TOPENS WVS1 Sliding Gate Opener User Manual

July 26, 2024
Topens

TOPENS WVS1 Sliding Gate Opener

TOPENS-WVS1-Sliding-Gate-Opener-image

Specifications

  • Input Power: Electric
  • Weatherproofing: Yes, designed to withstand normal rain

Product Usage Instructions

Safety

Before installation and use, familiarize yourself with the safety symbols and precautions mentioned in the manual to prevent personal injuries and property damages.

General Safety

Ensure proper installation and maintenance to prevent hazards like pinch points. Keep controls away from children, follow local regulations, and weatherproof the device. Inspect and repair any loose or damaged parts before use.

Designated Use

The gate must meet specific requirements outlined in the manual for safe operation. Contact ASTM for additional gate construction guidelines.

Electrical Safety

Electrical wiring should be installed safely, preferably running from a GFCI outlet or a circuit breaker. Make sure all connections are weather-resistant and protected from water exposure.

Entrapment Countermeasures

Identify potential entrapment zones around the gate and use warning signs to alert users. Keep body parts and pets away from moving gate parts.

Frequently Asked Questions

  • Q: How many remote controls are included in the package?
    • A: The package includes 2 remote controls.

V20240715
SLIDING GATE OPENER
USER MANUAL
Read Carefully Before Use Keep for Future Reference

SAFETY

1.1 Symbol Guide
Get familiar with the connotations of these safety symbols before reading the next page. They comprise important precautions against personal injuries and property damages.
Indicates an imminently hazardous situation which, if not avoided, WILL result in death or serious injury.

Note

Indicates a potentially hazardous situation which, if not avoided, COULD result in death or serious injury.
Indicates a potentially hazardous situation which, if not avoided, MAY result in minor or moderate injury. It may also be used to alert against unsafe practices.
Gives tips that help.

1.2 General Safety

· Read these instructions completely before · Always aim to minimize public exposure

installation and use.

to potential hazards such as pinch points.

· Provide them to any technician used to install, maintain, or repair this device and

Failure to do so may result in serious property damage and severe personal injury.

provide them with the device if it is ever · NEVER allow children to play on or around

given or sold to a third party.

this device or its attached gate. Keep controls

· Install and use this gate opener only in accordance with these instructions and

away from children and out of their reach at all times and warn them of the gate’s danger.

all applicable local and national laws and · All provided components of this device are

regulations. Adding instructional or warning

weatherproofed to withstand normal rain.

signage may be necessary in your area.

Ensure adequate insulation and protection

· DO NOT install this device in any area prone to flooding or in locations exposed to flammable or explosive fumes.

of all electrical connections and never direct pressurized water against any part of this device.

1

· ONLY use well-connected and maintained ANSI #41 chains with this device. Never use this device for gates wider than 40 feet (12 m) and never allow the sprockets to carry the

· Keep your gate well maintained and its track free of grime and debris. Periodically confirm that it runs smoothly under manual operation.

weight of the gate. Keep the chain correctly · DO NOT use if any component is missing,

positioned so all weight is distributed to the

loose, worn, or damaged. Tighten, repair, or

gate’s wheels during operation.

replace problematic parts before further use.

Only replace components with identical parts

and always fully replace damaged electrical

cords.

SAFETY

1

1.3 Designated Use

1.5 Gate Requirements

· Only use the device for its intended purpose, opening and closing a single sliding gate for vehicular traffic.
· Install and use this gate opener only on firm, level ground. Install and use this device so that its motor and other hazardous components are not in public areas and are protected as much as possible from unauthorized access and use. There should be adequate clearance between your gate and any nearby structures to prevent any possibility of pinching or crushing hazards during use. If this is impossible, the area should be guarded as well as possible and warnings placed nearby.
· Pedestrians should be provided with a separate access point far enough away to ensure they never come into contact with the moving vehicular gate.
· NEVER pair a remote control for this device with any other control board. Never attempt to operate this device with two or more remotes or control devices at the same time.
· ONLY install fixed controls for the gate where they cannot be reached over, under, around, or through the gate. They should also be far enough away that operators cannot contact the moving gate during use.

The gate MUST:
· Not exceed 1400 lb. (600 kg)
· Measure within 20 ft. (6 m)
· Have a smooth track and safety catch rollers
· Have sturdy end catches and stops
For other requirements on the construction of vehicular gates, contact ASTM at 610-832-9585 or www. Astm.org.
1.4 Electrical Safety
· ONLY allow trained technicians to install and repair this device and its electrical connections.
· Disconnect all power from electronic components during installation and maintenance except as instructed for safely testing functionality.
· ONLY use conductors of sufficient gauge for the expected electrical load of this device.
The wiring should run from a GFCI outlet or a circuit breaker within sight of the gate. It is recommended this outlet or switch be located at least 5 feet (1.5 m) above the ground. The wiring connections should be able to withstand rain and other weather. It is recommended that the power cable run underground near the gate inside a PVC pipe.

SAFETY

1.6 Entrapment Countermeasures

Entrapment Zone Countermeasures

These are the possible entrapment or pinch-

ing zones. Use warning signs (not included)

Between the gate ends

· Keep body parts and pets clear of these parts when the gate is in motion.

to warn users of the use of an automated gate and its dangers.

1

and the post

· Put up warning signs indicating the use of an automated gate.

· Keep body parts and pets

clear of these parts when

Between the gate and

the gate is in motion.

wall

· Put up warning signs

indicating the use of an

automated gate.

Between the track and roller

Keep body parts and pets clear of these parts when the gate is in motion.

2

ABOUT THE PRODUCT

2.1 Package List

Item

Name

Quantity

Main Body

1

Manual Release Keys

2

Remote Control

2

2

Sprocket Cover

1

Chain Links

2

41 Chains

2

Tie Rods

2

Square & Round Bolts

8

ABOUT THE PRODUCT

3

Item

Name Tie Rod Brackets
Horizontal Mounting Plate
Vertical Mounting Plate
M8 Foundation Bolt
Magnets & Brackets M6×20 Bolts M4×10 Bolts M6×65 Bolts M8×40 Bolts M6 Nuts M8 Nuts M6 Flat Washer M8 Flat Washer
M6 Spring Washer M8 Spring Washer
4

Quantity
2
1
2
4
2
2 & 2 4 4 4 4 16 20 16 18
16 14

ABOUT THE PRODUCT

2.2 SpeciÞcations

Input Power Rated Power Torque Duty Cycle
Max. Gate Weight
Max. Gate Speed Max. Gate Length Max. Noise Min. Temperature Max. Temperature Weatherproofi ng Max. Remotes Remote Range Remote Frequency
2

AC 110­120 V~ 60 Hz 0.37 hp
11.8 lb.ft
S2 20 min.
1400 lb. 0.7 T 42.5 fpm 20 ft.
56 dB
-4°F 158°F
IP44 25
98.4 ft.
433.92 MHz

280 W
16 N·m
600 kg 0.6 MT 13 m/min. 6 m
-20°C 70°C
30 m

Gate Opener Dimensions

Mounting Plate Dimensions

10.9 in. (27.6 cm)

11.8 in. (30cm)

19.3 in. (49 cm)

Ø0.59 in. (15 mm)

3.3 in. (8.5 cm)
ABOUT THE PRODUCT

5

INSTALLATION

3.1 Typical Installation Overview
Refer to the diagrams below for the position of the main body relative to the gate and concrete stump. Note that the motor can be adjusted to accommodate for both installations. See 4 Initial Setup on Page 21 to reverse the rotatory direction of the motor if it does not turn in the right direction.
Standard Right Side Installation

Concrete Stump

Optional Left Side Installation

Main Body
3

6

3.2 Pre-Installation Check
Check that: · The gate weighs less than 1400 lb. (600 kg). · The gate measures within 20 ft. (6 m). · The gate has a smooth track and guide rollers. · The gate has a sturdy end catch and end stop. · The gate moves smoothly and horizontally along its entire range. · The gate is free of any corrosion, dirt, or grime.

3

Track and Wheels

End Catch

Guide Rollers

End Stop

7

3.3 Base Assembly
Tools Needed but Not Included

Adjustable Wrench × 1

M6 Hex Key × 1

1. Go fetch the hardware and tools as shown in the tables above and right.
2. Brace the horizontal mounting plates using the two vertical mounting plates as shown.
3. U s e 4 M 6 × 2 0 b o l t s , 4 s p r i n g a n d f l a t washers, and 4 nuts to connect the plates so that both vertical plates face inwards on top and the large holes on the vertical plates face out.
Base Hardware Needed

Vertical Plate × 2

Horizontal Plate × 1 M6×20 Hex Bolts × 4 M6 Nuts × 4

Horizontal Mounting Plate
Vertical Mounting Plate
M6×20 Hex Bolt

M6 Flat Washers ×4

M6 Spring Washers × 4

M6 Flat Washer M6 Spring Washer M6 Nut
3

INSTALLATION

8

3.4 Main Body Location
· ONLY use a level ground as the location for the main body. Installing on an even surface may cause the gate to fall over.
· Ensure that the gate opener will have a suitable location on firm level ground at least one foot (30 cm) inside the chain bracket on the nearest end of the gate.

Using a motorized sprocket, the gate opener opens and closes the gate by pulling the chain attached to the gate columns as shown.
· If the main body is located too far away from the gate track, then it may cause gate derailment.
· Position the main body parallel to the gate track so that the chain will look as shown when installed.

1 ft. 30 cm

1. Place the already assembled base near the gate track.

3

2. Mark the location of the main body using the diagrams below.

INSTALLATION

9

3.5 Concrete Stump
· To avoid damaging gas, power, or other underground utility lines, contact underground utility companies BEFORE digging.
· Use separate PVC conduits for the power and control wiring.

· Your motor MUST be firmly secured for safe use. Do not attempt to use it loose or only secured to thin pavement.
· If you ever subsequently notice the gate opener rocking with the concrete during use, add additional concrete or further secure the base as needed.
· If the area beside your gate already has concrete 10 inches (25 cm) or deeper, you can attempt to secure this base into it with your drill and suitable fasteners

Hardware Needed

Tools Needed but Not Included

· Spirit Level

M8 Foundation Bolts × 4

· Cement

· Shovel (Not shown)

· Gravel / Sand (Not shown)

1. Go fetch the and tools as shown right and above.
2. Dig a hole about 20 inches across, 14 inches

· PVC Conduit · Form Box (20×14×8 in.)

3

wide, and 8 in. deep (50×35×20 cm) in the · Wood Shim

location you have selected for your gate

opener.

14 in. (35 cm)

INSTALLATION
8 in. (20 cm)

20 in. (50 cm)
10

3.3 in. (8.5 cm)

3. Cut out a base plate using your wood shim against the diagram on the right.
4. Fit the form box of the same dimensions into the hole.
5. Arrange your PVC conduit the way shown in the form box, ensuring they stick out of the box and will not be filled up with concrete while you are molding the stump.
Note
The exact length of the PVC conduits depends on how protected you want the wiring to be. For maximum safety, it is recommended that you cover the full length of your wirings with the conduits.

6. Fill the form box with a concrete mixture.

Note
· A metal wire or cage frame can be added near the sides to further reinforce your concrete foundation.
· You will need a minimum of 1.25 cubic feet (35 L) of cement, equivalent to about three standard 60 lb. bags or a little more than two standard 80 lb. bags.

7. While the concrete is still wet,

a. Adjust the PVC conduits as needed.

3

b. Insert the four M8 foundation bolts as

shown.

c. Fit the base plate you’ve cut out onto the bolts

d. Adjust the concrete using your spirit level (not provided).

Note
Remember to allow for the additional 2 inches (5 cm) or so, which the chain gears will need between the nearest foundation bolts and the gate.

10.9 in. (27.6 cm)
Ø0.59 in. (15 mm)
PVC Conduits
Spirit Level PVC Conduits Base Plate

11

8. Wait for 24 hours for the concrete to settle. 9. Remove the form box from arou nd the
concrete and pack the soil tightly back into place.
Note
It is recommended to coat the bolts with a protective solution to minimize corrosion during their time in the wet concrete and afterward.
3.6 Mounting the Main Body

· NEVER connect the main body to power unless it is instructed to do so.
· Your motor MUST be firmly secured for safe use. Do not attempt to use it loose or only secured to thin pavement.
· If you ever subsequently notice the gate opener rocking with the concrete during use, add additional concrete or further secure the base as needed.

Tools Needed but Not Included

Base Hardware Needed

Adjustable Wrench × 1 Phillips Screwdriver × 1

M8×40 Hex Bolts × 4

M8 Nuts × 8

3

M8 Flat Washers ×8

M8 Spring Washers × 8

12

1. Fe t c h t h e m a i n b o d y, b a s e h a r d w a r e , assembled base, and the tools shown above.
2. Remove the two Phillips screws on the sides of the main body using your Phillips screwdriver.
3. Bolt down the base to the M8 foundation bolts the way as shown.
4. Attach the main body to the base the way as shown, being sure the side with the sprockets face the gate.
5. Reinstall the cover to the main body using the two removed screws.
3

M8 Nut M8 Spring Washer M8 Flat Washer
M8×40 Bolt Mounting Base
M8 Foundation Bolts

13

3.7 Chain Installation

· ONLY locate the tie rod brackets at the same height as the two smaller sprockets on the motor.
· ONLY use ANSI #41 chain with this device and do not use any chain longer than 40 feet (12 m).
· OLNY use the correct gate post bracket. Use the square ones for square posts and round for round posts.

Tools Needed but Not Included

Hardware Needed

Adjustable Wrench × 1

OR Square Bolts × 2 Round Bolts × 2

M6 Nuts × 4

M6 Hex Key × 1

Tie Rod Brackets × 2

M8 Nuts × 4

M6&M8 Flat Washers × 4

M6&M8 Spring Washers × 4

Tie Rods &Chain Links × 2

3

1. Close the gate by hand.
Note
The nearest bracket to the main body should be at least one foot (30 cm) away from the motor.
2. Refer to the figure below for where the tie rod brackets should be.

Sprocket Covers × 4

M4 Bolts × 2

14

3. If your gate has square columns,

Gate

a. Attach the tie rod bracket the way shown.

b. Fix the tie rod to the bracket using 2 M8 bolts, 2 flat washers, and 2 spring washers, being sure the tie rod points to the main body.

Chain

Square Bolt Gate Post

M8 Chain Bolt

Chain Bracket

M6 Nut M6 Spring Washer M6 Flat Washer

M8 Nut M8 Spring Washer M8 Flat Washer

If your gate has cylindrical columns, refer to

Gate

the diagram right to attach.

a. Attach the tie rod bracket the way shown.

b. Fix the tie rod to the bracket using 2 M8 bolts, 2 flat washers, and 2 spring washers, being sure the tie rod points to the main body.

Round Bolt Gate Post

Chain Bracket

3

Chain

M8 Chain Bolt

M6 Nut M6 Spring Washer M6 Flat Washer

M8 Nut M8 Spring Washer M8 Flat Washer

INSTALLATION

15

4. Repeat for the other tie rod bracket.
Note
The brackets can be installed either way, but we recommend the first one.

INSTALLATION

5. Attach the tie rods to the installed tie rod bracket as shown.
Note
Do not fully tighten the M8 nuts for now.

6. Repeat for the other tie rod bracket.

M8 Chain Bolt

3
M8 Nut
M8 Spring Washer
M8 Flat Washer
7. Measure the distance between the two chain brackets as shown to see the necessary length of the chain’s extension.
Note
· If the distance is within the length of the provided chain, cut off the excess chain section while leaving a certain amount as needed.
· If the distance is longer than the provided chain, use a longer #41 galvanized chain (not included).

16

8. Fasten one end of the chains to the tie rod of the bracket farther from the motor by opening, positioning, and resealing its final chain link.
9. Repeat for the other end of the chain.
10.Wind the chain around the one of the idle sprockets, the main sprocket, and the other idle sprocket.
Note
Make sure the chain looks as shown right instead of the WRONG installation as below.
Wrong Chain Installation

Tie Rod Chain Link
Chain

3

11.Adjust the M8 nuts on each tie rod until your preferred tension is reached.

12.Fix the sprocket cover to the motor using 2 M4 bolts and your hex wrench.

Sprocket Cover

17

M4×10 Bolts Motor Cover

3.8 Magnetic Limits Installation

· Using this gate opener without its magnets in the correct position risks damage to the motor and to the gate, including possible derailment.
· The magnets and brackets are interchangeable but the functions of their positions are not.

Tools Needed but Not Included

Hardware Needed

Adjustable Wrench × 1

Magnet Brackets × 2

Magnets × 2

Self-tapping Screws × 2

M6 Nuts × 4

M6×65 Bolts × 2

M6 Flat Washers ×4

Power Screwdriver/Drill × 1

M6 Spring Washers × 4

Manual Release Keys

1. Insert either manual release key and open the release bar 90° to put the motor into manual mode.
2. Pull the gate to the position you want it to go to when fully open.
3. From the driveway side, locate the post on the open gate that is 6­8 inches (15­20 cm) away from the middle of the main body and 3.82 inches (9.7 cm) above the middle of the taut chain.
Refer to the diagram for where the magnetic limit switches should be.
4. Attach the magnet bracket to the chosen post using your self-tapping screws and power screwdriver if the post is wooden or similarly drillable material.
Note
For a metallic post, use fasteners of enough strength to secure the brackets in place.

3.82 in. (9.7 cm)

3
6­8 in. (15­20 cm)

INSTALLATION

18

5. Attach the magnet to the installed bracket using the washer and nut combination as shown.
Note
Leave 0.8 in. (20 mm) of clearance between the vertical planes of the chain and the magnet.
6. Push the gate to its fully closed position. 7. From the side of the main body, locate the
post that is 6­8 inches (15­20 cm) from the main body. 8. Locate the position of the other bracket on the post, exactly 1.38 inches from the taut chain. 9. Attach the magnet bracket and then the magnet the same way as in steps 4­5. 10.Deactivate the motor manual mode by reversing step 1.
Magnet
M6 Flat Washer M6 Spring Washer
M6 Nuts
0.8 in. (20 mm)
3

M6×65 Bolts
M6 Nuts M6 Spring Washer M6 Flat Washer
Magnet Bracket

1.38 in. (3.5 cm)

Gate Sprockets
Chain

Motor Magnet

6­8 in. (15­20 cm)

Magnet Bracket

19

3.9 Wiring

· NEVER make electrical connections while the motor’s power supply is active. Disconnect the GFCI or circuit breaker before any wiring adjustment.
· Use separate PVC conduits for the control and power wiring. · ONLY wire as instructed in the wiring diagram. · ONLY allow the field wiring to be done by a certified electrician. · ONLY use 3-core cables of sufficient gauge.

Hardware Needed but Not Included

Tools Needed but Not Included

3-Core cable

Wire Stripper × 1 Phillips Screwdriver × 1

1. Remove the cover of the main body; place the screws nearby.
2. Remove the cover of the control board; place the screws nearby.

American Wire Gauge Max. Wire Length

(AWG)

(120 VAC)

14

130 ft.

3. Refer to the table right for the correct length 12

205 ft.

for each wire gauge.

10

325 ft.

4. Connect the live wire to the L pin, the return

or neutral line to the N pin, and the ground 8

520 ft.

line to the PE pin.

6

825 ft.

5. Connect the 3 wires on the other end of the

cable to a three-prong plug/circuit breaker.

4

1312 ft.

3

For the wiring of compatible accessories, see Appendix.

Ground Neutral Live

20

INITIAL SETUP

· Clear the gate’s path of any obstruction before testing. · Stay out of the path of the gate at its front and rear. · Restrict access to the gate before testing. · DO run this test before use. An untested gate opener may cause the gate to derail or damage
your gate posts.
4.1 Motor Direction

4
Power Indicator

Lamp Capacitor Motor

Ground Main Power

Remote Signal Remote Pair

DIP

Indicator

Button

Switches

IR

Test Limit Indicators

Indicator Indicator

Open Indicator Close Indicator
10A Fuse
24V DC Infrared Sensor
Limit Switches
External Button Connection Test Button Direction Switch
Antenna

21

1. Activate your motor’s main power connection.
2. Press the TEST button on its circuit board or press any button on either remote control.
Note
The provided remote control was pre-paired to the control board at the factory. The sprockets should begin to turn. Confirm that they are pulling the chain and the gate in the correct direction. If the sprocket is spinning in the wrong direction for their location, · For right-mounted main body, toggle the
direction switch on its circuit board to Forward (FWD). · For left-mounted main body, toggle the direction switch on its circuit board to Reverse (REV).
3. When finished with adjusting the motor direction, press TEST or your remote’s button again to stop the sprockets.
4
22

4.2 Automatic Closing

For the safe use of this function, it is strongly recommended that the infrared (IR) sensor be installed. With it, the gate stops immediately when an obstruction is detected during the closing. See Appendix for setting up the IR sensor.

To set the gate to automatically close after a preset length of time, toggle DIP switches 2&3. See the table below for details.

DIP 2 Up UP DOWN DOWN

DIP 3 UP DOWN UP DOWN

Effect Manual Closure 15-Second Delay 30-Second Delay 45-Second Delay

4 4.3 Testing the Magnetic Limits
· Clear the gate’s path of any obstruction before testing. · Stay out of the path of the gate at its front and rear. · Restrict access to the gate before testing. · DO run this test before use. An untested gate opener may cause the gate to derail or damage
your gate posts. · Test both remotes through the full cycle of commands. Test that the open and close limits can
function properly while the motor is being controlled by the remotes. If you have chosen to use the automatic close function, you can test that it works correctly at the same time. Open the gate, wait the set amount of time, and see whether the gate begins closing automatically.
23

1. Clear any obstacles from the gate’s path and keep all bystanders away.
2. Activate the power to your motor. The POWER and IR indicator lights should come on.
3. Press the TEST button. The Test indicator light (OSC) should come on and the gate should begin to move.
While the gate is opening, the OPEN indicator light should come on.
4
When the gate reaches the open limit, the Open Limit indicator light (OPLM) should come on and the gate should come to a stop.
24

4. Press the TEST button a second time. The Test indicator light (OSC) should come on and the gate should begin to move. While the gate is closing, the CLOSE indicator light should come on.
When the gate reaches the close limit, the Close Limit indicator light (CLLM) should come on and the gate should come to a stop.

Problems with the Magnetic Limit Switch Adjustment

The magnetic limit is colliding the main body

Adjust the placement of the magnet bracket on

4

The magnetic limit is not activating the motor’s sensor.

the gate post or the motor’s placement on its base until the problem is solved.

The magnetic limit stops the motor too early or too late.

Adjust the placement of the magnet bracket on the gate post until the gate will stop exactly at the location of the magnet.

25

4.4 Testing the Remote Controls
1. Press either of the top two buttons on either remote. 2. Test that the open and close limit switches function properly while the motor is being controlled
by the remotes. 3. If any anomalies arise, see 4.3 Testing the Magnetic Limits to fix the problem. 4. When finished with testing the buttons, deactivate the power to your motor using its circuit
breaker. 5. If any abnormalities have been detected during testing, make the necessary adjustments–e.g.
by repositioning the magnetic limit switches–or contact Customer Service for help.
Note
· The top 2 buttons on the provided remote controls were pre-paired to the control board at the factory.
· Pressing either button should cycle through the commands OPEN STOP CLOSE STOP. · The remote indicator light (LEARN) comes on each time a signal is received. · Test both remotes through the full cycle of commands. · If you have chosen to use the automatic close function, you can test that it works correctly at
the same time. Open the gate, wait the set amount of time, and see if the gate begins closing automatically.
4
26

INITIAL SETUP

MAINTENANCE

· ALWAYS cut the power by flipping down the circuit breaker or unplugging the main body before maintenance of any kind.
· ALWAYS replace broken components with identical ones. · ONLY allow any maintenance to be done by a certified technician. · Limit access to the gate when maintenance is under way. · ALWAYS test the functionality of all accessories and components before resuming use.

ALWAYS wear personal protective equipment sufficient for the task at hand.

Parts and Schedules

Parts

Tasks

Schedule Monthly Every 6 Months

IR Sensor

Wi-Fi Module Accessories
Loop Detector

Check and test for proper operation.

HomeLink Unit

Electrical

All Connections Check all for loosened connection(s)

5

Chain(s)

Check the tension and smoothness.

Sprockets

Check all for wear and damage.

Hardware

Fasteners

Check all for looseness.

Gate

Check for wear or damage.

Warning Signs

Check for illegibility.

Manual Release

Check for any rigidness.

Note
· Shorten the maintenance schedule if the opener is used for heavy-duty purpose or its surround environment may entail this.
· The magnetic limit switch may need to be reset for any bid changes to the chain or the main body’s location.
· If lubricating the chain, use only lithium spray. Never use grease or silicone spray.

MAINTENANCE

27

TROUBLESHOOTING

· Leave any issue not found in the table below to a trained technician. Some issues, whose solution starts with “Have a certified electrician…” are also exclusive to technicians.
· ALWAYS cut the power by flipping down the circuit breaker or unplugging the main body before debugging.

Possible Problems

Usual Solutions

The gate does not open or close normally and no indicator lights activate on the circuit board, even when pressing the TEST button.

Verify that the power supply is functioning properly. Check that the fuse is not blown. Have a certified electrician rewire your system.

Remove any obstacles which might be in the gate’s path.

The door opens but does not close.

Confirm that the magnets’ placement and the circuit board’s direction switch match your motor’s position as discussed above.

Replace the short wire between the IR and GND pins on the circuit board’s infrared sensor terminal.

Change the remote control’s battery.

6

The remote control is not working.

Pair the remote control to the board again.

Remove any obstruction between the motor and the remote.

The motor makes noise but the chain and gate do not move.

Remove any obstruction from the motor, sprockets, chain, or gate path.
Have a certified electrician test the gate opener’s capacitor, and replace or rewire it if necessary.

The circuit breaker trips repeatedly.

Remove any other devices from the circuit providing the motor’s power and confirm it is not unstable or experiencing surges.
Have a certified electrician check the power supply line and motor line for short circuits. Repair if necessary.

The gate suddenly stops or reverses when moving.

Remove any obstacles which might be in the gate’s path.
Check the magnets, their placement, and the circuit board indicator lights, adjusting as necessary.

TROUBLESHOOTING

28

ACCESSORIES

· ONLY use CO-Z accessories. If a keypad of a different brand is the only option left, make sure it uses a 433.92 MHz radio brand or can be configured to do so.
· NEVER pair the same keypad or remote to 2 different openers at the same time.
· Stay out of the path of the gate at its front and rear.
· Restrict access to the gate before testing.

7.1 Wireless Keypad
Note
· The circuit board can store up to 23 additional remote or wireless control buttons. · Erasing the keypads and remote controls is not reversible.

1. Disconnect the motor from power, open its covers to expose its circuit board, and restore power.

2. Press the pairing button (AN).

The remote indicator light (LEARN) should come on.

3. Press the button on the remote control to be paired or enter the correct passcode and press the open button on your wireless control.

4. Press the same button on the remote again

7

or reenter the passcode and press the open button again on your wireless control.

The remote indicator light should flash and go out, indicating that the button or keypad is now paired and can be used to open or close the gate.

29

5. Test that the gate responds correctly to commands from the new remote button or keypad. When you are finished pairing and testing, replace the motor’s covers and fasteners.
For community gates, where multiple commands may accidentally be sent at the same time, it is recommended that DIP1 on the circuit board be set to its UP position. This will cause the device to only process commands from wireless controls to open; it will not process any commands to pause or close the gate. When this mode is used, DIP2 and DIP3 must be set to one of the automatic close options or the gate will require a remote control or manual assistance to close again.
Note
Do not fret if the power is accidentally cut; the pairing will remain.
7
30

ACCESSORIES

7.2 IR Sensor
7.2.1 Mounting

· Keep children and pets away from the sensor and the gate when they are in use. · ALWAYS make sure the sensor is properly aligned with the gate, as misalignment can
cause the gate to malfunction or become stuck. · ALWAYS keep the sensors and areas around them clean and free of debris. Dust, dirt,
and other obstructions can interfere with the sensor’s operation. Install away from direct sunlight. · Check the sensors’ alignment regularly. Make sure they are properly aligned with the gate, as misalignment can cause the gate to malfunction or become stuck.
1. Prepare locations for the sensors on opposite sides of your gate. Refer to the diagram for where the sensor should be.
Note
· The distance between the sensors should at least be 1’7” (50 cm) but no farther than 39 feet (12 m).
· Protect them from the weather elements.
Infrared Sensor

1 7 (50 cm) < Distance > 39 (12 m)

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Tie Rod Bracket

Magnetic Limit Switch

Chain PVC Conduits
2. Use the provided bolts and expansion plugs to install the infrared sensors at the prepared location.

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7.2.2 Wiring
· Remove the silvery short wire connecting “IR” and “GND” BEFORE wiring the IR sensor. · Run the wires of the IR sensors in a PVC conduit different than that for the power cable for the
main body. Receiver 1. Remove the sensors’ housing and then that
of the control box. 2. Wire the receiver to the control board the
way shown.
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Emitter
Wire the emitter to the control board the way shown.

Wiring the emitter to the control board is optional, since it can also be powered by 2 AAA batteries; using both to power, however, can fry the emitter’s board. ONLY use one power source at a time.

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7.2.3 Programming
Receiver The receiver utilizes jumper connectors to select the frequency and the NO/NC, and turn the buzzer on and off.
To modify these features, remove the jumper connector and see the table below for the selection or activation and deactivation of a feature.

Receiver Jumper Connectors

Positions

Effects

Frequency

F1
Sets the frequency* of the receiver.
F2
FRE

Buzzer
NO Beep

F3 NO Beep

Disables the buzzer

Beep NO Beep

Beep
NO/NC
NO NC

Enables the buzzer
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Beep

NO NC

Normally Open. DO NOT connect the jumper connector to these two front pins, as this only tells the gate when an obstruction is detected by the IR sensor.

NO NC

Normally Closed. Halts the closing gate and retracts it when an obstruction is detected by the IR senor.

Note
*Use the same frequency for the emitter and receiver.

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Emitter Emitter Jumper Connector Positions Effects Frequency
F1
Sets the frequency* of the emitter.
F2
F3
Note
Use the same frequency for the emitter and receiver.

Frequency

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7.2.4 Operation
With the IR sensors correctly wired and programmed, they instantly stop and retract the closing gate if they detect any of the obstruction as below.
Test the functionality of the IR sensors before actually using it.

A

B

C

The gate is hitting a wall or vehicle.

The gate does not meet specifications.

D

E

Debris (dirt, mud, for example) is on the track.

The wheel is broken.

The gate has derailed.

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7.3 Wi-Fi & Bluetooth Module

· Use this controller only in accordance with all applicable local and national laws and regulations concerning automatic door and gate openers.
· ONLY permit children to use this device under close and constant supervision.
· ONLY use the controller when the gate can be clearly seen and there are no obstructions to its path of travel. Alternatively, use in conjunction with IR sensors. Cease use IMMEDIATELY if any anomalies occur during use. Recalibrate, repair, or replace problematic parts before further use.
· ALWAYS fully disconnect this device from power during installation and maintenance.

7.3.1 Mounting
Use the provided double-sided adhesive to attach the wi-fi module to a convenient and accessible location.

Note
The location has to be:
· Within the range of the wi-fi network you want to connect it to.
· Well-protected from weather elements.

Run the wires of the wi-fi module in a PVC conduit different than that for the power cable for the main body.
7.3.2 Wiring
Wire the module to the control board the way shown.
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7.3.3 Pairing a Device
Note
· The wi-fi module is compatible with both Tuya and Smart Life. To get the app, Scan the QR code below or download from your phone’s app store.

Tuya · Make sure you are using a 2.4GHz wi-fi network.

Smart Life

1. Open the app and click Add Device. 2. Select Electrical and then select Garage Door Opener (BLE+Wi-Fi). 3. Press and hold the reset button on the wi- fi module until the indicator light starts flashing,
indicating that the app is detecting the device. 4. Tap Add Device. The indicator light should flash slowly. 5. Tap Confirm the indicator is blinking and then choose Blink Quickly. 6. Wait for the app to find the wi-fi module and then select it to connect to it.
Note
Your phone’s Bluetooth will also automatically be paired, so you can operate your gate opener without connecting to your wi-fi.
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ACCESSORIES

38

7.3.4 Operation
Control Use the power symbol.

Scheduled Opening/Closing Go to Settings.

Previous Openings and Closings Go to History.

Stopwatch Go to Countdown.

Settings Go to Settings.

Note
· Schedule and Countdown are not available with Bluetooth.
· If you want to pair multiple devices to the same wi-fi module, make sure that all your devices have been added to the same account in your device’s Home Management settings.

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ACCESSORIES

39

7.4 Control System Receiver

· Use this receiver only under all applicable local and national laws and regulations concerning automatic door and gate openers.
· ONLY permit children to use this device under close and constant supervision.
· ONLY use the controller when the gate can be seen and there are no obstructions to its path of travel. Cease use IMMEDIATELY if any anomalies occur during use. Recalibrate, repair, or replace problematic parts before further use.
· ALWAYS fully disconnect this device from power during installation and maintenance.
7.4.1 Mounting
Use the provided double-sided adhesive to attach the wi-fi module to a convenient and accessible location.
Note
The location has to be:
· Inside your gate opener’s control box convenient for wiring to your power supply and control signal wires.
· Safe and secure, away from any sources of water or other potentially hazardous materials.

7.4.2 Wiring
Wire the controller to the control board the way shown.

INSULATE THE REMAINING EXPOSED WIRE ENDS WITH WIRE NUTS OR ELECTRICAL TAPE.

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7.4.3 Remote Pairing and Purging
Pairing
1. Press the learning button on the side of the control system receiver.
The LED will light up.
2. Press any key on the remote control twice.
The LED will flash quickly and then turn off, indicating pairing is complete.
3. Repeat to pair the next remote control.
Note
· The provided remote control has already been paired. You should not need to pair it again unless you are using a different remote control. The pairing operation may differ depending on the type of remote control or vehicle you are using.
· If you encounter any difficulties during the pairing process, it is recommended that you consult your remote control or vehicle’s separate manual, confirm the device uses the correct signal frequency or can be configured to do so, or contact the manufacturer for specific pairing instructions.
Purging
Press and hold the learning button on the side of the control system receiver until the red indicator light stays on continuously for 6 seconds.
If the process is successful, the indicator light will flash rapidly before turning off, indicating that all paired devices have been deleted.
Note
The purging is irreversible. Do not do it unless it’s really necessary.

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7.4.4 HomeLink

Button Pairing

Note
· Before pairing your HomeLink device, pair a remote control with the control system receiver. For details, see 7.4.3 Remote Pairing and Purging.
· The provided remote control has already been paired.

1. Disconnect the power supply of your gate opener, start your vehicle, and park it in a safe location between 33 ft. and 65 ft. (10­20 m) of the control system receiver.
2. Press and hold the HomeLink button that you will use.
The red indicator light should start flashing slowly after 20 seconds.
3. Keep holding the button and place your paired remote control between 2 in. and 5 in. (5­12 cm) away from the device.

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4. Press and hold the first remote control until the red indicator starts flashing faster to indicate that the pairing is complete.
5. Release the buttons. 6. Reconnect your gate opener to power and test the programming by using the paired button to
open the door.
Note
If the operation is unsuccessful, try to pair your device again follow the steps above.
Touchscreen Pairing 1. Disconnect the power supply of the gate opener, start your vehicle, and park it in a safe location
between 33 and 65 feet (10­20 m) of the control system receiver. 2. Select the HomeLink icon on your vehicle’s touchscreen to create a new connection.
Note
If the system asks you to select an operation mode, select Standard Mode, then touch the connected created, and wait for it to connect.
3. Hold down the first button on the remote control while pointing it at the middle of the front of your car (the location used by hood ornaments).
4. Wait for the headlights to flash, indicating the pairing was successful. 5. Reconnect your gate opener to power and test the programming by using the paired button to
open the door.
Note
Again, if the operation is unsuccessful, try to pair your device again follow the steps above.
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Wiring 1. Run the wiring from the module to the opener according to the wiring diagram below. 2. When using DC power sources, attach the red wire to the positive terminal and the black wire to
the negative terminal. For AC power, the order won’t matter to the device. 3. Attach the blue and white wire to the external button connection. The order won’t matter to the device.
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ACCESSORIES

Wiring Diagram
7.5 Loop Detector (Exit Wand)

24V DC Infrared Sensor
Limit Switches
External Button Connection Test Button Direction Switch
Antenna
Ground Wire (Blue) Channel 4 (Green) Channel 3 (Gray) Channel 2 (Yellow) Channel 1 (White) Power (Red) Power (Black)

· ONLY install and use this device in accordance with these instructions, the separate instructions for your gate opener, and all applicable local and national laws and regulations. Adding instructional or warning signage may be necessary in your area or if there will be pedestrians or children nearby during use. Failure to configure and use this device properly may result in serious property damage and severe personal injury, potentially including death.

· ONLY use this device for its intended purpose, opening and closing a single sliding gate or swing gate to facilitate vehicular traffic. Pedestrians should be warned about the device, kept away when vehicles are nearing its sensing range, and provided with a separate access point far enough away to ensure they never come into contact with the moving gate.

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· ANY large moving object made of ferromagnetic metal–iron, steel, nickel, etc.–can potentially activate this device. Depending upon its placement and settings, such objects may include

riding lawnmowers, ATVs, bicycles, and even children’s tricycles. Exercise caution during

setup, test any such objects that might be used nearby, and provide proper training and

warnings to all persons who will be passing through the gate controlled by this device. Ensure

they understand the potential risks, safe operation procedures, and how to avoid potential

entrapment and pinch points in the case of an emergency or malfunction.

· DO NOT install this device in a location where passing traffic or the gate itself might activate it. Installing it in a location 13 feet (4 m) away from such traffic and from the gate itself is highly recommended.

· DO NOT use this device in locations where its accidental activation might release children, pets, or livestock without their caretaker’s knowledge. In such settings, a separate remote or keypad control can be used on the enclosed side of the gate and the exit wand on the opposite side, but it must be carefully configured and protected to eliminate any possibility of accidental activation.

· DO NOT install this device in any area prone to flooding or exposed to flammable or explosive fumes.

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· DO NOT tamper with or modify this device. Modifying its components or settings can compromise its functionality and may lead to malfunctions and/or safety hazards. ONLY allow trained technicians to install and repair this device and its electrical connections and only install it in locations where it will remain completely stationary while in use.
· ALWAYS disconnect all power from electronic components during installation and maintenance except as specifically instructed for safely testing functionality. Ensure all wiring is properly grounded and protected. The underground cable must be encased in a protective tube or conduit (not included).
7.5.1 Installation

· Because of the potential danger of an improperly configured system, ALWAYS use a trained technician to install, adjust, or repair this device.
· ALWAYS check for and disconnect any nearby water, electrical, and gas lines before digging.
1. Select the location for your exit wand.
2. Refer to the diagram below for where things should be and the relative distance between the components.

Control Box

Conduit

25 Feet

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(7.5 m)

Sensing Boundary

12 Feet (3.6 m)

2 Feet (0.6 m)
3. Prepare the necessary length of conduit to run from this point to the control box. 4. Dig a hole for the wand running parallel to your driveway. It should be about 2 feet (60 cm) long,
at least 3 inches (7.5 cm) wide, and about 1 foot (30 cm) deep.
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5. Dig a trench about 1 foot deep between your hole and the control box, making sure it will be able to easily accommodate your wiring conduit.
6. Place the wand in its hole and the conduit in its trench but do not cover them yet.
Note
The location has to be: · On the same side of your gate as the control box for your opener · No farther than 2 feet (60 cm) from the side of your driveway, allowing its sensor to detect
vehicles across the width of your drive while minimizing the risk of accidental damage · At least be 13 feet (4 m) from any public road and from the fully open position of your gate,
minimizing the risk of accidental activation. · Be no further than 45 feet (13.7 m) from the gate
Note
Using PVC pipe is standard. Remove any obstacles along this path and thread the cord of the exit wand through your conduit.

Once digging begins, keep any children or passersby away from the area untileverything is covered and finished.

7.5.2 Wiring

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Wire the loop detector to the control board as shown.

Range Adjustment Board
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7.5.3 Testing
1. Remove any vehicle or large potentially moving metal object from the area around the exit wand. 2. Reconnect the gate opener and its control box to their power source. Wait at least 60 seconds
while the system calibrates. 3. Drive your vehicle into the exit wand’s sensing boundary to see if your gate automatically begins
to open.
Note
If the wand does not detect the vehicle, increase its sensitivity by a. disconnecting it from power b. turning the range adjustment knob counterclockwise c. reconnecting power, and d. waiting 60 seconds for the system to recalibrate.
Range Adjustment If you want to limit the ability of other objects–such as riding lawnmowers or bicycles–to automatically open the gate, test them in the same way. Use the range adjustment knob to decrease sensitivity in the same way as before, but turning it clockwise. Continue testing and adjustment until you find the best sensitivity setting for your needs.

7.5.4 Wrapping UP

1. Check that the range adjustment board is still securely placed in or near the control box and will be protected against the elements.

2. Check that all electrical connections are secure and no wiring remains exposed.

3. Replace the control box cover and tighten its fasteners.

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4. Cover the wiring trench and the exit wand’s hole, tamping down the soil by foot.

5. Test that the exit wand still works properly once covered.

6. Place any necessary signage and begin explaining to other users how the system works and how to avoid potential entrapment or injuries in the case of an emergency or malfunction.

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APPENDIX

8.1 Compatible Accessory Index
Exit Wand With this buried near the exit of your property, automatic activation of the gate opener is possible with the simple passage of a vehicle. Model: WVS1
IR Sensors These automatically halts and retracts the closing gate if they detect an obstruction in the path of the gate. Model: WIS1
Wi-Fi Module This module makes controlling the gate via wi-fi and Bluetooth possible. Model: WAM1
8 HomeLink Controller This device makes possible opening and closing your gate with your vehicle’s HomeLink Model: WHL1
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APPENDIX

48

CONTACT US
Thank you for choosing our products! If you have any questions or comments, contact us at contact@cssupportgroup.com and we’ll resolve your issue ASAP! For a .pdf copy of the latest version of these instructions, use the appropriate app on your smartphone to scan the QR code to the right.
SGO-0000-00 Rev. 15 Jul. 2024

References

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