Igloohome Smart Locks and Access solutions User Guide

August 30, 2024
igloohome

Smart Locks and Access solutions

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Specifications

  • SKU: Padlock Lite
  • Body: Front – 18mm (0.70), Side – 6mm (0.23)
  • Shackle: 20mm (0.78) x 90mm (3.54)
  • Gross Weight (with packaging): 44mm (1.73)
  • Net Weight: 26mm (1.02)
  • Modes of Access (Entry): Fingerprint Sensor, App
  • Power Type: Rechargeable Battery
  • Battery Life: Not specified
  • Emergency Power Type: USB-C Cable
  • Battery Operating Temperature: Not specified
  • Operating Temperature: Not specified
  • Certifications: Not specified
  • Protocols: Not specified
  • Usage: Home Security

Product Information

Lock Anatomy

The Padlock Lite features a Hardened Steel Shackle, LED
Indicator, Fingerprint Sensor Bottom View, USB-C Port, and Back
Cover.

Lock Features

  • Auto Lock: Automatically locks once the
    shackle is fastened.

  • Security/Alarms: Security Lockout feature
    disables padlock access after multiple incorrect attempts.

  • Battery:

    • Emergency Jumpstart: Easily jumpstart the lock
      with a USB-C cable connected to a power bank if batteries are
      drained.

    • Rechargeable Battery: Simply recharge the lock
      with a USB-C cable if battery levels run low.

    • Low Battery Alert: LED alert prompts you to
      charge the batteries when they are low.

Product Usage Instructions

Managing the Battery

Charging the battery

  1. Connect the USB cable into the USB-C port on the Padlock
    Lite.

  2. Insert the other end of the cable into a USB-C power adapter
    and plug it into a power outlet.

LED indications for charging status:

  1. Fully charged – Breathing Green LED.
  2. Charging – Breathing Red LED.

Charging requirements: Padlock Lite can be
fully charged in 1 hour with 5V 1A. It is recommended to fully
charge before use.

App Onboarding

Download the igloohome app:

  • The mobile app is available for free on the App Store and
    Google Play Store.

  • App Store

  • Google Play

Pairing the lock:

Ensure that the lock is in the ‘awake state’ before you start
the pairing process by cycling the shackle 3-5 times to wake up the
lock.

FAQ

Q: How long does the battery last on a full charge?

A: The battery life on a full charge is not specified in the
specifications provided.

Q: What should I do if I forget my access code or

fingerprint?

A: In case of forgotten access credentials, please refer to the
emergency jumpstart or hard restart procedures outlined in the user
manual.

“`

User guide Padlock Lite.
Version 0.1 07/221

Hi there!
We’re so glad you’ve decided to join us on this journey to create a world without keys. You’re officially an igloohomie!
In this guide, you’ll find everything you need to get started with your lock. We hope that we’ve been as comprehensive and informative as possible. Afterall, we’re here to make life easier for you (at least when it comes to your home’s access).
If you do not find what you’re looking for, we’re working on updating it. Or… you could reach out to us at support@igloohome.co because we love interacting with you! Speaking of interaction, let’s stay connected regardless. Why don’t you join the community of igloohomies worldwide?

Follow us on Facebook

Watch us on YouTube

Or stalk us on Instagram

Maybe network with us on LinkedIn

We’re always updating our guides because we want to keep things fresh! You can visit igloohome.co/support periodically to view the latest version, unless, this is the latest
version. Hello you, igloohomie from the future, wow!

Table of Contents

What’s Included

4

Specifications

5

Lock Anatomy

6

Lock Features

7

Managing the Battery

8

App Onboarding

9

Mode of Access

11

Manage Lock Features

12

Emergency Jumpstart

14

Hard Restart

15

Audio and LED Indications

16

Troubleshoot

17

What’s Included

Padlock Lite
4

USBC-USBC Cable

Specifications

SKU Body Shackle Gross (with packaging) Net Modes of access (Entry) Power type Battery life Emergency power type Battery operating temperature Operating temperature Certifications Protocols Usage

SP3B, SP3R, SP3G, SP3Y (4 colours) Zinc alloy, Aluminum, ABS-PC Hardened Steel 0.3kg / 0.7lbs 0.25kg / 0.6lbs Bluetooth key, Fingerprint Rechargeable Lithium Battery Up to 6 months USB-C -10°C to 40°C / 14°F to 104°F -10°C to 40°C / 14°F to 104°F IPX6, CE, FCC, UKCA, RoHs 2 Bluetooth 5.0 To be used indoors only. Not to be exposed to wet weather conditions. Any application of the product near combustible or explosive environments is at the user’s sole and exclusive risk.

Front
18mm (0.70″)

Side
6mm (0.23″)

20mm (0.78″)

90mm (3.54″)

44mm (1.73″)

26mm (1.02″)
5

Lock Anatomy
Hardened Steel Shackle

LED Indicator

Fingerprint Sensor Bottom View
USB-C Port
6

Back Cover

Features
Lock
Auto Lock Automatically locks once the shackle is fastened.
Security / Alarms
Security Lockout Padlock access is disabled after several incorrect access attempts to ensure your assets are secured.

Battery
Emergency Jumpstart Easily jumpstart the lock with a USB-C cable connected to a power bank if batteries are drained.
Rechargeable Battery Simply recharge the lock with a USB-C cable if battery levels run low.

Low Battery Alert Intuitive LED alert will prompt you to charge the batteries when it runs low.
7

Managing the Battery
Charging the battery

Charging via the USB-C port on the Padlock Lite
1. Connect the USB cable into the USB-C port on the Padlock Lite
2. Insert the other end of the cable into a USB-C power adapter (not provided) and plug it into a power outlet.

2 LED indications for charging status
1. Fully charged – Breathing Green LED 2. Charging – Breathing Red LED

Charging requirements: Padlock Lite can be fully charged in 1 hour with 5V 1A. 5V 1A charger is the minimum requirement. It is recommended for the Padlock lite to be fully charged before use.
8

App Onboarding

Download the igloohome app

The mobile app is available for free on the App Store and Google Play Store!

App Store

Google Play

2 Pairing the lock
Ensure that the lock is in the `awake state’ before you start the pairing.
This can be done by : a) Cycling the shackle 3-5 times to wake up the lock into
pairing mode. b) Charging the lock. c) On the home page, tap [+] and select [Pair New Lock or Device] Select [Padlock Lite] and follow the pairing instructions. d) Register fingerprint to complete the installation.
Note: Ensure your Bluetooth and Location services are turned on. You may have to perform a Bluetooth sync after successfully pairing the lock to obtain the initial battery status of the device.
9

3 Modes of Access
a) To unlock via Fingerprint: 1. Wake the lock by pressing the fingerprint button. 2. The LED indicator on the lock will flash green when it is successfully unlocked.
b) To unlock via Bluetooth: 1. Select the lock you want to unlock. 2. Tap [ ] Note: Ensure your Bluetooth service is turned on and that you are within range of the lock.
10

Modes of Access
a To unlock via Fingerprint:
1. Wake the lock by pressing the fingerprint button. 2. The LED indicator on the lock will flash Green when it is successfully unlocked.
b To unlock via Bluetooth:
If you are an owner or admin, you will be able unlock the lock via Bluetooth. This is also possible if you grant/ are granted a bluetooth key by the lock owner.
1. Select the lock you want to unlock. 2. Tap [ ].
Note: Ensure your Bluetooth service is turned on and that you are within range of the lock.
11

Manage Lock Features

You can configure the number of attempts before the Security Lockout mode is enabled: *Please ensure you are within Bluetooth range of the lock and your Bluetooth function is turned on.
1. On your app, tap [Lock Settings]. 2. Select [Security Lockout]. 3. Select the number of attempts from 1 to 10, or choose to deactivate this function completely. 4. Tap [Apply Changes].
Once this is set, the lockout will be triggered after you exceed the number of attempts set.
Security Lockout Your lock will reject any further unlocking attempts via the same mode you used. You can disable it by trying another valid access mode.

Triggered

Security Alarm

Security Lockout

1st Time

30 Sec

1 Min

2nd Time
3rd and Consecutive Time

60 Sec 90 Sec

5 Min 10 Min

Emergency Jumpstart

1. Connect the USB-C to USB-C cable to a power bank. 2. Plug the USB-C port into the jumpstart port on the lock. 3. Once the lock powers up, unlock via an authorised fingerprint or bluetooth within 20 seconds.

12

Emergency Jumpstart
USB-C Jumpstart
1. Connect the USB-C to USB-C cable to a power bank then plug it into the USB-C jumpstart port on the Padlock Lite.
2. While the USB-C to USB-C cable is connected to the power bank, unlock via an authorized fingerprint or bluetooth.
Please unlock via an authorized fingerprint or bluetooth within 20 seconds after the padlock is powered up.
13

Hard Reset
Hold down the fingerprint button for 10 seconds in the unlocked state for to activate the hard reset mode (blinking red-blue LED).

2 Scan an authorised fingerprint to complete the hard reset. Any authorised fingerprint can be
used to do a hard reset.

3

Upon a successful hard reset, the lock will boot up. The fingerprint sensor acts like a lock-unlock

button in the unpaired state.

Note: If no fingerprint has been added, then the customer can only hard reset (unpair) using the app.
14

LED Indications

Actions
Bluetooth Connection
Successfully unlocked
(BT and fingerprint)

Indications
LED Indicator flashes blue Flash Green LED 2 times

Successfully Locked
Incorrect Fingerprint
Security Lockout
Security Lockout Deactivated
Low Battery Alert

Green LED for 2 seconds
Flash Red LED 2 times Red LED stays on throughout the entire
duration of the lockout N/A
Breathing Red LED for 5 seconds

Unpair

Solid Blue LED for 2 seconds Solid Green LED for 2 seconds The lock is unresponsive during this 4 seconds

Power Startup
Power Shutdown (Deep Sleep)

Press hold before Flash Green LED 1 time
Breathing Green LED when USB-C is connected

Charging In Progress
Charging Completed
Fingerprint Registration
Request

Breathing Red LED when USB-C is connected Breathing Green LED when USB-C is connected
Flash Green 1 time

Hard Reset

Flash LED sequence, Blue 1 sec, Green 1 sec, Red 1 sec
15

Troubleshoot
Hardware Troubleshooting:

I am unable to close the shackle to lock the padlock.
· Do an unlock via fingerprint or Bluetooth and try to close the shackle again.
· Note that you might accidentally lock the padlock manually by holding the Fingerprint when the padlock is open.
The padlock LED indicator flashes Red when I try to fingerprint unlock.

I closed the shackle but the padlock did not relock automatically.
· Make sure Auto Lock is ON via the igloohome mobile app.
· If Auto Lock is ON and the padlock is still not working, try to lock the padlock manually by holding the Fingerprint button for 2 seconds.

· Security Lockout is triggered on the Padlock Lite. · Please refer to page 12.

I tried to use USB-C to jumpstart the lock but unable to.
· Please ensure USB-C connector is connected to the USB-C slot securely while unlocking it with PIN code or Bluetooth.
· Please unlock within 20 seconds. · Please ensure that the Power Bank has sufficient
power.

The lock is not responding at all.
· The Padlock battery is flat. · Use a USB C powerbank to jumpstart the lock. · Refer to page 14 for more details.

16

FCC Compliance
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected. · Consult the dealer or an experienced radio/TV technician for help.
NOTE: The Grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. such modifications could void the user’s authority to operate the equipment.
The device has been evaluated to meet general RF exposure requirement. This equipment complies with FCC’s RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna(s) must not be co- located or conjunction with any other antenna or transmitter.
17

IC Caution
RSS-Gen Issue 5 “&” RSS-Gen Numéro 5
English : This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence- exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
French: Cet appareil contient des émetteurs / récepteurs exemptés de licence conformes aux RSS (RSS) d’Innovation, Sciences et Développement économique Canada. Le fonctionnement est soumis aux deux conditions suivantes: (1) Cet appareil ne doit pas causer d’interférences. (2) Cet appareil doit accepter toutes les interférences, y compris celles susceptibles de provoquer un fonctionnement indésirable de l’appareil. Tout changement ou modification non expressément approuvé par la partie responsable de la conformité pourrait annuler l’autorité de l’utilisateur à utiliser l’équipement.
Dutch: Dit apparaat bevat licentie-vrijgestelde zender (s)/ontvanger (s) die voldoen aan innovatie, Wetenschap en economische ontwikkeling Canada’s licentie-vrijgestelde RSS (s). Bediening is onderwerp naar de volgende twee voorwaarden: (1) Dit apparaat veroorzaakt mogelijk geen interferentie. (2) Dit apparaat moet elke interferentie accepteren, inclusief interferentie die kan veroorzaken ongewenste werking van het apparaat. Alle wijzigingen of aanpassingen die niet uitdrukkelijk zijn goedgekeurd door de partij die verantwoordelijk is voor Naleving kan de autoriteit van de gebruiker ongeldig maken om de apparatuur te bedienen.
18

For more support articles, go to:

igloohome.co/support

19

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

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