SAMSUNG HW-S60D, HW-S61D Atmos HDMI Arc Bluetooth Soundbar User Guide

SAMSUNG HW-S60D, HW-S61D Atmos HDMI Arc Bluetooth Soundbar

Product Information

• Model: HW-S60D / HW-S61D
• User Manual: AH81-17430R-00
• Manufacturer: Samsung

Specifications

• Model: HW-S60D / HW-S61D
• User Manual: AH81-17430R-00
• Manufacturer: Samsung

Safety Information

SAFETY WARNINGS

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Refer to the table below for an explanation of symbols which may be on your Samsung product.

CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN.

• This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
• This symbol indicates that this product has included important literature concerning operation and maintenance.
• Class II product: This symbol indicates that it does not require a safety connection to electrical earth (ground).
• If this symbol is not present on a product with a power cord, the product MUST have a reliable connection to protective earth (ground).

Product Usage Instructions

• Accessing the User Guide:
  You can access the User guide on Samsung’s online customer support center by scanning the QR code provided with the product.

• Downloading the Manual:
  To view the manual on your PC or mobile device, download the manual in document format from Samsung’s website at http://www.samsung.com/support.

• Customer Support Contact Information:
  For customer support and service in different regions, refer to the contact details provided below:

Frequently Asked Questions (FAQ)

• Q: How can I get technical support for my Samsung product?
  A: You can contact Samsung’s customer support center in your country by referring to the contact information provided in the user manual or visiting Samsung’s official website for support.

• Q: Where can I find additional safety information for my Samsung product?
  A: Additional safety information can be found in the user manual provided with your Samsung product. Always refer to the manual for important safety warnings and instructions.

Simple User Guide
HW-S60D / HW-S61D

You can access the User guide on Samsung’s on-line customer support centre by scanning the QR code. To see the manual on your PC or mobile device, download the manual in document format from Samsung’s website. (http://www.samsung.com/support)

• © 2024 Samsung Electronics Co., Ltd. All rights reserved.
• Contact SAMSUNG WORLD WIDE
• If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care Centre.
• Country/ Region UK
• Samsung Service Centre 0333 000 0333
• Web Site www.samsung.com/uk/support

SAFETY INFORMATION

• SAFETY WARNINGS
• TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).
• NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Refer to the table below for an explanation of symbols which may be on your Samsung product.

WARNING
To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

CAUTION

• TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
• This apparatus shall always be connected to a AC outlet with a protective grounding connection.
• To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the mains plug shall be readily operable.
• Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the apparatus.
• To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times.
• Wiring the Main Power Supply Plug  (UK Only)

IMPORTANT NOTICE

• The mains lead on this equipment is supplied with a moulded plug incorporating a fuse. The value of the fuse is indicated on the pin face of the plug and if it requires replacing, a fuse approved to
• BS1362 of the same rating must be used.
• Never use the plug with the fuse cover removed. If the cover is detachable and a replacement is required, it must be of the same colour as the fuse fitted in the plug. Replacement covers are available from your dealer. If the fitted plug is not suitable for the power points in your house or the cable is not long enough to reach a power point, you should obtain a suitable safety approved extension lead or consult your dealer for assistance.
• However, if there is no alternative to cutting off the plug, remove the fuse and then safely dispose of the plug. Do not connect the plug to a mains socket as there is a risk of shock hazard from the bared flexible cord. Never attempt to insert bare wires directly into a mains socket. A plug and fuse must be used at all times.

IMPORTANT
The wires in the mains lead are coloured in accordance with the following code:– BLUE = NEUTRAL BROWN = LIVE As these colours may not correspond to the coloured markings identifying the terminals in your plug, proceed as follows:

• The wire coloured BLUE must be connected to the terminal marked with the letter N or coloured BLUE or BLACK.
• The wire coloured BROWN must be connected to the terminal marked with the letter L or coloured BROWN or RED.
• WARNING : DO NOT CONNECT EITHER WIRE TO THE EARTH TERMINAL WHICH IS MARKED WITH THE
• LETTER E OR BY THE EARTH SYMBOL , OR COLOURED GREEN OR GREEN AND YELLOW.

PRECAUTIONS

1. Make sure to rest the AC/DC Adapter flat on a table or the floor. If you place the AC/DC Adapter so that it is hanging with the AC cord input facing upwards, water or other foreign substances could enter the Adapter and cause the Adapter to malfunction.

2. Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (7~10 cm). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.

3. During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.
   Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction.
   Protect the product from moisture (i.e. vases), and excess heat (e.g. a fireplace) or equipment creating strong magnetic or electric fields. Unplug the power cable from the AC wall socket if the unit malfunctions. Your product is not intended for industrial use. It
   is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours or until the unit has  reached room temperature before using.

4. The battery used with this product contains chemicals that are harmful to the environment. Do not dispose of the battery in the general household trash. Do not expose the battery to excess heat, direct sunlight, or fire. Do not short circuit, disassemble, or overheat the battery. CAUTION : Danger of explosion if the battery is replaced incorrectly. Replace only with the same or equivalent type.

CHECKING THE COMPONENTS

• Soundbar Main Unit
• Soundbar Remote  Control
• Batteries
• Power Cord
• AC/DC Adapter
• Wall Mount Guide
• Holder-Screw X 2
• Bracket-Wall Mount X 2
• Screw (M4 x L10) X 2

NOTES

• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)
• To purchase additional components or optional cables, contact a Samsung Service Centre or Samsung Customer Care.
• Design, specifications, and App screen are subject to change without prior notice.

 PRODUCT OVERVIEW

• Front Panel / Top Panel of the Soundbar

Bottom Panel of the Soundbar

1. DC 19V (Power Supply In)
   Connect the AC/DC power adapter.

2. SERVICE
   Connect a USB storage device to upgrade the product’s software.

3. DIGITAL AUDIO IN (OPTICAL)
   Connect to the digital (optical) output of an external device.

4. HDMI (eARC)
   Connect to the HDMI (eARC) port on a TV.

CONNECTING THE SOUNDBAR

Connecting Electrical Power
For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)

 CONNECTING WITH A CABLE

NOTES

• When the TV sound is not output, press the (Multi Function) button at the top of the Soundbar or the
• (Source) button on the remote control to select the “TV ARC” or “eARC” mode.
• The recommended cable is an HDMI cable certified by HDMI.org.
• When you use an optical cable and the terminals have covers, be sure to remove the covers.

Using the Q-Symphony Function

• When the Soundbar connects to a Samsung TV that  supports the Q-Symphony function, you can play the sound simultaneously through the Soundbar and the TV. If you use the Q-Symphony function, the surround sound played on the TV allows you to enjoy a richer, more three-dimensional surround sound effect.
• When the Soundbar is connected, “Q-Symphony” menu appears on the TV. (The message displayed may differ with the TV model.)
  Settings ( ) → All Settings ( )→ Sound → Sound Output

USING A WIRELESS CONNECTION

Connecting via Bluetooth
When in “Bluetooth” mode

Search for the Bluetooth device on your TV or mobile device.

NOTE
If asked for a PIN code when connecting a Bluetooth device, enter <0000>.

Connecting via Wi-Fi (Wireless   Network)
To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required.

1. Connect your mobile device (smartphone, tablet, etc.) to the Wi-Fi network the TV is connected to.Install and launch the SmartThings app on your mobile device (smartphone, tablet, etc.).
2. Follow the instructions in the app screen on the mobile device to connect the Soundbar to your Wi-Fi network.

TROUBLESHOOTING

Before seeking assistance, check the following.

• Soundbar does not turn on.
  • Check whether the power cord of the Soundbar is correctly inserted into the outlet.
• Soundbar works erratically.
  • After removing the power cord, insert it again.
  • Power cycle the external device and try again.
  • If there is no signal, the Soundbar automatically turns off after a certain period of time. Turn on the power.
• Remote control does not work.
  • Point the remote directly at the Soundbar.
  • Replace the batteries with new ones.
• The red LED indicator light on the soundbar stays on.
  • The microphone is turned off. Turn on the microphone.

The Soundbar does not output any sound.

• The volume of the Soundbar is too low or muted. Adjust the volume.
• When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device.
• For sound output of the TV, select Soundbar.  (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings (  )→ Sound → Sound Output → Select Soundbar)
• Remove the cable from the Soundbar and then reconnect it.

If the TV is not connected via HDMI (eARC).

• Check whether the HDMI cable is correctly connected to the eARC terminal.
• Connection may not be possible due to the connected external device (set-top box, game console, etc.). Directly connect the Soundbar.
• HDMI-CEC may not be activated on the TV. Turn on the CEC on the TV menu. (Samsung TV: Home ( ) → Menu  → Settings ( ) → All Settings ( )→ Connection → External Device Manager → Anynet+ (HDMI-CEC) ON)
• The Soundbar will not connect via Bluetooth.
• When connecting a new device, switch to Bluetooth Pairing for connection. (Press the PAIR button on the remote control or press the (Mic On/Off) button on the body for at least 5 seconds.)
• Reconnect it after removing the Bluetooth speaker list on the device to connect.
• (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( )→ Sound → Sound Output → Bluetooth Speaker List)

The sound drops out when connected via Bluetooth.

• Some devices can cause radio interference if they are located too close to the Soundbar. e. g. microwaves, wireless routers, etc.
• If your device that is connected via Bluetooth moves too far away from the Soundbar, it may cause the sound to drop out. Move the device closer to the Soundbar.
• If a part of your body is in contact with the Bluetooth transceiver or the product is installed on metal furniture, the sound may drop out. Check the installation environment and conditions for use.

Unable to connect to Wi-Fi.

• Make sure the wireless router is turned on and then reconnect the wireless router after rebooting. The Soundbar will not connect if the wireless signal is too weak. Try moving the router closer to the  Soundbar, or eliminating any obstacles that are between the Soundbar and the router, if possible.
• The Soundbar does not turn on automatically with the TV.
  When you turn off the Soundbar while watching TV, power synchronization with the TV is disabled. First turn off the TV.

IMPORTANT NOTES ABOUT SERVICE

• Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.
• An administration fee may be charged if either
  • an engineer is called out at your request and there is no defect with the product (i.e. where the user manual has not been read)
  • you bring the unit to a repair centre and there is no defect with the product (i.e. where the user manual has not been read).
• You will be informed of the administration fee amount before a technician visits.

 SPECIFICATIONS AND  GUIDE

Specifications

• Model Name HW-S60D / HW-S61D

• Weight 2.7 kg

• Dimensions (W x H x D)

• 670.0 x 62.0 x 105.0 mm

• Operating Temperature

• Range +10 °C to +40 °C
  Operating Humidity

• Range 10 % to 80 %, non-condensing

• Storage Temperature Range -20 °C to +45 °C

• Storage Humidity Range 5 % to 95 %, non-condensing

AMPLIFIER

• Rated Output power 200W
• Supported play formats
• Dolby 5.1ch / Dolby Digital Plus / Dolby TRUE HD /
• Dolby ATMOS / DTS 5.1ch / LPCM 8ch

NOTES

• Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
• Weight and dimensions are approximate. Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi or Bluetooth.
• Overall Standby Power Consumption (W) 2.0W

Wi-Fi

• Port deactivation method
• Press the CH LEVEL button on the remote control of the
• Soundbar for 30 seconds to turn Wi-Fi On / Off.

Bluetooth

• Port deactivation method
• Press the TONE CONTROL button on the remote control of the Soundbar for 30 seconds to turn Bluetooth On / Off.
• Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and the relevant UK statutory requirements. The full text of the declaration of conformity is available at the following internet address: http://www.samsung.com go to Support and enter the model name. This equipment may be operated in all EU countries and in the UK.
• The 5GHz WLAN(Wi-Fi or SRD) function of this equipment may only be operated indoors.

WIRELESS DEVICE OUTPUT POWER

• RF max transmitter power
• 100mW at 2.4GHz-2.4835GHz
• 200mW at 5.15GHz-5.25GHz & 5.47GHz-5.725GHz,
• 100mW at 5.25GHz-5.35GHz
• 25mW at 5.725GHz-5.875GHz

[ENERGY STAR]
ENERGY STAR qualified model only

• Your Samsung product is ENERGY STAR qualified in its factory default setting.
• Change to certain features, settings and functionality in this product can change the power consumption, possibly beyond the limits required for ENERGY STAR qualification.
• Environmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of the Government agencies, designed to promote energy efficient products and practices.
• Refer to www.energystar.gov for more information of the
• ENERGY STAR Program.
• ENERGY STAR qualified model only (The other models)
• As an ENERGY STAR Partner, Samsung has determined that this product or product models meets the ENERGY STAR guideline for energy efficiency.

Correct disposal of batteries in this product]

• (Applicable in countries with separate collection systems)
  This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66.

• If batteries are not properly disposed of, these substances can cause harm to human health or the environment. To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

Correct Disposal of This Product

• (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems)

• This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste  disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

• Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

• Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

• For information on Samsung’s environmental commitments and product specific regulatory obligations e.g. REACH, WEEE, Batteries, visit:
  www.samsung.com/uk/aboutsamsung/sustainability/environment/our- commitment/data/

• COMMISSION REGULATION (EU) 2019/1782

• Ecodesign requirements for external power supplies : www.samsung.com/global/ecodesign_component

UNITED KINGDOM

• This Samsung product is warranted for the period of twelve (12) months from the original date of purchase, against defective materials and workmanship. In the event that warranty service is required, you should return the product to the retailer from whom it was purchased. However, Samsung Authorised Dealers and Authorised Service Centres in other EC Countries will comply with the warranty on the terms issued to purchasers in the country concerned. In case of difficulty, details of our Authorised Service Centres are available from: Samsung Electronics U.K. Ltd Samsung Customer Support Centre Selectapost 38, Sheffield, 597 3FJ United Kingdom United Kingdom Tel: 0333 000 0333 www.samsung.com/uk/support EIRE Tel: 0818 717100 www.samsung.com/ie/support

WARRANTY CONDITIONS

1. The warranty is only valid if, when warranty service is required, the warranty card is fully and properly completed and is presented with the original invoice or sales slip or confi rmation, and the serial number on the product has not been defaced.
2. Samsung’s obligations are limited to the repair or, at its discretion, replacement of the product or the defective part. Repaired or replaced products may include new and or refurbished components and equipment.
3.  Warranty repairs must be carried out by Authorised Samsung Dealers or Authorised Service Centres. No reimbursement will be made for repairs carried out by non Samsung Dealers and, any such repair work and damage to the products caused by such repair work will not be covered by this warranty
4. This product is not considered to be defective in materials nor workmanship by reason that it requires adaptation in order to conform to national or local technical or safety standards in force in any Country other than the one for which the product was originally designed and manufactured. This warranty will not cover, and no re-imbursement will be made for such adaptation nor any damage which may result.
5. This warranty covers none of the following:
   • Periodic check ups, maintenance and repair or replacement of parts due to normal wear and tear.
   • Cost relating to transport, removal or installation of the product.
   • Misuse, including the failure to use this product for its normal purposes or incorrect installation.
   • Damage caused by Lightning, Water, Fire, Acts of God, War, Public Disturbances, incorrect mains voltage, improper ventilation or any other cause beyond the control of Samsung.
6. This warranty is valid for any person who legally acquired possession of the product during the warranty period.
7. The consumers’ statutory rights in any applicable national legislation whether against the retailer arising from the purchase contract or otherwise are not affected by this warranty. Unless there is  national legislation to the contrary, the rights under this warranty are the consumers’ sole rights and Samsung, its subsidiaries and distributors shall not be liable for indirect or consequential loss or any damage to disc based media, removable memory or any other related equipment or material.
8.  Samsung shall honour warranties for all EU specifi cation products purchased by a consumer within the following European countries listed. – UK, Republic of Ireland, Germany, France, Italy, Malta, Spain, Portugal, The Netherlands, Belgium, Luxembourg, Denmark, Sweden, Finland, Poland, Hungary, Czech Republic, Slovakia, Austria, Slovenia, Croatia, Estonia, Latvia, Lithuania, Greece, Cyprus, Romania, Bulgaria, Switzerland, Norway, Lichtenstein and Iceland.

SAMSUNG ELECTRONICS (U.K.) LTD.

References

• HDMI Licensing Administrator, Inc.
• Homepage | ENERGY STAR
• Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
• Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
• Ndihma dhe mbështetja për produktet | Samsung Albania
• Hilfe & Support für Produkte | Samsung Österreich
• Помощ и поддръжка за продукти | Samsung България
• Hilfe und Support für Samsung Produkte | Samsung DE
• Produkt Hjælp & Support | Samsung DK
• Toodete abi ja tugi | Samsung EE
• Ayuda y soporte del producto | Samsung ES
• SAMSUNG
• Pomoć i podrška za proizvode | Samsung Hrvatska
• Product Help & Support | Samsung Ireland
• Aiuto e servizio di assistenza per i prodotti | Samsung Italia
• Produktų pagalba ir palaikymas | Samsung Lietuva
• Ar produktiem saistīta palīdzība un atbalsts | Samsung Latvija
• Помош и поддршка за производи | Samsung Северна Македонија
• Samsung Polska | Sklep online | Smartfony, TV, sprzęt AGD
• Ajuda e assistência técnica do produto | Samsung Portugal
• Pomoć i podrška za proizvode | Samsung Srbija
• Produktdesign och Support | Samsung Sverige
• Pomoč in podpora za izdelek | Samsung Slovenija
• Support Home | Official Samsung Support US

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