ACCENTRA ASSA ABLOY Multi Family Management System User Guide

June 30, 2024
ACCENTRA

ACCENTRA ASSA ABLOY Multi Family Management System

USER MANUAL

1. What is Resident Managed Access™?

This is a feature of the ASSA ABLOY ACCENTRA™ Multi-Family Management System that allows you to remotely unlock doors; view access logs for you and your guests; and issue mobile access credentials to your guests/visitors using your mobile device or a computer. Guests can be given access for specified periods of time, so if you go on vacation your house sitter, or pet sitter can have access to your residence.

Depending on the level of access your facility manager provides, you may not see some of the functions described here.

2. Setting up Resident Managed Access™

When your facility manager enables access, you will get an email that contains a link that brings you to the system Set a Password site. Once you set your password, you will have access to the system.

Setting

3. Inviting Guests

Inviting Guests is simple, follow these steps:

Inviting Guests

4. Unlocking a Door

Unlocking a Door

5. Viewing Access Activity

If you want to know when your guests have come in, use the Access Activity feature.

Viewing

6. Other Useful Information

If you need help, tap the Menu icon in the upper left corner of the Home screen. Tap on Help for answers to common problems. Tap on Support to get the contact information for your facility support person.

80-8150-0062-999-EN 04/24

Copyright © 2019-2024, ASSA ABLOY ACCENTRA™ Access and Egress Hardware Group, Inc. All rights reserved. Reproduction in whole or in part without the express written permission of ASSA ABLOY Access and Egress Hardware Group, Inc. is prohibited. Patent pending and/or patent www.assaabloydss.com/patents.

Specifications:

  • Product Name: ASSA ABLOY ACCENTRA Multi-Family Management System

  • Feature: Resident Managed AccessTM

  • Compatibility: Works with mobile devices and computers

  • Password Requirements: At least one number, one special character, one uppercase letter, one lowercase letter, and at least 12 characters long.

FAQ

Q: What should I do if I forget my password?

A: If you forget your password, you can use the “Forgot Password” option on the login screen to reset it.

Q: Can I revoke access for a guest before the specified date?

A: Yes, you can revoke access for a guest at any time by accessing the Guest screen and managing their access rights.

References

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