MOTOROLA SOLUTIONS WM800 Dual Unit Charger User Guide

MOTOROLA SOLUTIONS WM800 Dual Unit Charger

Specifications

• Product Name : WM800 DualUnit Charger PMPN4652
• User Guide : MARCH 2024
• Model Number : MN009517A01-AB

Product Information

The WM800 DualUnit Charger is a versatile charging solution designed for Motorola Solutions products. It is equipped with safety features and is suitable for indoor use only.

Product Usage Instructions

Safety and Legal Information

Before using the WM800 DualUnit Charger, please read and understand the safety and legal information provided in the user manual.

Important Safety Instructions

Follow these safety instructions when using the charger:

• Read all instructions and cautionary markings on the charger, battery, and radio.
• Avoid pulling the cord when disconnecting the power cord from the AC outlet.
• Avoid using extension cords to reduce the risk of fire or electric shock.

Operational Safety Guidelines

Ensure operational safety by:

• Using the equipment indoors and in dry locations only.
• Connecting the charger to a properly fused and wired supply of the correct voltage.
• Avoid exposing the charger to water, damage, or stress.
• Ensure that the output power does not exceed the specified ratings on the product label.

FAQ

• Q: Can I use the WM800 DualUnit Charger outdoors?
  • A: No, this equipment is not suitable for outdoor use. Please use it in dry indoor locations only.
• Q: Can I use an extension cord with this charger?
  • A : It is recommended to avoid using an extension cord to reduce the risk of fire or electric shock. If necessary, ensure it is of high quality and suitable for the charger’s power requirements.

Safety and Legal

This section provides the safety and legal information for this product.

Intellectual Property and Regulatory Notices

Copyrights

The Motorola Solutions products described in this document may include copyrighted Motorola Solutions computer programs. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola Solutions computer programs contained in the Motorola Solutions products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola Solutions. No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission of Motorola Solutions, Inc.

Trademarks

MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners.

License Rights

The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal nonexclusive, royalty-free license to use that arises by operation of law in the sale of a product.

Open Source Content

This product may contain Open Source software used under license. Refer to the product installation media for full Open Source Legal Notices and Attribution content.

European Union (EU) and United Kingdom (UK) Waste of Electrical and Electronic Equipment (WEEE) Directive

The European Union’s WEEE directive and the UK’s WEEE regulation require that products sold into EU countries and the UK must have the crossed-out wheelie bin label on the product (or the package in some cases). As defined by the WEEE directive, this crossed-out wheelie bin label means that customers and end users in EU and UK countries should not dispose of electronic and electrical equipment or accessories in household waste. Customers or end users in EU and UK countries should contact their local equipment supplier representative or service center for information about the waste collection system in their country.

Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be applicable to or licensed for use on a specific system, or may be dependent upon the characteristics of a specific mobile subscriber unit or configuration of certain parameters. Please refer to your Motorola Solutions contact for further information.

© 2024 Motorola Solutions, Inc. All Rights Reserved

Supplier’s Declaration of Conformity

Supplier’s Declaration of Conformity

Per FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party

Name : Motorola Solutions, Inc.
Address : 2000 Progress Pkwy, Schaumburg, IL. 60196
Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: Dual-Unit Charger
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), and section 15.109(a)

Class B Digital Device

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

NOTE:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio or TV technician for help.

MN009517A01-AB
Safety and Legal

For Australia Only

This provision applies to products and services supplied by Motorola Solutions to consumers within the meaning of the Australian Consumer Law. This warranty is given by Motorola Solutions Australia Pty Limited (ABN16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

● To cancel your service contract with us: and
● To a refund for the unused portion, or to compensation for its reduced value.

You are entitled to choose a replacement or refund for a major failure with goods. If a failure with the goods or service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods, and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service. If you have any queries, please call Motorola Solutions Australia at 1800 457 439. You may also visit our website:

https://www.motorolasolutions.com/en_xa/support.html for current warranty terms

Certification Marks

Contact Us

The Centralized Managed Support Operations (CMSO) is the primary contact for technical support included in your organization’s service agreement with Motorola Solutions. To enable faster response time to customer issues, Motorola Solutions provides support from multiple countries around the world. Service agreement customers should be sure to call the CMSO in all situations listed under the Customer

Responsibilities in their agreement, such as:

• To confirm troubleshooting results and analysis before taking action Your organization received support phone numbers and other contact information appropriate for your geographic region and service agreement. Use that contact information for the most efficient response.

However, if needed, you can also find general support contact information on the Motorola Solutions website, by following these steps:

1. Enter motorolasolutions.com in your browser.
2. Ensure that your organization’s country or region is displayed on the page. Clicking or tapping the name of the region provides a way to change it.
3. Select “Support” on the motorolasolutions.com page.

Comments

Send questions and comments regarding user documentation to documentation@motorolasolutions.com.

Provide the following information when reporting a documentation error:

• The document title and part number
• The page number or title of the section with the error
• A description of the error

Motorola Solutions offers various courses designed to assist in learning about the system. For information, go to https://learning.motorolasolutions.com to view the current course offerings and technology paths.

Icon Conventions

The documentation set is designed to give the reader more visual clues. The following graphic icons are used throughout the documentation set.

DANGER: The signal word DANGER with the associated safety icon implies information that, if disregarded, will result in death or serious injury.
WARNING: The signal word WARNING with the associated safety icon implies information that, if disregarded, could result in death or serious injury, or serious product damage.
CAUTION: The signal word CAUTION with the associated safety icon implies information that, if disregarded, may result in minor or moderate injury, or serious product damage.
CAUTION: The signal word CAUTION may be used without the safety icon to state potential damage or injury that is not related to the product.
IMPORTANT : IMPORTANT statements contain information that is crucial to the discussion at hand, but is not a CAUTION or WARNING. There is no warning level associated with the IMPORTANT statement.
NOTE: NOTICE contains information more important than the surrounding text, such as exceptions or preconditions. They also refer the reader elsewhere for additional information, remind the reader how to complete an action (when it is not part of the current procedure, for instance), or tell the reader where something is on the screen. There is no warning level associated with a notice.

Important Safety Instructions

This document contains important safety and operating instructions. Please read these instructions carefully and save them for future reference. Before using the battery charger, read all the instructions and cautionary markings on the charger, the battery, and the radio using the battery.

WARNING:

• To reduce the risk of damage to the power cord, pull the plug rather than the cord when disconnecting power cord from the AC outlet or the charger.
• To reduce the risk of fire or electric shock, avoid using an extension cord. If an extension cord must be used, ensure that the cord size is 18 AWG for lengths of up to 100 ft (30.48 m), and 16 AWG for lengths up to 150 ft (45.72 m).
• To reduce the risk of fire, electric shock, or injury, do not operate the charger if it is broken or damaged in any way. Take it to a qualified Motorola Solutions service representative.
• To reduce the risk of fire or electric shock, do not disassemble the charger. It is not repairable and replacement parts are not available.
• To reduce the risk of electric shock, unplug the charger power adapter from the AC outlet before attempting any maintenance or cleaning.
• To reduce the risk of injury, charge only the rechargeable authorized batteries. Other batteries may explode, causing personal injury and damage.
• To reduce the risk of fire, electric shock, or injury, only use the accessories recommended by Motorola Solutions.
• Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment.

Operational Safety Guidelines

• This equipment is not suitable for outdoor use. Use only in dry locations or conditions.
• Connect the equipment only to an appropriately fused and wired supply of the correct voltage, as specified on the product.
• Disconnect from line voltage by removing the main plug from the outlet.
• The socket outlet to which this equipment is connected must be close by and easily accessible.
• The maximum ambient temperature around the charger must not exceed 40°C (104°F).
• Ensure that the cord is located in an area that is safe from being stepped on, tripped over, or subjected to water, damage, or stress.
• Output power from the power supply unit must not exceed the ratings specified on the product label located on the bottom of the charger.

Charger Overview

The Dual-Unit Charger (DUC) can charge the WM800 Remote Speaker Microphone (RSM) with a battery, a stand-alone battery, or both.

Authorized Accessories

This section list out authorized accessories to be used with your charger.

Motorola Solutions Authorized Battery

Table 2: Motorola Solutions Authorized Battery

Kit (Part Number)             Description

PMNN4846_                      Battery Pack, Lithium-Ion UL DIV2 IP68 2150T

Motorola Solutions Authorized Chargers

Table 3: Motorola Solutions Authorized Chargers

Motorola Solutions Authorized Power Supplies

Table 4: Motorola Solutions Authorized Power Supplies

Operating the Dual-Unit Charger

The Dual‑Unit Charger (DUC) pockets accommodate the WM800 Remote Speaker Microphone (RSM) with an attached Motorola Solutions-authorized battery or a Motorola Solutions-authorized battery alone. Batteries charge best at room temperature.
NOTE:

• Under normal operating conditions, using the WM800 RSM while charging does not impact the charging performance of the DUC.
• For optimum audio performance, remove the WM800 RSM from the DUC and place the WM800 RSM according to the recommended wearing positions before using PTT or Voice Control.

Procedure:

1. Plug the charger end of the power supply cord into the power receptacle at the side of the charger.
2. Plug the wall receptacle end of the power supply cord into the appropriate AC outlet.
   • A single green blink on the charger indicator indicates a successful power-up sequence.
3. Insert the device with a battery or a stand-alone battery into the charger pocket by performing the following actions:
   • a. Align the WM800 RSM or battery contacts with the contacts in the charger pocket.
   • b. Press the radio or battery into the pocket to ensure complete contact between charger and radio or battery contacts.

Figure 1: Charging Battery

Charging Indication

The following table is only applicable when a stand-alone battery is charged in the battery charging pocket.

When charging the battery with device, refer to the display and the LED charging indicator of the device.

Table 5: Charging Indication

Troubleshooting

Table 6: Troubleshooting

MARS 2024

© 2024 Motorola Solutions, Inc. All Rights Reserved.

References

• Assistance pour les produits et services Motorola Solutions - Motorola Solutions French Canada

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