SAMSUNG HW-Q700D Wireless Soundbar Simple User Guide

: June 25, 2024
: Samsung

Table of Contents

SAMSUNG HW-Q700D Wireless Soundbar Simple
FAQ
SAFETY INFORMATION
PRECAUTIONS
CHECKING THE COMPONENTS
PRODUCT OVERVIEW
CONNECTING THE SOUNDBAR
USING A WIRED CONNECTION
USING A WIRELESS CONNECTION
TROUBLESHOOTING
IMPORTANT NOTES ABOUT SERVICE
SPECIFICATIONS AND GUIDE
Contact SAMSUNG WORLDWIDE
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

SAMSUNG HW-Q700D Wireless Soundbar Simple

FAQ

How can I access the user guide for the HW-Q700D?
- You can access the user guide on Samsung’s online customer support center by scanning the QR code provided with the product or by downloading the manual from Samsung’s website.
What should I do if my subwoofer does not connect automatically?
- If the subwoofer does not connect automatically, try turning off the Soundbar main unit and then press and hold the ID SET button on the rear of the subwoofer for at least 5 seconds.

Figures and illustrations in this Simple User Guide are provided for reference only and may differ from actual product appearance.

SAFETY INFORMATION

SAFETY WARNINGS

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK).
NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
Refer to the table below for an explanation of symbols which may be on your Samsung product.

WARNING

To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.
Do not use liquid fumigators containing chemicals, such as mosquito repellent or air freshener, around the product. If steam comes in contact with the product surface or enters the product, it may cause stains or malfunction.

CAUTION

TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT.
This apparatus shall always be connected to a AC outlet with a protective grounding connection.
To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the mains plug shall be readily operable.
Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases, on the apparatus.
To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times

PRECAUTIONS

Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (7~10 cm). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time.
During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.
Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction.
Protect the product from moisture (i.e. vases), and excess heat (e.g. a fireplace) or equipment creating strong magnetic or electric fields. Unplug the power cable from the AC wall socket if the unit malfunctions. Your product is not intended for industrial use. It is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours until the unit has reached room temperature before using.
The battery used with this product contains chemicals that are harmful to the environment. Do not dispose of the battery in the general household trash. Do not expose the battery to excess heat, direct sunlight, or fire. Do not short circuit, disassemble, or overheat the battery.
- CAUTION: Danger of explosion if the battery is replaced incorrectly. Replace only with the same or equivalent type.

CHECKING THE COMPONENTS

Soundbar Main Unit
Soundbar Remote Control
Batteries
Subwoofer
Power Cord X 2
- (Subwoofer, Soundbar)
HDMI Cable
Wall Mount Guide
Holder-Screw X 2
Screw (M4 x L10) X 2
Bracket-Wall Mount X 2
Rubber-Foot X 4

NOTE

To purchase additional components or optional cables, contact a Samsung Service Centre or Samsung Customer Care.

PRODUCT OVERVIEW

Top Panel of the Soundbar

Bottom Panel of the Soundbar

**1| POWER**

Connect the Soundbar’s power cord.

---|---
2| SERVICE

Connect a USB storage device to upgrade the product’s software.

**3| DIGITAL AUDIO IN (OPTICAL)**

Connect to the digital (optical) output of an external device.

4| HDMI

Inputs digital video and audio signals simultaneously using an HDMI cable.

Connect to the HDMI output of an external device.

5| HDMI TO TV (eARC/ARC)

Connect to the HDMI jack on a TV.

CONNECTING THE SOUNDBAR

Connecting the power and units

The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Subwoofer.

USING A WIRED CONNECTION

NOTE

When the TV sound is not output, press the (Source) button at the top of the Soundbar or the (Source) button on the remote control to select the “TV ARC” mode.
The recommended cable is an HDMI cable certified by HDMI.org.
When you use an optical cable and the terminals have covers, be sure to remove the covers.

Using the Q-Symphony Function

When the Soundbar connects to a Samsung TV that supports the Q-Symphony function, you can play the sound simultaneously through the Soundbar and the TV. If you use the Q-Symphony function, the surround sound played on the TV allows you to enjoy a richer, more three-dimensional surround sound effect.
When the Soundbar is connected, “Q-Symphony” menu appears on the TV. (The message displayed may differ with the TV model.)
(Settings ( ) → All Settings ( ) → Sound → Sound Output)

Using the SpaceFit Sound

This function analyzes the user’s listening space with the Samsung TV’s microphone and provide optimal sound for the space. Sound optimization proceeds automatically.

NOTE

Only certain TV models support this function, and the function is operated from the TV.

USING A WIRELESS CONNECTION

Connecting via Bluetooth

Search for the Bluetooth device on your TV or mobile device.

What is the difference between BT READY and BT PAIRING?

BT READY: In this mode, you can reconnect any Samsung TV or mobile device that was connected before.
BT PAIRING: In this mode, you can connect a new device to the Soundbar.
- (Press the PAIR button on the Soundbar remote control or press and hold the (Source) button on the top of the Soundbar for more than 5 seconds while the Soundbar is in “BT” mode.)

NOTE

If asked for a PIN code when connecting a Bluetooth device, enter <0000>.

Connecting via Wi-Fi (Wireless Network)

To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required.

Connect your mobile device (smartphone, tablet, etc.) to the Wi-Fi network the TV is connected to.
Install and launch the SmartThings app on your mobile device (smartphone, tablet, etc.).
Follow the instructions in the app screen on the mobile device to connect the Soundbar to your Wi-Fi network.

TROUBLESHOOTING

Before seeking assistance, check the following.

Soundbar does not turn on

Check whether the power cord of the Soundbar is correctly inserted into the outlet.

If the subwoofer does not connect automatically

Turn off the Soundbar main unit.
Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
Press the Up button on the remote control for 5 seconds.
Check if the LINK LED is solid blue (connection complete).
- The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Subwoofer.

Soundbar works erratically

After removing the power cord, insert it again.
Try again after initialising the product.
If there is no signal, the Soundbar automatically turns off after a certain period of time. Turn on the power.

Remote control does not work

Point the remote directly at the soundbar.
Replace the batteries with new ones.

Sound is not output from the soundbar

The volume of the Soundbar is too low or muted. Adjust the volume.
When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device.
For sound output of the TV, select Soundbar. (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ) → Sound → Sound Output → Select Soundbar)
Remove the cable from the Soundbar and then reconnect it.

Sound is not output from the subwoofer

Check whether the LED on the rear of the Subwoofer and Surround Speakers lights in blue. Reconnect it when the blue LED blinks or the red LED lights.

If the TV is not connected via HDMI TO TV (eARC/ARC)

Check whether the HDMI cable is correctly connected to the ARC terminal.
Connection may not be possible due to the connected external device (set-top box, game console, etc.). Directly connect the Soundbar.
HDMI-CEC may not be activated on the TV. Turn on the CEC on the TV menu. (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ) → Connection → External Device Manager → Anynet+ (HDMI-CEC) ON)

Soundbar will not connect via Bluetooth

When connecting a new device, switch to “BT PAIRING” for connection. (Press the PAIR button on the remote control or press the (Source) button on the body for at least 5 seconds.)
Reconnect it after removing the Bluetooth speaker list on the device to connect. (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ) → Sound → Sound Output → Bluetooth Speaker List)

Sound drops out when connected via Bluetooth

Some devices can cause radio interference if they are located too close to the Soundbar. e. g. microwaves, wireless routers, etc.
If your device that is connected via Bluetooth moves too far away from the soundbar, it may cause the sound to drop out. Move the device closer to the soundbar.
If a part of your body is in contact with the Bluetooth transceiver or the product is installed on metal furniture, the sound may drop out. Check the installation environment and conditions for use.

Soundbar will not connect to Wi-Fi

Make sure the wireless router is turned on and then reconnect the wireless router after rebooting.
The soundbar will not connect if the wireless signal is too weak. Try moving the router closer to the soundbar, or eliminating any obstacles that are between the soundbar and the router, if possible.

The soundbar does not turn on automatically with the TV.

When you turn off the Soundbar while watching TV, power synchronization with the TV is disabled. First turn off the TV.

IMPORTANT NOTES ABOUT SERVICE

Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance.
An administration fee may be charged if either
- an engineer is called out at your request and there is no defect with the product (i.e. where the user manual has not been read).
- you bring the unit to a repair centre and there is no defect with the product (i.e. where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.

SPECIFICATIONS AND GUIDE

Model Name

HW-Q700D

Weight

4.8 kg

| Dimensions (W x H x D)

1110.7 x 60.4 x 120.0 mm

Operating Temperature Range

+10 °C to +40 °C

| Operating Humidity Range

10 % to 80 %,

non-condensing

Storage Temperature

-20 °C to +45 °C

| Storage Humidity

5 % to 95 %,

non-condensing

AMPLIFIER

Rated Output power

160 W

Supported play formats

Dolby 5.1ch / Dolby Digital Plus / Dolby TRUE HD / Dolby ATMOS / DTS 5.1ch / DTS HD /

DTS-HD Master Audio / DTS:X / LPCM 8Ch

Subwoofer Name

PS-WQ700D

Weight

5.9 kg

| Dimensions (W x H x D)

205.0 x 353.0 x 302.0 mm

AMPLIFIER

Rated Output power

160 W

NOTE

Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
Weight and dimensions are approximate.
For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Rear of the Soundbar Main Unit)

Precaution: The Soundbar will restart automatically if you turn on/turn off Wi-Fi.

Overall Standby Power Consumption (W)

6.0 W

Wi-Fi Port deactivation method

Press the CH LEVEL button on the remote control of the Soundbar for 30 seconds to turn Wi-Fi On / Off.

Bluetooth Port deactivation method

Press the TONE CONTROL button on the remote control of the Soundbar for 30 seconds to turn Bluetooth On / Off.

Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and the relevant UK statutory requirements.
The full text of the declaration of conformity is available at the following internet address: http://www.samsung.com go to Support and enter the model name.
This equipment may be operated in all EU countries and in the UK.
The 5GHz WLAN(Wi-Fi or SRD) function of this equipment may only be operated indoors.

WIRELESS DEVICE OUTPUT POWER

RF max transmitter power
- 100mW at 2.4GHz-2.4835GHz
- 200mW at 5.15GHz-5.25GHz & 5.47GHz – 5.725GHz
- 100mW at 5.25GHz-5.35GHz
- 25mW at 5.725GHz-5.875GHz

[Correct disposal of batteries in this product]

(Applicable in countries with separate collection systems)

This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66.
If batteries are not properly disposed of, these substances can cause harm to human health or the environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

For information on Samsung’s environmental commitments and product specific regulatory obligations e.g. REACH, WEEE, Batteries, visit: www.samsung.com/uk/aboutsamsung/sustainability/environment/our- commitment/data/

Contact SAMSUNG WORLDWIDE

If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care Centre.

Country/ Region| Samsung Service Centre| Web Site| | Country/ Region| Samsung Service Centre| Web Site|
---|---|---|---|---|---|---|---
UK| 0333 000 0333| www.samsung.com/uk/support| SLOVAKIA| 0800 – SAMSUNG

(0800-726 786)

PORTUGAL

| 210 608 098

Chamada para a rede fixa

nacional

Dias úteis das 9h às 20h

|

www.samsung.com/pt/support

|
SLOVENIA| 080 697 267

(brezplačna številka)

*3000 – Цена на един градски разговор или според тарифата на мобилният оператор

09:00 до 18:00 – Понеделник

до Петък

|

www.samsung.com/bg/support

|

BELGIUM

|

02-201-24-18

ROMANIA

| 0800872678 – Apel gratuit

*8000 – Apel tarifat în reţea

Program Call Center Luni – Vineri: 9 AM – 6 PM

|

www.samsung.com/ro/support

|
SWEDEN| 0771-400 300| www.samsung.com/se/support|

POLAND

| 801-172-678*

(opłata według taryfy

operatora)

| http://www.samsung.com/pl/ support/|
CYPRUS| 8009 4000 only from landline, toll free|

www.samsung.com/gr/support

|
HUNGARY| 0680SAMSUNG (0680-

726-7864)

| www.samsung.com/hu/support|

GREECE

| 80111-SAMSUNG

(80111 726 7864) from mobile and land line

(+30) 210 6897691 from

mobile and landline

|
AUSTRIA| 0800 72 67 864 (0800-SAMSUNG)| www.samsung.com/at/support|

SWITZERLAND

|

0800 726 786

(800-726786)

HW-Q700D

You can access the User guide on Samsung’s on-line customer support centre by scanning the QR code on the left.
To see the manual on your PC or mobile device, download the manual in document format from Samsung’s website. (http://www.samsung.com/support)