POLAR UA044 Series Slush Maker Instruction Manual

Slush maker
Instruction manual Model: UA044 / UA045 / UA046

Safety instructions

The appliance must only be used by trained personnel in accordance with these instructions.

• Position on a flat, stable surface.

• Install the appliance where it can be overseen by trained personnel.

• Always carry, store and handle the appliance in a vertical position.

• A service agent/qualified technician should carry out installation and any repairs if required. Do not remove any components or service panels on this product.

• Consult Local and National Standards to comply with the following:
  – Health and Safety at Work Legislation
  – BS EN Codes of Practice
  – Fire Precautions
  – IEE Wiring Regulations
  – Building Regulations

• DO NOT immerse in water, or use jet/pressure washers to clean the appliance.

• Not suitable for outdoor use.

• Always switch off and disconnect the power supply to the appliance before cleaning.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.

• Children should be supervised to ensure that they do not play with the appliance.

• Keep all packaging away from children. Dispose of the packaging in accordance to the regulations of local authorities.

• If the power cord is damaged, it must be replaced by a POLAR agent or a recommended qualified technician in order to avoid a hazard.

• DO NOT attempt to modify the appliance in any way.

• NEVER leave the appliance unattended when in use.

• Never use accessories which are not recommended by the manufacturer. They could pose a safety risk to the user and might damage the appliance. Only use original parts and accessories.

• POLAR recommend that this appliance should be periodically tested (at least annually) by a Competent Person. Testing should include, but not be limited to: Visual Inspection, Polarity Test, Earth Continuity, Insulation Continuity and Functional Testing.

• POLAR recommend that this product is connected to a circuit protected by an appropriate RCD (Residual Current Device).

Caution: Risk of Fire

• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
  Warning: Keep all ventilation openings clear of obstruction. Unit should not be boxed in without adequate ventilation.

• Warning: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.

• Warning: Do not damage the refrigerant circuit.

• Warning: Do not use electrical appliances inside the food storage compartments of the appliance.

Product Description

UA044 – Polar slush maker – 1 x 12Ltr tank
UA045 – Polar slush maker – 2 x 12Ltr tank
UA046 – Polar slush maker – 3 x 12Ltr tank

Introduction

Please take a few moments to carefully read through this manual. Correct maintenance and operation of this machine will provide the best possible performance from your POLAR product.
This appliance is intended for making drinks and cold beverages. If used with dairy-based products and/or when envisaged by law in accordance to the type of product used, it must be equipped with the optional extra of a temperature gauge for the product in the bowl. It is also obligatory to comply with the current regulations and standards concerning the products used.
Note: Only two types of persons can access the appliance:

• User: A person who has adequate technical training on how to use the appliance correctly, and full knowledge of routine work on how to maintain, clean and sanitize the appliance.
• Specialized technician: A person who has the full knowledge of the appliance concerning the installation, use and servicing of the appliance.

Pack Contents

The following is included:

• Polar slush maker
• Drip Tray: UA044 x 1/UA045 x 2/UA046 x 3
• Seal of auger: UA044 x 1/UA045 x 2/UA046 x 3
• Seal of bowl: UA044 x 1/UA045 x 2/UA046 x 3
• Filter x 1
• Vaseline (for lubrication of the appliance)
• Instruction Manual

POLAR prides itself on quality and service, ensuring that at the time of unpacking the contents are supplied fully functional and free of damage.
Should you find any damage as a result of transit, please contact your POLAR dealer immediately.

Installation

Not for use in vans or trailers, food trucks or similar vehicles.
If the unit has not been stored or moved in an upright position, let it stand upright for approximately 12 hours before operation.
If in doubt allow to stand.

1. Remove the appliance from the packaging. Make sure that all protective plastic film and coatings are thoroughly removed from all surfaces.
2. To optimize performance and longevity, ensure a minimum clearance of 2.5cm is maintained between the unit and walls and other objects, with a minimum 25cm clearance on the top.
   NEVER LOCATE NEXT TO A HEAT SOURCE.

Before installation, ensure to check that:

• The appliance is installed indoors.
• The room is adequately lit, well-ventilated and hygienic.
• The location of the appliance is flat and solid, and can support its weight.
• The appliance may only operate in places with an ambient temperature ranging between 16°C and 32°C.
• Adequate clearance is kept around the appliance to enable personnel to operate without constraints.

Installing the drip tray
Mount the drip tray in place on the front.

Installing the handle

1. Fix the ‘A’ position of the handle to the ‘B’ position of the bowl.
2. Lift the handle up then pull it down, ensuring it is clicked onto the ‘C’ positions of the bowl.
3. Tighten the screw on the ‘E’ position.

Warning: Ensure to correctly install the components as shown, and consult a specialized technician if necessary.

Control panel (Model shown: UA046)

Note: When left idle for more than 1 minute, the control panel will be locked automatically.
To unlock, press and hold the light button for 3 seconds.

Operation

Before the first time use, ensure to:

• Let a specialized technician check the appliance functions properly;
• Clean the machine for 1 minute using the simple cleaning mode (CLN). For details, refer to section ‘To simply clean the desired bowl’.

Filling

1. Ensure to switch Off and unplug the appliance.

2. Preparing your product: Polar recommends that you use syrup mix designed for use in Slush Machines. Dilute and mix the concentrate with water in a container, following the manufacturer’s instructions. NOTE – Any mixture used must have a sugar content within 5%-18%; The alcohol beverage should have the alcohol content less than 20%. Or it may cause damage to the augers and gear motors. Damage caused by using incorrect mixture will invalidate the warranty.

3. Opening the lid: Remove the lock to open.
   Never open the lid with force.

4. Pour the mixture into the bowl.
   WARNING: Do not fill the tank with hot liquid.
   Do not let the level exceed the ‘MAX’ level line marked on the front of the bowl.

5. Close the lid. (Never attempt to start the machine in case the lid is open.)

Warning: There are moving parts inside the bowl, which may cause injuries. Therefore, ensure to turn off and unplug the appliance before carrying out any operations inside the bowl.
Getting started

1. Connect the appliance to a mains power supply.
2. Press the on/off switch to turn on.

Selecting the working mode

• Press the mode button to select the working mode.
• There are 4 modes in total:

auger is still rotating to assist the cleaning of a desired bowl
Stop| STOP| The bowl will stop stirring and refrigerating
Note: When the inside temperature is less than 0°C, there will be an extra mode of defrost available to use

To serve with slush

1. Press the mode button to select the slush mode. The icon ‘ICE’ will be shown.
2. Press buttons and to select the slush hardness setting from 1 (softest) to 7 (hardest). The higher setting it is, the thicker the slush will be and with less water content.

Note: Under slush mode, the temperature range is -12°C ~ -2°C. When the slush is too hard, it may stick at the outlet and cannot go out smoothly.
To serve with cold drinks

1. Press the mode button to select the juice mode. The icon ‘COOL’ will be shown.
2. Press buttons and to select the juice temperature setting.

Note: When the shop is out of service and there is still remaining product in the bowl, we highly recommend setting all bowls to Juice mode, as in this mode bowl stirring and refrigerating are still ON so as to keep the product fresh (Temperature from 1°C to 10°C).
To simply clean a desired bowl

1. Press the mode button to select the simple cleaning mode. The icon ‘CLN’ will be shown.
2. The bowl will stop refrigerating but the auger will keep rotating.

Notes:

• In this mode no refrigerant gas will flow into, but the auger is still rotating to assist the cleaning process. Please fill warm and clean water into the corresponding bowl (not exceeding the maximum level marked on the bowl).
• If desired to perform a thorough cleaning or sanitization to the machine, please ensure the machine is powered off. For details, please see Section “Cleaning, Care & Maintenance”.

To use the dispenser
Once the liquid is sufficiently cooled, use the tap lever for dispensing.
Notes:

• Regularly check the temperature of the product in the bowl, using a standard thermometer, to make sure the product is always kept below the storage temperature.
• NEVER disconnect the machine from the power supply or switch it off using the on/off switch when there is still product for consuming inside the bowl.
• If the appliance is not used continuously, when used with milk-based products, make sure to:
  – spray sanitizer solution around the spigot area and on the spigot itself (alternatively, wipe with a clean cloth and sanitizer);
  Or
  – Dispense a small amount of the product from the spigot and discard before dispensing the serving for the customer.

To turn off a desired bowl (for Model UA045/UA046)
Note: The bowls work independently. To stop a certain bowl, you just need to turn it off.

1. Press the mode button to select the STOP mode for the desired bowl. The icon ‘STOP’ will be shown.
2. Under STOP mode, the bowl will stop stirring and refrigerating.

To use the defrost function

1. Press the mode button until the icon ‘DEF’ is shown. The defrost mode is now activated.
2. Under Defrost mode, the appliance will start to heat and melt ice thus prevent the auger from being stuck.

Waning: Only when the inside temperature is less or equal to 0°C, defrost function can be activated. When the temperature rises up to 4°C, defrost function will stop automatically and the appliance will turn to Juice mode.
To adjust the light colour

1. Press the light button to turn the light on.
2. Press the light button for 3 seconds. The light starts to flash.
3. Press buttons and to select the desired light colour. There are 0~63 colour options and ‘0’ means light off.

To empty the bowl
Note:

• The bowl must be cleaned and sanitized at least once a day and more frequently depending on the products used, and in any case, in compliance with the applicable hygiene regulations.
• If the appliance is not used continuously throughout the day, wipe the dispensing tap area and the product outlet area with a clean cloth and sanitizing fluid.

1. Before a bowl is cleaned, it must be emptied.

2. Set the bowl to the simple cleaning mode.
   Then release all the stuff from the bowl into a suitable container.

3. Switch off and unplug the appliance.

To turn off the appliance

• After use: Press the on/off switch to turn off the appliance.
• In case of freezing, switch off and unplug the appliance. Then call POLAR agent or qualified technician.
• Should a fire break out, clear the area immediately to make way for the trained personnel for proper handling.

Cleaning, Care & Maintenance

Warning:
Switch off and disconnect from the power supply before any cleaning and maintenance.
Ensure to clean and maintain the appliance in time and thoroughly, or bacterial breeding and build-up of germs may occur.

• Before cleaning or maintenance, ensure to wear proper personal protections (gloves, glasses, etc.)
• Do not use abrasive cleaning agents as they may leave harmful residues.
• DO NOT rinse the base unit. Instead just wipe the outer surface with a damp cloth.
• Empty and clean the drip trays regularly.
• DO NOT wash any parts in a dishwasher.
• DO NOT dry any parts in a conventional or microwave oven.
• Ensure to carry out any cleaning and sanitization with utmost care and on a regular  basis to guarantee the quality of the product dispensed and compliance with mandatory hygiene standards.
• When all cleaning and maintenance completed, make sure that all protective covers and guards that have been removed or opened are set back in place and secured properly.
• For easy cleaning and maintenance, the upper parts of the side protectors can be removed. When necessary, lift the upper part to remove. Once done with cleaning, re-locate the part in place.

Removing the lid

1. Remove the lock and lift the front lid.
2. Push forward a little to get the whole lid out.

Warning:

• NEVER attempt to clean/sanitizer the lid while it is installed in the appliance.
• As the lid is equipped with LED lights, NEVER soak it in any type of liquid for cleaning.
• During cleaning, Never let water or any liquid come into contact with the electrical parts of the light.

1. Use a clean damp cloth to wipe the bottom part of the lid.
2. Wipe clean the whole outer part.
3. Sanitize the bottom part with a sponge previously damped with sanitizer solution.
4. Allow to act for 30 minutes.
5. Wipe the bottom part twice or more with a clean sponge soaked with clean water.
6. Let the lid dry well.

Removing the handle seat

1. Remove the screw on the top.
2. Hold the handle and outlet, then lift upward.
3. Remove the stopper and clean with warm water.
4. Clean the handle seat and other spare parts with warm water.

Removing the bowl
Removal of each bowl is fundamental to ensure thorough cleaning and sanitization.

1. Remove the lid and handle seat as instructed previously.
2. Raise the front part of the bowl to release, then remove the bowl from its seat by pushing and tapping lightly on the rear.
3. Take out the bowl seal on the rear.
4. Take out the auger then remove the auger seal.
5. Wipe the cooler with a clean towel and remove any water stains.
6. Clean and sanitize all the dismantled parts (excluding the lid), following below instructions:
   • Wipe the parts with a sponge soaked with a sanitizer solution.
   • Rinse the parts thoroughly with clean water.
   • Soak the parts into the sanitizer solution for about 30 minutes.
   • Wash the parts again with clean water.
   • Let dry thoroughly.

Important: Sanitizing solution must comply with the regulations in force at the time the appliance is used.
Re-assembly
All the removed parts must be re-located in place. Some components must be adequately lubricated to ensure they can work efficiently.

1. Apply the seal (A) on the auger as shown.Always ensure to check the seal integrity. Should it be worn, replace with a new one immediately. Replace the seal (A) at least once a year.
2. Using the Vaseline provided, lubricate the seal (A) in the area as shown.
3. Apply the bowl seal, lubricating the entire surface as indicated by the arrow.
4. Introduce the auger, engaging head (C) with shaft (D). If necessary, rotate the auger to engage it.
5. Fixing the bowl back in place: Place the bowl on the seat then push to the back side, ensuring all bowls are fixed into the bottom seat.
6. Install the handle as instructed previously.
7. Fixing the lid: Align the notch of the lid with the edge of the bowl, put it down and press backward.

Rinsing cycle
Caution: After re-assembly and before re-starting the appliance for serving, make sure to carry out the rinsing cycle.

1. Fill the bowl with clean water.
2. Run the simple cleaning mode. For details, please see Section “To simply clean a desired bowl”.
3. Turn off the appliance. Then empty the bowl.

Cleaning the filter
There is a removable air filter on the bottom of the appliance. Pull it out and clean with a vacuum cleaner or warm water.
Caution: Always ensure to clean the filter in time.
A dirty filter or condenser will impair the appliance performance.

Periodic maintenance
Caution:

• The appliance must be periodically checked (at least once a year) by a specialized technician. This is to ensure that all the components and the appliance itself are maintained at a high level of safety. Users are forbidden to perform periodic maintenance.
• Worn components must be replaced with original spare parts. Never use parts or accessories which are not recommended by the manufacturer. They could pose a safety risk to the user and might damage the appliance.
• Never attempt to use the appliance when any component is faulty or worn.

Replacing the light bulb
Light bulb replacement should be carried out only by professional technician.
Cleaning the condenser
Periodically cleaning the condenser can extend the life of the appliance. POLAR recommend that a POLAR agent or qualified technician should clean the condenser.

Troubleshooting

A qualified technician must carry out repairs if required.

in correctly and switched on
Plug or lead is damaged| Replace Plug or lead
Fuse in the plug has blown| Replace the fuse
Mains power supply fault| Check mains power supply
The dispenser is not cooling| Coolant leak| Call POLAR agent or qualified technician
Fan motor failed| Call POLAR agent or qualified technician
Airflow obstructed to the condenser| Increase the gap between appliance and obstacles/heat source
Tap leaks| Tap piston not lubricated well| Lubricate the tap piston
Tap piston is defective| Replace the Tap piston
Product leaks from the back of the bowl| Bowl not fitted correctly| Check the positioning of the bowl
Bowl seal not lubricated well| Lubricate the bowl seal
Bowl seal is defective| Replace the Bowl seal
Loud noises| Front seal is not applied correctly| Put the seal correctly
Seal not lubricated well| Lubricate the seal
Tap does not distribute| Ice blocked inside the bowl| Turn off the unit to let ice melt
Slush has stains| Auger seal is dirty| Clean the auger seal
Auger seal is worn| Replace with a new one

Technical Specifications

Note: Due to our continuing program of research and development, the specifications herein may be subject to change without notice.

Model| Voltage| Power (W)| Current (A)| Bowls| Capacity (litres)| Refrigerant
---|---|---|---|---|---|---
UA044| 220-240V ∼ 50Hz| 435W| 2.23A| 1| 12| R290
UA045| 765W| 3.5A| 2| 24| R290
UA046| 1040W| 4.9A| 3| 36| R290
Model| Dimensions HxWxDmm| Net Weight (kg)| Noise level
---|---|---|---
UA044| 940 x 280 x 610| 35| <60 dB
UA045| 940 x 496 x 610| 57
UA046| 940 x 714 x 610| 78

Electrical Wiring

POLAR appliances are supplied with a 3 pin BS1363 plug and lead.
The plug is to be connected to a suitable mains socket.
POLAR appliances are wired as follows:

• Live wire (coloured brown) to terminal marked L
• Neutral wire (coloured blue) to terminal marked N
• Earth wire (coloured green/yellow) to terminal marked E

This appliances must be earthed.
If in doubt consult a qualified electrician.
Electrical isolation points must be kept clear of any obstructions. In the event of any emergency disconnection being required they must be readily accessible.

Disposal

EU regulations require refrigeration product to be disposed of by specialist companies who remove or recycle all gasses, metal and plastic components.
Consult your local waste collection authority regarding disposal of your appliance. Local authorities are not obliged to dispose of commercial refrigeration equipment but may be able to offer advice on how to dispose of the equipment locally.
Alternatively call the POLAR helpline for details of national disposal companies within the EU.

Compliance

The WEEE logo on this product or its documentation indicates that the product must not be disposed of as household waste. To help prevent possible harm to human health and/or the environment, the product must be disposed of in an approved and environmentally safe recycling process. For further information on how to dispose of this product correctly, contact the product supplier, or the local authority responsible for waste disposal in your area.
POLAR parts have undergone strict product testing in order to comply with regulatory standards and specifications set by international, independent, and federal authorities.
POLAR products have been approved to carry the following symbol:

All rights reserved. No part of these instructions may be produced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of POLAR.
Every effort is made to ensure all details are correct at the time of going to press, however, POLAR reserve the right to change specifications without notice.

DECLARATION OF CONFORMITY

U-Series Slush Maker – Single 12ltr Tank
U-Series Slush Maker – Double 12ltr Tank
U-Series Slush Maker – Triple 12ltr Tank| | UA044 (-E & -A)
UA045 (-E & -A)
UA046 (-E & -A)
Application of Territory Legislation &
Council Directives(s)| Machinery Directive 2006/42/EC
Supply of Machinery (Safety) Regulations 2008
IEC 60335-2-75: 2012 +A1:2015 +A2:2018
IEC 60335-2-89:2010 +A1:2012 +A2:2015
IEC 60335-1:2010 +A1:2013 +A2:2016
EN IEC 60335-2-75: 2023 + A1: 2023 + A2: 2023 + A11: 2023
EN 60335-2-89: 2010 + A1: 2016 + A2: 2017
EN 60335-1:2012 +A11:2014 +A13:2017 +A1:2019 + A14:
2019 + A2:
2019 + A15: 2021
EN62233:2008
Electro-Magnetic Compatibility (EMC) Directive
2014/30/EU – recast of 2004/108/EC
Electromagnetic Compatibility Regulations 2016
(S.I. 2016/1091)
EN IEC 55014-1: 2021
EN IEC 55014-2: 2021
EN IEC 61000-3-2: 2019 +A1:2021
EN 61000-3-3:2013 +A1:2019 +A2:2021
Restriction of Hazardous Substances Directive
(RoHS) 2015/863 amending Annex II to Directive
2011/65/EU
Restriction of the Use of Certain Hazardous
Substances in Electrical and Electronic
Equipment Regulations 2012 (S.I. 2012/3032)| Electrical Safety
IEC 60335-2-75: 2012 +A1:2015 +A2:2018
IEC 60335-2-89:2010 +A1:2012 +A2:2015
IEC 60335-1:2010 +A1:2013 +A2:2016
Electromagnetic Compatibility
EN IEC 55014-1: 2021
EN IEC 55014-2: 2021
EN IEC 61000-3-2: 2019 +A1:2021
EN 61000-3-3:2013 +A1:2019 +A2:2021
roducer Name| Polar

I, the undersigned, hereby declare that the equipment specified above conforms to the above Territory Legislation, Directive(s) and Standard(s).

Supplier
Producer Address| Fourth Way,
Avonmouth,
Bristol,
BS11 8TB
United Kingdom| Unit 9003,
Blarney Business Park,
Blarney,
Co. Cork
Ireland| 15 Badgally Road,
Campbelltown
NSW 2560

Eire
NL| 040 – 2628080
FR| 01 60 34 28 80
BE-NL| 0800-29129
BE-FR| 0800-29229
DE| 0800 – 1860806
IT| N/A
ES| 901-100 133

http://www.polar-refrigerator.com/
UA044_UA045_UA046_ML_A5_V1_2024/01/12

Documents / Resources

| POLAR UA044 Series Slush Maker [pdf] Instruction Manual
UA044, UA045, UA046, UA044 Series Slush Maker, UA044 Series, Slush Maker, Maker
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