msi AB5T111111111 Spring Delight User Guide

August 21, 2024
MSI

msi AB5T111111111 Spring Delight

Product Specifications

  • Product Name: Spring Delight Redemption Process

  • Promotion Period: 2024-04-01 to 2024-06-30

  • Redemption Limit: 1 per member

Register your Product

Step 1: Register/Login to MSI Member Center

Step 2: Go to product registration page

Step 3: register a new product

Step 4: Click on the product to learn how to identify the S/N number

Step 5-1: Fill in S/N number

Step 5-2: Fill in CHK number

Step 5-3: Complete the product registration form

Redeem eligible promotion

Step 6-1 : Go to “Promotions” and click Redeem

Step 6-2:  Choose the option you meet its criteria

Step 7-1(Regular Customer): Upload product S/N photo/Invoice and click checkbox, fill in the required information and click Next

Step 7-1(New Customer): Upload product S/N photo/Invoice and click checkbox, fill in the required information and click Next

Step 7 -2: Check the information you filled, and click “

Example of Uploaded Documents

Please make sure you have uploaded 2 items:

  1. Invoice/Purchase Proof: 1. Channel Name 2. Purchase Date 3. Purchase Model Name
  2. S/N number on the product , not on the package

Click on the Product to Learn How to Identify the S/N number and CHK number

Step 7-2: Wait for the feedback from MSI Customer Service

Check your redemption status

Step 8: Select “Promotions” to check the review status

How to re upload requested documents

Failure redemption step 1:

If receive the notifications in your mailbox

Fail redemption step 2:

Then go to My Product: click relative promotion

Fail redemption step 3:

Fill in the required information and click “Redeem”

Redeem Complete

FAQs

Why there is no any relative promotion in my member center account?

1.  Check if your product is eligible model

2.  Check if your invoice is in eligible period

3.  Make sure the region you live is in the eligible region for the promotion

4.  Make sure you purchased the eligible product from MSI partners in your domiciled region

Why am I unable to execute the redemption process in my member center account?
Ensure that you comply with the redemption rules and have selected the correct option.
What should I do if I received an email inform me that my claim was incomplete?
Please make sure that you had provide:

1.  Invoice/purchase proof which include purchase date, purchase store, and purchase model

2.  SN number picture that on the product itself, not on the package

How long does it takes to process the application and when will I receive my gift?
All applications might take up:

*Application: Up to 14 working days to be verified after you provide the proof. If the claim was incomplete and need to provide more proof which will take another 7-14 working days.

*Physical Prize Delivery: The estimated gift delivery time is approximately 14 days after your redemption got approved.

Why am I not receive any email after my participation?
If you have not received an email, please check your spam folder and deactivate your email filter.

Any more question feel free to ask in https://account.msi.com/

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

Related Manuals