oricom SC850 Secure 850 Baby Monitor User Guide
- June 16, 2024
- oricom
Table of Contents
- oricom SC850 Secure 850 Baby Monitor
- Product Information
- Getting Started
- SAFETY INFORMATION
- OVERVIEW OF FUNCTIONAL COMPONENT POSITIONS
- GETTING STARTED
- USING THE BABY MONITOR
- Troubleshooting
- Technical Specifications
- CUSTOMER SUPPORT
- EXPRESS WARRANTY
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
oricom SC850 Secure 850 Baby Monitor
Product Information
Specifications
- Product Name: Baby Monitor Secure 850
- Model: Secure 850
- Manufacturer: Oricom
- Power Supply: AC Adaptor
- Battery Type: Li-ion Polymer rechargeable battery pack
Safety Information
It is important to follow these safety guidelines when using the Baby
Monitor:
Important Safety Information:
Do not place the parent or baby unit in or near moisture or water. Immersing
in water could cause damage to the units and pose a risk of electric shock.
Maintain a distance of at least one meter from other electronic equipment,
such as microwave ovens or hi-fi devices, to avoid interference. The power
adaptors may become warm to the touch during continual use, which is normal.
Warning: Keep all packaging materials and protective foils out of reach of children to prevent suffocation.
Battery Safety:
Do not dispose of batteries in a fire as they may explode. Dispose of
batteries according to local regulations and never incinerate or shred them.
If a battery leaks, do not let the battery liquid touch skin or eyes.
Immediately flush the affected areas with water and contact Oricom for
assistance. Never use a damaged battery.
Disposal:
Always dispose of your products at the end of their life by your local
waste disposal requirements. Recycle all cardboard and paper packaging by your
local council waste regulations.
Overview of Functional Component Positions
The Baby Monitor consists of two units: the Parent Unit and the Camera
Unit. Here is an overview of the functional component positions:
Your Parent Unit:
- Power LED
- Link LED
- Lowest level
- Highest level
- Menu (Pan/Tilt)
- Power (Video) on/off
- Volume Up (Up Arrow)
- Volume Down (Down Arrow)
- Play/Stop (Select Melody)
- Microphone
- Push To Talk
- Change CAM#
- Register CAM
Your Camera Unit:
- Night Light
- Speaker
- Light Sensor
- Power
- Pair
Getting Started
Baby unit power supply:
- Connect the small plug of the power adaptor to the baby unit.
- Connect the other end of the power adaptor to an electrical mains power outlet.
Using the Baby Monitor
Once the Baby Monitor is set up, follow these instructions to use it:
Pairing the Parent Unit and Camera Unit:
To ensure proper communication between the Parent Unit and Camera Unit,
they need to be paired:
- Make sure both units are powered on and within range of each other.
- On the Parent Unit, press the “Pair” button.
- On the Camera Unit, press the “Pair” button.
- The Parent Unit and Camera Unit will automatically connect and display the video feed.
Adjusting the Volume:
To adjust the volume of the audio received from the Camera Unit:
On the Parent Unit, press the “Volume Up” button to increase the volume or the
“Volume Down” button to decrease the volume.
Controlling Pan/Tilt:
The Baby Monitor allows you to control the pan/tilt movement of the Camera
Unit:
- On the Parent Unit, press the “Menu” button to enter the pan/tilt menu.
- Use the arrow buttons to adjust the position of the Camera Unit.
- Press the “Menu” button again to exit the pan/tilt menu.
Using the Night Light:
The Camera Unit is equipped with a night light feature:
On the Parent Unit, press the “Night Light” button to turn on/off the night
light on the Camera Unit.
Troubleshooting
If you encounter any issues with your Baby Monitor, refer to the
Troubleshooting section in the user manual or contact Oricom Customer Support.
Customer Support
If you need assistance setting up or using your Oricom product, call Oricom
Support:
Australia: 1300 889 785 or 02 4574 8888
Website: www.oricom.com.au
Express Warranty
Refer to the Express Warranty section in the user manual for information on
warranty coverage and how to claim warranty service.
FAQ
Q: What should I do if some items are missing from the pack?
A: If any items are missing, contact Oricom customer support for
assistance.
KEEP THIS USER GUIDE FOR FUTURE REFERENCE
Always retain your proof of purchase in case of warranty service and register
your product on line at: AUSTRALIA:
www.oricom.com.au NEW ZEALAND:
www.oricom.co.nz
Need Help?
If you need assistance setting up or using your Oricom product now or in the
future, call Oricom Support.
Australia 1300 889 785 or 02 4574 8888
www.oricom.com.au
Mon-Fri 8am – 6pm AEST
New Zealand 0800 67 42 66
www.oricom.co.nz
Mon-Fri 10am – 8pm NZST
SAFETY INFORMATION
Important Safety Information
- It is very important that you read the User Guide carefully as it contains detailed information you will need to get the most from your Oricom baby monitor. If you have any issues setting up or using your Oricom baby monitor please call our Customer Support team. Our dedicated local team are more likely to be able to help you than the retailer where you made your purchase.
- Your Oricom baby monitor is designed to be an aid and should not be used as a substitute for responsible and proper adult supervision of a child.
- The baby monitor has been designed to provide some added reassurance in the form of sound transmission for those times when you are not in the same room as your baby provided you always stay within hearing range of the baby monitor during use. Your baby monitor is not a medical device, nor a device to prevent cases of Sudden Infant Death Syndrome (SIDS) or “cot death”, and you should not rely on it for your baby’s wellbeing. You must regularly check on your baby personally.
- Make sure the baby unit, parent unit and mains adaptor cables are kept out of reach of your baby and other young children at all times, at least one metre away.
- Never place the baby unit or parent unit inside your baby’s cot, bed or playpen.
- Never cover the parent or baby units with clothes, towels or blankets or any other item. Never use or place your parent or baby unit in or near moisture or water (e.g. near bath or pool). Immersing in water could cause electric shock and even death.
- The installation location plays an important role in ensuring proper operation. Therefore, maintain a distance of at least one meter from other electronic equipment, such as microwave ovens or hi−fi devices, otherwise, they could cause interference. During continual use, the baby unit power adaptors may become warm to the touch. This is normal and should not be a concern.
Warning
Risk of suffocation!
Keep all packaging materials and protective foils out of reach of children.
Warning
Do not place the AC Adaptor cable in a high “wear and tear” location. Never use a frayed or compromised cord.
Battery Safety
- Batteries represent a hazard to health and the environment!
- They contain toxic, ecologically hazardous heavy metals. Do not dispose of batteries in a fire as they may explode. Dispose of batteries according to local regulations, never in your household rubbish.
- Do not dismantle, cut, open, crush, bend, puncture, or shred cells or batteries. If a battery leaks, do not let the battery liquid touch skin or eyes. If this happens, immediately flush the affected areas with water, and seek medical assistance.
- Do not modify, remanufacture, attempt to insert foreign objects into the battery, or immerse or expose it to water or other liquids. Batteries may explode if damaged.
- Use only the battery supplied with the product. Improper use, or use of unapproved batteries may present a risk of fire, explosion, or other hazard, and may invalidate any approval or warranty.
- If you believe the battery is damaged, remove the product from the charger and stop using the product. Contact Oricom for assistance. Never use a damaged battery.
Disposal
Always dispose of your products at the end of their life per your local waste
disposal requirements. Packaging materials all cardboard and paper packaging
should be recycled under your local council waste regulations.
OVERVIEW OF FUNCTIONAL COMPONENT POSITIONS
Overview of your Baby Monitor
Your Parent Unit
-
Power LED
-
Link LED
-
Lowest level
-
Highest level
-
Menu (Pan/Tilt)
-
Power (Video) on/off
-
Volume Up (Up Arrow) (x2 Zoom)
-
Play/Stop
(Select Melody) -
Volume Down
(Down Arrow) (x1 Zoom) -
Microphone
-
Push To Talk
-
Change CAM# Register CAM
-
Stand
-
Battery compartment
-
Antenna
-
Speaker
Your Camera Unit
- Night Light
- Speaker
- Light Sensor
- Power
- Pair
Check pack contents
This pack should contain:
- 1 camera / baby unit
- 1 parent unit
- 1 Li-ion Polymer rechargeable battery pack for the parent unit
- 1 AC adaptor for the parent unit
- 1 AC adaptor for the baby unit
If any items are missing contact Oricom customer support
GETTING STARTED
Baby unit power supply
- Connect the small plug of the power adaptor to the baby unit and the other end to the electrical main power outlet.
- Switch the unit to the ON position. The power LED will light up.
- To switch off the baby unit, slide the power switch to the OFF position.
Warning
Only use the AC power adaptor supplied with the product as other power
adaptors could damage the product. This product is designed for indoor use
only.
Connecting and aligning the baby unit
Position the baby unit with a minimum distance of 1m to other electronic
devices, otherwise, there is a risk of mutual disturbance. Point the upper
section of the baby unit towards the baby or object you want to monitor. Check
that the baby or object is suitably displayed on the parent unit screen.
Ensure the antenna is extended vertically for optimum range.
Parent unit battery installation
- Insert the battery pack into the parent unit ensuring the contacts match.
- Close the battery compartment.
- Press and hold
key for 2 seconds to switch on the parent unit. It will take a few seconds for the unit to start up. The power LED will light up. - If press and hold
key for 2 seconds again to turn OFF the parent unit.
NOTE:
When the battery level is low, the power LED will flash slowly.
Charging the Parent unit
- Connect the small plug of the power adaptor to the parent unit and the other end to the electrical main power outlet.
- If the unit is powered off, the power LED will turn on steadily.
- If the unit is powered on, the battery level indicator will change to indicate the battery charging status.
NOTE:
YOU MUST INITIALLY CHARGE THE BATTERY FOR 12-14 HOURS BEFORE USE. THIS IS
IMPORTANT TO MAINTAIN ADEQUATE BATTERY PERFORMANCE.
IMPORTANT
The parent unit is powered by a rechargeable Lithium Battery Pack. The
amber Power LED lights up on the parent unit when it is in the charger to
indicate power is being supplied to the unit. In the case of a low battery,
the amber Power LED will flash. The parent unit should be returned to the
cradle to recharge. The amber light will always be lit when the parent unit is
in the charging cradle.
Switching the Baby Unit ON/OFF
Position the baby unit in a good position for the monitoring task required and
align the camera lens to the area to be monitored.
- Slide the switch to ON, the Power LED lights up. The baby unit is now ready to operate.
- To switch the unit off, slide the switch to OFF.
- In-use time and battery charging
- Depending on the usage the parent unit will work for up to 8 hours on a fully charged battery with the VOX feature turned ON.
- When the battery charge becomes low on the parent unit the amber power LED will flash slowly. At this point, you need to connect the parent unit to the charger.
- When charging, the battery status indicator on the parent unit screen will change to the charging icon.
- To speed up the charging process, turn the parent unit off when charging if it is not being used.
- You can continue to use your parent unit to monitor your baby even when the battery is low, provided it remains on the charger to recharge the battery.
NOTE:
- The parent unit can be kept on the charger even if it is fully charged. This will not affect the battery life.
- The parent unit can be used on or off the charger.
- When the parent unit is being used while on the charger.
- We recommend that you TURN OFF the parent unit when it is not in use, to conserve battery power.
Battery Life
The rechargeable battery pack (supplied) can be charged and discharged
hundreds of times, however they will eventually wear out and lose their
ability to hold a full charge. When the in use time becomes noticeably shorter
than normal, it is time to purchase a new battery pack.
How to purchase spare parts
You can purchase Battery packs (Model No: BPCK1700LI) chargers and extra
camera units from www.oricom.com.au
Extra Charging Cradles
For added convenience, you may wish to purchase additional chargers online at
www.oricom.com.au.
Optimization of Range
The parent unit has a fold-out antenna, extend the antenna vertically to
achieve optimal range from your monitor.
USING THE BABY MONITOR
Once the baby and parent units are switched on, the display on the parent unit will show the video captured by the baby unit.
Switching on the parent unit
- Press and hold the power button until the Oricom logo appears on the parent unit. The camera image will then appear.
- Press and hold the power button for approx. 1 second to switch the unit off.
NOTE:
- If you place the Parent and Baby units too close together you will hear a high-pitched noise called “feedback”, this is normal. The units are designed to be located in separate rooms.
- To prevent feedback, do not take the parent unit into the nursery/baby’s room.
- Do not press the talk button when the baby unit and parent unit are positioned in the same room. Feedback will be generated if the talk button is pressed when the baby unit and parent unit are close to each other.
Talk function
- Press and hold
button on the parent unit to talk to your baby through the baby unit loudspeaker. The talk symbol will be displayed in the middle of the LCD screen.
NOTE:
The lullaby will stop playing if the Talk function is activated.
Adjusting the volume of the parent unit
Press <▲> and < ▼> to adjust the volume of the parent unit. appears on the LCD
screen. There are 5 levels can be adjusted.
Playing a lullaby for your baby
You can remotely activate a lullaby to be played on the baby unit
-
Press and release
button on the parent unit to play the previous lullaby and [ X] appears on the LCD screen. -
When the music starts playing, within 8 sec, press
<▲ > and <▼> keys to change lullabies. There are 5 lullabies available for selection, indicated by [ 1],[ 2], [ 3], [ 4] and [ 5]. -
Press < Music > again to stop.
-
If you want to change to a different lullaby in the middle of playing music, it is necessary to turn the music off, then turn it on again to resume (the music will change within 8 seconds).
Out-of-range indication
When the distance between the parent unit and the baby unit is too far, [Out
of Range] will display on the parent unit, and the link LED will flash. Move
the parent unit closer to the baby unit until the link is re-established. Both
the parent unit and baby unit antennas should be extended vertically to
achieve the best range.
Infrared Sensitive Night vision
The camera has high-intensity infrared LEDs for picking up clear images in the
dark. When the built-in light sensor detects a low level of ambient light, the
LEDs will automatically activate and the screen on the parent unit will
display in black and white.
Brightness
- When unit is in monitor mode or stand-by status, press
- Press <▲> and <▼> to adjust the LCD brightness level to 1, 2, 3, 4 or 5.
- Press
Temperature Display (°C)
(a) You can set the high / low-temperature warning trigger values as
follows:
- Press
repeatedly to go to [ Lo], then press <▲> and <▼> to change the values to set a low-temperature trigger point. - Press
key several times to back to monitor mode or just short-press the power key once to save the value. - Similarly, press
key to go to [ Hi] to set the high-temperature trigger point.
(b) Turn the temperature alert off
The alert beep tone can be turned off :
- If the user presses <▲> key to set Hi temp alert value, after reaching a pre-defined value, then the alert tone becomes OFF. eg. 28→29→30→OFF.
- If the user presses <▼> key to set Low temp alert value, after reaching a pre-defined value, then the alert tone becomes OFF. eg. 19→18→17→OFF.
This Highest and Lowest temperature alert values are set during manufacture.
The Temperature sensor used in this Oricom baby monitor is intended as a
guide, to provide parents with an indication of the room temperature in which
the baby unit has been placed.
NOTE : If the temperature alert function is turned on:
- If the temperature goes above 27°C, [Hi] appears on the LCD: A warning beep will be transmitted periodically until the temperature returns to mid-range.
- If the temperature goes below 19°C, [Lo] appears on the LCD screen. A warning beep will also transmit periodically until the temperature returns to mid-range.
Night Light
- Press
repeatedly until the [Moon] icon appears on the LCD screen. - Press <▲> and <▼> to turn the baby unit night light ON or OFF.
- Press
button to confirm the selection. Press several times until no menu icon showing on LCD, ie. back to monitor mode.
Voice Activation
The sound detection sensitivity level (VOX) of the baby monitor can be
adjusted. If the baby is a quiet sleeper, the sensitivity level can be
increased so that minor disturbances can be detected and transmitted to the
parent unit.
- Press
repeatedly until [ ] appears on the LCD screen or OFF. - Press <▲> and <▼> to adjust the VOX level to 1, 2, 3, 4, 5 or OFF.
- When the VOX function is on (levels 1 to 5), the LCD screen will switch off after 1 minute if the detected sound is below the level selected.
- Press
button to confirm the selection. Press several times until no menu icon showing on LCD, ie. back to monitor mode.
NOTE:
- Level 5 is the most sensitive and so will need to be the quietest before the LCD will switch off.
- The LCD screen on the parent unit will be switched back on when the sound level of the baby reaches the VOX threshold or when any key on the parent unit is pressed.
Zoom Mode
- Press and hold
key for 2 seconds to enter x2 zoom mode. The live viewing area will change to x2 zoom mode immediately. A x2 magnification icon appears in the center of the screen for approx. 8 sec. A x2 icon appears in the top status bar. - Press and hold
key for 2 seconds to exit x2 zoom mode. The live viewing area will change to x1 zoom mode immediately. An x1 magnification icon appears in the center of the screen for approx. 8 sec. The x2 icon disappears in the top status bar.
Mechanical pan/tilt
- Press
key once to enter pan/tilt mode. Four-direction arrows are displayed in the middle of the screen. - Press <▲> and <▼> to move the screen up and down.
- Press
key to move the screen to the left. - Press the
key to move the screen to the right. - The PU will exit the pan/tilt mode if no key is pressed for a while. Then none of the direction arrow icons appears.
- The user can also press
button once to exit the pan/tilt mode.
Selecting a Camera Channel or scan
(a) Select Camera Channel
- On monitor mode, press and release [Camera] key, currently viewing camera number will prompt out.
- Press and release the [Camera] key again, and then it will switch to the next registered camera unit from 1 to 4 and scan mode.
- It only switches to the registered camera number, for example, if two camera units are registered to cam 1 and cam 2, then for every short press the key will go to cam 1 → cam 2 → scan → cam 1 again.
- Press
button to confirm the selection. - In each of the four camera channels, you can set all other features individually.
- If only one camera is registered, then short press this key will no response.
(b) Scan Mode operation
- This function only turns on video for channels that the camera/s have been registered to.
- When switching to view each camera by
key, there is a checked mark next to the camera icon. - This checked mark can be changed to a cross mark by using Up / Down arrow keys. It means the camera is being turned off on scan mode.
- All cameras are possible to turn on or off individually.
- It is also effective not only in scan mode function but also in single camera view mode. In other words, if you switch to that camera channel, you must turn that video to on by
arrow key as well. - When you switch back to a single camera and VOX mode is not selected during Scan mode the camera will resume to the previous VOX setting status.
Video ON/OFF (Only audio monitor mode)
(a) The user can turn off the screen but continue to hear background sound
from the camera unit
- During video monitor mode, press and release < > key, LCD is then turned off and receives sound from the camera (ie. only audio monitor mode).
- The speaker is always on during audio monitor mode but VOX status is depending on the user setting. If VOX is set to ON, then LCD will triggered to turn on by the camera sound level. If VOX set to OFF, then LCD must be turned on by the user pressing any key.
- Users also can turn the video on by pressing any key.
- If the unit is in scan mode when the screen is turned off, the unit will keep scanning each camera in the background. You will hear background noise dependant on which camera is being scanned.
(b) Optional setting as quick enter to VOX mode
When the unit is off, press the on/off button once to turn on the unit. If
the unit is on, press and hold the on/off button ( ) key for 2 sec, the unit
is powered off.
The On/off (button also activates VOX mode by pressing the button once during
video monitor mode. The unit then goes to VOX mode immediately without waiting
for 1 minute of silence. After the unit enters the VOX model, you can press
any key to turn the video on again.
Registration
The parent and baby unit are pre-registered. If necessary (for example, buy an
extra camera), registration can also be completed manually: Up to 4 baby units
can be registered to one parent unit.
To re-register your baby unit, or register a new baby unit, follow the
procedure below:
-
Switch on the parent unit.
-
On monitor mode, press and hold the
key for 5 seconds, it will go to registration mode. -
After registration icon [ ] comes up on the screen, press
<▲ > or <▼> to select the camera channel [C1] [C2] [C3] or [C4] that you want the baby unit to pair with. -
Press and release
key to confirm which camera number to register. -
The Link LED then flashes rapidly for 10 seconds.
-
Switch the baby unit ON. Press the pair key once (at the back of the camera).
-
If registration is completed, camera video appears on the LCD screen and returns to normal mode. The baby unit will return to normal mode too.
-
If the registration time is expired or registration is failed,[Out of Range] appears on LCD. Should this occur, please attempt the registration process once more.
NOTE:
If a particular channel had been registered already, registering this
particular channel again will over-write the old registration.
Troubleshooting
Should you experience difficulties operating the SC850 please refer to the troubleshooting guide below. If you still experience difficulties please contact Oricom Customer Support on 1300 889 785 for assistance.
Technical Specifications
Note
For a replacement battery pack or other spare parts please contact Oricom.
CUSTOMER SUPPORT
If you have any problems setting up or using this product you will find useful
tips and information in the Troubleshooting section of this user guide as well
as “Frequently Asked Questions” on our website www.oricom. com.au.
If you have further questions about using the product after reviewing the
resources above or would like to purchase replacement parts or accessories
please call our Customer Support Team. Our dedicated local support team are
more likely to be able to help you than the retailer where you made your
purchase.
Important
Please retain your purchase receipt and attach to the back page of this user
guide as you will need to produce this if warranty service is required. Take a
few moments to register your product online:
www.oricom.com.au.
EXPRESS WARRANTY
Express Warranty (Australia)
This Express Warranty is provided by Oricom International Pty Ltd ABN 46
086 116 369, Unit 1, 4 Sovereign Place, South Windsor NSW 2756, hereinafter
referred to as “Oricom”.
Oricom products come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a
major failure. Oricom warrants that the product is free from defects in
materials or workmanship during the Express Warranty Period. This Express
Warranty does not extend to any product from which the serial number has been
removed or was purchased outside of Australia. Nothing in this Express
Warranty excludes, restricts or modifies any condition, warranty, guarantee,
implied term, right or remedy according to the Australian Consumer Law and
which may not be so excluded, restricted or modified. For such conditions,
terms, guarantees and warranties that cannot be excluded, restricted or
modified, Oricom limits the remedies available to the extent permitted in the
relevant legislation. The Express Warranty Period will be 3 years from the
date of purchase of the product evidenced by your dated sales receipt. You are
required to provide proof of purchase as a condition of receiving Express
Warranty services. You are entitled to a replacement product or repair of the
product at our discretion according to the terms and conditions of this
document if your product is found to be faulty within the Express Warranty
Period. This Express Warranty extends to the original purchaser only and is
not transferable.
Products distributed by Oricom are manufactured using new materials or new and
used materials equivalent to new in performance and reliability. Spare parts
may be new or equivalent to new. Spare parts are warranted to be free from
defects in material or workmanship for thirty (30) days or for the remainder
of the Express Warranty Period of the Oricom branded product in which they are
installed, whichever is longer. During the Express Warranty Period, Oricom
will where possible repair and if not replace the faulty product or part
thereof. All parts removed under this Express Warranty become the property of
Oricom. In the unlikely event that your Oricom product has a recurring
failure, Oricom may always, subject to the Competition and Consumer Act 2010,
at its discretion, elect to provide you with a replacement product of its
choosing that is at least equivalent to your product in performance.
No change to the conditions of this Express Warranty is valid unless it is
made in writing and signed by an authorized representative of Oricom. Oricom
will not be liable under this Express Warranty, and to the extent permitted by
law will not be liable for any defect, loss, damage or injury arising out of
or in connection with a:
- Failure by you to adhere to the warnings and follow the instructions set out in this user guide for the proper installation and use of the product;
- Wilful misconduct or deliberate misuse by you of the product;
- Any external cause beyond our control, including but not limited to power failure, lightning or overvoltage; or
- Modification to the product or services carried out on the product by anyone other than Oricom or Oricom’s authorized service provider.
How to make a claim under your Express Warranty in Australia
Oricom has a simple warranty process for you to follow:
- Please call or email our Customer Support Team, 1300 889 785 or support@oricom.com.au.
- A Customer Support Team member will verify after troubleshooting with you if your product qualifies under warranty. If so, they will give you a Product Return Authorisation number.
- We will then email or fax a Return Authorisation form and a Repair Notice (if necessary), together with instructions on how to return the goods for warranty service.
Please note that if a Customer Support Team member advises that your product does not qualify for return, this warranty does not apply to your product. Products that are authorized to be returned to Oricom in Australia must include all of the following:
- A completed Return Authorisation form
- A copy of your Proof of Purchase (please keep your original copy)
- The faulty product, including all accessories.
Send the approved returns to:
Oricom International Pty Ltd Locked Bag 658
South Windsor NSW 2756 Australia
Please note that this Express Warranty excludes expenses incurred by you in returning any faulty product to us. You must arrange and pay any expenses incurred (including postage, delivery, freight, transportation or insurance of the product) to return the faulty product to us, however, we will arrange delivery of the repaired or replaced faulty product to you.
Important Information
Repair Notice
Please be aware that the repair of your goods may result in the loss of any
user-generated data (such as stored telephone numbers, text messages and
contact information). Please ensure that you have made a copy of any data
saved on your goods before sending it for repair. Please also be aware that
goods presented for repair may be replaced by refurbished goods or parts of
the same type rather than being repaired.
Contact Details for Oricom Support and Express Warranty Claims in Australia
Oricom International Pty Ltd
Locked Bag 658
South Windsor, NSW 2756
Australia
Email: support@oricom.com.au
Phone: 1300 889 785 or (02) 4574 8888
(Monday to Friday 8 am to 6 pm AEST)
Web: www.oricom.com.au
Fax: (02) 4574 8898
Contact Details for Oricom Support and Express Warranty Claims in New Zealand
Email: support@oricom.co.nz
Phone: 0800 674 266
(Monday to Friday 10 am to 8 pm NZST)
Web: www.oricom.co.nz
References
- Oricom New Zealand | Premium Baby Monitor Technology
- Oricom Baby Monitors UHF CB Radios & Cordless Phones
- Manual-Hub.com – Free PDF manuals!
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