j5create JCH422 Wormhole Switch CrossLink USB-C Hub Installation Guide

: August 14, 2024
: j5Create

Table of Contents

j5create JCH422 Wormhole Switch CrossLink USB-C Hub
Product Usage Instructions
Installation Guide
Functions and how to use
Data Sharing
FCC Information
TECHNICAL SUPPORT
LIMITED WARRANTY
Documents / Resources

j5create JCH422 Wormhole Switch CrossLink USB-C Hub

Specifications

Model: JCH422
Language Options: English, Deutsch, Dutch, Spanish, Portuguese, Italiano
App Name: Wormhole – CrossLink

Product Usage Instructions

To use the Wormhole – CrossLink App for Display Sharing:

Open File Explorer > This PC > CrossLink This PC Windows
(C:)
Click on WormholeCrossLink.exe
In the app, select the files you want to share.
Click on Share.

FAQ

Q: How do I find Wormhole CrossLink Share if it’s not visible in the app?
A: Click on “Show more options” in the menu to reveal additional sharing options.

Scan for the online user manual

Installation Guide

Step 1: Install the Wormhole CrossLink App on the iPad®/iPhone®
Step 2: Connect the JCH422 to both the Windows® and iPad®/iPhone® devices. Then install the built in driver on to the Windows® computer
Step 3: After installing the driver, the CrossLink icon will appear on the bottom right corner of the Windows® computer. Installation complete!

Functions and how to use

Display Sharing:

From Windows® to iPad®/iPhone®:
Open the CrossLink App on the iPad®/iPhone®, then select Extend or Duplicate in the “Windows® to iPad®/iPhone®” tab.
From iPad®/iPhone® to Windows®:
Open the CrossLink App on the iPad®/iPhone®, then select Start Projection in the “iPad®/iPhone® to Windows®” tab.
Exit Display Sharing:
Three-finger long-press the iPad®/iPhone® screen to bring up the Auxiliary Menu, then touch the “Exit” button to exit display sharing.

From Windows® to iPad®/iPhone®:

Keep the CrossLink app in the foreground on the iPad®/iPhone®.
Select the files and right click, then select Wormhole CrossLink Share. (If you can’t find Wormhole CrossLink Share, please click “Show more options” on the menu)
Click “Share” on the dialog.

From iPad®/iPhone® to Windows®:

Select the photos (files) and click the share icon in the app, then select the CrossLink app.
Click “Share”.

Whiteboard

On iPad®/iPhone®: When sharing the screen from Windows® to iPad®/iPhone®, touch the double arrow icon in the top right corner of the screen to bring up the whiteboard tool.
On Windows®: When sharing the screen from iPad®/iPhone® to Windows®, click the palette icon in the top right corner of the window to bring up the whiteboard tool.

Declaration of the Presence Condition of the Restricted Substances Marking

Equipment name
Type designation (Type)

FCC Information

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device
VCCI ‒ B Canada ICES-003 (B) / NMB-003 (B)

KAIJET TECHNOLOGY INTERNATIONAL CORPORATION
8F., No109, Zhongcheng Rd., Tucheng Dist., New Taipei City, 236, Taiwan.

STOP!
If you have any problems with this product please contact our technical support team for assistance.

TECHNICAL SUPPORT

Customer Service : 888-988-0488
Technical Support : 888-689-4088
Email: service@j5create.com
Service Hours : Mon. – Fri. 10:00 – 18:00 E.S.T

Kaijet Technology International B.V.
Phone Number : +31-(0)6-2880 2882
Address : Zomerdoorn 20,3068 MZ Rotterdam,Netherlands
E-mail : service@j5create.com

LIMITED WARRANTY

j5create offers a limited 2-year warranty. The user’s wear & tear damage is not included. The user shall call or email j5create customer service with the defect information of the product and obtain a return authorization number. Users are responsible for one-way return freight costs and we will take care of one-way freight back. To obtain a return authorization number, users should have the following information handy when calling or emailing the service team:

a copy of the original purchase invoice to verify your warranty
a product serial number
a description of the problem
customer’s name, address, and telephone number

j5create does not warrant that the operation of the product will be uninterrupted or error-free. j5create is not responsible for damage arising from failure to follow instructions relating to the product’s use. This warranty does not apply to: (a) consumable parts, unless damage has occurred due to a defect in materials or workmanship; (b) cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports; (c) damage caused by use with non-j5crea te products; (d) damage caused by natural disasters; (e) damage caused by human misuse (lost, accident, abuse, misuse or other external causes); (f) damage caused by operating the product outside the permitted or intended uses described by j5create; (g) damage caused by service (including upgrades andexpansions) performed by anyone who is not a representative of j5create or a j5create Authorized Service Provider; (h) a product or part that has been modified to alter functionality or capability without the written permission of j5create; or (i) if any j5cr eate serial number on the product has been removed or defaced. If such a situation occurs, j5create will calculate the cost of materials and repair for your reference. This warranty is given by j5create in lieu of any other warranties expressed or implied.

LIMITATION OF WARRANTY

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, J5CREATE DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT.
FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE. TO THE EXTENT NOT PROHIBITED BY LAW IN YOUR STATE, PROVINCE, JURISDICTION OR COUNTRY, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED.
J5CREATE’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE AND/OR SOFTWARE IS LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH IN THIS WARRANTY. J5CREATE’S LIABILITY DOES NOT EXTEND BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY, AND J5CREATE DOES NOT ACCEPT LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST OR DAMAGED DATA OR SOFTWARE. J5CREATE DOES NOT WARRANT THAT THE OPERATION OF ANY J5CREATE PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE.
J5CREATE’S LIABILITY IN ANY SITUATION WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY AND TO THE EXTENT NOT PROHIBITED BY LAW, J5CREATE DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AND CONDITIONS AGAINST HIDDEN OR LATENT DEFECTS. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES AND CONDITIONS, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.
TO THE EXTENT SUCH WARRANTIES AND CONDITIONS CANNOT BE DISCLAIMED UNDER THE LAWS OF THE UNITED STATES, CANADA (AND ITS PROVINCES) OR OTHERWISE, J5CREATE LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES AND CONDITIONS TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND, AT J5CREATE’S OPTION, REPAIR OR REPLACEMENT SERVICES. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.
NO WARRANTIES OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
WARRANTY SUPPORT ONLY APPLIES WHEN THE COVERED PRODUCT IS LOCATED WITHIN THE COUNTRY IN WHICH J5CREATE ORIGINALLY SOLD THE SYSTEM, AS REFLECTED IN J5CREATE’S RECORDS. IF YOU NEED SUPPORT FOR THE PRODUCT OUTSIDE OF THE COUNTRY OF ORIGIN (FOR EXAMPLE, WHILE TRAVELING, OR IF THE SYSTEM HAS BEEN RELOCATED TO A NEW COUNTRY), THEN J5CREATE MAY OFFER YOU OTHER SUPPORT OPTIONS FOR AN ADDITIONAL CHARGE.

For more information please visit our website at http://www.j5create.com Copyright© 2024 j5create. All rights r eserved. All trade names are registered trademarks of their respective owners. Features and specifications are subject to change without notice. Product may not be exactly as shown in the diagrams.

USB-C is a trademark of USB Implementers Forum, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. iPad and iPhone are trademarks of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Windows is a trademark of Microsoft Corp., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. All company, product and service names used are for identification purposes only. Use of these names, logos, and brands does not imply endorsement. We disclaim any interest in the marks of others.
All company, product and service names used are for identification purposes only. Use of these names, logos, and brands does not imply endorsement. We disclaim any interest in the marks of others.

Scan for the online user manual

Documents / Resources

| j5create JCH422 Wormhole Switch CrossLink USB-C Hub [pdf] Installation Guide
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