decon Infinity Mobility ApS User Manual
- September 4, 2024
- decon
Table of Contents
- Infinity Mobility ApS
- Product Information
- Specifications:
- Product Usage Instructions
- 1. Purpose and Intended Use:
- 2. Suitable Environments:
- 3. Mounting:
- 4. Safety Precautions:
- Q: What is the maximum weight capacity of the Infinity electric
- Q: Where can I find information on compatible wheelchair models
Infinity Mobility ApS
Product Information
Specifications:
-
Maximum Weight Capacity: 125kg
-
Maximum Speed: 15km/h
-
Intended Users: People aged twelve and upwards with
disabilities -
Usage Environment: Both indoors and outdoors
Product Usage Instructions
1. Purpose and Intended Use:
The Infinity electric drive unit is designed to provide power
assistance and increased mobility to individuals aged twelve and
above with disabilities who use manual wheelchairs. To use the
product:
-
The user must have sufficient arm strength to operate the
controls. -
The user must possess the necessary cognition and motor skills
to operate the product safely. -
A professional assessment by Decon or an appointed
representative is required to determine the user’s ability.
2. Suitable Environments:
The Infinity unit can be used both indoors and outdoors, with a
focus on outdoor use. Recommended outdoor surfaces include paved
roads, cycle paths, and gravel tracks. Indoor use is suitable for
larger public premises like libraries, grocery stores, shopping
centers, and hospitals.
3. Mounting:
For information on compatible wheelchair models for mounting the
Infinity unit, refer to Decon’s website at www.decon.se/en.
4. Safety Precautions:
Always adhere to the safety guidelines provided in the user
manual. Ensure the user’s weight does not exceed the specified
limit of 125kg. Observe the maximum speed limit of 15km/h.
FAQ
Q: What is the maximum weight capacity of the Infinity electric
drive unit?
A: The maximum weight capacity of the Infinity unit is
125kg.
Q: Where can I find information on compatible wheelchair models
for mounting the Infinity unit?
A: Information on compatible wheelchair models can be found on
Decon’s website at www.decon.se/en.
Infinity User manual
2023-12 Rev5
Infinity User manual
Contents
Safet y ……………………………………………………………………………………………………………………. 4 General
regulations…………………………………………………………………………………………………………. 4 Manuals for the
visually impaired …………………………………………………………………………………. 4 Purpose and intended
use………………………………………………………………………………………………. 4 Not intended use
…………………………………………………………………………………………………………….. 4 Markings
………………………………………………………………………………………………………………………….. 5
Symbols……………………………………………………………………………………………………………………………. 6
Warnings………………………………………………………………………………………………………………………….. 6
Guarantee ……………………………………………………………………………………………………………..11 Product safety and
recall information ………………………………………………………………………….. 11
Product description………………………………………………………………………………………………. 12 Technical data
…………………………………………………………………………………………………………………12 Scope of delivery
………………………………………………………………………………………………………….. 13 Overview
Infinity……………………………………………………………………………………………………………..14 Overview Infinity Tetra
………………………………………………………………………………………………….. 15 Wheelchair coupling system
…………………………………………………………………………………………. 16 Drive system
………………………………………………………………………………………………………………….. 16 Manoeuvre system
Infinity……………………………………………………………………………………………. 16 Manoeuvre system Infinity
Tetra ………………………………………………………………………………….. 16 Braking system Infinity
…………………………………………………………………………………………………. 16 Braking system Infinity
Tetra………………………………………………………………………………………….17 Lighting
……………………………………………………………………………………………………………………………17
Display…………………………………………………………………………………………………………………. 18 Menu
structure………………………………………………………………………………………………………………. 18 PIN code
(Optional)………………………………………………………………………………………………………… 19 Home
menu…………………………………………………………………………………………………………………….20 Driving profile (A)
…………………………………………………………………………………………………………. 21 Energy flow indicator (B)
………………………………………………………………………………………………. 21 Speedometer (C)
……………………………………………………………………………………………………………. 21 Settings (D)
…………………………………………………………………………………………………………………….22 Personal driving
profile………………………………………………………………………………………………….22 Device
settings……………………………………………………………………………………………………………….23 Info about the
device…………………………………………………………………………………………………….. 24
Mechanical settings Infinity …………………………………………………………………………………..26
Mechanical settings Infinity Tetra ………………………………………………………………………….27
Using Infinity and Infinity Tetra ……………………………………………………………………………..28 Connecting
Infinity to your wheelchair …………………………………………………………………………28 Connecting Infinity
Tetra to your wheelchair………………………………………………………………..30 To remove and install the
adapter bar…………………………………………………………………………..32 Running Infinity
…………………………………………………………………………………………………………….33 Parking brake Infinity
…………………………………………………………………………………………………….33 Running Infinity Tetra
……………………………………………………………………………………………………34 Parking brake Infinity
Tetra……………………………………………………………………………………………34 Techniques for passing obstacles
and driving uphill…………………………………………………….35 Moving Infinity connected to a
wheelchair …………………………………………………………………..35 Transport of Infinity
……………………………………………………………………………………………………….36 Battery and
charger……………………………………………………………………………………………………….38
Care ……………………………………………………………………………………………………………………. 40 Cleaning
………………………………………………………………………………………………………………………….40 Corrosion
………………………………………………………………………………………………………………………..40 Maintenance
……………………………………………………………………………………………………………………41 Repairs
……………………………………………………………………………………………………………………………42
Reuse……………………………………………………………………………………………………………………………… 42 Waste disposal
………………………………………………………………………………………………………………. 42
Troubleshooting ……………………………………………………………………………………………………43 Error
descriptions…………………………………………………………………………………………………………..43 Error
codes……………………………………………………………………………………………………………………..44
Infinity User manual
Safety
Safety
General regulations
The user manual applies to Infinity.
The user manual is written for users of Infinity and anyone who can help the
user to get the best use of Infinity.
Read the user manual and familiarise yourself with Infinity before using it.
Manuals for the visually impaired
Contact your local dealer if you have difficulty reading this user manual.
Your local dealer can supply a digital copy of this manual. This allows you to
enlarge the manual or read aloud from your reading software.
Purpose and intended use
Infinity is an electric drive unit intended to provide power assistance and
increased mobility to people aged twelve and upwards, who have a disability,
when using a manual wheelchair. The person’s weight must not exceed what is
stated in the technical specification in this manual.
The prerequisites for being able to use the product are that the person in
question has at least one arm with sufficient strength to be able to operate
the controls on the product. Furthermore, sufficient cognition and motor
skills are necessary for the person to be able to operate the product in a
safe manner. The assessment of the person’s ability is carried out by Decon or
a representative appointed by Decon, such as assistive technology centres and
retailers.
The product can be used both indoors and outdoors with an emphasis on the
outdoors. Use in outdoor environments is mainly on paved surfaces such as
roads and cycle paths as well as gravel tracks. Use in indoor environments is
mainly larger public premises such as libraries, grocery stores, shopping
centres, hospitals and other similar environments.
For information on which wheelchair models Infinity can be mounted on, see
Decons website, www.decon.se/en
Not intended use
Any use that does not correspond to the description in this user manual. This
also includes the technical specification, i.e. maximum user weight, maximum
gradeability, etc.
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Safety
Markings
The model plate is located on the steering column.
Infinity User manual
The symbols used on the label of Infinity are explained below Observe the instructions for use! Maximum weight of person: 125kg Maximum speed of the device: 15km/h Medical device produkt Serial number of the device Indication of the date of manufacture Name and adress of the manufacturer Catalogue number of the device Recycled as electronic waste. Infinity and its accessories are subjected to the European WEEE Directive.
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Infinity User manual
Safety
Symbols
WARNING!
Risk of serious injury or death. An operation which, if not performed
correctly, could result in injury to the operator or other persons.
! CAUTION!
Risk of damage to property. An operation that, if not performed correctly, may
lead to damage to property.
INFO
Highly important or explanatory information.
Warnings
Before using Infinity for the first time
WARNING!
The user must have read and understood the manual and have an understanding of
the various controls and user interfaces that Infinity is equipped with.
WARNING!
Before using Infinity, assess your skills and decide if you need an assistant.
To determine the need for an assistant, also request an expert opinion for
reference. If your assessment is based solely on your own opinion, you or
people around you may be harmed.
WARNING!
Practice driving on level ground in a safe environment with an assistant,
until you feel confident about how Infinity works. If you drive on public
streets when you are not sure how to use Infinity, you or other people around
you may be injured.
WARNING!
Do not place your fingers or hands under the locking handle when this is
lowered. If you do, your finger(s) or whole hand may become trapped.
WARNING!
Do not place your fingers or hands on the rotation lock when turning the
handlebars. If you do, your finger(s) or whole hand may become trapped between
the rotation lock and the tubes.
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Safety
Infinity User manual
WARNING!
Be careful not to get your finger trapped when inserting or removing the
battery.
WARNING!
Be careful when attaching Infinity to the wheelchair and lifting the castors
off the ground. Feet can get trapped between the arch / footrest on the
wheelchair and Infinity. Feet and toes may then be injured.
WARNING!
It is extremely important that all screws are tightened correctly after
installation.
Driving
WARNING!
Do not make sharp turns at high speed. There is a risk that Infinity and the
wheelchair will overturn.
WARNING!
When driving on a steep descent, the speed and braking distance may exceed
that specified in EN12184: 2014 Table 1 and Table 2 as well as that in the
technical specification.
WARNING!
When driving on a steep descent, it may be necessary to apply the brakes to
limit the speed. Engine braking is only effective to a certain extent.
WARNING!
Do not drive Infinity with heavy bags or other packing hanging on the
wheelchair backrest. Also, do not place heavy objects in the storage
compartment. When going uphill, the wheelchair can easily tip backwards, which
can cause you or those around you to be injured.
WARNING!
Never drive Infinity when not seated in the wheelchair.
WARNING!
Never drive Infinity with more than one person in the wheelchair. Infinity may
stop working or those sitting in the wheelchair may be injured.
WARNING!
Check the remaining battery capacity before crossing a street or road. If the
remaining battery capacity is low, Infinity may stop.
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Infinity User manual
Safety
WARNING!
Be careful when using Infinity so that you do not get your hands caught in the
wheelchair or Infinity’s spokes, brake disc etc.
INFO
Use the parking brake when you have stopped at, for example, a traffic light
or a pedestrian crossing.
INFO
Infinity is equipped with a regenerating engine brake that is activated when
the throttle is released. For maximum range, plan the drive so that it is used
as much as possible, e.g. reduce acceleration well before an intersection.
Road conditions
WARNING!
Do not drive with Infinity outdoors in heavy rain or snow. Drivers of other
vehicles may have difficulty seeing you. If it starts to rain or snow when you
are outdoors, make your way indoors as quickly as possible.
WARNING!
Do not drive Infinity on icy surfaces. There is a risk that you won’t be able
to stop Infinity.
WARNING!
Do not drive in areas with deep snow or standing water. There is a risk that
you will lose control. If you can not get around the area make sure you have
an assistant with you. If you drive Infinity in deep water and water
penetrates the drive unit, this may cause Infinity to stop.
Trains and busses
WARNING!
When traveling by train, always have an assistant with you. Stop on the
platform so that you are facing the tracks and apply the parking brake on the
Infinity as well as the wheelchair brakes. Some platforms are slightly
inclined towards the tracks.
WARNING!
When you are boarding or disembarking a bus or train, always have an assistant
with you.
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Safety
Infinity User manual
Driving on slopes
WARNING!
The centre of gravity of Infinity coupled with a wheelchair will be different
than you are used to. Therefore, you must be extra careful when driving on
slopes. Do not use Infinity on slopes with a slope greater than 8 degrees
(14%). Infinity and the wheelchair may tip over, not move forwards or the
braking ability may be inadequate. The first time you drive up or down a hill,
you should have an assistant with you.
Railway crossings
WARNING!
If possible, avoid railway crossings. If you have no choice but to cross the
railway, be sure to have an assistant with you. Always stop before the level
crossing and look to both the right and left. When crossing the railway, make
sure to approach as close to perpendicular to the railway tracks as possible.
If you drive diagonally, the wheels of Infinity or the wheelchair may get
stuck in the railway tracks. Do not drive near the edge of the level crossing.
The wheels may end up outside the level crossing.
WARNING!
Check the remaining battery capacity before crossing a railway. If the
remaining battery capacity is low, Infinity may stop.
Storage and transport
WARNING!
Do not store Infinity where it may get wet from rain or in places with high
humidity.
WARNING!
Avoid storage in direct sunlight or high temperatures.
WARNING!
Infinity must never be transported when coupled with the wheelchair. In
vehicles where the wheelchair is used as a seat, Infinity must be disconnected
from the seat and placed in the luggage compartment or equivalent and load
secured.
WARNING!
Use straps to ensure that Infinity can be transported safely.
WARNING!
Be careful not to get your finger trapped when inserting or removing the
battery.
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Infinity User manual
Safety
! CAUTION!
Position Infinity so that no parts are damaged during transport.
Cleaning
! CAUTION!
Never wash Infinity with a hosepipe or high pressure washer. Do not use steam
a cleaner to clean Infinity. The electronic devices may be damaged, which can
lead to serious malfunctions.
! CAUTION!
Do not clean with solvents such as petrol or thinner. This may damage paint
and plastic parts on Infinity
INFO
A cloth and alcohol-based sanitiser is suitable to disinfect Infinity.
General use
WARNING!
Do not touch the Power module at the bottom of the front, drive wheel, brake
disc or caliper when Infinity is in use or after use. During and after use,
they can be very hot. If Infinity is near a heat source, the drive motor may
become very hot. Never leave or store Infinity so that it is exposed to direct
sunlight. Any metal surfaces on the product may become very hot. Too high a
temperature can also cause the battery to malfunction or accelerate the
decomposition of the battery.
WARNING!
It is extremely important that all screws are tightened correctly after
installation.
WARNING!
Make sure that the adapter bar is properly fixed to the adapter plates.
WARNING!
Do not use Infinity near devices that generate strong radio waves. If Infinity
is near a radio wave source and starts to function abnormally, turn off the
power immediately, and move quickly from the current location, with the help
of your assistant or by rolling Infinity connected to the wheelchair from
there manually. The weak electromagnetic waves emitted by Infinity may affect
other electronic devices, such as automatic doors and anti-theft systems of
the type used in stores. In this case, turn off the power and operate Infinity
connected to the wheelchair with the help of an assistant or manually.
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Guarantee
Infinity User manual
Guarantee
The warranty period for Infinity is 2 (two) years from the date of purchase
If there is a material or manufacturing defect on your Infinity during this
warranty period, the defective parts will be replaced or repaired free of
charge. The warranty covers the drive and the charger. Consumables such as
batteries, tyres and hose are excluded from this warranty.
This warranty does not cover faults caused either by intentional misuse by the
user or careless use, such as faults caused by use other than that specified
in this manual. This warranty also does not cover faults that have occurred as
a result of modification of the unit or continuous use under conditions other
than the specified conditions, for example maximum weight exceeded etc.
Scratches, matting and dirt on the surface of the product as a result of
normal use are not covered by the warranty.
If warranty repairs are necessary, contact the dealer where you purchased the
unit.
The expected service life of the complete product is (not including
consumables) 5 years from the date of sale.
Product safety and recall information
Contact the retailer where the device was purchased or the manufacturer of
Infinity for product safety information and any recalls.
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Infinity User manual
Product description
Product description
Technical data
Engine
Brushless PM motor 500W
Battery type
Li-Ion 48V, 10Ah (480 Wh)
Total dimensions excl. wheelchair (WxLxH)
580x900x820mm 4) 5)
Total weight Infinity incl. battery
24kg
Wheel dimension
16 ”
Tyre dimension
16×2,125 ”
Air pressure in tyres
2 bar
Speed
0-15 km / h1)
Maximum mileage from fully charged batteries
45km2)
Max user weight
125 kg
Maximum gradient
8 degrees3)
CE marking
According to EU Regulation 2017/745 (MDR)
Battery charger
100-240 V AC, 50 / 60Hz
Charging time
Normal charging about 3-4 hours
Operating conditions
environment
Indoor and outdoor
temperature
-15 ° C to 40 ° C
humidity
No condensation
Wheelchair classification (SS-EN 12184:2014)
Class B
Minimum corridor width that Infinity can be used in Varies depending on which wheelchair Infinity is connected to
Maximum height of obstacles that can be passed. 50 mm
Static stability (ISO 7176-15, Annex A)
Class B in all positions (front, rear, side), i.e. at least 9 degrees incline or higher.
Dynamic stability uphill (ISO 7176-15, Annex A)
Class B, incline at least 6 degrees
Obstacle climbing (ISO 7176-15, Annex A)
Class B, 50 mm
Maximum forward speed (ISO 7176-15, Annex A)
5-15 km / h
Braking distance from maximum speed (ISO 7176-15, 0.8-4.5 m Annex A)
Minimum turning radius (ISO 7176-15, Annex A)
Varies depending on which wheelchair Infinity is connected to. Approx 2.4 m with a chair with a seat width of 42 cm.
1. Can be adapted to comply with current laws and regulations 2. Driving style, surface and user weight affect the maximum mileage 3. Maximum gradeability depends on the chair’s balancing and surface. 4. Recomended measurements for Class B wheelchairs according to EN12184:2014 A1.1 is exceeded when Infinity connects to a wheelchair. 5. Recomended measurements for wheelchairs according to PRM-TSI Annex M is exceeded when Infinity connects to a wheelchair.
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Product description
Infinity User manual
Scope of delivery
The delivery of Infinity includes the following:
A Infinity B Charger incl. cabling C User manual D Adapter for charging
Adapter kit
INFO
Adapter kit ordered separately. An adapter kit is required to connect the
Infinity to a wheelchair. The adapter kit must be installed by a trained
technician.
A
C
B
D
B
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Infinity User manual
Product description
Overview Infinity
Infinity mainly consists of two parts. A front part for manoeuvring and
driving and an intermediate part for connecting to the wheelchair.
Q
A R
P
S
O
N M
B C D
E
L
K K
F G
I J
H
A Throttle control B Reverse button C Display D Locking handle E Release handle F Upper docking mechanism G Lower docking mechanism H Rotary lock I Rear lighting
J Support legs K Brake caliper (x2) L Brake disc M Drive motor N Drive wheels O Front lighting P Brake lever (x2) Q Battery holder with battery R Start button S Charging socket
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Product description
Infinity User manual
Overview Infinity Tetra
Infinity Tetra mainly consists of two parts. A front part for manoeuvring and
driving and an intermediate part for connecting to the wheelchair.
Q S
C AT
B
PT
R
O
N M
D E
F
G
L
I
J
K H
K
AT Handle bar with throttle and brake function
B Reverse button C Display D Locking handle E Release handle F Upper docking
mechanism G Lower docking mechanism H Rotary lock I Rear lighting
J Support legs
K Brake caliper (x2) L Brake disc M Drive motor N Drive wheels O Front
lighting PT Lock handlebar/Parkingbrake Q Battery holder with battery R Main
switch S Charging socket
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Infinity User manual
Product description
Wheelchair coupling system
The docking mechanism (F) and (G) are located at the rear of the middle
section and, together with the appropriate bar for the wheelchair, form the
interface between Infinity and wheelchair. The locking handle (D) locks the
docking mechanism and lifts the support legs (J). A release handle (E) is
located adjacent to the docking mechanism.
Drive system
The drive system consists of drive motor (M) located in the drive wheel (N),
battery with battery holder (Q), and charging socket (S).
Manoeuvre system Infinity
The manoeuvre system consists of throttle control (A), reverse button (B),
start button (R), two brake levers (P), display (C) and handlebars.
Manoeuvre system Infinity Tetra
The manoeuvre system consists of handle bar with throttle and brake control
(AT), reverse button (B), start button (R), and display (C)
Braking system Infinity
The braking system must be checked regularly at
P
intervals of 6 (six) months.
The braking system on the Infinity consists of two
individual hydraulic brake calipers (K) with
associated brake handles (P) and brake disc (L). The brake fluid reservoirs are built into the brake
P
levers. The brake disc and calipers are mounted
on the drive wheel.
min 15 mm
L
K
K
It is extremely important that the distance between the brake lever and the steering lever is not less than 15 mm when the brake lever is retracted as far as possible. Otherwise the braking capacity will not be sufficient
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Product description
Braking system Infinity Tetra
The braking system must be checked regularly at intervals of 6 (six) months.
The braking system on the Infinity consists of two individual hydraulic brake
calipers (K) with associated handle bar (AT) and brake disc (L). To activate
the braking system the handle bar (AT) is pushed forward. The brake disc and
calipers are mounted on the drive wheel.
Infinity User manual
AT
K
K L
Lighting
The lighting consists of a headlight (O) with white front light and a red rear
light (I). The lighting is switched on and off from the display (C).
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Infinity User manual
Display
Display
Infinity is equipped with a display that provides the user with information.
This display also provides the electrical settings of Infinity. The screen on
the display is a touchscreen. The display is equipped with a USB socket
suitable for, for example, charging a mobile phone. Maximum power 10 W. The
display has two different themes to choose from, Standard and City.
Menu structure
Theme Standard
Theme City
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PIN code (Optional)
Display
Infinity User manual
In some markets, Infinity is required to be protected with a PIN code. When
starting Infinity, this PIN code will then be requested. When Infinity is
delivered from the factory, the PIN code is: 0000. For each digit entered in
the PIN code, a green dot will appear in the field to the left on the display.
When all 4 digits have been entered, this field will show green if you have
entered the correct PIN code and you will have access to Infinity. If the
wrong PIN code has been entered, this field will flash red and then you can
re-enter the PIN code
The user of the product can change the PIN code by going into device settings
and selecting the PIN code menu. There are then instructions on the display on
how to proceed to change the PIN code.
Activation and deactivation of the PIN code can only be done by a qualified
service technician or the manufacturer of the product.
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Infinity User manual
Home menu
Theme Standard
Display
Theme City
A Button and indicator for driving profile B Energy flow indicator C Speedometer, analogue and digital D Settings button E Button for lighting
F Indication of direction of travel G Trip counter H Battery indicator I Wheelchair lock indicator
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Display
Infinity User manual
A few seconds after activating Infinity, the home menu will appear on the
display. While driving, the home menu shows information about the current
battery level, speed, direction of travel and an indication that Infinity is
locked to the wheelchair. There are also buttons for switching the lighting on
and off, changing the driving profile and making settings.
When you press any of the buttons on the display, submenus will appear. There
you can adjust the settings so that Infinity is adapted to your needs.
Pressing takes you back a level in the menu structure. The button also saves a
setting.
You can quickly get all the way back to the home menu by pressing and holding
for a few seconds.
Driving profile (A)
The symbol shows which driving profile is selected. Pressing the button takes
you to the menu for selecting the driving profile.
· The eco-profile is aimed reducing energy consumption as much as possible.
This is done by lowering acceleration and regenerating as much energy to the
battery as possible.
· The standard profile is set to have maximum acceleration, speed and engine
brake. This means that the range decreases.
· The personal profile can be changed in the settings menu.
Energy flow indicator (B)
The scale shows whether energy is being taken out of the battery or fed into
the battery. During engine braking, for example, the engine will act as a
generator and add charge to the battery.
Speedometer (C)
The symbol shows the current speed with analogue scale and digital display.
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Infinity User manual
Display
Settings (D)
A push of a button takes you to the settings menu. From this menu you can go
further and change your personal driving profile and the unit’s interface and
get more information about Infinity.
Pressing each button takes you to the menu to view and change the settings.
Personal driving profile
In the menu Personal driving profile you see current selections of maximum
speed, acceleration and engine brake.
Press the button for the parameter you want to change.
Maximum speed Press the up arrow to increase or the down arrow to decrease the
maximum speed in your personal driving profile.
Press to save the setting and return to the Personal Driving Profile menu.
Acceleration Press the up arrow to increase or the down arrow to decrease the
maximum acceleration in your personal driving profile.
Press to save the setting and return to the Personal Driving Profile menu.
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Display
Engine brake Press the up arrow to increase or the down arrow to decrease the
effect on the engine braking in your personal driving profile. Press to save
the setting and return to the Personal Driving Profile menu.
Device settings
Here you set the brightness of the display and select the language. A theme
can also be chosen.
Adjustment of brightness Press the up arrow to increase or the down arrow to
decrease the brightness of the panel. Press to save the setting and return to
the Device settings menu.
Language selection Select the language by pressing the up or down arrow. Press
to save the setting and return to the Device settings menu.
Infinity User manual
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Infinity User manual
Display
Theme
It is possible to choose between two different themes, Standard and City. Both
themes have the option of selecting contrast setting suitable for people with
colour blindness. Under the theme Standard there is possibility for different
colour choices.
Select the theme by pressing the up or down arrow.
Press to save the setting and return to the Device settings menu.
Info about the device
The information and status box about Infinity is displayed here. From this
menu, service technicians and the factory can move on to the settings that
only they have access to.
Press to return to the Settings menu.
Lighting (E) Use the button to switch the Infinity lighting on and off. Both
the front and rear lights are switched on and off at the same time. The button
is blue when the lighting is on.
Driving direction display (F) The symbol shows the direction of travel.
Infinity Standard: Forward arrow shows forward travel. Rear arrow shows
reverse. Infinity City: Grey symbol indicates driving forward. Green arrow
shows reverse.
Trip counter (G) The trip counter shows the total completed mileage. Resetting
is done by pressing the numbers on the trip counter.
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Display
Infinity User manual
Battery indicator (H) The symbol shows the current battery level. When the battery indicator shows one bar remaining, 5 km mileage remains.
WARNING!
Check the remaining battery capacity before crossing a street or road. If the
remaining battery capacity is low, Infinity may stop.
Lock indicator (I) The symbol indicates that Infinity is locked to the
wheelchair’s adapter bar.
Infinity Standard: Three connected links show that Infinity is correctly
docked to the adapter bar on the wheelchair and locked with the locking
handle. Two, unconnected, links indicate that Infinity is not properly
connected to the adapter beam.
Infinity City: Green symbol indicates that Infinity is correctly docked to the
adapter bar on the wheelchair and locked with the locking handle. White symbol
indicates that Infinity is not properly connected to the adapter bar.
You can not drive without Infinity correctly connected to your wheelchair.
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Infinity User manual
Mechanical settings Infinity
Mechanical settings Infinity
The handlebars and steering column on Infinity are adjustable. By adjusting
the steering column, the height and angle of the handlebar can be changed.
Height adjustment 1. Loosen the screw that secures the steering column with a
6 mm Allen key.
2. Move the steering column to the desired height.
3. Tighten the screw to hold the steering column in place.
WARNING!
It is extremely important that all screws are tightened correctly after
installation.
Angle adjustment
1. Loosen the upper screw that locks the angle adjustment with a 5 mm Allen
key. If necessary, hold with a 5 mm Allen key on the opposite side.
2. Then loosen the lower screw that locks
1
the angle adjustment with a 5 mm Allen
key.
2 3. Adjust the angle of the steering column.
4. Tighten all screws to hold the handlebars in place.
WARNING!
It is extremely important that all screws are tightened correctly after
installation.
Adjusting the handlebars 1. Loosen the three screws that lock the handlebars
in the steering column with a 5 mm Allen key.
2. Turn the handlebar to the desired position.
3. Tighten all screws to hold the handlebars in place.
WARNING!
It is extremely important that all screws are tightened correctly after
installation.
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Mechanical settings Infinity Tetra
Infinity User manual
Mechanical settings Infinity Tetra
The handlebars and steering column on Infinity Tetra are adjustable. By
adjusting the steering column, the height of the handlebar can be changed
.
Height adjustment 1. Loosen the screw that secures the steering column with a
6 mm Allen key.
2. Move the steering column to the desired height.
3. Tighten the screw to hold the steering column in place.
WARNING!
It is extremely important that all screws are tightened correctly after
installation.
Adjusting the handlebar 1. Loosen the three screws that lock the handlebars in
the steering column with a 4 mm Allen key. 2. Turn the handlebar to the
desired position. 3. Tighten all screws to hold the handlebars in place.
WARNING!
It is extremely important that all screws are tightened correctly after
installation.
Page 27/48
Infinity User manual
Using Infinity and Infinity Tetra
Using Infinity and Infinity Tetra
Your wheelchair must be equipped with a Decon Infinity adapter bar in order
being able to connect Infinity to the wheelchair. The adapter bar must be
installed by a trained technician.
WARNING!
The user must have read and understood the manual and have an understanding of
the various controls and user interfaces that Infinity is equipped with.
WARNING!
Be careful when connecting the Infinity to the wheelchair and lifting the
castors off the ground, step 4 in “Connecting the Infinity to your wheelchair”
on page 29. Feet can get trapped between the arch / footrest on the wheelchair
and Infinity. Feet and toes may then be injured.
WARNING!
Do not place your fingers or hands under the locking handle when this is
lowered, step 5 in “Connecting Infinity to your wheelchair” on page 29. If you
do, you may trap your finger (s) or the whole hand.
Connecting Infinity to your wheelchair
1. Align the Infinity and wheelchair so that the docking point on the
Infinity (F, G) is in the middle of the docking point on the wheelchair’s
adapter beam. Drive the wheelchair forwards until the adapter bar on the
wheelchair is in contact with the docking point on Infinity.
2. Grasp the handlebars on the Infinity and pull it diagonally downwards to
come under the adapter bar. When the upper docking point has passed under the
adapter bar, Infinity can be pushed slightly upwards to feel that the upper
docking point (F) has hooked into the adapter bar. In this position, the upper
docking point only rests against the adapter bar, they are not connected to
each other.
3. Check that Infinity is connected to the wheelchair by lightly pushing
Infinity away from the wheelchair using the handlebar.
Page 28/48
Using Infinity and Infinity Tetra
4. Push the handlebars on the Infinity at an angle upwards while leaning
slightly backwards to lift the wheelchair’s castors from the ground and lock
the Infinity against the lower dock (G). When Infinity is connected to the
lower docking point, a clicking sound is heard.
5. First push the locking handle (D) forward to release it. Then slide it
back to lock the Infinity to the adapter bar. The support legs (J) are now
raised.
INFO Check that the locking handle (D) and release handle (E) ends up in the
correct position.
Now Infinity is ready to go.
Infinity User manual
Klick
To disconnect Infinity
1. Switch off Infinity using the main switch
(R).
Klick
2. Lower the locking lever (D) until you hear a click. NOTE! If the locking handle is moved too far, it will not lock in its lowered position. The support legs are now folded down but do not reach the ground.
3. Fold up the release handle (E) to its open position to prepare the release.
4. Now push the handlebar forward while leaning back to unlock the lower docking point (G). When the lower docking point is unlocked, a click is heard. Now drop the wheelchair’s castors to the ground.
5. To completely release the Infinity from the chair, pull the Infinity at an angle towards you and then push the Infinity at an angle downwards away from you.
Page 29/48
Infinity User manual
Using Infinity and Infinity Tetra
WARNING!
The user must have read and understood the manual and have an understanding of
the various controls and user interfaces that Infinity Tetra is equipped with.
WARNING!
Be careful when connecting Infinity Tetra to the wheelchair and lifting the
castors off the ground, step 5 in “Connecting Infinity Tetra to your
wheelchair” on page 31. Feet can get trapped between the arch / footrest on
the wheelchair and Infinity Tetra. Feet and toes may then be injured.
WARNING!
Do not place your fingers or hands under the locking handle when this is
lowered, step 6 in “Connecting Infinity Tetra to your wheelchair” on page 31.
If you do, you may trap your finger (s) or the whole hand.
Connecting Infinity Tetra to your wheelchair
1. Align the Infinity Tetra and wheelchair so that the docking point on the
Infinity Tetra (F, G) is in the middle of the docking point on the
wheelchair’s adapter beam. Drive the wheelchair forwards until the adapter bar
on the wheelchair is in contact with the docking point on Infinity Tetra.
2. Activate the parking brake so that the handle bar cant be moved downwards.
See also chapter “Parking brake Infinity Tetra” page 34.
3. Grasp the handlebars on Infinity Tetra and pull it diagonally downwards to
come under the adapter bar. When the upper docking point has passed under the
adapter bar, Infinity Tetra can be pushed slightly upwards to feel that the
upper docking point (F) has hooked into the adapter bar. In this position, the
upper docking point only rests against the adapter bar, they are not connected
to each other.
4. Check that Infinity Tetra is connected to the wheelchair by lightly
pushing Infinity Tetra away from the wheelchair using the handlebar.
Page 30/48
Using Infinity and Infinity Tetra
5. Push the handlebars on Infinity Tetra at an angle upwards while leaning
slightly backwards to lift the wheelchair’s castors from the ground and lock
Infinity Tetra against the lower dock (G). When Infinity Tetra is connected to
the lower docking point, a clicking sound is heard.
6. First push the locking handle (D) forward to release it. Then slide it
back to lock Infinity Tetra to the adapter bar. The support legs (J) are now
raised.
INFO Check that the locking handle (D) and release handle (E) ends up in the
correct position.
Infinity User manual
Klick
7. Deactivate the parking brake by moving the lever to the left and the
slighty pusing the handle bar forward until you hear a “click”. The release
the handle bar and return to neutral position.
Now Infinity Tetra is ready to go.
To disconnect Infinity Tetra
1. Switch off Infinity Tetra using the main switch (R).
2. Activate the parking brake so that the handle bar cant be moved downwards.
See also chapter “Parking brake Infinity Tetra” page 34
Page 31/48
Infinity User manual
Using Infinity and Infinity Tetra
3. Lower the locking lever (D) until you hear a click. NOTE! If the locking
handle
Klick
is moved too far, it will not lock in its lowered position. The support legs
are now folded down but do not reach the ground.
4. Fold up the release handle (E) to its open position to prepare the
release.
5. Now push the handlebar forward while leaning back to unlock the lower
docking point (G). When the lower docking point is unlocked, a click is heard.
Now drop the wheelchair’s castors to the ground.
6. To completely release Infinity Tetra from the chair, pull Infinity Tetra
at an angle towards you and then push Infinity Tetra at an angle downwards
away from you.
To remove and install the adapter bar
In order to be able to fold a cross frame chair, you need to remove the
adapter bar.
1. Remove the QR pins that hold the adapter bar in place in its holders.
2. Slide the adapter bar out of its holders.
Reassembly follows the reverse order
WARNING!
Ensure that the adapter bar is properly fixed with the QR pins.
Page 32/48
Using Infinity and Infinity Tetra
Infinity User manual
Running Infinity
WARNING!
The user must have read and understood the manual and have an understanding of
the various controls and user interfaces that Infinity is equipped with.
WARNING!
Do not make sharp turns at high speed. This may cause Infinity and the
wheelchair to tip over.
To run Infinity, you must first have Infinity connected to the wheelchair according to the section “Connecting Infinity to your wheelchair”
1. Press the main switch located below the display. The light in the main switch will flash on start up. When the light is solid, Infinity is ready to go.
2. Use the throttle control to move forwards. When reversing, the reverse button located next to the throttle control is used.
3 2
3. Turn the throttle control to drive and regulate the speed.
1
Speed control is primarily controlled by means of the throttle control.
WARNING!
When driving on a steep descent, it may be necessary to apply the brakes to
limit the speed. Engine braking is only effective to a certain extent.
`
Parking brake Infinity
Infinity is equipped with a parking brake on the left brake lever as standard.
The parking brake is able to keep Infinity still on a level surface. When
parking on a sloping surface, the parking brake must be combined with the
wheelchair’s brakes to ensure that the Infinity and wheelchair do not start
rolling.
INFO
Use the parking brake when you are stopped at, for example, a traffic light or
a pedestrian crossing.
Page 33/48
Infinity User manual
Using Infinity and Infinity Tetra
Running Infinity Tetra
WARNING!
The user must have read and understood the manual and have an understanding of
the various controls and user interfaces that Infinity Tetra is equipped with.
WARNING!
Do not make sharp turns at high speed. This may cause Infinity Tetra and the
wheelchair to tip over.
To run Infinity Tetra, you must first have Infinity Tetra connected to the wheelchair according to the section “Connecting Infinity Tetra to your wheelchair”
1. Press the main switch located below the
display. The light in the main switch will
flash on start up. When the light is solid,
2
Infinity Tetra is ready to go.
2. Driving foward is done by pushing the
handle bar downwards. Braking is done by pushing the handle bar forward.
2
3
3. To drive backwards use the reverse button located on the handle bar. 1
Speed control is primarily done by bringing the handle bar towards the user.
WARNING!
When driving on a steep descent, it may be necessary to apply the brakes to
limit the speed. Engine braking is only effective to a certain extent.
Parking brake Infinity Tetra
Infinity Tetra is equipped with a parking brake. Parking brake is activated by moving the lever (PT) towards the center and then pushing the handlebar (AT) forward. To deactivate parking brake the lever (PT) is moved to the left and the handlebar (AT) is pushed slightly forward until a “click” sound appears.The parking brake is able to keep Infinity Tetra still on a level surface. When parking on a sloping surface, the parking brake must be combined with the wheelchair’s brakes to ensure that Infinity Tetra and wheelchair do not start rolling.
AT PT
INFO
Use the parking brake when you are stopped at, for example, a traffic light or
a pedestrian crossing.
Page 34/48
Using Infinity and Infinity Tetra
Infinity User manual
Techniques for passing obstacles and driving uphill.
Passing obstacles It may be difficult to pass an obstacle when keeping the
wheel in contact with the obstacle. To pass obstacles, it is recommended to
pause about 0.5 m in front of the obstacle and accelerate towards it (e.g.
curb, road edge, etc.).
When experiencing difficulty to pass an obstacle the user may also, if
possible, manually help by using the wheelchairs pushrim and at the same time
activate the throttle control.
Driving uphill When driving up a steep hill (more than 4-5 degrees incline) it
is recommended to move the centre of gravity as far forward as possible by
tilting the upper body forward and if possible moving further forward on the
wheelchair seat. By moving the centre of gravity forward, Infinity gets better
tyre traction.
Another alternative driving technique if the conditions and surroundings allow
it, is to drive S-turns up the hill.
Moving Infinity connected to a wheelchair
To move the Infinity when connected to a wheelchair, turn off the main power
switch. The drive wheel is then disengaged and can roll without power.
WARNING!
Never drive Infinity when not seated in the wheelchair.
Page 35/48
Infinity User manual
Using Infinity and Infinity Tetra
Transport of Infinity
WARNING!
Use straps to ensure that Infinity can be transported safely.
WARNING!
Infinity must never be transported when coupled with the wheelchair. In
vehicles where the wheelchair is used as a seat, the Infinity must be
disconnected from the wheelchair and placed in the luggage compartment or
equivalent for a secure transportation.
! CAUTION!
Position Infinity so that no parts are damaged during transport.
Transportation lock of support leg The transportation lock for support leg has two positions. One for normal use and one that is used during transportation of the unit.
Normal use
Transportation
! CAUTION!
Always place the transportation lock in transportation position when the unit
is being transported. This applies to all transportation.
Page 36/48
Using Infinity and Infinity Tetra
Infinity User manual
Loading Infinity into a car 1. Turn the power to Infinity off.
2. Remove the battery from Infinity to prevent the power from suddenly
turning on during storage or transport. Be sure to put the protective cap on
the removed battery.
3. Load Infinity into the car.
a. Lift the Infinity by the steering column and front wheel when loading.
b. Be careful not to damage the display during loading.
4. Securing Infinity.
a. Secure Infinity to prevent it from moving while travelling, and hitting
objects in its surrounding.
Tips when loading · The product contains sensitive electronic components. Do
not subject the product to strong, directed shocks or blows.
· Load as upright as possible.
· If you load Infinity lying down, make sure that the display cannot be
damaged before securing the load.
Tips for securing loads · Secure Infinity with straps and place shock- absorbing materials under and around Infinity.
Boarding an aircraft
When you book a flight, you should always inform the airline in advance that
you are bringing an electric drive unit for a wheelchair and follow their
instructions. Give the airline detailed information about this at the time of
booking. When flying, the standard battery can not be used, but you must use a
Travelpack battery with lower capacity that has the following specifications:
Name: Article number: Voltage: Capacity: Type:
Battery Travelpack Infinity LBM1002 48 V 6 Ah (288 Wh) Dry cell with built-in microcomputer
It may be forbidden to bring the lithium ion battery on board and to check it in as hand luggage. Always consult the airline in advance.
Page 37/48
Infinity User manual
Using Infinity and Infinity Tetra
Transportation using mobility service
When Infinity is being transported using mobility service or similar it is
recommended to equip the unit with cargo bracket, INFM5602, to facilitate safe
transportation of Infinity. The hooks from the mobility service´s tensioning
straps are inserted in the cargo bracket. Four (4) straps in total must be
used, see pictures as reference.
!CAUTION!
Always place the transportation lock in transportation position when the unit
is being transported in mobility service.
Storing Infinity 1. Turn off the power and remove the battery 2. Store
Infinity in a place with normal indoor temperature and low humidity. 3. To
wipe off dirt or stains before storage, use a tightly wrung out towel.
If Infinity is not to be used for a long time, leave the battery in the
machine but with the power off. Check that Infinity is working properly every
month. After storing Infinity, check and perform the following before using
it:
· Reactivate the battery by connecting the charger · Battery status, charge as
necessary · Brake function, check that these work and are not resting against
the brake disc.
Page 38/48
Using Infinity and Infinity Tetra
Infinity User manual
Battery and charger
Ambient temperatures for the battery
When used on Infinity
-15 ° C – 40 ° C
For storage, removed from Infinity 10 ° C – 25 ° C
When charging
5 ° C – 30 ° C
Charging the battery for Infinity can be done either with the battery in or
out of the battery holder on Infinity.
When charging with the battery in the battery holder, connect the charger’s
magnetic contact to the socket on the side of the junction box below the
display.
With the battery removed, use the custom adapter with the charger.
WARNING!
Be careful not to get your finger trapped when inserting or removing the
battery.
The Infinity charger is equipped with a light to show the charging status.
When the charger is connected to the wall socket and the lamp shows a green
light, the charger can be connected to the charging socket. When the charger
is connected to the charging socket and the battery is charging, the charger
shows a red light.
When the battery is fully charged, the light is green. A fully discharged
battery can take up to 5 hours to charge fully.
Charging the battery in Infinity 1. Connect the charger to a wall socket.
2. Check that the lamp on the charger is green.
3. Connect the magnetic plug to the charging socket at the display. Make sure
that the lug on the cable connector fits into the slot on the socket.
INFO
Check that the lamp on the charger is red. This indicates that charging is in
progress.
4. When charging is complete, disconnect the charger from the Infinity and
the wall socket.
Page 39/48
Infinity User manual
Using Infinity and Infinity Tetra
Charging the battery removed from the Infinity 1. Fold up the handle and lift the battery out of the holder.
2. Connect the adapter to the battery connector.
3. Connect the charger to a wall socket.
4. Check that the lamp on the charger is green.
5. Connect the magnetic plug to the charging socket on the charging adapter.
Make sure that the lug on the cable connector fits into the slot on the
socket.
INFO
Check that the lamp on the charger is red. This indicates that charging is in
progress. 6. When charging is complete, disconnect the charger from the
charging adapter and from the
wall socket.
7. Disconnect the charging adapter from the battery connector and put the
battery back in the holder on the Infinity. Lower the handle so that the
battery locks securely.
Battery storage Store the batteries in a cool and dry place (a place with a
temperature between 10-25°C is optimal for storage). If you plan not to use
Infinity for a long time (one month or longer), charge the battery until three
of the charge level bars appear on the display before storing it. If the
battery is not used for a long time, it will automatically enter storage mode
if the voltage level in the battery is not too high. If the battery has
entered storage mode, it must be reactivated by putting it on charge. Check
every 3 months that the voltage in the battery has not dropped to too low a
level. If one or no battery bars are displayed, charge the battery until 3-4
bars are displayed on the charge level.
Page 40/48
Infinity
Care
User manual
Care
Cleaning
If Infinity becomes dirty due to normal use, clean Infinity with a lightly
damp towel. If Infinity is heavily soiled, use a towel and a neutral
detergent. Make sure that no detergent remains on Infinity after cleaning.
! CAUTION!
Never wash Infinity with a hosepipe or high pressure washer. Do not use steam
a cleaner to clean Infinity. The electronic devices may be damaged, which can
lead to serious malfunctions.
! CAUTION!
Do not clean with solvents such as petrol or thinner. This may damage paint
and plastic parts on Infinity
INFO
A cloth and alcohol-based sanitiser is suitable to disinfect Infinity.
Corrosion
All Infinity parts that can be exposed to corrosion are made of aluminium,
stainless steel or steel. The materials and the transitions between the
materials have been surface treated, therefore there is no increased risk of
corrosion. Regardless of this, you should always wipe wet or damp surfaces on
Infinity with a dry cloth after use.
Page 41/48
Infinity
User manual
Care
Maintenance
Use a copy of this page to note when and by whom the checks were performed.
Save the details.
The following checks should be performed every 6 months after the first use.
Unit Overview
Battery and charger Brakes Infinity
Action
Date
Noise, jammed parts
Check of locking against the adapter bar on the wheelchair
Tyre pressure and wear
Looseness in drive, damage, dangerous damage sharp edges
Check, tighten screws
Dirty battery contacts
Cables, visual inspection for damage
Cables, check connections
Cables, visual inspection for damage
Cables, check connections
Battery, visual inspection for damage
Brake hose, visual inspection for damage
Brake disc, visual inspection for damage
Brake caliper, visual inspection for damage and leakage
Brake caliper, tightening of screws
Brake handle, visual inspection for damage and leakage
Brake lever, tightening of screws
Controller
Brakes Infinity Tetra
Brake wire, visual inspection for
damage Brake disc, visual inspection for
damage Brake caliper, visual inspection for
damage Brake caliper, tightening of screws Brake function handle bar, visual
inspection for damage Brake function handle bar, tighten-
ing of screws
Page 42/48
Infinity
Care
User manual
Repairs
· The user must not repair or service Infinity himself. · The user must not
remove and send parts of Infinity to the dealer for repair. · If repair is
required, contact your dealer even if the fault is of a less serious nature. ·
If parts are damaged or missing, contact your dealer immediately. Return
Infinity to your
dealer to have parts replaced or repaired. · For normal maintenance, repair or
service, always contact your dealer. If Infinity is not
repaired or all parts are not used during assembly, the user, people in its
surroundings or property may be injured. · To carry out repairs and service,
the dealer uses the service manual, spare parts catalogue and other
documentation. This documentation is not available to the user and the public.
Puncture
INFO
The tyre on Infinity has the same structure as a bicycle tyre. Therefore,
usually, a bicycle workshop can repair a puncture and change tyres on
Infinity. If you do not have access to a bicycle workshop, contact your
dealer.
Reuse
When Infinity is to be transferred to a new user, all technical documentation
must also be transferred. The product must be cleaned by a professional,
disinfected and serviced.
Waste disposal
When Infinity has expired and is to be scrapped, contact your local
authorities for recycling information and follow their instructions.
Alternatively, you can contact your dealer for recycling of your used Infinity
and its battery.
Page 43/48
Infinity User manual
Troubleshooting
Troubleshooting
Error descriptions
Use the table below for troubleshooting before contacting your dealer.
Status
The Infinity display does not start when the main switch is turned on.
Lamp in main switch Light off
Light off
Light off
Flashes once
Does not respond to throttle controls
Steady light
Steady light
Steady light
Steady light
Steady light
Infinity cannot be
–
docked against the
chair’s adapter
–
–
Taillight –
Audio signal No
No
No
Flashes once No
–
No
–
No
–
No
–
No
–
No
–
–
–
–
–
–
Checkpoint
Action
Make sure the battery is charged
Charge the battery
Is the battery properly installed?
Check that the battery is properly installed
Electrical connection / contact / cable between front and electric box under display
Press the coupling together with the arrows pointing towards each other
Check that the cables are securely fastened to the back of the display
Install the cable correctly on the back of the display.
Is the support leg raised and the locking handle in its rear position?
Move the locking handle to its rear position.
No indication on the display that Infinity is locked to the chair?
Move the locking handle to its rear position.
No indication on the display that Infinity is locked to the chair even though the locking handle is in its rear position.
Check that nothing is preventing the support leg from moving upwards to its upper position.
Check that the throttle control cable is firmly attached to the back of the display.
Install the cable correctly on the back of the display
Check that the contacts
Connect the connector
between motor and Power between motor and
module are connected.
Power module.
Uneven ground
Move Infinity and wheelchair to a smoother surface
The height setting of Infinity has changed
Adjust the height and leg rests of the Infinity to fit the current adapter used to connect to the wheelchair.
The lower docking mechanism has been pushed into its locked position
Pull the release handle to unlock the lower docking mechanism.
Page 44/48
Troubleshooting
Infinity User manual
Error codes
Error code
Error explanation
C6CB N: O1
Communication error Power module
C6CB N: O2
Communication error BMS / Battery
C6CB N: O3
Communication error Junction box
ABBE N: 01
Overcurrent protection 1 Power module
ABBE N: 02
Overcurrent protection 2 Power module
ABBE N: 03
Overcurrent protection Power module
ABBE N: 04
General fault monitoring triggered
ABBE N: 05
Communication error
ABBE N: 06
Power module overheated
ABBE N: 07
Hall sensor error
ABBE N: 08
Short circuit of phases in the motor
2090 N: 01
Data errors in communication
2090 N: 02
Communication error
7F42 N: 01
Data errors in communication
7F42 N: 02
Data errors in communication
7F42 N: 03
Data errors in communication
7F42 N: 04
Data errors in communication
Action Check the cable between the Power module and the display. Restart Infinity using the main power switch. If the error persists, contact your dealer. Check that the battery is properly inserted in the machine. Restart Infinity using the main power switch. If the error persists, contact your dealer. Check the cable between the front and junction box under the display. Restart Infinity using the main power switch. If the error persists, contact your dealer. Restart Infinity using the main power switch. If the error persists, contact your dealer. Restart Infinity using the main power switch. If the error persists, contact your dealer. Restart Infinity using the main power switch. If the error persists, contact your dealer. Restart Infinity using the main power switch. If the error persists, contact your dealer. Restart Infinity using the main power switch. If the error persists, contact your dealer. Turn off Infinity and wait 5 min Start Infinity using the main switch. If the error persists, contact your dealer. Check that the connection between the motor and the Power module is properly connected Start Infinity using the main switch. If the error persists, contact your dealer. Check that the connection between the motor and the Power module is properly connected and that the cable is not damaged Start Infinity using the main switch. If the error persists, contact your dealer. Restart Infinity using the main power switch. If the error persists, contact your dealer. Restart Infinity using the main power switch. If the error persists, contact your dealer. Restart Infinity using the main power switch. If the error persists, contact your dealer. Restart Infinity using the main power switch. If the error persists, contact your dealer. Restart Infinity using the main power switch. If the error persists, contact your dealer. Restart Infinity using the main power switch. If the error persists, contact your dealer.
Page 45/48
Infinity User manual
Troubleshooting
Error code 2DF1 N: 01 2DF1 N: 02 2DF1 N: 03
2DF1 N: 04
2DF1 N: 05 2DF1 N: 06 2DF1 N: 07 2DF1 N: 08 2DF1 N: 09 2DF1 N: 10
2DF1 N: 11
2DF1 N: 12 1337 N: 01 1337 N: 02 1337 N: 03
Error explanation The battery is not ready Communication with the battery was
lost The battery is hot, the engine brake and charging are switched off
The battery is cold, the engine brake and charging are switched off
Overcurrent protection BMS / Battery Short circuit BMS / Battery Surge
protection BMS / Battery Under voltage protection BMS / Battery BMS / Battery
pre-charge failed Battery too hot, all functions are switched off
Battery too hot, all functions are switched off
Battery unbalanced Short circuit throttle control
Switch fault throttle control
Switch fault throttle control
Action Restart Infinity using the main power switch. If the error persists, contact your dealer. Restart Infinity using the main power switch. If the error persists, contact your dealer. If possible, move the battery to a cooler place. Wait 10min. Restart Infinity using the main power switch. If the error persists, contact your dealer. If possible, move the battery to a warmer location. Wait 30min. Restart Infinity using the main power switch. If the error persists, contact your dealer. Restart Infinity using the main power switch. If the error persists, contact your dealer. Restart Infinity using the main power switch. If the error persists, contact your dealer. Restart Infinity using the main power switch. If the error persists, contact your dealer. Restart Infinity using the main power switch. If the error persists, contact your dealer. Restart Infinity using the main power switch. If the error persists, contact your dealer. Move the battery to a cooler place. Wait 30min. Restart Infinity using the main power switch. If the error persists, contact your dealer. Move the battery to a warmer location. Wait 60min. Restart Infinity using the main power switch. If the error persists, contact your dealer. Restart Infinity using the main power switch. If the error persists, contact your dealer. Check wiring for throttle control Restart Infinity using the main power switch. If the error persists, contact your dealer. Check wiring for throttle control Restart Infinity using the main power switch. If the error persists, contact your dealer. Check wiring for throttle control Restart Infinity using the main power switch. If the error persists, contact your dealer.
Page 46/48
Decon Wheel AB Södra Ekeryd 119, 314 91 Hyltebruk Tel: +46 (0) 345 40880 Fax: +46 (0) 345 40895 Email: info@decon.se