GIGABYTE G34WQCP Gaming Monitor User Guide

August 8, 2024
Gigabyte

GAMING MONITOR
USER GUIDE
G34WQCP

 G34WQCP Gaming Monitor

Copyright
© 2024 GIGA-BYTE TECHNOLOGY CO., LTD. All rights reserved.
The trademarks mentioned in this manual are legally registered to their respective owners.
Disclaimer
Information in this manual is protected by copyright laws and is the property of GIGABYTE.
Changes to the specifications and features in this manual may be made by GIGABYTE without prior notice.
No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or by any means without GIGABYTE’s prior written permission.

  • In order to assist in the use of this monitor, carefully read the User Guide.
  • For more information, check on our website at: https://www.gigabyte.com

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade Dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

INTRODUCTION

Package Contents
The following items come with your packaging box. If any of them is missing, please contact your local dealer.GIGABYTE G34WQCP Gaming Monitor - Package
Contents Note:
Please keep the packaging box and packing materials for possible transportation of the monitor.
Product OverviewGIGABYTE G34WQCP Gaming Monitor - Product
Overview Rear ViewGIGABYTE G34WQCP Gaming
Monitor - Rear View

  1. HDMI ports (x2)
  2. DisplayPort (x2)
  3. Headphone jack
  4. AC IN jack
  5. Control button
  6. Kensington lock

Preparing your Monitor for Wall-Mounting
Note: Use only a 100 x 100 mm VESA compatible wall mount kit to mount the monitor on the wall. Refer to the installation guide included in the wall- mount bracket kit. VESA mounting screw quantity and size: 4 x M4 x 10mm minimum.

USING THE DEVICE

Turning the Power On/Off
Power On

  1. Connect one end of the power cable to the AC IN jack at the rear of the monitor.
  2. Connect other end of the power cable to a power outlet.
  3. Press the Control button to turn on the monitor. The Power LED will light in white, indicating the monitor is ready to use.

GIGABYTE G34WQCP Gaming Monitor - Turning the Power Note: If the power LED fails to turn on even after the monitor is switched on, check the LED settings in the Settings menu. Refer to page 16.
Power Off
Press the Control button for 2 seconds to turn off the monitor.
Note: When the Main menu appears on the screen, you can also turn off the monitor by moving the Control button down ( ). Refer to page 9.

Selecting the Input Source

  1. Move the Control button right ( ) to enter the Input menu.
  2. Move the Control button center ( ) to select the desired input source. Then press the Control button to confirm.

GIGABYTE G34WQCP Gaming Monitor - Selecting the Input
Source

OPERATIONS

Quick Menu
Hot Key
By default, the Control button has been assigned with the specific function.
Note: To change the preset hot key function, refer to the “Quick Switch” section on page 16.
To access the hot key function, do the following:

  • Move the Control button up ( ) to enter the Black Equalizer menu. Move the Control button up/down ( ) to adjust the setting and press the Control button to confirm.GIGABYTE G34WQCP Gaming Monitor - Hot Key

  • Move the Control button down ( ) to enter the Picture Mode menu.
    Move the Control button center ( ) to select the desired option and press the Control button to confirm.GIGABYTE G34WQCP Gaming Monitor - Hot Key
2

  • Move the Control button left ( ) to enter the Crosshair menu.
    Move the Control button up/down ( ) to select the desired option and press the Control button to confirm.GIGABYTE G34WQCP Gaming Monitor - Hot Key
3

  • Move the Control button right ( ) to enter the Input menu. Refer to the “Selecting the Input Source” section.

Note: To close the menu, move the Control button left ( ).
Function Key Guide

  • Press the Control button to display the Main menu.
    GIGABYTE G34WQCP Gaming Monitor - Function Key Guide

Then use the Control button to select the desired function and configure the related settings.
Game Assist

  • When the Main menu appears on the screen, move the Control button right ( ) to enter the Game Assist menu.GIGABYTE G34WQCP Gaming Monitor - Game Assist

  • Game INFO: Configure the FPS (First Person Shooting) game related settings.

√ Select GamingTimer to select countdown timer mode. To disable this function, set the setting to OFF.

√ Select RefreshRate to enable/disable real-time refresh rate setting.

√ Select InfoLocation to specify the location of the information to be shown on the screen.GIGABYTE G34WQCP Gaming Monitor - Game Assist
2

Configure the Device Settings
When the Main menu appears on the screen, move the Control button up ( ) to enter the Settings menu.
Note: Use the Control button to navigate through the menu and make adjustments. Gaming
Configure the game related settings.GIGABYTE G34WQCP Gaming Monitor -
Gaming

Item Description
Aim Stabilizer When this function is enabled, it reduces the motion blur in a

fast moving games.
Note: This function is not available under the following conditions:
–  when the frequency setting is lower than 100Hz.
–  when the FreeSync Premium function is activated.
Black Equalizer| Adjust the brightness of the black areas.
Super Resolution| Sharpen the low resolution images.
Display Mode| Select the aspect ratio of the screen.
• Full: Scale the input image to fill the screen.
• Aspect: Display the input image without geometric distortion filling as much of the screen as possible.
Note: This option is not compatible with FreeSync Premium and PIP/PBP functions.
Overdrive| Improve the response time of the LCD monitor.
FreeSync Premium| When this function is enabled, it eliminates the screen lag and tearing while playing games.

Picture
Configure the image related settingsGIGABYTE G34WQCP Gaming Monitor -
Picture

Item Description
Standard For editing documents or browsing websites.
Gaming For playing games.
Movie For watching movies.
Reader For viewing documents.
sRGB For viewing photos and graphics on the computer.
Custom Customized picture mode settings.
ECO For Energy saving mode.

Note: Picture mode “Standard”, Low blue light “Level 10” is the optimized setting in compliance with TÜV Low Blue Light Certification.
Display
Configure the display screen related settings.GIGABYTE G34WQCP Gaming
Monitor - Display

Item Description
Input Select the input source.
Overclock Select ON/OFF.
RGB Range Select an appropriate RGB range setting or let the monitor to

detect it automatically.
Note: This option is only available for HDMI input.
Overscan| When this function is enabled, it slightly enlarges the input image to hide the outermost edges of the image.

PIP/PBP
Configure multi-image related settingsGIGABYTE G34WQCP Gaming Monitor -
Configure 2

Item Description
OFF Disable PIP/PBP function.
PIP Divide the screen into two parts (main window and inserted window)

•  Signal source: Change the input source of the inserted window.
• PIP size: Adjust size of the inserted window.
• Position: Move the inserted window to a different position.
• Display switch: Switch between the two windows.
• Audio switch: Select the audio source of the desired sound.
PBP| Display 1×1 split screen (with left and right windows).
• Signal source: Change the input source of the right window.
• PBP size: Adjust size of the window.
• Display switch: Switch between the two windows.
• Audio switch: Select the audio source of the desired sound.

Note: PIP/PBP is not compatible with HDR and FreeSync Premium functions.
System
Configure the system related settings.GIGABYTE G34WQCP Gaming Monitor -
System

Item Description
Audio Configure the headphone settings.

• Volume: Adjust the volume level.
• Mute: Enable/Disable the mute function.
OSD Settings| Configure the on-screen display (OSD) menu related settings.
• Display Time: Set the length of time the OSD menu remains on the screen.
• OSD Transparency: Adjust the OSD menu transparency.
• OSD Lock: When this function is enabled, no OSD adjustment is allowed.
Note: To disable the OSD lock function, press the Control key. When the message appears on the screen, select Yes to confirm.
Quick Switch| Assign the function of the hot keys.
Available options: Aim Stabilizer, Black Equalizer, Crosshair, Low Blue Light, Volume, Input, Contrast, Brightness, and Picture Mode.
The default setting of the hot keys as below:
→ Up ( ): Black Equalizer
→ Down ( ): Picture Mode
→ Right ( ): Input
→ Left ( ): Crosshair
---|---
Other Settings| • Resolution Notice: When this function is enabled, the current resolution message will appear on the screen when the monitor switches to another input source.
• Input Auto Switch: When this function is enabled, it automatically switches to an available input source.
• Auto Power Off: When this function is enabled, the monitor will automatically turn off after a certain amount of time.
• LED Indicator: By default, the LED indicator is set to Always ON.
→ Always OFF: Turn off the Power LED.
→  Always ON: The Power LED lights white during operation and lights interval every 1 sec. in standby mode.
→  Standby ON: The Power LED turns off during operation and lights interval every 1 sec. in standby mode.
( Note: The Power LED will turn on for 1 minute after restarting the display in Standby ON mode.)
• Quick Boot: When this function is enabled, it slightly improves the boot-up speed of the screen.

LanguageGIGABYTE G34WQCP Gaming Monitor -
Language

Item Description
Language Select an available language for the OSD menu.

Reset All
Restore the monitor to its factory default settings.GIGABYTE G34WQCP Gaming
Monitor - Reset All

APPENDICES

Specifications

Item Specifications
Panel Size 34-inch
Aspect Ratio 21:9
Curvature 1500R
Resolution WQHD (3440 x 1440)
LED Life 30,000 hours (min.)
Pixel Pitch 0.23175 (H) x 0.23175 (V)
Brightness SDR 350 nits (typ.) / 320 nits (min.)
Contrast Ratio 4000:1 (typ.)
Color Depth 16.7M (8Bit)
Active Display Area 797.22 (H) × 333.72 (V)
Viewing Angle 178° (H)/178° (V)
Input/Output Terminals 2 x HDMI 2.0

2 x DP 1.4
1 x Headphone
Power Supply| AC100 ~ 240V, 50/60Hz
Power Consumptions| On Mode: 34W Standby: 0.5W Off Mode: 0.3W
Note: The test conditions follow the CEC standards.
Dimensions (W x H x D)| 808.9 x 488.8 x 234.8 mm (With stand)
808.9 x 363.5 x 114.5 mm (Without stand)
**** Weight| 8.5 ± 0.5 kg (With stand)6.2 ± 0
.5 kg (Without stand)
Temperature Range (operation)| 0°C to 40°C

Note: Specifications subject to change without notice.
Supported Timing List

Timing List HDMI 1 HDMI 2 DP
640 x 480 / 60Hz V V V
640 x 480 / 67Hz V V V
640 x 480 / 72Hz V V V
640 x 480 / 75Hz V V V
720 x 400 / 70Hz V V V
720 x 400 / 88Hz V V V
720 x 480 / 60Hz V V V
800 x 600 / 56Hz V V V
800 x 600 / 60Hz V V V
800 x 600 / 72Hz V V V
800 x 600 / 75Hz V V V
832 x 624 / 75Hz V V V
1024 x 768 / 60Hz V V V
1024 x 768 / 70Hz V V V
1024 x 768 / 75Hz V V V
1024 x 768 / 87Hz V V V
1152 x 864 / 75Hz V V V
1152 x 870 / 75Hz V V V
1280 x 720 / 50Hz V V V
1280 x 720 / 60Hz V V V
1280 x 720 / 100Hz V V V
1280 x 800 / 60Hz V V V
1280 x 960 / 60Hz V V V
1280 x 1024 / 60Hz V V V
1280 x 1024 / 75Hz V V V
1440 x 480 / 60Hz V V V
1440 x 900 / 60Hz V V V
1680 x 1050 / 60Hz V V V
1920 x 1080 / 24Hz V V
1920 x 1080 / 50Hz V V V
1920 x 1080 / 60Hz V V V
1920 x 1080 / 100Hz V V V
1920 x 1080 / 120Hz V V V
1920 x 1080 / 180Hz V
2560 x 1440 / 60Hz V V V
2560 x 1440 / 120Hz V V V
2560 x 1440 / 180Hz V
3440 x 1440 / 50Hz V V
3440 x 1440 / 60Hz V V V
3440 x 1440 / 100Hz V V V
3440 x 1440 / 180Hz V
1720 x 1440 / 60Hz(PBP) V V V

Troubleshooting

Problem Possible Solution(s)
No power • Make sure the power cable is properly connected to the power

source and the monitor.
• Check the cable and plug to make sure they are not broken.
• Make sure the monitor is turned on.
No image appears on the screen| •  Make sure the monitor and the computer are properly connected and both devices are turned on.
• Make sure you have selected the correct input source. Refer to page 7 or 13.
The image does not fill the entire screen| • Try different Display Mode (aspect ratio) setting. Refer to page 11.
The colors are distorted| • Make sure the input signal cable is properly connected.
• Configure the image related settings. Refer to the “Picture” section.
No sound or volume is low| • Make sure the headphone cable is properly connected.
• Adjust the volume level. Refer to page 15.
•  Check the Audio Source setting.
• Adjust your computer sound related settings.

Basic Care

  • Wipe the screen with a soft, lint-free cloth to remove any residual dust.
  • Spray or apply the cleaning fluid onto a soft cloth. Then wipe the screen gently with the damp cloth.

Note:

  • Make sure that the cloth is damp, but not wet.
  • When wiping, avoid applying excessive pressure on the screen.
  • Acidic or abrasive cleaners can damage the screen.

GIGABYTE Service Information
More service information, please visit GIGABYTE official website. https://www.gigabyte.com/
Note: If the problem persists, please contact our customer service for further assistance.

SAFETY INFORMATION

Safety Precautions
Read through the following Safety Precautions before using the monitor.

  • Only use the accessories that are provided with the monitor or that which are recommended by the manufacturer.
  • Keep the plastic packaging bag for the product in a place that cannot be reached by children.
  • Before connecting the monitor to the power outlet, make sure that the voltage rating of the power cable is compatible with the power specificationin the country where you are located.
  • The power cord plug must be connected to a properly wired and grounded power outlet.
  • Do not touch the plug with wet hands, as it can easily cause electric shock.
  • Place the monitor in a stable and well-ventilated place.
  • Do not place the monitor near any heat sources, such as electric radiators or direct sunlight.
  • The holes or openings on the monitor are for ventilation. Do not cover or block the ventilation holes with any objects.
  • Do not use the monitor near water, drinks, or all types of liquids. Failure to do so may result in electric shock or damage to the monitor.
  • Make sure to unplug the monitor from the power outlet before cleaning.
  • As the screen surface is easy to be scratched, avoid touching the surface with any hard or sharp object.
  • Use a soft lint-free cloth instead of a tissue to wipe the screen. You may use a glass cleaner to clean the monitor if required. However, never spray the cleaner directly onto the screen.
  • Disconnect the power cable if the monitor is not being used for a long period of time.
  • Do not attempt to disassemble or repair the monitor yourself.

Stability Hazard Precautions
The product may fall, causing serious personal injury or death. To prevent injury, this product must be securely attached to the floor/wall in accordance with the installation instructions.
Many injuries, particularly to children, can be avoided by taking simple precautions such as:

  • ALWAYS use stands or installation methods recommended by the manufacturer of the product set.
  • ALWAYS use furniture that can safely support the product.
  • ALWAYS ensure the product is not overhanging the edge of the supporting furniture.
  • ALWAYS educate children about the dangers of climbing on furniture to reach the product or its controls.
  • ALWAYS route cords and cables connected to your product so they cannot be tripped over, pulled or grabbed.
  • NEVER place a product in an unstable location.
  • NEVER place the product on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the product to a suitable support.
  • NEVER place the product on cloth or other materials that may be located between the product and supporting furniture.
  • NEVER place items that might tempt children to climb, such as toys and remote controls, on the top of the product or furniture on which the product is placed.
  • If the existing product is going to be retained and relocated, the same considerations as above should be applied.
  • To prevent personal injury or damage to the product caused by tipping over due to earthquakes or other shocks, make sure to install the product in a stable location and take measures to prevent falling.

User Comfort Recommendations
The monitor adopts Flicker-Free technology which clears the eye visible monitor flicker and prevents users from suffering eye strain and fatigue.
The following are some tips for comfortable viewing of your monitor:

  • Allow a minimum distance of 50 to 75cm (20” to 30”) between your eyes and the monitor.
  • A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated.
  • Use adequate lighting for the type of work you are performing.
  • Take regular and frequent breaks (at least for 10 minutes) every half-hour.
  • Be sure to periodically look away from your monitor screen and focus on a far object for at least 20 seconds during the breaks.
  • Eye exercise can help reduce eye strain. Repeat these exercises frequently: (1) look up and down (2) slowly roll your eye (3) move your eyes diagonally.

This model has passed Flicker Free and Low Blue Light verification by TÜV Rheinland.
To learn more: https://www.gigabyte.com/tw/Support/FAQ/4310

REGULATORY INFORMATION

United States of America, Federal Communications Commission Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installedand used in accordance with manufacturer’s instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the  receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This class B digital apparatus complies with Canadian ICES-003.
European Union (EU) CE Declaration of Conformity
This device complies with the following directives: Electromagnetic Compatibility Directive 2014/30/EU, Low-voltage Directive 2014/35/EU, ErP Directive 2009/125/EC, RoHS directive (recast) 2011/65/EU & the Directive (EU) 2015/863 amendment of Annex II.
Compliance with these directives is assessed using applicable European Harmonised Standards.

European Union (EU) RoHS (recast) Directive 2011/65/EU & the European Commission **Delegated Directive (EU) 2015/863 Statement
GIGABYTE products have not intended to add and safe from hazardous substances (Cd, Pb, Hg, Cr+6, PBDE, PBB, DEHP, BBP, DBP and DIBP). The parts and components have been carefully selected to meet RoHS requirement. Moreover, we at GIGABYTE are continuing our efforts to develop products that do not use internationally banned toxic chemicals.
European Union (EU) Community Waste Electrical & Electronic Equipment (WEEE) **Directive Statement
GIGABYTE will fulfill the national laws as interpreted from the 2012/19/EU WEEE (Waste Electrical and Electronic Equipment) (recast) directive. The WEEE Directive specifies the treatment, collection, recycling and disposal of electric and electronic devices and their components. Under the Directive, used equipment must be marked, collected separately, and disposed of properly.
WEEE Symbol Statement
The symbol shown below is on the product or on its packaging, which indicates that this product must not be disposed of with other waste. Instead, the device should be taken to the waste collection centers for activation of the treatment, collection, recycling and disposal procedure.
For more information about where you can drop off your waste equipment for recycling, please contact your local government office, your household waste disposal service or where you purchased the product for details of environmentally safe recycling.
End of Life Directives-Recycling
The symbol shown below is on the product or on its packaging, which indicates that this product must not be disposed of with other waste. Instead, the device should be taken to the waste collection centers for activation of the treatment, collection, recycling and disposal procedure.

References

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