SAMSUNG QE32LS03CBUXXN 32 Inch The Frame User Manual

: August 23, 2024
: Samsung

Table of Contents

SAMSUNG QE32LS03CBUXXN 32 Inch The Frame
Product Information
Product Usage Instructions
Important Safety Instructions
What’s in the Box
Connecting the TV to the One Connect Box
Initial Setup
Troubleshooting and Maintenance
Specifications and Other Information
Licenses
EU Declaration of Conformity
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

SAMSUNG QE32LS03CBUXXN 32 Inch The Frame

Product Information

Product Specifications

Brand: Samsung
Power: AC voltage and DC voltage
Installation: Wall-mountable
Recommended Ventilation: Parts provided by Samsung only

Product Usage Instructions

Safety Instructions
Before using the TV, carefully read the Safety Instructions provided in the user manual. Make sure to understand all the symbols and warnings to ensure safe operation.

Installation

Mounting the TV on a Wall:
If you choose to mount the TV on a wall, follow the manufacturer’s instructions precisely to avoid any potential hazards. Ensure the TV is securely mounted to prevent it from sliding or falling, which could cause injury or damage.
Proper Ventilation:
For optimal performance and safety, it is recommended to use parts provided by Samsung for ventilation. Using parts from other manufacturers may lead to product difficulties or accidents.

Operation

Caring for the TV:
Handle the TV with care to prevent damage. Avoid direct pressure on the screen and lift the TV at the edges to minimize the risk of screen damage. Refer to the Unpacking and Installation Guide for detailed handling instructions.

Frequently Asked Questions (FAQ)

Q: How do I register my Samsung TV for complete service?
A: To receive comprehensive service, please register your product on www.samsung.com.
Q: Can I use a wall mount kit from a different manufacturer?
A: It is strongly recommended to use wall mount kits provided by Samsung to ensure proper installation and safety. Using parts from other manufacturers may result in product difficulties or accidents.

Before Reading This User Manual
This TV comes with this User Manual and an embedded e-Manual ( > Menu > Settings > Support > Open e-Manual).

Warning!

Important Safety Instructions

Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols that may be on your Samsung product.

CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION:
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER-SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

Power

Do not overload wall outlets, extension cords, or adapters beyond their voltage and capacity. It may cause fire or electric shock.
Refer to the power specifications section of the manual or the power supply label on the product for voltage and amperage information.
Power supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.
Never insert anything metallic into the open parts of this apparatus. This may cause electric shock.
To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus.
Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power cord’s plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands.
If this apparatus does not operate normally – in particular, if there are any unusual sounds or smells coming from it – unplug it immediately and contact an authorized dealer or Samsung service center.
To protect this apparatus from a lightning storm, or to leave it unattended and unused for a long time, be sure to unplug it from the wall outlet and disconnect the antenna or cable system.
- Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to generate sparks and heat or by causing the insulation to deteriorate.
Use only a properly grounded plug and wall outlet.
- An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)
To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus quickly if necessary, make sure that the wall outlet and power plug are readily accessible.

Installation

Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.
Do not expose this apparatus to rain or moisture.
Be sure to contact an authorized Samsung service center for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, and chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV.
Do not expose this apparatus to dripping or splashing.

Mounting the TV on a wall
If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. If it is not correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV.

Samsung is not responsible for any damage to the product or injury to yourself or others if you choose to install the wall mount on your own.
Samsung is not liable for product damage or personal injury when a non-specified wall mount is used or when the consumer fails to follow the product installation instructions.
You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces other than the plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or slanted wall, it may fall and result in severe personal injury.
- Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock.
Be sure to use only the screws provided with the product. (Otherwise, it may cause damage to the TV or the wall-mounted TV may fall from the wall.)
Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal injury. Samsung is not liable for these kinds of accidents.

Providing proper ventilation for your TV
When you install your TV and One Connect Box, maintain a distance of at least 10 cm between the One Connect Box with other objects (walls, cabinet sides, etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature.

When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by the product falling.

Safety Precaution

Caution:
Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children do not hang on or destabilize the TV. This action may cause the TV to tip over, causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer included with your TV. For added stability and safety, you can purchase and install the anti-fall device, referring to “Preventing the TV from falling”.

WARNING:
Never place a television set in an unstable location. The television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

Always use cabinets or stands or mounting methods recommended by Samsung.
Always use furniture that can safely support the television set.
Always ensure the television set is not overhanging the edge of the supporting furniture.
Always educate children about the dangers of climbing on furniture to reach the television set or its controls.
Always route cords and cables connected to your television so they cannot be tripped over, pulled, or grabbed.
Never place a television set in an unstable location.
Never place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
Never place the television set on cloth or other materials that may be located between the television set and supporting furniture.
Never place items that might tempt children to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed.
If the existing television set is going to be retained and relocated, the same considerations as above should be applied.
When installed on a stand, the display of this product is tilted slightly backward and its angle cannot be adjusted.
If any object is placed on the stand or the floor is tilted, the product may fall over, which causes malfunction or personal injury.

Preventing the TV from falling

Using the appropriate screws, firmly fasten a set of brackets to the wall. Confirm that the screws are firmly attached to the wall.
- You may need additional material such as wall anchors depending on the type of wall.
Using the appropriately sized screws, firmly fasten a set of brackets to the TV.
- For the screw specifications, refer to the Screw part in the table in the Unpacking and Installation Guide.
Connect the brackets fixed to the TV and the brackets fixed to the wall with a durable, heavy-duty string, and then tie the string tightly.
- Install the TV near the wall so that it does not fall backward.
- Connect the string so that the brackets fixed to the wall are at the same height as or lower than the brackets fixed to the TV.

Operation

This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
Store the accessories (remote control, etc.) in a location safely out of the reach of children.
Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a Samsung service center.
Do not dispose of remote control or batteries in a fire.
Do not short-circuit, disassemble, or overheat the batteries.
CAUTION: There is a danger of an explosion if you replace the batteries used in the remote with the wrong type of battery. Replace only with the same or equivalent type.
WARNING – Do not use liquid fumigators containing chemicals, such as mosquito repellent or air freshener, around the product.
- If steam comes in contact with the product surface or enters the product, it may cause stains or malfunction.
WARNING – TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

Caring for the TV

To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, aerial fresheners, lubricants, or detergents. These chemicals can damage the appearance of the TV or erase the printing on the product.
The exterior and screen of the TV can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.
Do not spray water or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.

What’s in the Box

Make sure the following items are included with your TV. If any items are missing, contact your dealer.

Samsung Smart Remote
User Manual
Warranty Card / Regulatory Guide (Not available in some locations)
One Connect Box
One Connect Box Power Cord
One Connect Cable
The items’ colors and shapes may vary depending on the models.
Cables not included can be purchased separately.
Check for any accessories hidden behind or in the packing materials when opening the box.

Warning:
Screens can be damaged from direct pressure when handled incorrectly. We recommend lifting the TV at the edges, as shown. For more information about handling, refer to the Unpacking and Installation Guide that came with this product.

Connecting the TV to the One Connect Box

For more information about how to connect via the One Connect Box, refer to Unpacking and Installation Guide.

Do not use the One Connect Box in the upside-down or upright position.
Take care not to subject the cable to any of the actions below. The One Connect Cable contains a power circuit.

Initial Setup

When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV’s basic settings to suit your viewing environment.

You will need a Samsung Account to access our network-based smart services. If you choose not to log in, you will only get a connection to terrestrial TV (applicable to devices with tuners only) and external devices, e.g. via HDMI.
When installing the 32LS03C model as a wall mount, it can be installed vertically and used.
- Some features may not support portrait mode or full screen.
- The initial setup is optimized for landscape mode.

Using the TV Controller
You can turn on the TV with the TV Controller button at the lower right rear corner of the TV, and then use the Control menu. The Control menu appears when the TV Controller button is pressed while the TV is On.

A. Control menu
B. TV Controller button/Remote control sensor
TV mode
- Press: Move
- Press & Hold: Select
Art mode
- Press: Switch to the TV mode.
In Art mode, the Remote control sensor at the bottom of the TV remains off.

Troubleshooting and Maintenance

Troubleshooting
For more information, refer to “Troubleshooting” in the e-Manual. > Menu > Settings > Support > Open e-Manual > Troubleshooting

If none of the troubleshooting tips apply, please visit “www.samsung.com” and click Support or contact the Samsung service center.

This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto Update functions on the TV’s menu ( > Menu > Settings > Support > Software Update > Update Now or Auto Update).
In Portrait Mode, some apps or external inputs may not support the full screen.

The TV won’t turn on.

Make sure that the One Connect Box Power Cord is securely plugged into the One Connect Box and the wall outlet.
Make sure that the wall outlet is working and the remote control sensor at the bottom of the TV is lit and glowing a solid red.
Try pressing the TV Controller button at the lower right rear corner of the TV to make sure that the problem is not with the remote control. If the TV turns on, refer to “The remote control does not work”.

The remote control does not work

Check if the remote control sensor at the bottom of the TV blinks when you press the button on the remote control.
- When the remote’s battery is discharged, charge the battery using the USB charging port (C-type), or turn over the remote to expose the solar cell to light.
Try pointing the remote directly at the TV from 1.5-1.8 m away.
If your TV comes with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV. To pair a Samsung Smart Remote, press the buttons together for 3 seconds.

Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to

Menu > Settings > All Settings > General & Privacy > Power and Energy Saving Brightness Optimisation.

The eco sensor is located at the bottom of the TV. Do not block the sensor with any object. This can decrease picture brightness.

Changing the TV’s password

Menu > Settings > All Settings > General & Privacy > System Manager > Change PIN
Run Change PIN and then enter the current password in the password field. The default password is “0000” (France: “1111”).
Enter a new password and then enter it again to confirm it. The password change is complete.
If you forgot your PIN code, press the buttons in the following sequence to reset the PIN to “0000” (France: “1111”):
On the Samsung Smart Remote: Press the +/- (Volume) button. > Volume Up > > Volume Down > > Volume Up > .

Specifications and Other Information

Specifications

Display Resolution 1920 x 1080
Sound (Output) 20 W
Operating Temperature 10 °C to 40 °C (50 °F to 104 °F)
Operating Humidity 10 % to 80 %, non-condensing
Storage Temperature -20 °C to 45 °C (-4 °F to 113 °F)
Storage Humidity 5 % to 95 %, non-condensing

Notes

This device is a Class B digital apparatus.
For information about the power supply, and more information about power consumption, refer to the information on the label attached to the product.
- On most models, the label is attached to the back of the TV. (On some models, the label is inside the cover terminal.)
- On One Connect Box models, the label is attached to the bottom of the One Connect Box.
Typical power consumption is measured according to IEC 62087.
The images and specifications of the Unpacking and Installation Guide may differ from the actual product.
Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product appearance. Product design and specifications may change without notice.

An administration fee may be charged in the following situations:

An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual has not been read).
You bring the unit to the Samsung service center, but it is found that the product has no defect (i.e., where the user manual has not been read).

You will be informed of the administration fee amount before a technician visits.

Following the repair by a non-authorized service provider, self-repair, or non-professional repair of the product, Samsung is not liable for any damage to the product, any injury, or any other product safety issue caused by any attempt to repair the product that does not carefully follow these repair and maintenance instructions. Any damage to the product caused by an attempt to repair the product by any person other than a Samsung-certified service provider will not be covered by the warranty.

Please visit samsung.com/support to find further information about external power adapters and remote controls associated with EU Ecodesign directive – ErP regulation

Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To decrease power consumption, unplug the power cord when you don’t intend to use the TV for a long time.

Licenses

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress, and HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Hereby, Samsung declares that this radio equipment complies with Directive 2014/53/EU and the relevant UK statutory requirements.
The full text of the declaration of conformity is available at the following internet address: http://www.samsung.com go to Support and enter the model name.
This equipment may be operated in all EU countries and the UK.
The 5 GHz WLAN(Wi-Fi) function of this equipment may only be operated indoors.
RF max transmitter power:
- 100 mW at 2.4 GHz – 2.4835 GHz,
- 200 mW at 5.15 GHz – 5.25 GHz & 5.47 GHz – 5.725 GHz,
- 100 mW at 5.25 GHz – 5.35 GHz,
- 100 mW at 61 GHz – 61.5 GHz.

Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

Correct disposal of batteries in this product (Applicable in countries with separate collection systems)
The marking on the battery, manual, or packaging indicates that the battery in this product should not be disposed of with other household waste. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium, or lead above the reference levels in EC Directive 2006/66. The battery incorporated in this product is not user-replaceable. For information on its replacement, please contact your service provider. Do not attempt to remove the battery or dispose of it in a fire. Do not disassemble, crush, or puncture the battery. If you intend to discard the product, the waste collection site will take the appropriate measures for the recycling and treatment of the product, including the battery.

Removing the battery

To remove the battery, contact an authorized service center. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy.
For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and/or result in the device being unsafe.

EU Declaration of Conformity

Product Details

Product: Smart Control
Model(s): VG-TM2360E
Variant Model(s): VG-TM2360F, VG-TM2360G

Declaration and applicable standards
We hereby declare under our sole responsibility that the product above complies with the essential requirements of the Radio Equipment Directive(2014/53/EU) by application of:

EMC

EN 301 489-1 V2.2.3
EN 301 489-17 V3.2.4

Safety

EN IEC 62368-1:2020+A11:2020
EN IEC 62368-3:2020
EN 62311:2008

Radio
EN 300 328 V2.2.2 and the Directive (2011/65/EU) on the restriction of the use of certain hazardous substances in electrical and electronic equipment by application of EN IEC 63000:2018.

Signed for and on behalf of Samsung
Samsung Euro QA Lab, Saxony Way, Yateley, GU46 6GG, UK ※ 2022-11-04 (Place and date of signature)

Stephen Colclough – Director Regulatory Affairs (Name and signature of authorized person)

This is not the address of the Samsung Service Centre. Please see the address or the phone number of Samsung Service Centre in the warranty card or contact the retailer where you purchased your product.

Contact SAMSUNG WORLDWIDE
If you have any questions or comments relating to Samsung products, please contact the Samsung service center.

Country/Region| Samsung Service Centre|

Website

---|---|---
AUSTRIA| 0800 72 67 864 (0800-SAMSUNG)| www.samsung.com/at/support
BELGIUM| 02-201-24-18| www.samsung.com/be/support (Dutch) www.samsung.com/be_fr/support (French)
BOSNIA| 055 233 999| www.samsung.com/ba/support
DENMARK| 707 019 70| www.samsung.com/dk/support
FINLAND| 030-6227 515| www.samsung.com/fi/support
FRANCE| 01 48 63 00 00| www.samsung.com/fr/support
GERMANY| 06196 77 555 77| www.samsung.com/de/support
ITALIA| 800-SAMSUNG (800.7267864)| www.samsung.com/it/support
LUXEMBURG| 261 03 710| www.samsung.com/be_fr/support
MONTENEGRO| 020 405 888| www.samsung.com/support
NETHERLANDS| 088 90 90 100| www.samsung.com/nl/support
NORWAY| 21629099| www.samsung.com/no/support
PORTUGAL| 210 608 098| www.samsung.com/pt/support
KOSOVO| 038 40 30 90| www.samsung.com/support
SPAIN| 91 175 00 15| www.samsung.com/es/support
SWEDEN| 0771-400 300| www.samsung.com/se/support
SWITZERLAND| 0800 726 786| www.samsung.com/ch/support (German) www.samsung.com/ch_fr/support (French)