GIGABYTE G34WQCP Gaming Monitor User Guide
- August 8, 2024
- Gigabyte
Table of Contents
GAMING MONITOR
USER GUIDE
G34WQCP
G34WQCP Gaming Monitor
Copyright
© 2024 GIGA-BYTE TECHNOLOGY CO., LTD. All rights reserved.
The trademarks mentioned in this manual are legally registered to their
respective owners.
Disclaimer
Information in this manual is protected by copyright laws and is the property
of GIGABYTE.
Changes to the specifications and features in this manual may be made by
GIGABYTE without prior notice.
No part of this manual may be reproduced, copied, translated, transmitted, or
published in any form or by any means without GIGABYTE’s prior written
permission.
- In order to assist in the use of this monitor, carefully read the User Guide.
- For more information, check on our website at: https://www.gigabyte.com
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade Dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
INTRODUCTION
Package Contents
The following items come with your packaging box. If any of them is missing,
please contact your local dealer. Note:
Please keep the packaging box and packing materials for possible
transportation of the monitor.
Product Overview Rear View
- HDMI ports (x2)
- DisplayPort (x2)
- Headphone jack
- AC IN jack
- Control button
- Kensington lock
Preparing your Monitor for Wall-Mounting
Note: Use only a 100 x 100 mm VESA compatible wall mount kit to mount the
monitor on the wall. Refer to the installation guide included in the wall-
mount bracket kit. VESA mounting screw quantity and size: 4 x M4 x 10mm
minimum.
USING THE DEVICE
Turning the Power On/Off
Power On
- Connect one end of the power cable to the AC IN jack at the rear of the monitor.
- Connect other end of the power cable to a power outlet.
- Press the Control button to turn on the monitor. The Power LED will light in white, indicating the monitor is ready to use.
Note: If the power LED fails to turn on even after the monitor
is switched on, check the LED settings in the Settings menu. Refer to page 16.
Power Off
Press the Control button for 2 seconds to turn off the monitor.
Note: When the Main menu appears on the screen, you can also turn off the
monitor by moving the Control button down ( ). Refer to page 9.
Selecting the Input Source
- Move the Control button right ( ) to enter the Input menu.
- Move the Control button center ( ) to select the desired input source. Then press the Control button to confirm.
OPERATIONS
Quick Menu
Hot Key
By default, the Control button has been assigned with the specific function.
Note: To change the preset hot key function, refer to the “Quick Switch”
section on page 16.
To access the hot key function, do the following:
-
Move the Control button up ( ) to enter the Black Equalizer menu. Move the Control button up/down ( ) to adjust the setting and press the Control button to confirm.
-
Move the Control button down ( ) to enter the Picture Mode menu.
Move the Control button center ( ) to select the desired option and press the Control button to confirm. -
Move the Control button left ( ) to enter the Crosshair menu.
Move the Control button up/down ( ) to select the desired option and press the Control button to confirm. -
Move the Control button right ( ) to enter the Input menu. Refer to the “Selecting the Input Source” section.
Note: To close the menu, move the Control button left ( ).
Function Key Guide
- Press the Control button to display the Main menu.
Then use the Control button to select the desired function and configure the
related settings.
Game Assist
-
When the Main menu appears on the screen, move the Control button right ( ) to enter the Game Assist menu.
-
Game INFO: Configure the FPS (First Person Shooting) game related settings.
√ Select GamingTimer to select countdown timer mode. To disable this function, set the setting to OFF.
√ Select RefreshRate to enable/disable real-time refresh rate setting.
√ Select InfoLocation to specify the location of the information to be shown on the screen.
Configure the Device Settings
When the Main menu appears on the screen, move the Control button up ( ) to
enter the Settings menu.
Note: Use the Control button to navigate through the menu and make
adjustments. Gaming
Configure the game related settings.
Item | Description |
---|---|
Aim Stabilizer | When this function is enabled, it reduces the motion blur in a |
fast moving games.
Note: This function is not available under the following conditions:
– when the frequency setting is lower than 100Hz.
– when the FreeSync Premium function is activated.
Black Equalizer| Adjust the brightness of the black areas.
Super Resolution| Sharpen the low resolution images.
Display Mode| Select the aspect ratio of the screen.
• Full: Scale the input image to fill the screen.
• Aspect: Display the input image without geometric distortion filling as much
of the screen as possible.
Note: This option is not compatible with FreeSync Premium and PIP/PBP
functions.
Overdrive| Improve the response time of the LCD monitor.
FreeSync Premium| When this function is enabled, it eliminates the screen lag
and tearing while playing games.
Picture
Configure the image related settings
Item | Description |
---|---|
Standard | For editing documents or browsing websites. |
Gaming | For playing games. |
Movie | For watching movies. |
Reader | For viewing documents. |
sRGB | For viewing photos and graphics on the computer. |
Custom | Customized picture mode settings. |
ECO | For Energy saving mode. |
Note: Picture mode “Standard”, Low blue light “Level 10” is the optimized
setting in compliance with TÜV Low Blue Light Certification.
Display
Configure the display screen related settings.
Item | Description |
---|---|
Input | Select the input source. |
Overclock | Select ON/OFF. |
RGB Range | Select an appropriate RGB range setting or let the monitor to |
detect it automatically.
Note: This option is only available for HDMI input.
Overscan| When this function is enabled, it slightly enlarges the input image
to hide the outermost edges of the image.
PIP/PBP
Configure multi-image related settings
Item | Description |
---|---|
OFF | Disable PIP/PBP function. |
PIP | Divide the screen into two parts (main window and inserted window) |
• Signal source: Change the input source of the inserted window.
• PIP size: Adjust size of the inserted window.
• Position: Move the inserted window to a different position.
• Display switch: Switch between the two windows.
• Audio switch: Select the audio source of the desired sound.
PBP| Display 1×1 split screen (with left and right windows).
• Signal source: Change the input source of the right window.
• PBP size: Adjust size of the window.
• Display switch: Switch between the two windows.
• Audio switch: Select the audio source of the desired sound.
Note: PIP/PBP is not compatible with HDR and FreeSync Premium functions.
System
Configure the system related settings.
Item | Description |
---|---|
Audio | Configure the headphone settings. |
• Volume: Adjust the volume level.
• Mute: Enable/Disable the mute function.
OSD Settings| Configure the on-screen display (OSD) menu related settings.
• Display Time: Set the length of time the OSD menu remains on the screen.
• OSD Transparency: Adjust the OSD menu transparency.
• OSD Lock: When this function is enabled, no OSD adjustment is allowed.
Note: To disable the OSD lock function, press the Control key. When
the message appears on the screen, select Yes to confirm.
Quick Switch| Assign the function of the hot keys.
Available options: Aim Stabilizer, Black Equalizer, Crosshair, Low Blue Light,
Volume, Input, Contrast, Brightness, and Picture Mode.
The default setting of the hot keys as below:
→ Up ( ): Black Equalizer
→ Down ( ): Picture Mode
→ Right ( ): Input
→ Left ( ): Crosshair
---|---
Other Settings| • Resolution Notice: When this function is enabled, the
current resolution message will appear on the screen when the monitor switches
to another input source.
• Input Auto Switch: When this function is enabled, it automatically switches
to an available input source.
• Auto Power Off: When this function is enabled, the monitor will
automatically turn off after a certain amount of time.
• LED Indicator: By default, the LED indicator is set to Always ON.
→ Always OFF: Turn off the Power LED.
→ Always ON: The Power LED lights white during operation and lights interval
every 1 sec. in standby mode.
→ Standby ON: The Power LED turns off during operation and lights interval
every 1 sec. in standby mode.
( Note: The Power LED will turn on for 1 minute after restarting the
display in Standby ON mode.)
• Quick Boot: When this function is enabled, it slightly improves the boot-up
speed of the screen.
Language
Item | Description |
---|---|
Language | Select an available language for the OSD menu. |
Reset All
Restore the monitor to its factory default settings.
APPENDICES
Specifications
Item | Specifications |
---|---|
Panel Size | 34-inch |
Aspect Ratio | 21:9 |
Curvature | 1500R |
Resolution | WQHD (3440 x 1440) |
LED Life | 30,000 hours (min.) |
Pixel Pitch | 0.23175 (H) x 0.23175 (V) |
Brightness | SDR 350 nits (typ.) / 320 nits (min.) |
Contrast Ratio | 4000:1 (typ.) |
Color Depth | 16.7M (8Bit) |
Active Display Area | 797.22 (H) × 333.72 (V) |
Viewing Angle | 178° (H)/178° (V) |
Input/Output Terminals | 2 x HDMI 2.0 |
2 x DP 1.4
1 x Headphone
Power Supply| AC100 ~ 240V, 50/60Hz
Power Consumptions| On Mode: 34W Standby: 0.5W Off Mode: 0.3W
Note: The test conditions follow the CEC standards.
Dimensions (W x H x D)| 808.9 x 488.8 x 234.8 mm (With stand)
808.9 x 363.5 x 114.5 mm (Without stand)
**** Weight| 8.5 ± 0.5 kg (With stand)6.2 ± 0
.5 kg (Without stand)
Temperature Range (operation)| 0°C to 40°C
Note: Specifications subject to change without notice.
Supported Timing List
Timing List | HDMI 1 | HDMI 2 | DP |
---|---|---|---|
640 x 480 / 60Hz | V | V | V |
640 x 480 / 67Hz | V | V | V |
640 x 480 / 72Hz | V | V | V |
640 x 480 / 75Hz | V | V | V |
720 x 400 / 70Hz | V | V | V |
720 x 400 / 88Hz | V | V | V |
720 x 480 / 60Hz | V | V | V |
800 x 600 / 56Hz | V | V | V |
800 x 600 / 60Hz | V | V | V |
800 x 600 / 72Hz | V | V | V |
800 x 600 / 75Hz | V | V | V |
832 x 624 / 75Hz | V | V | V |
1024 x 768 / 60Hz | V | V | V |
1024 x 768 / 70Hz | V | V | V |
1024 x 768 / 75Hz | V | V | V |
1024 x 768 / 87Hz | V | V | V |
1152 x 864 / 75Hz | V | V | V |
1152 x 870 / 75Hz | V | V | V |
1280 x 720 / 50Hz | V | V | V |
1280 x 720 / 60Hz | V | V | V |
1280 x 720 / 100Hz | V | V | V |
1280 x 800 / 60Hz | V | V | V |
1280 x 960 / 60Hz | V | V | V |
1280 x 1024 / 60Hz | V | V | V |
1280 x 1024 / 75Hz | V | V | V |
1440 x 480 / 60Hz | V | V | V |
1440 x 900 / 60Hz | V | V | V |
1680 x 1050 / 60Hz | V | V | V |
1920 x 1080 / 24Hz | V | V | |
1920 x 1080 / 50Hz | V | V | V |
1920 x 1080 / 60Hz | V | V | V |
1920 x 1080 / 100Hz | V | V | V |
1920 x 1080 / 120Hz | V | V | V |
1920 x 1080 / 180Hz | V | ||
2560 x 1440 / 60Hz | V | V | V |
2560 x 1440 / 120Hz | V | V | V |
2560 x 1440 / 180Hz | V | ||
3440 x 1440 / 50Hz | V | V | |
3440 x 1440 / 60Hz | V | V | V |
3440 x 1440 / 100Hz | V | V | V |
3440 x 1440 / 180Hz | V | ||
1720 x 1440 / 60Hz(PBP) | V | V | V |
Troubleshooting
Problem | Possible Solution(s) |
---|---|
No power | • Make sure the power cable is properly connected to the power |
source and the monitor.
• Check the cable and plug to make sure they are not broken.
• Make sure the monitor is turned on.
No image appears on the screen| • Make sure the monitor and the computer are
properly connected and both devices are turned on.
• Make sure you have selected the correct input source. Refer to page 7 or 13.
The image does not fill the entire screen| • Try different Display Mode
(aspect ratio) setting. Refer to page 11.
The colors are distorted| • Make sure the input signal cable is properly
connected.
• Configure the image related settings. Refer to the “Picture” section.
No sound or volume is low| • Make sure the headphone cable is properly
connected.
• Adjust the volume level. Refer to page 15.
• Check the Audio Source setting.
• Adjust your computer sound related settings.
Basic Care
- Wipe the screen with a soft, lint-free cloth to remove any residual dust.
- Spray or apply the cleaning fluid onto a soft cloth. Then wipe the screen gently with the damp cloth.
Note:
- Make sure that the cloth is damp, but not wet.
- When wiping, avoid applying excessive pressure on the screen.
- Acidic or abrasive cleaners can damage the screen.
GIGABYTE Service Information
More service information, please visit GIGABYTE official website.
https://www.gigabyte.com/
Note: If the problem persists, please contact our customer service for
further assistance.
SAFETY INFORMATION
Safety Precautions
Read through the following Safety Precautions before using the monitor.
- Only use the accessories that are provided with the monitor or that which are recommended by the manufacturer.
- Keep the plastic packaging bag for the product in a place that cannot be reached by children.
- Before connecting the monitor to the power outlet, make sure that the voltage rating of the power cable is compatible with the power specificationin the country where you are located.
- The power cord plug must be connected to a properly wired and grounded power outlet.
- Do not touch the plug with wet hands, as it can easily cause electric shock.
- Place the monitor in a stable and well-ventilated place.
- Do not place the monitor near any heat sources, such as electric radiators or direct sunlight.
- The holes or openings on the monitor are for ventilation. Do not cover or block the ventilation holes with any objects.
- Do not use the monitor near water, drinks, or all types of liquids. Failure to do so may result in electric shock or damage to the monitor.
- Make sure to unplug the monitor from the power outlet before cleaning.
- As the screen surface is easy to be scratched, avoid touching the surface with any hard or sharp object.
- Use a soft lint-free cloth instead of a tissue to wipe the screen. You may use a glass cleaner to clean the monitor if required. However, never spray the cleaner directly onto the screen.
- Disconnect the power cable if the monitor is not being used for a long period of time.
- Do not attempt to disassemble or repair the monitor yourself.
Stability Hazard Precautions
The product may fall, causing serious personal injury or death. To prevent
injury, this product must be securely attached to the floor/wall in accordance
with the installation instructions.
Many injuries, particularly to children, can be avoided by taking simple
precautions such as:
- ALWAYS use stands or installation methods recommended by the manufacturer of the product set.
- ALWAYS use furniture that can safely support the product.
- ALWAYS ensure the product is not overhanging the edge of the supporting furniture.
- ALWAYS educate children about the dangers of climbing on furniture to reach the product or its controls.
- ALWAYS route cords and cables connected to your product so they cannot be tripped over, pulled or grabbed.
- NEVER place a product in an unstable location.
- NEVER place the product on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the product to a suitable support.
- NEVER place the product on cloth or other materials that may be located between the product and supporting furniture.
- NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the product or furniture on which the product is placed.
- If the existing product is going to be retained and relocated, the same considerations as above should be applied.
- To prevent personal injury or damage to the product caused by tipping over due to earthquakes or other shocks, make sure to install the product in a stable location and take measures to prevent falling.
User Comfort Recommendations
The monitor adopts Flicker-Free technology which clears the eye visible
monitor flicker and prevents users from suffering eye strain and fatigue.
The following are some tips for comfortable viewing of your monitor:
- Allow a minimum distance of 50 to 75cm (20” to 30”) between your eyes and the monitor.
- A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated.
- Use adequate lighting for the type of work you are performing.
- Take regular and frequent breaks (at least for 10 minutes) every half-hour.
- Be sure to periodically look away from your monitor screen and focus on a far object for at least 20 seconds during the breaks.
- Eye exercise can help reduce eye strain. Repeat these exercises frequently: (1) look up and down (2) slowly roll your eye (3) move your eyes diagonally.
This model has passed Flicker Free and Low Blue Light verification by TÜV
Rheinland.
To learn more:
https://www.gigabyte.com/tw/Support/FAQ/4310
REGULATORY INFORMATION
United States of America, Federal Communications Commission Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installedand used in accordance with
manufacturer’s instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus set out in the Radio Interference Regulations
of the Canadian Department of Communications. This class B digital apparatus
complies with Canadian ICES-003.
European Union (EU) CE Declaration of Conformity
This device complies with the following directives: Electromagnetic
Compatibility Directive 2014/30/EU, Low-voltage Directive 2014/35/EU, ErP
Directive 2009/125/EC, RoHS directive (recast) 2011/65/EU & the Directive (EU)
2015/863 amendment of Annex II.
Compliance with these directives is assessed using applicable European
Harmonised Standards.
European Union (EU) RoHS (recast) Directive 2011/65/EU & the European
Commission **Delegated Directive (EU) 2015/863 Statement
GIGABYTE products have not intended to add and safe from hazardous substances
(Cd, Pb, Hg, Cr+6, PBDE, PBB, DEHP, BBP, DBP and DIBP). The parts and
components have been carefully selected to meet RoHS requirement. Moreover, we
at GIGABYTE are continuing our efforts to develop products that do not use
internationally banned toxic chemicals.
European Union (EU) Community Waste Electrical & Electronic Equipment
(WEEE) **Directive Statement
GIGABYTE will fulfill the national laws as interpreted from the 2012/19/EU
WEEE (Waste Electrical and Electronic Equipment) (recast) directive. The WEEE
Directive specifies the treatment, collection, recycling and disposal of
electric and electronic devices and their components. Under the Directive,
used equipment must be marked, collected separately, and disposed of properly.
WEEE Symbol Statement
The symbol shown below is on the product or on its packaging, which indicates
that this product must not be disposed of with other waste. Instead, the
device should be taken to the waste collection centers for activation of the
treatment, collection, recycling and disposal procedure.
For more information about where you can drop off your waste equipment for
recycling, please contact your local government office, your household waste
disposal service or where you purchased the product for details of
environmentally safe recycling.
End of Life Directives-Recycling
The symbol shown below is on the product or on its packaging, which indicates
that this product must not be disposed of with other waste. Instead, the
device should be taken to the waste collection centers for activation of the
treatment, collection, recycling and disposal procedure.
References
Read User Manual Online (PDF format)
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