SIEMENS EQ.700 Fully Automatic Espresso Machine Instruction Manual

August 15, 2024
SIEMENS

SIEMENS EQ.700 Fully Automatic Espresso Machine

Specifications

  • Product: EQ.700 integral TQ7 Fully automatic espresso machine
  • Brand: Siemens Home Appliances
  • Model Number: TQ7
  • Type: Espresso Machine

Safety

Before using the espresso machine, carefully read the safety information in the user manual. Make sure to follow all safety guidelines to prevent accidents and ensure safe operation of the appliance.

Environmental Protection and Saving Energy

Dispose of packaging responsibly to protect the environment. Follow energy- saving tips to reduce energy consumption while using the espresso machine.

Installation and Connection

Review the scope of delivery to ensure all components are present. Follow the instructions for installing and connecting the appliance properly to avoid any issues during operation.

Familiarizing Yourself with Your Appliance

Get to know the features and controls of the espresso machine. Familiarize yourself with how to operate the appliance effectively.

Accessories

Explore any additional accessories that come with the espresso machine and learn how to use them to enhance your coffee-making experience.

FAQs

Q: How do I activate the childproof lock on the espresso machine?
A: To activate the childproof lock, follow the steps outlined in section 9.1 of the user manual. This feature ensures the safety of children around the appliance.

Q: Can I save my favorite beverage settings on the espresso machine?
A: Yes, you can save your favorite beverages by following the instructions in section 11 of the user manual. This allows you to easily access your preferred drink selections.

Safety
Observe the following safety instructions. 1.1General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe
for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2Intended use Only use this appliance: ¡ for preparing hot drinks. ¡ in private households and in enclosed spaces in a domestic en-
vironment. ¡ up to an altitude of max. 2000 m above sea level.

Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Do not let children play with the appliance. Children must not perform cleaning or user maintenance unless they are at least 8 years old and are being supervised. Keep children under the age of 8 years away from the appliance and power cable. 1.4Safety information
WARNING Risk of suffocation! Children may put packaging material over their heads or wrap themselves up in it and suffocate. Keep packaging material away from children. Do not let children play with packaging material.

Safety
Children may breathe in or swallow small parts, causing them to suffocate. Keep small parts away from children. Do not let children play with small parts.
WARNING Risk of electric shock! Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the
specifications on the rating plate. Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in-
stallation must be properly installed. If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. Never operate an appliance with a cracked or fractured surface. Never pull on the power cord to unplug the appliance.

Always unplug the appliance at the mains. If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box. Call customer services. Page 33 Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained
specialist staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk. An ingress of moisture can cause an electric shock. Never immerse the appliance or the power cord in water. Liquids must not be spilled on the appliance plug connection. Only use the appliance in enclosed spaces. Never expose the appliance to intense heat or humidity. Do not use steam- or high-pressure cleaners to clean the appliance.
9

Safety
WARNING Risk of fire! The appliance will become hot. Ventilate the appliance adequately. Never operate the appliance in a cabinet. It is dangerous to use an extended power cord and non-approved adapters. Do not use extension cables or multiple socket strips. Only use adapters and power cords approved by the manufac-
turer. If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation adapted.

WARNING Risk of burns! Some parts of the appliance become very hot. Never touch hot appliance parts. After use, allow hot appliance parts to cool down before touch-
ing. WARNING Risk of scalding!
Freshly prepared drinks are very hot. Leave drinks to cool down if necessary. Do not let escaping liquids or steam come into contact with
your skin. A remote start via the Home Connect app while the appliance is unattended may cause scalding to third parties. Do not reach under the coffee outlet during the dispensing of
drinks. Keep other persons, in particular children, away from the appli-
ance.

WARNING Risk of injury!
Improper use of the appliance may endanger the user. To avoid injuries, only use the appliance for its intended pur-
pose. Trapped fingers when closing the appliance door. Be careful of your fingers when closing the appliance door.
10

Safetyen
The grinder rotates. Never reach into the grinder.
WARNING Danger: Magnetism! The appliance contains permanent magnets. These may affect electronic implants, e.g. pacemakers or insulin pumps. People with electronic implants must stand at least 10 cm away
from the appliance. This minimum distance of 10 cm must also be observed for the
water tank when removed. WARNING Risk of harm to health!
Soiling on the appliance may be harmful to health. To ensure hygiene, follow the cleaning instructions for the appli-
ance.
11

Environmental protection and saving energy

2Environmental protec- Environmentalprotectionandsavingenergy tion and saving energy
Env ir onme nta lpr ote c tiona nds a v inge ne r gy
2.1Disposing of packaging
The packaging materials are environmentally compatible and can be recycled. Sort the individual components by
type and dispose of them separately.
2.2Tips for saving energy
If you follow these instructions, your appliance will use less energy. Set the interval for automatic switchoff to the smallest value. a If the appliance is not being used,
it will switch itself off earlier. “Basic settings”, Page 22 Do not interrupt the dispensing process prematurely. a The amount of water or milk that is heated is used optimally. Descale the appliance regularly. a Limescale deposits increase the appliance’s energy consumption.
3Installation and con- Instalationandconnection nection
Ins ta la tiona ndc onne c tion
3.1Scope of delivery
After unpacking all parts, check for any damage in transit and completeness of the delivery.

Note: Different accessories are enclosed depending on the appliance model. This accessory is shown in a frame with a dashed line.

Fig. 1

A

Fully automatic coffee machine

B Milk container

C Milk tube

D Adapter for milk containers 1

E User manual

F Insertion aid for water filter

G Descaling tablet 1

H Cleaning tablet 1

I Water filter

J Water hardness testing strip

1 Depending on the appliance specifications

3.2Installing and connecting the appliance

ATTENTION! Risk of damage to the appliance. If the appliance is not started up correctly, it may be damaged. Use the appliance in frost-free
rooms only. If the appliance has been transpor-
ted or stored below 0 °C, wait 3 hours at room temperature before starting it up. After plugging in, always wait approx. 5 seconds. 1. Place the appliance on a level, water-resistant surface that is capable of bearing its weight.

12

Familiarising yourself with your applianceen

2. Using the mains plug, connect the appliance to an earthed socket that has been correctly installed.

16 Drip tray
1 Depending on the appliance specifications

4Familiarising yourself Familarisingyourselfwithyourappliance with your appliance

Fa mila r is ingy our s e lfwithy our a pplia nc e
4.1Appliance

You can find an overview of the parts of your appliance here. Note: Individual details and colours may differ, depending on the appliance model.

Fig. 2

1 Milk container

2 Touch fields

3 Cup heater1

4 Aroma lid

5 Bean container

6

Rotary selector for grinder setting

7 Tablet compartment

8 Cover for water tank

9 Water tank

10 Touch display

11 Brewing chamber door

12 Cup lighting

13 Rating plate

14 Milk system

15 Beverage outlet cover

1 Depending on the appliance specifications

4.2Controls
You can find an overview of the controls for your appliance here.
Touch fields Here you can find an overview of the symbols that are always visible.
Switch the appliance on or off. Dispense two cups. Open or close the service programmes. Open or exit the settings.

Touch display The touch display functions both as a display and a control.

Favour- Select saved beverages

ites

with personal settings.

Page 19

Classic coffeeWorld

Select standard beverages. Select basic beverages which can be extended in conjunction with Home Connect. Cup warmer is switched on. Appliance is connected to Home Connect.

Note: When the appliance is switched on, you have additional operating options with relevant displays and messages, e.g. beverage settings.

Set strength.

Set per-cup quantity.

13

enAccessories
Set milk ratio. Set aroma.

Set temperature.

5Accessories Accessories

Use Accessories original accessories. These have been made especially for your appliance.

Accessories Cleaning tablets
Descaling tablets
Water filter Water filter pack of 3 Microfibre cloth Care set
Adapter for milk containers

Retail TZ80001A TZ80001B TZ80002A TZ80002B TZ70003 TZ70033A TZ80004A TZ80004B TZ70001

Customer service 00312097 00312098 00312094 00312095 00575491 00460770 00312105 00312106 17006005

6Before using for the Beforeusingforthefirstime first time
Prepare the appliance for use. Beforeusingforthefirstime
6.1Preparing and cleaning the appliance
Remove the protective foils and clean the appliance and individual parts. Follow the illustrated instructions at the beginning of this manual. ATTENTION! Unsuitable beans can block the grinder. Only use pure, roasted bean mixes
that are suitable for use in fully automatic coffee or espresso machines. Do not use glazed coffee beans. Do not use caramelised coffee beans.
14

Do not use coffee beans that have been treated with additives containing sugar.
Do not add instant coffee.
Fig. 3 – 24 Note: Fill the water tank each day with fresh, cold, non- carbonated water. Tip: To keep the coffee beans at their best, store them in a sealed container in a cool place. You can keep the coffee beans in the bean container for several days without them losing their aroma.
6.2Checking the water hardness
It is important to set the water hardness correctly so that your appliance indicates in good time that it needs

descaling. You can use the enclosed test strip to check the water hardness or ask your local water company. 1. Briefly dip the test strip in fresh tap
water. 2. Allow the water to drain off the test
strip. 3. Read the water hardness off the
test strip after 1 minute. The table shows allocation of the levels to the different degrees of water hardness:

Level German Total hard-

degrees in ness in mmol/

°dH

l

1

1-7

< 1.3

2

8-14

1.3-2.5

3

15-21

2.5-3.8

41

22-30

3.8

1 Factory setting

Note: Please use the test strip even if you have a water softening system installed as they generate different water hardnesses. Tips ¡ You can change the settings at
any time. “Basic settings”, Page 22 ¡ If the water hardness exceeds 21 °dH (3.8 mmol/l), you can fill the water tank with prefiltered water to reduce limescale deposits.

6.3Water filter
You can use a water filter to minimise limescale deposits and reduce impurities in the water.

Before using for the first timeen
Inserting the water filter ATTENTION! Possible damage to the appliance due to limescale build-up. Change the water filter in good
time. Change the water filter after
2 months at the latest. Observe the display messages. 1. Press . 2. Press “INTENZA filter” and follow
the instructions on the display. Changing or removing the water filter You can also operate your appliance without a water filter. 1. Press . 2. Press “INTENZA filter”. 3. Press “Replace” or “Remove” and
follow the instructions on the display. Tips ¡ You should also change your water filter for reasons of hygiene. ¡ With a water filter you need to descale your appliance less frequently. ¡ If you use a water filter, your coffee will be more flavoursome. ¡ If your appliance has not been used for a long time, for example if you were on holiday, you should rinse the water filter before use by dispensing a cup of hot water. ¡ The water filter can be purchased from retailers or customer service. “Accessories”, Page 14
6.4Performing initial start-up
After connecting the appliance to the power supply, configure the settings for initial start-up. Initial start-up only appears when switching on for the first time.
15

Basic operation
1. Press to switch the appliance on.
2. Follow the instructions on the display.
a The display will guide you through the programme.
Notes ¡ If you want to set up Home Con-
nect now, follow the instructions in the Home Connect app. “Setting up Home Connect”, Page 21 ¡ If “Demo mode” is selected, only the displays will work. You cannot dispense a beverage or run a programme.

General information
Please bear this information in mind so that you can get the best out of your appliance. Notes ¡ The appliance has been pro-
grammed at the factory with standard settings for optimum operation. ¡ The grinder has been factory-set for optimum operation. If coffee is only dispensed drop by drop or is too thin and with too little crema, you can adjust the grinding level when the grinder is running. “Adjusting the grinding level”, Page 18 ¡ During operation water droplets may form at the ventilation slits and on the lid of the tablet compartment. ¡ If you do not perform any actions on the appliance for a certain period, it will switch off automatically. You can change the duration in the basic settings.

¡ For technical reasons steam can escape from the appliance.
¡ The first beverage will not yet have its full aroma if: ­ You are using the appliance for the first time. ­ You have run a service programme. ­ You have not used the appliance for a long time. Do not drink the beverage.
Tip: You will get a stable, fine-pored crema after you have started up your appliance and dispensed a few cups.
7Basic operation Basicoperaiotn
Ba s ic ope r a iot n
7.1Switching the appliance on or off
Press . When the appliance switches on, the display shows the logo. When the appliance is switched on or off, it will rinse itself automatically. When switched off, the appliance will emit steam into the drip tray for cleaning. The appliance will not rinse itself if the appliance is still warm when switched on or if no beverage was dispensed before it was switched off.

Dispensing beverages
Find out how to prepare a drink of your choice.
WARNING Risk of scalding! Freshly prepared drinks are very hot. Leave drinks to cool down if ne-
cessary. Do not let escaping liquids or
steam come into contact with your skin. Notes ¡ With a number of settings your coffee is prepared in several steps. Wait until the process is fully completed. ¡ If you are dispensing a beverage with milk, always connect the milk container filled with milk or the milk adapter to a milk carton. ¡ You can only connect the milk container or milk adapter if the milk system is fitted with the adapter and the hose in the beverage outlet cover. ¡ The milk container is specially designed for this appliance. Only use the milk container for storing milk in the refrigerator and in the house. ¡ If the milk system has not been cleaned, small amounts of milk may escape when hot water is dispensed.
7.3doubleShot and tripleShot
Your appliance grinds the coffee two or three times. To ensure that only pleasant-tasting and easily digestible aromatic substances are released, coffee beans are freshly ground and brewed again by the appliance.

Basic operationen
The longer coffee brews, the more bitter substances and undesirable aromas are released. These bitter substances and undesirable aromas affect the taste and digestibility of coffee. Note: The functions “doubleShot” and “tripleShot” depend on the beverage strength and beverage size selected.
7.4Slow Brew and Cold Brew
Slow Brew and Cold Brew are slowly brewed beverages that your appliance dispenses in a pulsating beverage flow that is not continuous. This type of coffee preparation exists as a hot and a cold version. Dispensing of the beverage takes several minutes. Note: Fill the water tank with fresh, cold, non-carbonated drinking water before dispensing drinks.
7.5Dispensing a coffee beverage with milk
An example explains how to make a latte macchiato.
WARNING Risk of burns! The milk system can become extremely hot. Never touch the milk system when
it is hot. Allow the hot milk system to cool
down before touching it. Requirements ¡ The milk container or milk adapter
is connected. ¡ The milk container is filled with
milk or the milk adapter hose is immersed in milk. 1. Place a glass underneath the beverage outlet. 2. Press “Classic”.

17

enGrinder
3. Select and press the beverage symbol for latte macchiato. To change the strength, press . To change the per-cup quantity, press . To change the milk ratio, press .
4. Press “Start” and wait until the process is complete. To completely stop dispensing the beverage, press “Stop”. To only stop the current dispensing step, press “Skip”. After preparing the beverage, the milk system will automatically clean itself with a short jet of steam.
Notes ¡ If you do not change any settings
for approx. 30 seconds, the appliance will exit settings mode. ¡ The appliance saves the settings automatically. Tips ¡ You can also pre-heat cups before dispensing using hot water or the cup heater1. ¡ You can also use plant-based alternatives to milk, e.g. soya milk. ¡ The quality of the milk froth depends on the type of milk or plantbased alternative used.
7.6Dispensing two cups at once
Depending on your beverage, you can make 2 cups at the same time. Note: If the “doubleShot” or “tripleShot” function is active, the function for dispensing two cups at once is not possible. 1. Press the symbol for your desired
drink.

2. Press . a The display shows the setting . 3. Place two cups on the left and
right underneath the beverage outlet. 4. Press “Start”. The beverage is prepared in 2 steps. The beans are ground in 2 grinding operations. a The beverage is brewed and then runs into the cups. 5. Wait until the process is complete.
8Grinder Grinder
Your Grinder appliance has an adjustable grinder, which you can use to customise the grinding level of your coffee beans.

Adjusting the grinding level
Set the desired grinding level while the coffee beans are being ground.
WARNING Risk of injury! The grinder rotates. Never reach into the grinder. ATTENTION! Risk of damage to the grinder. The grinder may be damaged if the grinding level is not set properly. Only set the grinding level when
the grinder is running. Select the grinding level using the
rotary selector step by step.

1 Depending on the appliance specifications 18

Grinding level Setting Fine grinding Turn rotary selevel for lightly lector anticlockroasted beans wise.

Coarse grinding level for dark-roasted beans

Turn rotary selector clockwise.

The grinding level setting only takes effect after the second cup. Tip: If the coffee is only dispensed drop by drop, set a coarser grinding level. If the coffee is too thin with too little crema, set a finer grinding level.

Childproof locken

10Cup heater Cupheaetr

1

You Cupheaetr can use the cup heater to preheat your cups.

10.1Activating and deactivating the cup heater1

WARNING Risk of burns! The cup heater1 can become very hot. Never touch the cup heater1 while
hot. Allow the hot cup heater1 to cool
down before touching it. Tip: Place the cups with their base on the cup heater to warm them to optimum effect1.

9Childproof lock Childprooflock
You Childprooflock can lock the appliance, to protect children against scalding and burns.
9.1Activating the child-proof lock
Requirement: The appliance is switched on. Press and hold for at least
3 seconds. a The childproof lock is activated.
9.2Deactivating the childproof lock
Press and hold for at least 3 seconds.
a The childproof lock is deactivated.

11Favourites Favoureits
Save Favoureits beverages with your personal settings as a favourite. You can mark your favourites with a colour. A favourite is a beverage with personal settings. You can change the settings at any time. Note: To exit the settings, press or start dispensing the beverage.
11.1Saving beverages from the beverage selection
1. Select a beverage from “Classic” or “coffeeWorld”.
2. Select the personal beverage settings.
3. Press “Favourite”. 4. Select the required colour for the
beverage. 5. Press “Save”.

1 Depending on the appliance specifications 19

enHome Connect
11.2Saving the beverage in the menu
1. Press “Favourites”. 2. Press . a The display shows all available
beverages. 3. Select the required beverage. 4. Select the personal beverage set-
tings. 5. Press “Next”. 6. Select the required colour for the
beverage. 7. Press “Save”.
11.3Changing beverage settings
1. Press “Favourites”. 2. Select the beverage and press
briefly. 3. Change the beverage settings. 4. Press “Apply”. a The new settings are saved.
11.4Deleting favourites
1. Press “Favourites”. 2. Select the beverage. 3. Press the beverage for at least
3 seconds. 4. Confirm “Delete”.
11.5Sorting favourites
1. Press “Settings”. 2. Press “Personalisation”. 3. Press “Sort favourites”. 4. Sort favourites, e.g. by name or
colour.

Home Connect HomeConnect
This HomeConnect appliance is network-capable. Connecting your appliance to a mobile device lets you control its functions via the Home Connect app, adjust its basic settings and monitor its operating status. The Home Connect services are not available in every country. The availability of the Home Connect function depends on the availability of Home Connect services in your country. You can find information about this at: www.home-connect.com. To be able to use Home Connect, you must first set up the connection to the WLAN home network (Wi-Fi1) and to the Home Connect app.

The Home Connect app guides you through the entire login process. Follow the instructions in the Home Connect app to configure the settings. Tip: Please also follow the instructions in the Home Connect app. Notes ¡ Please note the safety precautions in this instruction manual and make sure that they are also observed when operating the appliance via the Home Connect app. “Safety”, Page 8 ¡ Operating the appliance on the appliance itself always takes priority. During this time it is not possible to operate the appliance using the Home Connect app.
12.1Setting up the Home Connect app
1. Install the Home Connect app on your mobile device.

1 Wi-Fi is a registered trademark of the Wi-Fi Alliance. 20

2. Start the Home Connect app and set up access for Home Connect. The Home Connect app guides you through the entire login process.
12.2Setting up Home Connect
Requirements ¡ The Home Connect app has been
installed on your mobile device. ¡ The appliance is receiving signals
from the WLAN home network (WiFi) at its installation location.

Home Connecten 1. Open the Home Connect app and
scan the following QR code.
2. Follow the instructions in the Home Connect app.
12.3Home Connect settings
Adapt Home Connect to your needs. You can find the Home Connect settings in the basic settings for your appliance. Which settings the display shows will depend on whether Home Connect has been set up and whether the appliance is connected to your home network.

Overview of the Home Connect settings You can find an overview of the Home Connect settings and network settings here.

Basic setting WiFi connection

Selection On Off

Remote start

On

Off

Add mobile

device

Network informa- tion

Delete network settings

Description Switch off the wireless module during long absences or to save energy. Note: In networked standby mode your appliance requires max. 2 W.
Switch remote start on the appliance on and off. Note: With the Home Connect app only switch-off is possible.
Connect the appliance to the “Home Connect” app or additional accounts.
Display network information and appliance information.
Note: You cannot operate your appliance via the “Home Connect” app without a network connection.

21

enBasic settings

Basic setting

Selection

Software update –

Description Note: This setting is only available with a software update.

12.4Remote diagnostics
Customer Service can use Remote Diagnostics to access your appliance if you contact them, have your appliance connected to the Home Connect server and if Remote Diagnostics is available in the country in which you are using the appliance. Tip: For further information and details about the availability of Remote Diagnostics in your country, please visit the service/support section of your local website: www.home-connect.com.
12.5Data protection
Please see the information on data protection. The first time your appliance is registered on a home network connected to the Internet, your appliance will transmit the following types of data to the Home Connect server (initial registration): ¡ Unique appliance identification
(consisting of appliance codes as well as the MAC address of the Wi-Fi communication module installed). ¡ Security certificate of the Wi-Fi communication module (to ensure a secure data connection).

¡ The current software and hardware version of your appliance.
¡ Status of any previous reset to factory settings.
This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time. Note: Please note that the Home Connect functions can only be utilised with the Home Connect app. Information on data protection can be retrieved in the Home Connect app.
13Basic settings Basicseintgs
You Basicseintgs can configure the basic settings for your appliance to meet your needs and call up additional functions.
13.1Changing the basic settings
1. Press . a The display shows the list of basic
settings. 2. Change the required basic setting. a The appliance saves the basic set-
ting automatically. 3. To exit the basic settings, press
.

13.2Overview of the basic settings
You can find an overview of the basic settings here.

Beverage setting

Brewing temperature

1 Depending on the appliance specifications

Set the brewing temperature.

22

Basic settingsen

Milk sequence

Select the sequence for milk and coffee.

Latte macchiato pause Select the pause between milk and coffee.

Resetting beverage para- Reset the beverage set-

meters

tings.

Appliance setting

Cup heater1

Switch the cup heater1 on or off.

Automatic switch-off

Set the time after which the appliance switches off.

Display brightness

Set the brightness in steps.

Sounds

¡ Switch sounds on and off.
¡ Set the volume.

Water hardness

Set the water hardness.

Language

Set the language.

Factory settings

Reset the appliance to the factory settings.

Personalisation

Operation after switch-on Set the display screen for “Favourites”, “Classic” or “coffeeWorld”.

Sort favourites

Set the sequence of favourites.

Home Connect

Information about Home Connect

“Setting up Home Connect”, Page 21

Appliance information Beverage counter

Display the number of beverages dispensed.

Cleaning information

Time until the water filter should next be changed or a service programme started.

Version information

Display network information and appliance information.

Licence information

Display FOSS licence text.

1 Depending on the appliance specifications

23

enCleaning and servicing
Mode for demo purposes 1 Depending on the appliance specifications

Switch “Demo mode” on or off.

14Cleaning and servicing Cleaningandservicing

To Cleaningandservicing keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.

14.1Dishwasher-safe components
Here you can find an overview of the components you can clean in the dishwasher.

ATTENTION! Some components are sensitive to heat and may be damaged if they are cleaned in a dishwasher. Follow the operating instructions of
the dishwasher.

Only clean dishwasher-safe components in the dishwasher.
Only use programmes that do not heat the components above 60 °C.

Suitable: ¡ Drip tray
­ Drip plate ­ Coffee dregs container ­ Mechanical fill level indicator ¡ Milk system with adapter ¡ Milk container with lid

Not suitable: ¡ Water tank ¡ Water tank lid ¡ Brewing unit ¡ Beverage dispenser cover

14.2Cleaning agent
Only use suitable cleaning agents. ATTENTION! Unsuitable cleaning products may damage the surfaces of the appliance. Do not use harsh or abrasive de-
tergents. Do not use cleaning agents con-
taining alcohol or spirits. Do not use hard scouring pads or
cleaning sponges.

Unsuitable cleaning and descaling agents may damage the appliance. Do not use pure citric acid, vinegar
or any vinegar-based agents to descale the appliance. Do not use descaling agent with phosphoric acid. Only use cleaning tablets and descaling tablets that have been specially developed for the appliance. “Accessories”, Page 14

24

Tips ¡ Wash new sponge cloths thor-
oughly to remove any salt adhering to them. Salt can cause rust film to develop on stainless steel surfaces. ¡ Always remove any residues of limescale, coffee, milk and cleaning/descaling solutions immediately to prevent corrosion.
14.3Cleaning the appliance
WARNING Risk of electric shock! An ingress of moisture can cause an electric shock. Never immerse the appliance or
the power cord in water. Liquids must not be spilled on the
appliance plug connection. Do not use steam- or high-pres-
sure cleaners to clean the appliance.
WARNING Risk of burns! Some parts of the appliance become very hot. Never touch hot appliance parts. After use, allow hot appliance
parts to cool down before touching.

Cleaning and servicingen
1. Clean the housing, the high-gloss surfaces and the control panel with a microfibre cloth.
2. Clean the outlet system with a soft, damp cloth after beverages have been dispensed.
3. Rinse the water tank with fresh, clean water.
4. If the appliance has not been used for a long time, e.g. after a holiday, clean the entire appliance, including moving parts such as the brewing unit or water tank.
Note: The appliance will rinse itself automatically if you switch it on when it is cold or switch it off after it has dispensed coffee. The system is therefore self-cleaning.
14.4Cleaning the drip tray and coffee dregs container
Clean and empty the drip tray and coffee dregs container every day to prevent deposits. 1. Pull the drip tray and the coffee
dregs container forwards and out. Insert the coffee dregs container
in the drip tray and put the drip plate on top. Fig. 25 2. Clean and dry all parts. Insert the coffee dregs container in the drip tray and put the drip plate on top. Insert the drip tray with the coffee dregs container in the appliance. Fig. 26

25

enCleaning and servicing
14.5Cleaning the milk container
Clean the milk container regularly for hygiene reasons. You can clean the milk container in the dishwasher. Follow the illustrated instructions at the beginning of this manual. Fig. 17 – 18
14.6Service programmes
Use the service programmes if you insert or remove a water filter or in order to clean your appliance thoroughly. Your appliance will tell you when you need to perform a service programme, e.g. cleaning. ATTENTION! Improper cleaning and descaling or a delay in doing so may damage the appliance. Immediately perform the descaling
process in accordance with the instructions.

Only use cleaning tablets in the tablet compartment.
Do not put descaling tablets or other products in the tablet compartment.
Notes ¡ The display indicates the progress
of the descaling or cleaning process. ¡ If your appliance has been locked, you can only operate it again once the descaling process has been carried out. Tip: In addition to the automatic rinsing process, regularly also remove and clean the brewing unit.
Using the service programmes 1. Press . 2. Press the symbol for the required
programme. a The display will guide you through
the programme.

Overview of service programmes You can find an overview of the service programmes here. Note: The start image shows the remaining number of beverages that can be dispensed until running the programme and the duration.

INTENZA filter

Insert, replace or remove the water filter.

Milk system cleaning Rinse the milk system automatically.

calc’nClean Cleaning

Combine cleaning and descaling. Remove residues of limescale and coffee from the pipes. Remove residues of coffee from the pipes.

26

Descaling

Cleaning and servicingen Remove residues of limescale from the pipes.

Brewing unit cleaning The display shows optimum cleaning of the brewing unit step by step.

Beverage outlet clean- The display shows optimum cleaning

ing

of the outlet step by step.

Frost protection

Drain the pipes to protect the appliance during transport or storage.

Special rinsing Tips ¡ If you are starting the “Descaling”
or “calc’nClean” programme, keep a container with a capacity of min. 1 l at the ready. ¡ If you use a water filter, this will prolong the time until you have to run a service programme. ¡ You can combine “Descaling” and “Cleaning” with the “calc’nClean” service programme.

If a service programme is interrupted, e.g. due to a power failure, it will rinse itself automatically. The appliance is then ready for use again.

27

enTroubleshooting

15Troubleshooting Troubleshooting
You Troubleshooting can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist
staff. Only use genuine spare parts when repairing the appliance. If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer’s Customer Service or a similarly qualified person in order to prevent any risk.

Fault Appliance no longer responds. Home Connect is not working properly. Appliance only dispenses water, not coffee.
Appliance is not dispensing milk froth.

Cause and troubleshooting Appliance has a fault. 1. Pull out the mains plug and wait 60 seconds. 2. Re-insert the mains plug.
Different causes are possible. Go to www.home-connect.com. Empty bean container is not detected by the appliance. Pour in coffee beans. Coffee shaft on brewing unit is blocked. Clean the brewing unit. Coffee beans are too oily and do not fall into the grinder. Gently tap the bean container. Change the coffee variety. Do not use oily beans. Clean the empty bean container with a damp cloth. Brewing unit is not inserted properly. 1. Check whether the brewing unit is inserted correctly
and is securely locked. 2. Push the red lever up to the left. 3. Insert the brewing unit cover.
Milk system is soiled. Clean the milk system in the dishwasher. Milk tube not immersed in milk. Use more milk.

28

Troubleshootingen

Fault

Cause and troubleshooting

Appliance is not dis- Check whether the milk tube is immersed in the

pensing milk froth.

milk.

Heavy build-up of limescale in the appliance. Descale the appliance.

No milk intake by the The milk system is assembled incorrectly.

milk system.

Assemble the milk system correctly.

Order for connecting the milk container and milk system is wrong. First insert the milk system into the outlet and then
the milk container.

Milk tube not immersed in milk. Use more milk. Check whether the milk tube is immersed in the
milk.

Milk froth is too cold. Milk is too cold. Use lukewarm milk.

Cold-brewed beverage is not cold enough.

Water in water tank is warm. 1. Fill the water tank with fresh, cold, non- carbonated
drinking water. 2. You can add ice cubes to cool the beverage down
even more.

Appliance is not dis- Milk system is soiled.

pensing hot water.

Clean the milk system in the dishwasher.

Milk system cannot be Order of assembly is wrong.

assembled or disassembled.

First connect the milk system and then the milk container. When disassembling, you must first re-

move the milk container and then the milk system.

Appliance is not dispensing drinks.

Air is in the water filter. 1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape. 2. Reinsert the filter. Firmly press the water filter straight down into the
tank connection.

Residues of limescale remover are blocking the water tank. 1. Remove the water tank. 2. Clean the water tank thoroughly.

There is dripping water on the inner floor of the appliance.

Drip tray was removed too soon. Wait a few seconds after the last drink was dis-
pensed before removing the drip tray.

29

enTroubleshooting

Fault

Cause and troubleshooting

Brewing unit cannot be removed.

Locking device cannot be released, brewing unit is jammed. Switch the appliance off and back on after
3 minutes.

Grinder won’t start.

Appliance is too hot. 1. Disconnect the appliance from the mains. 2. Wait 1 hour so the appliance can cool down.

Grinder is not grinding Coffee beans are too oily and do not fall into the

any coffee beans des- grinder.

pite full bean container.

Gently tap the bean container. Change the coffee variety.

Do not use oily beans.

Clean the empty bean container with a damp cloth.

Coffee or milk froth Build-up of limescale in the appliance. quality varies widely. Descale the appliance.

Milk froth quality varies widely.

Milk froth quality depends on the type of milk or plantbased alternative used. Optimise the result through the selection of the milk
or vegetable-based drink type.

Coffee is not dis-

Grinding level is set too fine.

pensed or has slowed to a trickle.

Set a coarser grinding level. “Adjusting the grinding level”, Page 18

Set quantity is not reached.

Heavy build-up of limescale in the appliance. Descale the appliance. Air is in the water filter. 1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape. 2. Reinsert the filter.

Appliance is soiled. Clean the brewing unit. Descale and clean the appliance.

Coffee has no crema.

Type of coffee is not optimal. Use a coffee variety with a higher proportion of Ro-
busta beans. Use beans with a darker roast.

Coffee beans are no longer freshly roasted. Use fresh coffee beans.

Grinding level is not appropriate for coffee beans.

30

Troubleshootingen

Fault

Cause and troubleshooting

Coffee has no crema. Adjust the grinder to a finer setting. “Adjusting the grinding level”, Page 18

Coffee is too acidic.

Grinding level is set too coarse. Adjust the grinder to a finer setting.
“Adjusting the grinding level”, Page 18

Type of coffee is not optimal. Use a coffee variety with a higher proportion of Ro-
busta beans. Use beans with a darker roast.

Coffee is too bitter.

Grinding level is set too fine. Set a coarser grinding level.
“Adjusting the grinding level”, Page 18

Coffee tastes burnt.

Type of coffee is not optimal. Change the coffee variety. Grinding level is set too fine. Set a coarser grinding level.
“Adjusting the grinding level”, Page 18

Type of coffee is not optimal. Change the coffee variety.

Coffee temperature setting is too high. Set the coffee temperature lower.

Coffee grounds are not compact and are too wet.

The grinding level is not set optimally. Adjust the grinder to a coarser or finer setting.
“Adjusting the grinding level”, Page 18

Coffee beans are too oily. Use a different type of bean.

Display shows “Please Cover is wrongly inserted. insert brewing unit.”. 1. Check whether the brewing unit is inserted correctly
and is securely locked. 2. Push the red lever up to the left. 3. Insert the brewing unit cover.

Display shows “Please Water tank is wrongly inserted.

fill water tank.” despite the fact that the water tank is full.

Insert the water tank correctly. Carbonated water is in the water tank. Fill the water tank with fresh tap water.

Float is stuck in the water tank. 1. Remove the water tank. 2. Clean the water tank thoroughly.

New water filter was not rinsed as per instructions.

31

enTroubleshooting

Fault

Cause and troubleshooting

Display shows “Please 1. Rinse the water filter according to the instructions.

fill water tank.” despite 2. Place the water filter into operation.

the fact that the water tank is full.

Air is in the water filter. 1. Immerse the water filter in water with the opening

facing upwards until no more air bubbles escape.

2. Reinsert the filter.

Water filter is old. Insert a new water filter.

Limescale deposits in the water tank are blocking the system. 1. Clean the water tank thoroughly. 2. Start the descaling programme.

Display shows “Please Brewing unit is soiled. clean brewing unit.”. Clean the brewing unit.

Mechanism of brewing unit is stiff. Clean the brewing unit.

Display shows “Over- There are problems with the power supply.

voltage or undervoltage”.

Only operate the appliance at 220 – 240 V.

Display shows “Error in water system. Please restart appliance.”.

Appliance has a fault. 1. Pull out the mains plug and wait 60 seconds. 2. Re- insert the mains plug.

Display very frequently Decalcified water still contains small amounts of lime.

shows “Please run calc’nClean programme!”.

1. Insert a new water filter. 2. Set the corresponding water hardness. Incorrect or too little descaling agent used.

When descaling, only use suitable tablets.

Service programme has not been carried out in its entirety. Start the “Special rinsing” service programme.
“Service programmes”, Page 26

32

16Transportation, stor- Transportation,storageanddisposal age and disposal
Tr a ns por ta tion,s tor a ge a nddis pos a l
16.1Activating frost protection
Protect your appliance from frost during transport and storage. ATTENTION! Residues of liquid in the appliance may damage it during transport or storage. Empty the pipe system before
transport or storage. 1. Run the “Frost protection” pro-
gramme. 2. Disconnect the appliance from the
power supply.
16.2Disposing of old appliance
Valuable raw materials can be reused by recycling. 1. Unplug the appliance from the
mains. 2. Cut through the power cord. 3. Dispose of the appliance in an en-
vironmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority.
This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the framework for the return and recycling

Transportation, storage and disposalen of used appliances as applicable throughout the EU.
17Customer Service CusotmerService
Function-relevant CusotmerService genuine spare parts according to the corresponding Ecodesign Order can be obtained from Customer Service for a period of at least 7 years from the date on which your appliance was placed on the market within the European Economic Area. Note: Under the terms of the manufacturer’s warranty the use of Customer Service is free of charge. Detailed information on the warranty period and terms of warranty in your country is available from our aftersales service, your retailer or on our website. If you contact Customer Service, you will require the product number (ENr.), the production number (FD) and the consecutive numbering (Z-Nr.) of your appliance. The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.
17.1Product number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.)
You can find the product number (ENr.), the production number (FD) and the consecutive numbering (Z-Nr.) on the appliance’s rating plate. Make a note of your appliance’s details and the Customer Service telephone number to find them again quickly.
33

enTechnical specifications

18Technical specifica- Technicalspecifcations tions

Te c hnic a ls pe c ifc a tions
Voltage
Frequency Connection rating Maximum static pump pressure Maximum capacity of water tank (without filter) Maximum capacity of bean container Length of the power cable Appliance height Appliance width Appliance depth Weight, empty Type of grinder

This product contains light sources from energy efficiency classes D and F. These light sources are available as spare parts and may only be replaced by trained specialist staff.

18.1Information regarding Free and Open Source Software
This product includes software components that are licensed by the copyright holders as free or open source software. The applicable licence information is stored on your home appliance. You can also access the applicable licence information via your Home Connect app: “Profile -> Legal

information -> Licence Information”.1 You can download the licence information on the brand product website. (Please search on the product website for your appliance model and additional documents). Alternatively, you can request the relevant information from ossrequest@bshg.com or BSH Hausgeräte GmbH, Carl- Wery-Str. 34, 81739 Munich, Germany. The source code will be made available to you on request. Please send your request to ossrequest@bshg.com or BSH Hausgeräte GmbH, Carl-Wery-Str.34, 81739 Munich, Germany. Subject: ,,OSSREQUEST” The cost of performing your request will be charged to you. This offer is valid for three years from the date of purchase or at least as long as we offer support and spare parts for the relevant appliance.

Declaration of Con- DeclaraiotnoCfonofrmyit formity
BSH Hausgeräte GmbH hereby de- DeclaraiotnoCfonofrmyit clares that the appliance with Home Connect functionality conforms to the essential requirements and other relevant provisions of Directive 2014/53/EU. A detailed RED Declaration of Conformity can be found online at siemens-home.bsh- group.com among the additional documents on the product page for your appliance.

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

Related Manuals