MuxLab 500790-V2 IP PTZ Camera 30x Zoom User Manual

August 2, 2024
MuxLab

500790-V2 IP PTZ Camera 30x Zoom

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Specifications

  • Camera:

    • Video System: 1080P60, 1080P59.94, 1080P50, 1080I60,
      1080I59.94, 1080I50, 1080P30, 1080P29.97, 1080P25, 720P60,
      720P59.94, 720P50

    • Sensor Scanning Mode: Built-in microphone array, 100Hz to 16KHz
      frequency response

    • Lens: Supported 3.5mm Line-In

    • Minimal Illumination: Supported HDMI, USB, LAN, SDI audio
      output

    • Electronic Shutter: Supported 3.5mm Line-Out

    • White Balance: UVC 1.1 or UVC 1.5

    • Digital Noise Reduction: 32K sampling frequency, supported
      UAC2.0

    • Backlight Compensation:

    • Video S/N:

    • Horizontal Angle of View:

    • Vertical Angle of View:

    • Horizontal Rotation Range:

    • Vertical Rotation Range:

    • Pan Speed Range:

    • Tilt Speed Range:

    • H & V Flip:

    • Image Freeze:

    • Number of Presets:

    • Preset Accuracy:

  • Audio:

    • Digital audio pickup:
    • Analog audio input:
    • Digital audio output:
    • Analog audio output:
  • USB Feature:

    • Operating System:
    • Hardware Requirement:
    • Color System / Compression:
    • Video Format:
    • USB Video Communication Protocol: UVC PTZ

Product Usage Instructions

Setting Up the Camera

To set up the USB/NDI/IP PTZ Camera 30X Zoom, PoE, follow these
steps:

  1. Mount the camera on a wall or ceiling using the provided
    brackets.

  2. Connect the power adapter to the camera and plug it into a
    power source.

  3. If using Ethernet for PoE, connect the Ethernet cable to the
    camera.

  4. If connecting to a computer or display device, use the HDMI or
    USB output ports as needed.

Operating the Camera

Once the camera is set up, you can operate it using the remote
control or through IP or RS232 management for remote access. Follow
these general steps:

  1. Power on the camera.

  2. Use the remote control to adjust pan, tilt, zoom settings as
    desired.

  3. If using IP or RS232 management, ensure proper network
    connectivity and access the camera controls through the provided
    interface.

Troubleshooting

If you encounter any issues with the camera, refer to the user
manual for troubleshooting tips. Ensure all connections are secure
and check power sources before seeking further assistance.

Frequently Asked Questions (FAQ)

Q: Can I use this camera for live streaming?

A: Yes, the USB/NDI/IP PTZ Camera 30X Zoom, PoE supports
streaming over the Internet with H.264/H.265 compression.

Q: How do I update the camera firmware?

A: Firmware updates may be available on the MuxLab website.
Follow the instructions provided with the firmware update file to
update your camera’s firmware.

Q: Does the camera support audio input/output?

A: Yes, the camera supports digital and analog audio
input/output through various ports.

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USB/NDI/IP PTZ Camera 30x Zoom, PoE
User Manual
500790-V2

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USB/NDI/IP PTZ Camera 30x Zoom, PoE
Table of Contents
1. Safety Precautions………………………………………………………………………………………………………………………………….3 2. Introduction…………………………………………………………………………………………………………………………………………….4 3. Features…………………………………………………………………………………………………………………………………………………..4 4. Package Contents…………………………………………………………………………………………………………………………………4 5. Specifications…………………………………………………………………………………………………………………………………………5 6. Operation Controls and Functions……………………………………………………………………………………………………..7
6.1. Rear Panel………………………………………………………………………………………………………………………………………..7 7. Dimension…………………………………………………………………………………………………………………………………………………8 8. Installation……………………………………………………………………………………………………………………………………………….9
8.1. Wall-Mount………………………………………………………………………………………………………………………………………9 8.2. Ceiling-Mount……………………………………………………………………………………………………………………………….10 9. Remote Control……………………………………………………………………………………………………………………………………..11 10. OSD (On Screen Display) GUI Interface………………………………………………………………………………………..12
10.1. Exposure………………………………………………………………………………………………………………………………………12 10.2. Color……………………………………………………………………………………………………………………………………………13 10.3. Image………………………………………………………………………………………………………………………………………….14 10.4. Display………………………………………………………………………………………………………………………………………..14 10.5. P/T/Z Settings…………………………………………………………………………………………………………………………..15 10.6. Setting…………………………………………………………………………………………………………………………………………16 10.7. Version………………………………………………………………………………………………………………………………………..16 10.8. Default…………………………………………………………………………………………………………………………………………17 11. Web Settings…………………………………………………………………………………………………………………………………………17 11.1. Control Camera…………………………………………………………………………………………………………………………….17 11.2. Video Settings……………………………………………………………………………………………………………………………….19 11.3. Image Settings……………………………………………………………………………………………………………………………..20 11.4. Audio Settings……………………………………………………………………………………………………………………………….21 11.5. System Settings……………………………………………………………………………………………………………………………..21 11.6. Network Settings…………………………………………………………………………………………………………………………22 11.7. NDI Settings (Optional)………………………………………………………………………………………………………………23 11.8. Device Information………………………………………………………………………………………………………………………24 11.9. Download Upgrade Program……………………………………………………………………………………………………24 12. Troubleshooting………………………………………………………………………………………………………………………………….24

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USB/NDI/IP PTZ Camera 30x Zoom, PoE
1. Safety Precautions
To ensure the best performance from the product, please read all instructions carefully before using the device. Save this manual for future reference.
Follow basic safety precautions to reduce the risk of fire, electrical shock, and injury. Do not dismantle the housing or modify the module. It may result in electrical shock or burns. Do not open or remove the housing of the device as you may be exposed to dangerous voltage or other hazards. To prevent fire or shock hazard, do not expose the unit to rain, moisture and do not install this product near water. Keep the product away from liquids. Spillage into the housing may result in fire, electrical shock, or equipment damage. If an object or liquid falls or spills on the housing, unplug the module immediately. Do not use liquid or aerosol cleaners to clean this unit. Always unplug the power to the device before cleaning. Using supplies or parts not meeting the product specifications may cause damage, deterioration or malfunction. Refer all servicing to qualified service personnel. Install the device in a place with adequate ventilation to avoid damage caused by overheat. Unplug the power when left unused for a long period of time. Information on disposal of devices: do not burn or mix with general household waste, please treat them as normal electrical waste.

Copyright Notice
All contents in this manual are copyrighted, and cannot be cloned, copied, or translated without the express permission of MuxLab Inc. Product specifications and information in this document are for reference only, and the content may be updated from time to time without prior notice.

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2. Introduction

USB/NDI/IP PTZ Camera 30x Zoom, PoE

The MuxLab USB/NDI/IP PTZ Camera 30X Zoom, PoE (model: 500790-V2) is a full HD 1080p HDMI, USB and IP streaming camera with Pan, Tile, and Zoom capability for extreme flexibility and reach. The camera supports uncompressed video via an HDMI or USB outport for local connectivity, and H.264/H.265 compressed video for streaming over the Internet, while supporting a 30X optical zoom.
The USB/NDI/IP PTZ Camera 30X Zoom, PoE features an advanced AI algorithm that allows it to provide precise body tracking, supports PoE for convenience when powering the device, and a 1/2.7″, 2.07 million effective pixels high-quality CMOS sensor to capture video. The camera supports a focal length of f4.42mm to 132.6mm, an aperture of F1.8 to 2.8, a shutter speed of 1/30s to 1/10000s, and a minimum illumination of 0.05 Lux for low-light conditions.
The USB/NDI/IP PTZ Camera 30X Zoom, PoE may be remotely managed via IP and RS232 for added convenience.
3. Features

Maximum resolution of 1920 x 1080 (Full HD) at 60Hz Supports SDI, HDMI, USB 3.0 and network audio-visual output Built-in advanced AI algorithm that enables precise body tracking Supports Full NDI protocol Supports 30x optical zoom and 60.7° horizontal field of view Advanced Auto-focusing Technology Built-in dual microphone to capture sound Provides an economical solution for live streaming, conferencing and education.

4. Package Contents

One (1) USB/NDI/IP PTZ Camera 30x Zoom. One (1) 100~240V AC 50/60Hz 24V-6.5A Power adapter One (1) RS232 Cable One (1) Remote Control One (1) Wall mount Bracket One (1) Ceiling mount Bracket User Manual can be downloaded from MuxLab website.
Notes Confirm that the product and accessories are all included. If not, please contact the
supplier from which you purchased the unit.

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5. Specifications
Camera
Video System
Sensor Scanning Mode Lens Minimal Illumination Electronic Shutter White Balance Digital Noise Reduction Backlight Compensation Video S/N Horizontal Angle of View Vertical Angle of View Horizontal Rotation Range Vertical Rotation Range Pan Speed Range Tilt Speed Range H & V Flip Image Freeze Number of Presets Preset Accuracy
Audio
Digital audio pickup Analog audio input Digital audio output Analog audio output
USB Feature
Operating System
Hardware Requirement
Color System / Compression Video Format USB Video Communication Protocol Audio on USB UVC PTZ

USB/NDI/IP PTZ Camera 30x Zoom, PoE
1080P60 1080P59.94 1080P50 1080I60 1080I59.94 1080I50 1080P30 1080P29.97 1080P25 720P60 720P59.94 720P50
1/2.8-inch high-quality UHD CMOS sensor with a maximum of 2.07 million pixels Progressive scanning 30x, f4.42mm ~132.6mm, F1.8 ~ F2.8 0.5Lux @ (F1.8, AGC ON) 1/30s ~ 1/10000s automatic, manual, one touch, Specifying color temperature, indoor, outdoor 2D, 3D digital noise reduction Supported 55dB 60.7° ~ 2.28° 34.1° ~ 1.28° ±170° -30° ~ +90° 1.7° ~ 100°/s 1.7° ~ 69.9°/s Supported Supported 255 0.1°
Built-in microphone array, 100Hz to 16KHz frequency response Supported 3.5mm Line-In Supported HDMI, USB, LAN, SDI audio output Supported 3.5mm Line-Out
Windows® 7, Windows 8.1, Windows 10 and up macOSTM 10.10 and up GoogleTM ChromebookTM Version 29.0.1547.70 and up Linux (only for UVC) 2.4 GHz Intel® Core 2 Duo processor and up 2 GB internal storage and up USB 2.0 interface YUY2/MJPEG/H.264 video format of multi frame rate and resolution ratio, up to 1080P60 YUY2.
UVC 1.1 or UV C1.5
32K sampling frequency, supported UAC2.0 Supported

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USB/NDI/IP PTZ Camera 30x Zoom, PoE

IP Camera
Video Compression Video Stream Main Stream Resolution
Sub Stream Resolution
Video Bit Rate Bit Rate Type frame rate Audio Compression Audio Bit Rate
Supported protocols
Input/Output Interface
USB
HD Output Network Interface
Audio interface
Communication Interface
Power Jack
Generic Specification
Input Voltage Input Current Operating Temperature Storage Temperature Power Consumption Size Net Weight Warranty Order Information

H.264 First and second streaming 1920×1080, 1280×720, 1024×576, 960×540, 640×480, 640×360 1280×720, 1024×576, 720×576, 720×480, 720×408, 640×360, 480×270, 320×240, 320×180
32Kbps ~ 102400Kbps
Variable bit rate Fixed bit rate 1fps ~ 60fps AAC
96Kbps, 128Kbps, 256Kbps
FULL NDI, NDI HX, TCP/IP, HTTP, RTSP, RTMP, Onvif, DHCP, Multicast, SRT, GB/T28281
1-ch, USB 3.0: Type-A 1 x HDMI: V1.3 1 x 3G-SDI: BNC type, 800mVp-p, 75, Comply with SMPTE 424M standard 1 x RJ45:10M/100M/1000M Adaptive Ethernet, supported PoE 1 x Line In, 3.5mm Audio Interface 1 x Line Out, 3.5mm Audio Interface 1 x RS232 In: 8pin Min DIN, Max Distance: 30m, VISCA/Pelco-D/Pelco-P 1 x RS232 Out: 8pin Min DIN, Max Distance: 30m, VISCA network use only
1 x RS485: 2-POS Terminal Block, Max Distance: 1200m, VISCA/Pelco-D/Pelco-P
JEITA Type Input 12VDC
12VDC PoE 802.3af
1000mA 0°C ~ 40°C -10°C ~ 50°C 12W 146mm x 169mm x 168mm 1.5Kg 2 years 500790-V2 USB/NDI/IP PTZ Camera 30x Zoom, PoE (UPC: 627699017906)

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6. Operation Controls and Functions
6.1 Rear Panel

No

Name

1

LINE IN

2

LINE OUT

3

4

System Select

5

RS485

6

RS232 IN

7

RS232 OUT

8

LAN

9

HDMI

10 3G-SDI

11

USB 3.0

12 DC 12V

13 ON / OFF

LINE IN Interface LINE OUT Interface Security Slot System Select Switch RS485 Interface RS232 IN Interface RS232 OUT Interface LAN Interface HDMI Interface 3G-SDI Interface USB 3.0 Interface DC 12V Interface Power Switch

Function Description

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7. Dimension

USB/NDI/IP PTZ Camera 30x Zoom, PoE

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8. Installation
8.1 Wall-Mount

USB/NDI/IP PTZ Camera 30x Zoom, PoE

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8.2 Ceiling-Mount

USB/NDI/IP PTZ Camera 30x Zoom, PoE

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9. Remote Control

USB/NDI/IP PTZ Camera 30x Zoom, PoE Key Description

1. Standby Key: Press to enter standby mode

2. Number Key: Press to set preset or call preset

3. * Key: Use with other keys

4. PRESET Key: Set preset: [PRESET] + Number key (0-9)

5. HOME Key: Confirm selection or press to turn PTZ

back to the middle position.

6. Return Key: Press to return to the previous menu

7. ZOOM Key: SLOW: Zoom In [+] or Zoom Out [-] slowly

FAST: Zoom In [+] or Zoom Out [-] fast

8. L/R SET Key: Standard: Simultaneously press L/R SET + 1

Reverse: Simultaneously press L/R SET + 2

9. FOCUS Key: Auto/Manual/Far/Near focus

10. Camera Select Key: Press to select and control the

camera

11. # Key: Use with other keys
12. IR Remote Control Key: []+[ []+[ []+[ []+[

]+[F1]: Address 1 ]+[F2]: Address 2 ]+[F3]: Address 3 ]+[F4]: Address 4

13. RESET Key: Clear preset position: [RESET] + Number key

(0-9)

14. PTZ Control Key: PTZ moved according to the arrow

indicates

15. MENU Key: Press to enter or exit OSD (On Screen Display) Menu 16. BACKLIGHT Key: Backlight ON/OFF: Press repeatedly to enable or disable the backlight
compensation. NOTE: Effective only in auto exposure mode; If there is a light behind the subject, the subject will become dark, press the backlight key to enable the backlight compensation. Press again to disable this function. 17. P/T RST (PTZ Reset) Key: PTZ starts to self-test after pressing it.

Shortcut Set
[]+[ ]+[1]: OSD menu default English []+[ ]+[3]: OSD menu default Chinese []+[ ]+[4]: Display current IP address []+[ ]+[6]: Quickly recover the default []+[ ]+[8]: View the camera version []+[ ]+[9]: Quickly set up inversion [*]+[ ]+[MANUAL]: Restore default IP address.

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USB/NDI/IP PTZ Camera 30x Zoom, PoE
10. OSD (On Screen Display) GUI Interface
Press [MENU] key to display the main menu on the normal screen, using arrow key to move the cursor to the item to be set. Press the [HOME] key to enter the corresponding submenu.

ENG/ : ENG, .
AI MODE: Off, Single Track, Frame Track, Demo Mode. Video Format: 1080P60, 1080P50, 1080I60, 1080I50, 1080P30, 1080P25, 720P60, 720P50 Style: Default, Cold, Warm, Clear, Soft, User1, User2, User3.
10.1 Exposure
Move the main menu cursor to [Exposure], and press [HOME] key enter the exposure page, as shown in the following figure.

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AE: Auto, Manual, Iris Priority, Shutter Priority, Bright Priority. Flicker: Off, 50Hz, 60Hz (Effective only in Auto, Iris Priority, Bright Priority mode). Expcomp Mode: On, Off (Effective only in Auto, Iris Priority mode). Expmode: -7~7 (Effective only in Expcomp Mode to On). Backlight: On, Off (Effective only in Auto, Iris Priority mode). Bright: 0~99 (Effective only in Bright Priority mode). Gain Limit: 0~32 (Effective only in Auto, Iris Priority, Bright Priority mode). ris: F1.8, F2.0, F2.4, F2.8, F3.4, F4.0, F4.8, F5.6, F6.8, F8.0, F9.6, F11, Off (Effective only in Manual, Iris Priority mode). Shutter: 1/30, 1/50, 1/60, 1/90, 1/100, 1/125, 1/180, 1/250, 1/350, 1/500, 1/725, 1/1000, 1/1500, 1/2000, 1/3000, 1/4000, 1/6000, 1/10000 (Effective only in Manual, Shutter Priority mode). Gain: 0~31 (Effective only in Manual, Shutter Priority mode). DRC Mode: Manual, Auto, Off. DRC: 0~14 (Effective only in DRC Mode to Manual).
10.2 Color
Move the main menu cursor to [Color], and press [HOME] key enter the color page, as shown in the following figure.

AWB: Auto, VAR, Manual, One Push, Indoor, Outdoor. Sens: Low, Middle, High. R-Gain: 0~1023 (Effective only in Manual, One Push mode). B-Gain: 0~1023 (Effective only in Manual, One Push mode). R-Tuning: -128~128 (Effective only in Auto, Temp, One Push mode). B-Tuning: -128~128 (Effective only in Auto, Temp, One Push mode). Hue: 0~99. Saturation: 0~200. Temp: 2000 ~ 8500 (Effective only in Temp mode).

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10.3 Image
Move the main menu cursor to [Image], and press [HOME] key enter the image page, as shown in the following figure.
Brightness: 0~99. Contrast: 0~99. Sharpness Mode: Manual, Auto. Sharpness: 0~25 (Effective only in Sharpness Mode to Manual). Gamma Mode: Manual, Auto. Gamma: Ext, 0.45, 0.5, 0.54, 0.56, 0.63 (Effective only in Gamma Mode to Manual). NR-2D Mode: Manual, Auto. NR-2D: 0~99 (Effective only in NR-2D Mode to Manual). NR-3D Mode: Manual, Auto. NR-3D: 0~15 (Effective only in NR-3D Mode to Manual).
10.4 Display
Move the main menu cursor to [Display], and press [HOME] key enter the display page, as shown in the following figure.

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USB/NDI/IP PTZ Camera 30x Zoom, PoE
OSD-Dir: 0, 90, 180, 270. Frac Rate: On, Off. HDMI Mode: HDMI, DVI. SDI Mode: Level A, Level B. Flip-H: On, Off. Flip-V: On, Off. Freeze: On, Off.
10.5 P/T/Z Settings
Move the main menu cursor to [P/T/Z Setting], and press [HOME] key enter the P/T/Z setting page, as shown in the following figure.

AF-Sense: High, Normal, Low. AF-Zone: Front, Top, Center, Bottom. Focus Limit: On, Off. Near Focus Limit: 1M, 1.5M, 2M, 3M, 4M, 5M, 6M, 8M, 10M, 15M, 20M (Effective only in Focus Limit to On). Far Focus Limit: 15M, 20M, Infinity (Effective only in Focus Limit to On). LR Mode: STD, REV. Motion Sync: On, Off. Horizontal Speed: 0~23. Vertical Speed: 0~19. Zoom Speed: 0~7. PTbyZoom: On, Off.

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10.6 Setting
Move the main menu cursor to [Setting], and press [HOME] key enter the setting page, as shown in the following figure.
Visca Addr: 1~7 (Effective only in VISCA protocol). Visca Mode: Serial, Paral. Baud Rate: 2400, 4800, 9600, 19200, 38400, 57600, 115200. DHCP: On, Off. IP Addr: 192.168.100.88. MAC: d4e08e548d13.
10.7 Version
Move the main menu cursor to [Version], and press [HOME] key enter the version page, as shown in the following figure.

Main: Display the version number of the main program of the camera. AF: Display the camera autofocus version number. Date: Display the burning date of the main program version of the camera. Code: Display the camera code. NDI License: Display NDI license verification results.

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10.8 Default
Move the main menu cursor to [Default], press [HOME] key enter default page, as shown in the following figure.
Reset: Yes, No.
11. Web Settings
Access http://192.168.100.88 to pop up the login window, then input username (default: admin) and password (default: admin). After login, it will show as below:

11.1 Control Camera
All pages include two menu bars: Real time monitoring: displaying video image Parameter setup: with function buttons.

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A. Video Viewing Window

USB/NDI/IP PTZ Camera 30x Zoom, PoE

Video viewing window must be same as video resolution, the bigger the resolution is, the bigger the playing area is. Double click viewing window, will show full-screen, double click again, will return to initialized size. Status bar in viewing window shown as below:

  1. Video playback pause button: control real-time video pause, stop the last picture, click recoverable video again.

  2. Audio control buttons: can adjust the volume or set silent mode. 3) Full screen switch button.
    B. PTZ Setup

  3. Pan and Tilt Control: Up, Down, Left and Right arrows and the home button allow you to manually drive the camera to the desired position.

  4. Zoom: Zoom In and Zoom Out buttons allow for wide or narrow view of the space. 3) Focus: Focus In and Focus Out buttons allow for fine manual focus adjustment if the camera
    has any problems auto focusing on the difficult object. 4) PTZ Speeds: Pan speed can be set at any rate between 1 ~ 24, Tilt speed can be set at any
    rate between 1 ~ 20. Zoom and Focus speeds can be set at any rate between 1 ~

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USB/NDI/IP PTZ Camera 30x Zoom, PoE 5) PTZ Presets: After manually setting up a shot that you would like to return to later, you can
save presets for quick recall of these positions. Type a number between 0 and 254 into the Preset box. Click the “Set” button to save the current location with that preset number. Click the “Call” button to cause the camera to return to that position. This enables smooth, quick and convenient control without the need to manually drive the camera. You can set up preset that user want as below. Method: Type preset number into the Preset box.
Preset: Optional items: 0 ~ 254. 6) PTZ/OSD Dropdown: From the dropdown menu, clicking the OSD option will open the on-
screen display menu of the camera giving you control from within the IP interface. C. Language Selection
Click either “Chinese”, “English” or “Russian” to change the language of the webpage.
11.2 Video Settings

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  1. Frac Rate: Turn On/Off Frac Rate. 2) Encode Level: Support baseline, main profile, high profile and svc-t four levels. 3) Encode Protocol: Support H.264 and H.265 protocols. 4) Resolution: First stream support 1920×1080, 1280×720, 1024×576, 960×540, 640×480,
    640×360. Second stream support 1280×720, 1024×576, 720×480, 640×360, 480×272, 320×240, 320×180; The bigger resolution is, the clearer the image will be, more network bandwidth will be taken. 5) Bit Rate: The user can specify the bit rate. Generally speaking, the larger of the bit rate, the clearer of the image. However, the configuration of the bit rate needs to be combined with the network bandwidth. When the network bandwidth is narrow and the bit rate is configured larger, the video stream cannot be transmitted normally, and the visual effect is worse. 6) Frame Rate: User can specify the size of the frame rate, generally, the frame rate greater, the image more smooth; Frame rate is smaller, the more sense of beating. 7) I Key Frame Interval: Set interval between 2 I frame, the bigger interval is the response will be lower from viewing window. 8) Bit Rate Control: Code stream control way: CBR (Constant Bit Rate): Video coder will be coding according to preset speed. VBR (Variable Bit Rate): Video coder will adjust the speed based on preset speed to gain the best image quality. 9) Slice Split Enable: Enable or disable slice split function. 10) Slice Size: Set the size of slice.
    11.3 Image Settings

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USB/NDI/IP PTZ Camera 30x Zoom, PoE 1) Brightness: Brightness of image: 0~99 (Default value is 50). 2) Saturation: Saturation of image: 0~200 (Default value is 100). 3) Contrast: Contrast of image: 0~99 (Default value is 50). 4) Sharpness: Sharpness of image: 0~99 (Default value is 20). 5) Hue: Hue of image: 0~99 (Default value is 50). 6) Flip: Turn On/Off the Flip function. 7) Mirror: Turn On/Off the Mirror function.
11.4 Audio Settings

  1. Audio Switch: Turn On/Off audio switch. 2) Audio Type: Optional items: AAC.
  2. Sample Rate: Optional items: 32K, 48K. 4) Bit Rate: Optional items: 96K, 128K, 256K. 5) Input Type: Optional items: LINE IN, MIC. 6) Input Vol L: The volume of the left channel. 7) Input Vol R: The volume of the right channel.
    11.5 System Settings

1)Reboot: Click the “Reboot” button, system restart. 2)Username and Password: The user can modify the password (letters and Numbers only).

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11.6 Network Settings

USB/NDI/IP PTZ Camera 30x Zoom, PoE

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  1. Lan Settings: Default the IP address is 192.168.100.88, the MAC address cannot be modified. 2) NTP Settings: Setting NTP Time Zone and Server Address. Turn On/Off Time Show, set the
    position of the Time Show. Turn On/Off Subtitle Display, set the Subtitle Content of the camera screen. 3) Port Settings: HTTP Port: IP address identifies network device, the device can run multiple web applications, each network program using network port to transmit data, so data transmission to be carried out between the port and port. Port setting is to set up web server program using which port to transmit. When port mapping, need to be consistent with the port number (default port: 80). RTSP Port: The camera support RTSP protocol, use the VLC tools broadcast, default port: 554. TCP Port: Support TCP connection then control camera, default port: 5678. UDP Port: Support UDP protocol, default port: 1259. Sony Visca: Support Sony Visca, default value:
    1. RTMP(S) Settings: Turn On/Off first stream or second stream, setting the MRL of RTMP. 5) SRT Settings: Turn On/Off SRT, Setting the SRT Port, SRT Encry and SRT Password. 6) RTSP Settings: Turn On/Off RTSP Auth. 7) ONVIF Settings: Turn On/Off ONVIF and ONVIF Auth.
      11.7 NDI® Settings (Optional)
  1. NDI®|HB: Turn On/Off NDI®|HB. 2) NDI License: Display NDI License verification results. 3) Server IP: Setting NDI® Server IP address. 4) Group Name: Setting NDI® Group Name. 5) Key: Setting NDI® Key. 6) NDI® Firmware Version: Display NDI® Firmware Version.

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11.8 Device Information

USB/NDI/IP PTZ Camera 30x Zoom, PoE

11.9 Download Upgrade Program
Please check the MuxLab website for the current software version and if upgrade is required.

12. Troubleshooting
The monitor shows no image
Check that the camera power supply is connected, the voltage is normal, and the power indicator light is always on. Turn off the power switch to check whether the camera is self-testing. Check the cable of video platform and TV whether correct connection.
The video image displayed by the camera lens is jittery
Check whether the camera installed position be stabled. Check whether have vibrating machinery or object near the camera.
There is no video image in Browser
IE browser does not support H5, you need to use VLC plug-in to view videos. Please access VLC website (http://www.videolan.org/vlc) download and install the 32-bit VLC media player, after it installed, access camera will have normal image display. Other mainstream browsers already support H5 and do not need to install the VLC plug-in.

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Unable to access camera through Browser

USB/NDI/IP PTZ Camera 30x Zoom, PoE

Using PC to access the network to test whether the network access can work properly, first of all, the network fault caused by the PC virus can be eliminated, until the PC and camera can communicate with each other Ping. Disconnect the network, connect camera and PC separately, and reset the IP address of PC. Check IP address, subnet mask, and gateway settings for camera. Check whether the MAC address is conflicts. Check whether the web port is modified. The default web port is 80.

Forget the IP address or login password

Please remember (The default IP address: 192.168.100.88; default user name: admin; default password: admin).

Remote control cannot control

Check and replace the new battery for the remote controller. Check whether the camera working mode is correct. Check whether the address of remote control can match the camera.

Serial port cannot control

Check whether the camera protocol, address and baud rate such is the same. Check whether the control line is connected well.

USB/NDI/IP PTZ Camera 30x Zoom, PoE 500790-V2
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References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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