ZEBRA HC50 Touch Computer User Guide

ZEBRA HC50 Touch Computer

Specifications

• Model : HC20/HC50
• Type : Touch Computer
• Quick Start Guide : MN-004746-01EN Rev A
• Copyright : 2023/11/06
• Manufacturer : Zebra Technologies Corporation

Product Information

The HC20/HC50 Touch Computer is a versatile device designed to provide users with a range of features for efficient communication, data capture, and multimedia functions. With front and rear cameras, audio capabilities, data capture LED, and various sensors, this touch computer offers a comprehensive solution for various applications.

Features
Front View Features

• Front Camera: Takes photos and videos (available on some models).
• Charging/Notification LED: Indicates battery charging status and application-generated notifications.
• Speaker/Receiver: Use for audio playback in Handset and Speakerphone mode.
• Data Capture LED: Indicates data capture status.
• Light/Proximity Sensor: Determines ambient light for controlling display backlight intensity and proximity for turning off the display in handset mode.
• Touch Screen
• Speaker
• Cradle Charging Contacts
• USB-C Connector with plug
• Microphone
• Scan Button
• Programmable Button

Rear View Features

• Microphone: Use for communication and noise cancellation.
• NFC Antenna: Provides communication with other NFC-enabled devices.
• Alert button: Red alert button for emergency situations.
• Battery Release Latches: Press to remove the battery.
• PowerPrecision Lithium-ion Battery: Provides power to the device.

Product Usage Instructions

Unpacking:

1. Carefully remove all protective material from the device and save the shipping container for later storage and shipping.
2. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global Customer Support center immediately.
3. Prior to using the device for the first time, remove the protective shipping film that covers the scan window, display, and camera window.

Terms of Use

Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.

Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.

Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Unpacking

1. Carefully remove all protective material from the device and save the shipping container for later storage and shipping.
2. Verify that the following were received:
   • Touch computer
   • PowerPrecision Lithium-ion battery
   • Regulatory Guide.
3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global Customer Support center immediately.
4. Prior to using the device for the first time, remove the protective shipping film that covers the scan window, display and camera window.

Features

Table 1 Front View Features

and application-generated notifications.
3| Speaker/Receiver| Use for audio playback in Handset and Speakerphone mode.
4| Data Capture LED| Indicates data capture status.
5| Light/Proximity Sensor| Determines ambient light for controlling display backlight intensity and proximity for turning off the display when in handset mode.
6| Touch Screen| Displays all information needed to operate the device.
---|---|---
7| Speaker| Provides audio output for video and music playback. Provides audio in speakerphone mode.
8| Cradle Charging Contacts| Provides device charging via cradles and accessories.
9| USB-C Connector with plug| Provides USB host, client communications, and device charging via cables and accessories.
10| Microphone| Use for communications in Handset mode.
11| Scan Button| Initiates data capture (programmable).
12| Programmable Button| Typically used for Push-to-Talk communications. Where regulatory restrictions exista for Push-

to-Talk VoIP communication, this button is

configurable for use with other applications.

Pakistan, Qatar

Table 2 Rear View Features

accessory.
---|---|---
19| Volume Up/Down Button| Increase and decrease audio volume (programmable).
20| Scan Button| Initiates data capture (programmable).
21| Camera Flash| Provides illumination for the camera and operates as a flashlight.
22| Rear Camera| Takes photos and videos.
23| Card Holder| Holds a SIM card and an SD card.
24| Power Button| Turns the display on and off. Press and hold to reset the device or power it off.
25| Scanner Exit Window| Provides data capture using the imager (available on some models).
26| Microphone| Use for communications in Speakerphone mode.

Setting Up the Device

To start using the device for the first time.

1. Install a micro secure digital (SD) card (optional).
2. Install the battery.
3. Charge the device.

Installing a microSD Card

CAUTION : Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.

1. Pull the card holder out of the device.
2. Place the microSD card, contact end first, with contacts facing up, into the card holder.
3. Rotate the microSD card down.
4. Press the card down into the card holder and ensure that it seats properly.
5. Re-install the card holder.

Installing the Battery

NOTE : User modification of the device, particularly in the battery well, such as labels, asset tags, engravings, and stickers, may compromise the intended performance of the device or accessories. Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, and temperature resistance could be affected. DO NOT put any labels, asset tags, engravings, or stickers in the battery well.

1. Insert the battery, bottom first, into the battery compartment in the back of the device.
2. Press the battery down into the battery compartment until the battery release latches snap into place.

Charging the Device

CAUTION : Ensure that you follow the guidelines for battery safety described in the device Product Reference Guide. Use one of the following accessories to charge the device and/or spare battery.

Table 3 Charging and Communication

No
4-Slot Battery Charger| SAC-HC2L5L-4SCHG| No| Yes| No| No
5-Slot Charge Only Cradle| CRD-HC2L5L-BS5CO| Yes| No| No| No

Main Battery Charging
Before using the device for the first time, charge the main battery until the green Charging/Notification light-emitting diode (LED) remains lit. Use a cable or a cradle with the appropriate power supply to charge the device.
The following battery is available:
Standard Healthcare 3,800 mAh PowerPrecision LI-ON Battery with BLE Beacon part number : BTRY-TC2K-2XMAXB-01 The device’s Charging/Notification LED indicates the battery charging status in the device. The standard battery charges from fully depleted to 80% in less than 1 hour and 20 minutes. The extended battery charges from fully depleted to 80% in less than 1 hour and 50 minutes.
NOTE : Charge batteries at room temperature with the device in Sleep mode.
Table 4 Charging/Notification LED Charging Indicators

cradle or connected to a power source. The charger/cradle is not powered.
Slow Blinking Amber (1 blink every 4 seconds)| The device is charging.
Slow Blinking Red (1 blink every 4 seconds)| The device is charging, but the battery is at the end of its useful life.
Solid Green| Charging complete.
Solid Red| Charging is complete, but the battery is at the end of its useful life.
---|---
Fast Blinking Amber (2 blinks/second)| Charging error, e.g.:

•              Temperature is too low or too high

•              Charging has gone on too long without completion (typically eight hours).

Fast Blinking Red (2 blinks/second)| Charging error but the battery is at the end of its useful life., e.g.:

•              Temperature is too low or too high

•              Charging has gone on too long without completion (typically eight hours).

Spare Battery Charging
The Spare Battery Charging LEDs on the 4-Slot Battery Charger indicate the status of the spare battery charging. The standard and extended battery charges from fully depleted to 90% in less than 4 hours.

useful life. Charging is complete, and the battery is at the end of its useful life.
Fast Blinking Red (2 blinks/second)| Error in charging; check the placement of the spare battery, and the battery is at the end of its useful life.
Off| No spare battery in the slot. The spare battery is not placed in the slot correctly. The cradle is not powered.

Charging Temperature
Charge batteries in temperatures from 5°C to 40°C (41°F to 104°F). The device or cradle always performs battery charging in a safe and intelligent manner. At higher temperatures (for example: approximately +37°C (+98°F)) the device or cradle may for small periods of time alternately enable and disable battery charging to keep the battery at acceptable temperatures. The device and cradle indicates when charging is disabled due to abnormal temperatures via its LED.

1-Slot Charge Only Cradle
This cradle provides power to the device.
CAUTION : Ensure that you follow the guidelines for battery safety described in the Product Reference Guide.
The 1-Slot Charge Only Cradle:

• Provides 5 VDC power for operating the device.
• Charges the device’s battery.

1-Slot Charge Only with Spare Battery Cradle
This cradle provides power for charging a device and a spare battery.
CAUTION : Ensure that you follow the guidelines for battery safety described in the Product Reference Guide.
The 1-Slot Charge Only with Spare Battery Cradle:

• Provides 5 VDC power for operating the device.
• Charges the device’s battery.
• Charges a spare battery.

The USB-C port is a service connector only for firmware upgrades and is not intended for power charging.

4| Power LED
5| Device charging slot with shim

4-Slot Battery Charger
This section describes how to use the 4-Slot Battery Charger to charge up to four device batteries.
CAUTION : Ensure that you follow the guidelines for battery safety described in the Product Reference Guide.

The USB-C port is a service connector for firmware upgrade only and not intended for power charging.

5-Slot Charge Only Cradle
This section describes how to use the 5-Slot Battery Charger to charge up to five device batteries.
CAUTION : Ensure that you follow the guidelines for battery safety described in the Product Reference Guide.
The 5-Slot Charge Only Cradle:

• Provides 5 VDC power for operating the device.
• Simultaneously charges up to five devices.

USB Cable

The USB cable plugs into the bottom of the device. When attached to the device, the cable allows charging, transferring data to a host computer, and connecting USB peripherals. Remove the USB connector plug before inserting the USB cable into the USB-C connector.

Scanning with Internal Imager

To read a barcode, a scan-enabled application is required. The device contains the DataWedge application, which allows you to enable the imager, decode the barcode data, and display the barcode content.

1. Ensure that an application is open on the device and a text field is in focus (text cursor in the text field).

2. Point the scanner exit window of the device at a barcode.

3. Press and hold the scan button.
   The device projects the aiming pattern.
   NOTE : When the device is in Pick List Mode, the device does not decode the barcode until the center of the dot touches the barcode.

4. Ensure the barcode is within the area formed by the aiming pattern. The aiming dot is used for increased visibility in bright lighting conditions. to indicate the barcode was decoded successfully.

5. Release the scan button.
   NOTE : Imager decoding usually occurs instantaneously. The device repeats the steps required to take a digital picture (image) of a poor or difficult barcode as long as the scan button remains pressed. The device displays the barcode data in the text field.

Ergonomic Considerations

Avoid extreme wrist angles such as these when using the device.

www.zebra.com

Copyright

2023/11/06
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2023 Zebra Technologies Corporation and/or its affiliates. All rights reserved. Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements.

For further information regarding legal and proprietary statements, please go to:
SOFTWARE : zebra.com/linkoslegal.
COPYRIGHTS : zebra.com/copyright.
PATENTS : ip.zebra.com.
WARRANTY : zebra.com/warranty.
END USER LICENSE AGREEMENT : zebra.com/eula.

Frequently Asked Questions

Q: What should I do if the device does not power on?
A: If the device does not power on, ensure that it is charged properly by connecting it to a power source using the provided USB-C connector. If the issue persists, contact customer support for assistance.

Q: How do I capture data using the device?
A: To capture data, use the scan button located on the front of the device. Press the button to initiate data capture. Ensure that the data capture LED indicates successful capture.

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