SA-ONYX1 Fireproof Home and Office Safe with Electronic Lock Instruction Manual

SA-ONYX1 Fireproof Home and Office Safe with Electronic Lock

DISCLAIMER- READ BEFORE SAFE SETUP

• PLEASE READ THIS INFORMATION CAREFULLY BEFORE OPERATING YOUR SANCTUARY SAFE.
• DO NOT LOCK THIS MANUAL OR THE OVERRIDE KEYS IN YOUR SAFE.
• Thank you for choosing a Sanctuary safe to protect your valuables. We are committed to securing, organizing, and protecting your most important documents, valuables, and keepsakes.
• If you experience problems or challenges with your safe, please contact us. Many issues can be quickly resolved without the product being returned.
• Contact Customer Service at cs@saproducts.com or 888-792-4264

SAFETY

• Be sure to keep override keys stored in a secure place away from unauthorized users.

FIREARM STORAGE

• If you choose to utilize this safe to store a firearm always follow proper firearm storage and local laws.
• SA Consumer Products strongly recommends that you do not store loaded firearms.
• Always follow the firearm safety rules set out by the firearm’s manufacturer.
• A Sanctuary safe or any other firearm storage device cannot take the place of other safety procedures including advising children of the dangers of firearms.
• SA Consumer Products and its distributors of the Sanctuary safes do not recommend, suggest, advise, promote, or otherwise condone the ownership or use of firearms. We believe the decision to own or use a firearm is a serious decision that should only be made by an adult who has carefully considered the risks and benefits of such a decision.

REGISTRATION

• Please ensure you register your safe by visiting our website.
• Locate the “contact” button on the top header on the home page.
• Select registration from the drop down menu.

www.saproducts.com.

• By registering your Sanctuary safe we will be able to expedite and address any problems or challenges you may have which would otherwise require a notary letter and proof of payment.

REGISTRATION INFORMATION

• The information you record on this page will be required in the event you cannot access the contents of your Sanctuary safe. Please fill out all the required information below and retain for your records and safe keeping.
• PLEASE HAVE THIS INFORMATION READY PRIOR TO CALLING FOR TECHNICAL ASSISTANCE AT:
• Contact Customer Service at cs@saproducts.com or {888) 792-4264
  • PURCHASE DATE:
  • PURCHASE PRICE (BEFORE TAX):
  • MODEL NUMBER:
  • SERIAL NUMBER:
  • RETAILER NAME:
  • KEY NUMBER (IF APPLICABLE}:

UNDERSTANDING YOUR SAFE

INITIAL ENTRY

1. While unboxing your vault, you will find your backup keys. These keys will be used for initial entry into your vault.
2. Remove the cover from the override key entry on the door of the safe. Insert the key and turn it to unlock.
3. Turn the handle clockwise to unlock the safe door. Open the safe door, then turn the handle back to its starting position so the locking plates are extended. Remove the override key and set it aside.
4. Locate the 4xAA batteries. Install them into the battery compartment on the inside of the door panel. The unit will beep when the batteries are successfully installed. Replace the battery cover.
   • WARNING: The batteries must be inserted with the correct polarity. Exhausted batteries must be removed from the product and discarded safely. Do not mix old and new batteries. Do not mix standard or heavy-duty batteries. Do not use rechargeable (nickel-cadmium) batteries.

ELECTRONIC LOCK SECURITY CODE SETUP

Important: Your safe comes programmed with a factory code of [ 1 5 9 # ].
It is necessary to re-program your safe with a new security code you have personally selected to provide maximum household security. Be careful, in choosing your new security code, you’ll want to be sure that you can operate the unit quickly without making an error.

1. To begin programming, open the door and extend the locking plates to ensure access to the safe. On the inside of the safe door, locate the red plastic cap. Unscrew and remove the cap, giving you access to the reset button. Press the reset button. You will hear 1 beep and the keypad and yellow LED will both illuminate indicating that you are now in programming mode.
2. Enter your new 3 to 8 digit security code followed by the [*]symbol.
   • If programming is successful: the Keypad will beep 2 times and the green LED will flash 2 times.
   • If your code was not accepted: The keypad will beep 5 times and the red LED will flash 5 times. Press the reset button and start again.
   • Inactivity Timeout: If this programming sequence is not completed within 10 seconds will beep 5 times and the red LED will flash 5 times. Return to step 1 to restart this process.
3. While the safe door is still open, confirm your newly entered security code by entering the 3-8 digit code followed by the (#) symbol. If successful you will hear 2 beeps and you will see 2 green flashes. You will be able to retract the bolts. If unsuccessful, press the reset button and start again.

OPENING SAFE WITH PROGRAMMED SECURITY CODE

• With keys in hand, close and lock the door. Enter your security code followed by the (#) button.
• If the security code is accepted, the green LED will flash 2 times and you will hear 2 beeps.
• You now have access to your safe. If the security code is rejected, the red LED will flash 5 times and beep 5 times.

Now that your security code is successfully programmed, store your override keys in a secure secondary location. If you are not able to open your safe with your new programmed code, repeat section 4 to program a new security code.

LOCKED OUT OF YOUR SAFE

• In the event you are locked out of your safe, or in need of replacing your batteries, use your override keys to gain access and follow the steps in Section 4: Electronic Lock Security Code Setup Instructions.
• If you have lost your override keys, or are still having difficulties, contact customer service at the number below. Proof of purchase is required to obtain keys.
• Contact Customer Service at cs@saproducts.com or 888-792-4264

LOW BATTERY WARNING

• This safe is equipped to alert you of Low Battery Mode. This Low Battery Warning is initiated immediately after a successful code entry. The keypad will illuminate yellow.
• It is highly advised to immediately replace the safe’s batteries to avoid being locked out of your safe.
• Note: If the keypad is accepting your entry code but still not opening, it is highly recommended to replace your batteries and try again.

LOCKOUT MODE /TAMPER PROTECTION

• 5 consecutive rejected security code entries put the safe in “Lockout” mode. The keypad is deactivated for 5 minutes.
• Note: At the start of lockout, you will hear 1 long beep and the red LED will light up once every 10 seconds during lockout mode. When lockout mode has ended, the red LED will flash 1 time and you will hear 1 beep to signify the lockout mode has ended. You will now have access to your keypad.

SILENT ENTRY MODE

• By activating the silent entry mode, the safe will no longer make audible sounds.
• To turn on silent entry mode, press and hold the(*) for 3 seconds. The green LED will flash 1 time indicating the safe is now in silent entry mode.
• You will not hear any sounds for any functions while the safe is in silent entry mode.
• To turn the sound back on, press and hold the (*) for 3 seconds and the green LED flashes 1 time and will beep indicating you are no longer in silent entry mode.

PROPER PLACEMENT AND MOVING OF SAFE

1. To maximize burglary protection and stability, securing the safe to the floor or wall is recommended.
2. SA Consumer Products recommends that you store your safe in a closet, office, basement, bedroom or any other location that is convenient for you but out of direct line of sight from prying eyes.
3. Always ensure the safe is in an isolated and dry area. Never place the safe in direct contact with a wet floor. When installing your safe on a concrete floor, the use of a moisture/protective barrier is highly recommended. Failure to do so, or exposing the safe to chemicals or other adverse environments, may void the warranty.

KEEPING YOUR SAFE DRY

• We recommend placing a moisture/protective barrier between your safe and concrete floor to prevent any moisture, mildew, and rust damage to the safe.
• Installing your safe in a place with climate control (heat in the winter and cooling in the summer) is highly recommended. In areas of high humidity or frequent temperature fluctuations (garages), it is recommended to take appropriate precautions to ward against moisture damage.
• We strongly encourage the use of an internal dehumidifier and/or desiccants to protect your contents from rust or mildew. Internal dehumidifiers should not be
  in direct contact with the side or back walls.

SECURING YOUR SAFE

• WARNING: YOUR SAFE IS DESIGNED TO SUPPORT ITSELF WHEN THE DOOR IS OPENED. HOWEVER, CAUTION SHOULD BE USED TO AVOID TIPPING. WHILE SECURING YOUR SAFE BE SURE TO HAVE A SECOND PERSON HOLD AND STABILIZE THE SAFE TO KEEP IT FROM TIPPING, CAUSING INJURY, AND/OR DAMAGE TO THE SAFE AND SURROUNDING STRUCTURES. FAILURE TO DO SO WILL COMPROMISE THE SAFETY, SECURITY, AND WARRANTY OF THE SAFE.
  NOT INCLUDED-TOOLS NEEDED TO BOLT SAFE TO A CONCRETE SURFACE

  • DRILL/ HAMMER DRILL
  • DRILL BIT-3/8″ ( for installing into concrete)
  • WRENCH-7/16″ (lOMM) SOCKET
  • HAMMER
  • SAFETY GLASSES
  • GLOVES
  • OTHER SAFETY EQUIPMENT AS NEEDED

NOT INCLUDED – HARDWARE REQUIRED FOR BOLT-DOWN INSTALLATION

Note: ONYX3 models require additional hardware. Use a Qty. of 4 of each item listed below for ONYX3.

• Qty. 2 -1/4″ Lag Bolts between 2.0″ – 3.0″ in length
• Qty. 2 -1/4″ ID x 5/8″ OD round steel washers
• Qty. 2 -1/4″ Plastic ribbed concrete anchors (If mounted in concrete)u

1. Open your safe door and locate and remove the black caps on the safe floor. This will provide access to the factory-drilled bolt-down holes.
2. To secure your safe to the floor it will first be necessary to drill pilot holes in the floor surface.
3. For concrete floor installation, we recommend using a hammer drill and a 3/8″ concrete drill bit to drill the two corresponding holes in the concrete floor. Note: ONYX3 models require drilling 4 holes.
4. Insert and drive the plastic anchoring plugs into the pilot holes. You may need to use a hammer to fully insert the plugs into the pilot holes.
5. Secure the safe, by threading all anchor bolts through the factory drilled bolt-down holes in the bottom of the safe and torque each down tightly.
6. Replace the black caps on the floor of the safe.

LOADING YOUR SAFE

1. Store documents or heat-sensitive items in the bottom of the safe for the greatest protection against fire damage.
2. Store ammunition separately from valuables.
3. Do not put anything in your safe that will put pressure against the door when it is closed.
4. As a good safety precaution store heavier items either on the floor of the safe, or away from the middle of the shelves.

HINGES AND INTERNAL MECHANISMS

• The hinges and internal locking mechanism are permanently lubricated, thus needing no maintenance.
• Opening the door panel of your safe may void your warranty. Always consult our customer service experts before doing so.

LIFETIME WARRANTY

• SA Consumer Products, Inc. will repair or replace, at their sole discretion, any Sanctuary Safe damaged by fire, forced entry, forced attack, or natural flood for the lifetime of the original owner.
• SA Consumer Products, Inc. will repair or replace, at their sole discretion, any Sanctuary Safe with defective parts, paint, or locks for the lifetime of the original owner.
• If SA Consumer Products, Inc. deems a replacement safe is to be sent, they will pay the freight costs to ship the replacement safe to the original owner.
• This lifetime warranty is limited to the safe and expressly excludes any loss associated with the contents of the safe.
• SA Consumer Products, Inc. reserves the right to receive full evidence of your misfortune, such as a police report and/or homeowner statement of coverage. This warranty is not valid outside of the United States and Canada.
• Proof of registration and a copy of the sales receipt must be on file at the time of claim. Visit our website at www.saproducts.com to register your safe.
• A lifetime warranty only applies to the original owner of the safe.
• SA Consumer Products, Inc. shall only be responsible and liable when the safe is used in compliance with the directions specified in your new Sanctuary Safe Owner’s Manual.
• SA Consumer Products, Inc. requires that specific guidelines be followed for repair. The safe will be repaired in-home if possible
• (to include parts and labor); however, if factory replacement is necessary (at SA Consumer Products, lnc.’s sole discretion}, the replacement will be shipped freight prepaid, curbside delivery.
• This warranty is inclusive and is instead of any other warranties, express or implied. Specifically excluded are the warranties of merchantability and fitness for a particular purpose. This warranty is limited to the safe itself and/or its value and does not include consequential damages of any kind including, but not limited to, the contents in and of the safe.

IMPORTANT: Please read this information and follow all safety rules carefully before operating your security safe. Failure to do so will void your warranty.

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