Topvision MR12 DUAL Camera Video Doorbell User Guide

August 24, 2024
TOPVISION

Topvision MR12 DUAL Camera Video Doorbell

Product Information

Specifications:

  • Product Name: DUAL CAMERA Video Doorbell
  • Features: Volume control, Pairing with doorbell
  • LED Indicator: Red light for pair status

Product Usage Instructions

Pairing with Chime:
To pair the doorbell with the chime:

  • Long press the button on the Chime for 20 seconds until the red LED light flashes.
  • Press the bell button on the doorbell to complete the pairing process.

Connecting to Echo Show:

  1. Add your doorbell to the ‘CloudEdge’ App following the user guide in the doorbell package.
  2. Configure your Amazon Echo device:
  3. Plug in your Echo Show and wait for it to turn on.
  4. Sign in to your Amazon account and search for the ‘Cloudedge’ skill to enable it.
  5. Set up your Echo Show by following the on-screen instructions and connecting to Wi-Fi.
  6. Download the Amazon Alexa App to your phone or tablet to link your accounts and enable live viewing of the doorbell via Echo Show.
  7. Control your doorbell using voice commands on Echo Show like “Alexa, show the camera (doorbell name)”.

Frequently Asked Questions (FAQ):

How do I connect the doorbell to the Echo Show?
To connect the doorbell to the Echo Show, follow these steps:

  1. Add the doorbell to the ‘CloudEdge’ App and set it up as per the user guide.
  2. Configure your Amazon Echo device by enabling the ‘Cloudedge’ skill and setting up your Echo Show.
  3. Download the Amazon Alexa App and link your accounts to enable live viewing of the doorbell via Echo Show.
  4. Control your doorbell with voice commands on Echo Show such as “Alexa, show the camera (doorbell name)”.

What is the purpose of pairing with the Chime?
Pairing with the Chime allows for synchronized notifications when someone presses the doorbell, enhancing the overall user experience by providing audible alerts in addition to visual ones.

Note:
Manual contents are subject to change without notice under our policy of continuous product improvement.

Meet the doorbell

Meet the chime

Please mind the battery polarities when installing.

Charge your doorbell

Before the doorbell installation, please charge up your doorbell for about 8-10 hours till the charging LED turns BLUE from RED.

Compatible charger
USB-compatible mobile phone charger (DC 5V = 1A-2A).

App download

Search ‘CloudEdge’ in the App stores or scan below QR codes to download the App.

Set up doorbell

  1. Press your doorbell to activate, and you will see the LED indicator flashes red (once per second). If not, press and hold the reset button for 5 seconds to restore factory defaults.
  2. Start setting up your doorbell following the in-app instructions.
  3. Tips
    • Please operate the setup near your Wi-Fi router.
    • Make sure your phone is connecting to a 2.4GHz Wi-Fi.
    • Make sure the doorbell is turned on, and its indicator LED is flashing red. If not, press and hold RESET for 5 seconds.
    • Ensure the Wi-Fi signal is good, and the Wi-Fi password is correct.

Pair with your indoor chime

  1. Long press the above button of the Chime and the chime is on the pair status for 20 seconds and then a red LED light flash

  2. Press the doorbell button to send a pairing signal, and your chime will sound to react, together with its blue LED flashing. Chime pairing succeeds.

  3. Chime settings

    • Long press: pair with the doorbell
      Press & hold for 5 seconds to restore factory defaults.

    • Short press: volume control

    • Click to control volume: 5-speed volume

    • Ringtone selection.
      Click to change ringtone (7 ringtones available).

Install Your doorbell

  1. Select a location for your doorbell.
  2. Mount your doorbell.

Troubleshooting

  • Q1: Is the video doorbell powered by a battery?
    A1: Yes, there is a Li-ion battery built in. Thanks to the low power consumption technology, a full charge lasts for more than 2 to 3 months in our lab test environment (Lab test condition: 10 events per day, 15 seconds of video recording per event).

  • Q2: Does it work with the existing mechanical chime?
    A2: No. The doorbell comes with a battery-powered wireless chime to notify people when your visitor presses the doorbell button. And our wireless chime is 100% wireless, you can place it almost everywhere you like. The transmission distance in open space is more than 100 meters (328 feet).

  • Q3: How many wireless chimes can be added to the doorbell?
    A3: You can add several wireless chimes to work with your video doorbell. And one chime can be paired with upto 8 video doorbells.

  • Q4: Does it support customized Motion Detection Zones?
    A4: Yes it does. You can customize the detection zone in the doorbell settings.

  • Q5: Does the doorbell support cloud storage?
    A5: Your doorbell supports local video storage by TF card. And you can also activate the cloud storage service in the App to back up video clips into the cloud server. There is a 7-day free cloud recording trial service.

How do I connect the doorbell to the Echo Show

  1. Add your doorbell to ‘CloudEdge’App.
    Please install and set up your doorbell, following the user guide in the doorbell package.

  2. Configure your Amazon Echo device.

  3. Plug in your Echo.
    Plug the power adapter into your Echo Show and then into a power outlet. You must use the items included in the original Echo Show package for optimal performance. In about a minute, the display will turn on and Alexa will greet you.

  4. Set up your Echo Show
    Follow the on-screen instructions to set up your Echo Show. During setup, you will connect your Echo Show to the Internet, so have your Wi-Fi password and Amazon login available.

  5. Getting started with your Echo Show
    Interacting with your Echo Show

  * To power on and off your Echo Show, press and hold the Mic/Camera button.
  * A short press of the Mic/Camera button will turn off the microphones and camera and the LED will turn red.
  * Your Echo Show will automatically turn on the screen when you walk into the room or say “Alexa.”
  * To access Settings, swipe down from the top of the screen.
  1. Alexa App Guide
    Download the free Amazon Alexa App to your phone or tablet. The Alexa App helps you get more out of your Echo Show. Link your Amazon accounts, and add skills to enable live viewing your doorbell via your Echo Show.

  2. Sign in to your Amazon account → More → Skills & Games → Search for ‘Cloudedge’.

  3. Enable the ‘Cloudedge’skill → Link Account → Authorize to access.

  4. Discover devices → Devices → Camera Radom S/N (default doorbell name) → Edit Name. for example: name it as “Doorbell MR03”

  5. Ready to go!

    • Now you can control your doorbell with your Echo Show.
    • Try this voice command: Alexa, show the camera (doorbell MR03)

FCC STATEMENT

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used following the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body.

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