SIEMENS EQ.700 Fully Automatic Espresso Machine Instruction Manual
- August 15, 2024
- SIEMENS
Table of Contents
SIEMENS EQ.700 Fully Automatic Espresso Machine
Specifications
- Product: EQ.700 integral TQ7 Fully automatic espresso machine
- Brand: Siemens Home Appliances
- Model Number: TQ7
- Type: Espresso Machine
Safety
Before using the espresso machine, carefully read the safety information in the user manual. Make sure to follow all safety guidelines to prevent accidents and ensure safe operation of the appliance.
Environmental Protection and Saving Energy
Dispose of packaging responsibly to protect the environment. Follow energy- saving tips to reduce energy consumption while using the espresso machine.
Installation and Connection
Review the scope of delivery to ensure all components are present. Follow the instructions for installing and connecting the appliance properly to avoid any issues during operation.
Familiarizing Yourself with Your Appliance
Get to know the features and controls of the espresso machine. Familiarize yourself with how to operate the appliance effectively.
Accessories
Explore any additional accessories that come with the espresso machine and learn how to use them to enhance your coffee-making experience.
FAQs
Q: How do I activate the childproof lock on the espresso machine?
A: To activate the childproof lock, follow the steps outlined in section 9.1
of the user manual. This feature ensures the safety of children around the
appliance.
Q: Can I save my favorite beverage settings on the espresso machine?
A: Yes, you can save your favorite beverages by following the instructions
in section 11 of the user manual. This allows you to easily access your
preferred drink selections.
Safety
Observe the following safety instructions. 1.1General information ¡ Read this
instruction manual carefully. ¡ Keep the instruction manual and the product
information safe
for future reference or for the next owner. ¡ Do not connect the appliance if
it has been damaged in transit. 1.2Intended use Only use this appliance: ¡ for
preparing hot drinks. ¡ in private households and in enclosed spaces in a
domestic en-
vironment. ¡ up to an altitude of max. 2000 m above sea level.
Restriction on user group This appliance may be used by children aged 8 or
over and by people who have reduced physical, sensory or mental abilities or
inadequate experience and/or knowledge, provided that they are supervised or
have been instructed on how to use the appliance safely and have understood
the resulting dangers. Do not let children play with the appliance. Children
must not perform cleaning or user maintenance unless they are at least 8 years
old and are being supervised. Keep children under the age of 8 years away from
the appliance and power cable. 1.4Safety information
WARNING Risk of suffocation! Children may put packaging material over their
heads or wrap themselves up in it and suffocate. Keep packaging material away
from children. Do not let children play with packaging material.
Safety
Children may breathe in or swallow small parts, causing them to suffocate.
Keep small parts away from children. Do not let children play with small
parts.
WARNING Risk of electric shock! Incorrect installation is dangerous. Connect
and operate the appliance only in accordance with the
specifications on the rating plate. Connect the appliance to a power supply
with alternating cur-
rent only via a properly installed socket with earthing. The protective
conductor system of the domestic electrical in-
stallation must be properly installed. If the appliance or the power cord is
damaged, this is dangerous. Never operate a damaged appliance. Never operate
an appliance with a cracked or fractured surface. Never pull on the power cord
to unplug the appliance.
Always unplug the appliance at the mains. If the appliance or the power cord
is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box. Call customer
services. Page 33 Improper repairs are dangerous. Repairs to the appliance
should only be carried out by trained
specialist staff. Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be re-
placed by the manufacturer, the manufacturer’s Customer Service or a similarly
qualified person in order to prevent any risk. An ingress of moisture can
cause an electric shock. Never immerse the appliance or the power cord in
water. Liquids must not be spilled on the appliance plug connection. Only use
the appliance in enclosed spaces. Never expose the appliance to intense heat
or humidity. Do not use steam- or high-pressure cleaners to clean the
appliance.
9
Safety
WARNING Risk of fire! The appliance will become hot. Ventilate the appliance
adequately. Never operate the appliance in a cabinet. It is dangerous to use
an extended power cord and non-approved adapters. Do not use extension cables
or multiple socket strips. Only use adapters and power cords approved by the
manufac-
turer. If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation adapted.
WARNING Risk of burns! Some parts of the appliance become very hot. Never
touch hot appliance parts. After use, allow hot appliance parts to cool down
before touch-
ing. WARNING Risk of scalding!
Freshly prepared drinks are very hot. Leave drinks to cool down if necessary.
Do not let escaping liquids or steam come into contact with
your skin. A remote start via the Home Connect app while the appliance is
unattended may cause scalding to third parties. Do not reach under the coffee
outlet during the dispensing of
drinks. Keep other persons, in particular children, away from the appli-
ance.
WARNING Risk of injury!
Improper use of the appliance may endanger the user. To avoid injuries, only
use the appliance for its intended pur-
pose. Trapped fingers when closing the appliance door. Be careful of your
fingers when closing the appliance door.
10
Safetyen
The grinder rotates. Never reach into the grinder.
WARNING Danger: Magnetism! The appliance contains permanent magnets. These may
affect electronic implants, e.g. pacemakers or insulin pumps. People with
electronic implants must stand at least 10 cm away
from the appliance. This minimum distance of 10 cm must also be observed for
the
water tank when removed. WARNING Risk of harm to health!
Soiling on the appliance may be harmful to health. To ensure hygiene, follow
the cleaning instructions for the appli-
ance.
11
Environmental protection and saving energy
2Environmental protec- Environmentalprotectionandsavingenergy tion and saving
energy
Env ir onme nta lpr ote c tiona nds a v inge ne r gy
2.1Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
Sort the individual components by
type and dispose of them separately.
2.2Tips for saving energy
If you follow these instructions, your appliance will use less energy. Set the
interval for automatic switchoff to the smallest value. a If the appliance is
not being used,
it will switch itself off earlier. “Basic settings”, Page 22 Do not interrupt
the dispensing process prematurely. a The amount of water or milk that is
heated is used optimally. Descale the appliance regularly. a Limescale
deposits increase the appliance’s energy consumption.
3Installation and con- Instalationandconnection nection
Ins ta la tiona ndc onne c tion
3.1Scope of delivery
After unpacking all parts, check for any damage in transit and completeness of
the delivery.
Note: Different accessories are enclosed depending on the appliance model. This accessory is shown in a frame with a dashed line.
Fig. 1
A
Fully automatic coffee machine
B Milk container
C Milk tube
D Adapter for milk containers 1
E User manual
F Insertion aid for water filter
G Descaling tablet 1
H Cleaning tablet 1
I Water filter
J Water hardness testing strip
1 Depending on the appliance specifications
3.2Installing and connecting the appliance
ATTENTION! Risk of damage to the appliance. If the appliance is not started up
correctly, it may be damaged. Use the appliance in frost-free
rooms only. If the appliance has been transpor-
ted or stored below 0 °C, wait 3 hours at room temperature before starting it
up. After plugging in, always wait approx. 5 seconds. 1. Place the appliance
on a level, water-resistant surface that is capable of bearing its weight.
12
Familiarising yourself with your applianceen
2. Using the mains plug, connect the appliance to an earthed socket that has been correctly installed.
16 Drip tray
1 Depending on the appliance specifications
4Familiarising yourself Familarisingyourselfwithyourappliance with your appliance
Fa mila r is ingy our s e lfwithy our a pplia nc e
4.1Appliance
You can find an overview of the parts of your appliance here. Note: Individual details and colours may differ, depending on the appliance model.
Fig. 2
1 Milk container
2 Touch fields
3 Cup heater1
4 Aroma lid
5 Bean container
6
Rotary selector for grinder setting
7 Tablet compartment
8 Cover for water tank
9 Water tank
10 Touch display
11 Brewing chamber door
12 Cup lighting
13 Rating plate
14 Milk system
15 Beverage outlet cover
1 Depending on the appliance specifications
4.2Controls
You can find an overview of the controls for your appliance here.
Touch fields Here you can find an overview of the symbols that are always
visible.
Switch the appliance on or off. Dispense two cups. Open or close the service
programmes. Open or exit the settings.
Touch display The touch display functions both as a display and a control.
Favour- Select saved beverages
ites
with personal settings.
Page 19
Classic coffeeWorld
Select standard beverages. Select basic beverages which can be extended in conjunction with Home Connect. Cup warmer is switched on. Appliance is connected to Home Connect.
Note: When the appliance is switched on, you have additional operating options with relevant displays and messages, e.g. beverage settings.
Set strength.
Set per-cup quantity.
13
enAccessories
Set milk ratio. Set aroma.
Set temperature.
5Accessories Accessories
Use Accessories original accessories. These have been made especially for your appliance.
Accessories Cleaning tablets
Descaling tablets
Water filter Water filter pack of 3 Microfibre cloth Care set
Adapter for milk containers
Retail TZ80001A TZ80001B TZ80002A TZ80002B TZ70003 TZ70033A TZ80004A TZ80004B TZ70001
Customer service 00312097 00312098 00312094 00312095 00575491 00460770 00312105 00312106 17006005
6Before using for the Beforeusingforthefirstime first time
Prepare the appliance for use. Beforeusingforthefirstime
6.1Preparing and cleaning the appliance
Remove the protective foils and clean the appliance and individual parts.
Follow the illustrated instructions at the beginning of this manual.
ATTENTION! Unsuitable beans can block the grinder. Only use pure, roasted bean
mixes
that are suitable for use in fully automatic coffee or espresso machines. Do
not use glazed coffee beans. Do not use caramelised coffee beans.
14
Do not use coffee beans that have been treated with additives containing
sugar.
Do not add instant coffee.
Fig. 3 – 24 Note: Fill the water tank each day with fresh, cold, non-
carbonated water. Tip: To keep the coffee beans at their best, store them in a
sealed container in a cool place. You can keep the coffee beans in the bean
container for several days without them losing their aroma.
6.2Checking the water hardness
It is important to set the water hardness correctly so that your appliance
indicates in good time that it needs
descaling. You can use the enclosed test strip to check the water hardness or
ask your local water company. 1. Briefly dip the test strip in fresh tap
water. 2. Allow the water to drain off the test
strip. 3. Read the water hardness off the
test strip after 1 minute. The table shows allocation of the levels to the
different degrees of water hardness:
Level German Total hard-
degrees in ness in mmol/
°dH
l
1
1-7
< 1.3
2
8-14
1.3-2.5
3
15-21
2.5-3.8
41
22-30
3.8
1 Factory setting
Note: Please use the test strip even if you have a water softening system
installed as they generate different water hardnesses. Tips ¡ You can change
the settings at
any time. “Basic settings”, Page 22 ¡ If the water hardness exceeds 21 °dH
(3.8 mmol/l), you can fill the water tank with prefiltered water to reduce
limescale deposits.
6.3Water filter
You can use a water filter to minimise limescale deposits and reduce
impurities in the water.
Before using for the first timeen
Inserting the water filter ATTENTION! Possible damage to the appliance due to
limescale build-up. Change the water filter in good
time. Change the water filter after
2 months at the latest. Observe the display messages. 1. Press . 2. Press
“INTENZA filter” and follow
the instructions on the display. Changing or removing the water filter You can
also operate your appliance without a water filter. 1. Press . 2. Press
“INTENZA filter”. 3. Press “Replace” or “Remove” and
follow the instructions on the display. Tips ¡ You should also change your
water filter for reasons of hygiene. ¡ With a water filter you need to descale
your appliance less frequently. ¡ If you use a water filter, your coffee will
be more flavoursome. ¡ If your appliance has not been used for a long time,
for example if you were on holiday, you should rinse the water filter before
use by dispensing a cup of hot water. ¡ The water filter can be purchased from
retailers or customer service. “Accessories”, Page 14
6.4Performing initial start-up
After connecting the appliance to the power supply, configure the settings for
initial start-up. Initial start-up only appears when switching on for the
first time.
15
Basic operation
1. Press to switch the appliance on.
2. Follow the instructions on the display.
a The display will guide you through the programme.
Notes ¡ If you want to set up Home Con-
nect now, follow the instructions in the Home Connect app. “Setting up Home
Connect”, Page 21 ¡ If “Demo mode” is selected, only the displays will work.
You cannot dispense a beverage or run a programme.
General information
Please bear this information in mind so that you can get the best out of your
appliance. Notes ¡ The appliance has been pro-
grammed at the factory with standard settings for optimum operation. ¡ The
grinder has been factory-set for optimum operation. If coffee is only
dispensed drop by drop or is too thin and with too little crema, you can
adjust the grinding level when the grinder is running. “Adjusting the grinding
level”, Page 18 ¡ During operation water droplets may form at the ventilation
slits and on the lid of the tablet compartment. ¡ If you do not perform any
actions on the appliance for a certain period, it will switch off
automatically. You can change the duration in the basic settings.
¡ For technical reasons steam can escape from the appliance.
¡ The first beverage will not yet have its full aroma if: You are using the
appliance for the first time. You have run a service programme. You have
not used the appliance for a long time. Do not drink the beverage.
Tip: You will get a stable, fine-pored crema after you have started up your
appliance and dispensed a few cups.
7Basic operation Basicoperaiotn
Ba s ic ope r a iot n
7.1Switching the appliance on or off
Press . When the appliance switches on, the display shows the logo. When the
appliance is switched on or off, it will rinse itself automatically. When
switched off, the appliance will emit steam into the drip tray for cleaning.
The appliance will not rinse itself if the appliance is still warm when
switched on or if no beverage was dispensed before it was switched off.
Dispensing beverages
Find out how to prepare a drink of your choice.
WARNING Risk of scalding! Freshly prepared drinks are very hot. Leave drinks
to cool down if ne-
cessary. Do not let escaping liquids or
steam come into contact with your skin. Notes ¡ With a number of settings your
coffee is prepared in several steps. Wait until the process is fully
completed. ¡ If you are dispensing a beverage with milk, always connect the
milk container filled with milk or the milk adapter to a milk carton. ¡ You
can only connect the milk container or milk adapter if the milk system is
fitted with the adapter and the hose in the beverage outlet cover. ¡ The milk
container is specially designed for this appliance. Only use the milk
container for storing milk in the refrigerator and in the house. ¡ If the milk
system has not been cleaned, small amounts of milk may escape when hot water
is dispensed.
7.3doubleShot and tripleShot
Your appliance grinds the coffee two or three times. To ensure that only
pleasant-tasting and easily digestible aromatic substances are released,
coffee beans are freshly ground and brewed again by the appliance.
Basic operationen
The longer coffee brews, the more bitter substances and undesirable aromas are
released. These bitter substances and undesirable aromas affect the taste and
digestibility of coffee. Note: The functions “doubleShot” and “tripleShot”
depend on the beverage strength and beverage size selected.
7.4Slow Brew and Cold Brew
Slow Brew and Cold Brew are slowly brewed beverages that your appliance
dispenses in a pulsating beverage flow that is not continuous. This type of
coffee preparation exists as a hot and a cold version. Dispensing of the
beverage takes several minutes. Note: Fill the water tank with fresh, cold,
non-carbonated drinking water before dispensing drinks.
7.5Dispensing a coffee beverage with milk
An example explains how to make a latte macchiato.
WARNING Risk of burns! The milk system can become extremely hot. Never touch
the milk system when
it is hot. Allow the hot milk system to cool
down before touching it. Requirements ¡ The milk container or milk adapter
is connected. ¡ The milk container is filled with
milk or the milk adapter hose is immersed in milk. 1. Place a glass underneath
the beverage outlet. 2. Press “Classic”.
17
enGrinder
3. Select and press the beverage symbol for latte macchiato. To change the
strength, press . To change the per-cup quantity, press . To change the milk
ratio, press .
4. Press “Start” and wait until the process is complete. To completely stop
dispensing the beverage, press “Stop”. To only stop the current dispensing
step, press “Skip”. After preparing the beverage, the milk system will
automatically clean itself with a short jet of steam.
Notes ¡ If you do not change any settings
for approx. 30 seconds, the appliance will exit settings mode. ¡ The appliance
saves the settings automatically. Tips ¡ You can also pre-heat cups before
dispensing using hot water or the cup heater1. ¡ You can also use plant-based
alternatives to milk, e.g. soya milk. ¡ The quality of the milk froth depends
on the type of milk or plantbased alternative used.
7.6Dispensing two cups at once
Depending on your beverage, you can make 2 cups at the same time. Note: If the
“doubleShot” or “tripleShot” function is active, the function for dispensing
two cups at once is not possible. 1. Press the symbol for your desired
drink.
2. Press . a The display shows the setting . 3. Place two cups on the left
and
right underneath the beverage outlet. 4. Press “Start”. The beverage is
prepared in 2 steps. The beans are ground in 2 grinding operations. a The
beverage is brewed and then runs into the cups. 5. Wait until the process is
complete.
8Grinder Grinder
Your Grinder appliance has an adjustable grinder, which you can use to
customise the grinding level of your coffee beans.
Adjusting the grinding level
Set the desired grinding level while the coffee beans are being ground.
WARNING Risk of injury! The grinder rotates. Never reach into the grinder.
ATTENTION! Risk of damage to the grinder. The grinder may be damaged if the
grinding level is not set properly. Only set the grinding level when
the grinder is running. Select the grinding level using the
rotary selector step by step.
1 Depending on the appliance specifications 18
Grinding level Setting Fine grinding Turn rotary selevel for lightly lector anticlockroasted beans wise.
Coarse grinding level for dark-roasted beans
Turn rotary selector clockwise.
The grinding level setting only takes effect after the second cup. Tip: If the coffee is only dispensed drop by drop, set a coarser grinding level. If the coffee is too thin with too little crema, set a finer grinding level.
Childproof locken
10Cup heater Cupheaetr
1
You Cupheaetr can use the cup heater to preheat your cups.
10.1Activating and deactivating the cup heater1
WARNING Risk of burns! The cup heater1 can become very hot. Never touch the
cup heater1 while
hot. Allow the hot cup heater1 to cool
down before touching it. Tip: Place the cups with their base on the cup heater
to warm them to optimum effect1.
9Childproof lock Childprooflock
You Childprooflock can lock the appliance, to protect children against
scalding and burns.
9.1Activating the child-proof lock
Requirement: The appliance is switched on. Press and hold for at least
3 seconds. a The childproof lock is activated.
9.2Deactivating the childproof lock
Press and hold for at least 3 seconds.
a The childproof lock is deactivated.
11Favourites Favoureits
Save Favoureits beverages with your personal settings as a favourite. You can
mark your favourites with a colour. A favourite is a beverage with personal
settings. You can change the settings at any time. Note: To exit the settings,
press or start dispensing the beverage.
11.1Saving beverages from the beverage selection
1. Select a beverage from “Classic” or “coffeeWorld”.
2. Select the personal beverage settings.
3. Press “Favourite”. 4. Select the required colour for the
beverage. 5. Press “Save”.
1 Depending on the appliance specifications 19
enHome Connect
11.2Saving the beverage in the menu
1. Press “Favourites”. 2. Press . a The display shows all available
beverages. 3. Select the required beverage. 4. Select the personal beverage
set-
tings. 5. Press “Next”. 6. Select the required colour for the
beverage. 7. Press “Save”.
11.3Changing beverage settings
1. Press “Favourites”. 2. Select the beverage and press
briefly. 3. Change the beverage settings. 4. Press “Apply”. a The new settings
are saved.
11.4Deleting favourites
1. Press “Favourites”. 2. Select the beverage. 3. Press the beverage for at
least
3 seconds. 4. Confirm “Delete”.
11.5Sorting favourites
1. Press “Settings”. 2. Press “Personalisation”. 3. Press “Sort favourites”.
4. Sort favourites, e.g. by name or
colour.
Home Connect HomeConnect
This HomeConnect appliance is network-capable. Connecting your appliance to a
mobile device lets you control its functions via the Home Connect app, adjust
its basic settings and monitor its operating status. The Home Connect services
are not available in every country. The availability of the Home Connect
function depends on the availability of Home Connect services in your country.
You can find information about this at: www.home-connect.com. To be able to
use Home Connect, you must first set up the connection to the WLAN home
network (Wi-Fi1) and to the Home Connect app.
The Home Connect app guides you through the entire login process. Follow the
instructions in the Home Connect app to configure the settings. Tip: Please
also follow the instructions in the Home Connect app. Notes ¡ Please note the
safety precautions in this instruction manual and make sure that they are also
observed when operating the appliance via the Home Connect app. “Safety”, Page
8 ¡ Operating the appliance on the appliance itself always takes priority.
During this time it is not possible to operate the appliance using the Home
Connect app.
12.1Setting up the Home Connect app
1. Install the Home Connect app on your mobile device.
1 Wi-Fi is a registered trademark of the Wi-Fi Alliance. 20
2. Start the Home Connect app and set up access for Home Connect. The Home
Connect app guides you through the entire login process.
12.2Setting up Home Connect
Requirements ¡ The Home Connect app has been
installed on your mobile device. ¡ The appliance is receiving signals
from the WLAN home network (WiFi) at its installation location.
Home Connecten 1. Open the Home Connect app and
scan the following QR code.
2. Follow the instructions in the Home Connect app.
12.3Home Connect settings
Adapt Home Connect to your needs. You can find the Home Connect settings in
the basic settings for your appliance. Which settings the display shows will
depend on whether Home Connect has been set up and whether the appliance is
connected to your home network.
Overview of the Home Connect settings You can find an overview of the Home Connect settings and network settings here.
Basic setting WiFi connection
Selection On Off
Remote start
On
Off
Add mobile
–
device
Network informa- tion
Delete network settings
Description Switch off the wireless module during long absences or to save
energy. Note: In networked standby mode your appliance requires max. 2 W.
Switch remote start on the appliance on and off. Note: With the Home Connect
app only switch-off is possible.
Connect the appliance to the “Home Connect” app or additional accounts.
Display network information and appliance information.
Note: You cannot operate your appliance via the “Home Connect” app without a
network connection.
21
enBasic settings
Basic setting
Selection
Software update –
Description Note: This setting is only available with a software update.
12.4Remote diagnostics
Customer Service can use Remote Diagnostics to access your appliance if you
contact them, have your appliance connected to the Home Connect server and if
Remote Diagnostics is available in the country in which you are using the
appliance. Tip: For further information and details about the availability of
Remote Diagnostics in your country, please visit the service/support section
of your local website: www.home-connect.com.
12.5Data protection
Please see the information on data protection. The first time your appliance
is registered on a home network connected to the Internet, your appliance will
transmit the following types of data to the Home Connect server (initial
registration): ¡ Unique appliance identification
(consisting of appliance codes as well as the MAC address of the Wi-Fi
communication module installed). ¡ Security certificate of the Wi-Fi
communication module (to ensure a secure data connection).
¡ The current software and hardware version of your appliance.
¡ Status of any previous reset to factory settings.
This initial registration prepares the Home Connect functions for use and is
only required when you want to use the Home Connect functions for the first
time. Note: Please note that the Home Connect functions can only be utilised
with the Home Connect app. Information on data protection can be retrieved in
the Home Connect app.
13Basic settings Basicseintgs
You Basicseintgs can configure the basic settings for your appliance to meet
your needs and call up additional functions.
13.1Changing the basic settings
1. Press . a The display shows the list of basic
settings. 2. Change the required basic setting. a The appliance saves the
basic set-
ting automatically. 3. To exit the basic settings, press
.
13.2Overview of the basic settings
You can find an overview of the basic settings here.
Beverage setting
Brewing temperature
1 Depending on the appliance specifications
Set the brewing temperature.
22
Basic settingsen
Milk sequence
Select the sequence for milk and coffee.
Latte macchiato pause Select the pause between milk and coffee.
Resetting beverage para- Reset the beverage set-
meters
tings.
Appliance setting
Cup heater1
Switch the cup heater1 on or off.
Automatic switch-off
Set the time after which the appliance switches off.
Display brightness
Set the brightness in steps.
Sounds
¡ Switch sounds on and off.
¡ Set the volume.
Water hardness
Set the water hardness.
Language
Set the language.
Factory settings
Reset the appliance to the factory settings.
Personalisation
Operation after switch-on Set the display screen for “Favourites”, “Classic” or “coffeeWorld”.
Sort favourites
Set the sequence of favourites.
Home Connect
Information about Home Connect
“Setting up Home Connect”, Page 21
Appliance information Beverage counter
Display the number of beverages dispensed.
Cleaning information
Time until the water filter should next be changed or a service programme started.
Version information
Display network information and appliance information.
Licence information
Display FOSS licence text.
1 Depending on the appliance specifications
23
enCleaning and servicing
Mode for demo purposes 1 Depending on the appliance specifications
Switch “Demo mode” on or off.
14Cleaning and servicing Cleaningandservicing
To Cleaningandservicing keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.
14.1Dishwasher-safe components
Here you can find an overview of the components you can clean in the
dishwasher.
ATTENTION! Some components are sensitive to heat and may be damaged if they
are cleaned in a dishwasher. Follow the operating instructions of
the dishwasher.
Only clean dishwasher-safe components in the dishwasher.
Only use programmes that do not heat the components above 60 °C.
Suitable: ¡ Drip tray
Drip plate Coffee dregs container Mechanical fill level indicator ¡ Milk
system with adapter ¡ Milk container with lid
Not suitable: ¡ Water tank ¡ Water tank lid ¡ Brewing unit ¡ Beverage dispenser cover
14.2Cleaning agent
Only use suitable cleaning agents. ATTENTION! Unsuitable cleaning products may
damage the surfaces of the appliance. Do not use harsh or abrasive de-
tergents. Do not use cleaning agents con-
taining alcohol or spirits. Do not use hard scouring pads or
cleaning sponges.
Unsuitable cleaning and descaling agents may damage the appliance. Do not use
pure citric acid, vinegar
or any vinegar-based agents to descale the appliance. Do not use descaling
agent with phosphoric acid. Only use cleaning tablets and descaling tablets
that have been specially developed for the appliance. “Accessories”, Page 14
24
Tips ¡ Wash new sponge cloths thor-
oughly to remove any salt adhering to them. Salt can cause rust film to
develop on stainless steel surfaces. ¡ Always remove any residues of
limescale, coffee, milk and cleaning/descaling solutions immediately to
prevent corrosion.
14.3Cleaning the appliance
WARNING Risk of electric shock! An ingress of moisture can cause an electric
shock. Never immerse the appliance or
the power cord in water. Liquids must not be spilled on the
appliance plug connection. Do not use steam- or high-pres-
sure cleaners to clean the appliance.
WARNING Risk of burns! Some parts of the appliance become very hot. Never
touch hot appliance parts. After use, allow hot appliance
parts to cool down before touching.
Cleaning and servicingen
1. Clean the housing, the high-gloss surfaces and the control panel with a
microfibre cloth.
2. Clean the outlet system with a soft, damp cloth after beverages have been
dispensed.
3. Rinse the water tank with fresh, clean water.
4. If the appliance has not been used for a long time, e.g. after a holiday,
clean the entire appliance, including moving parts such as the brewing unit or
water tank.
Note: The appliance will rinse itself automatically if you switch it on when
it is cold or switch it off after it has dispensed coffee. The system is
therefore self-cleaning.
14.4Cleaning the drip tray and coffee dregs container
Clean and empty the drip tray and coffee dregs container every day to prevent
deposits. 1. Pull the drip tray and the coffee
dregs container forwards and out. Insert the coffee dregs container
in the drip tray and put the drip plate on top. Fig. 25 2. Clean and dry all
parts. Insert the coffee dregs container in the drip tray and put the drip
plate on top. Insert the drip tray with the coffee dregs container in the
appliance. Fig. 26
25
enCleaning and servicing
14.5Cleaning the milk container
Clean the milk container regularly for hygiene reasons. You can clean the milk
container in the dishwasher. Follow the illustrated instructions at the
beginning of this manual. Fig. 17 – 18
14.6Service programmes
Use the service programmes if you insert or remove a water filter or in order
to clean your appliance thoroughly. Your appliance will tell you when you need
to perform a service programme, e.g. cleaning. ATTENTION! Improper cleaning
and descaling or a delay in doing so may damage the appliance. Immediately
perform the descaling
process in accordance with the instructions.
Only use cleaning tablets in the tablet compartment.
Do not put descaling tablets or other products in the tablet compartment.
Notes ¡ The display indicates the progress
of the descaling or cleaning process. ¡ If your appliance has been locked, you
can only operate it again once the descaling process has been carried out.
Tip: In addition to the automatic rinsing process, regularly also remove and
clean the brewing unit.
Using the service programmes 1. Press . 2. Press the symbol for the required
programme. a The display will guide you through
the programme.
Overview of service programmes You can find an overview of the service programmes here. Note: The start image shows the remaining number of beverages that can be dispensed until running the programme and the duration.
INTENZA filter
Insert, replace or remove the water filter.
Milk system cleaning Rinse the milk system automatically.
calc’nClean Cleaning
Combine cleaning and descaling. Remove residues of limescale and coffee from the pipes. Remove residues of coffee from the pipes.
26
Descaling
Cleaning and servicingen Remove residues of limescale from the pipes.
Brewing unit cleaning The display shows optimum cleaning of the brewing unit step by step.
Beverage outlet clean- The display shows optimum cleaning
ing
of the outlet step by step.
Frost protection
Drain the pipes to protect the appliance during transport or storage.
Special rinsing Tips ¡ If you are starting the “Descaling”
or “calc’nClean” programme, keep a container with a capacity of min. 1 l at
the ready. ¡ If you use a water filter, this will prolong the time until you
have to run a service programme. ¡ You can combine “Descaling” and “Cleaning”
with the “calc’nClean” service programme.
If a service programme is interrupted, e.g. due to a power failure, it will rinse itself automatically. The appliance is then ready for use again.
27
enTroubleshooting
15Troubleshooting Troubleshooting
You Troubleshooting can rectify minor faults on your appliance yourself. Read
the troubleshooting information before contacting after-sales service. This
will avoid unnecessary costs.
WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the
appliance should only be carried out by trained specialist
staff. Only use genuine spare parts when repairing the appliance. If the power
cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer’s Customer Service or a similarly qualified
person in order to prevent any risk.
Fault Appliance no longer responds. Home Connect is not working properly.
Appliance only dispenses water, not coffee.
Appliance is not dispensing milk froth.
Cause and troubleshooting Appliance has a fault. 1. Pull out the mains plug
and wait 60 seconds. 2. Re-insert the mains plug.
Different causes are possible. Go to www.home-connect.com. Empty bean
container is not detected by the appliance. Pour in coffee beans. Coffee shaft
on brewing unit is blocked. Clean the brewing unit. Coffee beans are too oily
and do not fall into the grinder. Gently tap the bean container. Change the
coffee variety. Do not use oily beans. Clean the empty bean container with a
damp cloth. Brewing unit is not inserted properly. 1. Check whether the
brewing unit is inserted correctly
and is securely locked. 2. Push the red lever up to the left. 3. Insert the
brewing unit cover.
Milk system is soiled. Clean the milk system in the dishwasher. Milk tube not
immersed in milk. Use more milk.
28
Troubleshootingen
Fault
Cause and troubleshooting
Appliance is not dis- Check whether the milk tube is immersed in the
pensing milk froth.
milk.
Heavy build-up of limescale in the appliance. Descale the appliance.
No milk intake by the The milk system is assembled incorrectly.
milk system.
Assemble the milk system correctly.
Order for connecting the milk container and milk system is wrong. First insert
the milk system into the outlet and then
the milk container.
Milk tube not immersed in milk. Use more milk. Check whether the milk tube is
immersed in the
milk.
Milk froth is too cold. Milk is too cold. Use lukewarm milk.
Cold-brewed beverage is not cold enough.
Water in water tank is warm. 1. Fill the water tank with fresh, cold, non-
carbonated
drinking water. 2. You can add ice cubes to cool the beverage down
even more.
Appliance is not dis- Milk system is soiled.
pensing hot water.
Clean the milk system in the dishwasher.
Milk system cannot be Order of assembly is wrong.
assembled or disassembled.
First connect the milk system and then the milk container. When disassembling, you must first re-
move the milk container and then the milk system.
Appliance is not dispensing drinks.
Air is in the water filter. 1. Immerse the water filter in water with the
opening
facing upwards until no more air bubbles escape. 2. Reinsert the filter.
Firmly press the water filter straight down into the
tank connection.
Residues of limescale remover are blocking the water tank. 1. Remove the water tank. 2. Clean the water tank thoroughly.
There is dripping water on the inner floor of the appliance.
Drip tray was removed too soon. Wait a few seconds after the last drink was
dis-
pensed before removing the drip tray.
29
enTroubleshooting
Fault
Cause and troubleshooting
Brewing unit cannot be removed.
Locking device cannot be released, brewing unit is jammed. Switch the
appliance off and back on after
3 minutes.
Grinder won’t start.
Appliance is too hot. 1. Disconnect the appliance from the mains. 2. Wait 1 hour so the appliance can cool down.
Grinder is not grinding Coffee beans are too oily and do not fall into the
any coffee beans des- grinder.
pite full bean container.
Gently tap the bean container. Change the coffee variety.
Do not use oily beans.
Clean the empty bean container with a damp cloth.
Coffee or milk froth Build-up of limescale in the appliance. quality varies widely. Descale the appliance.
Milk froth quality varies widely.
Milk froth quality depends on the type of milk or plantbased alternative used.
Optimise the result through the selection of the milk
or vegetable-based drink type.
Coffee is not dis-
Grinding level is set too fine.
pensed or has slowed to a trickle.
Set a coarser grinding level. “Adjusting the grinding level”, Page 18
Set quantity is not reached.
Heavy build-up of limescale in the appliance. Descale the appliance. Air is in
the water filter. 1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape. 2. Reinsert the filter.
Appliance is soiled. Clean the brewing unit. Descale and clean the appliance.
Coffee has no crema.
Type of coffee is not optimal. Use a coffee variety with a higher proportion
of Ro-
busta beans. Use beans with a darker roast.
Coffee beans are no longer freshly roasted. Use fresh coffee beans.
Grinding level is not appropriate for coffee beans.
30
Troubleshootingen
Fault
Cause and troubleshooting
Coffee has no crema. Adjust the grinder to a finer setting. “Adjusting the grinding level”, Page 18
Coffee is too acidic.
Grinding level is set too coarse. Adjust the grinder to a finer setting.
“Adjusting the grinding level”, Page 18
Type of coffee is not optimal. Use a coffee variety with a higher proportion
of Ro-
busta beans. Use beans with a darker roast.
Coffee is too bitter.
Grinding level is set too fine. Set a coarser grinding level.
“Adjusting the grinding level”, Page 18
Coffee tastes burnt.
Type of coffee is not optimal. Change the coffee variety. Grinding level is
set too fine. Set a coarser grinding level.
“Adjusting the grinding level”, Page 18
Type of coffee is not optimal. Change the coffee variety.
Coffee temperature setting is too high. Set the coffee temperature lower.
Coffee grounds are not compact and are too wet.
The grinding level is not set optimally. Adjust the grinder to a coarser or
finer setting.
“Adjusting the grinding level”, Page 18
Coffee beans are too oily. Use a different type of bean.
Display shows “Please Cover is wrongly inserted. insert brewing unit.”. 1.
Check whether the brewing unit is inserted correctly
and is securely locked. 2. Push the red lever up to the left. 3. Insert the
brewing unit cover.
Display shows “Please Water tank is wrongly inserted.
fill water tank.” despite the fact that the water tank is full.
Insert the water tank correctly. Carbonated water is in the water tank. Fill the water tank with fresh tap water.
Float is stuck in the water tank. 1. Remove the water tank. 2. Clean the water tank thoroughly.
New water filter was not rinsed as per instructions.
31
enTroubleshooting
Fault
Cause and troubleshooting
Display shows “Please 1. Rinse the water filter according to the instructions.
fill water tank.” despite 2. Place the water filter into operation.
the fact that the water tank is full.
Air is in the water filter. 1. Immerse the water filter in water with the opening
facing upwards until no more air bubbles escape.
2. Reinsert the filter.
Water filter is old. Insert a new water filter.
Limescale deposits in the water tank are blocking the system. 1. Clean the water tank thoroughly. 2. Start the descaling programme.
Display shows “Please Brewing unit is soiled. clean brewing unit.”. Clean the brewing unit.
Mechanism of brewing unit is stiff. Clean the brewing unit.
Display shows “Over- There are problems with the power supply.
voltage or undervoltage”.
Only operate the appliance at 220 – 240 V.
Display shows “Error in water system. Please restart appliance.”.
Appliance has a fault. 1. Pull out the mains plug and wait 60 seconds. 2. Re- insert the mains plug.
Display very frequently Decalcified water still contains small amounts of lime.
shows “Please run calc’nClean programme!”.
1. Insert a new water filter. 2. Set the corresponding water hardness. Incorrect or too little descaling agent used.
When descaling, only use suitable tablets.
Service programme has not been carried out in its entirety. Start the “Special
rinsing” service programme.
“Service programmes”, Page 26
32
16Transportation, stor- Transportation,storageanddisposal age and disposal
Tr a ns por ta tion,s tor a ge a nddis pos a l
16.1Activating frost protection
Protect your appliance from frost during transport and storage. ATTENTION!
Residues of liquid in the appliance may damage it during transport or storage.
Empty the pipe system before
transport or storage. 1. Run the “Frost protection” pro-
gramme. 2. Disconnect the appliance from the
power supply.
16.2Disposing of old appliance
Valuable raw materials can be reused by recycling. 1. Unplug the appliance
from the
mains. 2. Cut through the power cord. 3. Dispose of the appliance in an en-
vironmentally friendly manner. Information about current disposal methods are
available from your specialist dealer or local authority.
This appliance is labelled in accordance with European Directive 2012/19/EU
concerning used electrical and electronic appliances (waste electrical and
electronic equipment – WEEE). The guideline determines the framework for the
return and recycling
Transportation, storage and disposalen of used appliances as applicable
throughout the EU.
17Customer Service CusotmerService
Function-relevant CusotmerService genuine spare parts according to the
corresponding Ecodesign Order can be obtained from Customer Service for a
period of at least 7 years from the date on which your appliance was placed on
the market within the European Economic Area. Note: Under the terms of the
manufacturer’s warranty the use of Customer Service is free of charge.
Detailed information on the warranty period and terms of warranty in your
country is available from our aftersales service, your retailer or on our
website. If you contact Customer Service, you will require the product number
(ENr.), the production number (FD) and the consecutive numbering (Z-Nr.) of
your appliance. The contact details for Customer Service can be found in the
enclosed Customer Service directory or on our website.
17.1Product number (E-Nr.), production number (FD) and consecutive numbering
(Z-Nr.)
You can find the product number (ENr.), the production number (FD) and the
consecutive numbering (Z-Nr.) on the appliance’s rating plate. Make a note of
your appliance’s details and the Customer Service telephone number to find
them again quickly.
33
enTechnical specifications
18Technical specifica- Technicalspecifcations tions
Te c hnic a ls pe c ifc a tions
Voltage
Frequency Connection rating Maximum static pump pressure Maximum capacity of
water tank (without filter) Maximum capacity of bean container Length of the
power cable Appliance height Appliance width Appliance depth Weight, empty
Type of grinder
This product contains light sources from energy efficiency classes D and F. These light sources are available as spare parts and may only be replaced by trained specialist staff.
18.1Information regarding Free and Open Source Software
This product includes software components that are licensed by the copyright
holders as free or open source software. The applicable licence information is
stored on your home appliance. You can also access the applicable licence
information via your Home Connect app: “Profile -> Legal
information -> Licence Information”.1 You can download the licence information on the brand product website. (Please search on the product website for your appliance model and additional documents). Alternatively, you can request the relevant information from ossrequest@bshg.com or BSH Hausgeräte GmbH, Carl- Wery-Str. 34, 81739 Munich, Germany. The source code will be made available to you on request. Please send your request to ossrequest@bshg.com or BSH Hausgeräte GmbH, Carl-Wery-Str.34, 81739 Munich, Germany. Subject: ,,OSSREQUEST” The cost of performing your request will be charged to you. This offer is valid for three years from the date of purchase or at least as long as we offer support and spare parts for the relevant appliance.
Declaration of Con- DeclaraiotnoCfonofrmyit formity
BSH Hausgeräte GmbH hereby de- DeclaraiotnoCfonofrmyit clares that the
appliance with Home Connect functionality conforms to the essential
requirements and other relevant provisions of Directive 2014/53/EU. A detailed
RED Declaration of Conformity can be found online at siemens-home.bsh-
group.com among the additional documents on the product page for your
appliance.
References
- Connect.com
- Group Publishing
- www.me-connect.com
- Nect | Home
- Welcome to Siemens Home Appliances International
- Connect your household | Home Connect
- Welcome to Siemens Home Appliances International