Cox CM8200 Internet Non-Wifi 3.1 Cable Modem User Manual

July 20, 2024
Cox

Cox CM8200 Internet Non-Wifi 3.1 Cable Modem User Manual

Cox-CM8200-Internet-Non-Wifi-3-1-Cable-Modem-product

Here’s what’s in your kit

And here’s what you’ll need

Cox-CM8200-Internet-Non-Wifi-3-1-Cable-Modem-fig-
\(2\)

Here’s what to do

Cox-CM8200-Internet-Non-Wifi-3-1-Cable-Modem-fig-
\(3\)

Plug in the Modem
First, connect the coax cable to an active cable outlet and the Modem. Then connect the power cord (2) to an electrical outlet and the Modem. Now that it’s plugged in and powered on, wait a few minutes for it to boot up. You’ll know it’s connected to the network when the Online Light is solid. Lastly, connect the Ethernet cable 3) to the Modem (use the top Ethernet port only) and either to the WAN port on your computer or to the WAN/ internet port on your router,
TIP: Plug the coax cable into a centrally located cable outlet or use the same outlet where the old device was connected.

Activate the Modem
Go online to Cox.com/activate to finish activating your Modem and start personalizing your network. Once it’s activated, surf the web to verify that your internet is good to go.

We’re here to help.
Tips

  • Don’t plug the Modem’s power cord into an electrical outlet that’s connected to a dimmer.
  • Place the Modem at least 3 feet above ground and avoid cramped spaces to get the strongest wifi signal.
  • You’ll need a splitter to use the same cable outlet for two devices.

FAQS

Why isn’t my Modem working?
Try rebooting — just unplug the power cord from the wall, wait 10 seconds, and then plug it back in. It may take a few minutes to reset. Also, make sure all the connections are tight and completely plugged in.

Which coax outlet should I use?
It needs to be an active outlet. It should be centrally located and not surrounded by metal objects. It’s common to have inactive outlets so try a different one if it’s not working.

How do I know if I’m connected to my network?
Check the wifi settings on your smartphone or computer to see if you’re connected to the network.

APP: The Cox app has 24/7 support & helpful videos
WEB: Cox.com/installhelp & Cox.com/learn
CHAT : live chat on Cox.com/chat or text an agent at 54512
CALL: 1-888-556-1193
ACCESSIBILITY: Cox.com/accessibility

Help us send zero waste to landfills by recycling the kit once you’re finished. It’s made with 100% recyclable materials.

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