Timex Corporation TWG013500F5 Tracker Smart Watch Instruction Guide

: June 4, 2024
: Timex Corporation

Timex

Timex Corporation TWG013500F5 Tracker Smart Watch

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TIMEX® iQ+™ MOVE FEATURES

Your Timex® IQ+™ Move timepiece is the best of both worlds. It gives you the beauty of a classic analog watch, and the ability to track multiple metrics vital to your fitness and health, including steps, distance, calories and sleep.

Classic Analog Design
Bluetooth® Low Energy (BLE) connection with smartphone app (iOS and Android OS)
Activity tracking can be displayed on watch dial in both steps and distance
Sleep tracking measures time slept as well as level of sleep displayed on smartphone app
Alarm and countdown timer controlled by smartphone app
Smartphone app retains activity and sleep data and displays it by day, week, month or year
INDIGLO® night-light
Estimated battery life of 1 year

MINIMUM REQUIREMENTS

This watch requires the use of a compatible iOS or Android smartphone, and the Timex Connected smartphone app.

Go to http://www.timex.com/getstarted and download the Timex Connect mobile app to your smartphone.

OVERVIEW

HOW TO SET UP YOUR WATCH

NOTE

Pairing your watch and smartphone is performed during the on-boarding steps below. Do not attempt to pair devices from the smartphone’s manual Bluetooth® settings.

Download the Timex Connected app to your smartphone.
Make sure Bluetooth® is turned ON in your smartphone settings.
On your watch press the crown into the closed (pushed in) position.
On your smartphone, with your watch near your phone, follow the instructions in the app:
- Open the Timex Connected app on your smartphone.
- Accept the user agreement.
- Select the iQ+ Move watch. For Android only: give permission and accept device location.
- Answer user profile questions to set up activity tracking and set goals.
- When prompted, press and hold the crown for 5 seconds, until the melody plays and the hands move. Bluetooth® function is now turned on.
- From the list, select the iQ+ Move watch.
- If a watch update is available, it will install automatically.
- Follow app instructions to calibrate watch hands.

After completing these steps, your watch is synced with your smartphone and set to the current local time, with its activity and sleep tracking functions ready to use.

CHANGING THE TIME

The time displayed on your watch is updated to local time upon successful initial completion of the set up steps listed above, and every time the watch and smartphone app are synced.

To manually override the time on your watch, gently pull out crown to outer position, rotate hands to set time and then push the crown to the closed position. Following a sync, time displayed on watch will return to that of the smartphone.

WATCH CROWN POSITIONS

The watch crown has four positions.

One is the temporary push position. Push briefly to activate the INDIGLO® night-light and show the Perfect Date® feature. Push longer than 5 seconds to activate Bluetooth®.

The other three are closed, middle and outer. Observe how the watch hands change as you move the crown: First extend the crown to its outer position, and then push the crown very lightly until you feel it click into the middle position, before pushing it to closed.

ACTIVATING THE INDIGLO® NIGHT-LIGHT

Press and hold the crown to activate the INDIGLO® night-light. The light will stay on for 2–3 seconds after the crown is released.

SYNCHRONIZING WATCH AND SMARTPHONE

Synchronization, or sync, does the following:

Transfers the previous 7 calendar days’ worth of activity and sleep tracking data from your watch to your phone.
Updates the watch time to match the smartphone time.
Sends other app settings, such as alarm, to watch.
Sends other watch information, such as low battery, to smartphone.
Does not delete activity data, either during or after synchronization.
Checks for watch updates, and updates automatically.

NOTE : To prevent data loss, synchronize the watch to the smartphone app, a minimum of every six days.

NOTE : The watch must be within 2 meters (6.5 feet) distance of your smartphone for optimal communication.

To synchronize the watch and the smartphone:

Open the Timex Connected app on your smartphone.
On your watch, push and hold the crown for 5 seconds until a melody sounds and the hands move to 12 o’clock position.
Listen for the melody that indicates the watch has completed Bluetooth® synchronization with the smartphone app.

NOTE
If the Bluetooth® connection between the smartphone app and the watch is disrupted, re-pair the watch and smartphone as follows:

Tell your smartphone to “forget” the watch:
In your smartphone’s settings (not the Timex app), view Bluetooth® devices.
Have your smartphone un-pair (“forget” or disconnect) your iQ+ Move watch.
Exit the Bluetooth® settings.
Open the Timex Connected app and sync watch and smartphone.

VIEWING GOALS

Use the smartphone app to choose goals for steps or distance to be displayed on your watch sub-dial. To view other goals on your watch’s sub-dial, gently pull crown out to middle position.

SHOWING SECONDS, DATE, DISTANCE, STEPS

By default, the second-hand shows seconds as on any analog watch.

When the second hand is set to show seconds, pressing the crown temporarily causes the second hand to point to the current day of the month; for example, at 23 seconds past the minute, pressing the crown would cause the second hand to point to 10 on the tenth day of the month.

You can set the second hand to show, instead of seconds, the number of steps, distance, or day of the month. These settings are in the smartphone app.

ALARM

Set and turn on daily alarm on smartphone app. Sync to send alarm setting to watch. When alarm sounds, night-light flashes on watch. Press crown to silence, If crown is not pressed, alarm will sound for 20 seconds.

COUNTDOWN TIMER

Set and start Countdown Timer on smartphone app. Sync to send to watch. Watch beeps and night-light flashes when countdown ends. Press crown to silence, If crown is not pressed, alert will sound for 20 seconds.

ADJUSTING STRIDE LENGTH

The Timex IQ+ Move uses an algorithm for distance measurement which automatically determines your stride based on your height and speed. If you find the distance reported does not match your actual walking or running distance, you can calibrate the distance by up to +/- 25% via the smartphone app. You can do this through the distance-adjustment option on the watch section of the app.

LOW BATTERY POWER

The watch indicates when you need to replace the battery:

During synchronization of the watch with the smartphone, the app will alert you if the battery needs to be replaced soon.
The watch second hand will begin to move every 2 seconds in 2-second increments until the battery is replaced.

When battery power is low

To conserve power, the INDIGLO® night-light will not function until the battery has been replaced.
The watch and smartphone will not communicate.
The activity tracking functions will remain functional until the battery has been completely depleted, but new data will not be stored.

REPLACING THE BATTERY

Before replacing the battery, it is recommended that you synchronize to the smartphone app to ensure you have retrieved all of the latest activity and sleep data from the watch. After the battery is replaced, the watch will need to be re-calibrated with the smartphone.

STORING THE WATCH

You may remove power from the watch for storage. To do this, pull the crown out to the outer position. With the crown in this position, the hour, minute and second hands will stop immediately, and the activity- and sleep-tracking functions will be inactive after 30 minutes.

SMARTPHONE APP UPDATES

As smartphone app updates become available, you will be notified on your smartphone, in the same way you learn of updates to other smartphone apps. Update this app using the same process you would to update any other app. Specific process varies by smartphone.

WATCH UPDATES

As watch updates become available, you will be notified in the Timex Connected smartphone app. Follow the instructions in the app.

NOTE: Because the update will delete all activity recorded for the current day, performing the update early in the day will minimize the loss of recorded activity.

To ensure an uninterrupted connection during the update, place the watch and smartphone on a flat surface, beside each other, and avoid moving them until the update completes. During the update, the lower subdial hand shows progress, from 0 to 100%.

The duration of the update varies, averaging 5 to 10 minutes, but sometimes lasting up to 30 minutes.

WATER RESISTANCE

WARNING: TO MAINTAIN WATER RESISTANCE, DO NOT PRESS ANY BUTTONS UNDER WATER.

NOTE
To confirm that your watch is water resistant, check for the symbol before immersing in water.

Your iQ+ Move watch is water resistant to a depth of 50 meters (164 feet).

The watch is water resistant only as long as lens, push buttons and case remain intact.
The watch is not a diver watch and should not be used for diving.
Rinse the watch with fresh water after exposure to salt water.

TIMEX INTERNATIONAL WARRANTY

Your TIMEX® watch is warranted against manufacturing defects by

Timex Group USA, Inc. for a period of ONE YEAR from the purchase date. Timex and its worldwide affiliates will honor this

International Warranty.

Please note that Timex may, at its option, repair your watch by installing new or thoroughly reconditioned and inspected or replace it with an identical or similar model.

IMPORTANT

PLEASE NOTE THAT THIS WARRANTY DOES NOT COVER DEFECTS OR DAMAGES TO YOUR WATCH:

after the warranty period expires;
if the watch was not originally purchased from an authorized Timex retailer;
from repair services not performed by Timex;
from accidents, tampering or abuse; and
lens or crystal, strap or band, watch case, attachments or battery. Timex may charge you for replacing any of these parts.

THIS WARRANTY AND THE REMEDIES CONTAINED HEREIN ARE

EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE. TIMEX IS NOT LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some countries and states do not allow limitations on implied warranties and do not allow exclusions or limitations on damages, so these limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from country to country and state to state.

To obtain warranty service, please return your watch to your local Timex affiliate or the Timex retailer where the watch was purchased, together with a completed original Watch Repair Coupon if available, or a written statement identifying your name, address, telephone number and date and place of purchase. Timex will charge you for any postage and handling due on return shipments (this is not a repair charge) when completing service or repairs. NEVER INCLUDE A

SPECIAL WATCHBAND OR ANY OTHER ARTICLE OF PERSONAL VALUE IN YOUR SHIPMENT.

For the U.S. and Canada please call 1-800-448-4639 for additional warranty information. For Brazil, call +11 2664 1001. For Mexico, call 01-800-01-060-00. For Central America, the Caribbean, Bermuda and the Bahamas, call 501-370-5775 (U.S.). For Asia, call 852-2815-0091. For the U.K., call 44 020 8687 9620. For France, call 33 3 81 63 42 51. For other areas, please contact your local Timex retailer or Timex distributor for warranty information.

If your Timex® watch should ever need servicing, send it to Timex as set forth in the Timex International Warranty or addressed to: TG SERVICE CENTER, P.O. Box 2740, Little Rock, AR 72203. For service questions, call 1-800-328-2677 or custserv@timex.com

©2016 Timex Group USA, Inc. TIMEX, INDIGLO, IQ+ and PERFECT DATE are trademarks of Timex B.V. and its subsidiaries. The Bluetooth word and any use of such marks by Timex is under license. IOS is a trademark or registered trademark of Cisco in the US and other countries and is used under license. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.

FCC NOTICE (U.S.) / IC NOTICE (CANADA)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired

operation. This device complies with Industry Canada license exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.

DECLARATION OF CONFORMITY

Manufacturer’s Name: Timex Group USA, Inc.
Manufacturer’s Address: 555 Christian Road
Middlebury , CT 06762 United States of America declares that the product
Product Name: Timex® IQ+™ MOVE
Model Numbers: M328

is in conformity with the relevant EU harmonized legislations. This declaration is issued under the sole responsibility of the manufacturer and conforms to the following:

R&TTE: 1999/05/EC – RED Directive 2014/53/EU Standards:
CENELEC EN 61000-4-2: 2009
CENELEC EN 61000-4-3: 2006+A2:2010
CENELEC EN 55022: 2010
ETSI EN 300 440-1: V1.6.1 (2010-08)
ETSI EN 300 440-2: V1.4.1 (2010-08)
ETSI EN 301 489-1: V1.9.2
ETSI EN 301 489-17: V2.2.1
LVD: 2006/95/EC – 2014/35/EU

Standards:

IEC 60950-1: 2005+A1:A2
CSA C22.2 #60950-1: 2007+A1:A2
CENELEC EN 60950-1: 2006+A11:
Electromagnetic Compatibility (EMC) – Radio

Frequency (RF)

Standards:

FCC 47CFR 15, Subpart C

IC RSS 102; Issue 4
IC RSS 210; Issue 8
IC RSS GEN Issue 4
AS/NZS 4268: 2012

Agent:

Sam Everett
Quality Regulatory Engineer
Date: 1 May 2016, Middlebury, Connecticut, U.S.A.

Frequently Asked Questions

Does the date display only with the second hand, or is there a number that changes?

The date can be displayed by the second hand. This watch does not have a date window.

Does it track laps in a pool?

This watch cannot track laps in the pool. It can track steps and distance walked.

How many alarms can I set at once?

This watch has only 1 alarm.

What is the battery size/model I need to replace with?

Battery Type for this watch is CR 2025.

Can you turn on airplane or flight mode, as in disable all bluetooth/connectivity in the watch?

You can just disconnect the watch from your phone.

Can I choose in watch’s application which other applications will be able to send notification to watch? And will such notification vibrate the watch?

This watch is currently compatible with the Timex Connected App only. It does not have a vibration feature.

Can i replace the battery or do i need to send it out to have it changed?

You can often go to a jeweler to have your battery changed out. I recently had to change mine, I live in a small town with one jewelry shop and it was only.

Do I have to have my phone with me in order to count the steps?

You need to have the app on your phone but you do not need your phone with you for your steps to be counted. Just ensure you sync with your phone every six or so days to ensure your steps are not lost.

Does this watch have a phone that you can answer on it?

This watch style doesn’t have the calling and alert feature.

Does the alarm buzz or make noise?

A small chiming sound, no vibration.

Can I set any button for sos call? For emergency or relatives.

For this watch, it doesn’t have an emergency button to set calls.

Will this work with a google pixel?

This watch synchronizes using the Timex Connected App that may be installed in an Android or iOS Phone.

Is there a vibrating “silent” alarm? Or just a standard audible alarm?

Just audible alarm with some light vibrating

Does this have a hear moniter?

This watch does not use a HRM. It only tracks steps and distance.

So can I use this for swimming or not?

This watch is 50 meters water resistant, so you can swim with this watch, but we do not recommend diving with it.

Is the face on the gold toned one and the silver toned, the same color (white)? They

both say white, but the silver one looks cream colored.
Mine is silver-toned with white face and gold hands & numerals.

Does the Timex IQ+ watch have always on display feature?

No – it’s a ‘classic watch’ meaning it has a traditional watch face – not a screen. It connects to your phone via BT & you must use the phone to get any information you are tracking. It does not show caller ID, or texts.

What apps is the watch compatible with?

As far as I can tell, no others and it will no longer sync with the Timex app. I’ve tried all their suggestions.