GE APPLIANCES 49-3000301-1 Top Load Washer User Manual

GE APPLIANCES 49-3000301-1 Top Load Washer

Write the model and serial numbers here:
Model #
Serial #
You can find them under the lid of the washer.

GE is a trademark of the General Electric Company. Manufactured under trademark license.

THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.

Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.
We take pride in the craftsmanship, innovation and design that goes into every GE Appliances product, and we think you will too. Among other things, registration of your appliance ensures that we can deliver important product information and warranty details when you need them.
Register your GE appliance now online. Helpful websites and phone numbers are available in the Consumer Support section of this Owner’s Manual.

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

• Read all instructions before using the appliance.

• Follow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.

• DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.

• DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water.
  These substances give off vapors that could ignite or explode.

• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.

• DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow these instructions may result in death or injury to persons.

• DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.

• For waterproof, water-resistant and bulky items, only use the TOWELS/BEDDING (or DELICATES) cycle. DO NOT use other cycles for these items. Using other cycles can cause excessive vibration and may result in injury or damage to the washer, walls, or floor. DO NOT mix waterproof and non-waterproof items.

• DO NOT install or store this appliance where it will be exposed to the weather.

• DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.

• DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts including a damaged cord or plug.

• Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Start/Pause ( DOES NOT disconnect power.

• DO NOT climb on or stand on this unit.

• See “ELECTRICAL REQUIREMENTS” located in the Installation Instructions for grounding instructions.

Proper Disposal of your Appliance
Dispose of or recycle your appliance in accordance with Federal and Local Regulations. Contact your localauthorities for the environmentally safe disposal or recycling of your appliance.

PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
Ensure that the hot water hose is connected to the “H” valve and the cold water hose is connected to the “C” valve.

• Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.
• Properly ground washer to conform with all governing codes and ordinances. Follow details in the Installation Instructions.

WARNING – Electrical Shock Hazard

• Plug into a grounded 3 prong outlet.
• DO NOT remove ground prong.
• DO NOT use an adapter.
• DO NOT use an extension cord.
• Failure to follow these instructions can result in death, fire or electrical shock.
• Ensure washer is properly leveled and washer legs are adjusted such that unit is stable.
• Optional drain hose extension recommended for discharging heights from 60” – 96”.
• GE Appliances strongly recommends the use of factory specified parts. A list of factory hoses available for purchase are listed. These hoses are manufactured and tested to meet GE Appliances specifications.
• GE Appliances strongly recommends the use of new water supply hoses. Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage.
• Consider recycling options for your appliance packaging material.

START-UP SEQUENCE

Any time the washer is being started or restarts after the washer lid has been opened and closed, the washer will turn on the cold water valve for two short periods followed by a 10 second pause before continuing. If the lid is opened during this period, the washer will pause. You will have to push the Start/Pause  pad again to restart the cycle.

AUTOMATIC DRAIN SEQUENCE

• Machine will automatically drain any time the lid is left open for an extended duration. The app will notify the user of the time remaining to restart the cycle before the session is canceled.
• Machine will automatically drain if left in a paused state with the lid closed for a 4 minute duration. The app will notify the user of the time remaining to restart the cycle before the session is canceled.

WHEN NOT IN USE

• Turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; GE Appliances recommends changing the hoses every 5 years.

PARTS AND ACCESSORIES
Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 866-531-9828 during normal business hours.

Part Number
PM14X10002
Or
PM14X10005
WH49X301
PM7X1

Accessory

4 ft rubber water supply hoses
4 ft braided water supply hoses Drain hose extension Washer Floor Tray

READ AND SAVE THESE INSTRUCTIONS

Getting started

WARNING
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY WARNING INFORMATION before operating this appliance.

Throughout this manual, features and appearance may vary from your model.

• Step 1
  This commercial washer uses an app based payment system. Using your smartphone, scan the QR code on the control panel to download the app and see a quick tutorial on the operation of the washer, or go to GE appliances. com/commercial laundry to learn more.

• Step 2
  If using detergent packets, add to the bottom of the wash basket before adding clothes.

• Step 3

  • Add the manufacturer’s recommended amount of detergent to the bottom of the basket prior to loading clothes. We recommend the use of High Efficiency detergents such as in your energy-efficient washer.
  • Loosely add items around agitator. Overloading may negatively impact wash performance. See page 9 for suggested loading examples.

• Step 4

  • Close lid.
    NOTE: Unit will not start with lid open.

  • Select wash cycle.

• Step 5

  • Press Start/Pause .
    NOTE: Pressing Start/Pause locks your selections, processes payment, and begins the cycle.

WARNING
Failure to closely follow these instructions may result in an abnormal vibrating and out-of-balance condition that could result in physical injury, property damage, and/or appliance damage.

For Waterproof, Water-Resistant, or Bulky Items

• Only use the TOWELS/BEDDING or DELICATES cycle.

• Using other cycles can cause excessive vibration and may result in injury or damage to the washer, walls, or floor.

• Do not mix waterproof and non-waterproof items.

• Read the Owner’s Manual for wash cycle details.

• A Washing — This commercial washer uses two payment methods:
  A Commercial Laundry Coin Meter Kit to pay with coins (sold separately). To order, call GE Appliances at 1-866-531-9828 or visit us at GEAppliances.com/commerciallaundry.

  • VKAUNICBT Money Box
  • VTA56CHKT Coin Meter Assembly
  • VTA56SCDT Single Coin Drop

2. An App based payment system. Using your smartphone, scan the QR code on the control panel to download the App and see a quick tutorial on the operation of the washer, or go to GEAppliances.com/commerciallaundry to learn more.

• B Soil
  This option allows you to modify the agitation time to remove different levels of soil from the clothes. Each cycle has the recommended soil level displayed on the screen, which can be adjusted by the user if required.

• C Display and Status Lights
  Display: The display shows the approximate time remaining until the end of the cycle. NOTE: The cycle time is affected by how long it takes the washer to fill. This depends on the water pressure in your home. The size of the load being washed also significantly impacts cycle time, with larger loads taking longer.

• In addition, this display will, “scroll” the washer status:

  • bALAnCINg Start of rebalancing cycle to redistribute clothes. Stops after rebalancing is complete.

  • End End of current cycle.

  • FILL For the first 45 seconds of a fill, the estimated end of cycle time is displayed. For the rest of the fill time, “FILL” is scrolled until the fill completes.

  • H2O SUPPLY Can not sense water level (water supply possibly turned off).

  • LId Cycle stopped because lid is open. Close the lid.

  • SEnSIng Sensing load size and type before and during fill (normal).

  • PAUSE Cycle paused because the Start/Pause pad was pressed and the washer was set to Pause.
    Press Start/Pause pad again to restart the cycle.

  • OF Indicates the overflow function is active to prevent excess water from overflowing the capacity of the tub.

• Cycle status lights: Shows whether the washer is in the Wash, Rinse or Spin portion of the cycle.
  Feature status lights indicate:
  Lid The lid is locked.
  Soil – Soil Level – Heavy, Medium or Light – Press the SOIL pad to match the soil level on the laundry to be washed.
  Temp – Wash Temperature – Hot, Warm or Cold – Temperature is automatically set by the washer according to the cycle selected and it cannot be changed. All cycles use cold water rinse.

• D Wash Cycles – Cycle Pads
  The wash cycle controls the type of washing process. The cycle options can be selected in any order by pressing the pad for the desired cycle, Soil level then starting the cycle. Pressing Start/Pause pad locks the cycle selection, processes the payment and begins the cycle.
  NOTE: Selecting another cycle, after already starting a cycle, will NOT stop the washer or change the cycle/option to a new selection.
  The chart below will help you match the items to be washed with the best wash cycle setting. For optimal
  performance, select the cycle that most closely matches the items being washed.
  Selections and options shown in bold are the recommended settings for that cycle.
  Some cycles and options may not be available on some models.

The cycles COLORS NORMAL, WHITES and SPEED WASH are recommended for the efficient use of the washing machine.

• E Start/Pause
  • Add detergent to the bottom of the basket prior to loading clothes.
  • Loosely load items in the washer basket. Overloading may negatively impact wash performance.
  • Press Start/Pause to begin the cycle. NOTE: When the lid is closed, it will lock only during the load sensing portion of the cycle and during spin portions of the cycle. It will unlock after load sensing and spin.
  • Pressing Start/Pause will unlock the lid (if locked at that time), pause the cycle and the PAUSE indicator light will blink. To continue the cycle, press Start/Pause again.
    NOTE: The machine will cancel/end the session and drain when water is present and the lid is left open for an extended duration, or if the unit is left in a paused state for 4 minutes with the lid closed. If the lid is opened or the unit is paused, the app will notify the user of the time limits to restart the machine within the same session, and will also notify the user if their session has timed out. If the session times out, scan the QR code to begin a new session, select the cycle, and press Start/Pause .

Automatic Load Sensing
This determines the correct agitate profile, agitate duration and amount of water suited to the size and type of load placed in the washer. The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine is able to begin filling with water in order to sense the load size.

NOTE: Automatic Load Sensing initiates a spin at the beginning of the cycle and will take as much as 3 minutes to complete (significantly shorter for smaller loads); this is normal operation.
NOTE: This is a high efficiency washing machine. This system requires less water while providing effective cleaning action.
You may notice that the water level is lower than on your previous washer. This is normal.

Dispensers

Liquid Fabric Softener
When the display shows Rinse, press the Start/Pause pad, open the lid and pour DILUTED fabric softener into the wash water. Make sure to close the lid and continue the cycle by pressing the Start/Pause pad again.
Machine will automatically drain if left in a paused state with the lid closed for a 4 minute duration. The app will notify the user of the time remaining to restart the cycle before the session is canceled.

Never pour fabric softener directly on clothes. It may stain them.

Do not pour fabric softener in the liquid chlorine bleach dispenser.

Liquid Bleach
Liquid chlorine bleach should be added through the bleach dispenser in the front right corner. Follow bleach manufacturer’s recommendations for the correct amount of liquid chlorine bleach based on load size, taking care to not apply or spill it directly on clothing.
NOTE: Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.

Pretreatment
Place laundry pretreatments, such as an Oxi product, directly in the bottom of the wash basket before loading clothes.

NOTE: Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.

Loading

Always follow fabric manufacturer’s care label when laundering.

Proper Use of Detergent

• Using too little or too much detergent is a common cause of laundry problems.
• Use less detergent if you have soft water, a smaller load or a lightly soiled load.
• For spots, apply pre-treatment to items as recommended on the product label. Application should be made in the basket to prevent overspray which may cause the coloring on the lid or graphics to fade.
• Place detergent packets in the bottom of the wash basket before adding clothes.
• GE Appliances recommends the use of High Efficiency detergents such as in your energy efficient washer. HE detergents are formulated to work with low water wash and rinse systems. HE detergents reduce the oversudsing problems commonly associated with regular detergents.
• When using high efficiency or concentrated detergents, consult the product label to determine amount required for optimum performance. Excessive detergent will negatively impact wash performance.

Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from lint collectors including synthetic garments and dress pants.

WARNING – Fire Hazard

• DO NOT wash fabrics soiled with flammable liquids or cleaning solvents. No washer can completely remove oil.
• DO NOT dry anything that has been soaked in or spotted with any type of oil. DO NOT reach into the washer until all moving parts have stopped.
• Doing so can result in death, explosion, fire or amputation.

Loading the Washer
Load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. To add items after washer has started, press Start/Pause ) if the lid is locked; wait until the Lid Locked indicator on the display is no longer illuminated before attempting to open the lid. Lift the lid and submerge additional items around the outside of the basket. Close the lid and press Start/Pause to resume.

Do not put lawn or sofa cushions into the washer as they are too big to move. Remove outer covers and ONLY wash them.

Care and cleaning

WARNING – Electrical Shock Hazard

Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing.
Service personnel – DO NOT contact the following parts while the appliance is energized: Drain Pump, Motor Capacitor, Electronic Board, Lid Lock, Mode Shifter and Water Valve or the equivalent.

Exterior of the Washer
Immediately wipe off any spills with a damp cloth.

Interior of the Washer
Leave the lid open after washing to allow moisture to evaporate. If you want to clean the basket, use a clean soft cloth dampened with liquid detergent; then rinse. (Do not use harsh or gritty cleaners.)

Water Supply Hoses
Periodically inspect all water inlet hoses for water leaks, wear, cuts, corrosion, and bulges. Replace all hoses immediately if any sign of these failures appear. All hoses should be replaced every 5 years of use to reduce risk of hose failures and possible water damage. When replacing hoses, refer to the Installation Instructions for proper installation. DO NOT overtighten or cross thread fittings. DO NOT allow the hose to rub against sharp objects, become kinked, or become over stretched. Always ensure hose rubber gaskets are installed and free from leaks when pressurized.

Moving and Storage
Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather.

Long Vacations
Be sure water supply is shut off at faucets. Drain all water from hoses and water filter pump area if weather will be below freezing.

Troubleshooting Tips

Before you call for service

Washer sounds that may be different from your prior washer:
Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle.
To listen and watch videos of normal washer operation, please go to http://products.geappliances.com/appliance/gea-support-search- content?contentid=23061 or scan the QR code.

GE Appliances Washer Limited Warranty

GEAppliances.com
To schedule service online, visit us at GEAppliances.com/commerciallaundry, or call GE Appliances at 866-531-9828. Please have your serial number and your model number available when calling for service.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Appliances factory service technician the ability to quickly diagnose any issues with your appliance and helps GE Appliances improve its products by providing GE Appliances with information on your appliance. If you do not want your appliance data to be sent to GE Appliances, please advise your technician not to submit the data to GE Appliances at the time of service.

For the period of:
Five years
From the date of the original purchase

We will replace:
Any part of the washer which fails due to a defect in materials or workmanship. During this limited five-year warranty, you will be responsible for any labor and related service costs.

What is not covered:

• Service trips to your place of business to teach you how to use the product.
• Improper installation, delivery or maintenance.
• Failure of the product if it is abused, misused, parts are stolen or used for other than the intended purpose.
• Replacement of property fuses or resetting of circuit breakers at your place of business.
• Products which are not defective or broken, or which are working as described in the Owner’s Manual.
• Damage to the product caused by accident, fire, floods or acts of God.
• Incidental or consequential damage caused by possible defects with this appliance.
• Defects or damage due to operation in freezing temperatures.
• Damage caused after delivery.
• Product not accessible to provide required service.

EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for use within the USA.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: GE Appliances, a Haier Company
Louisville, KY 40225

Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.

Consumer Support

• GE Appliances Website
  Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! GEAppliances.com/commerciallaundry

• Register Your Appliance
  Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. GEAppliances.com/register

• Schedule Service
  Expert GE Appliances repair service is only one step away from your door. Get on-line and schedule your service at your convenience any day of the year. GEAppliances.com/commerciallaundry or call 866-531-9828 during normal business hours.

• Parts and Accessories
  Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day.
  GEApplianceparts.com or by phone at 866-531-9828 during normal business hours.
  Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

• Contact Us
  If you are not satisfied with the service you receive from GE Appliances, contact us on our Website with all the details including your phone number, or write to:
  General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225 GEAppliances.com/contact

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