Igloohome Smart Locks and Access solutions User Guide
- August 30, 2024
- igloohome
Table of Contents
Smart Locks and Access solutions
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Specifications
- SKU: Padlock Lite
- Body: Front – 18mm (0.70), Side – 6mm (0.23)
- Shackle: 20mm (0.78) x 90mm (3.54)
- Gross Weight (with packaging): 44mm (1.73)
- Net Weight: 26mm (1.02)
- Modes of Access (Entry): Fingerprint Sensor, App
- Power Type: Rechargeable Battery
- Battery Life: Not specified
- Emergency Power Type: USB-C Cable
- Battery Operating Temperature: Not specified
- Operating Temperature: Not specified
- Certifications: Not specified
- Protocols: Not specified
- Usage: Home Security
Product Information
Lock Anatomy
The Padlock Lite features a Hardened Steel Shackle, LED
Indicator, Fingerprint Sensor Bottom View, USB-C Port, and Back
Cover.
Lock Features
-
Auto Lock: Automatically locks once the
shackle is fastened. -
Security/Alarms: Security Lockout feature
disables padlock access after multiple incorrect attempts. -
Battery:
-
Emergency Jumpstart: Easily jumpstart the lock
with a USB-C cable connected to a power bank if batteries are
drained. -
Rechargeable Battery: Simply recharge the lock
with a USB-C cable if battery levels run low. -
Low Battery Alert: LED alert prompts you to
charge the batteries when they are low.
-
Product Usage Instructions
Managing the Battery
Charging the battery
-
Connect the USB cable into the USB-C port on the Padlock
Lite. -
Insert the other end of the cable into a USB-C power adapter
and plug it into a power outlet.
LED indications for charging status:
- Fully charged – Breathing Green LED.
- Charging – Breathing Red LED.
Charging requirements: Padlock Lite can be
fully charged in 1 hour with 5V 1A. It is recommended to fully
charge before use.
App Onboarding
Download the igloohome app:
-
The mobile app is available for free on the App Store and
Google Play Store.
Pairing the lock:
Ensure that the lock is in the ‘awake state’ before you start
the pairing process by cycling the shackle 3-5 times to wake up the
lock.
FAQ
Q: How long does the battery last on a full charge?
A: The battery life on a full charge is not specified in the
specifications provided.
Q: What should I do if I forget my access code or
fingerprint?
A: In case of forgotten access credentials, please refer to the
emergency jumpstart or hard restart procedures outlined in the user
manual.
“`
User guide Padlock Lite.
Version 0.1 07/221
Hi there!
We’re so glad you’ve decided to join us on this journey to create a world
without keys. You’re officially an igloohomie!
In this guide, you’ll find everything you need to get started with your lock.
We hope that we’ve been as comprehensive and informative as possible.
Afterall, we’re here to make life easier for you (at least when it comes to
your home’s access).
If you do not find what you’re looking for, we’re working on updating it. Or…
you could reach out to us at support@igloohome.co because we love interacting
with you! Speaking of interaction, let’s stay connected regardless. Why don’t
you join the community of igloohomies worldwide?
Follow us on Facebook
Watch us on YouTube
Or stalk us on Instagram
Maybe network with us on LinkedIn
We’re always updating our guides because we want to keep things fresh! You can
visit igloohome.co/support periodically to view the latest version, unless,
this is the latest
version. Hello you, igloohomie from the future, wow!
Table of Contents
What’s Included
4
Specifications
5
Lock Anatomy
6
Lock Features
7
Managing the Battery
8
App Onboarding
9
Mode of Access
11
Manage Lock Features
12
Emergency Jumpstart
14
Hard Restart
15
Audio and LED Indications
16
Troubleshoot
17
What’s Included
Padlock Lite
4
USBC-USBC Cable
Specifications
SKU Body Shackle Gross (with packaging) Net Modes of access (Entry) Power type Battery life Emergency power type Battery operating temperature Operating temperature Certifications Protocols Usage
SP3B, SP3R, SP3G, SP3Y (4 colours) Zinc alloy, Aluminum, ABS-PC Hardened Steel 0.3kg / 0.7lbs 0.25kg / 0.6lbs Bluetooth key, Fingerprint Rechargeable Lithium Battery Up to 6 months USB-C -10°C to 40°C / 14°F to 104°F -10°C to 40°C / 14°F to 104°F IPX6, CE, FCC, UKCA, RoHs 2 Bluetooth 5.0 To be used indoors only. Not to be exposed to wet weather conditions. Any application of the product near combustible or explosive environments is at the user’s sole and exclusive risk.
Front
18mm (0.70″)
Side
6mm (0.23″)
20mm (0.78″)
90mm (3.54″)
44mm (1.73″)
26mm (1.02″)
5
Lock Anatomy
Hardened Steel Shackle
LED Indicator
Fingerprint Sensor Bottom View
USB-C Port
6
Back Cover
Features
Lock
Auto Lock Automatically locks once the shackle is fastened.
Security / Alarms
Security Lockout Padlock access is disabled after several incorrect access
attempts to ensure your assets are secured.
Battery
Emergency Jumpstart Easily jumpstart the lock with a USB-C cable connected to
a power bank if batteries are drained.
Rechargeable Battery Simply recharge the lock with a USB-C cable if battery
levels run low.
Low Battery Alert Intuitive LED alert will prompt you to charge the batteries
when it runs low.
7
Managing the Battery
Charging the battery
Charging via the USB-C port on the Padlock Lite
1. Connect the USB cable into the USB-C port on the Padlock Lite
2. Insert the other end of the cable into a USB-C power adapter (not
provided) and plug it into a power outlet.
2 LED indications for charging status
1. Fully charged – Breathing Green LED 2. Charging – Breathing Red LED
Charging requirements: Padlock Lite can be fully charged in 1 hour with 5V 1A.
5V 1A charger is the minimum requirement. It is recommended for the Padlock
lite to be fully charged before use.
8
App Onboarding
Download the igloohome app
The mobile app is available for free on the App Store and Google Play Store!
App Store
Google Play
2 Pairing the lock
Ensure that the lock is in the `awake state’ before you start the pairing.
This can be done by : a) Cycling the shackle 3-5 times to wake up the lock
into
pairing mode. b) Charging the lock. c) On the home page, tap [+] and select
[Pair New Lock or Device] Select [Padlock Lite] and follow the pairing
instructions. d) Register fingerprint to complete the installation.
Note: Ensure your Bluetooth and Location services are turned on. You may have
to perform a Bluetooth sync after successfully pairing the lock to obtain the
initial battery status of the device.
9
3 Modes of Access
a) To unlock via Fingerprint: 1. Wake the lock by pressing the fingerprint
button. 2. The LED indicator on the lock will flash green when it is
successfully unlocked.
b) To unlock via Bluetooth: 1. Select the lock you want to unlock. 2. Tap [ ]
Note: Ensure your Bluetooth service is turned on and that you are within range
of the lock.
10
Modes of Access
a To unlock via Fingerprint:
1. Wake the lock by pressing the fingerprint button. 2. The LED indicator on
the lock will flash Green when it is successfully unlocked.
b To unlock via Bluetooth:
If you are an owner or admin, you will be able unlock the lock via Bluetooth.
This is also possible if you grant/ are granted a bluetooth key by the lock
owner.
1. Select the lock you want to unlock. 2. Tap [ ].
Note: Ensure your Bluetooth service is turned on and that you are within range
of the lock.
11
Manage Lock Features
You can configure the number of attempts before the Security Lockout mode is
enabled: *Please ensure you are within Bluetooth range of the lock and your
Bluetooth function is turned on.
1. On your app, tap [Lock Settings]. 2. Select [Security Lockout]. 3. Select
the number of attempts from 1 to 10, or choose to deactivate this function
completely. 4. Tap [Apply Changes].
Once this is set, the lockout will be triggered after you exceed the number of
attempts set.
Security Lockout Your lock will reject any further unlocking attempts via the
same mode you used. You can disable it by trying another valid access mode.
Triggered
Security Alarm
Security Lockout
1st Time
30 Sec
1 Min
2nd Time
3rd and Consecutive Time
60 Sec 90 Sec
5 Min 10 Min
Emergency Jumpstart
1. Connect the USB-C to USB-C cable to a power bank. 2. Plug the USB-C port into the jumpstart port on the lock. 3. Once the lock powers up, unlock via an authorised fingerprint or bluetooth within 20 seconds.
12
Emergency Jumpstart
USB-C Jumpstart
1. Connect the USB-C to USB-C cable to a power bank then plug it into the
USB-C jumpstart port on the Padlock Lite.
2. While the USB-C to USB-C cable is connected to the power bank, unlock via
an authorized fingerprint or bluetooth.
Please unlock via an authorized fingerprint or bluetooth within 20 seconds
after the padlock is powered up.
13
Hard Reset
Hold down the fingerprint button for 10 seconds in the unlocked state for to
activate the hard reset mode (blinking red-blue LED).
2 Scan an authorised fingerprint to complete the hard reset. Any authorised
fingerprint can be
used to do a hard reset.
3
Upon a successful hard reset, the lock will boot up. The fingerprint sensor acts like a lock-unlock
button in the unpaired state.
Note: If no fingerprint has been added, then the customer can only hard reset
(unpair) using the app.
14
LED Indications
Actions
Bluetooth Connection
Successfully unlocked
(BT and fingerprint)
Indications
LED Indicator flashes blue Flash Green LED 2 times
Successfully Locked
Incorrect Fingerprint
Security Lockout
Security Lockout Deactivated
Low Battery Alert
Green LED for 2 seconds
Flash Red LED 2 times Red LED stays on throughout the entire
duration of the lockout N/A
Breathing Red LED for 5 seconds
Unpair
Solid Blue LED for 2 seconds Solid Green LED for 2 seconds The lock is unresponsive during this 4 seconds
Power Startup
Power Shutdown (Deep Sleep)
Press hold before Flash Green LED 1 time
Breathing Green LED when USB-C is connected
Charging In Progress
Charging Completed
Fingerprint Registration
Request
Breathing Red LED when USB-C is connected Breathing Green LED when USB-C is
connected
Flash Green 1 time
Hard Reset
Flash LED sequence, Blue 1 sec, Green 1 sec, Red 1 sec
15
Troubleshoot
Hardware Troubleshooting:
I am unable to close the shackle to lock the padlock.
· Do an unlock via fingerprint or Bluetooth and try to close the shackle
again.
· Note that you might accidentally lock the padlock manually by holding the
Fingerprint when the padlock is open.
The padlock LED indicator flashes Red when I try to fingerprint unlock.
I closed the shackle but the padlock did not relock automatically.
· Make sure Auto Lock is ON via the igloohome mobile app.
· If Auto Lock is ON and the padlock is still not working, try to lock the
padlock manually by holding the Fingerprint button for 2 seconds.
· Security Lockout is triggered on the Padlock Lite. · Please refer to page 12.
I tried to use USB-C to jumpstart the lock but unable to.
· Please ensure USB-C connector is connected to the USB-C slot securely while
unlocking it with PIN code or Bluetooth.
· Please unlock within 20 seconds. · Please ensure that the Power Bank has
sufficient
power.
The lock is not responding at all.
· The Padlock battery is flat. · Use a USB C powerbank to jumpstart the lock.
· Refer to page 14 for more details.
16
FCC Compliance
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
· Reorient or relocate the receiving antenna. · Increase the separation
between the equipment and receiver. · Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected. · Consult the dealer or an experienced radio/TV
technician for help.
NOTE: The Grantee is not responsible for any changes or modifications not
expressly approved by the party responsible for compliance. such modifications
could void the user’s authority to operate the equipment.
The device has been evaluated to meet general RF exposure requirement. This
equipment complies with FCC’s RF radiation exposure limits set forth for an
uncontrolled environment. This device and its antenna(s) must not be co-
located or conjunction with any other antenna or transmitter.
17
IC Caution
RSS-Gen Issue 5 “&” RSS-Gen Numéro 5
English : This device contains licence-exempt transmitter(s)/receiver(s) that
comply with Innovation, Science and Economic Development Canada’s licence-
exempt RSS(s). Operation is subject to the following two conditions: (1) This
device may not cause interference. (2) This device must accept any
interference, including interference that may cause undesired operation of the
device. Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
French: Cet appareil contient des émetteurs / récepteurs exemptés de licence
conformes aux RSS (RSS) d’Innovation, Sciences et Développement économique
Canada. Le fonctionnement est soumis aux deux conditions suivantes: (1) Cet
appareil ne doit pas causer d’interférences. (2) Cet appareil doit accepter
toutes les interférences, y compris celles susceptibles de provoquer un
fonctionnement indésirable de l’appareil. Tout changement ou modification non
expressément approuvé par la partie responsable de la conformité pourrait
annuler l’autorité de l’utilisateur à utiliser l’équipement.
Dutch: Dit apparaat bevat licentie-vrijgestelde zender (s)/ontvanger (s) die
voldoen aan innovatie, Wetenschap en economische ontwikkeling Canada’s
licentie-vrijgestelde RSS (s). Bediening is onderwerp naar de volgende twee
voorwaarden: (1) Dit apparaat veroorzaakt mogelijk geen interferentie. (2) Dit
apparaat moet elke interferentie accepteren, inclusief interferentie die kan
veroorzaken ongewenste werking van het apparaat. Alle wijzigingen of
aanpassingen die niet uitdrukkelijk zijn goedgekeurd door de partij die
verantwoordelijk is voor Naleving kan de autoriteit van de gebruiker ongeldig
maken om de apparatuur te bedienen.
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For more support articles, go to:
igloohome.co/support
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