Cox TG2472 Internet Voice 3.0 Panoramic Wifi Gateway User Manual
- July 20, 2024
- Cox
Table of Contents
Cox TG2472 Internet Voice 3.0 Panoramic Wifi Gateway User Manual
Here’s what’s in your kit
And here’s what you’ll need
Here’s what to do
Pluglin the Gateway
First, connect the coax cable O to an active cable outlet and the coax port on
the Gateway. Then connect the power cord 2) to an electrical outlet and the
power port on the Gateway. Make sure the Gateway’s power cord isn’t plugged
into an electrical outlet that’s connected to a dimmer. Now that it’s plugged
in and powered on, wait a few minutes for it to boot up. You’ll know it’s
connected to the network when the Online light is solid.
OPTIONAL
If you have Cox phone service, then connect your telephone cable to your
phone and the TELl port on the back of the Gateway.
Connect to the network
Open the wifi settings on your smartphone, tablet, or computer. Connect to the
network using the Network Name (SSID) and the Preshared Key (that’s the
password) from the label on the bottom of the Gateway. Once it’s connected,
surf the web to verify that your internet is good to go.
We’re here to help.
Tips
- Place the Gateway at least 3 feet above ground and avoid cramped spaces to get the strongest wifi signal.
- For information about a backup battery, visit Cox.com/battery.
FAQS
Why isn’t my Gateway working?
Try rebooting — just unplug the power cord from the wall, wait 10 seconds, and
then plug it back in. It may take a few minutes to reset. Also, make sure all
of the connections are tight and completely plugged in.
Which coax outlet should I use?
it needs to be an active outlet. it should be centrally located and not
surrounded by metal objects. It’s common to have inactive outlets so try a
different one if it’s not working.
How do I know if I’m connected to my network?
Check the wifi settings on your smartphone or computer to see if you’re
connected to the network.
What’s the Ethernet cable for?
It’s an optional cable to connect your computer to the Gateway via a wire,
rather than wirelessly.
APP: The Cox app has 24/7 support & helpful videos
WEB: Cox.com/installhelp &
Cox.com/lear
CHAT : live chat on Cox.com/chat or text an agent
at 54512
CALL : 1-888-556-1193
ACCESSIBILITY: Cox.com/accessibility
Help us send zero waste to landfills by recycling the kit once you’re finished. It’s made with 100% recyclable materials.
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