WAVLINK UTD41 Pro Thunderbolt 4 Quad Display Docking Station User Guide

WAVLINK UTD41 Pro Thunderbolt 4 Quad Display Docking Station

QUICK START GUIDE
Thunderbolt'” 4 Quad Display Docking Station

https://www.wavlink.com/en_us/ThunderDock-Quattuor-Pro

Scan the QR code or load the link for Quick Start Guide and Driver downloading
WAVLINK (@WavlinkOfficial)
WAVLINK SUPPORT (@WavlinkTechSupport)

ThunderDock Quattuor Pro

Safety Instructions

• Always read 1he safety instructions carefully.
• Keep 1tiis Quick S1art Guide for future reference.
• Keep 1tiis equipment my from humidity.
• If any of the following situation arises, get the equipment checked by a service technician:
• The equipment has been exposed to moisture.
• The equipment has been dropped and damaged.
• The equipment has obvious sign of breakage.
• The equipment has 11ot been working well or you cannot get it work according to quick start guide.

Copyright Statement
No part of this publication may be reproduced in any form by any means without the prior written permission.
Other trademarks or brand 11ames mentioned herein are trademarks or registered trademarks of their respective companies.

Disclaimer
Information in this document is subject to change without notice. The manufacturer does not make any representations or warranties (implied or otherwise) regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any commercial damage, including but not limited to special, incidental, consequential, or other damage.

WEEE Directive & Product Disposal 

At the end of its serviceable life, this product should not be treated as household or general waste. It should be handed over to the applicable collection point for the recycling of electrical and electronic equipment, or returned to the supplier for disposal.

Overview

Front View

Rear View

Introduction

The Thunderbolt™ 4 Dock shows an advanced, efficient, and versatile solution that supports data end video transfer at speeds of up to 40Gbps. Its multiple ports enable you to easily connect your devices, such as Thunderbolt™ compatible devices and other USB devices. It also provides charging for your USB-C laptops at a maximum output of 98W and allows your monitor to output
single-channel 8K@30Hz or quad-channel 4K@60Hz video.

Features

• Two video stream support dual 4K@60Hz display. One video stream can only choose one. Three TBT 4 downstream ports support single 8K@30Hz, and dual 4K@60Hz display. Two video stream combined with any two downstream TBT4 ports can work for four 4K@60Hz video output.
•  One RJ45 port supports 2.5G Ethernet, and backward compatible with 1000/100/1 0Mbps network.
•  Two USB-A ports data transfer speed up to 1 0Gbps. Two USB-A  ports data transfer speed up to 5Gbps.
• One integrated SD V4.0 Card Reader with SD slot supports UHS-II theoretical bus speed up to 312MB/s, and is also backward compatible with SDXC, SDHC, and standard SD cards.
• One 3.5mm Audio/Mic interface supports CTIA/OTMP headphones and MIC.
• One Kensington lock prevents theft of the device.

System Requirement

• PC with Thunderbolt TM 4 Windows* 10/11
• Mac with Thunderbolt TN 3 Mac OS … 11 or later

In the Box

• 1x Thunderbolt™ 4 Quad Display Docking Station
• 1x 0.8M Thunderbolt™ 4 Cable
• 1x Cable Holder
• 1 x 200W Power Adapter
• 1x Quick Start Guide

Cable Holder Connection

The cable holder is designed to tighten the Thunderbolt™ 4 cable for the upstream Thunderbolt™ 4 port. If you are worried that the ThunderboltT,., 4 cable might loosen, please follow the following steps to install the cable holder to the dock.

1. Insert the cable into the cable holder according to the arrow direction.

2.  Align the bolt with the fixing hole, then please connect it to the upstream Thunderbolt™ 4 port.

3.  Fasten the bolt and fix the connectivity between the cable and the dock. Tighten the screw clockwise when you are assembling it. Please loosen the screw counterclockwise if you need to disassemble it.

Note:
The Thunderbolt™ 4 (host) port provides maximum 98W power charging for your laptop.
The Cable Holder just is only used for fixing the cable to prevent accidental touch and loosening. After assembling it, please do not pull it hard to avoid damage to the interface. Please follow the above instructions if you need to disassemble it.

Driver Installation

Before using this docking station, please enter the www.wavlink.com/en_us /ThunderDock-Quattuor-Pro or visit www.wavlink.com and click SUPPORT>Driver to find and download the corresponding driver for this docking station and install it as the following steps:
Displaylink Driver
For Windows

1.  Locate the downloaded folder and double-click the driver file you just downloaded.
2.  If there is no Displaylink Driver in your Windows computer, click lntall and follow the guide to install the Driver; If your Windows host has ever installed the Driver, open the file and then click Upgrade.
3.  Please wait patiently for the complete of the installation. After finishing installation, click Finish.

For Mac

1. Double-click the driver file you just downloaded, navigate to the Install DisplayLink Manager window, click Continue.

2. Click Continua to the next window, then click Agree.

3. Click Install and choose Use Password … , then enter the screen password and click Install Software.

4. Please wait patiently for the installation to complete, then click Close.

5.  If you have enabled notifications from Displaylink Manager, it will remind you to allow screen recording when it detects that this permission is missing.

6. If you didn’t get the notification from Displaylink Manager, please click Go in the function bar at the top left of screen, then select Appllcatlons and click Dlsplayllnk Manager.

7.  Click the Displaylink Graphics icon in the function bar at the top right of the screen, and the notification will also appear in the Displaylink Manager window. A warning is found here, you should allow the screen recording permission for Displaylink Manager.

8. Click the Apple icon->System Preferences, then double click Security & Privacy. 

9. Enable Screen Recording to allow the Displaylink Manager application to capture pixels and send them to your USB peripheral:

10.  Select Screen Recording in Privacy tab.

11.  Click the icon at the bottom left of the window to unlock.

12. When the small window pops up, choose a password or use your fingerprint to unlock.

13.  lf you use password to unlock, and click Use Password, then enter your password and choose Unlock.

14.  If you use fingerprint to unlock, it will jump directly to the next step.

15.  Check the Displaylink Manager in the right list.

16.  Click Quit & Reopen to restart the driver, then you can click the Displaylink Graphics icon in the function bar at the top right of the screen to ensure whether the warning has been lifted and whether the driver can work properly.
    Note: Please keep Displaylink Manager running in programs list of Mac OS so that the HDMI and DP port of the Dock can display property .

RealTek Network Driver Installation

For Windows

1. Locate the downloaded folder and unzip the file to the desktop, please select Yes if your computer asks your permission, then double-click the Driver icon on the desktop.
2. Click Next to continue the installation process.
3.  Select Install to begin the installation. If you want to review or change any of your installation settings, click Back or Cancel to exit the wizard.
4.  After the Driver is successfully installed, select Finish to exit the wizard.

For Mac OS

1. Locate the downloaded folder and double dick the icon on the desktop.

2. Double-click the icon to open the file.  

3. Navigate to the wizard window, and click Continue to the next step.

4. Read the Important Information carefully and click Save, then dick Continue.

5.  Click Install to person a standard installation of this Network Adapter.

6.  Select Use Password or use Touch ID to allow the software installation.

7.  Select Install Software after entering the screen password.

8. Please wait patiently for the installation to complete, then click Restart.

9. Please restart your Mac.

Monitor Connection

1. Power on Your Dock
2. Plug one end of the induded Power Adapter into this Thunderbolt™ 4 Dock’s DC IN 20V port and the other end into the power outlet.
3. Press the Power Switch, then the Dock will automatically turns on after powering on.

Connecting to the Host
Connect the Thunderbolt™ 4 upstream port via the provided Thunderbolt™ 4 cable to your laptop, this Thundercolt™ 4 cable will charge your laptop at the maximum charging of 98W. Then press the Power Switch to turn on the power of the Dock, the Power Indicator Light is green to indicate that the host is successfully connected, and the power indicator is red to indicate that the host is not connected.

Connecting Monitor to the Dock
This Thunderbolt™ 4 dock can connect up to 4 displays.
Note:
Those Three Thunderbolt ™ 4 downstream ports can just expand up to 2 monitors. *In Video Stream A and Video Stream B, DisplayPort and HDMI port cannot be used simultaneously, thus, you can only use one port in each video stream group. For MAC using Apple M1 chip, three Thunderbolt 4 downstream ports will have only one video output, but the HDMI/DP will work properly.

Display Settings

Before configuring the settings, please make sure this docking station has been connected to your laptop and monitors correctly.
For Windows

1. Right-click->Display settings.

2.  In “Display”, you can enjoy different operations of duplicating, extending and rotating on your monitors. 

For Mac OS X12 or Balow

1. Click Apple icon->About This Mac.
2.  Click Displays->Displays Preferences.
3.   Select Display” from the list, then you can enjoy different operations of mirroring, expanding and rotating on your monitors. 
4.  Or click “Gather Windows ” to gather all connected displays and make separate settings. 

For Mac OS X13

1. Click Apple icon-> About This Mac
2. Click “More Info
3. Select “Displays” from the list, then you can enjoy different operations of mirroring, expanding and rotating on your monitors.

FAQ

1. Q1: Why is this Thunderbolt 4 dock not working properly on my Thunderbolt 3 Windows computer?
   A1: Thunderbolt 4 technology is a relatively new innovation, it
   may have some issues about zoomability if TBT 4 devices were used in Thunderbolt 3 hosts. It is recommended to use the recommended configuration simultaneously while using this TBT 4 Dock, and it
   will work properly in common MFDP hosts, but only one of the Thunderbolt downstream ports will have video output.

2. Q2: Why can’t the Thunderbolt downstream ports of this Dock reach SK resolution when the TBT 4 Dock works with my computer?
   A2: This TBT4 Dock can reach up to SK resolution, and the resolution and refresh rate of the Dock’s Thunderbolt downstream ports depends on the graphics card capability of your computer.

3. Q3: Why does the Thunderbolt downstream ports just support one video output when the TBT 4 Dock works with my computer?
   A3: That’s because every computer has different hardware and software design. For example, some computers such as TBT 3 computers, M1 Apple MAC, and MFDP computers, their Thunderbolt interfaces only support one video stream output.

4. Q4: Why does my dock get hot when I use it?
   A4: This is what it’s supposed to be like when the dock is working, and we suggest that you put the dock in a relatively open area for
   a better heat dissipation.

5. Q5: Why is there no display after I connect the dock to the USB.C port of my laptop?
   AS: You should make sure that your computer supports Thunderbolt 3/4 technology, and that the configuration of your computer such as the Driver, BIOS has been the latest version.

6. Q6: What should I do if the dock cannot deliver power to my host laptop?
   A6: Please make sure that your laptop supports USB-C power delivery.

7. Q7: Why can’t I extend my display monitors?
   A7: Please make sure your dock has been recognized in “task management” and make sure you have installed the latest drivers.

Thank you for purchasing WAVLINK product!

Official website : www.wavlink.com
Technical support : sLipporl@wavlink.com

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