MERKURY Smart WiFi 4 Outlet Extender User Guide
- July 27, 2024
- Merkury
Table of Contents
MERKURY Smart WiFi 4 Outlet Extender
Thank you for purchasing your Merkury Smart home product.
Get started using your new devices by downloading Merkury Smart, one
convenient app that manages everything straight from your phone or tablet.
Easily connect to your home Wi-Fi, and control multiple devices from the touch
of your fingertips.
What’s in the Box
Get Ready
STEP 1
Download the Merkury Smart App from App Store or Google Play.
- Register an account on your App.
- Enter your email address.
- Enter the verification code and create a password.
- Log in to the App.
STEP 2:
Plug In
Plug the device into the wall. Make sure the reset button on the device is
flashing rapidly blue, indicating the device is ready to connect. see reset
instructions on p. 4
STEP 3
- Add device: Easy Mode.
- In the Merkury Smart app, on the top corner of the Devices screen, click Choose “Smart Power”.
- Make sure the reset button on the device is flashing rapidly blue, indicating the device is ready to connect using Easy Mode. If not, press and hold the button for 10 seconds until the reset button is flashing rapidly, then press “Next Step”.
- Enter your Wi-Fi network and password.
- The Merkury Smart app will try to connect your device.
NOTE : Merkury Smart can’t connect to 5GHz networks. If the connection fails, try to connect using AP Mode.
Add device: Backup AP Mode
- Make sure the device is in AP Mode, blinking slowly *see reset instructions on p. 4
- In the Merkury Smart app, on the top corner of the Devices screen, click Choose “Smart Power” Choose “AP Mode” in the top corner.
- Click Next and enter your Wi-Fi details.
- Follow the instructions to choose the device from your Wi-Fi list.
- The device will connect.
NOTE : Merkury Smart can’t connect to 5GHz networks.
How do I reset the device and what does the blinking light mean?
Reset the plug by pressing and holding the button for 10 seconds until the
indicator light is flashing rapidly.
- Reset one time (press and hold) to reach Easy mode (Fast blinking, 2x per second)
- Reset again (press and hold) to reach AP Mode (Slow blinking, every 3 seconds)
Frequently Asked Questions
-
Can I control each outlet individually?
Yes, each outlet can be named and controled individually. On the app, each will have a on/off button, with a little pencil icon next to it. Press the on/off button to toggle the outlet power, and press the pencil icon to rename the outlet. -
Can I group multiple Merkury devices together?
Yes, you can group multiple devices of the same type together, by room, location, or however else you want. The same devices can be in multiple groups. (For example, create a group for “Bedroom” and another group for “Entire House”, and your Bedroom lights can be included in both groups). From your main device list, click on one of the devices you want to group. Press the “•••” button on the top right for advanced settings, and click Create Group. You’ll then be able to choose which devices you’d like to group together and will be able to rename them. -
My Merkury device has a funny name. How do I rename it?
From your main device list, click on one of the devices you want to rename, press the “•••” button on the top right for advanced settings, and click Modify Device Name (or Modify Group Name, if applicable). You’ll then be able to choose a more familiar name. -
How do I customize my dashboard?
Select the “Edit” option on the top of “Home” page. Create additional pages on your dashboard by dragging tiles to the right and organize devices to fit how you use them. -
How Many Devices Can I Control?
Merkury Smart app can control an unlimited amount of devices in an unlimited amount of locations. Your router may have a limit of how many devices can be connected to one router. -
How do I rename my device?
From your main device list, click on the device you want to rename, then click “Device Settings”, then click on “Device Name”. Rename your device to a more familiar name like “Bedroom” or “Living Room” and then click Save. -
The device appears offline or unreachable, what should I do?
Make sure your Wi-Fi router is online and in range. Make sure you have the latest Merkury Smart functionality by clicking “Check for firmware update” in your device settings. -
What’s the Wireless Range?
The range of your home Wi-Fi is heavily dependent on your home router and the conditions of the room. Check with your router specifications for exact range data. -
If my Wi-Fi/Internet goes down, will my device still work?
Merkury products need to be connected to Wi-Fi in order to use them remotely.
Troubleshooting
Reset the device
Cannot connect to your Wi-Fi network. Make sure you entered the correct Wi-Fi
password during the Wi-Fi setup. Check whether there are any Internet
connection problems. If the Wi-Fi signal is too weak, reset your Wi-Fi router
and try again.
- To Reset plugs, press and hold the power button for 3 seconds.
- Reset one time (press and hold) to reach Easy mode (Fast blinking blue)
- Reset two times (press and hold) to reach AP Mode (Slow blinking blue)
System Requirements
- A mobile device running the latest version of iOS® or Android™, or its two previous versions.
- 2.4 GHz Wi-Fi network (Note: You may need to activate this frequency through your Wi-Fi account settings.)
Technical Specifications
- Input voltage: 125V
- Input frequency: 60Hz
- Max. load current: 15A
- Max. Power: 1875W
- Wi-Fi: IEEE 802.11n, 2.4 GHz (not compatible with 5GHz Wi-Fi networks)
VOICE CONTROL GUIDE
Thank you for purchasing your MERKURY smart home product. Make sure your
devices are already set up using the Merkury Smart app, then follow these
steps. Control each outlet of your Smart Wi-Fi Outlet Extender using the
Merkury Smart app and your voice assistant will recognize and follow
instructions to control that Smart Wi-Fi Outlet Extender. To control your
MERKURY smart bulbs, plugs or surge protectors, just say “OK Google,“ or “Hey
Google,“ and ask. Make sure your devices are already set up using the Merkury
Smart app.
- “Hey Google, turn on all the lights in my bedroom.“
- “Hey Google, turn off fan.“
- “Hey Google, set the bedroom light to orange.“
- “Hey Google, turn off the coffee machine.“
- “Hey Google, set the living room to 50%.“
- “Hey Google, dim porch light.“
- Open the Google Home app and go to Home Control in the menu.
- Tap the “+“ button.
- Choose Merkury Smart from the list of Home Control partners.
- Authorize youraccount with Google Assistant using the username and password from your Merkury Smart app.
Now your Google Home app and Merkury devices are linked! You’re now able to say “Hey Google“ and control your Merkury devices. At any time, go into the “Home Control“ section of the Google Home app to set nicknames and rooms for your devices. You can rename your devices in the Merkury Smart app, and Google Assistant will refer to them by the same name. So if you rename a smart plug to “Living Room“ or a nickname like “Blossom,“ then Google Assistant will use that same name later on. You can always give it a nickname using the Google Home app as well. You can also assign plugs to a specific room, like “Bedroom“ or “Kitchen.“ Google Assistant will be able to control devices by room.
To control your MERKURY smart bulbs, plugs or surge protectors, just ask Alexa. Make sure your devices are already set up using the Merkury Smart app.
*Things you can say:**
- “Alexa, discover my devices.“
- “Alexa, turn on the bedroom light.“
- “Alexa, set the bedroom light to orange.“
- “Alexa, turn off the coffee machine.“
- “Alexa, set the living room to 50%.“
- “Alexa, dim porch light.“
- Open the Alexa app and go to Skills in the menu.
- Search for Merkury Smart Outlet then tap Enable.
- Authorize your account with Smart Home Skills using the username and password from your Merkury Smart app.
- Choose “Discover Devices.“ After a few seconds your Merkury devices will be displayed under Smart Home in the Alexa app.
- You can rename your devices in the Merkury Smart app, and Alexa will refer to them by the same name. So if you rename a smart plug to “Living Room“ or a nickname like “Blossom,“ then Alexa will use that same name later on. Alternatively, you can create an Alexa group, like “Bedroom“ or “Downstairs,“ and add the device to the group. Alexa will recognize the group name in the Alexa app, or the device name in the Merkury Smart app.
support.merkurysmart.com
or tap ‘support‘ for help in the Merkury Smart app.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>