tuya App For Smart WiFi IP Camera User Manual

tuya App For Smart WiFi IP Camera

Product Information

Specifications:

• Product Name: OpenApp
• System Compatibility: iOS, Android
• Manufacturer: TuyaSmart

Product Usage Instructions

Account Creation:
If you don’t have an account, follow these steps:

1. Click on “Create New Account” (refer to Figure 1).
2. Agree to the privacy terms.
3. Use your mobile number or email address to create the account.

Logging In:
After creating an account and logging in:

1. You can choose to add devices directly.

2. Alternatively, you can create a family scene by following these steps:

3. Click on the bottom right corner of the app to select “Family Management” and “My Home”.

4. Fill in the information for the family scene and save it.

TuyaSmart App Installation:
To install the TuyaSmart App:

1. Search for the TuyaSmart App in the Apple Store or Google Play Store.
2. Download and install the app.

Frequently Asked Questions

Q: Is OpenApp compatible with all mobile devices?

A: OpenApp is compatible with iOS and Android systems.

Q: How can I create a family scene using OpenApp?

A: To create a family scene, follow the steps mentioned in the user manual under the Product Usage Instructions section.

Q: Where can I download the TuyaSmart App?

A: You can download the TuyaSmart App from the Apple Store or Google Play Store.

Safety Precautions

• Please confirm that the voltage meets the requirements before use. Improper voltage will damage the equipment and pose a safety risk.
• Please install the device correctly and make sure to cut off the power during installation.
• The device generates heat when it is working, please avoid using it in a small confined space.
• Do not touch it by hand after a long time to avoid burns.
• Please observe the law and use the camera function properly.

Special statement

• Please refer to the product in kind, the manual is for reference only.
• The APP and product device firmware will be updated from time to time. If you have an upgrade, please upgrade it online without prior notice. The manual is for reference only.
• The instructions may contain technical inaccuracies or areas that do not match the function of the product or are printed incorrectly. Please refer to the final interpretation of the company.

Note

• Please modify the user password at the same time as this product to avoid being stolen by lawbreakers.
• Do not install the device in a location that is wet, dusty, or accessible to children.
• Please use and store within the allowable temperature and humidity range. Do not disassemble the equipment at will.

Quick operation guide

At present, the camera supports 2.4G WiFi with 802.11b/g/n protocol and does not support 5G WiFi. Please keep the connection between the mobile phone and the router through 2.4G.

Download and install APP
Method 1: Scan the QR code for a quick download.

Method 2: Search for Tuya smart App in the Apple Store or Google Play Store and download it.

Register a user and log in

• Open the App, if you don’t have an account, click “Create new account”( Figure 1), it will skip to the privacy page of the App, click agree, and then use your mobile number or Email address to create the account
• After registration is complete, log in to the system. You can choose your password to log in or the verification code to log in.
• After logging in to the system, you can directly choose to add devices or choose to create a family scene and then add it. Method of creating a family Scene: Click “I” on the bottom right corner of the app to select “Family Management” and “My Home” to fill in the information and save it.

Add device

• Click “Add Device” on the App homepage or “+” in the upper right. You can choose to manually add devices and search for devices within the LAN. Manually add the device as shown, select the smart camera
• The App provides three types of distribution: QR code mode, hotspot distribution network, and Wifi connection. The QR code mode is the default mode. You can switch the distribution mode by clicking “Other distribution network” in the upper right corner of the “QR code mode” homepage.

Connect the network in QR code mode

• Use the “QR code” distribution network, first confirm that the smart device indicator is in the distribution mode (after initial network distribution or reset, power on the device to hear the “Ding-dong” sound)
• Click the button (Figure 1), go to the next step, then enter the WiFi password, click OK, and the QR code distribution guide screen appears, click Continue, and a QR code will be displayed, use the device to scan the QR code on the phone, when you hear After the device makes a sound, click the button to go to the next step.
• If the distribution network is successful, you can modify the device to modify the name, or you can choose the location of the room.

Hotspot distribution network

• Use the thimble to gently press the Reset hole for 2 seconds (light press for 10 seconds, the camera resets). After hearing the “beep” sound, the device enters the hot spot mode and sends a WiFi signal named “SmartLife_XXXXXX”
• Select the hotspot distribution network (Figure 1), click Next, then enter the WiFi password, and click OK to enter the interface of Figure 2.
• Then click the “go to connect” button, connect to the device hotspot “SmartLife_XXXXXX”, return to the application, and enter the device distribution network waiting interface, after the device distribution network is successful, click Finish, add the device successfully.

WiFi fast connection

• To use the WiFi quick connection network, first confirm that the smart device indicator is in the distribution mode (after initial network distribution or reset, power on the device to hear the “Ding-dong” sound)
• Select WiFi Quick Connect, click Next, enter the WiFi password, and click OK to enter the WiFi Quick Connection network interface (Figure 1)
• After hearing the device “Ding-dong”, wait for the application to pop up the connection success interface, click Completed (Figure 2), and add the device successfully.

View live video

• Click on the device to enter the control panel of the camera (Figure 1). The interface displays the live video and can be used for HD, SD, and full-screen playback. The bottom menu provides settings for taking photos, speech, video, video playback, screen orientation, alarms, etc.
• Click the Settings button in the upper right corner to enter the settings interface, as shown in Figure 2, you can set the device name, shared device, device basic functions, and other settings.

Common problem

• Q: How to share devices?
  A: In the live video viewing interface, click the Settings button in the upper right corner to enter the device settings interface, click on “Share Device”, then click “Add Share”, and enter the phone number or mailbox of the user you want to share, click “Finish”, then share success

• Q: How does the camera store video?
  A: At present, the camera supports EXFAT, FAT32 format Class 6, and Class 10 TF cards, and supports up to 128G. When the TF card is full, it automatically deletes the earlier video and recycles the video.

• Q: The camera is abnormally offline. How to check it?
  A:

1. Check if the power and network are normal.
2. Reboot the device
3. Reconfigure the camera
4. Check if the home network broadband is normal

• Q: How to switch network environment
  A: When using in a new network environment, use the ejector pin to press and hold the rear end reset hole (RESET hole) for about 2 seconds. When you hear the “Ding- dong” prompt and release it, the reset is successful. Restart and then configure the network connection.

Description
The APP and device firmware will be updated from time to time. If you have an upgrade, please upgrade it online, without prior notice. The manual is for reference only.

Warranty card

Warranty period:
One year This warranty card applies to the company’s series of products you purchased.

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