Cox Motorola Tuning Adapter User Manual
- July 21, 2024
- Cox
Table of Contents
Cox Motorola Tuning Adapter User Manual
CableCARD™ installation must be completed before the tuning adapter can be installed.
Verify box contents
Your tuning adapter is designed to work with retail devices that have:
- A USB port
- The required firmware update from the manufacturer
- A CableCARD” from Cox
This kit includes
- USB cable
- 2 coaxial cables (RF cables)
- 2-way splitter
- POE filter
- Tuning adapter power cord
- Tuning adapter
Installing the tuning adapter
This may take up to 20 minutes.
1. Locate the RF cable coming from your wall, then connect it to the IN port
of the splitter (E).
2. Using one of the RF cables (B) included in this kit, connect one splitter
(E) OUT port to the
RF IN port (Cable IN) on your retail device.
3. Attach a POE filter (F) to the second splitter (E) OUT port and connect
one end of the other
RF cable (B) is included in this kit to the POE filter (F).
4. Connect the other end of that RF cable (B) to the RF IN (Cable IN) port on
the
tuning adapter (D).
5. Connect the USB cable (A) included with this kit to the USB port on the
back of the
tuning adapter (D). Connect the other end of the USB cable (A) to the port on
the
back of the retail device.
Note: Your retail device should remain connected to your television by an RF,
HDMI, component or other cable.
6. Connect one end of the tuning adapter power cord (C) included with this
kit into the tuning
adapter (D) first, and then plug it into an electrical outlet.
Note: An on-screen message may display multiple times during this process,
stating “Tuning adapter connected.”
Select “Continue” to proceed.
Call to activate
Once powered on, the tuning adapter (D) will begin an
activation process and the amber light on the front will
flash. Once the light on the front of the tuning adapter (D)
begins flashing, call the Cox automated activation line at
1-800-699-8151 to have the tuning
adapter (D) activated.
Once the activation starts
Once the activation has started, the red light on the front of the adapter
will flash
and the amber light will continue flashing.
Once the activation is complete, the amber light will go solid.
Note: If the red light does not flash and/or the amber light does not go
solid, wait 10 minutes, unplug the
tuning adapter (D) from the electrical outlet and then plug it back in after
30 seconds.
Verify activation
Once activation is complete, another “Tuning adapter connected” message will
be displayed. Select “Continue” to proceed. At this point, a message may be
displayed stating “Acquiring Channel Information.” Once this message has
cleared, please verify that video services are now working
Note: If you see a grey screen instead of your channels, unplug the retail
device for one minute, and then plug it back in. Many retail devices will
require a reboot.
To activate call 1-800-699-8151.
If you have difficulty activating the Tuning Adapter,
please contact Technical Support at
1-877-820-8202.
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