QUADRA-FIRE TREKKERI-MBK Trekker Pellet Insert

Specifications

• Model(s): TREKKERI-MBK, TREKKERI-PMH, TREKKERI-TWL
• Input Rating: 50,775 Btu’s/hr
• Electrical Rating: 115 VAC, 60 Hz, Start 2.9 Amps, Run 2.45 Amps
• Fuel Type: Wood pellets only
• Approved for use in Manufactured Homes

Product Usage Instructions

Installation:

1. Installation and service should be performed by qualified personnel.
2. Ensure the appliance is tested and approved for wood pellets only.
3. Follow local building regulations and obtain necessary permits.

Operation:

1. To start, turn the dial control to the desired setting and set the thermostat above room temperature.
2. The stove will light automatically.
3. To shut down, turn the dial control to OFF or set the thermostat below room temperature.
4. Refer to the owner’s manual for further instructions.

Maintenance:

1. Keep viewing doors tightly closed during operation.
2. Inspect and clean the vent system frequently according to the manufacturer’s instructions.

FAQs

• Q: Can I use fuel other than wood pellets?
  • A: No, burning any other type of fuel voids the warranty.
• Q: What should I do if the appliance is not operating correctly?
  • A: Contact a qualified professional for servicing and refer to the owner’s manual for troubleshooting tips.

Owner’s Manual
Operation & Care
INSTALLER: Leave this manual with party responsible for use and operation. OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.

R
TREKKER INSERT PELLET APPLIANCE MODEL(S):
TREKKERI-MBK TREKKERI-PMH TREKKERI-TWL

WARNING
If the information in these instructions is not followed exactly, a fire could result causing property damage, personal injury, or death.
· Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
· Do not over fire – If appliance or chimney connector glows, you are over firing. Over firing will void your warranty.
· Comply with all minimum clearances to combustibles as specified. Failure to comply may cause house fire.

WARNING

CAUTION
Check building codes prior to installation. · Installation MUST comply with local, regional, state
and national codes and regulations. · Consult local building, fire officials or authorities
having jurisdiction about restrictions, installation inspection, and permits.
Installation and service of this appliance should be performed by qualified personnel. Hearth & Home Technologies recommends HHT Factory Trained or NFI certified professionals.
For Units Post Serial # HF3166001

HOT SURFACES! Glass and other surfaces are hot during operation AND cool down. Hot glass will cause burns. · Do not touch glass until it is cooled · NEVER allow children to touch glass · Keep children away · CAREFULLY SUPERVISE children in same room as fireplace. · Alert children and adults to hazards of high temperatures · High temperatures may ignite clothing or other flammable materials. · Keep clothing, furniture, draperies and other flammable materials away.
CAUTION
Tested and approved for wood pellets only. Burning of any other type of fuel voids your warranty.
NOTE: To obtain a French translation of this manual, please contact your dealer or visit www.quadrafire.com REMARQUE : Pour obtenir une traduction française de ce manuel, s’il vous plaît contacter votre revendeur ou visitez www.quadrafire.com

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and Welcome to the Quadra-Fire Family!
NOTE: Clearances may only be reduced by means approved by the regulatory authority having jurisdiction
A. Sample of Serial Number / Safety Label
LOCATION: Behind right cast side panel

Test Lab & Report No.

CAUTION: HOT WHILE IN OPERATION DO NOT TOUCH, KEEP CHILDREN, CLOTHING AND FURNITURE AWAY. CONTACT MAY CAUSE SKIN BURNS. SEE NAMEPLATE AND INSTRUCTIONS.
ATTENTION: CHAUD LORS DE L’OPÉRATION. NE PAS TOUCHER. GARDEZ LES ENFANTS ET LES VÊTEMENTS LOIN DE L’ESPACE DÉSIGNÉ DE L’INSTALLATION. LE CONTACT PEUT CAUSER DES BRÛLURES À LA PEAU. VOIR L’ÉTIQUETTE ET LES INSTRUCTIONS.
Serial No. / N° de série

REPORT #/RAPPORT # 061-S-84-2, 0061PS094E

PTREKKERI-C

TREKKERI-C Pellet Insert

HF
BARCODE LABEL

Listed Solid Fuel Room Heater/Pellet Type. Also suitable for Mobile Home Installation. This appliance has Conforms to ASTM Std E1509-12. Certified to ULC S628-93. Room Heating Pellet BurningType, (UM)

been tested and listed for use in Manufactured Homes in accordance with OAR 814-23-9000 through 84-HUD FOR USE ONLY WITH PELLETIZED WOOD FUEL. Do not use any other type of fuel.

814-23-909.

Input Rating: 50,775 Btu’s/hr. Electrical Rating:115 VAC, 60 Hz, Start 2.9 Amps, Run 2.45 Amps. Route

Appareil de chauffage de combustible solide/de type de boulettes. Accepté dans l’installation dans les power cord away from unit. Do not route cord under or in front of appliance. Do not obstruct the space

maisons mobiles. Cet appareil a été testé et enregistré pour l’usage dans les Maisons Mobiles en accord beneath the heater.

avec OAR 814-23-9000 jusqu’à 814-23-909.

DANGER: Risk of electrical shock. Disconnect power supply before servicing. Replace glass only with 5mm

PREVENT HOUSE FIRES / PRÉVENTION DES FEUX DE MAISON

ceramic. To start, turn dial control to desired setting and set thermostat above room temperature, the stove

Install and use only in accordance with manufacturer’s installation and operating instructions. Contact local will light automatically. To shutdown, turn dial control to OFF or set thermostat below room temperature. For

building or fire officials about restrictions and inspection in your area.

further instruction refer to owner’s manual. Keep viewing doors tightly closed during operation. Keep viewing

SAMPLE WARNING – FOR MOBILE HOMES: Do not install appliance in a sleeping room. An outside combustion air
inlet must be provided. The structural integrity of the mobile home floor, ceiling and walls must be maintained. Refer to manufacturer’s instructions and local codes for precautions required for passing chimney through a combustible wall or ceiling. Inspect and clean vent system frequently in accordance with manufacturer’s instructions. DO NOT CONNECT THIS UNIT TO A CHIMNEY SERVING ANOTHER APPLIANCE. Use a 3″ or 4″ diameter type “L” or “PL” venting system.
Installez et utilisez en accord avec les instructions d’installation et d’opération du fabricant. Contactez le bureau de la construction ou le bureau des incendies au sujet des restrictions et des inspections d’installation dans votre voisinage. Ne pas obstruez l’espace en dessous de l’appareil. AVIS – Pour Les Maisons Mobiles: Ne pas installer dans une chambre à coucher. Un tuyau extérieur de combustion d’air doit être installé et ne doit pas être obstrué lorsque l’appareil est en usage. La structure intégrale du plancher, du plafond et des murs de la maison mobile doit être maintenue intacte. Référez vous aux instructions du fabricant et des codes locaux pour les précautions requises pour passer une cheminée à travers un mur ou un plafond combustibles, et les compensations maximums. Inspectez et nettoyez la cheminée fréquemment. Ne pas connecter cet appareil à une cheminée servant un autre appareil. Utilisez systèm de ventilation “L” ou “PL” diamètre 76mm ou 102mm and ash removal doors tightly closed during operation.

MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS / ESPACES LIBRES MINIMUM DES MATÉRIAUX COMBUSTIBLES AS A BUILT-IN UNIT / COMME APPAREIL INSÉRÉ

A

A Top of Hopper / Haut de la trémie

Top/Rear Vent / Des Conduits Du Haut/Arrières 3 in [76mm]

B Side of Outside Skin / Côté de Enveloppe extérieure

Top/Rear Vent / Des Conduits Du Haut/Arrières 2 in [51mm]

B

C Vent Pipe to Combustible / Des Conduits de combustible Top/Rear Vent / Des Conduits Du Haut/Arrières 3 in [76mm]

D Cast Side to Side Wall / Moulage Side à Wall Side

Top/Rear Vent / Des Conduits Du Haut/Arrières 6 in [152mm]

C B
D

MASONRY OR ZERO CLEARANCE / DÉGAGEMENT DE LA MAÇONNERIE OU DÉGAGEMENT ZÉRO*

MANTEL / MANTEAU

A Cast Side to Side Wall / Moulage Side à Wall Side

6 in [152 mm]

B

B Insert top to face trim / Insérez le dessus de la garniture de façade

C Insert side to face trim / Insérez le côté de la garniture de façade

0 in [0 mm] 0 in [0 mm]

D Hearth extension from door opening / Prolongement d’âtre depuis l’ouverture de la porte devant

6 in [152 mm]

E Hearth extension from side of door opening / Prolongement d’âtre depuis le côté de l’ouverture de la porte

6 in [152 mm]

A

C

SIDE WALL / MUR LATÉRAL

D E

Manufactured by:Fabriqué par
352 Mountain House Road, Halifax, PA 17032 www.quadrafire.com

This wood heater needs periodic inspection and repair for proper operation. Consult the owner’s manual for further information. It is against federal regulations to operate this wood heater in a manner inconsistent with the operating instructions in the owner’s manual.

U.S. ENVIRONMENTAL PROTECTION AGENCY Certified to comply with 2020 particulate standards at 0.74 G/HR. Tested under ASTM E2515, ASTM E2779, and CSA B415.1-10

2021 2022 2023 JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

Made in U.S.A. of US and imported parts. Fabriqué aux États-Unis-d’Amérique par des pièces d’origine américaine et pièces importées.
DO NOT REMOVE THIS LABEL / NE PAS ENLEVER L’ÉTIQUETTE

7082-801A

Serial No. Model Number
Mfg. Date

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Safety Alert Key:
· DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. · WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. · CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. · NOTICE: Indicates practices which may cause damage to the appliance or to property.

LIMITED WARRANTY

Hearth & Home Technologies LLC (“HHT”) extends the following warranty for HHT gas, wood, pellet and electric hearth appliances
(each a “Product” and collectively, the “Product(s)”) and certain component parts set forth in the table below (“Component Part(s)”) that are purchased from a HHT authorized dealer or distributor.

WARRANTY COVERAGE:

HHT warrants that the Products and their Component Parts will be free from defects in materials and workmanship for the applicable period of Warranty coverage set forth in the table below (“Warranty Period”). If a Product or Component Parts are found to be defective in materials or workmanship during the applicable Warranty Period, HHT will, at our discretion, repair the applicable Component Part(s), replace the applicable Component Part(s), or refund the purchase price of the applicable Product(s). The maximum amount recoverable under this Warranty is limited to the purchase price of the Product. This Warranty is transferable from the original purchaser to subsequent owners, but the Warranty Period will not be extended in duration or expanded in coverage for any such transfer. This Warranty is subject to conditions, exclusions, and limitations as described below.

WARRANTY PERIOD:
Warranty coverage begins at the date of installation. In the case of new home constructions, Warranty coverage begins six months after invoice of the final sale of the Product(s) by an independent, authorized HHT dealer or distributor. However, the Warranty coverage shall commence no later than 24 months following the date of Product shipment from HHT, regardless of the installation or purchase date.

Warranty Period

HHT Manufactured Appliances and Venting

Component Parts

Labor

Gas

Pellet

Wood Electric

Component Parts Covered by this Warranty

1 Year

X

X

X

All parts including handles, external enameled components and other material except as covered by Warranty Conditions, Warranty Exclusions, and Warranty Limitations listed

All parts except as covered by Warranty Conditions, Warranty Exclusions, and Warranty X
Limitations listed

2 Years

X

X

Glass, Electrical components limited to heating element/igniters, Top feed auger assembly, Blowers, Junction Box, Remotes/Wall switches, linear actuator, power cord, vacuum switch,
snap disc, wire harnesses and thermocouple

X

Electrical components limited to modules, remotes/wall switches, valves, pilots, blowers, junction boxes, wire harnesses, transformers and lights (excluding light bulbs)

3 years

X

X

X

Cement Refractory Panels, Glass Liner Panels Firepots, burnpots, Harman mechanical feeders

5 years

X

X

Catalysts, Vented and Vent Free burners and logs

10 years 1 year

X

Burners, logs and metal/fiber refractory components of HHT manufactured fireplaces or stoves, venting due to poor workmanship

10 years 3 years

X

X

Castings, Medallions & Baffles, FlexBurn® System (engine, inner cover, access cover and fireback), Firebox and heat exchanger, HHT Chimney & Terminations, Manifolds

20 years 3 years

X

Firebox and heat exchanger

All purchased replacement parts and optional accessories

1 Year

None

X

X

X

X

All purchased replacement parts and optional accessories

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WARRANTY CONDITIONS:
· Because HHT cannot control the quality of any Products sold by unauthorized sellers, this Warranty only covers Products that are purchased through an HHT authorized dealer or distributor unless otherwise prohibited by law; a list of HHT authorized dealers is available on the HHT branded websites.
· This Warranty is only valid while the applicable Product remains at the site of original installation.
· This Warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the applicable Product is authorized to sell applicable Product.
· Contact your installing distributor or dealer for Warranty service. If the installing dealer or distributor is unable to provide necessary parts, contact the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking Warranty service from a dealer other than the dealer from whom you originally purchased the applicable Product.
· No HHT consumer should bear cost of warranty service or costs incurred while servicing warranty claims (i.e., travel, gas, or mileage) when the service is performed within the terms of this Warranty. Check with your dealer or distributor in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not covered by this Warranty.
WARRANTY EXCLUSIONS:
This Warranty does not cover the following: · Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and exterior surface
finishes may occur. This is not a flaw and is not covered under the Warranty. · Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items or other
external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes. · Repair or replacement of parts that are subject to normal wear and tear during the Warranty Period are not covered. These parts
include: paint, wood and pellet gaskets, firebricks, wood grates, flame guides, batteries and the discoloration of glass. · Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints related to
this noise are not covered by this Warranty. · Damages resulting from: (1) failure to install, operate, or maintain the applicable Product in accordance with the installation
instructions, operating instructions, and listing agent identification label furnished with the applicable Product; (2) failure to install the applicable Product in accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or forced air furnaces or other such causes; (6) use of fuels other than those specified in the operation instructions; (7) installation or use of components not supplied with the applicable Product or any other components not expressly authorized and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interruptions or fluctuations of electrical power supply to the applicable Product. · Non- HHT venting components, hearth connections or other accessories used in conjunction with the applicable Product. · Any part of a pre-existing fireplace system in which an insert or a decorative gas applicable Product is installed. · HHT’s obligation under this Warranty does not extend to the Product’s capability to heat the desired space. Information is provided to assist the consumer and the dealer in selecting the proper Product for the application. Consideration must be given to the Product location and configuration, environmental conditions, insulation and air tightness of the structure. This warranty is void if:
· The applicable Product has been over-fired, operated in atmospheres contaminated by chlorine, fluorine, or other damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, deformation/warping of interior cast iron structure or components, rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes.
· The applicable Product is subjected to prolonged periods of dampness or condensation. · There is any damage to the applicable Product due to water or weather damage which is the result of, but not limited to, improper
chimney or venting installation.
LIMITATIONS OF REMEDIES AND LIABILITY:
· EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED
HEREIN. The owner’s exclusive remedy and HHT’s sole obligation under this Warranty or in contract, tort or otherwise, shall be limited to, at HHT’s sole option, replacement of the Component Part(s), repair of the Component Part(s), or refund of the original purchase price of the applicable Product(s). In no event will HHT be liable for any incidental or consequential damages caused by defects in the applicable Product. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Warranty gives you specific legal rights and you may also have other rights which vary from State to State. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF
THE EXPRESSED WARRANTY SPECIFIED ABOVE FOR THE APPLICABLE PRODUCT. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

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Set Up

C. Quick Start Guide
QUICK START GUIDE
Before you plug in this appliance, follow these instructions

1. Empty fire box of component packet and any other debris.
2. Add pellets and close lid.

3. Turn DIAL to OFF
4. Plug in the appliance
· Exhaust blower will run for about 45 Seconds (wait for it to stop before priming)
· Green light will start fl ashing
5. Ensure thermostat is connected properly per included instructions.

1. After the exhaust blower has stopped; quickly turn the dial from OFF to HI two times:

HEAT SETTING

HEAT SETTING

HEAT SETTING

LO

LO

LO

Prime

+2 +3 + OFF OFF
OFF
OFF

HI

HI

HI

· The LIGHT will turn solid green and pellets will feed. Wait for 2 minutes · If the LIGHT did not turn solid green: – Turn dial back to OFF – Unplug appliance, plug it back in and repeat
Priming is only needed for first fire or starting fire on empty hopper. NOTE: The prime function is only required during initial set up of the unit, or after the unit has alarmed out due to an empty hopper. Priming while under normal operating conditions will cause the fire pot to overfill.

Run

1. While thermostat is in RUN mode, the set temperature can be temporarily changed by pressing UP.
2. Choose Setting:

· LO ­ HI* · Green LIGHT will begin
flashing and stove will start

*The temporarily changed set temperature will return to the programmed value stored in memory when start time of the next upcoming scheduled event is reached (MORN, DAY, EVE, OR NITE).
**Appliance will not turn on unless target temperature is a higher temperature than the room temperature.

It may take as long as 10 minutes to achieve a fire in LO the fire pot. Turning the knob or thermostat to off during this time will interrupt the startup process.

Light
ON ALARM
HEAT SETTING
Dial
HI

*For first fire, HHT recommends running on HI for first 30 minutes

-3 -2 –

4 -4

1 0 +1
Trim Control Panel

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1 Important Safety Information

A. Appliance Certification

Model: Trekker Insert Pellet Appliance

Laboratory: OMNI Test Laboratories, Inc. Report No: 061-S-84-2, 0061PS094E

Type:

Solid Fuel Room Appliance, Pellet Fuel Burning Type

Standard:

ASTM E1509-12, ULC-S628-93 and (UM) 84-HUD, Mobile Home Approved.

The Trekker insert is Certified to comply with 2020 particulate emission standards.
This pellet appliance needs periodic inspection and repair for proper operation. It is against federal regulations to operate this pellet appliance in a manner inconsistent with the operating instructions in the owner’s manual.
NOTICE: This installation must conform with local codes. In the absence of local codes you must comply with the ASTM E1509-12, ULC S628-93, (UM) 84-HUD and ULC/ORD-C-1482.
Approved for ZC fireboxes.

B. BTU & Efficiency Specification

Emissions Report Number:

0061PS094E

EPA Certification Number:

Number: 98-17

EPA Certified Emissions: 0.74 grams per hour

*LHV Tested Efficiency: 83.2%

**HHV Tested Efficiency: 77.9%

***EPA BTU Output: 12,700 to 39,400 / hr.

****BTU Input: 16,400 to 50,800 / hr.

Vent Size: 3″ or 4″ Type “L” or “PL”

Hopper Capacity: 52 lbs.

Fuel Premium Wood Pellets

*Weighted average LHV (Low Heating Value) efficiency using data collected during EPA emissions tests.

*Weighted average HHV (High Heating Value) efficiency using data collected during EPA emissions tests.

***A range of BTU outputs calculated using HHV efficiency and the burn rates from the EPA tests.

****Based on the maximum feed rate per hour multiplied by approximately 8600 BTU’s which is the average BTU’s from a pound of pellets.
Grade of pellet fuel as certified by Pellet Fuels Institute (PFI), ENPlus or CANplus.

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C. Glass Specifications
This appliance is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please contact your dealer for replacement glass.
D. Electrical Rating
115 VAC, 60 Hz, Start 2.9 Amps, Run 2.45 Amps
E. Mobile Home Approved
· This appliance is approved for mobile home installations when not installed in a sleeping room and when an outside combustion air inlet is provided.
· The structural integrity of the mobile home floor, ceiling, and walls must be maintained.
· The appliance must be properly grounded to the frame of the mobile home and use only Listed pellet vent Class “L” or “PL” connector pipe.
· Outside Air Kit (OAK-3) must be installed in a mobile home installation.
F. Sleeping Room
When installed in a sleeping room it is recommended that 3ft of vertical be installed prior to horizontally exiting the room and a smoke/CO alarm be installed in the bedroom. The size of the room must be at least 50ft³ per 1,000 Btu/hr stove input, if the stove exceeds the room size, out air must be installed.
G. California – Prop65
WARNING
This product and the fuels used to operate this product (wood), and the products of combustion of such fuels, can expose you to chemicals including carbon black, which is known to the State of California to cause cancer, and carbon monoxide, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to: WWW.P65Warnings.ca.gov

WARNING
Fire Risk. Hearth & Home Technologies disclaims any responsibility for, and the warranty will be voided by, the following actions:
· Installation and use of any damaged appliance. · Modification of the appliance. · Installation other than as instructed by Hearth & Home
Technologies. · Installation and/or use of any component part not
approved by Hearth & Home Technologies. · Operating appliance without fully assembling
all components. · Operating appliance without legs attached (if supplied
with unit). · Do NOT Over fire – If appliance or chimney connector
glows, you are over firing. Any such action that may cause a fire hazard.
Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage.
For assistance or additional information, consult a qualified installer, service agency or your dealer.
NOTE: Hearth & Home Technologies, manufacturer of this appliance, reserves the right to alter its products, their specifications and/or price without notice.

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Operating Instructions

WARNING
Fire Risk. · Do not operate appliance before reading
and understanding operating instructions. · Failure to operate appliance properly may
cause a house fire.
Visit www.quadrafire.com/shopping-tools/videos to view product and use & care videos.
A. Fire Safety
To provide reasonable fire safety, the following should be given serious consideration: · Install at least one smoke detector on each floor of
your home. · Install at least one carbon monoxide detector on each
floor of your home. · Locate smoke detector away from the heating appliance
and close to the sleeping areas. · Follow the smoke detector manufacturer’s placement
and installation instructions and maintain regularly. · Follow the carbon monoxide manufacturer’s placement
and installation instructions and maintain regularly. · Conveniently locate a Class A fire extinguisher to contend
with small fires. · In the event of a hopper fire:
– Evacuate the house immediately. – Notify fire department.
B. Non-Combustible Materials
Material which will not ignite and burn, composed of any combination of the following:
– Steel – Plaster – Glass – Tile – Brick – Iron – Slate – Concrete Materials reported as passing ASTM E 136, Standard Test Method for Behavior of Metals, in a Vertical Tube Furnace of 750° C.

C. Combustible Materials
Material made of/or surfaced with any of the following materials:
– Compressed Paper – Wood – Plywood/OSB – Sheet Rock (drywall) – Plastic – Plant Fibers
Any material that can ignite and burn: flame proofed or not, plastered or non- plastered.
D. Fuel Material and Fuel Storage
Pellet fuel quality can greatly fluctuate. We recommend that you buy fuel in multi-ton lots whenever possible. However, we do recommend trying various brands before purchasing multi-ton lots to ensure your satisfaction.
Fuel Material
· Made from sawdust or wood by-products
· Depending on the source material it may have a high or low ash content.
Higher Ash Content Material
· Hardwoods with a high mineral content
· Fuel that contains bark
· Standard grade pellets or high ash pellets
Lower Ash Content Material
· Most softwoods
· Fuels with low mineral content
· Most premium grade pellets
Clinkers
Minerals and other non-combustible materials such as sand will turn into a hard, glass-like substance called a clinker when heated in the firepot.
Trees from different areas will vary in mineral content. That is why some fuels produce more clinkers than others.
Moisture
Always burn dry fuel. Burning fuel with high moisture content takes heat from the fuel and tends to cool the appliance, robbing heat from your home. Damp pellet fuel can clog the feed system.

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Size
· Pellets are either 1/4 inch or 5/16 inch (6-8mm) in diameter
· Length should be no more that 1-1/2 inches (38mm) · Pellet lengths can vary from lot to lot from the same
manufacturer · Due to length variations, the feed rate may need adjusting
occasionally Performance
· Higher ash content requires the fire pot and the ash drawer to be emptied more frequently
· Hardwoods require more air to burn properly · Premium wood pellets produce the highest heat output · Burning pellets longer than 1-1/2 inches (38mm) can
cause an inconsistent fuel feed rate and/or missed ignitions or feed jams.
CAUTION
Tested and approved for wood pellets. Burning of any other type of fuel voids your warranty.
Storage
· Wood pellets should be left in their original sealed bag until using to prevent moisture absorption
· Do not store any pellet fuel within the clearance requirements or in an area that would hinder routine cleaning and maintenance.
E. Before Your First Fire
1. First, make sure your appliance has been properly installed and that all safety requirements have been met. Pay particular attention to the fire protection and venting.
2. Double check that the firebox is empty and the fire pot floor is fully closed.
3. Close and latch the do
CAUTION
Odors and vapors released during initial operation. · Curing of high temperature paint. · Open windows for air circulation. · Odors may be irritating to sensitive individuals.

OFF

G. User Dial Control
The appliance has one dial control located on the side of the appliance (behind a drop door) used for changing the heat setting and restarting the appliance. There are five heat settings on this dial ranging to include: LOW, MED-LOW, MED, MED-HIGH, and HIGH. Figure 10.1 Turn the dial control to the desired heat setting and turn the appliance ON and OFF using the thermostat.
HEAT SETTING
LO
HI
Figure 10.1
H. Normal Startup Sequence
The appliance will go into the ignition sequence followed by a start up sequence (the green LED will flash rapidly). The ignition sequence involves the exhaust blower and igniter turning on, and the feed motor running in two stages. The first stage involves the feed motor running continuously for about a minute to start loading pellets into the fire pot. In the second stage, the feed motor will begin cycling on and off. When the pellets are warming – on the verge of igniting – it is not uncommon for the firebox to fill with smoke. Once ignition happens, the smoke should quickly disappear. During this stage, as well as any part during the burn process, the front door should not be opened. This startup cycle continues until the appliance senses ignition by a rise in the exhaust temperature or the appliance times out. Following the ignition cycle the appliance continues to feed pellets to build up the fire. After warming up, the convection blower will begin to blow warm air into the room. As the appliance increases heat the blower will increase its output.

F. Filling the Hopper
Open the hopper lid by lifting the handle. Fill the hopper with fuel. Close the hopper lid. The appliance will not feed with the hopper lid open and the fire will go out.

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I. Firepot Purge
Purpose: To help remove debris from the firepot and help the unit burn as efficient as possible.
The frequency of the purge cycle is once every 30 minutes while the unit is burning. During the firepot purge, the feed is reduced to the lowest setting and the exhaust blower ramps up to a very high setting. The purge cycle lasts 99 seconds.
The purge cycle does not replace daily cleaning.
CAUTION
HOT WHILE IN OPERATION. KEEP CHILDREN, CLOTHING AND FURNITURE AWAY. CONTACT MAY CAUSE SKIN BURNS.
J. Shutdown
shut the appliance down, turn the dial control to OFF or turn the thermostat to OFF. During the shutdown process, the light will flash amber or green rapidly.
Unlike the fire pot purge, during shutdown existing fuel in the fire pot will continue to burn without the feed motor running; but, the exhaust and convection blowers will remain on until the exhaust has cooled.
NOTE: If maintenance or daily cleaning is going to be conducted immediately following a shutdown, please use caution as components especially those inside the firebox may still be hot.
Due to safety precautions:
· If the dial control is turned to OFF and back on (even if by mistake) the unit will go through the shutdown sequence before restarting.
· Additionally, if the thermostat is turned to “OFF” during operation the appliance will go through a shutdown sequence before restarting.

3. General maintenance and cleaning. Infrequent or poor general maintenance will result in poorer performance. Indicators for additional maintenance activities include: – Lazy flame – Black-sooted glass – Pellets not igniting – Excess pellets falling to the side of the firepot
4. See trim adjustment section for additional information.
NOTICE: If you expect children to come into contact with this appliance, we recommend a barrier such as a decorative screen. See your retailer for suggestions.
L. Your Pellet Appliance’s General Operating Parts
Baffle Latch
Hopper Switch

Ash Removal Lever Baffle
Figure 11.1

Firepot

NOTE: If maintenance or daily cleaning is going to be conducted immediately following a shutdown, please use caution as components especially those inside the firebox may still be hot.

K. Fire Characteristics
The overall height of the flame will vary throughout the burn for a couple of reasons:
1. The flame will vary based on type of fuel or batch of fuel.
2. The unit adjusts the burn rate according to the dial setting ­ the further the dial is rotated clockwise the higher the flame and consequently, heat output.

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M. Restarting the Appliance
Restart Process:
1. When the appliance has run out of fuel and the “empty hopper” error code illuminates, add pellet fuel to the hopper.
2. Dump the ashes and clinkers built up in the fire pot by pulling the ash dump removal handle out several times. Make sure clinkers have dropped into the ash pan then return the handle to fully closed position.
3. Turn the dial control to OFF and then up to high 2X to prime.
4. After seeing pellets drop then turn to desired setting to reset the appliance control system. The appliance will then begin its startup sequence.
Restarting After a Power Failure:
1. For an electrical disruption the appliance will start on its own without need for priming – providing the control system is asking for heat.
2. The appliance will always go through a normal shutdown sequence before restarting.
WARNING
HOT SURFACES! Glass and other surfaces are hot during operation AND cool down.
Hot glass will cause burns. · Do not touch glass until it is cooled. · NEVER allow children to touch glass. · Keep children away. · CAREFULLY SUPERVISE children in same room
as appliance. · Alert children and adults to hazards of
high temperatures. · High temperatures may ignite clothing or other
flammable materials. · Keep clothing, furniture, draperies and other
flammable materials away.
N. Clear Space
NOTICE: Clearances may only be reduced by means approved by the regulatory authority having jurisdiction.
Mantel:
Avoid placing candles and other heat-sensitive objects on mantel or hearth. Heat may damage these objects.

WARNING
Fire Risk Do NOT operate appliance: · With appliance door open. · Firepot floor open. Do NOT store fuel: · Closer than required clearances to
combustibles to appliance · Within space required for loading or
ash removal.
O. Trim Adjustment
Trim adjustment is the small dial located below the main dial control. The function of the trim adjustment is to allow for variations in elevation, venting and installation configurations, and fuel types (hard wood/soft wood). Rotating this dial will adjust the air/fuel ratio to the appliance: · Clockwise adjustments increase the flame height. · Counter-clockwise adjustments will decrease the flame
height. · When changing trim settings only adjust 1 level at a time,
allowing 15 minutes for fire to stabilize before making another adjustment. · The factory default trim adjustments are set to zero (0) for most fuels and recommended venting configurations. A properly adjusted fire will have a bright, active flame pattern that extends out of the fire pot approximately 6 to 9 inches when burning on high. A properly adjusted fire will burn cleaner and have higher efficiencies.
Figure 12.1

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P. LED Color Coding Chart and Explanation
The number of flashes between pauses is per one second unless otherwise indicated.

LED Color
Green
Green

No. of Flashes between pauses
Steady ON while priming feed tube (max time 2 minutes)
1x every 2 seconds

Green

Blinks Continuously

Green Green Green Green Green
Amber

1X 2X 3X 4X 5X Blinks Continuously

Red 1X

Red 2X

Red 4X

Red 6X Red 8X Table 13.1

Description
Feed Motor is running continuously. (priming the feed tube)
Appliance is on standby Appliance is in the start up/ignition sequence or in shutdown. Stage 1: Low heat Stage 2: Med-Low heat Stage 3: Med heat Stage 4: Med-Hi heat Stage 5: Hi heat Appliance is in the shutdown sequence. Empty Hopper Alarm
Exhaust Probe Alarm
Missed Ignition
Encoder Alarm Exhaust Over Temperature Alarm

Notes
When priming the feed system and filling the fire pot, DO NOT OVERFILL Fire pot FOR IGNITION. The appliance will automatically go into start up following the prime function.
To start appliance, follow start up sequence.
During shut down, the blowers will shut off when the exhaust temperature has cooled.
BTU Range: 14,620 – 19,694 Average: 19,054 BTU Range: 22,102 – 23,506 Average: 22,735 BTU Range: 30,778 – 32,680 Average: 31,603 BTU Range: 38,576 – 42,914 Average: 40,665 BTU Range: 49,830 – 52,460 Average: 51,528 During shut down, the blowers will shut off when the exhaust temperature has cooled. This alarm is caused by the fire going out from lack of fuel. Reset by turning to “OFF” then turn dial to desired setting. Failed component error. See troubleshooting section for more information. There are a total of 2 tries per ignition sequence. If after 2 tries there is no rise in exhaust temperature this error will occur. See the troubleshooting section for additional information. Failed Component Error: Exhaust Speed Sensor. See troubleshooting guide for more information
See troubleshooting guide for more information.

WARNING
Fire Risk Do NOT operate appliance: · With appliance door open. · Fire pot floor open. Do NOT store fuel: · Closer than required clearances to
combustibles to appliance · Within space required for loading or ash
removal.

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Q. Thermostat Controls
TEMPERATURE (HEAT / OFF) SWITCH: Set this switch to HEAT to control your appliance. The off position will disable the appliance. SET (MULTI- FUNCTION) SLIDE SWITCH: This provides easy access to common settings, and should always remain in RUN unless items are being adjusted. NOTE: When thermostat is set to “Manual” nonprogrammable mode, all positions of the SET slide switch will act like RUN. UP / DOWN BUTTONS: The UP and DOWN buttons are used to control the set temperature, or adjust any other on-screen items. An items flashing, is the item currently being adjusted. HOLD BUTTON: This button activates and deactivates the manual Temperature HOLD feature, which maintains a fixed set temperature indefinitely without following a program routine. COPY BUTTON: This is used to copy temperature program items from one day to the next. Also used to access the menu setup. NEXT BUTTON: This is used when setting items such as software options, and temperature programs when they are flashing on the screen. Pressing the NEXT button will cycle through which item is flashing.
Figure 14.1

R. Thermostat Setup Options
Setup options for how the thermostat will function are performed using a menu on the display screen.
TO ACCESS THE SETUP MENU:
Move the TEMPERATURE switch into the OFF position, and then hold down the COPY button for approximately 5 seconds until the screen changes. The menu will always start with item #01, and is advanced to each following item by a single press of the NEXT button. The options for each item are changed using the UP or DOWN buttons.
ITEM #01 (CLK = CLOCK FORMAT):
· 12Hr, default: This displays the clock times using standard AM and PM values.
· 24Hr: This displays the clock times using the military-time format (example 22:00 hours, without using AM or PM).
ITEM #02 (TMP = TEMPERATURE SCALE):
· F, default: Shows all temperature values in Fahrenheit.
· C: Shows all temperature values Celsius.
ITEM #03 (PROGRAMMING STYLE):
· 7 Day, default: This style uses a separate program routine for each of the 7 days in the week.
· 5/2 Day: This style uses a weekday program routine for Monday, Tuesday, Wednesday, Thursday, Friday, and a separate weekend program routine for Saturday and Sunday.
· Manual Non-Programmable: In this setting, there are no program routines for the thermostat to follow and the temperature control will be set only by the UP and DOWN buttons on the front panel.
ITEM #04 (PERD = EVENT OR PERIOD QUANTITY):
· 4P, default: Thermostat uses four Events per day (called MORN, DAY, EVE, and NITE).
· 2P: The thermostat uses two Events per day (called DAY and NITE).
NOTE: Event or Period Quantity feature is not accessible during Manual Non- Programmable mode.
ITEM #07 (DLAY = DELAY TIME):
· 5, default: Thermostat waits 5 minutes before turning the system back on after it was last run. This internal delay prevents the appliance from turning on too quickly after shutting down. The 5 minute setting is fine for most applications.
· 2: Same operation as above but reduced to 2 minutes between state changes.
NOTE: There is no delay available when the thermostat is manually turned up and down.

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ITEM #08 (TEMPERATURE DIFFERENTIAL):
· The thermostat works by turning your heating system on and off whenever the room temperature varies from the desired set-point temperature.
· Use the UP/DOWN buttons to change the number value between 1 and 9. Generally your system should cycle on about 3 to 6 times per hour. A smaller differential number makes the system cycle more frequently, so the room temperature is more precise and constant. A larger differential number will make the system remain on for a longer duration each time and decreases the number of cycles per hour.
· Default is set to 4.
S. Thermostat Operation Instructions
SET DAY AND TIME:
Place the SET switch into the DAY/TIME position. With the day flashing press UP or DOWN to set the day or the week. Press NEXT and the clock time will start flashing. Use UP or DOWN to set the time; verify the AM/PM indicator is correct. Return the SET switch to RUN position when finished.
HEATING:
Basic operation of the thermostat can be obtained with the SET switch in the RUN position. The temperature can be adjusted using the UP and DOWN buttons. When the thermostat is first powered on, it will follow a default temperature routine that is preset from the factory (Figure 15.1).
LCD DISPLAY BACK LIGHT:

Event

Time

Temperature

MORN

6:00 AM

70°F (21°C)

DAY

8:00 AM

62°F (17°C)

EVE

6:00 PM

70°F (21°C)

NITE

10:00 PM

62°F (17°C)

Figure 15.1
The display screen is lighted to assist viewing at nighttime, or in locations with low light levels. Press any button on the front panel to activate the approximate 10 second back light.

TEMPERATURE OVERRIDE:

While thermostat is in RUN mode, the set temperature can be temporarily changed by pressing UP or DOWN. The temporarily changed set temperature will return to the programmed value stored in memory when start time of the next upcoming scheduled event is reached (MORN, DAY, EVE, OR NITE). While the temporary changed set temperature is in effect, the word OVERRIDE will be shown on the display screen. To cancel, move TEMPERATURE switch to OFF and back to HEAT again.

TEMPERATURE HOLD:
Temperature hold is used for maintaining a fixed set temperature; once a HOLD is initiated, the thermostat will maintain the set temperature indefinitely. To enter a HOLD state, press the HOLD button one time and the word HOLD will appear on the display. To cancel, press the HOLD button once again.
STATIC NOTICE
Thermostat is protected against normal static electric discharges, however to minimize the risk of damaging the thermostat in extremely dry weather, please touch a grounded metal object before touching the thermostat.
T. Thermostat Temperature Programs
The thermostat by default has 4 separate program events they are: MORN, DAY, EVE, and NITE. Each event ends at the start time of the following event.
NOTE: If the thermostat is set for 2 events a day instead of 4, the thermostat will only use the DAY and NITE events.
SET TEMPERATURE PROGRAMS:
1. Move TEMPERATURE switch to HEAT.
2. Move SET switch to TEMP PROG position.
3. Starting with Monday, use the UP or DOWN buttons to adjust the start time and set temperature for the MORN event, and then press NEXT button to advance.
4. Adjust the start time and set temperature of the DAY event then press NEXT button.
5. Continue in this same manner to adjust the start time and set temperatures for the EVE and NITE events for Monday.
NOTE: When the last event is finished for each day or group of days, the thermostat will advance forward into the next day or group of days.
6. Use steps 3 through 5 to set up the events for the rest of the week or group of days.
7. Return the SET switch back to RUN.

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COPY PROGRAM FEATURE:
Using similar instructions as SET TEMPERATURE PROGRAMS the COPY button will allow a whole day of set program events to be copied to another day.
1. Move TEMPERATURE switch to HEAT as well as move SET switch to TEMP PROG position.
2. Starting with Monday, use the UP or DOWN buttons to adjust the start time and set temperature for the MORN, DAY, EVE, and NITE events. Press the COPY button and then press the NEXT button to advance to Tuesday.
3. With Tuesday displayed press COPY button. As all programs events from Monday will be copied to Tuesday (this will advance automatically to the next day; Wednesday, as the word COPY will appear on the screen for one second).
4. Continue in this pressing COPY button to set desired days with original setting.
NOTE: The word COPY will not appear on the display for Monday, but will display each day afterwards for approximately one second and the day of the week will automatically advance forward to the next day.
U. Thermostat Other Features
NOTE: All other features need to be completed in a timely manner as the thermostat will time out after 10 seconds.
TEMPERATURE CALIBRATION:
The internal temperature sensor in this thermostat is accurately calibrated at the factory, and in most cases alterations to this setting should not be needed. The temperature calibration feature allows you to manually offset the measured temperature by as much as plus or minus 5°F (3°C) from its original value. If several thermostats are used in the same house, this feature can be used to synchronize this thermostat to the others.
Change the temperature calibration:
1. Move TEMPERATURE switch to OFF.
2. Move SET switch to RUN.
3. Press and hold both UP and DOWN buttons together for at least 5 seconds; the words SET and CAL will appear on the display along with a single flashing temperature digit.
4. Use the UP or DOWN buttons to change the number of degrees desired for adjustment; 0° is the default value and also means no correction will be applied.
5. Press the NEXT button to accept the setting.

KEYPAD LOCKOUT:
There is the option to lock the front panel buttons to prevent unauthorized tampering of your thermostat settings.
To Lock the Keypad:
1. Move TEMPERATURE switch to HEAT.
2. Move SET switch to RUN.
3. Perform a single press of each button in the following sequence:
· NEXT, NEXT, NEXT, HOLD
A padlock will appear on the display screen.
To Unlock the Keypad:
1. Move TEMPERATURE switch to HEAT.
2. Move SET switch to RUN.
3. Perform a single press of each button in the following sequence:
· NEXT, NEXT, NEXT, HOLD
A padlock will no longer be present on the display screen.
HARDWARE RESET:
The hardware reset button; labeled HW RST, is a small round push button that is located in the middle of the circuit board, just below the battery holder (Figure 16.1). Pressing this button will:
· Cause the LCD display screen to become fully populated
· Thermostat to perform an internal system check of its components
If the thermostat appears to be acting in an erratic manner, pressing the HW RST button may remedy this behavior. The temperature programs are not erased when a hardware reset is performed, however the clock will have to be changed to match the current day and time.

Figure 16.1

HW RST

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SOFTWARE RESET:
Software reset is used to erase ALL temperature events, and to return all user-adjustable software settings back to their original factory default settings.
To Perform a Software Reset:
1. Verify the thermostat’s keypad is not locked.
2. Move TEMPERATURE switch to OFF.
3. Press and hold the UP, DOWN, and NEXT buttons all at the same time for at least 5 seconds. When the LCD display screen will become fully populated let go of all buttons at that point the screen will return to normal.
The clock will have to be changed to match the current day and time.
V. Thermostat Battery Replacement
This thermostat is powered by two “AA” Alkaline batteries. The batteries should be replaced AT LEAST once per year to ensure reliable operation or sooner if the LO BATT appears on the display screen. The batteries are located on the back of the thermostat’s circuit board. The front portion of the thermostat can be removed from the back half by using the tabs on the top edge of the thermostat housing (Figure 17.1).

CONNECT THERMOSTAT WIRES TO APPLIANCE:
There is a 4 screw terminal block located on the back lower left corner of the stove directly above the power cord inlet. The center 2 screws are for the thermostat wires (Figure 17.4).

Figure 17.4

Figure 17.1
When installing new batteries, it is recommended using only brand new “AA” size alkaline batteries. Please verify the polarity markings shown in the battery compartment before adding batteries to the compartment. When finished, line up the front of the thermostat to the base, and firmly press together to securely latch the front and back halves together properly.
BATTERY GRAPHIC:
Anytime time the batteries are physically present in the thermostat, there will be a visual indicator showing the life of the battery. This will appear on the display screen (Figures 17.2 & 17.3).

CAUTION
Shock hazard. · Do NOT remove grounding prong from plug. · Plug directly into properly grounded 3 prong
receptacle. · Route cord away from appliance. · Do NOT route cord under or in front of appliance.

Figure 17.2 – Full battery icon

Figure 17.3 – Low battery icon 17

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W. Frequently Asked Questions
What causes my glass to become dirty? If the glass has white ash build up it is normal and the glass should be cleaned. If it is a black soot build up airflow through the unit may be restricted. The most often cause is overdue maintenance and cleaning. See Maintaining and Servicing on page 19 and/or make adjustments to the trim control.
How can I get more heat out of the appliance? The most often cause of diminished heat output is overdue maintenance and cleaning. See Maintaining and Servicing on page 19.
What should I do if I smell smoke or there is ash/soot coming from the appliance? Seal exhaust venting system to the unit with High Temp silicone. Secure the venting system to the unit with at least (3) screws. All pellet vent pipe must be secured together either by means provided by the pipe manufacturer or by (3) screws at each joint.
In addition most homes are built very tight today and with exhaust systems can create negative pressure in the home. See Negative Pressure on page 15 of the installation manual. For ash or soot check the above and the exhaust blower housing and seals.
Why would my appliance run fine last winter but not start this fall? It is possible that the stove was not properly prepared for the Non-burn season; see Troubleshooting Guide starting page 26.
Is there a place to lubricate the blowers to quiet them down? No. The most often cause of noisy blowers is from the impellers becoming dirty over time. See maintenance and service section for maintaining and servicing.
What is the metal object with the bend in it that came inside the plastic bag? It is a clean-out tool used to help clean the firepot and remove any jams in the rare event they occur in the feed tube.
Why is there a black residue building up on the outside of my home? Wind can cause this to happen. If the appliance is operating correctly very little soot should ever exit the termination cap. Check to be sure the venting is installed per the owner’s manual and local codes.
Do I need an outside air kit? Outside air is required for mobile home installs and in some jurisdictions. Refer to Listing & Code Approvals on page 7, Mobile Home Installation on page 23 of the installation manual and Appliance Set-up on page 19 of the installation manual. Also refer to local building codes.
I am seeing sparks coming out of my pipe (termination cap) outside is this safe? This is normal. As long as clearances to combustibles were followed this is safe.
I have no power to anything. Does this unit have a circuit breaker or fuse or a reset button? This unit has one fuse on the control board and a resettable snap disc mounted to the feed tube. If the appliance overheats then the snap disc can be reset; if the fuse is blown the control board must be replaced.
Can I burn corn in my unit? No, this appliance is not approved to burn corn type fuel.
Where is the serial # located on my unit? The serial number is located behind the right panel.
No pellets are dropping in my firepot. See Troubleshooting Guide starting on page 26.
Contact your dealer for additional information regarding operation and troubleshooting. Visit www.quadrafire.com to locate a dealer.

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Maintenance and Service

When properly maintained, your appliance will give you many years of trouble- free service. Contact your dealer to answer questions regarding proper operation, troubleshooting and service for your appliance. Visit www.quadrafire.com/ owner-resources to view basic troubleshooting, FAQs, use & care videos. We recommend annual service by a qualified dealer.
A. Proper Shutdown Procedure
Turn dial control to OFF, let appliance completely cool and exhaust blower must be off. After cooling unplug appliance before servicing.

This pellet heater has a manufacturer-set minimum low burn rate that must not be altered. It is against federal regulations to alter this setting or otherwise operate this pellet heater in a manner inconsistent with operating instructions in this manual.
CAUTION
Shock and Smoke Hazard · Smoke spillage into room can occur if
appliance is not cool before unplugging. · Risk of shock if appliance not unplugged
before servicing appliance.

Follow the detailed instructions found in this section for each step listed as referenced in the chart below.
B. Quick Reference Maintenance Chart

Cleaning or Inspection Firepot Ash Removal from Firebox
Glass Hopper Exhaust Path, Drop Tube and Behind Baffles Door Handle & Gasket Inspection Blower, Convection
Blower, Exhaust Firebox – Prepare for Non-Burn Season
Venting System
Table 19.1

Frequency

Daily Weekly Monthly Yearly

As needed

OR

X

About 5 bags of fuel depending on ash build-up

OR

X

When clear view of firepot becomes obscure

OR

X

Every ton of fuel (50 bags)

OR

X

Every ton of fuel (50 bags) or more frequently

OR

X

Prior to heating season

OR

X

Every ton of fuel or more frequently depending on performance

OR

X

Every ton of fuel or more frequently depending on performance

OR

X

At end of heating season

OR

X

Every 3 tons of fuel or

more frequently depending

OR

X

on performance

NOTICE: These are recommendations. When burning high ash content pellet fuel or a/pellet mix you may need to clean the firepot several times a day. Clean the stove and firepot more frequently if you encounter heavy build-up of ash at the recommended interval or you see soot coming from the vent. Not properly cleaning your appliance on a regular basis will void your warranty.

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C. General Maintenance and Cleaning
1. Cleaning Firepot using Lever
· Frequency: Daily or as needed*
· By: Homeowner
a. Be sure the appliance is allowed to cool.
b. Open cast face of appliance.
c. Pull firepot floor cleaning lever two times until the ash falls into the ash pan below (Figure 20.1).
d. It may be necessary to use your firepot clean-out tool to chip away material that has built up on the sides of the firepot and to push out any clinkers (Figure 20.2).
e. Larger clinkers may have to be removed from the top of the firepot.
f. If the clinker adheres to the sides of the firepot, you will need to manually clean the firepot. The firepot floor plate must be fully closed when finished.

Baffle Latch

Hopper Switch

Ash Removal Lever Baffle
Figure 20.1

Firepot

2. Cleaning Ash Pan
· Frequency: Weekly or every 3-5 bags
· By: Homeowner
a. Locate the ash pan underneath the firepot.
b. Slide the ash pan straight out.
c. Empty into a non-combustible container and re-install ash pan.
d. When replacing ash pan push it back until it catches on the 2 side latches.
Clinkers filling the ash pan will have to be cleaned out more often than ash.
3. Ash Disposal
· Frequency: As needed
· By: Homeowner
Ashes should be placed in a steel container with a tightfitting lid. The container of ashes should be moved outdoors immediately and placed on a non- combustible floor or on the ground, well away from combustible materials, pending final disposal.
If the ashes are disposed of by burial in soil or otherwise locally dispersed, they should be retained in the closed container until all cinders have thoroughly cooled. Other waste shall not be placed in this container.
4. Ash Removal from Firebox
· Frequency: Weekly or more frequently depending on ash build-up
· By: Homeowner
a. Be sure the appliance is allowed to cool.
b. There must not be any hot ashes in the firebox during cleaning.
c. Frequent cleaning of the ash in the firebox with a vacuum cleaner will help slow down the build-up of ash in the exhaust blower and vent system.

WARNING

Clinker
Figure 20.2 – Fire pot with large clinker

RISK OF FIRE Keep combustible materials, gasoline and other flammable vapors and liquids clear of appliance.
· Do NOT store flammable materials in the appliance’s vicinity.
· Do NOT use gasoline, lantern fuel, kerosene, charcoal lighter fluid or similar liquids to start or “freshen up” a fire in this heater.
Keep all such liquids well away from the heater while it is in use as combustible materials may ignite.

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Cleaning Heat Exchanger & Drop Tube

· Frequency: Monthly or every ton of fuel (50 bags).
· By: Homeowner
NOTE: Heavy duty vacuum cleaners may be obtained, specifically designed for solid fuel appliance cleaning.
Tools Needed: A Shop Vacuum and generic micro cleaning kit; flat head screwdriver; bottle brush, and a ½” ID hose.
a. It is necessary to remove the baffle to gain access to the heat exchanger (Figure 21.2).
b. Vacuum the ash from the heat exchanger with an upholstery brush to remove the majority of the ash. Be sure to vacuum the back of the baffle also. Inspect the drop tube and remove any residue build-up in the drop tube (Figure 21.3).
c. Assemble the crevice tool from the micro cleaning kit to attach to a Shop Vac (Figure 21.4).
d. Use the crevice tool to finish cleaning the heat exchanger fins. It is critical that the 2 exhaust exits at the back of the firebox floor (left and right) be thoroughly cleaned (Figure 21.2). There are several ways this can be done:
— Use the crevice tool.
— Attach a hose 1/2 inch (12.7mm) inside diameter and approximately 2 feet (607mm) in length to your vacuum hose.
— Use a bottle brush and push the ash down to the bottom. Remove the combustion (exhaust) blower and then vacuum out the ash.

Exhaust exits must be thoroughly cleaned. Each exit is approximately 4 inches wide, 1
inch across, and 3 inches deep Figure 21.1
Figure 21.2 – Example of a dirty heat exchanger

WARNING
Hopper Fire Risk! For trouble free use of your pellet appliance you must perform cleaning as called for in these instructions. Not doing so will result in: · Poor operating performance · Smoke spillage into the home · Overheating of components Not properly cleaning your appliance on a regular basis will void your warranty.

Figure 21.3

Figure 21.4

NOTE: Shop Vacuum and Micro Cleaning Kit examples are items that can be purchased at your local hardware store.

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6. Ash Removal System Inspection & Cleaning
· Frequency: Monthly or after burning 50 bags
· By: Homeowner
a. Be sure the appliance is allowed to cool.
b. Open the front cast door and cycle the ash removal Lever – these should be inspected for functionality
c. Inspect for any degradation or deformation.
— As the springs heat up and cool down they can lose tension.
— If there is a gap showing above the fire pot bottom, approximately 1/16 inch (1.59mm) or more, it means the springs have lost their tension
— Lost tension cannot keep the floor in the proper position causing ignition problems and fuel falling into the ash pan. If noted, call your dealer to replace the springs.

Cleaning the Glass

· Frequency: See chart on page 19 · By: Homeowner
a. Be sure the appliance is allowed to cool. b. Clean glass with a non- abrasive commercially
available cleaner. Wipe down with dry towel. 9. Door Latch & Gasket Inspection
· Frequency: See chart on page 19 · By: Homeowner The door latch is non- adjustable but the gasket between the glass and firebox should be inspected periodically to make sure there is a good seal. If the gasket is frayed or damaged, replace with a new one.
CAUTION
Handle glass assembly with care when cleaning glass door:
· Avoid striking, scratching or slamming glass. · Do NOT clean glass when hot. · Do NOT use abrasive cleaners. · Use a hard water deposit glass cleaner on white film. Refer to maintenance instructions.

Figure 22.1

Ash Removal Lever

WARNING

Risk of fire! Do NOT store fuel: · Closer than required clearances to
combustibles to appliance. · Within space required for loading or
ash removal

7. Cleaning the Hopper
· Frequency: See chart on page 19
· By: Homeowner
a. Be sure the appliance is allowed to cool.
b. After burning approximately 1 ton of fuel you will need to clean the hopper to prevent sawdust and/or fines build-up.
c. A combination of sawdust/fines and pellets on the auger reduces the amount of fuel supply to the fire pot.
d. This can result in nuisance shut downs and mis-starts
— Empty the hopper of any remaining pellets.
— Vacuum the hopper and feed tube.

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WARNING
Handle glass doors with care. · Inspect the gasket to ensure it
is undamaged. · Do NOT strike, slam or scratch glass. · Do NOT operate appliance with glass door
removed, cracked, broken or scratched.
03/24

10. Cleaning Exhaust System
(Requires No Lubrication) · Frequency: See chart on page 19 · By: Homeowner
a. Be sure the appliance is allowed to cool. b. Remove blower per replacement section instructions. c. Use a soft brush and vacuum to clean the impeller. d. Vacuum out exhaust path and housing (Figure 23.1). e. Replace fan (make sure connections are
fully assembled).

13. Soot and Fly-ash: Formation & Need for removal in Exhaust Venting System.
· Frequency: See chart on page 19
· By: Qualified Service Technician and/or Homeowner
The products of combustion will contain small particles of fly-ash. The fly- ash will collect in the exhaust venting system and restrict the flow of the flue gases. Incomplete combustion, such as occurs during startup, shutdown, or incorrect operation of the room heater will lead to some soot formation which will collect in the exhaust venting system.
NOTE: Ash will build up more quickly in the horizontal venting sections.

Figure 23.1
11. Cleaning Convection Blower (Requires No Lubrication) · Frequency: See chart on page 19 · By: Homeowner
a. Be sure the appliance is allowed to cool. b. Remove blower per replacement section instructions. c. Use a soft brush and vacuum to clean the
blower wheel. 12. Cleaning the Top Vent Adapter (If Installed) · Frequency: As needed · By: Homeowner
a. Be sure the appliance is allowed to cool. b. Open the clean out cover. c. Sweep out any ash build-up.
NOTE: This appliance is required to be cleaned frequently because soot creosote and ash may accumulate.

14. Preparing Firebox for Non-Burn Season
· Frequency: See chart on page 19
· By: Homeowner
a. The appliance must be in complete shutdown and allow the appliance to completely cool down.
b. Remove all ash from firebox and vacuum thoroughly.
c. To minimize corrosion, paint all exposed steel, including cast-iron. Use the Touch-Up paint supplied with the appliance or purchase paint from your local dealer. You must use a high-temperature paint made specifically for heating appliances.
d. Cleaning the flue at the end of the burn season will prevent corrosives to build-up and damage the flue.
D. Soot or Creosote Fire Awareness
The chimney should be inspected periodically during the heating season to determine if a creosote build-up has occurred. If a significant layer of creosote has accumulated (1/8 inch [3mm] or more) it should be removed to reduce the risk of chimney fire.
Check daily for creosote build-up until experience shows how often you need to clean to be safe. Be aware that the hotter the fire the less creosote is deposited, and weekly cleaning may be necessary in the mild weather even though monthly cleaning may be enough in the coldest months. Contact your local municipal or provincial fire authority for information on how to handle a chimney fire.
In the event of a soot or creosote fire, close the firebox door, exit the building immediately and contact the proper fire authorities.
DO NOT under any circumstances re-enter the building.

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E. High Ash Fuel Content Maintenance

· Frequency: Daily

Baffle

· By: Homeowner

If the ash build-up exceeds the half way point in the fire pot or if clinkers are adhering to the sides of the fire pot, the fire pot floor is not being cycled enough.

WARNING
Risk of Fire and Smoke! · High ash fuels or lack of maintenance
can cause fire pot to overfill. Follow proper shutdown procedure if ash buildup exceeds half way point in fire pot. · Failure to do so could result in smoking, sooting and possible hopper fires.

Pellets Back-Up in Feed Tube

Firepot Overfills

Ash Build-Up in Firebox
Figure 24.1
F. Baffle Removal
1. The appliance must be in complete shutdown, completely cool and the exhaust blower off.
2. Open door. 3. The baffle is located at the top inside of firebox. 4. Remove baffle by placing a flat head screw driver into the
slot of the latches located in the upper corners and rotate down. The bottom of the latch will fall forward off of the post. Lift the baffle up and then out toward you (Figure 24.2). 5. To replace the baffle, place the 2 locating ears behind the bottom edge and tilt the baffle up and into place. 6. The baffle must be centered in the firebox before latching it in place. If it is not centered the latch will slip between the baffle and side of the firebox instead of latching properly. 7. The bottom of the latches will fit over the posts. Using a screwdriver, rotate the top of the latch up to lock latch into place.

Latches
Insert flat head screw driver into “V” section and push down and the bottom of the latch will fall forward off of post
Figure 24.2

Locating ears – 1 on each side. Fit behind bottom edge.

G. Glass Replacement
1. Swing open the face and remove the door from the appliance by lifting the door off of the hinge pins and lay on a flat surface face down.
2. Using a Phillips head screw driver, remove 4 screws, 2 on the top and 2 on the bottom. Remove metal bracket and then remove the glass (Figure 24.3).
3. Replace with new glass with gasket.
4. Re-attach metal bracket with 4 screws.
5. Re-install door over hinge pins and close face.

WARNING
· Glass is 5mm thick high temperature heatresistant ceramic glass.
· DO NOT REPLACE with any other material. · Alternate material may shatter and
cause injury.

WARNING
Cast iron is a very heavy material. The baffle is made of cast iron and therefore is heavy and awkward at times to maneuver. Clear and prepare your work area before you begin.

Figure 24.3

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H. Convection Blower Replacement
1. Follow the proper shut down procedures.
2. Remove the left side panel by loosening the 2 screws using a Phillips head screw driver or wrench (Figure 25.1).
3. Remove two lower sheet metal screws from the back panel to allow more clearance.
4. Disconnect the wire terminals.
5. Reach behind the blower and release the latch by pushing the top of the latch towards the blower (Figure 25.1).
6. Rock the top of the blower slightly and lift up. The blower will pass out the left side of the appliance.
NOTE: You may need to loosen the surround to move it out of the way.
7. Install replacement blower by placing the bottom flange into the opening first then rotate blower up into position.
8. When the blower is properly positioned the latch will engage the notch to hold the blower in place (Figure 25.1).
9. Re-connect wire terminals to the new blower.
10. Reposition and Re-secure the back panel.

I. Combustion/Exhaust Blower Replacement
1. Follow the proper shut down procedures.
2. Remove the right side panel by loosening the 2 screws using a Phillips head screw driver or wrench (Figure 25.2).
3. It is not necessary or recommended to remove the housing to replace or service the combustion blower. You only need to remove the motor and impeller.
4. Disconnect the wire from the control board connection and hall effect switch/housing.
5. Using an 7mm socket wrench or nut driver, loosen the nuts securing the motor and impeller to the housing.
6. Holding the motor, rotate the mounting plate counterclockwise and remove motor and impeller.
7. If the gasket between housing and motor is damaged it will have to be replaced. A gasket is included with the replacement blower.
8. Re-install in reverse order.

NOTE: Make sure wires are connected prior to restarting the appliance. Failure to do so will result in the (sidemounted) safety thermal snap disc tripping resulting in cutting power to the appliance feed system.

Figure 25.2

Figure 25.1 25

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Troubleshooting Guide

A. General Appliance Troubleshooting
With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.

Symptom

Possible Cause

Corrective Action

Plug in appliance – No response

No Power to outlet.
5 amp fuse blown Snap disc tripped or defective (#3).

Check circuit breaker at service panel.
Replace control board – don’t replace fuse Reset or replace snap disc.

No Fuel

Check hopper; load with wood pellets

Appliance will not light
Fire starts but goes out Table 26.1 26

Check vacuum switch wires are installed

Check vacuum hose is connected to switch and feed

Vacuum switch not closing; no tube port and is in good condition

vacuum

Make sure venting system is clean

Make sure front door is closed

Check vacuum tube for blockage or restrictions/kink

Hopper lid open Defective hopper switch.

Close hopper lid
Check hopper switch operation Check hopper switch wires for integrity

Safety snap disc is tripped (#3)

Check to make sure convection blower wires are connected and reset snap disc (located on RH side of appliance) Clean & inspect convection blower and convection air path.

Feed System is jammed

Inspect and remove jam from the feed assembly

Feed motor not plugged in Igniter not plugged in Defective igniter
Fire pot plugged-up / dirty
Dial control is set to “OFF” Hopper top not sitting on appliance correctly

Reconnect feed motor Connect the igniter wires Replace igniter
Clean fire pot and movable floor Remove ash from the ash pan Turn dial control (on the appliance) to a setting other than OFF
Adjust hopper top

Dirty fire pot, exhaust path, and/or venting plugged

Clean fire pot and movable floor Inspect and clean exhaust path and venting Clean firebox, exhaust path, and venting (including behind baffle)

Exhaust sensor cannot read temperature or is loose Exhaust plenum is dirty
Exhaust probe is defective (error code may result)

Secure the exhaust probe to exhaust blower housing ­ keeping its wire away from hot surfaces
Clean exhaust path to plenum
Check for probe wire integrity and/or replace defective exhaust probe securing the exhaust probe to exhaust blower housing ­ keeping its wire away from hot surfaces

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Symptom

Possible Cause
Area where the thermostat is placed affects temperature.

Thermostat located in tight spaces

Appliance starts and stops frequently effecting the on/off cycling of the

when operating in the mode

appliance.

Corrective Action Check thermostat proximity to doors and windows
Inspect thermostat location and make sure it is not close to a surface that heats and cools quickly.

Thermostat SWING function is set too low

Raise the thermostat swing temperature (see function section for instructions)

Slow or smoky start-up and/or lazy flame
Convection blower fails to start Convection Blower fails to shut off

Dirty fire pot, exhaust path, and/or venting system.
Not enough combustion air
Misaligned igniter Wet fuel or poor quality fuel Convection Blower is jammed
Not electrically connected
Blower is defective
Exhaust probe not sensing correct temperature
Control board is defective. Wire short between blower and ground – Control board is defective Exhaust blower is jammed

Exhaust blower fails to start and/or red flashes 6X ­ indicating a exhaust encoder alarm.

Not electrically connected Blower is defective
Control board or dial control is defective.

Clean entire appliance including: fire pot, ash build up in firebox, fire pot area, behind baffle, firebox, exhaust blower, venting, and ash pan.
Adjust the trim (see trim adjustment section)
Center the igniter in the chamber Replace wood pellet fuel Clean and un-jam the blower Connect the blower wires to its respective power wires Replace blower
Secure the exhaust probe to exhaust blower housing ­ keeping its wire away from hot surfaces
Replace control board
Repair wire and replace control board
Clean, and undo jam from the blower Connect the blower wires to its respective power wires Replace blower
Unplug dial control, if exhaust blower runs, dial control is defective. If exhaust blower does not run with dial control unplugged, replace control board.

Exhaust Blower fails to shut off Feed Motor fails to shut off Convection Blower makes noise Igniter does not turn off

Wire short between blower and ground – Control board is defective
Wire short between ground and: feed motor, vacuum switch, hopper switch, or safety snap disc Control board is defective Convection blower is dirty causing an out-of-balance condition
Wire short between igniter and ground ­ Control board is defective

Repair wire and replace control board
Repair wire(s) and replace control board Replace control board Clean blower impellers Repair wire and replace control board

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Symptom
Large, lazy flame (orange color) with black ash / soot buildup on glass
Excessive fuel spilling over the fire pot and/or excessive flame
Black soot on the side of the house
Appliance rumbles consistently during burns

Possible Cause Dirty appliance or venting Poor fuel quality, high ash content.

Corrective Action
Clean appliance including the fire pot, exhaust path, and venting system
Purge old fuel and use higher quality / or brand of fuel

Incorrect air-fuel adjustment

Adjust the trim (see trim adjustment section)

Excessive feeding

Adjust trim per trim dial instructions

Feed Motor locked on

Follow corrective action for feed motor not turning off

Dirty Appliance

Clean appliance including the fire pot, exhaust path, and venting system

Feed Motor locked on

Follow corrective action for feed motor not turning off

Dirty Appliance
Exhaust termination cap too close to the structure Excessive feeding (incorrect air-fuel ratio)

Clean appliance including the fire pot, exhaust path, and venting system Extend the termination further from the structure
Adjust trim per trim dial instructions

Too much fuel

Turn trim dial counterclockwise one notch at a time

Too much air

Turn trim dial towards the zero setting one notch at a time

Note: Refer to trim setting section for more information, page 12

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Reference Materials

When describing the location of a component, it is always AS YOU FACE THE FRONT OF THE APPLIANCE.
A. Component Functions
1. Exhaust Blower The combustion (exhaust) blower is mounted in the bottom right rear of appliance. The blower is designed to pull the exhaust from the appliance and push it out through the venting system.
2. Control Board The control board is located on the right side of appliance. It controls the functioning of the appliance and communicates with the dial control. The control board can only be replaced by an authorized dealer.
3. Convection Blower The convection blower is mounted at the bottom left of the appliance. The convection blower pushes heated air through the heat exchange system into the room.
4. Feed System The feed system is located on the right side of the appliance and can be removed as an entire assembly. The hollow feed spring (auger) pulls pellets up the feed tube from the hopper area and drops them down the feed chute into the firepot. Reference the parts list for individual parts in feed assembly.
5. Firepot The firepot is made of high quality ductile iron. The floor of the firepot opens for cleaning and is manually operated by the homeowner. The floor needs to return to a completely closed position or the appliance will not operate properly.
6. Fuse The control board fuse will blow should a short occur. The control board will need to be replaced. DO NOT REPLACE THE FUSE. If the control board fuse blows its TRIAC, that portion of the circuit, will remain closed causing the motor on that leg to run continuously at high speed.
7. Heat Exchanger The heat exchanger is located behind the baffle and transfers heat from the exhaust system into the convection air chamber. Remove the cast iron baffle to access the heat exchanger.
8. Hopper Lid Switch The hopper lid switch is located on the right side, inside the hopper. It switches the feed motor off if the hopper lid is open.
9. Igniter (Heating Element) The igniter is mounted on the base of the firepot. Combustion air travels over the red hot igniter creating super heated air that ignites the pellets.
10. Power Receptacle The power receptacle is located below the control box on right side. Install the power cord (supplied in the appliance component pack) to the appliance receptacle. Prior to installing, check the wall receptacle for 120 volt, 60 Hz (standard current). Make sure the outlet is grounded and has the correct polarity. A good quality surge protector is highly recommended to protect the appliance electronics.
11. Overheat Snap Discs There are two overheat snap discs located within the electro-mechanical cavity of the appliance. One is mounted on the back of the drop tube in the center of the appliance; the other is mounted in the RH side between the firebox and cast side panel. Both snap discs have a reset button. If the fire tries to burn back into the feed system, the drop tube snap disc will shut the appliance down. If there is not enough circulation from the convection blower the second snap disc will shut the feed system off. Either sensor must be manually re-set if tripped. Disconnect power before resetting.
12. Exhaust Probe – Exhaust Blower The exhaust probe is a temperature-sensing device attached to the exhaust blower housing via screw and clamp. It provides sympathetic exhaust temperature feedback to the control board. In turn, the control board uses this information to adjust its heat-output systems for best performance.

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13. Vacuum Switch The vacuum switch is located on the right side of the appliance under the feed motor, behind right side panel. Its vacuum hose connects to the drop tube. This switch turns the feed system on when vacuum is present in the firebox. The vacuum switch is a safety device to shut off the feed motor if the exhaust or the heat exchanger system is dirty, plugged, or if the firebox door is open.
14. Wiring Schematic for Control Board (Figure 30.1)

IGNITER

FEED MOTOR M

EXHAUST BLOWER

M

VACUUM HOPPER SWITCH SWITCH

SNAP DISC

CONVECTION BLOWER

M

NEUTRAL 110 V
LINE

SNAP DISC

FUSE

BLACK WHITE PURPLE PURPLE BLUE BLUE ORANGE WHITE BLACK BLACK

POT SET TEMP VCC POT SET TEMP GND POT SET TEMP SIG POT FEED ADJUST VCC POT FEED ADJUST GND POT FEED ADJUTS SIG
LED RED LED AMBER LED GREEN
Figure 30.1 – Control Board Schematic
30

EXHAUST TEMPERATURE
SERIAL PORT (SERVICE ONLY) THERMOSTAT VCC THERMOSTAT GND THERMOSTAT SIG
SPEED SENSOR

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B. Service and Maintenance Log

Date of Service

Performed By

Description of Service

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C. Service Parts List

R
Service Parts
Pellet Insert

Color Matte Black Porcelain Mahogany Sienna Bronze Twilight

SKU No. TREKKERI-MBK TREKKERI-PMH TREKKERI-CSB TREKKERI-TWL

TREKKER INSERT
Beginning Manufacturing Date: June 2018 Ending Manufacturing Date: Active
Mfg. Dates 06/18 06/18 06/18 – 05/19 03/19 –

1 6 42
53
8 7

33

35

37

34

36

32

11 12 13

9 10

14
16
15 17
Part number list on following pages.

26 25 24 23 22 21
20
8 19
18

32

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31 30 29
28 27
10/23 03/24

R
Service Parts

TREKKER INSERT
Beginning Manufacturing Date: June 2018 Ending Manufacturing Date: Active

IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.

ITEM

DESCRIPTION

1 Hopper Lid

Gasket, Extruded – Field Cut to Size 2 Top Hinge Assembly

3 Top

4 Catch Clip 5 Elbow Catch 6 Bracket, Catch 7 Backer, Side Window

8 Side

9 Gasket, Door Rope 10 Hinge Male 11 Baffle 12 Latch, Baffle 13 Hinge Pin Retainer

14 Front Upper

15 Front Lower

COMMENTS Matte Black Porcelain Mahogany Sienna Bronze Twilight 10 FT
Matte Black Porcelain Mahogany
Sienna Bronze Twilight
Matte Black Porcelain Mahogany
Sienna Bronze Twilight
Matte Black Porcelain Mahogany
Sienna Bronze Twilight Matte Black Porcelain Mahogany Sienna Bronze Twilight

PART NUMBER 7036-107MBK 7036-107PMH 7036-107CSB 7036-107TWL 7000-320/10 SRV7036-006 7036-101MBK 7036-101PMH 7036-101CSB 7036-101TWL SRV7036-146 7000-393 SRV7036-145 SRV414-0280 7036-103MBK 7036-103PMH 7036-103CSB 7036-103TWL SRV7034-177 SRV7034-138 SRV7034-263 SRV7034-149 SRV7036-112 7082-105MBK 7082-105PMH 7082-105CSB 7082-105TWL 7082-107MBK 7082-107PMH 7082-107CSB 7082-107TWL

Stocked at Depot
Y Y

Additional service part numbers appear on following page.

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16 Door Assembly

16.1 16.2 16.3

R
Service Parts

TREKKER INSERT
Beginning Manufacturing Date: June 2018 Ending Manufacturing Date: Active

20 Firepot Riser Assembly 20.1

20.2

20.8 20.3

20.4

20.7

20.5

16.4 20.6

IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.

ITEM

DESCRIPTION

COMMENTS

16 Door Assembly

16.1

Glass Retainer

16.2

Glass Assembly

21″ W x 14″ H

16.3

Hinge, Female

16.4

Door Latch Assembly

Gasket, Channel 3 Mm X 32 – Field Cut to Size

10 Ft

17 Ash Pan Door

18 Ash Pan Assembly

Twin Ball catch

19 Intake Shield

20 Firepot Riser Assembly (Does Not Include Floor Lever Assembly)

20.1

Firepot Assembly

20.2

Gasket, Firepot

20.3

Spring

Pkg of 4

20.4

Rail, Auto-Clean

20.5

Plow Weldment, Auto-Clean

20.6

Hitch Pin Clip 3/32

Pkg of 10

20.7

Firepot Bottom

20.8 Firepot Floor Lever Assembly (Not Included w/Firepot Riser Assembly)

21 Gasket, Rope, Ash Door

Matte Black

22 Bottom

Sienna Bronze Porcelain Mahogany

Twilight

Additional service part numbers appear on following page.

PART NUMBER SRV7080-015 SRV7034-136 SRV7034-007 SRV450-2910 SRV413-5200 7000-377/10 SRV7034-133 SRV7034-069 SRV7000-532 SRV7034-224 SRV7080-082 SRV7080-083 SRV7034-190 7000-513/4 SRV7034-152 SRV7034-024 7000-374/10 SRV7034-153 SRV7080-018 SRV7034-178 7036-109MBK 7036-109CSB 7036-109PMH 7036-109TWL

Stocked at Depot
Y
Y
Y Y
Y Y Y Y Y Y Y Y

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R
Service Parts

TREKKER INSERT

Beginning Manufacturing Date: June 2018 Ending Manufacturing Date: Active

IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.

ITEM

DESCRIPTION

COMMENTS PART NUMBER

Stocked at Depot

23

Control Board** (Order SRV7080-053 if wired thermostat upgrade has been installed)

Pre #HF3166001 Post #HF3166001

SRV7080-052 SRV7080-053

Y Y

Wire Harness

SRV7080-129

Y

Fuse 5A, Slow IEC

Pkg of 10

7000-490/10

Y

Wire Harness, Hall Effect

SRV7080-130

Y

24 Vacuum Switch

SRV7000-531

Y

Vacuum Hose

3 FT cut ro fit

SRV7000-373

Y

25 Latch Bracket Assembly

SRV7034-049

Y

26 Snap Disc, L250, Manual Reset ( #3 )

Qty 2 req

SRV230-1290

Y

27 Dial Control Panel Door Assembly

Post #HF3166001 SRV7082-037

Dial Control w/Wire Harness

Post #HF3166001 SRV7080-036

Y

User Interface (Pre #HF3166001)

No longer available SRV7080-178

Battery 3V CR2477 (For User Interface Pre #HF2155520)

Pkg of 2

SRV7000-869

Y

Extension Cable USB

Pre #HF3166001 SRV7080-171

Y

Bluetooth Key

Pre #HF3166001 SRV7080-156

Y

28 Combustion Blower

SRV7080-106

Y

Gasket, Blower, Combustion

(Between …)

…Housing & Stove SRV7080-117

Y

Gasket, Motor, Blower, Combustion (Between …)

…Housing & Motor SRV7080-107

Y

Gasket, Exhaust

SRV7034-109

29 Gasket, Flue Collar

SRV7080-135

30 Flue Collar Assembly

SRV7082-013

31 Gasket, Flue Adpator Flange

SRV7036-180

Y

32 Top Vent Adapter

TPVNT-4

33 Convection Blower

SRV7080-105

Y

34 Feed Assembly

SRV7080-010

Y

Feed Spring Assembly (Only)

SRV7001-046

Y

Gasket, Feed Motor

SRV7034-144

Feed Motor

812-4421

Y

35 Elbow Catch

7000-393

36 Magnetic Switch

SRV7000-375

Y

37 Bracket, Hopper Magnet

SRV7036-149

No longer available SRV7082-043 Matte Black
Post #HF3166001 SRV7082-047

No longer available SRV7082-044

Component Pack Mahogany

Porcelain

No longer available SRV7082-045 Post #HF3166001 SRV7082-048

No longer available SRV7082-046 Twilight
Post #HF3166001 SRV7082-049

Cleanout Tool

SRV414-1140

Y

**Fuse for the control board can be sourced locally, not a warranty item. Specs are 250V, 5A fuse, 20mm long x 5mm dia.

Additional service part numbers appear on following page.

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R
Service Parts

TREKKER INSERT
Beginning Manufacturing Date: June 2018 Ending Manufacturing Date: Active

IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.

ITEM

DESCRIPTION

COMMENTS

Power Cord

Matte Black

Paint Touch-Up

Sienna Bronze Porcelain Mahogany

Twilight

Heating Element Assembly 18″ (Loop Igniter)

Pkg of 1 Pkg of 10

Wing Thumb Screw 8-32 X 1/2

Pkg of 24

Wire Clip

Accessories

Adjustable Hearth Support

Damper, 3 Inch – Tall Vertical Installs Only

Damper, 4 Inch – Tall Vertical Installs Only

Exhaust Probe

Log Set (2 Pc)

Sold as set only

Outside Air Kit

Top Vent Adapter

Flue Adapter (Required if TPVNT-4 is removed)

Surround, Std, Panel, For Cast Trim

Component Pack

Surround, Std, Panel, w/Gold Trim

No longer available

Component Pack

Trim, Panel Set, Gold

No longer available

Surround, Std, Panel, Nickel Black

Component Pack

No longer available

Trim Set, Black Nickel

Bracket for Trim Installation

Matte Black

Trim Cast

Sienna Bronze Porcelain Mahogany

Twilight

Matte Black

Footer, Left

Sienna Bronze Porcelain Mahogany

Twilight

Matte Black

Footer, Right

Sienna Bronze Porcelain Mahogany

Twilight

Additional service part numbers appear on following page.

PART NUMBER 3-20-51578 3-42-19905 TOUCHUP-CSB 1-00-0014 0001285 SRV7000-647 SRV7000-647/10 7000-223/24 7000-400/10
ADJSPT-12 PEL-DAMP3 PEL-DAMP4 SRV7000-669 LOGS-60-AE-B OAK-3 TPVNT-4 LKADP SP- MTVS-CST SRV7036-041 SP-MTVS-GD SRV7036-042 SRV250-4660 SP-MTVS-NB SRV7036-042 7019-027 SRV7022-503G 811-0930 TR-CAST-CSB 811-0960 TR-CAST-TWL 414-7090MBK 414-7090CSB 414-7090PMH 414-7090TWL 414-7100MBK 414-7100CSB 414-7100PMH 414-7100TWL

Stocked at Depot
Y
Y Y Y Y Y Y
Y

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R
Service Parts

TREKKER INSERT
Beginning Manufacturing Date: June 2018 Ending Manufacturing Date: Active

IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.

ITEM

DESCRIPTION

Header

Trim Leg, Left

Trim Leg, Right
Wired Thermostat Kit
Wing Thumb Screw 8-32 X 1/2 Bolt, Grd 2 Tap 3/8 x 4 Nut, Wing 1/4-20 Screw, Sheet Metal #8 X 1/2 S-Grip Washer, Sae
Washer, FI 1/4 Black
Screw, Hwh Ms 1/4-20 X 3/4 Ns
Nut, Ser Flange Small 1/4-20
Push Retainer, 5/16 Screw 1/4-20×5/8 Phillips Pan Head Screw Phillips Button Head 1/4-20×3/8 Screw 8 – 32×3/8 HWH BK Screw Flat Head Philips 8-32 X 1/2 Magnet Round Hurricane Screw Screw, Pan Head Phillips, 10/32 X 1/4 Bolt, Shoulder, 5/16×1/4-20 Screw, Pan Head Phillips 8-32 X 3/4 Washer, Spring 5/16 Screw, Ph, Phl Tc 8-32 X 1/2 Screw, Pan Head Phillips 8-32 X 3/8

COMMENTS Accessories
Matte Black Sienna Bronze Porcelain Mahogany
Twilight Matte Black Sienna Bronze Porcelain Mahogany
Twilight Matte Black Sienna Bronze Porcelain Mahogany
Twilight
Fasteners Pkg of 24
Pkg of 12 Pkg of 40 Pkg of 25 Pkg of 10 Pkg of 50 Pkg of 25 Pkg of 24 Pkg of 100 Pkg of 100 Pkg of 24 Pkg of 24 Pkg of 40 Pkg of 12
Pkg of 40 Pkg of 24 Pkg of 20 Pkg of 24 Pkg of 4 Pkg of 25 Pkg of 40

PART NUMBER
414-7110MBK 414-7110CSB 414-7110PMH 414-7110TWL 414-7120MBK 414-7120CSB 414-7120PMH 414-7120TWL 414-7130MBK 414-7130CSB 414-7130PMH 414-7130TWL SRV7082-098
7000-223/24 223-0140 226-0110/12 12460/40 227-0080/25 1202473-10 1202473PK 220-0080/25 226-0130/24 3-30-8024-100 3-31-94807-100 7000-398/24 7000-401/24 SRV060-883/40 220-0490/12 SRV7000-140 SRV2005-861/40 229-1230/24 223-0170/20 229-1100/24 7000-572/4 220-0030/25 225-0500/40

Stocked at Depot
Y Y Y Y Y
Y Y Y Y Y Y Y Y Y Y Y Y Y Y

37

7082-803H

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CONTACT INFORMATION

Hearth & Home Technologies 352 Mountain House Road Halifax, PA 17032
Division of HNI INDUSTRIES
Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer log onto www.quadrafire.com

CAUTION

DO NOT DISCARD THIS MANUAL

· Important operating · Read, understand · Leave this

and maintenance

and follow these

manual with party

instructions

instructions for

responsible for

included.

safe installation

use and operation

and operation.

of this appliance.

DISDCOARNDOT

We recommend that you record the following pertinent information for your heating appliance.

Date purchased/installed: Serial Number: Dealership purchased from: Notes:

Location on appliance:

Dealer Phone: 1(

)

–

This product may be covered by one or more of the following patents: (United States) 5341794, 5263471, 6688302, 7216645, 7047962 or other U.S. and foreign patents pending.

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7082-803H

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References

• P65Warnings.ca.gov
• Quadra-Fire Stoves & Fireplace Inserts | Forge & Flame
• Quadra-Fire Stoves & Fireplace Inserts | Forge & Flame
• Quadra-Fire Stove and Insert Use & Care Videos | Forge & Flame

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