SAMSUNG S95D Series 4K OLED TV User Guide
- September 5, 2024
- Samsung
Table of Contents
- S95D Series 4K OLED TV
- Product Information
- Specifications:
- Before Reading This Simple User Guide:
- Important Safety Instructions:
- Power:
- Installation:
- Safety Precaution:
- Preventing the TV from falling:
- Q: Can I mount the TV on any type of wall?
- Q: How do I access the embedded User guide?
- Q: What should I do if I encounter issues with my Samsung
S95D Series 4K OLED TV
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Product Information
Specifications:
- Model: Samsung TV
- Country/Region: Hong Kong, Macau
- Service Centre Contact: 3698 4698 / 0800 333
- Website:
- Chinese Support: www.samsung.com/hk/support
- English Support: www.samsung.com/hk_en/support
Product Usage Instructions
Before Reading This Simple User Guide:
This TV comes with a Simple User Guide and an embedded User
guide accessible through your TV settings. You can also download
manuals from the Samsung website.
Important Safety Instructions:
Read the Safety Instructions before using the TV. Note the
symbols on the product for safety information. Do not open the TV
as it may pose a risk of electric shock.
Power:
Ensure the TV is connected to a reliable power source and refer
to the instructions for proper power supply.
Installation:
If mounting the TV on a wall, follow the manufacturer’s
instructions carefully to prevent accidents. Do not install the
wall mount kit while the TV is on to avoid electric shock.
Mounting the TV on a wall:
Properly mount the TV on a wall following the manufacturer’s
instructions to prevent accidents and injuries. Refer to the
Unpacking and Installation Guide for details.
Providing proper ventilation for your TV:
Ensure the TV has proper ventilation to prevent overheating and
maintain optimal performance.
Safety Precaution:
Avoid pulling, pushing, or climbing on the TV as it may cause
instability and lead to accidents. Do not hang on or destabilize
the TV. Follow safety precautions included with the TV and consider
using an anti-fall device for added stability.
Preventing the TV from falling:
For added safety, consider purchasing and installing an
anti-fall device to prevent the TV from tipping over and causing
injuries or damage.
Frequently Asked Questions (FAQ):
Q: Can I mount the TV on any type of wall?
A: No, it is important to follow the manufacturer’s instructions
for wall mounting to ensure safety and prevent accidents.
Q: How do I access the embedded User guide?
A: You can access the embedded User guide through your TV
settings by navigating to Settings > Support > Open User
guide.
Q: What should I do if I encounter issues with my Samsung
TV?
A: Contact the Samsung Service Centre for assistance with any
problems or questions regarding your Samsung TV.
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ENG
Simple User Guide
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com
Model
Serial No.
The figures and illustrations in this Simple User Guide are provided for reference only and may differ from the actual product appearance. The product design and specifications may change without notice.
Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the Samsung service centre.
Country/Region HONG KONG MACAU
Samsung Service Centre 3698 4698 0800 333
Website www.samsung.com/hk/support (Chinese) www.samsung.com/hk_en/support (English) www.samsung.com/hk/support (Chinese) www.samsung.com/hk_en/support (English)
© 2024 Samsung Electronics Co., Ltd. All rights reserved.
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Before Reading This Simple User Guide
This TV comes with this Simple User Guide and an embedded User guide ( > (left
directional button) > Settings > Support > Open User guide). On the website
(www.samsung.com), you can download the manuals and see its contents on your
PC or mobile device.
Warning! Important Safety Instructions
Please read the Safety Instructions before using your TV. Refer to the table
below for an explanation of symbols which may be on your Samsung product.
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED
PERSONNEL.
This symbol indicates that high voltage is present inside. It is dangerous to
make any kind of contact with any internal part of this product.
This symbol indicates that this product has included important literature
concerning operation and maintenance.
Class II product: This symbol indicates that a safety connection to electrical
earth (ground) is not required. If this symbol is not present on a product
with a mains lead, the product MUST have a reliable connection to protective
earth (ground).
AC voltage: Rated voltage marked with this symbol is AC voltage.
DC voltage: Rated voltage marked with this symbol is DC voltage.
Caution. Consult instructions for use: This symbol instructs the user to
consult the Simple User Guide for further safety related information.
Power
· Do not overload wall outlets, extension cords, or adapters beyond their
voltage and capacity. It may cause fire or electric shock. Refer to the power
specifications section of the manual or the power supply label on the product
for voltage and amperage information.
· Power-supply cords should be placed so that they are not likely to be walked
on or pinched by items placed upon or against them. Pay particular attention
to cords at the plug end, at wall outlets, and at the point where they exit
from the appliance.
· Never insert anything metallic into the open parts of this apparatus. This
may cause electric shock.
· To avoid electric shock, nevertouch the inside of this apparatus. Only a
qualified technician should open this apparatus.
· Be sure to plug in the power cord until it is firmly seated. When unplugging
the power cord from a wall outlet, always pull on the power cord’s plug. Never
unplug it by pulling on the power cord. Do not touch the power cord with wet
hands.
· If this apparatus does not operate normally – in particular, if there are
any unusual sounds or smells coming from it unplug it immediately and contact
an authorised dealer or Samsung service centre.
· To protect this apparatus from a lightning storm, orto leave it unattended
and unused for a long time, be sure to unplug it from the wall outlet and
disconnect the antenna or cable system. Accumulated dust can cause an
electric shock, an electric leakage, or a fire by causing the power cord to
generate sparks and heat or by causing the insulation to deteriorate.
· Use only a properly grounded plug and wall outlet. An improper ground may
cause electric shock or equipment damage. (Class l Equipment only.)
· To turn off this apparatus completely, disconnect it from the wall outlet.
To ensure you can unplug this apparatus quickly if necessary, make sure that
the wall outlet and power plug are readily accessible.
Installation
· Do not place this apparatus near or over a radiator or heat register, or
where it is exposed to direct sunlight.
· Do not place vessels (vases etc.) containing water on this apparatus, as
this can result in a fire or electric shock.
· Do not expose this apparatus to rain or moisture. · Be sure to contact an
authorised Samsung service centre
for information if you intend to install your TV in a location with heavy
dust, high or low temperatures, high humidity, chemical substances, or where
it will operate 24 hours a day such as in an airport, a train station, etc.
Failure to do so may lead to serious damage to your TV. · Do not expose this
apparatus to dripping or splashing.
Mounting the TV on a wall
If you mount this TV on a wall, follow the instructions exactly as set out by
the manufacturer. If it is not correctly mounted, the TV may slide or fall and
cause serious injury to a child or adult and serious damage to the TV.
· To orderthe Samsung wall mount kit, contact Samsung service centre.
· Samsung Electronics is not responsible for any damage to the product or
injury to yourself or others if you choose to install the wall mount on your
own.
· Samsung is not liable for product damage or personal injury when a non-VESA
or non-specified wall mount is used or when the consumer fails to follow the
product installation instructions.
· You can install yourwall mount on a solid wall perpendicular to the floor.
Before attaching the wall mount to surfaces other than plaster board, contact
your nearest dealer for additional information. If you install the TV on a
ceiling or slanted wall, it may fall and result in severe personal injury.
· When installing a wall mount kit, we recommend you fasten all four VESA
screws.
· If you want to install a wall mount kit that attaches to the wall using two
top screws only, be sure to use a Samsung wall mount kit that supports this
type of installation. (You may not be able to purchase this type of wall mount
kit, depending on the geographical area.)
· Do not mount the TV at more than a15 degree tilt. · Standard dimensions
forwall mount kits are shown in the
table on the Unpacking and Installation Guide.
Do not install your wall mount kit while your TV is turned on. This may result
in personal injury from electric shock.
· Do not use screws that are longerthan the standard dimension or do not
comply with the VESA standard screw specifications. Screws that are too long
may cause damage to the inside of the TV set.
· Forwall mounts that do not complywith the VESA standard screw
specifications, the length of the screws may differ depending on the wall
mount specifications.
· Do not fasten the screws too firmly. This may damage the product or cause
the product to fall, leading to personal injury. Samsung is not liable for
these kinds of accidents.
· Always have two people mount the TV onto a wall. For 82 inch or larger
models, have four people mount the TV onto a wall.
Providing proper ventilation for your TV
When you install your TV and One Connect Box, maintain a distance of at least
10 cm between the TV and One Connect Box with other objects (walls, cabinet
sides, etc.) to ensure proper ventilation. Failing to maintain proper
ventilation may result in a fire or a problem with the product caused by an
increase in its internal temperature. *: One Connect Box Supported Model Only
· When you install your TVwith a stand or a wall mount,
we strongly recommend you use parts provided by Samsung Electronics only.
Using parts provided by another manufacturer may cause difficulties with the
product or result in injury caused by the product falling. Other Cautions ·
The actual appearance of the TV may differfrom the images in this manual,
depending on the model. · Be careful when you touch the TV. Some parts can be
warm or hot.
Safety Precaution
Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In
particular, do not hang on or destabilise the TV. This action may cause the TV
to tip over, causing serious injuries or death. Follow all safety precautions
provided in the Safety Flyer included with your TV. For added stability and
safety, you can purchase and install the anti-fall device, referring to
“Preventing the TV from falling”.
WARNING: Never place a television set in an unstable location. The television
set may fall, causing serious personal injury or death. Many injuries can be
avoided by taking simple precautions such as:
· Always use cabinets or stands or mounting methods recommended by Samsung.
· Always use furniture that can safely support the television set. · Always
ensure the television set is not overhanging the edge
of the supporting furniture. · Always educate about the dangers of climbing on
furniture to
reach the television set or its controls. · Always route cords and cables
connected to yourtelevision so
they cannot be tripped over, pulled or grabbed. · Never place a television set
in an unstable location. · Never place the television set on tall furniture
(for example,
cupboards or bookcases) without anchoring both the furniture and the
television set to a suitable support. · Neverplace the television set on cloth
orothermaterials that may be located between the television set and supporting
furniture. · Never place items that might tempt to climb, such as toys and
remote controls, on the top of the television or furniture on which the
television is placed. If the existing television set is going to be retained
and relocated, the same considerations as above should be applied. · When you
have to relocate or lift the TV for replacement or cleaning, be sure not to
pull out the stand.
Preventing the TV from falling
: Wall-anchor (not supplied) 1. Using the appropriate screws, firmly fasten a
set of brackets
to the wall. Confirm that the screws are firmly attached to the wall. You
may need additional material such as wall anchors
depending on the type of wall. 2. Using the appropriately sized screws, firmly
fasten a set of
brackets to the TV. Forthe screw specifications, referto the standard screw
part in the table on the Unpacking and Installation Guide. 3. Connect the
brackets fixed to the TV and the brackets fixed
to the wall with a durable, heavy-duty string, and then tie the string
tightly. Install the TV nearthe wall so that it does not fall
backwards. Connect the string so that the brackets fixed to the wall
are at the same height as or lower than the brackets fixed to the TV.
Precautions when installing the TV with a stand
(The Frame Series only) When you install the TV with a stand, avoid placing
the stand on the back part of the table surface. Failure to do so may cause
the motion sensor at the bottom of the TV not to work properly.
Operation
· This apparatus uses batteries. In your community, there might be
environmental regulations that require you to dispose of these batteries
properly. Please contact your local authorities for disposal or recycling
information.
· Store the accessories (remote control, batteries, or etc) in a location
safely out of the reach.
· Do not drop or strike the product. If the product is damaged, disconnect the
power cord and contact a Samsung service centre.
· Do not dispose of remote control or batteries in a fire. · Do not short-
circuit, disassemble, or overheat the batteries. · CAUTION: There is danger of
an explosion if you replace the
batteries used in the remote with the wrong type of battery. Replace only with
the same or equivalent type. · WARNING – TO PREVENT THE SPREAD OF FIRE, KEEP
CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.
Caring for the TV
· To clean this apparatus, unplug the power cord from the wall outlet and wipe
the product with a soft, dry cloth. Do not use any chemicals such as wax,
benzene, alcohol, thinners, insecticide, aerial fresheners, lubricants, or
detergents. These chemicals can damage the appearance of the TV or erase the
printing on the product.
· The exterior and screen of the TV can get scratched during cleaning. Be sure
to wipe the exterior and screen carefully using a soft cloth to prevent
scratches.
· Do not spraywater or any liquid directly onto the TV. Any liquid that goes
into the product may cause a failure, fire, or electric shock.
01 What’s in the Box?
Make sure the following items are included with your TV. If any items are
missing, contact your dealer.
· Simple User Guide · Warranty Card / Regulatory Guide (Not available in some
locations) · Antenna adapter · Samsung Smart Remote · Remote Control &
Batteries · TV Power Cord · Wall Mount Adapter x 2 · One Connect Box ·
One Connect Box Power Cord · One Connect Cable x 2 · One Connect cable
holder (forwall mount) · One Connect Box · One Connect Box Power Cord ·
One Connect Cable · Web Camera / Lens Cover / Pogo Gender (QN95D Series
only)
: Some of the items specified above may not be included in the package, depending on the model or geographical area. : QN8D, QN9D, S95D Series ***: The Frame Series · The items’ colours and shapes mayvary depending on the
models. · Cables not included can be purchased separately. · Check for any
accessories hidden behind or in the packing
materials when opening the box. [ Note: Insert the powercord securely to
prevent loosening
from the TV.
Warning: Screens can be damaged from direct pressure when handled incorrectly.
We recommend lifting the TV at the edges, as shown. For more information about
handling, refer to the Unpacking and Installation Guide came with this
product.
Using the One Connect cable holder
(QN8D, QN9D, S95D Series only) You can use the One Connect cable holder to
tidy up the cables while installing the wall mount.
02 Connecting the TV to the One Connect Box
(One Connect Box Supported Model only)
For more information about how to connect via the One Connect Box, refer to
Unpacking and Installation Guide.
· Do not use the One Connect Box in the upsidedown or upright position.
· Take care not to subject the cable to any of the actions below. The One
Connect Cable contains a power circuit.
Bending Twisting
Electric Pulling Pressing on
shock
CLASS 1 LASER PRODUCT (The Frame Series only) · Caution – Invisible laser
radiation when open. Do not stare
into beam. Do not bend the One Connect Cable excessively. Do not
cut the cable. Do not place heavy objects on the cable. Do not disassemble
either of the cable connectors. · Caution – Use of controls, adjustments,
orthe performance of procedures other than those specified herein may result
in hazardous radiation exposure.
Do Not Touch This Screen!
03 Initial Setup
When you turn on your TV for the first time, it immediately starts the Initial
Setup. Follow the instructions displayed on the screen and configure the TV’s
basic settings to suit your viewing environment. · You will need a Samsung
Account to access our network-
based smart services. If you choose not to log in, you will only get a
connection to terrestrial TV (applicable to devices with tuners only) and
external devices, e.g. via HDMI. · When installing the 43LS03D model as a wall
mount, it can be installed vertically and used. Some features may not
support portrait mode orfull
screen. The initial setup is optimised for landscape mode.
Connecting the antenna adapter
Connect the provided antenna adapter to an antenna terminal on the wall, and
then connect the antenna cable, which is connected to ANT on the TV, to the
antenna adapter. The connected antenna adapter prevents overload that may
occur due to potential difference between the antenna terminal on the wall and
the antenna cable, consequently being able to prevent product damage or fire.
· Be sure to use the provided antenna adapter. · The method for connecting the
antenna adapter and the
markings on the antenna terminals may differ depending on the model and
geographical region. · If you use the antenna adapterwhere antenna signals are
weak, the screen may become blurry.
Using the TV Controller
You can turn on the TV with the TV Controller button at the bottom of the TV,
and then use the Control menu. The Control menu appears when the TV Controller
button is pressed while the TV is On. · The position and shape of the buttons
at the bottom of the TV
may differ depending on the model. · The screen may dim if the protective film
on the SAMSUNG
logo or the bottom of the TV is not detached. If protective film is attached,
remove the film.
Control menu TV Controller button / Remote control sensor / Microphone switch / Motion Sensor TV Controller button / Remote control sensor Microphone switch · In Art mode, the Remote control sensor at the bottom of the TV remains off. *: The Frame Series only
How to turn on and off the Microphone
Type A
Type B
Type C
Type D
*: One Connect Box Supported Model Only The image on your TV may differfrom the image above
depending on the model and geographical area.
: On/Off Switch You can turn on or off the microphone by using the switch at
the bottom or rear bottom of the TV. If microphone is turned off, All voice
and sound features using microphone are not available. · This function is
supported only in QN8D/QN9D/Q7D/
Q8D/QN8D/QN9D/S8D/S9D/The Frame Series. · The position and shape of the
microphone switch may differ
depending on the model. · During analysis using data from the microphone, the
data is
not saved.
Connecting the camera to the product
(QN95D Series only)
When you connect a camera, you can use video calls, home workouts, and other
new features with the camera.
Resolution Automatic lighting correction Viewing angle
1920 x 1080, 30 fps (FHD) YES 85 °
04 Troubleshooting and Maintenance
Troubleshooting
For more information, refer to “Troubleshooting” in the User guide.
(left directional button) > Settings > Support > Open User guide > Troubleshooting If none of the troubleshooting tips apply, please visit “www. samsung.com” and click Support or contact the Samsung service centre. · This panel is made up of sub pixels which require
sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product. · To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto update functions on the TV’s menu ( > (left directional button) > Settings > Support > Software Update > Update Now or Auto update).
The TV won’t turn on.
· Make sure that the power cord is securely plugged into the product and the
wall outlet.
· Make sure that the wall outlet is working and the remote control sensor at
the bottom of the TV is lit and glowing a solid red.
· Try pressing the TV Controller button at the bottom of the TV to make sure
that the problem is not with the remote control. If the TV turns on, refer to
“The remote control does not work”.
The remote control does not work.
· Check if the remote control sensor at the bottom of the TV blinks when you
press the button on the remote control. DU7 Series (except for DU77**
model): If it does not blink, replace the remote control’s batteries. Make
sure that the batteries are installed with their poles (+/) in the correct
direction. Alkaline batteries are recommended for longer battery life. Other
models: When the remote’s battery is discharged, charge the battery using the
USB charging port (C-type), or turn over the remote to expose the solar cell
to light.
· Try pointing the remote directly at the TV from1.5-1.8 m away. · If your TV
came with a Samsung Smart Remote (Bluetooth
Remote), make sure to pair the remote to the TV. To pair a Samsung Smart
Remote, press the and buttons together for 3 seconds.
Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically. This feature
measures the light in your room and optimises the brightness of the TV
automatically to reduce power consumption. If you want to turn this off, go to
(left directional button) > Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimisation. · The eco sensor is located at the bottom of the TV. Do not
block the sensor with any object. This can decrease picture brightness.
05 Specifications and Other Information
Specifications
Display Resolution QN8D/QN9D Series: 7680 x 4320 Other models: 3840 x 2160
Sound (Output) Q70D Series: 20 W Q6*D/QE1D/DU7/DU8 Series: 20 W QN8D, QN95D,
S95D Series: 70 W QN9D Series: 90 W Q80D, QN85D, S90D Series: 40 W QN90D
(43″) Series: 20 W QN90D (50″) Series: 40 W QN87D, QN90D (55″-98″) Series: 60
W LS03D (43″-50″) Series: 20 W LS03D (55″-85″) Series: 40 W
Operating Temperature 10 °C to 40 °C (50 °F to 104 °F) Operating Humidity 10 %
to 80 %, non-condensing Storage Temperature -20 °C to 45 °C (-4 °F to 113 °F)
Storage Humidity 5 % to 95 %, non-condensing
· An administration fee may be charged in the following situations: (a) An
engineer is called out at your request, but it is found that the product has
no defect (i.e., where the user guide has not been read). (b) You bring the
unit to the Samsung service centre, but it is found that the product has no
defect (i.e., where the user guide has not been read).
· You will be informed of the administration fee amount before a technician
visits.
Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby mode, it
continues to draw a small amount of power. To decrease power consumption,
unplug the power cord when you don’t intend to use the TV for a long time.
Notes · This device is a Class B digital apparatus. · For information about
the power supply, and more
information about power consumption, refer to the information on the label
attached to the product. On most models, the label is attached to the back
of
the TV. (On some models, the label is inside the cover terminal.) On One
Connect Box models, the label is attached to the bottom of the One Connect
Box. · The images and specifications of the Unpacking and Installation Guide
may differ from the actual product. · The screen size on the energy label and
package may have the tolerance within ±1 cm. · To connect a LAN cable, use a
CAT 7 (STP type) cable forthe connection. (100/10 Mbps) Shielded Twisted
Pair
HKG
Samsung www.samsung.com
SAMSUNG WORLD WIDE Samsung Samsung
/ HONG KONG MACAU
Samsung 3698 4698 0800 333
www.samsung.com/hk/support (Chinese) www.samsung.com/hk_en/support (English) www.samsung.com/hk/support (Chinese) www.samsung.com/hk_en/support (English)
www.samsung.com PC
Samsung
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AC AC
DC DC
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· Samsung Samsung
· Samsung Electronics
· VESA Samsung
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· 15 · Unpacking and
Installation Guide
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- One Connect One Connect 10 : One Connect ·
Samsung Electronics · ·
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· Samsung · · · ·
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Unpacking and
Installation Guide 3.
The Frame
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© 2024 Samsung Electronics Co., Ltd.
01
One Connect
QN8D, QN9D, S95D One Connect
· · / · · (Samsung Smart Remote) · · · x 2 · One Connect · One Connect · One Connect x 2 · One Connect · One Connect · One Connect · ***One Connect · / / QN95D
- QN8D, QN9**D, S95D ***The Frame · · ·
[
Unpacking and Installation Guide
02 One Connect
One Connect
One Connect Unpacking and Installation Guide
· One Connect
· One Connect
1 The Frame
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One Connect
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03
· Samsung
() ( HDMI) · 43LS03D
ANT · ·
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· · SAMSUNG
/ / / Motion Sensor / · * The Frame
A
B
C
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- One Connect
/ · QN8D/QN9D/Q7D/Q8D/QN8D/QN9D/
S8D/S9D/The Frame · ·
QN95D
1920 x 108030 fps (FHD) 85 °
04
“www.samsung. com” Samsung ·
· > > > > >
· ·
·
· DU7 DU77** +/ USB (C-type)
· 1.5-1.8
· (Samsung Smart Remote) () (Samsung Smart Remote) 3
Eco
Eco > > > > > > · Eco
05
QN8D/QN9D 7680 x 4320 3840 x 2160
Q70D 20 W Q6*D/QE1D/DU7/DU8 20 W QN8D, QN95D, S95D 70 W QN9D 90 W Q80D,
QN85D, S90D 40 W QN90D (43″) 20 W QN90D (50″) 40 W QN87D, QN90D (55″-98″) 60 W
LS03D (43″-50″) 20 W LS03D (55″-85″) 40 W
10 °C 40 °C50 °F 104 °F 10 % 80 % -20 °C 45 °C-4 °F 113 °F 5 % 95 %
· B ·
One Connect One
Connect · Unpacking and Installation Guide
· ±1
· LAN CAT 7STP
(100/10 Mbps) · (a) (b) Samsung ·
References
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
- Product Help & Support | Samsung Hong Kong
- 產品支援 | 三星電子 香港
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