snom HD101 SIP Cordless 1-Line Hotel Telephone User Manual

snom HD101 SIP Cordless 1-Line Hotel Telephone

Product Information

Specifications

• Product Series: SIP Series
• Model Variants:
  • HD101 – SIP Cordless 1-line Hotel Telephone
  • HD101W – SIP Cordless 1-line Wi-Fi Enabled Hotel Telephone
  • HD1 – SIP Cordless 1-line Handset and Charger

Product Usage Instructions

Safety Instructions

Before using the product, please read and adhere to the following safety instructions:

• Ensure installation is done by a qualified technician.
• Only connect the product to host equipment, not directly to networks like PSTN or POTS.
• Read and understand all provided instructions.
• Follow all warnings and instructions marked on the product.
• Unplug before cleaning. Use a damp cloth for cleaning.
• Avoid using near water or in wet conditions.
• Avoid placing on unstable surfaces.
• Ensure proper ventilation by not blocking slots and openings.
• Operate only from the specified power source.
• Avoid overloading wall outlets and extension cords.
• Avoid using it during electrical storms.
• Use only the recommended power cord and batteries.
• Refer servicing to authorized facilities under specified conditions.
• Ensure the product is correctly installed by following the user manual guidelines.
• Charge the handset fully before initial use.
• Place the telephone base in a suitable location with proper ventilation.
• Follow the user manual for any specific setup instructions based on the model variant.
• For Wi-Fi-enabled models, ensure proper network configuration as per the manual.
• Avoid exposure to extreme temperatures or moisture.
• For wall mounting, follow the detailed instructions provided in the user manual.

FAQ

• Q: Can I use this product during an electrical storm?
• A: It is advised to avoid using the telephone during an electrical storm to prevent any risk of electric shock from lightning.
• Q: What should I do if I need servicing for the product?
• A: Unplug the product from the wall outlet and refer servicing to an authorized service facility as per the conditions mentioned in the user manual.

Important safety instructions

The applied nameplate is located at the bottom or rear of the product.
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

1. This product should be installed by a qualified technician.

2. This product should only be connected to the host equipment and never directly to the network such as the Public Switch Telephone Network (PSTN) or Plain Old Telephone Services (POTS).

3. Read and understand all instructions.

4. Follow all warnings and instructions marked on the product.

5. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

6. Do not use this product near water such as near a bathtub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.

7. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.

8. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.

9. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply on the premises, consult your dealer or local

10. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.

11. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.

12. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.

13. Do not overload wall outlets and extension cords.
    Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:

    • When the power supply cord or plug is damaged or frayed.
    • If liquid has been spilled onto the product.
    • If the product has been exposed to rain or water.
    • If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.

14. If the product has been dropped and the telephone base and/or handset has been damaged.

    • If the product exhibits a distinct change in performance.

15. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
    Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame-supporting gases unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.

16. Only put the handset of your telephone next to your ear when it is in normal talk mode.

17. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.

18. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

19. In the wall mounting position, make sure to mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone base down on both mounting studs until it locks into place. Refer to the full instructions in Installation in the user’s manual.

20. This product should be mounted at a height of less than 2 meters.

21. Listed PoE (The product is considered not likely to require connection to an Ethernet network with outside plant routing).

CAUTIONS

• Keep small metallic objects such as pins and staples away from the handset receiver.
• There may be a risk of explosion if the wrong type of handset battery is used (HD101, HD101W and HD1). Use only the supplied rechargeable battery (Ni-MH AAA 550mAh 2.4V) or replacement battery. Dispose of used batteries according to the instructions.

SAVE THESE INSTRUCTIONS

Parts checklist

Items contained in the respective cordless telephone package:

Layout

• SIP Cordless 1-line Hotel Telephone – HD101
• SIP Cordless 1-line Wi-Fi Enabled Hotel Telephone – HD101W SIP Cordless 1-line Handset – HD1 Handset

Telephone Base

Handset

5

| Speed dial keys
Programmable key #1
Programmable key #2
6| Handset earpiece
7| VOLUME +/-
8| / EMERGENCY
9| HOLD
10| / MUTE
11| / MESSAGES
12| Low Battery LED
13| Microphone
14| Speakerphone
15| MESSAGE WAITING LED

Charger – HD1 Charger

Installation

• SIP Cordless 1-line Hotel Telephone – HD101
• SIP Cordless 1-line Wi-Fi Enabled Hotel Telephone – HD101W
• Installation option – install base stand for desktop

To mount the base stand

1. Align the grooves with the base stand.
2. Slide down to secure the stand.

To unmount the base stand
Simply slide up and lift the telephone base from the base stand.

Telephone base installation
The telephone comes ready for desktop use.

1. Install the telephone base as shown below.
2. When the telephone base has been initially installed, make sure the power adapter is securely plugged into an outlet not controlled by a wall switch, and the network cable is plugged into the network wall jack.
3. Bend a small paper clip and gently insert it to the Handset battery ON pinhole to turn on the handset.
   • Without turning on the battery, the handset cannot be charged or operated.
   • The battery is fully charged after 16 hours of continuous charging. For best performance, keep the cordless handset in the telephone base when not in use.
4. Press /SPEAKER on the telephone base. Listen for a dial tone, and then press /SPEAKER again to hang up.

Note

• The dial tone will not be played if the SIP account used by this phone cannot be registered.
• The adapter is sold separately.

CAUTIONS
Use only the supplied cable and specified power adapter. The supplied cable is not designed for use in any other IT devices. Misusing it on your other IT devices shall be prohibited. To order a replacement, contact authorized service personnel, your seller, or Snom.

Installation option – converting from desktop to wall mount position
To mount the telephone base on the wall

1. Unmount the base stand. Put the cordless handset aside. On the telephone base, press the wall mount clip upward and rotate a half turn (180°). Slide back the clip.
   • It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This protruding edge holds the cordless handset when the phone is mounted on the wall.
2. Install the telephone base as shown. Note
   • The adapter is sold separately.
3. Turn the telephone base over with the bottom side facing up. Insert the mounting bracket into the two upper grooves and a lower groove on the telephone base until they lock securely. In the meantime, the telephone cord sticks out from the rectangular hole and affixed coil handset cord by fitting it in the semi-circle holes at the bottom of the mounting bracket as shown below.
4. Mount the telephone base on the wall by positioning the eyelets on the telephone base and the mounting bracket against the mounting studs. Then slide the telephone base down on both mounting studs until it locks into place.
5. Replace the handset on the telephone base cradle.

SIP Cordless 1-line Handset – HD1 Handset handset battery Replacement
The handset battery is pre-installed.
To replace the handset battery, follow as shown below.

1. Use a narrow object to pry open the screw cover and remove the screw with a crosshead screwdriver. Then, insert a 5 mm standard flathead screwdriver in the provided slot and gently open the handset cover.
2. Unplug the battery connector from the socket and then remove the battery from the handset battery compartment.
3. Plug the battery connector securely into the socket inside the handset battery compartment. Place the battery with the label THIS SIDE UP facing up or the battery with the label THIS SIDE DOWN facing down and the wires inside the battery compartment.
4. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then firmly push downward until all the tabs lock in the grooves. Then install the screw.

CAUTIONS

• There may be a risk of explosion if the wrong type of handset battery is used. Use only the supplied rechargeable battery. To order a replacement, contact authorized service personnel, your seller, or Snom.
• Dispose of used batteries according to the instructions.

Charger – HD1 Charger

Charging Stand installation

The telephone comes ready for desktop use.

1. Install the charger base as shown below.
   • Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.
2. Bend a small paper clip and gently insert it to the Handset battery ON pinhole to turn on the handset.
   • Without turning on the battery, the handset cannot be charged or operated.
   • The battery is fully charged after 16 hours of continuous charging. For best performance, keep the cordless handset in the charging stand when not in use.
3. Press /SPEAKER on the handset. Listen for a dial tone, and then press /SPEAKER again to hang up.

CAUTIONS
Use only the supplied power adapter. The supplied power adapter is not designed for use in any other IT devices. Misusing it on your other IT devices shall be prohibited. To order a replacement, contact authorized service personnel, your seller, or Snom.

Handset registration

Place the cordless handset on the telephone base cradle. Handset registration happens automatically the first time a cordless handset is placed on the telephone base.
When the registration process completes, the MESSAGE WAITING LED flashes once and you hear 3 rising beeps as confirmation.
Each telephone base accommodates up to 4 cordless handsets. When you already have 4 registered handsets, you can replace one of them by a new handset if any one of the 4 registered handsets is disconnected from the base. For example, it is out of range, or its battery is removed or depleted. The previously registered handset is then deregistered from the telephone base.
Handset deregistration
When a registered cordless handset is idle, press 331734#, then press HOLD and 883247#. You hear a confirmation tone when the deregistration process is completed.
Register a handset to another
telephone base
Any contemporary cordless 1-line handset can register to any contemporary cordless 1-line telephone base. Any contemporary cordless 2-line handset can register to any contemporary cordless 2-line telephone base.
When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the new
telephone base.
Handset battery charging
The battery must be fully charged before using the cordless handset for the first time. The CHARGE LED turns on when the cordless handset is charging on the telephone base, or charging stand. The battery is fully charged after 16 hours of continuous charging. For best performance, keep the cordless handset in the telephone base, and charging stand when not in use.

Set up

• SIP Cordless 1-line Hotel Telephone – HD101
• SIP Cordless 1-line Wi-Fi Enabled Hotel Telephone – HD101W SIP Cordless 1-line Handset – HD1 Handset

Default settings are indicated by asterisks (*).

administrator
Ringer volume – telephone base| 1, 2, 3, 4, 5, 6, 7, 8| User and administrator
Ringer tone| Tone 1, Tone 2, Tone 3| Administrator only

All telephone settings are programmed through the administrative web portal. Please refer to the SIP Phone Configuration Guide for details.

Voice Menu
The Voice menu enables you to use the handset to query and change phone settings.

To access the Voice Menu

1. When the phone is idle, press this key sequence on the handset: TALK Û Û Û Û. A digitized voice on the handset will announce Voice Menu options.

2. Press the number key on the handset to select the desired menu option, or enter information.
   A list of menu options is shown in the diagram below.
   For example, to find out the IP address of the phone, press 1 for Network Configuration, then press 2 for IP Address.

3. When you are finished with the Voice menu, press OFF on the handset or place it in the cradle.

NOTE: if you change any network settings, your phone will automatically reboot.
This will enable your new settings to take effect.

Operation

• SIP Cordless 1-line Hotel Telephone – HD101
• SIP Cordless 1-line Wi-Fi Enabled Hotel Telephone – HD101W
• SIP Cordless 1-line Handset – HD1 Handset
• Using the cordless handset and the telephone base
• The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the cordless handset and the telephone-based speakerphone.
• When the cordless handset or the telephone base is in use, the FLASH/TALK key on the cordless handset and the MESSAGE WAITING LED on the telephone base illuminate.

Receive a call

• When there is an incoming call, the telephone rings, and the MESSAGE WAITING LED flashes.
• Answer a call using the cordless handset while it is not on the telephone base or charging stand
• On the cordless handset, press FLASH/TALK or

/SPEAKER.

• The FLASH/TALK key illuminates when in use. The /SPEAKER key illuminates when in speakerphone mode.

Answer a call using the cordless handset while it is cradled on the telephone base or charging stand
Lift the cordless handset from the telephone base or charging stand.

• The FLASH/TALK key illuminates when in use. The /SPEAKER key illuminates when in speakerphone mode.

Answer a call using the telephone base On the telephone base, press /SPEAKER.

• The MESSAGE WAITING LED and the / SPEAKER key illuminate when in use.

Place a call
Place a call using the cordless handset
On the cordless handset, press FLASH/TALK or /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial key on the cordless handset to dial a programmed number.

• The FLASH/TALK key illuminates when in use. The /SPEAKER key illuminates when in speakerphone mode.

Place a call using the telephone base
On the telephone base, press /SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial key on the telephone base to dial a programmed number.

• The MESSAGE WAITING LED and the / SPEAKER key illuminate when in use.

End a call
End a call when using the cordless handset Press OFF on the cordless handset or place it in the telephone base or charging stand. The call ends when all handsets hang up.
End a call when using the telephone base
Press /SPEAKER.
Switch a call between the cordless handset and the telephone base speakerphone

• To switch a call from the cordless handset to the telephone base speakerphone, press /SPEAKER on the telephone base.
• To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle, press FLASH/TALK or /SPEAKER on the cordless handset.
• To switch a call from the telephone base speakerphone to the cordless handset which is cradled on the telephone base, lift the cordless handset from the telephone base.

Share a call
A maximum of two cordless handsets can be used at the same time on an external call.
Join a call

• During a call, press FLASH/TALK or /SPEAKER on another cordless handset to join.

Handset speakerphone

• During a call, press /SPEAKER on the cordless handset to switch between speakerphone mode and handset earpiece mode.

Volume

• The listening volume can be adjusted on the cordless handset and the telephone base.

Adjust the listening volume

• During a call on the handset, press -VOLUME+ on it to adjust the listening volume. The next call returns to the default listening volume.
• During a call on the telephone base, press VOL+ and VOL- to adjust the listening volume. The next call returns to the default listening volume.

Adjust the ringer volume of the telephone base
The ringer volume of the telephone base can be adjusted. When the telephone base is idle, press VOL+ and VOL- to adjust the ringer volume.

Call waiting

1. When you hear a call waiting tone during a call, press FLASH/TALK on the cordless handset to put the current call on hold and take the new incoming call.
2. Press FLASH/TALK at any time to switch back and forth between calls.

Mute
Mute the microphone

1. During a call, press /MUTE on the cordless handset.
   • The /MUTE key illuminates when the mute function is turned on. You can hear the party on the other end but they cannot hear you.
2. Press /MUTE again to resume the conversation.
   • The light on the /MUTE key turns off.

Message waiting indicator

• When a voice message is received, the MESSAGE WAITING LED on the telephone base flashes.

Play messages

• Press /MESSAGES in idle mode to play messages.

Hold

• To place a call on hold:
• During a call, press the HOLD key at the cordless handset.

Appendix

Troubleshooting

• If you have difficulty with the telephones, please try the suggestions below.
• In case of malfunction, contact authorized service personnel, your seller, or Snom.

For cordless telephone

is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE).

•   Make sure the battery is installed and charged correctly. For optimum daily performance, return the cordless handset to the telephone base, charging base or charging stand after use.

•   Unplug the Cat-5 network cable from the network wall jack. Wait for approximately 15 seconds, then plug it back in.

•   Charge the battery in the cordless handset for up to 16 hours.

•   If the battery is completely depleted, charge the battery for at least 30 minutes before use.

•   Remove the battery and then install it again. If that still does not work, it may be necessary to purchase a new battery.

•   Disconnect the telephone base from the network wall jack and connect a different working SIP telephone. If the other SIP telephone does not work, the problem is probably in the wiring or network server. Check your SIP server settings. Refer to the SIP Phone Configuration Guide for details.

•   Make sure the energy-saving charging mode is not activated. If this mode is activated, all telephone functions will be disabled, except battery charging.

•   The Cat-5 network cable may be defective. Install a new Cat-5 network cable.

•   Make sure your network is providing Power over Ethernet (PoE).

•   Disconnect the telephone base from the network wall jack and connect a different working SIP telephone. If there is no dial tone on this telephone either, the problem is in your wiring or network server. Check your SIP server settings and refer to the SIP Phone Configuration Guide for details.

•   Make sure the initialization and system registration process are completed. The speakerphone key blinks twice every second if there are errors with the initialization and system registration process. Check your SIP server settings. Refer to the SIP Phone Configuration Guide for details.

•   Make sure the energy-saving charging mode is not activated. If this mode is activated, all telephone functions will be disabled, except battery charging.

3.  I cannot dial out.| •   Try all the above suggestions.

•   Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing.

•   A prefix may be required for dialing some internal or external calls. Refer to the SIP Phone Configuration Guide for details.

•   Check your SIP server settings. If other SIP telephones in your hotel are having the same problem, the problem is in the wiring or network server. Contact your telephone service provider (charges may apply

be properly programmed. Refer to the SIP Phone Configuration Guide for details.
5. The telephone cannot register to the SIP network server.| •   Make sure your network is providing Power over Ethernet (PoE).

•   Make sure the initialization and system registration process are completed.

•   If there is an error during the initialization and system registration process, the / SPEAKER key flashes twice every second. Disconnect the Cat-5 network cable from the network wall jack and connect it back into the network wall jack with Power over Ethernet (PoE) to start the initialization and system registration process again.

6. The LOW BATTERY LED illuminates on the cordless handset.| •   Place the cordless handset in the telephone base or charging base for recharging.

•   Remove the battery and then install it again, and use it until fully depleted. Then charge the cordless handset in the telephone base or charging base for up to 16 hours.

•   If the above measures do not correct the problem, replace the battery.

7. The battery does not charge in the cordless handset or the battery does not accept charge.| •   Make sure the cordless handset is placed in the telephone base or charging base correctly. The CHARGE LED should be on.

•   Remove the battery and then install it again. Charge it for up to 16 hours.

•   If the cordless handset is in the telephone base or charging base but the CHARGE LED is not on, refer to The CHARGE LED is off below.

•   If the battery is completely depleted, charge the cordless handset for at least 30 minutes before use.

•   If the above measures do not correct the problem, replace the battery.

cordless handset, telephone base, charging base, and/or charging stand each month with a pencil eraser or a dry non-abrasive fabric.

•   Make sure the Cat-5 network cable is plugged in correctly and securely.

•   Unplug the Cat-5 network cable. Wait for 15 seconds before plugging it back in.

9. The telephone does not ring when there is an incoming call.| •   Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE).

•   The cordless handset may be too far from the telephone base. Move it closer to the telephone base.

•   Check your SIP server or telephone administrative settings. Refer to the SIP Phone Configuration Guide for details.

•   If other SIP telephones in your hotel are having the same problem, the problem is in the wiring or network server. Contact your telephone service provider (charges may apply).

•   Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•   The Cat-5 network cable may be defective. Install a new Cat-5 network cable.

•   Remove the battery and then install it again. Then place the cordless handset in the telephone base. Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.

the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE).

•   Check your SIP server or telephone administrative settings. Refer to the SIP Phone Configuration Guide for details.

•   Disconnect the telephone base from the network wall jack and connect a different working SIP telephone. If the other SIP telephone has the same problem, the problem is in the wiring or network server. Contact your telephone service provider (charges may apply).

•   Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

11. There is interference during a telephone conversation, or the call fades in and out when I am using the cordless handset.| •   The cordless handset may be out of range. Move the handset closer to the telephone base or adjust the setting of RF transmission power. Refer SIP Phone Configuration Guide for details.

•   Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•   If other SIP telephones in your hotel are having the same problem, the problem is in the wiring or network server. Contact your telephone service provider (charges may apply).

12. I hear other calls when using the telephone.| •   Disconnect the telephone base from the network wall jack and connect a different working SIP telephone. Check your SIP server settings. If calls are still not clear, the problem is probably in the wiring or network server. Contact your telephone service provider (charges may apply).
Question| Suggestions
---|---
13. I hear noise on the cordless handset and the keys do not work.| •   Make sure the Cat-5 network cable is plugged in correctly and securely.

•   Unplug the Cat-5 network cable. Wait for 15 seconds before plugging it back in.

14. Common cure for electronic equipment.| •   If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not fix the problem, try the following (in the order listed):

A. Disconnect the power to the telephone base.

B. Disconnect the battery on the cordless handset.

C. Wait a few minutes before connecting power to the telephone base.

D. Install the battery again and then place the cordless handset in the telephone base.

E. Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place.

Maintenance

Taking care of your telephone
Your telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE NETWORK CABLE FROM THE WALL. Then remove the telephone by the unplugged cords.

Disclaimer and Limitation of Liability
Snom Technology GmbH and its suppliers assume no responsibility for any damage or loss resulting from the use of this user’s manual. Snom Technology GmbH and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this product. Snom Technology GmbH and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, or repairs. Be sure to make backup copies of important data on other media to protect against data loss.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND/OR ETHERNET CABLE FROM THE WALL. Then remove the telephone by the unplugged cords.
European Directives
This equipment is compliant with 2014/53/EU (RED) and 2011/65/EU (ROHS).
Declaration of Conformity
The declaration of conformity can be downloaded at www.snom.com/conformity.

Disposal of batteries and product
These symbols (1, 2) on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries must not be mixed with general household waste.

For proper treatment, recovery, and recycling of old products and batteries, please take them to applicable collection points under your national legislation.
By disposing of them correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment.
For more information about collection and recycling, please contact your local municipality. Penalties may be applicable for incorrect disposal of this waste, under national legislation.
Product disposal instructions for business users
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
Information on Disposal in other countries outside the European Union
These symbols (1, 2) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.
Note for the battery symbol
This symbol (2) might be used in combination with a chemical symbol. In this case, it complies with the requirement set by the Directive for the chemical involved.

CONTACT

• Specifications are subject to change without notice. Copyright © 2023
• Snom Technology GmbH
• All rights reserved. 11/23.
• HD101_HD101W_HD1_UM_V1_CEC_EU-UK_14NOV2023

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