EPSON C4000 Rental Printer User Guide

: July 18, 2024
: Epson

Table of Contents

EPSON C4000 Rental Printer
Product Specifications
Product Usage Instructions
FAQ
Shipment Content
Printer Dashboard
Troubleshooting
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

EPSON C4000 Rental Printer

Product Specifications

Model: Epson C4000
Shipment Content:
- 1 x Printer
- 1 x Ethernet Cable
- 1 x USB cable
- 1 x Power Adapter (2 parts)
- 1 x Dispense Tray
- 1 x Wi-Fi Adapter (available for rent separately)

Product Usage Instructions

Connect the Power Adapter to the Power Cable and the other end to the printer.
Power On by holding down the power button until the power LED lights up. The printer will take 4-5 minutes to be ready.
Connect the printer:
- Option A (Network): Plug in an Ethernet Cable from the router’s LAN port into the ethernet port behind the printer. To check the network connection: Select Menu from the home screen > General Settings > Network Settings > Connection Check. Be careful not to insert the cable into the USB port.
- Option B (Direct): Plug the USB-B cable into the back of the printer and the USB-A end into the computer’s USB port.
- Option C (Network): Wi-Fi setup.
You must set the printer driver settings in Windows to your badge specifications before proceeding.
Fanfold Badge Stock
- Lift the back lid of the printer and adjust the media width if needed.
- Ensure correct badge stock orientation with arrows facing towards the printer.
- Carefully feed the badge stock into the back of the printer until it stops.
- Press the Pause button to feed one badge.
Roll Badge Stock
- Open the front door and remove the Paper Feed Guide.
- Adjust the Roll Guide width and insert the Roll with paper feeding over its top.
- Lock the Roll in place and leave some paper sticking out.
- Press the Pause button to feed a badge and/or calibrate.

FAQ

Q: How do I check if my network connection is working properly?
A: To check the network connection, select Menu from the home screen > General Settings > Network Settings > Connection Check.
Q: Can I use Wi-Fi to connect the printer?
A: Yes, Wi-Fi setup instructions can be found of the setup guide.
Q: How do I load fanfold badge stock correctly?
A: Follow the instructions provided in the setup guide or scan the QR code for a step-by-step video guide.

Shipment Content

1 x Printer
1 x Ethernet Cable
1 x USB cable
1 x Power Adapter (2 parts)
1 x Dispense Tray
1 x Wi-Fi Adapter (accessory is available for rent separately)

Quick Setup

Connect the Power Adapter to the Power Cable and the other end to the printer.
Power On by holding down the power button until the power LED lights up.
The printer will take 4-5 minutes to be ready.

Connect the printer

Option A: (Network) Plug in an Ethernet
Cable from the router’s LAN port into the ethernet port behind the printer. To check the network connection: Select Menu from the home screen > General Settings > Network Settings > Connection Check.
Be careful not to insert the cable into the USB port.

EPSON-C4000-Rental-Printer-FIG-4

Option B: (Direct) Plug the USB-B cable into the back of the printer and the USB-A end into the computer’s USB port.
Option C: (Network) Wi-Fi setup.

Printer Dashboard

EPSON-C4000-Rental-Printer-FIG-5

Install the Media

You must set the printer driver settings in Windows to your badge specifications before the next steps. Video is available in the QR code below.

For Fanfold Badge Stock, lift the back lid of the printer (and if needed lift the blue lever to adjust for the media.) The paper should be tight and straight behind the printer. See below.
Make sure the badge stock orientation is correct. e.g., Black timing mark facing down, leading first with arrows facing towards the printer.
Carefully feed the badge stock into the back of the printer until it comes to a stop and the printer fans turn on and you can hear them. Do Not push the badge stock too hard.
The printer Pause light will turn on orange. Push the Pause button and the printer will feed one badge.
Scan this QR Code to see step-by-step how to load the fanfold badge stock.
For Roll Badge Stock, open the front door by pulling the dark grey latch. Now remove the “Paper Feed Guide” as shown below. (clear grey plastic piece)
Raise the lock lever on the inside of the printer (left side) and adjust the width of the Roll Guide. See below.
Insert the Roll to have it feed paper over its top, not the bottom. Pull some badge stock out.
Push the blue latch down to lock it in place.
Close the front panel leaving a bit of paper sticking out.
Push the Pause button and the printer will feed a badge and/or calibrate.

Exchange empty Ink cartridges

The printer comes with Ink cartridges pre-installed. Follow the steps below to replace empty Ink cartridges. MUST only be done while the printer is not being used and is in a “ready” state.

Open the front right panel of the printer. Do not send any commands or turn off the printer.
Push the light blue lever inward to release the cartridge from the printer then pull it out.
Shake the new Ink cartridge horizontally for about 5 seconds before removing it from its packaging. Do not touch the IC chip in the cartridge.
Insert the cartridge into the designated slot. (KCMY) Push on the ink cartridge with your fingertip until it clicks into place. Close the ink door. The printer will proceed to run the ink.

Please DO NOT Return the printer without INK cartridges installed to avoid physical damage to the unit. INK Cartridges should always be inside the printer, even in transit.

Install the Dispense Tray to the hooks on the bottom of the paper ejection guides.
Adjust the Dispense Tray length by pulling out the dark grey lever on the right side of the Dispense Tray. Extend the tray until the paper length indication matches with the length of your paper.
Lock tray in place by pushing in the dark grey lever at the bottom.

EPSON-C4000-Rental-Printer-FIG-13

Wireless connection (optional): Connect the USB Wireless LAN Unit to the back of the printer into its dedicated port.
Use arrow keys to select networks on the printer’s home screen and press the OK button.
Select Router and then press the OK button.

EPSON-C4000-Rental-Printer-FIG-15

Select Start Setup.
Select Wi-Fi Setup Wizard, on the printer’s control panel select the network name (SSID) for the router you want to connect to and enter Wi-Fi Password with the on-screen keyboard using the arrow keys and the Ok button.

EPSON-C4000-Rental-Printer-FIG-16

Check the settings, and select Start Setup. Once it is completed Press the Home button.

EPSON-C4000-Rental-Printer-FIG-18

Troubleshooting

What if…

…the Status light blinks Orange, and the display shows a Paper Out Message?
The Printer has run out of badge stock, please follow the steps above to reload more badge stock.
… the Status light blinks Orange, and the display shows a Maintenance Kit Full message?
The Media Box needs to be replaced. This can be easily done by opening the thin, tall door on the left side of the printer. Pull out the full Media Box and insert the new one in the same manner.
…the Status light is Yellow but the INK light is Orange?
One or more of the INK cartridges is low on INK, it is usually marked with an ! in the printer’s display. You can still get a few more prints before replacing them as shown in the first page of the guide.
…the Status light is blinking Orange, and the INK light is also Orange?
One or more of the INK cartridges is empty and needs to be replaced as shown in the first page of the guide.
…I need an IP address to connect to my printer?
With the printer already fully set up, connected to the network via Ethernet and with badge stock installed correctly. The IP address will be displayed on the screen.
…the badges are misaligned?
Make sure to adjust the back paper guides by lifting the blue level and closing the guides to the paper with. Align the paper evenly with the printer. Next, push feed once to get one badge out and adjust the front guides by pushing down the middle latch on the feed lip.