ANTENNAS DIRECT C2M-AC ClearStream MAX-XR Complete UHF VHF Indoor Outdoor TV Antenna Installation Guide
- May 15, 2024
- ANTENNAS DIRECT
Table of Contents
ANTENNAS DIRECT C2M-AC ClearStream MAX-XR Complete UHF VHF Indoor
Outdoor TV Antenna
Specifications
- 3-Way Splitter: 5-900 MHz
- Coaxial Cable: 30 ft
- In-Line Amplifier: 18 dB
Product Usage Instructions
Pre-Installation:
Before permanently attaching the antenna, test reception by connecting it to the TV or converter box and running a full channel scan. If reception is not as desired, move the antenna and rescan for available channels.
Assembly
Ensure the Short Tube is inside the Antenna Base before assembling it. Connect the Antenna Element, VHF Dipoles, and Dipole Fasteners as instructed.
Mounting
Make sure the front of the antenna faces the broadcast towers. Adjust the Mast to a vertical position before installing the antenna. Adjust the antenna after mounting for optimal reception.
Amplifier Usage:
Use the provided Coaxial Cable between the antenna and amplifier. Utilize the Jolt Switch for real-time control of TV signals. Toggle the switch as needed based on signal strength and clarity.
Final Steps:
Place Sealing Pads over pilot holes, then Mount Base on top. Scan for channels to start enjoying HDTV.
FAQ
Problem: I’m not getting any signals at all
If you’re not receiving any signals, ensure that the antenna is correctly installed and facing the broadcast towers. Check connections and positioning. If issues persist, contact technical support for assistance.
CLEARSTREAM™ MAX-XR COMPLETE
READ BEFORE INSTALLATION:
Before permanently attaching the antenna to any surface, TEST RECEPTION in
that area. Connect the antenna to the TV or converter box and run a full
channel scan. If reception is not as desired, move the antenna and rescan for
the available channels.
The ClearStream MAX-XR Complete comes with:
- Antenna Element
- VHF Dipoles
- 2 – Dipole Fasteners
- Antenna Base with Short Tube
- 60mm Bolt
- 30mm Bolt
- U-Bolt and Wing Nuts
- Mast Clamp and Back Plate
- Mast
- Mast End Cap
- 2 – 40mm Hex Bolts and Nuts
- 4 – 50mm Screws
- Mount Base
- 4 – Sealing Pads
- 3-Way Splitter
- 30 ft. Coaxial Cable
- Jolt Switch 18 dB In-Line Amplifier with Coaxial Cable and 6 ft. USB Cable
- USB Power Adapter (style may vary)
IMPORTANT: CHECK THE RECEPTION IN THE LOCATION WHERE YOU INTEND TO
INSTALL THE ANTENNA PRIOR TO ATTACHING THE MAST TO ANY SURFACE.
Before assembling the Antenna Base (4) to the Antenna Element (1) make sure
the Short Tube is inside the Antenna Base (4).
TROUBLESHOOTING
Problem: I’m not getting any signals at all.
Possible causes:
-
Analog-only televisions (manufactured before 2007) require a digital converter box. You MUST perform a channel scan on the converter box.
-
SCANNING FOR CHANNELS: A digital TV must be programmed in order to receive digital channels. Once your antenna is installed, you must complete a channel scan, even if you have done so before installing to find the best location for the antenna.
-
a) Your TV must be set to the proper input source. Press the “Input” (or “Source”) button on your remote and make sure the input is set to TV.
-
b) Follow the instructions specific to the make and model of your television or converter box to set the signal type to “ANTENNA”, “AIR”, or “BROADCAST”, not “Cable”.
c) Go to the main menu of your TV or converter box and complete a channel scan. This could be listed as “Auto Program”, “Auto Tuning”, or “Auto Channel Scan”. Consult the owner’s manual for your specific device and more precise guidelines. Be ready to experiment with various locations in your home. Remember to rescan for channels in every location. -
Make sure the front of the antenna is facing the broadcast tower locations serving your area. Visit www.antennapoint.com for more information on broadcasters and tower locations serving your area, or download the free Antenna Point app to your Android/iOS smartphone or tablet.
-
Outdoor Use: You do not have a clear line of sight to your local broadcast towers.
You might need to elevate and/or move your antenna. Make certain the antenna is not aimed into physical obstacles such as a roof, building, or trees. Remember to rescan for channels in every location. -
You are outside the range of your antenna’s capabilities.
Depending upon the distance between your home and the local broadcast towers, you may need a longer range outdoor/attic antenna. Antennas Direct offers many models for this purpose. -
You may have loose coaxial cable connections.
Check ALL connections for a tight fit and check all outdoor connections for moisture or corrosion. -
Indoor Use: Building materials such as brick, metal siding, radiant barrier, or stucco can greatly reduce the incoming signal. If in an attic, move the antenna outdoors. If outdoors, make certain the antenna is not aimed into physical obstacles, such as buildings, trees, or a hill. Remember to rescan every time you move your antenna.
Problem: I’m receiving every channel except for one.
Possible cause:
- You may need to rescan the TV tuner or converter box.
The channel you are not receiving may have its transmitter lower on the broadcast tower or on a different tower than the other transmitters and your line of sight is obstructed. Try elevating the antenna or moving it to another location. Repeat as needed.
Problem: I’m having signal breakups, but I’m only two miles from the broadcast tower.
Possible cause:
- Your TV may be receiving interfering signals.
A larger/stronger antenna will not necessarily solve this problem. Consider moving the antenna, making sure it is not placed near metal objects or other antennas. If this is not successful, your signal may be too strong and may require the use of an attenuator. Call our helpline or chat with us online at antennasdirect.com for an analysis of your area and installation. We may be able to offer simple solutions.
Before You Return, Call to Learn
HELPLINE: 1-877-825-5572
Model # C2M-AC
Antenna ate time warranty
Antennas Direct™ Inc. warrants this product against any defects in materials or workmanship for as long as you own the product. No warranty claim will be honoured unless, at the time the claim is made, you present proof of purchase from an authorized Antennas Direct™ Inc. dealer. Antennas Direct™ Inc. will either repair or replace the defective product at no charge to you. This warranty covers parts but does not cover any costs incurred in the removal or reinstallation of the product. This limited warranty does not apply if the product is damaged or fails due to: misuse, improper installation, abuse, and modification of the product as originally manufactured by Antennas Direct. Antennas Direct ™ Inc. will not assume any liabilities for any other warranties, expressed or implied by any other person. The foregoing shall be the sole and exclusive remedy of any person, whether in contract, tort, or otherwise, and Antennas Direct™ Inc. shall not be liable for incidental or consequential damage or commercial loss, or for any other loss or damage, as set forth above. 16388 Westwoods Business Park, Elisvile, MO 63021, USA
Limited 90-Day Warranty JOLT™ Switch In-Line Amplifier, 3-Way Splitter, Coaxial Cable
Antennas Direct™ Inc. warrants this product against any defects in materials
or workmanship for ninety (90) days. No warranty claim will be honored unless
at the time the claim is made, you present proof of purchase from an
authorized Antennas Direct™ Inc. dealer. Antennas Direct™ Inc. will either
repair or replace the defective product at no charge to you. This warranty
covers parts but does not cover any costs incurred acede defective product at
no charge to bout in the removal or reinstallation of the product. This
limited warranty does not apply if the product is damaged or fails due to:
misuse, improper installation, abuse, and modification of the product as
originally manufactured by Antennas Direct. Antennas Direct’* Inc. will not
assume any liabilities for any other warranties expressed or implied by any
other person. The foregoing shall be the sole and exclusive remedy of any
person, whether in contract, tort, or otherwise, and Antennas Direct™ Inc.
shall not be liable for incidental or consequential damage or commercial loss,
or for any other loss or damage, as set forth above.
16388 Westwoods Business Park, Ellisville, MO 63021, USA
CAntennas Direct
Model # C2M-AC
01.2024
FCC
Amplifier Regulatory Notice: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device This equipment has been tested and found to comply with the limits for a Class B Digital Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication. However, there is no guarantee interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the antenna.
- Increase the separation between the equipment and converter box.
- Connect the equipment into an outlet on a different circuit from which the converter box is connected.
- Consult the dealer or an experienced radio/TV technician for help.
TV RECEPTION CAN BE AFFECTED BY OBSTRUCTIONS OR DISTANCE BETWEEN YOUR HOME AND BROADCAST TOWERS.
Call us toll-free for technical assistance at 1-877-825-5572 or contact support@antennasdirect.com
FIND TV CHANNELS, AIM YOUR ANTENNA
antenna point
DOWNLOAD OUR FREE APP
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>