GoveeLife H717A Electric Kettle User Manual

July 25, 2024
GoveeLife

GoveeLife H717A Electric Kettle

Specifications

  • Model: H717A
  • Product: Electric Kettle
  • Contents: User Manual, Power Base, Quick Start Guide, Service Card
  • Temperature Range: 104°F – 212°F / 40°C – 100°C
  • Power Cord: 3-prong grounding plug

Product Usage Instructions

Important Safety Instructions
When using the electric kettle, follow these basic safety precautions:

  • Read and follow all instructions.
  • Avoid touching hot surfaces; always use handles or knobs.
  • Do not operate the kettle if damaged.
  • Place the kettle on stable surfaces.

Power Cord & Plug
The kettle comes with a 3-prong grounding plug. Always plug it into a grounded outlet. Avoid using damaged cords or plugs.

Risk of Electric Shock & Leakage
Avoid inserting foreign objects in the kettle when powered on. Contact customer service for repairs if any damage occurs.

Operation
The kettle features an ON/OFF button and a temperature adjustment button. Press ON/OFF to operate the kettle and use the temperature buttons to set the desired temperature for boiling water.

Pour Over Coffee Brewing
The kettle can be used for pour-over coffee brewing. Follow your coffee brewing method using the kettle for precise water temperature control.

User Servicing Instructions
If you need servicing, contact customer service or authorized professionals for repairs or replacements. Do not attempt to repair on your own.

Troubleshooting
If you encounter issues with the kettle, refer to the troubleshooting section in the manual for guidance. Contact customer service if problems persist.

Govee Home App
The kettle may be compatible with the Govee Home App for additional features and controls. Follow the instructions in the app for setup and connectivity.

FAQ

  • Q: Can I use the kettle on uneven surfaces?

    • A: It is recommended to use the kettle on stable and even surfaces to prevent accidents.
  • Q: What should I do if the power cord is damaged?

    • A: Contact customer service or a professional for repairs to avoid any safety hazards.
  • Q: How do I adjust the temperature settings?

    • A: Press the +/- buttons on the kettle to adjust the target temperature within the specified range.

Model:H717A

User Manual
Electric Kettle

Important Safety Instructions
When using this electrical equipment, basic safety precautions should always be followed, including the following:

READ AND FOLLOW ALL INSTRUCTIONS

CAUTION: Do not touch hot surfaces. Use handles or knobs.

  • Do not operate this kettle if it has been damaged.

  • Do not use this kettle on slippery, uneven or unstable surfaces.

  • Do not place any part of this kettle (i.e., the whole machine, power cord, plug, packaging, etc.) near high-temperature heat sources such as fireplaces, heaters, and stoves.

  • To protect against fire, electric shock and injury to persons, do not immerse
    cord or plugs in water or other liquids.

  • Close supervision is necessary when any appliance is used by or near children.

  • Unplug from outlet when not in use and before cleaning. Allow the kettle to
    cool before putting on or taking off parts, and before cleaning the appliance.

  • Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair or adjustment.

  • The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock or injury to persons.

  • Do not let cord hang over edge of table or counter, or touch hot surfaces.

  • Do not place on or near a hot gas or electric burner, or in a heated oven.

  • Always attach plug to appliance first, then plug cord into the wall outlet.
    To disconnect, turn any control off, then remove plug from wall outlet.

  • Scalding may occur if the lid is removed during the brewing cycles.

  • Do not use appliance for anything other than its intended use.

  • Do not use gasoline, paint thinner or other chemicals to clean the kettle.

  • Do not fill the kettle above the “MAX” line.

  • Do not use outdoors. Household use only.
    CAUTION: To avoid scalding, always handle with care when there is hot water inside the kettle.

  • To disconnect, press CANCEL to turn the kettle off, then remove the plug from the wall outlet.

  • SAVE THESE INSTRUCTIONS

Power Cord & Plug

  • This kettle has a 3-prong grounding plug. Always plug into a grounded electrical outlet. Any extension cord must also be a grounding-type 3-wire cord.
  • The marked electrical rating of an extension cord should be at least as high as the rating of the kettle.
  • This kettle uses a short power supply cord to reduce the risk of entangling or tripping. Use extension cords with care.
  • Never use the cord as a handle or otherwise yank, strain or stretch the power cord. Do not allow the cord to touch hot surfaces.
  • Place the kettle near the plug, so that it can be unplugged immediately from power if an emergency occurs.
  • Do not operate this kettle with a damaged cord or plug. Discard the kettle or return to an authorized service facility for examination and/or repair.
  • Do not cover the cord with throw rugs, runners, or similar coverings. Do not route the cord under furniture or appliances. Arrange the cord away from high traffic areas and where it will not be tripped over.
  • If the power cord or plug is damaged, please contact customer service or similar professionals for repairs to avoid danger.

Note: If the electrical circuit is overloaded with other appliances, your kettle may not operate properly. Operate it on a separate electrical circuit.

Risk of Electric Shock & Leakage

  • Do not insert any foreign objects in the air inlet or outlet when the kettle is powered on, as this may damage the kettle itself and cause electric shock or fire.
  • If any part of the kettle is damaged in operation, contact customer service or a qualified professional for repair or replacement. Do not risk repairing or replacing by yourself.

WARNING: To reduce the risk of electric shock, do not expose the kettle to water or rain.

Included in the Box

Item Quantity
Electric Kettle 1
Power Base 1
User Manual 1
Quick Start Guide 1
Service Card 1

Introduction

This electric kettle is specially designed to provide you with a high-quality brewing experience of special kinds of tea and coffee.

Part Names

  • a. Inner Lid
  • b. Outer Lid
  • c. Spout
  • d. Tea Strainer
  • e. Screen
  • f. Control Panel
  • g. Tea Strainer Handle
  • h. Handle Cover
  • i. Handle
  • j. Kettle Base
  • k. Power Base
  • l. Connector

Controls

ON/OFF Button
Press to turn the kettle on or off. When powered back on, the kettle will restore to the mode, hold temperature, and DIY set previously.

+/— Button

Increase/Decrease the Temperature: When the kettle is powered on, press the “+” or “-” Button to adjust the target temperature (Temperature Range: 104℉-212℉/40
℃-100℃). After flashing for 3 seconds, the number will remain solid and the kettle will begin to boil water automatically based on the target temperature if no further adjustment is made.

Note

  • When the kettle is operating at any mode from M1-M4 at a specific temperature and you press the “+” or “-” Button, the indicator light of the MODE icon will go out and the new temperature will flash for 3 seconds and then remain solid.
    1. When the target temperature is higher than the real temperature, the kettle will continue to boil.
    2. When the target temperature is lower than the real temperature, the boiling process is completed and the kettle will enter the Keep Warm status.

Schedule/Timer: When the kettle is powered on and the device is connected to
Wi-Fi, press and hold the “+” and “-” for 3 seconds to activate the Timer function. The default timer will be the one set most recently. Please adjust the timer in the app if necessary.

Note

  1. If the Schedule/Timer function is successfully activated, the clock icon on the screen will flash and then remain solid while the target temperature is displayed on the screen.
  2. If the Schedule/Timer function is not successfully activated, the clock icon on the screen will flash and then go out. You might need to activate the Schedule/Timer function again.

MODE Button
Press to cycle through M1, M2, M3, and M4

  • M1 (BLK/BOIL: 212°F): Set the kettle to 212°F/100°C, the ideal temperature for black tea or boiled water.
  • M2 (GREEN: 180°F): Set the kettle to 180°F/82°C, the ideal temperature for green tea.
  • M3 (OOLONG: 195°F): Set the kettle to 195°F/91°C, the ideal temperature for oolong tea.
  • M4 (COFFEE: 205°F): Set the kettle to 205°F/96°C, the ideal temperature for coffee.

Note

  • You can DIY the M1-M4 modes in the app. In addition, the M1-M4 modes can also be restored to their original settings.
  • The mode set last time will be restored when the kettle is powered back on.
  • Press and hold the ON/OFF Button and the MODE Button simultaneously for 5 seconds to restore to factory settings.

Functions

Memory Function
The kettle will save its previous settings when powered off. When it is powered back on, the settings will resume.

Smart Function
Connect this kettle to Govee Home App via Wi-Fi or Bluetooth to enjoy DIY modes such as customizing temperatures, keeping warm, setting a delayed start, or setting a countdown.

Boil-Dry Protection
The kettle will automatically switch off its heating element when there is no water left in the kettle. Please let the kettle to cool for some time before adding water into it.

Operation

Getting Started
A water test is needed when first used to make sure the kettle is working properly.

Caution: DO NOT drink the water that is boiled during this first test.

  1. Remove all packaging from the kettle and its accessories.
  2. Place your kettle on a dry, level surface.
  3. Open the lid, run water into the kettle until it reaches but does not sit higher than the MAX fill line, then close the lid tightly.
  4. Plug the power cord into a polarized 120V AC wall outlet.\
  5. Press the ON/OFF Button on the control panel to turn on the kettle.
  6. When the screen lights up, press and hold the MODE Button for 3 seconds to select 212°F. When the indicator light of the target temperature becomes solid rather than flashing, the kettle will begin to boil water.
  7. Turn off the kettle once the water has finished boiling. Let the kettle cool for some time before pouring out the hot water inside, and then rinse out the kettle thoroughly 2 to 3 times with cold water before using it again.

Using Your Kettle

Note

  • It is recommended to use distilled water for perfect pour-over brewing.

  • Make sure there is always some water left in the kettle during use. Otherwise, the kettle
    will automatically turn off and all the buttons on the control panel will be disabled.

    1. Open the lid and run water into the kettle. Always fill the kettle between the minimum (MlN) and maximum (MAX) marks on the water window. Too little water will result in the kettle switching off before the water has boiled. Filling above the maximum (MAX) mark may result in boiling water splashing from the kettle.
    2. Close the lid tightly.
    3. Plug the power cord into a polarized 120V AC wall outlet.
    4. Press the ON/OFF Button on the control panel to turn on the kettle.
    5. Press the MODE Button to cycle through four temperature modes from M1-M4. You can adjust the modes and apply the Schedule/Timer function in Govee Home App.
    6. Once the water has reached the desired temperature, there will be 3 beep sounds. Then you can add your tea leaves/tea bags into the tea strainer and the kettle will keep warm for 2 hours.
    7. After brewing, when the tea infuser is filled with tea bags, loose tea leaves, fruits, or other brewing materials, please remove the tea infuser or hold the pot lid with your hand before pouring. This prevents the brewing materials in the tea infuser from hitting the lid and popping it open while pouring.

Note

  1. The Keep Warm function can work for up to 2 hours. You can adjust the time in the app.
    The holding temperature range of the electric kettle is from 104℉ to 200℉. To prevent the evaporation of water caused by repeated boiling, the kettle can only hold the water temperature at 200°F when the target temperature exceeds 200°F

  2. When the Keep Warm function is activated and the kettle is taken away from the power base, the screen will go out. If the kettle is put back within 3 minutes, it will continue to work. If not, the kettle will be turned off automatically. The countdown of keeping warm includes the time when the kettle is taken away.

  3. When the water reaches the selected temperature, the kettle will beep 3 times and stop heating.

For High Altitude Users
Water boils at a lower temperature at high altitude. Therefore, it is recommended to select the preset boiling point to boil water within the corresponding altitude ranges.

Altitude Preset Boiling Point
3,881–9,255 ft/1,183–2,820 m COFFEE 205°F
9,256 ft/2,821 m and above OOLONG 195°F

Smart Alerts

Status Button Indicator Display Beep
Finished boiling ON/OFF / 3 times

Kettle is not positioned

correctly on the power base

| Flashes Red| /
Running out of water| “—” and Solid Red| 10 seconds

Note

  • The app will send you an alert notification when the kettle finishes boiling or is running out of water.
  • The audible beeping alerts can be turned off in the app.

Govee Home App
You can access more features using Govee Home App.

Downloading Govee Home App
To download Govee Home App, scan the QR code or search for “Govee” in the Apple App Store® (iOS) or Google Play Store (Android).

Note

  • Choose “Allow” to the permissions requested when opening Govee Home App for the first time. These permissions allow the app’s features to function normally and are
    not used to record personal, private information.

  • Due to ongoing updates, Govee Home App may be slightly different than shown in this manual. In case of any differences, always follow the in-app instructions.

Pairing with Govee Home App

  1. Turn on your smartphone’s Bluetooth.
  2. Open Govee Home App, touch the “+” icon in the top right corner and search for “H717A.”
  3. Touch the device icon and follow the in-app instructions to touch the Power Button to complete pairing.

Note

  • Method to turn off Bluetooth and Wi-Fi connection: Press and hold the ON/OFF Button and MODE Button for 5 seconds to restore the device to factory settings. For the next device connection, please make sure to delete the device on the app.
  • You can use Govee Home App to connect your kettle to Amazon Alexa or Google Assistant. Follow the in-app instructions to connect to each voice assistant.
  • Govee Home App is being continually updated and its features expanded.

User Servicing Instructions

This appliance requires little maintenance from the user as it contains no user serviceable parts. If necessary, any servicing or repairs must be done by qualified personnel.
Cleaning

Please follow the steps to clean the kettle regularly

  1. Unplug the kettle from power and allow it to cool before cleaning.
  2. Use a soft, damp cloth to wipe the kettle body and its power base. Make sure that the electric socket on the underside of the kettle is kept dry.
  3. Dry all parts after every use.

Note

  • Do not use abrasive cleansers.
  • Never immerse the kettle or its power base in water.

Descaling
If scale deposits build up inside the kettle, please follow the steps to descale it. Otherwise, temperature consistency may be affected and boiling times will be longer.

  1. Squeeze half a lemon or add half a cup (about 118mL) of distilled vinegar into the kettle.
  2. Add 2 cups (about 473mL) of fresh water and boil the mixture.
  3. Let the mixture cool for 15 minutes to loosen the deposits, and pour it out.
  4. Use a soft damp cloth, sponge, or brush to clear off any remaining deposits.
  5. Rinse thoroughly with fresh water.

Pour Over Coffee Brewing

  1. Measure about 6 ounces/170ml of purified water for each cup you intend to brew.

  2. Pour the measured water into the kettle, turn on the kettle, and press MODE Button to select COFFEE (205°F) to boil the water.

  3. Grind two tablespoons of coffee beans for each cup.

  4. Rinse the filter cone, the filter, and the serving vessel with hot water to preheat, and assemble them together.
    Note: Pour some hot water to wet the filter to remove any papery taste and let it closely fit the cone.

  5. Add coffee grounds into the filter.

  6. When the water boils, take the kettle off the power base and pour the water into the filter.

  7. Stir the coffee grounds just a bit to make sure they are all saturated. A slow and steady pour makes the best extraction from the grounds.
    Note: You may need to pour two or three times depending on the grind, the filter size, and the amount of coffee being made.

  8. When finished, remove the filter and enjoy your favorite cup of coffee or tea!

Recommended Temperatures

| Amount of Tea Leaves| Water Temperature| Steeping
---|---|---|---
Black| 1 level tsp. per 6oz.| Full Boil (212F°)| 3-5 minutes
Green| 1 level tsp. per 6oz.| Steaming Briskly (175-180F°)| 1-2 minutes
White| 2 level tsp. per 6oz.| Steaming Briskly (175-180F°)| 2-3 minutes
Oolong| 1 level tsp. per 6oz.| Almost Boiling (195F°)| 2-3 minutes
Pu-erh| 1 heaping tsp. per 6oz| Full Boil (212F°)| 5 minutes
Purple| 1 heaping tspper 6oz| Steaming Briskly (175-180F°)| 3 minutes
Mate| 1 level tsp. per 6oz.| Steaming (150-160F°)| 3-5 minutes
Herbal| 1 heaping tsp. per 6oz.| Full Boil (212F°)| 5-10 minutes
Rooibos| 1 level tsp.per 6oz.| Full Boil (212F°)| 5-10 minutes
| | |

Troubleshooting

The troubleshooting section below is for solving frequently asked questions. If your problem persists, please contact Customer Support.

For Goveelife Electric Kettle

Problem Possible Solution
The kettle cannot be powered on or respond to any button press. The kettle is

not plugged in. Plug it into an outlet.
Check to see if the power cord is damaged. If so, stop using the kettle and contact Customer Support.
Plug the kettle into a different outlet.
The kettle may be malfunctioning. Contact Customer Support.
No beeping sound when the kettle finishes boiling or is running out of water.| Check in the app if the beeping alert has been turned off. If not, contact Customer Support.
The temperature does not rise when the kettle is working.| The higher the altitude, the lower the boiling point. At high altitudes, water takes longer to boil.
If the temperature still does not rise even when the kettle has been working for a while, please contact Customer Support.
The kettle has water and the ON/OFF Button Indicator lights up in red when the kettle is boiling water.| Stop using the kettle and contact Customer Support.
---|---
The screen displays the error code E1 or E2.| Unplug the kettle from power contact Customer Support.
The screen displays

“—”.

| The kettle is running out of water (boiling dry). Please allow it to cool first and then add water into it to boil again.

For App & Connectivity

  1. Cannot connect to Govee Home App.
    • Make sure the Bluetooth of your smartphone is enabled and your smartphone is not connected with other Bluetooth devices.
    • Enable the smartphone’s Location Services.
    • Try connecting with another smartphone.
    • Make sure your app is the latest version.
    • Make sure you connect to your Wi-Fi router’s 2.4GHz network and the network is working correctly.
    • Make sure the Wi-Fi password you entered is correct.
    • Shorten the distance between the kettle, Wi-Fi router, and the smartphone.
    • Make sure your kettle and the Wi-Fi router are located away from appliances that produce electromagnetic radiation (e.g. microwave ovens, refrigerators, etc.)
    • If you are using a VPN, try turning it off and then connecting the kettle.
    • Disable portal authentication for your Wi-Fi network. If portal authentication is enabled, this kettle will not be able to access your Wi-Fi network, and setup will fail. Portal authentication means that you need to sign in to your Wi-Fi network through a web page before you can use the Internet.
  2. Cannot find the device on the Bluetooth Device Nearby page of the app.
    • The kettle may be connected with another smartphone. Disconnect it from the other smartphone first.
  3. The kettle is offline.
    • Make sure the kettle is plugged in and powered on, then refresh “Devices” in Govee Home App by swiping down on the screen.
    • Make sure your router is connected to the internet and your smartphone’s network connection is working.
    • If the Wi-Fi password has been changed, the kettle will automatically go offline. Try connecting it to the network again.
    • Delete the offline kettle from Govee Home App, then add and reconfigure the kettle again in the app.

Appendix

After-Sales Service

  • Warranty: 12-Month Limited Warranty
  • Support: Lifetime Technical Support
  • Email: support@govee.com
  • Official Website: www.govee.com
  • @Govee
  • @goveeofficial
  • @govee.official
  • @GoveeOfficial
  • @GoveeOfficial

Specifications

Model Name H717A
Power Voltage AC 120V, 60Hz
Rated Power 1500W
Temperature Range 104°–212°F / 40°–100°C
Capacity 1.7L / 1.8QT
Net Weight 4.8lb/2.2kg
Dimensions 8.348.2711.22in/21.22128.5cm

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions

  1. this device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

FCC Caution
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

RF Exposure Statement
This equipment complies with the FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.

The trademark GoveeLife has been authorised to Shenzhen Qianyan Technology LTD. Copyright ©2021 Shenzhen Qianyan Technology LTD.
All Rights Reserved.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Shenzhen Qianyan Technology LTD is under license.

Responsible party (this contact information is only for FCC matters)

FOR INDOOR USE ONLY

For FAQs and more information, please visit: www.govee.com

References

Read User Manual Online (PDF format)

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