ASRock PG27QFT2A 27 Inch Gaming Monitor User Manual

: July 25, 2024
: ASRock

Table of Contents

ASRock PG27QFT2A 27 Inch Gaming Monitor
Product Information
Frequently Asked Questions
Introduction
- Package Contents
Setting up the Monitor
Monitor Overview
Specifications
Operating the Monitor
OSD Setup
Troubleshooting
Safety Instructions
FCC STATEMENT
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

ASRock PG27QFT2A 27 Inch Gaming Monitor

Product Information

Specifications

Model: PG27QFT2A
Manufacturer: ASRock
Screen Size: 27 inches
Resolution: 2560 x 1440 pixels
Refresh Rate: 144Hz
Connections: HDMI, DisplayPort

Frequently Asked Questions

Q: Can I use a different power cord with this monitor?

A: No, it is recommended to use the included power cord exclusively for this monitor to ensure proper functionality and safety.

Q: What should I do if any components are missing from the package?

A: If any items are missing or damaged, please contact your place of purchase or local distributor for assistance.

Q: How do I adjust the viewing angle of the monitor?

A: You can adjust the viewing angle by following the instructions provided in Chapter 2 - Setting up the Monitor, specifically section 2.4 - Adjusting the Viewing Angle.

Introduction

Thank you for purchasing PG27QFT2A, a reliable monitor produced under ASRock’s consistently stringent quality control. It delivers excellent performance with robust design conforming to ASRock’s commitment to quality and endurance.

Package Contents

Your monitor ships with the components shown below. Please make sure that you have received all the components and contact your place of purchase or local distributor if any of the items is damaged or missing.

ASRock PG27QFT2A Monitor
ASRock PG27QFT2A Stand Arm
ASRock PG27QFT2A Stand Base
ASRock PG27QFT2A Quick Start Guide
HDMI Cable
DisplayPort Cable
Wi-Fi Antenna Cables
Power Cord
PG Cable Sleeve

Important
Package contents may vary by country.

The included power cord is exclusively for this monitor and should not be used with other products.

Setting up the Monitor

Attaching the Stand Arm and Base

Step 1. Installing the Stand Base

Leave the monitor in its protective foam packaging.

Important
Place the monitor in its protective foam packaging, or on a soft, protected surface to avoid scratching the display screen.

Insert the stand base to the stand arm and tighten the screw at the bottom of the stand base.

Step 2. Installing the Stand Arm

Align and slide the two tabs on the stand arm to the groove on the back of the monitor until it snaps into place.
Push the stand lock to the locked position to ensure stability.

Step 3. Placing the Monitor Upright
Lift the monitor carefully out of the foam packaging and into its upright position on a flat, stable surface.

Important
Be careful not to touch or press the display screen area when lifting or moving the monitor to avoid any scratches or damage.

Detaching the Stand Arm and Base
Before removing the stand, be sure to turn off the monitor and disconnect all cables.

Push the stand lock to the unlock position. Lift upward to disengage the tabs on the stand arm from the monitor. Remove the stand (arm and base).
Release the screw at the bottom of the stand base. Pull to remove the stand base from the stand arm.

Making Connections

Connecting the Power Cord
Connect the power cord to the monitor and to an electrical wall outlet. Pass the cable through the cable management hole on the stand arm.

Important

Please make sure to make a grounding connection before connecting the power plug to the power source.
Additionally, when disconnecting the grounding connection, be sure to discon-nect the power plug from the power source before proceeding.

Connecting the Monitor to the PC / Laptop

HDMI Connection
Connect one end of the HDMI cable to the HDMI connector on the rear side of the monitor. Then connect the other end to the HDMI connector on the PC or laptop. Pass the cable through the cable management hole on the stand arm.

DisplayPort Connection
Connect one end of the DisplayPort cable to the DisplayPort input connector on the rear side of the monitor. Then connect the other end to the DisplayPort output connector on the PC or laptop. Pass the cable through the cable management hole on the stand arm.

Antenna Cable Connection
This monitor has a built-in Wi-Fi antenna. Placed on the table, the integrated antenna on the back of the monitor provides great Wi-Fi connectivity up to 7dBi peak gain. If your motherboard comes with built-in Wifi, use the provided antenna cables to turn your monitor into a powerful wireless antenna.

Two antenna ports are located on the back of the monitor stand. Connect one end of the antenna cable to the antenna connector on the stand and tighten it firmly. Then connect the other end to the antenna port on the PC or laptop.
The transmission speed may vary according to the environment.

Audio Cable Connection
You can connect headphones to the headphone jack on the bottom side of the monitor. Pass the cable through the cable management hole on the stand arm.

Adjusting the Viewing Angle

Tilt Angle Adjustment

For optimal viewing, it is recommended to look at the full face of the monitor, and then adjust the monitor’s angle to your preference.
Hold the stand firmly with one hand while tilting the monitor forward or backward with the other hand so you do not topple the monitor when you adjust the monitor’s angle.
You can adjust the tilted angle from -5° to 20°.

Important
Be careful not to touch or press the display screen area when adjusting the monitor.

Swivel Angle Adjustment
You are able to swivel the monitor for the angle.

Important
Be careful not to touch or press the display screen area when adjusting the monitor.

Using the Security Slot
This monitor supports a Kensington-type security slot. The Kensington lock can be used to secure the monitor and prevent it from being stolen in public locations.

NOTE:
Kensington lock is not included. You need to purchase an additional locking device.

Monitor Overview

Front View

No.	Item
1	Display screen

2

| Front Panel Controls (Hot Keys/OSD Keys)

The labels on the front panel correspond to the buttons on the back.

Rear View

No.	Item	Description

1

| ****

Power On/Off button

| Press to turn the monitor on.

Press and hold for 3 seconds to turn the monitor off.

The color definition of the power indicator:

• Solid Blue – Power on mode

• Solid Amber – Standby mode

• LED Off-Off mode

2

| ****

Hot Keys/OSD Keys

| Please see “Hot Keys” on page 22 and “OSD Keys” on page 23 for more information.

3

| ****

Serial label

| Lists the model name of the monitor and the

power rating information.

4

| ****

Built-in Speakers

| The monitor is equipped with built-in speakers for

audio output.

5

| ****

Kensington Lock slot

Bottom View

No.	Item	Description
1	AC-IN port	Connect the power cord.
2	HDMI-1 port	Connect your computer with the HDMI cable.
3	HDMI-2 port	Connect your computer with the HDMI cable.
4	DisplayPort	Connect your computer with the DisplayPort cable.
5	Audio output	Connect your headphones with the audio cable. (Purchase

separately)

Specifications

Monitor Specifications

Model: PG27QFT2A

Display

| Panel Size| 27″
---|---|---
Viewing Area| 596.736(H)*335.664(V)
Aspect Ratio| 16:9
Panel Type| IPS
Viewing Angle| 178°(H) / 178°(V)
Resolution| QHD (2,560 x 1,440)
Pixel Pitch| 0.2331 (mm)
Curvature| Flat
Refresh Rate| 180Hz

Response Time

I/O Ports

Digital Signal Frequency

| ****

HDMI

| 15kHz~215KHz (H);

48Hz~144Hz (V)

DP

| 283kHz~283KHz (H);

48Hz~180Hz (V)

Power Consumption

| Power Consumption (Max)| ≦ 55W
---|---|---
Power Saving Mode| ≦ 0.5 W
Power Off Mode| ≦ 0.3 W
Voltage| <3.5mA at 264V/60 Hz.

Mechanical Design

VESA Mount

| 100×100 mm (4 screw holes)

M4*12 mm

Dimension

(W x H x D)

| Dimension with Stand| 614x542x258 (mm)
Dimension without stand| 614x366x72 (mm)

Weight

| Net Weight with Stand| 7.7KG
Net Weight without Stand| 5.45KG
Gross Weight| 9.7KG

Environment

| ****

Operating

| • Temperature: 0℃ to 40℃

• Humidity: 20% to 80%,

non-condensing

• Altitude: 0 ~ 3048m

Storage

| • Temperature: -20℃ to 60℃

• Humidity: 20% to 80%,

non-condensing

• Altitude : 0~12192m

Supported Timing List

Standard	Resolution	PG27QFT2A
HDMI	DP
IBM MODE DOS	720×400 @70Hz	V

VGA

| 640×480 @60Hz| V| V
640×480 @67Hz| V| V
640×480 @72Hz| V| V
640×480 @75Hz| V| V

SVGA

| 800×600 @56Hz| V| V
800×600 @60Hz| V| V
800×600 @72Hz| V| V
800×600 @75Hz| V| V

XGA

| 1024×768 @60Hz| V| V
1024×768 @70Hz| V| V
1024×768 @75Hz| V| V

SXGA

| 1280×1024 @60Hz| V| V
1280×1024 @75Hz| V| V
WXGA+| 1440×900 @60Hz| V| V
WSXGA+| 1680×1050 @60Hz| V| V

—-

| 1152×864 @75Hz| V| V
1280×960 @60Hz| V| V
1280×720 @60Hz| V| V

QHD

| 2560×1440 @60Hz| V| V
2560×1440 @120Hz| V| V
2560×1440 @144Hz| V| V
2560×1440 @180Hz| V| V

Video Timing Resolution

| 640x480P 59.94/60Hz 4:3| V| V
---|---|---|---
720x480P 59.94/60Hz 16:9| V| V
720x576P 50Hz 16:9| V| V
1280x720P 50Hz 16:9| V| V
1280x720P 59.94/60Hz 16:9| V| V
1920x1080p 50Hz 16:9| V| V
1920x1080P 59.94/60Hz 16:9| V| V
1920x1080P 119.88/120Hz 16:9/1:1| V| V

Operating the Monitor

Powering On/Off the Monitor

Press the Power button to turn on the monitor. The power indicator lights up in solid blue to show that the monitor is ON.
To turn the monitor off, press and hold the Power button for about 3 seconds until the LED light on the Power button turns OFF.

The color definition of the power indicator:

LED Indicator

| Status|

Description

---|---|---
Solid Blue| On| Solid blue light indicates the monitor is turned on.
Solid Amber| Standby| A solid amber light indicates the monitor is in standby mode.
LED Off| Off| No light indicates the monitor is turned off.

Hot Keys

When the OSD screen is off, press the control buttons on the rear side of the monitor to access the OSD menu, adjust the volume, change the preset mode, or select the input source.
The labels on the front panel correspond to the buttons on the back.

OSD Keys
When the OSD screen is on, press the control buttons on the rear side of the monitor to navigate the OSD menu and adjust the settings.

To access the OSD (On-Screen Display) menu, press the Menu button to access the OSD main menu.
Use the Up and Down buttons to navigate through OSD menus and items.
Press the Enter button to confirm the selection.
Press the Exit button to exit the current menu.

OSD Setup

This chapter provides you with essential information on OSD Setup.

Important
All information is subject to change without prior notice.

Accessing the OSD Menu
After you press the Menu button, the OSD menu appears in the lower right corner of your monitor screen.

No.

| Item|

Description

---|---|---
1| Main Menu Item| Display the main menu items.
2| Sub Menu Item| Display the sub-menu items.
3| Sub Menu| Display the sub-menu.

4

|

OSD Key

| Follow the key guide displayed at the bottom of the OSD screen to move or select (adjust) OSD settings.

OSD Menus

Function: Luminance

Main Menu Item

| Sub Menu Item| Sub Menu|

Description

---|---|---|---
Luminance| Contrast| 0-100| Contrast adjusts the degree of difference between darkness and lightness on the monitor screen.
Brightness| 0-100| Brightness adjusts the luminance

of the backlight.

Function: Image Setup

Main Menu Item

| Sub Menu Item| Sub Menu|

Description

---|---|---|---
Image Setup| Image Ratio| Full| Select Image Aspect Ratio
Aspect
OD| On| Overdrive Adjustment
Off
FreeSync Premium| On| FreeSync Premium On or Off
Off
HDR| Auto| HDR Auto or Off
Off

Function: Color Temp.

Main Menu Item

| Sub Menu Item| Sub Menu|

Description

---|---|---|---
Color Temp.| Normal| ─| Loads the monitor’s default color settings.
Warm| ─| Increases the color temperature. The screen appears warmer with

a red/yellow tint.

Cool| ─| Decreases the color temperature. The screen appears cooler with a blue tint.
User| Red| Allows you to manually adjust the color settings.

Press the and buttons to adjust the three colors (Red, Green, Blue) values and create your own preset color mode.

Green
Blue
Low Blue Light

Function: OSD Setup

Main Menu Item| Sub Menu Item| Sub Menu|

Description

---|---|---|---
OSD Setup| H. Position| 0-100| Adjust the horizontal position of OSD
V. Position| 0-100| Adjust the vertical position of

OSD

Timeout| 5-100| Adjust the OSD Timeout
Language| ─| Select the OSD language

Function: Extra

Main Menu Item

| Sub Menu Item| Sub Menu|

Description

---|---|---|---
Extra| Input Select| Auto| Select input source
HDMI1
HDMI2
DisplayPort
DDC/CI| On or Off| Turn ON/OFF DDC/CI Support
Reset| Yes or No| Reset the menu to default.
Information| ─| Show the information of the main image source.

Troubleshooting

Problem and Question

|

Possible Solution

---|---

The power LED is not on

| • Check if the Power button is pressed and the monitor is powered on.

• Power Cord should be connected.

No signal| • Check that the video cable is properly connected. If the connector is loose, tighten the connector’s screws.

• Check the video cable’s connection pins for damage.

Picture is fuzzy| •   Adjust the Contrast and Brightness Controls.
Picture bounces or a wave pattern is present in the picture| •   Move electrical devices that may cause electrical interference.
The power LED is ON (Blue) but there’s no video or no picture.| •   Computer Power Switch should be in the ON position.

• Computer Graphics Card should be snugly seated in its slot.

• Make sure the Monitor’s video cable is properly connected to the computer.

• Inspect the Monitor’s video cable and make sure none of the pins are bent.

Missing one of the primary colors (RED, GREEN, or BLUE)| •   Inspect the Monitor’s video cable and make sure that none of the pins are bent.
The picture has color defects (white does not look white)| •   Adjust RGB color or select color temperature.
Poor brightness or contrast| •   When the brightness of the screen lowers after being used for a certain period and the function of the display is affected, send it to our authorized service center for repair.
Unable to open OSD menu.| •   Turn off your monitor, unplug the power cord and plug it back in, then power on the monitor.

Safety Instructions

Read the safety instructions carefully and thoroughly.
All cautions and warnings on the device or User Guide should be noted.
Refer servicing to qualified personnel only.

Safety Information

Make sure that the power voltage is within its safety range and has been adjusted properly to the value of 100~240V before connecting the device to the power outlet.
To avoid electrical shock, always use the power cord and plug with a properly grounded power outlet.
If the power cord comes with a 3-pin plug, do not disable the protective earth pin from the plug.
Always disconnect the power cord or switch the wall socket off if the device is left unused for a certain time to achieve zero energy consumption.
Place the power cord in a way that people are unlikely to step on it. Do not place anything on the power cord.
If this device comes with an adapter, use only the ASRock-provided AC adapter approved for use with this device.
To prevent fire or shock hazards, never expose the monitor to rain or moisture.
Never try to open the monitor cabinet. The dangerous high voltages inside the monitor may result in serious physical injury.
Never place this product near or over a radiator or heat source unless proper ventilation is provided.
Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
Never push objects or spill liquid of any kind into the slots on the monitor cabinet.

European Union:
Batteries, battery packs, and accumulators should not be disposed of as unsorted household waste. Please use the public collection system to return, recycle, or treat them in compliance with local regulations.

California, USA:
The button cell battery may contain perchlorate material and requires special handling when recycled or disposed of in California. For further information please visit: https://dtsc.ca.gov/perchlorate/.

Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

This class B digital apparatus complies with Canadian ICES-003.
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Environment

To reduce the possibility of heat-related injuries or overheating the device, do not place the device on a soft, unsteady surface or obstruct its air ventilators.
Use this device only on a hard, flat, and steady surface.
To prevent the device from tipping over, secure the device to a desk, wall, or fixed object with an anti-tip fastener that helps to properly support the device and keep it safe in place.
To prevent fire or shock hazards, keep this device away from humidity and high temperatures.
Do not leave the device in an unconditioned environment with a storage temperature above 60℃ or below -20℃, which may damage the device.
The maximum operating temperature is around 40℃.
When cleaning the device, be sure to remove the power plug. Use a piece of soft cloth rather than industrial chemicals to clean the device. Never pour any liquid into the opening; that could damage the device or cause electric shock.
Always keep strong magnetic or electrical objects away from the device.
If any of the following situations arise, get the device checked by service personnel:
- The power cord or plug is damaged.
- Liquid has penetrated the device.
- The device has been exposed to moisture.
- The device does not work well or you can not get it working according to the User Guide.
- The device has dropped and damaged.
- The device has obvious signs of breakage.

Warning!
Overuse of screens is likely to affect eyesight.

Recommendations:

Take a 10-minute break for every 30 minutes of screen time.
Children under 2 years of age should have no screen time. For children aged 2 years and over, screen time should be limited to less than one hour per day.

CE Conformity

This device complies with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive (2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive (2011/65/EU). This product has been tested and found to comply with the harmonized standards for Information Technology Equipment published under Directives of the Official Journal of the European Union.

ASRock Contact Information

ASRock EUROPE B.V.
Address : Bijsterhuizen 11-11, 6546 AR Nijmegen,The Netherlands
Phone: +31-24-345-44-33

Technical Support

Phone: +31-24-345-44-33
Online Support https://event.asrock.com/tsd.asp.

FCC STATEMENT

FCC-B Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the measures listed below:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/television technician for help.

Notice

The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Shielded interface cables and AC power cord, if any, must be used to comply with the emission limits.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference
This device must accept any interference received, including interference that may cause undesired operation.

ASRock Contact Information

ASRock America, Inc.
Address: 13848 Magnolia Ave, Chino, CA91710, U.S.A. Phone: +1-909-590-8308

Technical Support

Phone: +1-909-590-8308
Online Support https://event.asrock.com/tsd.asp.

WEEE Statement
Under the European Union (“EU”) Directive on Waste Electrical and Electronic Equipment, Directive 2012/19/EU, products of “electrical and electronic equipment” cannot be discarded as municipal waste anymore and manufacturers of covered electronic equipment will be obligated to take back such products at the end of their useful life.

Chemical Substances Information
In compliance with chemical substances regulations, such as the EU REACH Regulation (Regulation EC No. 1907/2006 of the European Parliament and the Council), ASRock provides the relevant information at: https://asrock.com/general/about.asp?cat=Responsibility

RoHS Statement

Japan JIS C 0950 Material Declaration
A Japanese regulatory requirement, defined by specification JIS C 0950, mandates that manufacturers provide material declarations for certain categories of electronic products offered for sale after July 1, 2006.

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress, and HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Copyright and Trademarks Notice
Copyright © ASRock Inc. All rights reserved. The ASRock logo used is a registered trademark of ASRock Inc. All other marks and names mentioned may be trademarks of their respective owners. No warranty as to accuracy or completeness is expressed or implied. ASRock reserves the right to make changes to this document without prior notice.

Technical Support
If a problem arises with your product and no solution can be obtained from the user’s manual, please contact your place of purchase or local distributor. Alternatively, please visit https://www.asrock.com for further guidance.

Product information for EU energy label
https://eprel.ec.europa.eu/qr/1115756.

Copyright Notice

No part of this documentation may be reproduced, transcribed, transmitted, or translated in any language, in any form, or by any means, except duplication of documentation by the purchaser for backup purposes, without the written consent of ASRock Inc.
Products and corporate names appearing in this documentation may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to infringe.

Disclaimer
Because the monitor specifications and the firmware might be updated, the content of this documentation will be subject to change without notice. In case any modifications to this documentation occur, the updated version will be available on ASRock’s website without further notice. If you require technical support related to this monitor, please visit our website for specific information about the model you are using. You may find the latest monitor support list on ASRock’s website as well.