Deadbolt 2S Metal Grey

Installers & User guide Deadbolt 2S Metal Grey.
Version 0.1 05/191

Welcome!
This guide will get you up and running with your igloohome Deadbolt 2S Metal Grey. In the meantime, you should follow igloohome on Facebook and Youtube!

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As our igloohome app is frequently updated, there may be changes to this manual. Please refer to our website igloohome.co/support for the latest version of the manual.

Table of Contents

What’s Included

4

Specifications

5

Installation Guide

Requirements

6

Prepare Door for Installation

7

Prepare Lock for Installation

9

Installation Instructions

10

Test Lock

16

Prepare the Door Frame

17

User Guide

Lock Anatomy

18

Features

19

Unlocking and Locking

21

App Onboarding

22

Managing Access in App

23

Lock Behaviour

24

9V Jumpstart

26

Airbnb Connect

27

Audio and LED Indications

28

Troubleshooting

29

What’s Included

Back Plate

Front Assembly & Rubber Gasket

Back Assembly Rubber Gasket

Back Assembly

AA Alkaline Batteries x4

Bolt Assembly

Strike Plate Housing & Strike Plate

Screw Holder

Keys x5

Fold this line
Drill Sheet Version 0.2 03/18

Edge of the door
Drill a25mm (1″) hole atthe center of door edge based onyour Door Thickness measuer ments
25mm
Door Thickness Drill for: 35mm (1-3/8″) Drill for: 45mm (1-3/4″) Drill for: 60mm (2-3/8″)

Face of the door

10mm (Optional)

Drill for: 60mm (2-3/8″) backset

Drill for: 70mm (2-3/4″) backset

Centerline
Drill for: 60mm (2-3/8″) backset
Drill for: 70mm (2-3/4″) backset

54mm

Drill Sheet
4

5mm (0.019″) Bolt Screw x2

8mm (0.03″) Bolt Screw x2

Door Sensor & Magnet

43mm (1.69″) 15mm (0.59″) 20mm (0.78″) Bolt Screw x3 Wood Screw x4 Bolt Screw

Specifications

Model Battery Type Battery Life Emergency Power Operation Temp Storage Temp IP Rating Material Weight Unlock Mechanism

igloohome Smart Deadbolt 2S Metal Grey 4 x AA* Alkaline Up to 1 Year 9V Alkaline Battery -20°C to 50°C -30°C to 60°C IP65 AI, Zinc Alloy, ABS Net: 450g, Gross: 550g Bluetooth, PIN code, Physical Keys, Thumbturn

Front

Side

Back

145mm (5.70″) 160mm (6.29″)

60mm (2.36″)

11mm (0.43″)

30mm (1.18″)

65mm (2.55″)

• DO NOT USE: Heavy Duty, Eveready, GP, or rechargeable batteries. Please note that using recommended battery brands such as Panasonic, Duracell, or Energizer will improve the performance and lifespan of the lock.
  5

Installation Guide
Requirements
Door Thickness
a
b

Clearance
b

160mm (6.29″) 145mm (5.70″)

e b c
d
Measurements
a 35mm (1.37″) to 60mm (2.36″) b 10mm (0.39″) c 20mm (0.78″) d >110mm (4.33″) for 60mm (2.36″) / >120mm (4.72″) for 70mm (2.75″) backset e 50mm (1.96″)
6

Prepare Door for Installation
Items needed:

Drill Sheet

Drill

10mm (0.39″)

54mm (2.12″)

Drill Bit

Hole Saw

2 Phillips Screw Driver

25mm (0.98″) Spade Bit

20mm (0.78″) Chisel

Hammer

Recommended Door and door frame material : Wood

Recommended Gap between door and door frame: <3mm (0.01″)

Please ensure that there is an existing handle on your door for push – pull access. Not for: metal gates, glass doors or sliding doors. If you are unsure if your door is suitable, send us web links to your door pictures to info@igloohome.co
7

How to use the Drill Sheet
Drilling (Door)
Fold here before drilling holes for side 10mm (0.39″) Drill Bit

54mm (2.12″) Hole Saw
Chiselling
Put the bolt tongue in & chisel around the edge

54mm (2.12″)

Make sure this is aligned to the centre
of door edge

25mm (0.98″) Spade Bit

Door edge

25mm (0.98″)

54mm (2.12″) Deep

57mm (2.25″)

20mm (0.78″) Chisel

20mm (0.78″) Chisel

Mark the center of the holes and then drill for accuracy.

8

Prepare Lock For Installation
Set Back Assembly for Left / Right Hand Installation

Left Hand Installation Set the toggle to `LH’ for left-hand installation

• Hinge is on your left.

Hinge

Outside

Right Hand Installation Set the toggle to `RH’ for right-hand installation

• Hinge is on your right.

Hinge Outside

Remove Battery Cover from the Back Assembly

Top View of Battery Cover

Press the button on the top of the battery cover,
and pull outwards.

9

Installation Instructions
Measure
If you are replacing your current deadbolt lock, industry standards are 60mm (2.36″) or 70mm (2.75″) backset. To determine which backset length you should use, so measure the distance (x) between the center of 54mm (2.12″) hole to door edge.
54mm (2.12″) Hole
X

Prepare bolt assembly based on the distance (x)
Bolt ships with bolt assembly in 60mm (2.36″) position. If required, twist the bolt and pull to extend (simultaneously) to 70mm (2.75″) backset position.
Twist upwards

Twist downwards

Pull

to lock backset position

10

Insert bolt and front assembly into door edge
The + hole on the backset should be in the middle of the hole.
Screw Holder

c c
Screws
15mm (0.59″)

Please ensure that tailpiece is in vertical position.

Measure and cut the tailpiece if necessary
After inserting the tailpiece, measure the distance of protrusion from the door.

Door thickness (mm) No. of notch to cut

60

0

55

1

45

2

40

3

35

4

Notch

The recommended tailpiece protrusion from the door is 15mm (0.6″).

11

Secure the Front Assembly using the Back Plate.
To do this, place the Back Plate (ensuring the correct side placement).
d

Screws
d 43mm (1.69″)

Follow this orientation

d

d

5 Door Sensor Installation
Adjust the position of the door sensor according to the door handling (left or right hand installation). Use the 2 x 5mm (0.19″) screws to secure the door sensor to the back plate.

Right-hand Installation

Left-hand Installation

Do not overtighten the screws

Screws
e 5mm (0.19″)
12

e e
e e

6 Fit in the Rubber Gasket
Insert the front assembly cable through the rectangular hole on the rubber gasket. The hole should be on the right side of the rubber gasket.
Door Sensor Cable goes through the arched hole on the Rubber Gasket

Assembly Cable
Right-hand Installation

Left-hand Installation

13

7 Connect Assembly Cable
Connect the sensor cable to the Back Assembly then connect the assembly cable from the Front assembly through the 54mm (2.12″) hole to the Back Assembly. Ensure that the wire is installed properly and securely.

Door Sensor Cable
Assembly Cable

8 Fit Back Assembly to the Door Tailpiece
Ensure thumbturn position is turned to `unlock’ position.

Right-hand Installation

Left-hand Installation

Thumbturn is in vertical
position

Thumbturn is in horizontal
position

14

9 Secure the Back Assembly
Do not overtighten the screws
Screws
8mm (0.31″) 20mm (0.78″)
10 Insert 4 AAAlkaline Batteries and push the battery case lid inwards to close
Side View
15

Test Lock
Place hand over your lock to activate touchpad and hold `Unlock’ icon to lock.

Does your bolt lock?

Yes
Congrats! Your lock is correctly installed.
Proceed to next steps.

No
Bummer! Does the bolt lock and unlock when you turn the thumbturn?

Yes

Left-Right toggle incorrectly set

Troubleshoot: Try Setting the left-right toggle on your back assembly to the correct side. (See Pg. 10)

LH

RH

No
Tailpiece and/or thumbturn incorrectly set
Troubleshoot: Dissemble lock and install it again.

Still experiencing issues? Go to igloohome.co/support for more help
16

Prepare the Door Frame

Ensure to align the lock to the door frame and mark it down.

Mark out where the bolt tongue locks then drill a corresponding hole on door frame. Chisel to fit the strike plate in as well.

Door Frame

25mm (0.98″)

Spade Bit

Mark & Drill Hole

Same height

20mm (0.78″) Chisel

26mm (1.02″)

58mm (2.28″)

Secure strike plate housing and strike plate using 2x 25mm (0.98″) wood screws.

4

Paste the magnet opposite the door sensor.

1mm (0.0039″)

Door Sensor Magnet

Door Sensor

17

User Guide
Lock Anatomy
Front & Back Assembly

Clear

Battery Cover Release
Touch Screen Keypad
Battery Cover

Unlock

Key hole Cover (Remove cover to access physical key unlock)
9V Jumpstart

Thumbturn
Multi-Function Button

18

Features
PIN / Bluetooth Unlock
Master PIN Code The igloohome Deadbolt 2S unlocks with a permanent Master PIN Code.
User PIN Code The igloohome mobile app can generate multiple types of User Pin codes, e.g. One-Time, Permanent & Duration.
Lock
Auto Re-lock The Deadbolt 2S relocks automatically when door is closed. User can configure the delay or deactivate relock if they prefer to. Do note that function will only work when Sensor is installed.
Battery
Emergency Jump-Start If battery power is drained, an external 9 Volt battery can be used to provide emergency power. The 2 contact points of the battery must be aligned with the 2 contact points on the Deadbolt 2S for 2 seconds.

Bluetooth Master Key The igloohome Deadbolt 2S unlocks with Bluetooth via the app.
Bluetooth Guest Key The igloohome mobile app can generate and share Bluetooth keys (based on duration with guests to unlock the Deadbolt 2S.
Manual Locking Hold the `Unlock’ button for 1 second to manually lock the Deadbolt 2S.

19

Features
Security / Alarms

Keypad Security Lockout Be assured with an additional layer of security with the keypad lockout if the keypad is being tampered. User can configure number of incorrect attempts to trigger lockout.
Keypad Disabled Mode Disable the keypad to prevent PIN code entry from outside via the Multi Function Button.
Masking Security Code Enter up to 8 digits before your PIN Code to reduce risk of intruders checking fingerprints.

Activity Logs Entry via PIN codes and Bluetooth Key will be logged in the app.
Bluetooth key access logs are updated in real-time and PIN code access logs are updated when the owner uses a bluetooth key or update logs.
Tamper Alarm The lock will sound if intruders try to pry the lock from the door.
Passage Mode Activate Passage mode via the Multi Function Button or turning auto relock off via Bluetooth. Refer to Page 25.

20

Unlocking & Locking
PIN Code
Thumbturn Physical Key

igloohome App
Bluetooth Basic Unlock

Home

Deadbolt

Warehouse

Julia

Basic

Access

Logs

Settings

igloohome App
Bluetooth Guest Key

Home

Deadbolt

Warehouse

John

Android-Create IOS-Claim

Feb 12, 2019 20:00 SGT

Sep 30, 2019 00:00 SGT

Unlocking
PIN Code Key in your PIN code and press Unlock’ icon Bluetooth Basic Unlock On your app, click on the Bluetooth Unlock button and tap on your lock Thumbturn Use thumbturn at the back of lock Locking Unlock’ Key Press and hold `Unlock’
Auto Re-Lock Works only with the Re-lock Sensor

Bluetooth Guest Key Refer to page 23 Physical Key Use the physical key to unlock the door
Physical Key Use the physical key to lock the door Thumbturn Use thumbturn at the back of lock
21

App Onboarding
Test Factory PIN Unlock
In the factory mode (before pairing), the PIN to unlock is 1234567890
2 Register as a Lock User
a) Download igloohome from App store / Play store. b) Create an account and login.
3 Pairing
a) Select [Add new igloohome lock] Note: For existing users with other paired locks, go to [Configuration], select [Add Locks] and follow the instructions.
4 Setting Master PIN code
Before proceeding, turn on your Bluetooth and ensure that you are within Bluetooth range of the lock. Go to [Access] and customize your [Master PIN] by editing it.
22

Managing Access in App

Creating PIN codes
PIN codes can be generated on the app under [Access], create [+Access] and choose either One-Time, Permanent or Duration PIN.
Pin codes will expire if its not use within its activation period. Refer to the table below.

PIN Type One-Time PIN Permanent PIN Duration PIN

Use PIN within* 24 hrs of generation 24hrs of generation 24hrs from the start time

Note: Duration PIN code end times can be customised within a 28-day timeframe. Past this timeframe, the end time will automatically be configured to the start time.

2 Bluetooth Guest Key

Bluetooth Guest Key can be shared with other users for mobile access. It allows your guests to unlock the igloohome smart lock via Bluetooth.

There are 3 steps to using a Shared Bluetooth Key

Under [Access], create [+Access] and choose [Bluetooth Key] under

[Access Type]. Proceed to share the key after it is created.

Guest receives the Bluetooth Key by one of these methods:

· Clicking the URL given and follow the instructions.

· Claiming Bluetooth Key under [Configuration].

Guest can now use the Bluetooth Key under the Guest Bluetooth Key Section

whenever he/she is within range of the lock.

Notes: · ·

The owner can revoke the Bluetooth Key in App. Bluetooth Key must be accepted within 1 hour of generation before it expires.

23

Lock Behaviour
Keypad Security Lockout
After several incorrect PIN code attempts, the igloohome Smart Deadbolt 2S keypad will be locked out and the security alarm will be triggered. Note: Physical key and Bluetooth Unlock can be used to unlock in this mode.

Triggered by Disable By Behaviour Duration

Keypad Security Lockout
5 consecutive PIN Code attempts by default (Configurable via Bluetooth)
After 1 / 5 / 10 Minutes or
Any other unlocking methods
Single flash when keypad is triggered.
Please refer to table below.

Triggered
1st Time
2nd Time
3rd and Consecutive Time

Security Alarm
30 Sec 60 Sec 90 Sec

Keypad Lockout
1 Min 5 Min 10 Min

24

2 Keypad Disabled Mode
Keypad Disabled Mode prevents others from using PIN code to unlock when you are inside the property. Note: Physical key, Bluetooth key & Thumbturn can be used to unlock in this mode and the Keypad will be enabled after successfully unlocked.
3 Passage Mode
Passage Mode enables you to have easy access during high human traffic flow by deactivating auto relock. Method 1: Turn off auto relock under lock settings via Bluetooth Method 2: Holding on to the Multi-Function Button

Activated by Deactivated By
Behaviour

Keypad Disabled Mode & Passage Mode
Holding on to the Multi-Function Button until a long beep is heard.
Holding on to the Multi-Function Button until 2 quick beeps are heard or Any other unlocking methods
Double flash when keypad is triggered.

25

9V Jumpstart
9V Jumpstart Feature
1. Touch and hold the battery contacts against the 9V jumpstart pin on the lock and you will hear a series of beeps and the keypad will light up. 2. While holding the 9V battery to the jumpstart, key in your PIN code on the keypad followed by the `Unlock’ icon

9V

9V

9V
9V
Please ensure terminals of the 9V battery are in contact with the Jump Start contact points of the lock for 2 seconds to activate your Deadbolt 2S.
26

Airbnb Connect
87 Airbnb Connect
Airbnb Connect automates the generation of PIN codes for your Airbnb guests based on their approved reservations. It costs USD$4.99 per month, but is currently on free trial.
Here are the steps to activate Airbnb Connect
Step 1: Connect to your Airbnb Under [Account Settings], select [Connect with Airbnb] Step 2: Connect to Airbnb listings Under [Reservations], click the [Add] icon to select a home to connect to. Select Airbnb Listing and PIN Time to associate.
Note: · Emails with PIN code will be sent to the guest between 1 to 48 hours before
check-in time (configurable). · PINs will only be valid between the check-in and check-out times.
Step 3: Change Check-in and Check-out time Under [Configuration], select [Manage Homes] followed by the listing to view or edit its details.
Notes: · If the access mail has not been sent, changing your check-in/check- out time via the app
modifies the start and end time of the PIN codes to be shared with your guest. · If the access mail has been sent, changing these details will only affect the next
reservation. · Changing these details on the igloohome app does not update the check-in/check-out
time on the listing on the Airbnb website.
2 Disconnect Airbnb
Should you prefer to generate PIN codes for your guests manually, you may disconnect your Airbnb listing from the igloohome home listing with the steps below. 1. Under [Reservations], disconnect all the listings (if any). 2. Under [Account Settings], select [Disconnect with Airbnb]. Should you wish to completely disconnect your Airbnb account from your igloohome account, make sure that all your Airbnb listings have been disconnected in the above step, then go to: Airbnb Host Website > Connected Apps > Select igloohome to disconnect
27

Audio and LED indications

Actions
Bluetooth Connection Successfully Unlocked Successfully Locked
Incorrect PIN Deleted PIN Obstruction Alarm Keypad Disabled Mode Activated
Keypad Disabled Mode Deactivated
Keypad Security Lockout Alarm Keypad Security Lockout Deactivated
Low Battery Alert
Tamper Alarm Hard Reset / Unpair

Indications
`Unlock’ icon flashes Blue 4 fast ascending tones after unlocked 1 long beep after Deadbolt 2S is locked
4 short beeps 3 sets of 4 short beeps 6 sets of 4 short beeps
Very long beep
2 short beeps
Low-high siren for 30 /60 / 90 seconds
2 long beeps 3 fast descending tones when keypad is woken up
Keep long beep 4 slow descending tones

28

Troubleshoot

The lock is not responding at all.

I have generated my PINs from the app but it doesn’t work.

· The lock’s battery is flat. · Use an Alkaline 9V Battery to jumpstart the lock
and unlock the lock to replace the batteries once you are able to access the battery compartment.

· Do a Bluetooth Unlock or sync and try again. · Make sure that the generated PIN codes are
activated within the activation period before it expires.

The deadbolt keypad flashes when I activate the keypad.
· If the keypad flashes once, the Keypad Security Lockout is triggered.
· If the keypad flashes twice, the Keypad Disabled Mode is activated.
· Refer to page 24 and 25 for details.
I tried to use a 9V Battery to jump start the lock but was unable to.
· Please ensure terminals of the 9V Battery are in contact with the jump-start contact points of the lock for 2 seconds to activate the lock.
· The 9V Battery terminals must be in constant contact with the lock 9V contact pins while unlocking it with PIN code or Bluetooth.
The deadbolt is locking when it is supposed to unlock or unlock when it is supposed to lock.
· Check the LH/RH toggle and ensure that it is at the correct side.
· Refer to page 9 for details.

Auto Relock is not working.
· Check if the Relock Sensor is installed correctly.
· Check if Auto Relock is switched on in the mobile app.
· Check if Keypad Disabled Mode or Passage Mode is deactivated.
My lock gives a 3 descending tones every time I activate the keypad.
· The battery is low in battery. · Unlock the lock to replace the batteries
once you are able to access the battery compartment.
I can’t scan the QR sticker as it’s worned out.
· Use the spare QR sticker that is provided in the Deadbolt 2S box.
The lock is beeping loudly continuously and none of the functions work.
· The tamper alarm is triggered. · Please ensure that cable between the front
and back body are well connected.

29

For enquiries go to: 3ig0loohome.co/support

References

• Support | igloohome Support & Help Portal

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