is fully charged.
- A flashing green LED indicates the battery is being charged.
Orange battery status LED: The garage door opener has lost power and is in battery backup mode.
- Solid orange LED while the motor is on, indicates the garage door opener is operating on battery power.
- A flashing orange LED while the motor is on, indicates the battery is low.
Red battery status LED: The garage door opener’s 12V battery needs to be replaced.
- A solid red LED indicates the 12V battery will no longer hold a charge. Go to chamberlain.com to purchase a replacement battery to allow your system to operate during a power outage.
Warranty
Contact Information
STOP!
This garage door opener WILL NOT work until the safety reversing sensors are
properly installed and aligned. Visit us online
at:support.chamberlaingroup.com
CHAMBERLAIN®LIMITED WARRANTY
The Chamberlain Group, Inc.®(“Seller”) warrants to the first retail purchaser
of this product, for the residence in which this product is originally
installed, that it is free from defects in materials and/or workmanship for a
specific period of time as defined below (the “Warranty Period”). The warranty
period commences from the date of purchase.
WARRANTY PERIOD
Model| Parts| Motor| Accessories| Belt| Battery
Backup| Integrated LED| Camera
B4603TC| 5 years| Lifetime| 1 year| Lifetime| –| 5 years| –
B4613TC| 5 years| Lifetime| 1 year| Lifetime| 1 year| 5 years| –
B4643TC| 5 years| Lifetime| 1 year| Lifetime| –| 5 years| 1 year
B6713TC| 5 years| Lifetime| 1 year| Lifetime| 1 year| 5 years| –
B6753TC| 5 years| Lifetime| 1 year| Lifetime| 1 year| 5 years| 1 year
The proper operation of this product is dependent on your compliance with the
instructions regarding installation, operation, and maintenance and testing.
Failure to comply strictly with those instructions will void this limited
warranty in its entirety.
If, during the limited warranty period, this product appears to contain a
defect covered by this limited warranty, visit
chamberlain.com, before dismantling this product.
You will be advised of disassembly and shipping instructions when you call.
Then send the product or component, pre-paid and insured, as directed to our
service center for warranty repair. Please include a brief description of the
problem and a dated proof-of- purchase receipt with any product returned for
warranty repair. Products returned to Seller for warranty repair, which upon
receipt by Seller are confirmed to be defective and covered by this limited
warranty, will be repaired or replaced (at Seller’s sole option) at no cost to
you and returned pre-paid. Defective parts will be repaired or replaced with
new or factory-rebuilt parts at Seller’s sole option. [You are responsible for
any costs incurred in removing and/or reinstalling the product or any
component].
ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD SET FORTH
ABOVE FOR THE RELATED COMPONENT(S), AND NO IMPLIED WARRANTIES WILL EXIST OR
APPLY AFTER SUCH PERIOD. Some States and Provinces do not allow limitations on
how long an implied warranty lasts, so the above limitation may not apply to
you. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE CAUSED BY
IMPROPER INSTALLATION, OPERATION OR CARE (INCLUDING, BUT NOT LIMITED TO ABUSE,
MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED
REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT), LABOR CHARGES FOR REINSTALLING A
REPAIRED OR REPLACED UNIT, REPLACEMENT OF CONSUMABLE ITEMS (E.G., BATTERIES IN
REMOTE CONTROL TRANSMITTERS), OR UNITS INSTALLED FOR NON-RESIDENTIAL USE. THIS
LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH, OR RELATING TO, THE GARAGE
DOOR OR GARAGE DOOR HARDWARE, INCLUDING BUT NOT LIMITED TO THE DOOR SPRINGS,
DOOR ROLLERS, DOOR ALIGNMENT OR HINGES. THIS LIMITEDWARRANTY ALSO DOES NOT
COVER ANY PROBLEMS CAUSED BY INTERFERENCE. UNDER NO CIRCUMSTANCES SHALL SELLER
BE LIABLEFOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN
CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL
SELLER’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR
STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS
AUTHORIZED TO ASSUME FOR US ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF
THIS PRODUCT.
Some states and provinces do not allow the exclusion or limitation of
consequential, incidental or special damages, so the above limitation or
exclusion may not apply to you. This limited warranty gives you specific legal
rights, and you may also have other rights, which vary from state to state and
province to province.
Automatic Garage Door Opener Safety & Maintenance Guide
Garage Door Opener Safety–An Automatic Decision
A garage door is the largest moving object in the home. An improperly adjusted
garage door and opener can exert deadly force when the door closes – which
could lead to entrapment of children or adults and subsequent injury or death.
Proper installation, operation, maintenance, and testing of the garage door
and automatic opener are necessary to provide a safe, trouble-free system.
Careless operation or allowing children to play with or use garage door opener
controls are also dangerous situations that can lead to tragic results. A few
simple precautions can protect your family and friends from potential harm.
Please review the safety and maintenance tips in this guide carefully and keep
it for reference. Check the operation of your garage door and opener to ensure
they function in a safe and trouble-free manner. Be sure to read all Important
Safety Information found in your garage door opener’s manual as it provides
more details and safety considerations than can be supplied with this guide.
Garage Door Openers are Not Toys
Discuss garage door and opener safety with your children. Explain the danger
of being trapped under the door.
Stay away from a moving door. Keep transmitters and
remote controls out of reach of children.
Do not let children play with or use transmitters or other remote control
devices. The wall-mounted push button should be
out of reach of children, at least 5 feet from the nearest standing surface
and away from all moving parts. Mount and use the button where you can clearly
see the closing garage door. Keep the door in sight until it completely
closes when using the wall-mounted push button or transmitter.
Routine Maintenance Can Prevent Tragedies
Make monthly inspection and testing of your garage door and opener system a
part of your regular routine. Review your owner’s manual for both the door and
door opener. If you don’t have the owner’s manuals, contact the
manufacturer(s) and request a copy for your specific model(s). Look for the
opener model number on the back of the power unit.
WARNING–SPRINGS ARE UNDER HIGH TENSION. ONLY QUALIFIED INDIVIDUALS SHOULD
ADJUST THEM.
Visually check the door and installation:
- Starting with the door in the closed position, use the manual disconnect on the opener to disconnect the door.
- Look for signs of wear or damage on hinges, rollers, springs, and door panels.
- These parts may require periodic lubrication. Check the owner’s manual for suggested maintenance.
- If any signs of damage are evident, contact a trained door systems technician for assistance.
- Verify the photoeye height is no higher than 6” from the garage floor.
Test the door for proper operation:
- Open and close the door manually using handles or suitable gripping points.
- The door should move freely and without difficulty.
- The door should balance and stay partially open 3–4 feet above the floor.
- If you detect any signs of improper operation, contact a trained door systems technician for assistance.
Test the opener safety features:
- Reconnect the opener to the door using the manual disconnect and open the door.
- Place a 2×4 board flat in the path of the door (1) and try to close it (2). The door should stop when it comes in contact with the 2×4 and then reverse direction.
- Block the photoelectric sensor by waving an object in front of the sensor and attempt to close the door. The door should not close unless the wall-mounted push button is manually held during operation.
- If the opener does not perform as described, contact a trained door systems technician for assistance.
Repair Parts
Rail Assembly Parts
Description | Part Number |
---|---|
1 | Belt |
2 | Pulley |
3 | Master link |
4 | Rail |
5 | Trolley assembly: threaded shaft (1), clevis pin (1), and ring (1) |
041C5141-2
6| “U” bracket| 041D0598-1
7| D-shape threaded shaft| 041A6689
8| Spring trolley nut| 041B4103
Not shown
| Wear pads| 041A7276
| Hardware bag| 041A7920-2
Installation Parts
Description | Part Number |
---|---|
1 | Curved door arm |
2 | Door bracket with clevis pin and fastener |
3 | Emergency release rope and handle |
4 | Header bracket with clevis pin and fastener |
5 | Remote control visor clip |
6 | Safety sensor bracket |
7 | Safety sensor kit: receiving and sending sensors with 2-conductor wire |
041-0136
8| Straight door arm| 4178B0034B
9| White and red/white wire| 041B4494-1
10| 3V CR2032 lithium battery| K010A0020
Not shown
| Installation Manual| 114-5548-000
Garage Door Opener Parts – Model B4603TC
No | Description | Part Number |
---|---|---|
1 | Sprocket and sprocket cover | 041C1751 |
2 | End panel | 041-0198-000 |
3 | Cover and light pod | 041-0203-000 |
4 | Control door panel | 041-0204-000 |
5 | Motor with travel module | 041-0236-000 |
6 | Logic board end panel | 041-0197-000 |
7 | Logic board | 050DCTBFMC |
8 | Travel Module | 041 D8071-4 |
9 | Transformer | 041D0277-1 |
10 | Line cord | 04184245-1 |
11 | Terminal block | 041A3150 |
Not shown | ||
Badge | 041-0206-000 | |
Wire harness | 041-0181-000 |
Garage Door Opener Parts – Model B4613TC
No | Description | Part Number |
---|---|---|
1 | Sprocket and sprocket cover | 041C1751 |
2 | End panel | 041-0199-000 |
3 | Cover and light pod | 041-0203-000 |
4 | Transformer | 041D0277-1 |
5 | Control door panel | 041-0204-000 |
6 | Motor with travel module | 041-0236-000 |
7 | Logic board end panel | 041-0197-000 |
8 | Logic board | 050DCTBFMC |
9 | Travel module | 041D8071-4 |
10 | Line cord | 041B4245-1 |
11 | Terminal block_ | 041A3150 |
Not shown | ||
Badge | 041-0206-000 | |
Wire harness | 041-0181-000 |
Garage Door Opener Parts – Model B4643TC
No | Description | Part Number |
---|---|---|
1 | Sprocket and sprocket cover | 041C1751 |
2 | End panel | 041-0198-000 |
3 | Cover and light pod | 041-0201-000 |
4 | Transformer | 041D0277-2 |
5 | Control door panel | 041-0204-000 |
6 | Motor with travel module | 041-0236-000 |
7 | Logic board end panel | 041-0197-000 |
8 | Logic board | 050DCTBFMC |
9 | Travel module | 041D8071-4 |
10 | Line cord | 04184245-1 |
11 | Terminal block | 041A3150 |
12 | Camera | 041-0347-000 |
Not shown | ||
Badge | 041-0205-000 | |
Wire harness | 041-0181-000 | |
Camera wire harness | 041-0349-000 |
Garage Door Opener Parts – Models B6713TC, and B6753TC
Description | Part Number |
---|---|
1. Sprocket and sprocket cover | 041C1751 |
2. End panel | 041-0198-000 |
3. Model 86713TC Cover and light pod
Model B6753TC Cover and light pod| 041-0202-000
041-0200-000
4. Transformer| 041D0277-1
5. Control door panel| 041-0204-000
6. Motor with travel module| 041-0236.000
7. Logic board end panel| 041-0197-000
8. Logic board| 050DCTBFMC
9. Travel module| 041D8071-4
10. Line cord| 041B4245-1
11. Terminal block| 041A3150
12. Model B6753TC Camera| 041-0347-000
Not shown|
Badge| 041-0205-000
Wire harness| 041-0180-000
Camera wire harness| 041-0349-000
© 2022, The Chamberlain Group LLC
All Rights Reserved
Wi-Fi® is a registered trademark of Wi-Fi Alliance
Home Link® is a registered trademark of Gentex Corporation
The Chamberlain Group LLC
300 Windsor Drive
Oak Brook, IL 60523
114-5823-000
www.chamberlain.com
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