SAMSUNG WF50R8500A Stackable Smart Front Load Washer User Manual

SAMSUNG WF50R8500A Stackable Smart Front Load Washer

Specifications

• Model: WF50R8500A*
• Manufacturer: Samsung

Product Information

Safety Information

Congratulations on your new Samsung washer. This manual contains important information on the installation, use, and care of your appliance. Please take some time to read this manual to take full advantage of your washer’s many benefits and features.

What you need to know about the safety instructions

Important safety symbols:

• WARNING: Hazards or unsafe practices that may result in severe personal injury, death, and/or property damage.
• CAUTION: Hazards or unsafe practices that may result in personal injury and/or property damage.
• NOTE: Indicates that a risk of personal injury or material damage exists.

These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference.

Important safety precautions:

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

1. Read all instructions before using the appliance.
2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances as they giveoff vapors that could ignite or explode.

FAQ

Frequently Asked Questions

• Q: How do I connect my washer to Wi-Fi?
  • A: To turn on the Wi-Fi connection for your washing machine, follow these steps: [Provide detailed instructions on setting up Wi-Fi connection]

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Safety information

Congratulations on your new Samsung washer. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washer’s many benefits and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance. Please store the manual in a safe location close to the appliance for future reference. Use this appliance only for its intended purpose as described in this instruction manual. Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution and care when installing, maintaining and operating your washer. Because the following operating instructions cover various models, the characteristics of your washer may differ slightly from those described in this manual and not all warning signs may be applicable. If you have any questions or concerns, contact your nearest service center or find help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean: WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property damage.
CAUTION Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE Indicates that a risk of personal injury or material damage exists.
These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.

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Important safety precautions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:
1. Read all instructions before using the appliance. 2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked
in, or spotted with gasoline, dry-cleaning solvents, other ammable or explosive substances as they give off vapors that could ignite or explode. 3. Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children. 4. Before the appliance is removed from service or discarded, remove the door to the washing or drying compartment. 5. Do not reach into the appliance if the drum is moving. 6. Do not install or store this appliance where it will be exposed to the weather. 7. Do not tamper with controls. 8. Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in the user-maintenance instructions or in published user repair instructions that you understand and have the skills to carry out. 9. Do not add gasoline, dry-cleaning solvents, or other ammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode. 10.Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washer or combination washer-dryer, turn on all hot water faucets and let the water ow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is
ammable, do not smoke or use an open ame during this time.

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Safety information

CALIFORNIA PROPOSITION 65 WARNING
WARNING Cancer and Reproductive Harm – www.P65Warnings.ca.gov.

Critical installation warnings
WARNING
The installation of this appliance must be performed by a qualified technician or service company. · Failure to do so may result in electric shock, fire, an explosion, problems with the
product, or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into a wall socket that meets local electrical specifications. Use the socket for this appliance only, and do not use an extension cord. · Sharing a wall socket with other appliances, using a power strip, or extending the
power cord may result in electric shock or fire. · Ensure that the voltage, frequency, and current supplied to the washer matches those
listed in the product specifications. Failure to do so may result in electric shock or fire. Plug the power plug into the wall socket firmly.
Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis. · Unplug the power plug and clean it with a dry cloth. · Failure to do so may result in electric shock or fire.
Plug the power plug into the wall socket so that the cord is running towards the oor. · If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or fire.
Keep all packaging materials out of the reach of children as these may be dangerous. · If a child places a plastic bag over his or her head, he or she can suffocate.
If the appliance, power plug, or power cord is damaged, contact your nearest service center.
This appliance must be properly grounded.

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Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line. · This may result in electric shock, fire, an explosion, or problems with the product. · Never plug the power cord into a socket that is not grounded correctly. Make sure that
the socket is in accord with local and national regulations.
Do not install this appliance near a heater or any ammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures. · Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak. · This may result in electric shock or fire.
Do not use an electric transformer to power the washer. · This may result in electric shock or fire.
Do not use a damaged power plug, damaged power cord, or loose wall socket. · This may result in electric shock or fire.
Do not pull or bend the power cord excessively.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance. · This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug. · Unplug the power plug by pulling the plug. · Failure to do so may result in electric shock or fire.
This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are accessible.

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Safety information
Installation cautions
CAUTION This appliance should be positioned in such a way that the power plug is easily accessible. · Failure to do so may result in electric shock or fire due to electric leakage. Install your appliance on a solid, level oor that can support its weight. · Failure to do so may result in abnormal vibrations, movement, noise, or problems with
the product.
Critical usage warnings
WARNING If the appliance is ooded, turn off the water & power supplies immediately and contact your nearest service center. · Do not touch the power plug with wet hands. · Failure to do so may result in electric shock. If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest service center. · Failure to do so may result in electric shock or fire. In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power plug. Do not touch the appliance or power cord. · Do not use a ventilating fan. · A spark may result in an explosion or fire. Do not let children play in or on the washer. In addition, when disposing of the appliance, remove the washer door lever. · Children can suffocate to death if trapped inside the product. Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washer before using it. Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol, or other in ammable or explosive substances in the washer. · This may result in electric shock, fire, or an explosion. Do not open the washer door by force while it is operating (high-temperature washing/ drying/spinning).
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· Water owing out of the washer may result in burns or cause the oor to be slippery. This may result in injury.
· Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washer while an operation is in progress. · This may result in injury.
Do not touch the power plug with wet hands. · This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while an operation is in progress. · Plugging the power plug into the wall socket again may cause a spark and result in
electric shock or fire.
Do not let children climb in or onto the appliance. · This may result in electric shock, burns, or injury.
Do not insert your hand or a metal object under the washer while it is operating. · This may result in injury.
Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it straight out of the outlet. · Damage to the power cord may cause a short-circuit, fire, and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself. · Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse. · When the appliance needs to be repaired or reinstalled, contact your nearest service
center. · Failure to do so may result in electric shock, fire, problems with the product, or injury.
If the water supply hose comes loose from the faucet and oods the appliance, unplug the power plug. · Failure to do so may result in electric shock or fire.
Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or lightning storm. · Failure to do so may result in electric shock or fire.
If any foreign substance enters the appliance, unplug the power plug and contact your nearest Samsung Customer Service. · This may result in electric shock or fire.

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Safety information

Do not let children (or pets) play in or on your washer. The washer door does not open easily from the inside and children may be seriously injured if trapped inside.
Usage cautions
CAUTION
If the washer is contaminated by a foreign substance such as detergent, dirt, food waste, etc., unplug the power plug and clean the washer using a damp, soft cloth. · Failure to do so may result in discoloration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washer. · If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the faucet slowly.
Open the faucet slowly after a long period of non-use. · The air pressure in the water supply hose or the water pipe may damage a product
part or result in a water leak.
If a draining error occurs during an operation, check if there is a draining problem. · If the washer is used when it is ooded because of a draining problem, it may result in
electric shock or fire.
Insert the laundry into the washer completely so that the laundry does not get caught in the door. · If laundry gets caught in the door, it may result in damage to the laundry or the
washer, or result in a water leak.
Turn the water supply off when the washer is not being used. · Ensure that the water supply hose connectors are properly tightened.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g. waste, thread, hair, etc.). · If a foreign substance is caught in the door or the door is not completely closed, it may
cause a water leak.
Open the faucet and check if the water supply hose connectors are firmly tightened and that there are no water leaks before using the product. · If the connectors on the water supply hoses are loose, it may result in a water leak.

The product you have purchased is designed for domestic use only.
Using the product for business purposes qualifies as a product misuse. If the product is used for business purposes, it will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. · This may result in electric shock, fire, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance. · As well as being harmful to humans, this may result in electric shock, fire, or problems
with the product.
Do not place objects that generate electromagnetic fields near the washer. · This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water. · This may result in burns or injury.
Do not wash, spin, or dry water-proof seats, mats, or clothing () unless your appliance has a special cycle for washing these items.
(): Woolen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and bicycle, motor cycle and car covers, etc. · Do not wash thick or hard mats even if the washer mark is on the care label. This may
result in injury or damage to the washer, walls, oor, or clothing due to abnormal vibrations. · Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to inside the drum, and this may result in malfunction such as a drainage error.
Do not operate the washer when the detergent drawer is removed. · This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot. · This may result in burns.
The door glass becomes hot during washing and drying. Therefore, do not touch the door glass.

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Safety information

Also, do not allow children to play around the washing machine or touch the door glass. · This may result in burns.
Do not insert your hand into the detergent drawer. · This may result in injury as your hand may be caught by the detergent input device. · Do not use the liquid detergent container (on applicable models only) for powdered
detergent. Remove the container and put powdered detergent directly into the Main wash compartment.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the washer. · This may result in damage to the washer, or injury and death in the case of pets, due to
the abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc. · This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams, or lotions usually found in skincare shops or massage clinics. · This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time. · Doing either may cause the drum to rust. · If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to
the surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry cleaning detergent. · This may result in spontaneous combustion or ignition due to the heat from the
oxidation of the oil.
Do not use water from water cooling/heating devices. · This may result in problems with the washer.
Do not use natural hand-washing soap for the washer. · If it hardens and accumulates inside the washer, it may result in problems with the
product, discoloration, rust, or bad odors.
Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.

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· Failure to do so may result in injury due to abnormal vibrations. Do not use hardened detergent. · If it accumulates inside the washer, it may result in a water leak. Make sure that the pockets of all the clothing items to be washed are empty. · Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause
extensive damage to the appliance. Do not wash clothing with large buckles, buttons, or other heavy metal objects in the washer. Sort the laundry by color on the basis of its colorfastness and select the recommended cycle, water temperature, and additional functions. · Failure to do this may result in discoloration or fabric damage. Take care that children’s fingers are not caught in the door when you close it. · Failure to do so may result in injury.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it. Do not use a strong acidic cleaning agent. Do not use benzene, thinner, or alcohol to clean the appliance. · This may result in discoloration, deformation, damage, electric shock, or fire. Before cleaning or performing maintenance, unplug the appliance from the wall socket. · Failure to do so may result in electric shock or fire.

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FCC STATEMENT

CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received including interference that cause
undesired operation.
For products sold in the US and Canadian markets, only channels 1­11 are available. You cannot select any other channels.
FCC STATEMENT: This equipment has been tested and found to comply within the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorienting or relocating the receiving antenna · Increasing the separation between the equipment and receiver · Connecting the equipment to an outlet that is on a different circuit than the radio or TV. · Consulting the dealer or an experienced radio/TV technician for help.
FCC RADIATION EXPOSURE STATEMENT: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be colocated or operated in conjunction with any other antenna or transmitter.

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IC Notice
The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause
undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada.
For products sold in the US and Canadian markets, only channels 1­11 are available. You cannot select any other channels.
IC RADIATION EXPOSURE STATEMENT: This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated so there is at least 8 inches (20 cm) between the radiator and your body. This device and its antenna(s) must not be colocated or operated in conjunction with any other antenna or transmitter.

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Regulatory notice
Open Source Announcement
The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by contacting our support team via http://opensource.samsung.com (Please use the “Inquiry” menu.) It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM; a minimal charge will be required. The following URL http://opensource.samsung.com/opensource/SMART_AT_051/seq/0 leads to the open source license information as related to this product. This offer is valid to anyone in receipt of this information.

To turn on the Wi-Fi connection for your washing machine
The Wi-Fi network is automatically connected when the washing machine starts operation. To manually control the Wi-Fi connection, press and hold Temp. and Smart Control for simultaneously 3 seconds to toggle the Wi-Fi connection on or off. · The number 1 indicates the Wi-Fi connection is on while 0 refers to disconnection.

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Installation

Follow these instructions carefully to ensure proper installation of your washer and to prevent accidents when doing laundry.
WARNING Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel ­ Do not contact the following parts while the appliance is energized: Control board, heat sink, motor, inlet valve and pump.
Unpacking your washer
Unpack your washer and inspect it for shipping damage. Make sure you have received all the items shown on the next page. If your washer was damaged during shipping, or you do not have all of the items, call 1-800-SAMSUNG (1-800-726-7864). To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.
WARNING Packing materials can be dangerous to children; Keep all packing material (plastic bags, polystyrene, etc.) well out of children’s reach.
CAUTION You must have at least 2 people unpack the washer. To remove the bottom cushion of the packing materials, do not tip the washer over on its front side. When removing the bottom cushion, be sure the shipping bolts are attached to the product. Otherwise, the leveling feet may detach, causing vibration and noise. When you lay the washer down to remove the carton base, protect the side of the washer and lay it down carefully. Never lay your washer on its back or front.
CAUTION Do not grab or pull the drain hose to drag and move the product.

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Installation
What’s included
Make sure all the parts are included in the product package. If you have a problem with the washer or the parts, contact the Samsung customer care center at 1-800-SAMSUNG (1-800-726-7864) or your retailer.
01

02
03 04
01 Release lever 04 Drum 07 Power plug 10 Leveling feet

05
06
07
08 09 10 11 12

02 Detergent drawer 05 Worktop 08 Drain hose 11 Drain filter

03 Door 06 Control panel 09 Filter cover 12 Emergency drain tube

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Parts supplied

Wrench

Bolt caps

Parts not supplied

Hose guide

Cable tie

Anti-slip pads

Water hoses (sold separately)
Tools needed for installation

Phillips screwdriver

Level

Adjustable pliers

Measuring tape

NOTE
· Bolt caps: The number (3 to 6) of bolt caps provided depends on the model. · The appearance of the washer and provided accessories may differ with the model. · To purchase an accessory or lost part, contact a local Samsung service center or the
retailer.
CAUTION
· Do not reuse old water hoses, which may leak or burst, causing ooding and/or property damage.
· Make sure rubber washers are inserted in each coupling of both water hoses.

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Installation
Installation requirements
Electrical supply and grounding · AC 120 V / 60 Hz / 15 AMP fuse or circuit breaker is required. · Use an individual branch circuit. Connect only the washer to the circuit.
To ensure proper grounding, the washer comes with a power cord featuring a three-prong grounding plug for use in a properly installed and grounded outlet. Check with a qualified electrician or service person if you are not sure about the grounding. Do not modify the provided plug. If it does not fit the outlet, call a qualified electrician to install a proper outlet.
WARNING · Do NOT use an extension cord. · Use only the power cord that comes with the washer. · Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes. · Improperly connected grounding conductors may cause electric shock. · To prevent unnecessary risk of fire, electrical shock, or personal injury, all wiring
and grounding must be done in accordance with local codes, or in the absence of local codes, in accordance with the National Electrical Code, ANSI/NFPA No. 70-Latest Revision (for the U.S.) or the Canadian Electrical Code CSA C22.1 ­ Latest Revisions and local codes and ordinances. It is your responsibility to provide adequate electrical service for your washer.
Water supply Proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure less than 20 psi (137 kPa) may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing the washer to turn off. Water taps must be within 4 ft. (122 cm) from the rear of the washer so that the inlet hoses reach the washer. To reduce the risk of leaks: · Make sure water taps are easily accessible. · Turn off the taps when the washer is not in use. · Check for any leaks at the water inlet hose fittings on a regular basis.
CAUTION Before using the washer for the first time, check all connections at the water valve and taps for any leaks.

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Drain Samsung recommends a standpipe 18 in. (460 mm) high. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.

Flooring For best performance, the washer must be installed on a solid oor. Wood oors may need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces do not provide good resistance to vibrations and may cause the washer to move slightly during the spin cycle.
CAUTION
Do NOT install the washer on a platform or a poorly supported structure.

Water temperature Do not install the washer in areas where water may freeze as the washer always retains some water in its water valves, pumps, and/or hoses. Frozen water can cause damage to belts, the pump, and other components of the washer.

Dimensions

A

U

9
A. Overall height B. Width
C. Depth with door open D. Depth

38.7 in. (984 mm) 27 in. (686 mm) 54.8 in. (1392 mm) 33.5 in. (850 mm)

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Installation

Clearance requirement This clearance requirement is applicable for washers only.
NOTE · For dryer’s clearance requirement, see the dryer’s user manual. · If the washer and dryer have different clearance requirements, use the one with the
larger value.
Alcove or closet installations Minimum clearance for stable operation:

Sides 1 in. (25 mm)

Top 1 in. (25 mm)

Rear 5 in. (127 mm)

Front 1 in. (25 mm)

If both the washer and a dryer are installed in the same location, the front of the alcove or closet must have two unobstructed air openings for a combined minimum total area of 72 in.2 (465 cm2).
Undercounter installation

A

39.6 in. (1006 mm)

B

1 in. (25 mm)

C

1 in. (25 mm)

A

B

C

Pedestal installation

9

A

A

5 in. (127 mm)

B

6 in. (152 mm)

C

52.8 in. (1341 mm)

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This clearance requirement is applicable for washer and dryer pair installation.

Side by side installation

Stacked installation (Model: SKK-8K)

U

9

k

9

A

A

1 in. (25 mm)

B

5.9 in. (150 mm)

C

7.3 in. (185 mm)

D

6 in. (152 mm)

E

78.5 in. (1994 mm)

WARNING
· Samsung’s washers and dryers can be stacked to maximize usable space. · The dryer feet need to be removed to stack the washer and dryer. You can purchase an
optional stacking kit from your Samsung retailer.

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Installation
Step-by-step installation STEP 1 Select a location
Location requirements: · A solid, level surface without carpeting or ooring that may obstruct ventilation · No direct sunlight · Adequate room for ventilation and wiring · Ambient temperature always higher than the freezing point (32 °F / 0 °C) · Away from heat sources STEP 2 Remove the shipping bolts
1. After unpack the product and remove all shipping bolts. NOTE
Use the enclosed end of the supplied wrench to remove the shipping bolts.
2. Fill the holes with the supplied plastic bolt caps. Keep the shipping bolts for future use.

WARNING
· The shipping bolts secure the tub during product transportation and reduce the chance of suspension damage. Remove the shipping bolts before using the product and only reassemble them back in case you need to move the product.
· Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach.

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STEP 3 Adjust the leveling feet

STEP 4 Connect the water hose
B A

1. Gently slide the washer into position. Excessive force may damage the leveling feet.
2. Using a wrench, turn the leveling feet clockwise or counterclockwise to adjust the height until the washer is level.
3. Using a athead screwdriver, tighten the locking nuts (A). NOTE
Use the open-end of the supplied wrench to adjust the leveling feet.
CAUTION · Make sure to use new water hoses and
that rubber gaskets (B) are inside the couplings (A) at both ends of the hoses. Water hoses without the gaskets may leak. · Allow 5 in. (127 mm) of space between the back of the washer and the wall to prevent water hoses from being kinked. Kinked hoses may cause water leaks. · If there is a water leak, stop using the washer and contact a local Samsung service center. A water leak may cause electric shock. · Do not stretch the water hoses by force. If a hose is too short, replace the hose with a longer hose.

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Installation
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1. Attach the water hoses to the hot and cold water taps, and then hand tighten the water hose fittings until they are tight. Then, use pliers to tighten the fittings by an additional two-thirds of a turn. To avoid damaging the fittings, do not overtighten them.
2. Pull the water hoses to check if they are firmly connected.
3. Put the other ends of the hoses into a bucket, and then open the water taps for 10 – 15 seconds to remove impurities. When done, close the taps.
4. Attach the water hoses to the hot and cold water inlets on the back of the washer, and then hand tighten the water hose fittings until they are tight. Then, use pliers to tighten the fittings by an additional two-thirds of a turn. NOTE
If you do not want to use the hot water supply hose, attach the water intake cap to the hot water supply intake. When you do a wash, press Temp. to select Cold.
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5. Open the water taps, and check for leaks.

STEP 5 Connect the drain hose

To a Laundry Tub or Drain Pipe
1. Check the height (A) of your drain system and make sure the minimum and maximum heights shown below are met.

Minimum Maximum

18 in. (46 cm) 96 in. (245 cm)

NOTE
· Make sure to measure the height from the oor where the washer is placed.
· Draining efficiency may be reduced if the drain system is at the maximum height.
· To prevent the washer from siphoning water, do not use a drain system below the minimum height.
2. Attach the drain hose to the plastic hose guide (B).

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Installation

A

(*): Min. 6 in. (152 mm), Max. 8 in. (203 mm)

A

3. Route the drain hose to the drain system.
CAUTION
· If using a standpipe, make sure the standpipe and drain hose connection is not airtight.
· If using a standpipe, make sure the drain hose is inserted at least 6 in. (152 mm) but no more than 8 in. (203 mm) into the standpipe.
4. Secure the drain hose with cable ties.
Over the edge of a wash basin The drain hose must be placed no lower than 24 in. (60 cm) and no higher than 35 in. (90 cm) from the oor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A). Secure the guide to the wall using a hook to ensure stable drainage.

STEP 6 Remove the lm inside the door
Remove the small circle of film (B) above the door latch before use.

B

STEP 7 Power on
Plug the power cord into an AC 120 V / 60 Hz / 15 AMP approved electrical outlet protected by a fuse or circuit breaker. Then, press Power to turn on the washer.

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Before you start

Initial settings
Run Calibration (recommended) Calibration ensures accurate weight detection by the washer. Make sure the drum is empty before running Calibration. 1. Press Power to turn on the washer. 2. Press and hold Temp. and Delay End simultaneously for 3 seconds. 3. Press and hold Start/Pause (Hold to Start) to start Calibration.
– The door is locked during the operation. – The drum keeps rotating clockwise and counterclockwise for several minutes. 4. When complete, the washer turns off automatically.
Laundry guidelines
STEP 1 Sort
Sort the laundry according to these criteria: · Care Label: Sort the laundry into cottons, mixed fibers, synthetics, silks, wools, and
rayon. · Color: Separate whites from colors. · Size: Mixing different sized items together in the drum improves the washing
performance. · Sensitivity: Wash delicate items separately. For pure, new woolen items, curtains, and
silk items, check the labels on the items. NOTE Make sure to check the care label on all clothing, and sort clothing accordingly before starting the wash. STEP 2 Empty pockets
Empty all the pockets of your laundry items · Metal objects such as coins, pins, and buckles on clothing may damage other laundry
items as well as the drum. Turn clothing with buttons and embroideries inside out · If pants or jacket zippers are open while washing, the drum may be damaged. Zippers
should be closed and fixed with a string. · Clothing with long strings may become entangled with other clothes. Make sure to tie
the strings before starting the wash.
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Before you start
STEP 3 Use a laundry net
· Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may break through and tear other laundry items.
· Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught around the door. Place them inside a fine laundry net.
· Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations that could move the washer and result in injury.
STEP 4 Determine the load capacity
Do not overload the washer. Overloading may cause the washer to wash improperly. NOTE
When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced. For bedding or bedding covers, the recommended maximum spin level is Level 2 or Level 3, and the load capacity is 3.0 kg or less.
CAUTION If the laundry is unbalanced and the “UB” information code is displayed, redistribute the load. Unbalanced laundry may reduce spinning performance.
STEP 5 Add the correct detergent type
The type of detergent you use – general purpose, specifically for woolens, etc. – depends on the type of fabric (cotton, synthetic, delicate items, wool), color, wash temperature, and degree of soiling. Regardless of the specific type of detergent you use, always use “low suds” HE laundry detergent which is designed for automatic washers.
NOTE · Follow the detergent manufacturer’s recommendations based on the weight of the
laundry, the degree of soiling, and the hardness of the water in your local area. If you are not sure about the water hardness, contact your local water authority. · Do not use detergent that tends to harden or solidify. This detergent may remain after the rinse cycle, blocking the drain outlet. CAUTION When washing wool using the WOOL cycle, use only a neutral liquid detergent. Powdered detergent used with the WOOL cycle can remain on the laundry and discolor it.

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Use HE detergent only

Your washer is designed to use high efficiency (HE) detergents. · For the best cleaning results, use a high
efficiency detergent such as Tide HE, Wisk HE, Cheer HE or Gain HE. High efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently and cleaning is maximized. ( Brand names are trademarks of their respective manufacturers.)
WARNING
For best results, use HE detergents only. Do not use non-HE detergent, organic detergent, natural detergent or HE detergents with natural ingredients (such as vinegar, baking soda).

Detergent drawer guidelines

The washer provides a three-compartment dispenser: the front-left compartment for the main wash, the front-right for fabric softeners, and the rear-right for the liquid chlorine bleach.

A
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A. Main-wash compartment: Add mainwash detergent, water softener, soaking detergent, color­safe, and/or stain removers.
B. Softener compartment: Add fabric softener. Do not exceed the max line.
C. Bleach compartment: Add liquid chlorine bleach. Do not exceed the max line.

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Before you start

CAUTION
· Do not open the detergent drawer while the washer is operating. · Do not put a tablet or capsule type detergents into the detergent drawer. Put them
directly into the drum. · Do not use a ball type detergent. · To prevent the compartment from clogging, concentrated or highly-enriched agents
(fabric softener or detergent) must be diluted with water before being added.

To add washing agents to the detergent drawer

1. Slide open the detergent drawer.

2. Add liquid laundry detergent to the

liquid detergent container in the main

wash compartment.

CAUTION

· Make sure the liquid detergent container is inserted in the main wash compartment.
· Do not exceed the marked max line (A).

NOTE
· Do not add powdered laundry detergent or other powdered laundry agents to the liquid laundry container.
· To use powdered detergent, see page 33.

3. Add fabric softener to the softener compartment. Do not exceed the max line (B).

CAUTION

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· Powdered fabric softener is not

recommended. Use liquid fabric

softener only.

· Concentrated fabric softener must be

diluted with water before being added.

· Do not add main-wash detergent to the

softener compartment.

4. Close the detergent drawer.

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To use powdered detergent

First, remove the provided liquid detergent container from the mainwash compartment. Then, add powdered detergent to the main-wash compartment according to the detergent manufacturer’s instructions.
CAUTION
Do not add powdered detergent to the liquid detergent container.

To use the bleach compartment

Add only liquid chlorine bleach to the bleach compartment. Do not exceed the max line.
CAUTION
Do not add undiluted liquid chlorine bleach directly to the load or to the drum. It is a powerful chemical and can cause fabric damage, such as weakening of the fibers or color loss if not used properly.

To use oxygen boosters or color-safe bleach
Oxygen boosters or color-safe bleach can increase washing performance. Make sure to add the oxygen booster or color-safe bleach after putting the laundry into the drum.
NOTE
To use both powdered detergent and powdered oxygen booster or powdered color- safe bleach, it is more effective to put them together into the drum before loading the laundry.

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Operations

WARNING To reduce the risk of fire, electric shock, or injury to persons, read the Safety information before operating this appliance.

Control panel
02 01

07 10 13
08 11

09 12

14

03

04 05 06

01 Cycle Selector 02 Display
03 Temp.
04 Rinse

Turn the dial to select a cycle. (For more information about wash cycles, see page 37.)
The display shows current cycle information and estimated time remaining, or an information code if the washer needs to be checked.
Press to change the water temperature for the current cycle. · Hot (Level 5): Heavily soiled, colorfast items. Only available with
NORMAL, HEAVY DUTY, SANITIZE and SELF CLEAN . · (Level 4): Whites and heavily soiled, colorfast items. · (Level 3): Colorfast items. · (Level 2): Brightly colored, very lightly soiled items. · Cold (Level 1): Uses only cold water without utilizing the washer’s
heater. No warm water is supplied.
Press to change the rinse count for the current cycle. · You can select 0 to 5 rinses. (No rinse : All indicators are off)

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05 Spin
06 Soil 07 Pre Soak 08 Steam 09 Super Speed 10 Delay End

Press to change the spinning speed for the current cycle. · High (Level 5): Extends the spinning process to effectively
remove moisture from the load. This level uses a stronger spinning process to remove moisture, so it is not suitable for wrinkle-free or non-iron fabrics, or overloads. · (Level 4): Underwear, t-shirts, jeans, and sturdy cottons. · (Level 3): Jeans, wrinkle-free or wash-and-wear items, and synthetics. · (Level 2): Delicate items that require a lower spinning speed. · No Spin (Level 1): The drum does not spin after the final drain process. Rinse hold (All indicators are off): The final rinse process is suspended so that the laundry remains in the water. To unload the laundry, run a drain or spin process.
NOTE
Spin Only: To perform the spin process only, press and hold Spin for 3 seconds. With the cycle time on the display, press Spin repeatedly until a desired spinning speed is selected. Then, press and hold Start/ Pause (Hold to Start) to start.
Press to change the soil level for the current cycle. · Heavy (Level 5): For extremely soiled loads. · (Level 4): For heavily soiled loads. · (Level 3): For moderately soiled loads. This setting is best for
most loads. · (Level 2): For lightly soiled loads. · Light (Level 1): For barely soiled loads.
Press to add 30 minutes of soaking time at the start of the wash cycle for better stain removal.
Press to use the Steam function. The Steam function is available with NORMAL, HEAVY DUTY, WHITES, BEDDING, and SANITIZE. For heavily soiled, colorfast items, this function improves stain treatment and uses less water.
Press this button if you need to shorten the washing time, applicable for NORMAL, WHITES, HEAVY DUTY or BEDDING. The shortened time may differ depending on the selected cycle/load/options.
Set the washer to finish your wash automatically at later time. Choose a delay of between 1 to 24 hours (in 1 hour increments). (For more information about Delay End, see page 41.)

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Operations

11 Drum Light
12 Smart Control
13 Power 14 Start/Pause
(Hold to Start)

Press to turn on/off the drum light. The drum light turns off automatically after 2 minutes.
After connecting the washer to your home network using the SmartThings app, you can control the washer remotely. When started, the Smart Control indicator blinks and the front door locks. The washer enters waiting mode and waits for remote commands. (For more information about Smart Control, visit the SmartThings app page.)
Press to turn the washer on or off.
Press and hold to start operation or press to stop operation temporarily.

Icon description

Garment+
Door Lock
SELF CLEAN reminder Child Lock Alarm Off

· This icon indicates you can add or take out items after a cycle has started.
· To add or take out items, press Start/Pause (Hold to Start) to pause the cycle, and then open the door. To resume the cycle, close the door, and then press and hold Start/Pause (Hold to Start).
· This icon indicates the door is locked and cannot be opened. · The door locks automatically during a cycle and this indicator
turns on. · You can open the door when this icon disappears.
· This icon indicates that you should clean the drum using the SELF CLEAN cycle.
· After every 40 cycles, this icon appears for an hour and then turns off automatically. The icon will appear for 5 more cycles, turn off, and then will not appear for another 40 cycles.
· This icon indicates that Child Lock is on. · For more information on Child Lock, see page 41.
· This icon indicates that the alarm is off. · For more information on Alarm Off, see page 42.

Wi-Fi

· This icon indicates that the washer is connected to Wi-Fi.

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Simple steps to start
2

1

5 4 3
1. Press Power to turn on the washer. 2. Turn the Cycle Selector to select a cycle. 3. Change the cycle settings (Temp., Rinse, Spin, and Soil) as necessary. 4. Select desired options as necessary. 5. Press and hold Start/Pause (Hold to Start).
To change the cycle during operation 1. Press Start/Pause (Hold to Start) to stop operation. 2. Select a different cycle. 3. Press and hold Start/Pause (Hold to Start) again to start the new cycle.
WARNING Do not place anything on top of your washer while it is running.

Cycle overview

NOTE
The washer detects the weight of the items and automatically adjusts the optimal water level, washing time, rinse counts, and spin counts. (This may not be applicable on some cycles.)

Standard Cycles

Cycle PERM PRESS
QUICK WASH

Description
· For wash-and-wear, synthetic fabrics, and lightly to normally soiled items.
· For lightly soiled items that you want to finish washing quickly.
· For best performance, recommended load is 4 lb or lower.

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Operations

Cycle DELICATES
ACTIVEWEAR RINSE+SPIN SELF CLEAN
DOWNLOADED
Steam Cycles Cycle
NORMAL HEAVY DUTY WHITES BEDDING

Description · For sheer fabrics, bras, lingerie (silk), and other handwash-
only fabrics. · For best performance, use liquid detergent. · For exercise wear such as sports jerseys, training pants,
shirts/tops and other performance clothing. This cycle provides effective soil removal with controlled drum rotation for special fabric care. · Features an additional rinse process after fabric softener is applied to the laundry. · Cleans the drum by removing dirt and bacteria from the drum. · Perform once every 40 washes. · Make sure the drum is empty. · Select to choose from more cycles available on the SmartThings app on your smartphone. · Available cycles: TOWELS, ALLERGEN, WOOL, ECO COLD, DEEP STEAM, UNDERGARMENTS, BLOUSES, THIN BEDDING, TOWELS SANITIZE, DARKS, POWER RINSE. · Factory setting: TOWELS
Description · For cottons, bed linens, table linens, underwear, towels,
or shirts. The washing time and the number of rinses are automatically adjusted according to the load. · For sturdy, colorfast fabrics and heavily soiled items. · For white items. You can wash with or without bleach. · For bulky items such as comforters, blankets, and sheets. · For best results, wash only 1 type of bedding. · For bulky items, use liquid detergent and do not roll the items in the drum because they might get stuck in the drum.

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Cycle SANITIZE

Description · For heavily soiled, colorfast items. This cycle heats the water
to 150 °F (65 °C) to eliminate bacteria.
NOTE
If you press Start/Pause (Hold to Start) during the heating portion of the SANITIZE cycle, your washer door will remain locked for your safety.

Cycle chart
Use this chart to set the best cycle and options for your laundry. NOTE

Setting : factory setting : can be selected

Temp. 5 : Hot (Level 5)
4 : (Level 4) 3 : (Level 3) 2 : (Level 2) 1 : Cold (Level 1)

Rinse

Spin

5 : 5 times (Level 5) 5 : High (Level 5)

4 : (Level 4)

4 : (Level 4)

3 : (Level 3)

3 : (Level 3)

2 : (Level 2)

2 : (Level 2)

1 : 1 time (Level 1) 1 : No spin (Level 1)

Soil 5 : Heavy (Level 5)
4 : (Level 4) 3 : (Level 3) 2 : (Level 2) 1 : Light (Level 1)

Cycle
NORMAL HEAVY DUTY
WHITES BEDDING SANITIZE PERM PRESS RINSE+SPIN ACTIVEWEAR DELICATES QUICK WASH SELF CLEAN

Functions

Temp.

Rinse

5

4

3

2

1

5

4

3

2

1

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Operations

Cycle
NORMAL HEAVY DUTY
WHITES BEDDING SANITIZE PERM PRESS RINSE+SPIN ACTIVEWEAR DELICATES QUICK WASH SELF CLEAN
Cycle
NORMAL HEAVY DUTY
WHITES BEDDING SANITIZE PERM PRESS RINSE+SPIN ACTIVEWEAR DELICATES QUICK WASH SELF CLEAN

Functions

Spin

Soil

5

4

3

2

1

5

4

3

2

1

Pre Soak

Options

Steam

Super Speed

Delay End

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Special features
Delay End You can set the washer to finish your wash automatically at a later time by choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1. Select a cycle. Then, change the cycle settings if necessary. 2. Press Delay End repeatedly until a desired end time is set. 3. Press and hold Start/Pause (Hold to Start). 4. To cancel Delay End, restart the washer by pressing Power.
Real-life case You want to finish a two-hour cycle 3 hours from now. To do this, you add the Delay End option to the current cycle with a 3-hour setting, and then press and hold Start/Pause (Hold to Start) at 2:00 pm. The washer starts operating at 3:00 pm and ends at 5:00 pm. Provided below is the time line for this example.

2:00 pm Set Delay End to 3 hours

3:00 pm Start

5:00 pm End

ATC (Auto Temperature Control) ATC enables the washer to control water temperatures in each washing cycle using the internal thermistor. It is designed to maintain certain washing temperatures for best results.
NOTE
· If you select NORMAL or HEAVY DUTY, you may notice the washer supplying cold water. This is normal because the machine is designed to reduce power consumption. In these cycles, the water temperature for Level 5 is similar to bath-water temperatures, and Level 3 is similar to comfortable swimming pool temperatures.
· To wash clothes at a specific temperature, you must choose a different cycle first.
Child Lock The Child Lock function locks the washer door to prevent children from climbing into and suffocating inside the drum.
To activate Child Lock · Press and hold both Temp. and Rinse for 3 seconds. Then, press and hold Start/Pause
(Hold to Start) to activate. The door locks, and the Child Lock indicator turns on.

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Operations
To deactivate Child Lock temporarily · You can deactivate Child Lock temporarily for 1 minute. To do this, press and hold both
Temp. and Rinse for 3 seconds. The door is unlocked for 1 minute and the Child Lock indicator blinks. NOTE · If you open the door 1 minute after deactivating Child Lock, an alarm sounds for up to 2 minutes. · If you close the door within 2 minutes, the door locks and Child Lock is reactivated. If you do not close the door or the door is not properly closed, the alarm keeps sounding for 2 minutes. · To add laundry after activating Child Lock, deactivate Child Lock or restart the washer. To cancel Child Lock · Press and hold both Temp. and Rinse for 6 seconds. The door unlocks, and the Child Lock indicator turns off.
Alarm Off You can turn the alarm sound on or off. When the alarm is off, the cycle completion melody and the power-off beep will not sound. However, the other sounds stay active. · Press and hold Super Speed for 3 seconds to turn the alarm on or off. · Your setting will be kept even after you turn off and then restart the appliance.
DOWNLOADED cycle You can choose from more cycles available on the SmartThings app on your smartphone. 1. On your smartphone, select the DOWNLOADED cycle.
– You can choose from TOWELS, ALLERGEN, WOOL, ECO COLD, DEEP STEAM, UNDERGARMENTS, BLOUSES, THIN BEDDING, TOWELS SANITIZE, DARKS, and POWER RINSE.
2. Press Power on your washer. 3. Turn the Cycle Selector to DOWNLOADED. 4. Press and hold Start/Pause (Hold to Start).
SmartThings
Wi-Fi connection On your smartphone, go to Settings and turn on the wireless connection and select an AP (Access Point). · This appliance supports the Wi- Fi 2.4 GHz protocols.

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Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app with a search term of “SmartThings”. Download and install the app on your device.
NOTE
The app is subject to change without notice for improved performance.
Log in You must first log into SmartThings with your Samsung account. To create a new Samsung account, follow the instructions on the app. You don’t need a separate app to create your account.
NOTE
If you have a Samsung account, use the account to log in. A registered Samsung smartphone user automatically logs in.
To register your appliance to SmartThings 1. Make sure your smartphone is connected to a wireless network. If not, go to Settings
and turn on the wireless connection and select an AP (Access Point). 2. Open SmartThings on your smartphone. 3. If a message of “A new device is found.”, select Add. 4. If no message appears, select + and select your appliance in a list of devices available.
If your appliance is not listed, select Device Type > Specific Device Model, and then add your appliance manually. 5. Register your appliance to the SmartThings app as follows. a. Add your appliance to SmartThings. Make sure your appliance is connected to
SmartThings. b. When registration is complete, your appliance appears on your smartphone.
If you’re moving out, we recommend you completely wipe the appliance and do a network reset on it before you leave it behind. If you’re moving in, the easiest way to take control and remove the previous user’s access is to add it to SmartThings yourself. But if you don’t plan on using SmartThings, a network reset should be performed to protect your privacy. In rental properties, there’s a regular change of ownership. To ensure resident privacy, Wi-Fi and/or other connectivity settings should be reset at each change of resident. Please refer to factory reset instructions in this manual.

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Maintenance

Keep the washer clean for best performance and to lengthen its life cycle. WARNING
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel ­ Do not contact the following parts while the appliance is energized: Control board, heat sink, motor, inlet valve and pump.
Self Clean
Certain usage and environmental conditions may result in some residue build-up or odor in the washer drum. To prevent this build-up of residue or odor causing bacteria and keep your washer drum fresh and clean, perform the SELF CLEAN cycle at least once a month or every 40 cycles. Perform the recommended procedure below when using the SELF CLEAN cycle. 1. Remove all items from the washer drum and ensure the drum is empty. Laundry left in
the drum during the SELF CLEAN cycle may be damaged. 2. Press Power to turn on the washer. 3. Turn the Cycle Selector to SELF CLEAN . 4. Press and hold Start/Pause (Hold to Start).
NOTE · The water temperature for SELF CLEAN is defaulted to Hot. This temperature cannot
be changed. · In the case where residue is present in the washer drum, add liquid chlorine bleach to
the MAX level line in the main-wash compartment before starting the SELF CLEAN cycle. Do not add the liquid chlorine bleach to the bleach compartment (This is only the case for SELF CLEAN cycle). · Do not exceed the max line. Do not use or mix any other detergent or chemicals during the SELF CLEAN cycle. If necessary, run a RINSE+SPIN cycle after the SELF CLEAN cycle has completed to help remove any remaining residue. CAUTION If there is chlorine bleach left in the washer drum for an extended period of time, rust can occur.
SELF CLEAN reminder ( ) · After 40 washing cycles, the SELF CLEAN LED reminder icon and the SELF CLEAN
cycle LED will blink on the control panel for an hour and then turn off automatically. · The reminder will appear on the control panel for 5 additional consecutive cycles
before turning off. The next reminder will not appear until another 40 cycles have been completed.

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Smart Care
To enable this function, you must first download the Samsung Laundry app from the Play Store or the App Store and install it on a mobile device that has a camera function. The Smart Care function has been optimized for Galaxy and iPhone mobile devices (applicable models only). 1. When the washer detects an issue to check, an information code appears on the
display. To enter Smart Care mode, press and hold Soil for 3 seconds. 2. The washer starts the self-diagnosis procedure and displays an information code if a
problem is detected. 3. Run the Samsung Laundry app on your mobile device, and then tap Smart Care. 4. Put the mobile device close to the washer’s display so that the smartphone camera and
the washer face each other. The information code will be recognized automatically by the app. 5. When the information code is recognized correctly, the app provides detailed information about the problem with applicable solutions.
NOTE
· The function name, Smart Care, may differ depending on the language. · If the washer’s display re ects light, the app may fail to recognize the information
code. · If the app fails to recognize the information code, you can enter the code manually on
the app.

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Maintenance
Emergency drain
In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Turn off the washer, and then unplug the power cord. 2. Gently press the top area of the filter cover to open.

9

3. Put an empty, spacious container around the cover, and stretch the emergency drain tube to the container while holding the tube cap (A).
4. Open the tube cap and let water in the Emergency drain tube (B) ow into the container.
5. When done, close the tube cap, and reinsert the tube. Then, close the filter cover. NOTE
Use a spacious container because the water in the drum may be more than expected.

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Cleaning
Surface of the washer Use a soft cloth with a nonabrasive household cleaner. Do not spray water onto the washer.
Mesh lter Clean the mesh filter of the water hose once or twice a year.
1. Turn off the washer, and then unplug the power cord.
2. Close the water tap. 3. Loosen and disconnect the water hoses
from the back of the washer. Cover the each hose with a cloth to prevent water from gushing out.
4. Use pliers to pull out the mesh filter from the inlet valves.
5. Thoroughly clean the mesh filters in water.
6. Completely dry the mesh filters. Do not dry in direct sunlight.
7. Reinsert the mesh filters, and then reconnect the water hoses.
8. Open the water taps.
NOTE · If a mesh filter is clogged, the “4C” information code appears on the washer’s display
screen. · Clean the mesh filter of the water hose more frequently if water is provided by an
aged water system or well.

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Maintenance

Drain lter You should clean the drain filter 5 or 6 times a year to prevent it from clogging.

1. Turn off the washer, and then unplug

the power cord.

2. Gently press the top area of the filter

cover to open.

3. Drain the remaining water inside the

drum. See the Emergency drain section

on page 46.

4. Turn the drain filter knob (A)

counterclockwise, and then drain the

remaining water.

5. Clean the drain filter using a soft brush. While the drain filter is removed, make sure the impeller inside the drain pump is free of debris.
6. Reinsert the drain filter, and then turn the filter knob clockwise.
7. Close the filter cover.

NOTE
· Some drain filters feature a safety knob that is designed to prevent children from accidentally opening the filter compartment. To open the safety knob of the drain filter, push in and turn it counterclockwise. The spring mechanism of the safety knob helps open the filter.
· To close the safety knob of the drain filter, turn it clockwise. The spring makes a rattling sound, which is normal.
· Before closing the filter cover, make sure the drain filter is properly inserted.

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NOTE
If the drain filter is clogged, the “5C” information code appears on the washer’s display screen.
CAUTION
· Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may cause a leak.
· Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an operational failure or a leak.

Detergent drawer

1. Open the drawer.

2. While holding down the release lever

(A), remove the drawer.

3. Remove the liquid detergent container

from the drawer.

4. Clean the drawer components in running water using a soft brush.
NOTE
Other parts of the drawer can also be removed. They can fall out if you hold the drawer upside down.

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Maintenance

Door diaphragm
A

5. Clean the drawer recess using a soft brush.
6. Reinsert the liquid detergent container into the detergent drawer.
7. Slide the drawer into the drawer recess, and then push it inward until it is fully closed. NOTE
To remove remaining detergent, run the RINSE+SPIN cycle with the drum empty.
1. Open the door, and then empty the drum.
2. Combine 3/4 cups of liquid chlorine bleach and 1 gallon of warm tap water.
3. Wearing rubber gloves, use a soft, clean cloth dipped in the water and bleach solution to clean the diaphragm.
4. Let stand 5 minutes, and then wipe up and dry well.

CAUTION Use bleach carefully and be sure to follow the bleach manufacturer’s use and care instructions.
Recovery from freezing
The washer may freeze when the temperature in its location drops below 32 °F (0 °C). 1. Turn off the washer, and then unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and then soak it in warm water. 4. Pour warm water into the drum and leave it for about 10 minutes. 5. Reconnect the water hose to the water tap.

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NOTE If the washer still doesn’t operate normally, repeat the steps above.
Care for an extended period of non-use
Avoid leaving the washer unused for an extended time. However, if you intend to leave the washer unused for a long period of time, follow the directions below: 1. Press Power, and then turn the Cycle Selector to RINSE+SPIN. 2. Empty the drum, and then press and hold Start/Pause (Hold to Start). 3. When the cycle is complete, close the water taps and disconnect the water hoses. 4. Turn off the washer, and then unplug the power cord. 5. Open the door to let air circulate through the drum.
Cleaning the exterior
1. Turn off the water taps after finishing the day’s washing. This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the door open to allow the inside of your washer to dry out.
2. Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur. Clean the following as recommended below: – Control Panel ­ Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panel. – Cabinet ­ Clean with soap and water. CAUTION
Make sure to turn off the washer and unplug the power cord before cleaning.
Cleaning the interior
Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes.
CAUTION Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washer or laundry.
NOTE Hard water deposits may be removed, if needed. Use a cleaner labeled “Washer safe”.
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Troubleshooting

Checkpoints

If you encounter a problem with the washer, first check the table below and try the suggestions.

Problem

Action

Does not start.

· Make sure the washer is plugged in. · Make sure the door is properly closed. · Make sure the faucets are open. · Make sure to press or tap Start/Pause (Hold to Start) to
start the washer. · Make sure Child Lock is not activated. · Before the washer starts to fill, it will make a series of
clicking noises to check the door lock and does a quick drain. · Check the fuse or reset the circuit breaker.

· Fully open the faucet.

· Make sure the door is properly closed.

Water supply is insufficient, · Make sure the water supply hose is not frozen.

or no water is supplied.

· Make sure the water supply hose is not kinked or

clogged.

· Make sure there is sufficient water pressure.

After a cycle, detergent remains in the detergent drawer.

· Make sure the washer is running with sufficient water pressure.
· Make sure you add liquid detergent to the liquid detergent container. Make sure to remove the liquid detergent container if you are using powdered detergent.
· Clean the detergent drawer.

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Problem

Action

Excessive vibrations or makes noise.

· Make sure the washer is installed on a level, solid oor that is not slippery. If the oor is not level, use the leveling feet to adjust the height of the washer.
· Make sure the shipping bolts are removed. · Make sure the washer is not contacting any other
object. · Make sure the laundry load is balanced. · The motor can cause noise during normal operation. · Overalls or metal-decorated clothes can cause noise
while being washed. This is normal. · Metal objects such as coins can cause noise. After
washing, remove these objects from the drum or filter case. · Remove the filling of the pillows and cushions, and wash only the covers.

· Make sure the drain hose is neither kinked nor obstructed all the way to the drain system. If there is a drain restriction, call for service.
· Make sure the drain filter is not clogged. · Close the door and press or tap Start/Pause (Hold to
Start). For your safety, the washer will not tumble or spin unless the door is closed. · Make sure the drain hose is not frozen or clogged. Does not drain and/ or spin. · Make sure the drain hose is connected to a drain system that is not clogged. · If the washer is not supplied with sufficient power, the washer temporarily will not drain or spin. As soon as the washer regains sufficient power, it will operate normally. · Make sure the drain hose is inserted 6 to 8 inches inside the drain pipe. · Make sure the washer is level.

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Troubleshooting

Problem
The door does not open.
Excessive suds. Cannot add additional detergent.

Action
· Press or tap Start/Pause (Hold to Start) to stop the washer.
· It may take a few moments for the door lock mechanism to disengage.
· Make sure all the water in the drum is drained. · The door may not open if water remains in the drum.
Drain the drum and open the door manually. · Make sure the door lock light is off. The door lock light
turns off after the washer has drained. · If the washer is paused after the water is supplied, the
door cannot be opened until one minute has passed. If draining occurs followed by the information code on the display, the door will not open until 3 minutes after the washer has stopped or the power is turned off. · The door does not open if you have unplugged the power cord while the product was operating.
– Plug the power cord and turn on the power. Then, deactivate Child Lock if necessary, and then press and hold Start/Pause (Hold to Start) to stop the operation.
· Power Off and restart the unit.
· Make sure you use the recommended types and amounts of detergent.
· Use high efficiency (HE) detergent to prevent oversudsing.
· Reduce the detergent amount for soft water, small loads, or lightly soiled loads.
· Don’t use Non-HE detergent.
· Make sure the remaining amount of detergent and fabric softener is not over the limit.

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Problem The washer stops.
Fills with the wrong temperature water.

Action
· Plug the power cord into a live electrical outlet. · Check the fuse or reset the circuit breaker. · Close the door and press Start/Pause (Hold to Start) to
start the washer. For your safety, the washer will not tumble or spin unless the door is closed. · Before the washer starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain. · There may be a pause or soak period in the cycle. Wait brie y and the washer may start. · Make sure the mesh filter of the water supply hose at the faucets is not clogged. Periodically clean the mesh filter. · If the washer is not supplied with sufficient power, the washer temporarily will not drain or spin. As soon as the washer regains sufficient power, it will operate normally.
· Fully open both taps. · Make sure the temperature selection is correct. · Make sure the hoses are connected to the correct taps.
Flush water lines. · Make sure your water heater is set to supply hot water
with a minimum temperature of 120 °F (49 °C) at the tap. Also, check the water heater capacity and recovery rate. · Disconnect the hoses and clean the mesh filters. The mesh filters may be clogged. · While the washer fills, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal. · While the washer fills, you may notice just hot and/or just cold water going through the dispenser when cold or warm temperatures are selected. This is a normal function of the automatic temperature control feature as the washer determines the water temperature.

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Troubleshooting

Problem The load is wet at the end of a cycle.
Leaks water.
Has odors. After a cycle, washer is not off and/or the door does not open.

Action
· Use the High or Extra High spin speed. · Use high efficiency (HE) detergent to reduce
oversudsing. · The load is too small. Small loads (one or two items)
may become unbalanced and not spin completely. · Make sure the drain hose is not kinked or clogged.
· Make sure the door is properly closed. · Make sure all hose connections are tight. · Make sure the end of the drain hose is correctly
inserted and secured to the drain system. · Avoid overloading. · Use high efficiency (HE) detergent to prevent
oversudsing. · Make sure the water supply hose is not kinked. · If the water pressure supply is too strong, water may
leak. Close the water tap a little. · Make sure water is not leaking from the water tap. If it
is, repair the water tap.
· Excessive suds collect in recesses and can cause foul odors.
· Run cleansing cycles to sanitize periodically. · Clean the door seal (diaphragm). · Dry the washer interior after a cycle has finished. · Clean the drain filter following manual instructions.
Debris remaining in the filter may produce odors over time.
· If the SELF CLEAN indicator is on, remove all items from the drum, and then run the SELF CLEAN cycle.

If a problem persists, contact a local Samsung service center.

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Information codes

If the washer fails to operate, you may see an information code on the screen. Check the table below and try the suggestions.

Code 1C DC DC1 LC
4C
4C2 5C

Action
Check the water level sensor. · Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again. · Depending on the model, the drain system may drain water
automatically. The Power and Start/Pause (Hold to Start) buttons may be disabled during this process.
The door is open. · Close the door and press Start/Pause (Hold to Start) to resume
operation.
Check the door switch. · Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again.
Check for water leaks. · Power the washer off, and then check the drain system for any
leaks. Once the leak issue is resolved, power the washer on. · Depending on the model, the drain system may drain water
automatically. The Power and Start/Pause (Hold to Start) buttons may be disabled during this process.
Check the water supply line. · Check the connection to the water lines (including water taps). · Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again. · Depending on the model, the drain system may drain water
automatically. The Power and Start/Pause (Hold to Start) buttons may be disabled during this process.
Laundry needs protection because the water being supplied is too hot. · Make sure the cold and hot water taps are properly connected. · Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again.
Check the drain system. · Make sure the drain filter is not clogged. · If the drain filter is clogged, clean the filter, and then restart the
washer.

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Troubleshooting

Code HC
UB
8C, 8C1, 8C2 OC 3C AC6
9C1, 9C2 SF

Action
Check the washing heater. · Power off the washer, and then contact a Samsung service center.
Check the spinning process. · The load may not be balanced inside the drum. Check the drum and
make sure the load is balanced. · Press Start/Pause (Hold to Start) to resume operation or power the
washer off, wait 2-3 minutes, power the washer on, and then try again. · Make sure the unit is level. · Make sure the washer is on a at, stable surface.
Check the MEMS sensor. · Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again.
Water may over ow. · Close the water valve and call for service.
Check the motor. · Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again.
Check the PBA communication status. · Power the washer off. Wait 2-3 minutes, power the washer on, and
then try again.
The electronic control needs to be checked. · Check if power is supplied properly. · If the information code remains, contact a Samsung service center.
System failed. · Power off the washer, and then contact a Samsung service center.

If any information code keeps appearing on the screen, contact a local Samsung service center.

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Specifications

Fabric care chart
The following symbols provide garment care direction. The clothing care labels include symbols for drying, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow care label directions to optimize garment life and reduce laundering problems.
Wash cycle
Normal Permanent press/Wrinkle resistant/Wrinkle control Gentle/Delicates
Hand wash
Water temperature
Hot Warm Cold
NOTE The temperature range for Hot is 135 °F (57 °C) or below, 95 °F (35 °C) or below for Warm, and 68 °F (20 °C) or below for Cold. Wash water temperature must be a minimum of 60 °F (16 °C) for detergent activation and effective cleaning.

Bleach Any bleach (when needed) Only non-chlorine (color-safe) bleach (when needed) Tumble dry
Normal Permanent press/Wrinkle resistant/Wrinkle control Gentle/Delicates
Special instructions Line dry/Hang to dry Drip dry Dry at
Heat setting High Medium Low Any heat No heat / Air
Iron dry or steam temperatures High Medium Low

Specications

Warning symbols for laundering
Do not wash Do not wring Do not bleach Do not tumble dry No steam (added to iron) Do not iron

Dry-clean Dry-clean Do not dry-clean Line dry / Hang to dry Drip dry Dry at

Protecting the environment
· This appliance is manufactured from recyclable materials. If you decide to dispose of it, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the lid so that animals and small children cannot get trapped inside the appliance.

· Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions.
· Use stain removal products and bleaches before the wash cycle only when necessary.
· Save water and electricity by only washing full loads (the exact amount depends upon the program used).

Declaration of conformity

This appliance complies with UL2157.

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Speci cation sheet

Type

Water pressure (psi (kPa))

NET weight (lb (kg))

Spin revolution

Heating Rating

Washing

Power consumption

Washing and Heating
Spin

Drain

120 V

Front loading washer WF50R8500A*
20-116 (137-800) 214 (97.0) 1200 rpm 900 W 200 W
1150 W
550 W 80 W

NOTE You can fill the tub with dry, unfolded clothes, but DO NOT OVERLOAD the tub.

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LIMITED WARRANTY

LIMITED WARRANTY (U.S.A.)

SAMSUNG WASHER
LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE AND/ OR PROOF OF DELIVERY
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the following limited warranty periods, starting on the date of delivery to the original consumer purchaser:
Parts and labor : One (1) year Stainless tub part (Part Only) : Three (3) years Washing DIT (Digital Inverter Motor) motor part (Part Only): · Twenty (20) years
This limited warranty is valid only on products purchased and used in the United States that have been installed, operated, and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale and/or proof of delivery must be presented upon request to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during the warranty period at no charge, subject to availability of SAMSUNG authorized servicers within the customer’s geographic area. If in-home service is not available, SAMSUNG may elect, at its option, to provide transportation of the product to and from an authorized service center. If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service agent.
During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product’s warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you must return them to SAMSUNG.
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This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses for which this product was not intended; damage caused by unauthorized modification or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage including scratches, dents, chips, and other damage to the product’s finishes; damage caused by abuse, misuse, pest infestations, accident, fire, oods, or other acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage,
uctuations and surges; damage caused by failure to operate and maintain the product according to instructions; in-home instruction on how to use your product; and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). The cost of repair or replacement under these excluded circumstances shall be the customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.
EXCLUSION OF IMPLIED WARRANTIES IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.

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LIMITED WARRANTY (U.S.A.)
LIMITATION OF REMEDIES YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, firm, or corporation with respect to this product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at: Samsung Electronics America, Inc. 85 Challenger Road Ridgefield Park, NJ 07660 1-800-SAMSUNG (726-7864) www.samsung.com/us/support

References

• Samsung Open Source
• Samsung Open Source
• Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
• P65Warnings.ca.gov
• Samsung Australia | Mobile | TV | Home Appliances
• Support Home | Official Samsung Support US

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