GE Profile PTD90GBPTDG 7.3 cu. ft. Capacity Smart Gas Dryer Owner’s Manual
- July 29, 2024
- GE Profile
Table of Contents
- GE Profile PTD90GBPTDG 7.3 cu. ft. Capacity Smart Gas Dryer
- Product Information
- Product Usage Instructions
- IMPORTANT SAFETY INFORMATION.
- Using the dryer
- Loading
- Venting
- Care and Cleaning
- Troubleshooting Tips… Before you call for service
- GE Appliances Dryer Limited Warranty
- Consumer Support
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
GE Profile PTD90GBPTDG 7.3 cu. ft. Capacity Smart Gas Dryer
Product Information
Specifications:
- Brand: GE
- Model Number: [Insert Model Number]
- Serial Number: [Insert Serial Number]
- Trademark: General Electric Company
Product Usage Instructions
Safety Information:
It is crucial to follow all safety instructions provided in the manual
before using the dryer. Some key safety precautions include:
- Avoid drying articles with flammable substances.
- Avoid placing items contaminated with cooking oils in the dryer.
- Ensure children are supervised when the appliance is in use to prevent entrapment risks.
- Do not reach into the appliance while the drum is moving.
- Do not attempt repairs unless recommended in the user manual.
Using the Dryer:
Follow these steps for using the dryer:
- Appliance Communication: Familiarize yourself with how the dryer communicates its status and alerts.
- Loading: Properly load the dryer with clothes ensuring they are not overloaded.
- Venting: Ensure proper ventilation for the dryer to function efficiently.
- Care and Cleaning: Regularly clean and maintain the dryer to ensure optimal performance.
- Troubleshooting Tips: Refer to the manual for guidance on resolving common issues.
Limited Warranty:
Refer to the warranty section in the manual for details on the coverage
provided for your dryer.
Consumer Support:
Contact the provided consumer support channels for assistance with any
queries or concerns regarding your GE dryer.
FAQ
- Q: Can I use fabric softeners in the dryer?
A: It is recommended to follow fabric care instructions and only use fabric softeners if recommended by the manufacturer to prevent damage to garments and the appliance.
Write the model and serial numbers here:
Model #
Serial #
They are on the label on the front of the dryer behind the door.
GE is a trademark of the General Electric Company. Manufactured under
trademark license.
THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.
Whether you grew up with GE Appliances, or this is your first, we’re happy to
have you in the family.
We take pride in the craftsmanship, innovation and design that goes into every
GE Appliances product, and we think you will too. Among other things,
registration of your appliance ensures that we can deliver important product
information and warranty details when you need them.
Register your GE appliance now online. Helpful websites and phone numbers are
available in the Consumer Support section of this Owner’s Manual. You may also
mail in the pre-printed registration card included in the packing material.
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING
To reduce the risk of fire, explosion, electric shock, or injury to
persons when using your appliance, follow basic precautions, including the
following:
-
Read all instructions before using the appliance.
-
DO NOT dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry- cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
-
DO NOT place items exposed to cooking oils in your dryer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire. To reduce the risk of fire due to contaminated loads, the final part of the tumble dryer cycle occurs without heat (cool down period). Avoid stopping a tumble dryer before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated.
-
Risk of suffocation and injury from entrapment: DO NOT allow children to play on or in this appliance.
Close supervision of children is necessary when this appliance is used near children. -
Before the appliance is removed from service or discarded, remove the door to the drying compartment.
-
DO NOT reach into the appliance if the drum is moving.
-
DO NOT install or store this appliance where it will be exposed to the weather.
-
DO NOT tamper with controls.
-
DO NOT climb or stand on this unit.
-
DO NOT repair or replace any part of this appliance or attempt any servicing unless specifically recommended in the user-maintenance instructions or in published user-repair instructions that you understand and have the skills to carry out.
-
Follow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.
-
DO NOT use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product.
-
DO NOT use heat to dry articles containing foam rubber or similarly textured rubber-like materials.
-
Clean lint screen before or after each load.
-
DO NOT operate the dryer without the lint filter in place.
-
DO NOT store combustible materials, gasoline or other flammable liquids near the dryer. Keep area around the exhaust opening and adjacent surrounding areas free from the accumulation of lint, dust and dirt.
-
The interior of the appliance and exhaust duct should be cleaned periodically by qualified service personnel.
-
Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power or Start/Pause button DOES NOT disconnect power.
-
DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
-
DO NOT use replacement parts that have not been recommended by the manufacturer (e.g. parts made at home using a 3D printer.)
-
DO NOT spray any type of aerosol into, on or near dryer at any time. DO NOT use any type of spray cleaner when cleaning dryer interior. Hazardous fumes or electrical shock could occur.
-
See “ELECTRICAL CONNECTION” located in the Installation Instructions for grounding instructions.
Proper Disposal of your Appliance
- Dispose of or recycle your appliance in accordance with Federal and Local Regulations. Contact your local authorities for the environmentally safe disposal or recycling of your appliance.
- Consider recycling options for your appliance packaging material.
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
ADDITIONAL GAS DRYER WARNINGS
WARNING – Fire or Explosion Hazard
Failure to follow safety warnings exactly could result in serious injury,
death, or property damage.
- DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS:
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch; DO NOT use any phone in your building.
- Clear the room, building, or area of any occupants.
- Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency, or the gas supplier.
Using the dryer
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY WARNING INFORMATION before operating this appliance.
WARNING- Fire Hazard
- Keep flammable materials and vapors, such as gasoline, away from dryer.
- DO NOT dry anything that has ever had anything flammable on it (even after washing).
- No washer can completely remove oil.
- DO NOT dry anything that has ever had any type of oil on it (including cooking oils).
- Items containing foam, rubber, or plastic must be dried on a clothesline.
- Failure to do so can result in death, explosion, or fire.
Appliance communication
WiFi Connect (For customers in the United States only – on some models)
Depending on the model, your dryer is either GE Appliances WiFi Connect
enabled, or compatible using the optional GE Appliances U+ Connect module.
If enabled: Visit GEAppliances.com/connect
and enter your model number to show you the proper steps to connect your
appliance.
To turn off (disable) your appliance’s WiFi and Voice Assistant feature (on
some models), press and hold the Temp button for 3 seconds. You will see that
the WiFi symbol will turn off. This will return the appliance to its as-
shipped, factory default configuration.
If compatible: To connect this appliance to the internet you will need to
purchase a GE Appliances U+ Connect module and attach it to your appliance
through the communication port. The GE Appliances U+ Connect module will allow
your appliance to communicate with your smartphone for remote appliance
monitoring, control and notifications.
WiFi Connectivity: For assistance with the appliance or the GE Appliances
U+ Connect network connectivity, please call GE Appliances Connected Home
Support at 800.220.6899.
Please visit GEAppliances.com/connect to
learn more about connected appliance features, to learn what connected
appliance Apps will work with your smartphone and to learn where you can
purchase a U+ Connect module.
The U+ Connect module has the FCC/IC ID located on the back of the module.
Part Number Accessory
PBX23W00Y0 WiFi U+ Connect module
Throughout this manual, features and appearance may vary from your model.
- Clean lint filter
- Loosely add items.
- Close door.
NOTE: Dryer will not start with door open.
-
If the screen is dark, press the Power button to “wake up” the display.
-
Select a dry cycle. (Defaults are set for each dry cycle. These default settings can be changed. See the cycle descriptions for more information.)
-
Press the Start/Pause button.
Features and appearance will vary.
A Power
Press to “wake up” the display. If the display is active, press to put the
dryer into idle mode.
NOTE: Pressing Power does not disconnect the appliance from the power
supply.
B Start and Pause
Press Start to begin the cycle. NOTE: The door must be closed for the dryer to
start the cycle. Pressing Start again will pause the cycle, the Start light
will blink and “Pause” will display.
To continue the cycle, press Start again.
C Display and Status Lights
The display shows the approximate time remaining until the end of the cycle.
In addition, this display will show the dryer status:
D Control Lock
You can lock the controls to prevent any selections from being made. Or you
can lock the controls after you have started a cycle. Children cannot
accidentally start the dryer by touching buttons with this option selected.
To lock/unlock the dryer controls, press and hold the ecoDry button for 3
seconds. The control lock icon will flash while locking/unlocking, stay on
when locked, and turn off when unlocked.
NOTE: The Power button can still be used when the machine is locked.
F ecoDry
Available for BULKY, TOWELS/Sheets, NORMAL/Cottons, MIXED LOAD, JEANS, and
DELICATES. When the ecoDry button is pressed, cycle settings change to reduce
the total energy consumption of the selected sensor cycle. NOTE: Cycle times
will change when ecoDry is selected. The ecoDry option will default to on for
NORMAL/Cottons. For optimal energy savings, turn ecoDry on. For optimal drying
times, turn ecoDry off.
NOTE: Energy savings will vary across loads and cycles.
G Settings
Individual settings for cycle minutes (Time), dryness level (Level) and
temperature (Temp) can be set from the minimum (lowest in column) to maximum
(highest in column). In general, the higher up the column, the more energy
will be used.
H Wrinkle Care
Use this option to minimize the wrinkles in clothes. It provides 1 hour of no-
heat tumbling after the clothes are dry. If you have Sound option enabled and
you select the Wrinkle Care option, a signal will sound at the end of the
drying time and several times during the Wrinkle Care cycle. This will remind
you that it is time to remove the clothes.
I Damp Alert
This option causes the dryer to beep when clothes have dried to a damp level.
Remove items that you wish to hang dry. The Damp Alert will only beep when
this option is selected (but the dry cycle will keep running). Removing
clothes and hanging them when they are damp, can reduce the need to iron some
items. The light beside the button will be lit when Damp Alert is on.
NBOTE: On some models this features is only available through the GE
Appliances SmartHQ App.
- Remove garments promptly at the sound of signal. Place clothes on hangers so wrinkles will not set in.
- Use the Damp Alert especially when drying fabrics like polyester, knits and permanent press. These fabrics should be removed so wrinkles will not set in.
J My Cycle
As the cycle selector knob is turned, the Time (timed dry), Level (dryness
level) and Temp (temperature) settings change to automatic pre-set default
settings. If you desire a different setting, press the appropriate button(s).
Then press and hold the My Cycle button for 3 seconds and the dryer will
“remember” these settings for that Knob Selection. In the future, when you
turn the selector knob to that cycle, your settings will be automatically
recalled. NOTE: Signal sound cannot be set for My Cycle.
NOTE: On some models this features is only available through the GE
Appliances SmartHQ App.
K Washer Link
This feature wirelessly links your washer to your dryer and uses the
connection information to automatically adjust the settings of your dryer for
the clothes just washed. If the dryer has a valid WiFi connection, and the
Washer Link option is selected, either via the button or the App, the light
above the button will be lit. If the option is not selected then the light
will turn off. If the dryer does not have a valid WiFi connection, and this
option is selected, either via the button or the App, the WiFi light and the
Washer Link light will blink and an error tone will play. NOTE: Signal sound
cannot be set for My Cycle.
NOTE: On some models this features is only available through the GE
Appliances SmartHQ App.
L Sound
Use the Sound button to change the volume of the pad presses and the end of
cycle signal. Press the button until you reach the desired volume or off.
NOTE: If your model doesn’t have a Sound button, press and hold the
Wrinkle Care button for 3 seconds to toggle sound option between enabled and
disabled. “Sound on” will show on the display and a tone will sound when
enabled. “Sound off” will show on the display and no tone will sound when
disabled.
M Drum Light
The drum light will turn on if, the Light button is pressed, or the door is
opened. It will turn off when the door is shut, the Light button is pressed
again or after 5 minutes if the door is left open.
NOTE: If your model doesn’t have the Light button, press and hold the
Damp Alert button for 3 seconds to turn on or off the light.
N Tangle Control (on some models)
Activates alternating forward and reverse tumbling to reduce tangling, dry
more evenly, and improve drying times. Typical loads such as bed and bath
mixed loads, where sheets, towels and pillow cases are laundered together,
benefit from this capability. When the dryer reverses direction, there will be
a slight pause and sound change.
NOTE: Tangle Control is selected by default for TOWELS and BULKY cycles.
O Reduce Static (on some models)
When selected, the dryer will spray a mist of water onto the load, at the end
of the drying cycle, to reduce static.
NOTE: This option is not available with BULKY, SANITIZE or STEAM cycles.
P Fabric Refresh (on some models)
Available for all cycles. When the Fabric Refresh button is pressed, the cycle
settings will change to dispense a dose of fragrance into your dryer to give a
fresh scent to your clothes.
There are 3 levels: Auto, More and Less. Each level is intended to give an
appropriate dose of fragrance according to the amount of clothes placed inside
the dryer. Press the Fabric Refresh button to switch between Less, Auto, More
or off.
Auto: Recommended to use with average load sizes to provide a light fresh
scent.
More: Recommended to use with large load sizes to provide a more intense
scent.
Less: Recommended to use with small loads or fewer garments to give a
soft scent.
NOTES:
- Dosing will depend on the cycle selected.
- Dosing may change on the same cycle due to temperature and load size.
- Dosing may be adjusted to provide more or less of the fresh scent liquid.
Filling the Fabric Refresh Tank
This Scent Delivery System is approved to be used with the following
liquids:
- Downy Wrinkle Releaser® – Light Fresh
- Bounce® In-Dryer Liquid Fabric Refresh
WARNING
The use of any liquid or substance with the Fabric Refresh System, other than
those listed above, is strictly prohibited and may result in a risk of fire,
explosion, electric shock, hazardous fumes, or injury to persons. Doing so may
also damage your dryer and void your Warranty.
The Fabric Refresh System is located on the inside of the dryer door and has a
dedicated tank for the approved liquids.
To fill the tank: 3
- Press the button to release the Fabric Refresh door, and then pull it down to open. NOTE: The tank may be filled in place or it may be removed by grasping its handle and pulling it out.
- Release the tank cap by turning it counter-clockwise and lift it up to remove.
- Pour the liquid fragrance into the tank. Make sure to not exceed the fill level indicated inside the tank.
- Replace the tank cap and turn it clockwise making sure the indents align.
- If removed, replace the tank into its compartment in the door making sure it is firmly seated. Close the Fabric Refresh door.
Loading
Always follow fabric manufacturer’s care label when laundering.
Sorting and Loading Hints
WARNING – Fire Hazard
- Keep flammable materials and vapors, such as gasoline, away from dryer.
- DO NOT dry anything that has ever had anything flammable on it (even after washing).
- No washer can completely remove oil.
- DO NOT dry anything that has ever had any type of oil on it (including cooking oils).
- Items containing foam, rubber, or plastic must be dried on a clothesline.
- Failure to do so can result in death, explosion, or fire.
As a general rule, if clothes are sorted properly for the washer, they are
sorted properly for the dryer. Try also to sort items according to size. For
example, do not dry a sheet with socks or other small items.
Do not add fabric softener sheets once the load has become warm. They may
cause fabric softener stains. Bounce® Fabric Conditioner Dryer Sheets have
been approved for use in this dryer when used in accordance with the
manufacturer’s instructions.
Do not overload. This wastes energy and causes wrinkling.
Drying Rack (on some models)
A handy drying rack may be used for drying delicate items such as washable
sweaters.
To install the drying rack:
- Lift the lint filter slightly. (Do not remove the lint filter completely).
- Place the rack in the dryer and lower its front legs and hook them in the slots.
- Press the rack down flat and lower the lint filter back down into position.
NOTES:
- The drying rack must be used with the TIMED DRY cycle. Use with sensor cycles may result in damp items or extended cycle times.
- Do not use this drying rack when there are other clothes in the dryer.
- If your model did not come with a drying rack, order WE01X25160 online at GEApplianceparts.com, 24 hours a day or by phone at 877.959.8688 during normal business hours.
Venting
Venting the Dryer
For the best drying performance, the dryer needs to be properly vented. The
dryer will use more energy and run longer if it is not vented to the
specifications below. Carefully follow the details on Exhausting in the
Installation Instructions.
Use only rigid metal 4” diameter ductwork inside the dryer cabinet. Use only
rigid metal or UL listed flexible metal 4” diameter ductwork for exhausting to
the outside.
- Do not use plastic or other combustible ductwork.
- Use the shortest length possible.
- Do not crush or collapse.
- Avoid resting the duct on sharp objects.
- Venting must conform to local building codes.
WARNING – Fire Hazard
This dryer MUST be exhausted to the outdoors.
Use only 4” rigid metal ducting for the home exhaust duct.
Use only 4” rigid metal or UL-listed dryer transition duct to connect the
dryer to the home exhaust.
DO NOT use a plastic vent.
DO NOT exhaust into a chimney, kitchen exhaust, gas vent, wall, ceiling,
attic, crawl space, or concealed space of a building.
DO NOT install a screen in or over the exhaust duct.
DO NOT install a booster fan in the exhaust duct.
NOTE: The booster fan warning does not apply to clothes dryers intended to be
installed in a multiple clothes dryer system, with an engineered exhaust duct
system that is installed per the clothes dryer manufacturer’s guidelines.
DO NOT use duct longer than specified in the exhaust length table.
Failure to follow these instructions can result in death or fire.
Vent Health
Is a diagnostic test to verify the status of the venting system. NOTE: To run
the test, ambient temperature must be below 85°F (if temperature is above 85°F
the test will be invalid and the main display will show “00”).
NOTE: On some models this features is only available through the GE
Appliances SmartHQ App.
To enter Vent Health test mode:
- Ensure the drum is empty.
- Ensure the lint filter is clean.
- Press and hold the Time and Level buttons for 3 seconds.
- Close the door and press Start.
After the test is run, the display will show a number. Use the table below to understand the result and the action needed.
Care and Cleaning
Fabric Refresh Tank
Clean the tank when switching to a different approved liquid or as needed. The
tank is located on the inside of the dryer door.
To clean the tank:
-
Press the button to release the Fabric Refresh door, and then pull it down to open.
-
Remove the tank by grasping its handle and pulling it out.
-
Release the tank cap by turning it counter-clockwise and lift it up to remove.
-
Run hot water into the tank. Replace the tank cap and turn it clockwise making sure the indents align.
Shake the tank gently -
Drain the water over a sink by pressing the drain button located at the bottom of the tank.
CAUTION
Water might be hot. Wear heavy rubber dish washing gloves to press the drain button to avoid the draining hot water.
Repeat fill, shake and drain until the water is clear. -
Replace the tank by aligning it properly to its compartment and sliding it back into place.
Make sure to push it all the way in. -
Close the Fabric Refresh door.
Interior and Duct
The interior of the appliance and exhaust duct should be cleaned once a year
by qualified service personnel.
The Exhaust Duct: Inspect and clean the exhaust ducting at least once a
year to prevent clogging. A partially clogged exhaust can lengthen the drying
time.
Follow these steps:
- Turn off electrical supply by disconnecting the plug from the wall socket.
- Disconnect the duct from the dryer.
- Vacuum the duct with the hose attachment and reconnect the duct.
The Exhaust Hood: Check with a mirror that the inside flaps of the hood move freely when operating. Make sure that there is no wildlife (birds, insects, etc.) nesting inside the duct or hood.
Fabric Refresh Nozzle
Drips may occur from the nozzle and periodic cleaning may be required.
Use a damp wash cloth to wipe the liquid residue off the Nozzle and below the
nozzle. This should be done whenever liquid residue or lint build up is
noticed.
Lint Filter
Clean the lint filter before each use.
Remove by pulling straight up. Run your fingers across the filter.
A waxy buildup may form on the lint filter from using dryer added fabric
softener sheets.
To remove this buildup, wash the lint screen in warm, soapy water.
Dry thoroughly and replace.
Vacuum the lint from the dryer lint filter area if you notice a change in
dryer performance.
NEVER OPERATE THE DRYER WITHOUT ITS FILTER IN PLACE
Exterior
Wipe or dust any spills or washing compounds with a damp cloth. Dryer control
panel and finishes may be damaged by some laundry pretreatment soil and stain
remover products. Apply these products away from the dryer. The fabric may
then be washed and dried normally. Damage to your dryer caused by these
products is not covered by your warranty.
Stainless Steel
To clean stainless steel surfaces use a damp cloth with a mild, non-abrasive
cleaner suitable for stainless steel surfaces. Remove the cleaner residue and
then dry with a clean cloth.
The stainless steel used to make the dryer drum provides the highest
reliability available in a GE Appliances dryer.
If the dryer drum should be scratched or dented during normal use, the drum
will not rust or corrode. These surface blemishes will not affect the function
or durability of the drum.
Drum Light
The drum light is an LED light. Replacement must be done by a qualified
technician.
Troubleshooting Tips… Before you call for service
GE Appliances Dryer Limited Warranty
GEAppliances.com
All warranty service is provided by our Factory Service Centers, or an
authorized Customer Care® technician. To schedule service online, visit us at
GEAppliances.com/service, or call GE
Appliances at 800.GE.CARES (800.432.2737). Please have your serial number and
your model number available when calling for service.
Servicing your appliance may require the use of the onboard data port for
diagnostics. This gives a GE Appliances factory service technician the ability
to quickly diagnose any issues with your appliance and helps GE Appliances
improve its products by providing GE Appliances with information on your
appliance. If you do not want your appliance data to be sent to GE Appliances,
please advise your technician not to submit the data to GE Appliances at the
time of service.
What is not covered:
- Service trips to your home to teach you how to use the product.
- Improper installation, delivery or maintenance.
- Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.
- Replacement of house fuses or resetting of circuit breakers.
- Products which are not defective or broken, or which are working as described in the Owner’s Manual.
- Damage to the product caused by accident, fire, floods or acts of God.
- Incidental or consequential damage caused by possible defects with this appliance.
- Defects or damage due to operation in freezing temperatures.
- Damage caused after delivery.
- Product not accessible to provide required service.
EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of
merchantability or fitness for a particular purpose, are limited to one year
or the shortest period allowed by law.
In the United States:
This limited warranty is extended to the original purchaser and any succeeding
owner for products purchased for home use within the USA. If the product is
located in an area where service by a GE Appliances Authorized Servicer is not
available, you may be responsible for a trip charge or you may be required to
bring the product to an Authorized GE Appliances Service location for service.
In Alaska, the limited warranty excludes the cost of shipping or service calls
to your home.
Some states do not allow the exclusion or limitation of incidental or
consequential damages. This limited warranty gives you specific legal rights,
and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs
office or your state’s Attorney General.
Warrantor: GE Appliances, a Haier Company, Louisville, KY 40225
In Canada:
This limited warranty is extended to the original purchaser and any succeeding
owner for products purchased in Canada for home use within Canada. If the
product is located in an area where service by a GE Appliances Authorized
Servicer is not available, you may be responsible for a trip charge or you may
be required to bring the product to an Authorized GE Appliances Service
location.
Some provinces do not allow the exclusion or limitation of incidental or
consequential damages. This limited warranty gives you specific legal rights,
and you may also have other rights which vary from province to province. To
know what your legal rights are, consult your local or provincial consumer
affairs office.
Warrantor: MC Commercial Inc., Burlington, ON, L7R 5B6
Extended Warranties: Purchase a GE Appliances extended warranty and learn
about special discounts that are available while your warranty is still in
effect. You can purchase it online anytime at GEAppliances.com/extended-
warranty or call 800.626.2224
during normal business hours. GE Appliances Service will still be there after
your warranty expires.
Consumer Support
GE Appliances Website
Have a question or need assistance with your appliance? Try the GE Appliances
Website 24 hours a day, any day of the year! You can also shop for more great
GE Appliances products and take advantage of all our online support services
designed for your convenience.
In the US: GEAppliances.com
In Canada: GEAppliances.ca
Register Your Appliance
Register your new appliance online at your convenience! Timely product
registration will allow for enhanced communication and prompt service under
the terms of your warranty, should the need arise. You may also mail in the
pre-printed registration card included in the packing material. In the US:
GEAppliances.com/register
In Canada: GEAppliances.ca/after-sales-support
Schedule Service
Expert GE Appliances repair service is only one step away from your door. Get
online and schedule your service at your convenience any day of the year. In
the US: GEAppliances.com/service or call
800.432.2737 during normal business hours.
In Canada: GEAppliances.ca/after-sales-support or call 800.561.3344.
Extended Warranties
Purchase a GE Appliances extended warranty and learn about special discounts
that are available while your warranty is still in effect. You can purchase it
online anytime. GE Appliances Services will still be there after your warranty
expires. In the US: GEAppliances.com/extended-
warranty or call 800.626.2224
during normal business hours.
In Canada: GEAppliances.ca/purchase-extended-
warranty or call
866.277.9842.
Remote Connectivity
For assistance with wireless network connectivity (for models with remote
enable), in the US visit our website at
GEAppliances.com/connect or call
800.220.6899.
In Canada: GEAppliances.ca/connected-appliances or call 800.220.6899
Parts and Accessories
Individuals qualified to service their own appliances can have parts or
accessories sent directly to their homes (VISA, MasterCard and Discover cards
are accepted). Order online today 24 hours every day.
In the US: GEApplianceparts.com or by
phone at 877.959.8688 during normal business hours.
In Canada: GEAppliances.ca/parts-filters-accessories or call
800.661.1616.
Instructions contained in this manual cover procedures to be performed by any
user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause
unsafe operation.
Contact Us
If you are not satisfied with the service you receive from GE Appliances,
contact us on our Website with all the details including your phone number, or
write to:
In the US: General Manager, Customer Relations | GE Appliances, Appliance
Park | Louisville, KY 40225
GEAppliances.com/contact or call
800.626.2000
In Canada: Director, Customer Relations | MC Commercial Inc. | Suite 300,
5420 North Service Road | Burlington, ON L7L 6C7
GEAppliances.ca/contact-us or call
877.994.5366
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>