Bullfrog Spas A SERIES Premium Luxury Hot Tubs Owner’s Manual
- June 25, 2024
- bullfrog spas
Table of Contents
- Bullfrog Spas A SERIES Premium Luxury Hot Tubs
- Specifications
- Product Usage Instructions
- FAQs
- IMPORTANT SAFETY INSTRUCTIONS
- REDUCE THE RISK OF ELECTROCUTION
- GETTING TO KNOW YOUR SPA
- WATER CARE & CHEMISTRY
- Troubleshooting
- SPA MAINTENANCE
- INSTALLATION & DELIVERY
- RCD WIRING DIAGRAMS
- TROUBLESHOOTING GUIDE
- LIMITED WARRANTY
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Bullfrog Spas A SERIES Premium Luxury Hot Tubs
Specifications
- Models: A9L, A9L-E, A8, A8-E, A8L, A8L-E, A7D, A7D-E, A7, A7E, A7L, A7L-E, A6, A6-E, A6L, A6L-E, A5L, & A5L-E
- Meets or exceeds Virginia Graeme Baker Pool and Spa Safety Act requirements
- Meets or exceeds UL-1563 portable spa standard
Product Usage Instructions
Overview
The Bullfrog Spas A Series is designed to provide a luxurious spa experience with advanced features and safety standards. Before using your spa, carefully read this Owner’s Manual to ensure safe and proper operation.
Installation & Maintenance
Fill out the provided information about your spa and keep it for future reference. Ensure to install, maintain, and operate the spa according to the recommendations in the manual to avoid voiding the warranty.
Safety Instructions
Basic safety precautions should always be taken when installing and using the spa. Do not allow unsupervised children to use the spa. Follow all instructions provided in the manual to reduce the risk of injury.
Filling Your Spa
Refer to the “Filling Your Spa” section in the manual for detailed instructions on how to properly fill your spa with water.
Water Care & Chemistry
Proper water care and maintenance are essential for the longevity of your spa. Follow the guidelines in the “Water Care & Chemistry” section to keep your spa water clean and balanced.
Troubleshooting Guide
If you encounter any issues with your spa, refer to the “Troubleshooting Guide” for solutions to common problems. Contact customer support if further assistance is needed.
FAQs
- Q: Where can I find the serial number of my spa?
- A: The serial number is located on the base under the equipment door and on the Manufacturing ID Label inside the equipment compartment of your spa.
- Q: How can I register my warranty?
- A: To register your warranty for the best ownership experience, use the QR code or visit bullfrogspas.com/warranty-registration.
Congratulations on your purchase of a Bullfrog Spas® A Series® hot tub.
NOTE: e terms “Spa” and “Hot Tub” are used interchangeably in this document.
Take a moment to read this manual carefully. Following the instructions in
this manual will ensure your new spa’s safe and smooth operation.
Carefully read this Owner’s Manual before you install your spa. Your Bullfrog
Spas Limited Warranty may be voided if damage is caused by failure to install,
maintain, and operate your spa by the recommendations contained in this
Owner’s Manual or any other printed instruction, notice, or bulletin from
Bullfrog Spas. Your spa’s serial number is located both on the base under the
equipment door and on the Manufacturing ID Label located inside the equipment
compartment of your spa.
For the safety of all those who utilize your spa and its surroundings, please
make sure your spa and any adjoining installations, including the electrical
hook-up, are completed according to codes and only a er acquiring any
necessary approvals and permits from your local, state/provincial, and
national government. Follow all local, state, and federal safety and wiring
rules. Some jurisdictions require specific fencing and/or self-closing and
self-latching gates to prevent accidental drowning in a pool or spa. Your spa
cover comes with a locking system that meets the ASTM F1346-91 Standard for
Safety Covers, which, when properly used, may satisfy specific fencing and
gating requirements. Your spa meets
or exceeds all Virginia Graeme Baker Pool and Spa Safety Act requirements.
Your spa has been tested and meets or exceeds the UL-1563 portable spa
standard.
B20-10-26
Patents: www.bullfrogspas.com/patents
U.S. Patents: 7,908,684, 8,661,576, 8,881,321, 8,689,370, 8,869,469,
5,754,989, 5,987,663, 6,000,073, 6,092,246, 6,256,805, 6,543,067. New Zealand
Patent: 555112, 334,093. Australia Patent: 737,335. Canada Patents: 2,588,884,
2,260,237, 2,915,184. Other patents pending worldwide.
A Series spas include the following models: A9L, A9L-E, A8, A8-E, A8L, A8L-E,
A7D, A7D-E, A7, A7E, A7L, A7L-E, A6, A6-E, A6L, A6L-E, A5L, & A5L-E
Bullfrog Spas reserves the right to change features, specifications & design
without notification and without incurring any obligation.
Help us ensure the very best hot tub ownership experience by registering your
warranty. Use the QR code or this link to register: bullfrogspas.com
/warranty-registration.
3
IMPORTANT SAFETY INSTRUCTIONS
Safety Instructions
WARNING: To Reduce the Risk of Injury:
When installing and using this electrical equipment, basic safety precautions
should always be taken, including the following:
Read and follow all instructions:
WARNING: To reduce the risk of injury, do not permit children to use this
product unless closely supervised at all times.
As per UL requirements (U.S.), a wire connector is provided on this unit to
connect a minimum No. 8 AWG (8.4mm2) solid copper conductor between this unit
and any metal equipment, metal enclosures of electrical equipment, metal water
pipe, or conduit within 5 feet (1.5m) of the unit.
WARNING: For products provided with a cordconnected, ground-fault circuit-
interrupter, the GFCI must be tested before each use. If the GFCI fails to
operate properly, disconnect the power until the fault has been identified and
corrected.
DANGER: Risk of Accidental Drowning. Extreme caution must be exercised to
prevent unauthorized access by children. To avoid accidents, ensure that
children cannot use this spa unless they are supervised at all times.
DANGER: Risk of Injury. e suction fittings in the spa are sized to match the
specific water flow created by the pump. Should the need arise to replace the
suction fittings or the pump, be sure that the flow rates are compatible.
Never operate the spa if the suction fittings are broken or missing. Do not
replace a suction fitting with one rated less than the flow rate marked on the
original suction fitting.
DANGER: Risk of Electric Shock. As per UL requirements (U.S.), install spa at
least 5 feet (1.5m) from all metal surfaces. A spa may be installed within 5
feet (1.5m) of metal surfaces if each metal surface is permanently connected
by a minimum of No. 8 AWG (8.4mm2) solid copper conductor to the wire
connector on the terminal box that is provided for this purpose.
DANGER: Risk of Electric Shock. Do not permit any electrical appliances, such
as a light, telephone, radio, or television, within 5 feet (1.5m) of the spa.
ese units DO NOT have an integral ground fault circuit interrupter. e
installation of an integral ground fault circuit interrupter MUST be completed
by a qualified Electrician and must meet all applicable electrical codes.
For Cord-Connected units: Replace the damaged cord immediately. Do not bury
the cord. Connect to grounded, grounding-type receptacle only.
Water temperature in a spa should never exceed 104°F (40°C). Water
temperatures between 100°F (38°C) and 104°F (40°C) are considered safe for a
healthy adult. Water temperature in excess of 104°F (40°C) may be harmful to
your health. Lower temperatures are recommended for young children and/or when
spa use exceeds 10 minutes.
High temperatures could have the potential for causing fetal damage during
pregnancy. Pregnant women or women that could be pregnant should consult a
physician and possibly limit spa usage when temperatures are in excess of
100°F (38°C).
Before entering the spa, measure the water temperature with an accurate
thermometer since tolerances of water temperature regulating devices may vary.
Use of alcohol, drugs, or medication before or during spa use may lead to
unconsciousness with the possibility of drowning.
Persons suffering from obesity or a medical history of heart disease, low or
high blood pressure, circulatory system problems, and/or diabetes should
consult a physician before using a spa.
Persons using medication should consult a physician before using a spa. Some
medications may induce drowsiness while other medication may affect heart
rate, blood pressure, and/or circulation.
WARNING: PEOPLE WITH INFECTIOUS DISEASES SHOULD NOT USE A SPA OR HOT TUB.
WARNING: TO AVOID INJURY, EXERCISE CARE WHEN ENTERING OR EXITING THE SPA OR
HOT TUB. NEVER DIVE OR JUMP INTO THE SPA.
WARNING: DO NOT USE A SPA OR HOT TUB IMMEDIATELY FOLLOWING STRENUOUS EXERCISE.
WARNING: PROLONGED IMMERSION IN A SPA OR HOT TUB MAY BE HARMFUL TO YOUR
HEALTH.
CAUTION: MAINTAIN WATER CHEMISTRY IN ACCORDANCE WITH THE MANUFACTURER’S
INSTRUCTIONS.
CAUTION: ADEQUATE DRAINAGE MUST BE PROVIDED IF THE EQUIPMENT IS TO BE
INSTALLED BELOW GROUND LEVEL.
WARNING: Risk of Fatal Hyperthermia. Hyperthermia occurs when the internal
temperature of the body reaches a
4
level several degrees above the normal body temperature of 98.6°F (37°C). e
symptoms of Hyperthermia include dizziness, lethargy, drowsiness, and
fainting. e use of alcohol, drugs, and/or medication can greatly increase the
risk of fatal Hyperthermia.
e effects of Hyperthermia include: Unawareness of impending hazard Failure to
perceive heat Failure to recognize the need to exit the spa Physical inability
to exit the spa Fetal damage in pregnant women Unconsciousness and danger of
drowning
WARNING: Risk of Children Drowning. Your spa cover is not rated as a safety
cover. It is suggested to always keep the spa cover securely fastened when not
in use. is will discourage children from attempting to enter the spa
unsupervised. If cover is damaged it should be replaced.
WARNING: Risk of Drowning. Use caution when bathing alone. Overexposure may
cause nausea, dizziness, and fainting.
CAUTION: Risk of Injury. Young children should always be supervised so that
they do not play in or around the spa.
WARNING: Keep all glassware and other breakable objects away from the spa
area.
WARNING: Risk of Injury: Short-term inhalation of high concentrations of ozone
and long-term inhalation of low concentrations of ozone can cause serious
physiological effects.
CAUTION: Unauthorized Access. Secure the spa area against unauthorized access.
Make sure all spa barriers (fences, enclosures, etc.) meet all applicable
national and local codes. Keep spa cover on and locked when it is not being
used.
CAUTION: Risk of Damage to Spa or Equipment. By performing maintenance as
described in this manual, the chance of damage to your spa and its equipment
will be reduced. Never block the air vents that lead to the spa’s equipment
compartment, doing so may cause the spa to overheat.
WARNING: Risk of Electric Shock or Death. Do not operate spa during severe
weather conditions (e.g. electrical storms, tornadoes, etc.).
CAUTION: Non-Approved Accessories. Using accessories not approved by Bullfrog
International, LC could void your warranty or cause other problems. Please
consult your authorized Bullfrog Spa dealer.
CAUTION: Spa Location. Locate your spa on a
foundation that can support the maximum filled weight of your spa along with
the weight of all the occupants using the spa (see Site Selection and
Preparation). Also, locate your spa in an environment that can withstand
repeated exposure to water and the possibility of a major spill.
CAUTION: Power cords must be replaced only with a special cord assembly
available from the Manufacturer, its Service Agent, or similarly qualified
persons in order to avoid a hazard.
WARNING: is appliance is not intended for use by young children or unhealthy
people without supervision.
WARNING: Before obtaining access to supply terminals, all supply circuits must
be disconnected.
WARNING: Risk of Injury or Accidental Drowning: Do not use spa without
filters, filter weirs, and JetPaks installed; these parts serve as a barrier
against bodily entrapment against the filter suction fitting(s).
CAUTION: Test the GFCI or RCD (Residual Current Device) before each use of the
spa.
WARNING: Spas equipped with JetPaks are intended to operate with all JetPaks.
Do not operate spa without all JetPaks, JetPak caps, and headrests securely in
place.
WARNING: Risk to Infants, Elderly, and Women Planning or Experiencing
Pregnancy. Please consult your physician if the above applies to you or anyone
using the spa
Additional Instructions (Canadian Installations Only):
A green-colored terminal or a terminal marked G, GR, Ground, Grounding or the
international grounding symbol is located inside the supply terminal box or
compartment. To reduce the risk of electric shock, this terminal must be
connected to the grounding means provided in the electric supply service panel
with a continuous copper wire equivalent in size to the circuit conductors
supplying this equipment.
At least two lugs marked “BONDING LUGS” are provided on the external surface
or on the inside of the supply terminal box or compartment. To reduce the risk
of electric shock, connect the local common bonding grid in the area of the
spa or hot tub to these terminals with an insulated or bare copper conductor
no smaller than No. 6 AWG.
All field-installed metal components such as rails, ladders, drains, or other
similar hardware located within 10 feet (3m) of the spa or hot tub must be
bonded to the equipment grounding bus with copper conductors no smaller than
No. 6 AWG.
5
Warning Signs (North America) Included with the spa is a warning sign to
inform users and guests of the risks involved with using a spa. is sign is
suitable for indoor and outdoor use. It should be placed in a noticeable place
adjacent to the spa. For free additional copies, contact your authorized
Bullfrog Spas Dealer.
*Final warning sticker is included with spa for installation by owner.
REDUCE THE RISK OF ELECTROCUTION
1. NEVER PLACE AN ELECTRIC APPLIANCE WITHIN 5 FEET OF SPA
REDUCE THE RISK OF CHILD DROWNING
1. SUPERVISE CHILDREN AT ALL TIMES.
2. ATTACH SPA COVER AFTER EACH USE.
REDUCE THE RISK OF OVERHEATING
1. CHECK WITH A DOCTOR BEFORE EACH USE IF PREGNANT, DIABETIC, IN POOR HEALTH, OR UNDER MEDICAL CARE. 2. EXIT IMMEDIATLY IF UNCOMFORTABLE, DIZZY, OR SLEEPY. SPA HEAT CAN CAUSE HYPERTHERMIA AND UNCONSCIOUSNESS 3. SPA HEAT IN CONJUNCTION WITH ALCOHOL, DRUGS, OR MEDICATION CAN CAUSE UNCONSCIOUSNESS.
WHEN PREGNANT, SOAKING IN HOT WATER FOR LONG PERIODS CAN HARM YOUR FETUS.
MEASURE WATER TEMPERATURE BEFORE ENTERING. 1. DO NOT ENTER SPA IF WATER IS
HOTTER THAN 100°F (38°C)
2. DO NOT STAY IN SPA FOR LONGER THAN 10 MINUTES.
60-01584
72.1/73.1
6
GETTING TO KNOW YOUR SPA
Spa Overview (A7 Select Spa Model Pictured)
1. Main control 2. Auxiliary control 3. JetPaks 4. Filter access (behind
JetPak to the right of control panel). 5. Removable headrests and JetPak
access 6. Water feature 7. Foot and leg therapy jets 8. Interior LED light 9.
Floor drain 10. Suction fitting (behind each JetPak at the base of the JetPod
area) 11. Ozone jet 12. Filter intake and weir door 13. Hip therapy jets 14.
Wrist therapy jets 15. Lighted cup holder
7
Equipment Compartment Overview Spa Equipment Compartment “A7L” Series
1. Jet pump 1 2. Jet pump 2 3. Control box 4. EOS ozone generator box 5. EOS
carbon filter 6. EOS mixing module 7. Safety certificate and serial number 8.
Serial number sticker (visible with door installed) 9. Drain outlet 10. Water
heater 11. Support stud 12. Cabinet attachment notch in support stud 13. ABS
spa base pan 14. Audio control box (on the side, not visible) 15. Acrylic spa
shell
8
FILLING YOUR SPA
WARNING: An empty spa (spa without water in it) must not be le exposed to
sunlight as shell damage may occur. Once the spa is unwrapped, fill spa with
water immediately or shade the spa with cover to prevent direct exposure to
sunlight.
IMPORTANT: Do not turn power on to the spa without water in the spa. Serious
damage to the pumps and/or heater may occur.
Step 3: Fill to the water level indicator or just above the midpoint of the
filter intake grate and proceed to start up procedure.
Water Level Indicator
WARNING: Make sure power is off to your spa prior to following spa filling procedure. Failure to do so may result in serious injury.
NOTE: To avoid a possible airlock condition be sure to open all valves in the
JetPaks and all other jets in the spa before filling. is will allow as much
air as possible to escape from the system during the filling process.
Spa Filling
IMPORTANT: Never fill the spa with so water unless an appropriate mineral
supplement is immediately added (see your authorized Bullfrog Spas Dealer). If
your water is extremely hard, it is preferable to either dilute the water’s
hardness by blending the water with water from a water so ener, using a
mineral filter, or by the addition of a special water so ening chemical (see
your authorized Bullfrog Spas Dealer).
Spa Filling Steps (A Series)
Step 1: Select any seat with a JetPak. Push JetPak towards the center of the
spa and remove the JetPak.
Step 4: A er the spa is filled, check all fittings and equipment in the
equipment compartment for signs of leakage before turning on the spa. Turn on
the pump(s), and once again, check for leakage. If a leak is detected, tighten
the fitting by hand. If the leak persists, contact your authorized Bullfrog
Spas Dealer.
Step 5: Install Cover: e spa cover comes with tie down straps and locking
hardware that attaches the cover to the spa or decking. If your dealer did not
install the cover, refer to the Cover Installation Instructions included with
the cover.
Cover locks are an essential component for compliance with the ASTM F1346-91
safety standard for spa covers.
IMPORTANT: e spa cover is critical in maintaining a safe and secure spa
environment. In addition, keeping your spa covered when not in use is
important for maintaining spa water at the desired temperature and saving
energy. When the spa is not in use, always place the cover over the spa and
secure it by pulling down on the cover strap, clicking the two sides of the
cover clips together, and locking each clip with the key provided. e cover
should remain in place and locked when not in use to prevent unauthorized
entry and prevent the wind from inadvertently blowing it open.
Step 2: Place a garden hose in the JetPak bulkhead.
Start Up
Fill the spa to its correct operating level. Be sure to open all valves in the
JetPaks and all other jets in the spa before filling to allow as much air as
possible to escape from the system during the filling process. For details see
“Filling your spa” section. A er turning the power on at the main power panel,
the control panel display will go through an initializing sequence. is
sequence displays information regarding the configuration of the hot tub
control. A er a few seconds, your control will display a standard status
screen with time, jet and light status, temperature status, operation mode,
etc.
9
EXTERNAL AIR BLEEDER INSTRUCTIONS
ese instructions should be followed at initial and subsequent draining and
refilling to prevent pump cavitation caused by trapped air within the pump and
plumbing system.
Turning on the power to the spa before performing this priming process may
make the priming process more difficult.
Priming instructions: Step 1: Remove the filter cover and filter from the spa.
Fill the spa to the proper level using the instructions listed in “Filling
Your Spa” above.
Step 2: Fill the spa to the proper water level described in your spa owner’s
manual.
Note: A water level indicator is located in the center of the weir or skimmer
cover.
Water Level Indicator
Step 3: Using caution, carefully remove the air bleeder screw from the
external air bleeder fitting with a standard screwdriver or ½” socket to
unscrew it in a counterclockwise rotation.
Air Bleeder Valve
Air Bleeder Screw / O-Ring Note: To prevent losing the bleeder screw and
O-ring, grasp the screw while unthreading. Once removed, air and water will
begin to escape through the opening. Step 4: Allow water to flow freely from
the external air bleeder fitting for approximately 60 seconds. Note: Use a
wet/dry vacuum or tray to catch escaping water for spa installations located
indoors. Step 5: A er 60 seconds, reinstall the bleeder screw and O-ring.
First, by hand and then by using a standard screwdriver until snug. Do not
over-tighten. Step 6: Turn on the power to the spa and turn on one pump at a
time starting with pump 1, ensuring that each pump is properly primed. If you
discover a pump is not moving water properly a er 30-60 seconds, turn off the
power to the spa and repeat steps 3 through 6. Note: Spa equipment with
circulation pumps are not as noticeable when operating correctly; for this
reason, you will need to watch the control panel closely for approximately 60
seconds or until the display reads “Heating to 99°F (37°C)” (or Heating to
104°F / 40°C). If the panel displays ERROR NO FLO, turn off the power to the
spa and repeat steps 3 through 6.
10
PREMIUM TOUCH SCREEN CONTROL (A1000)
A Series Touch Control
Power
Tap screen to wake up the control. Touch and drag the logo icon to the reverse
logo icon to unlock and access controls. A er a few minutes without activity
the touch control will turn off.
Priming the Pumps
Pumps must be primed directly a er filling to ensure the correct operation of
your spa. A er initial start-up, verify that the home status screen appears on
the panel. To prime the pumps, press the “Jets 1” button once to prime on low-
speed. A er the pump turns on and water is visibly flowing from the jets, wait
a few seconds and then press
“Jets 1” again to initiate the high-speed operation of Pump 1. e pump has
primed when water is flowing from the jets.
If your spa is equipped with a second jet pump repeat the priming process for
Pump 2 by pressing the “Jets 2” button once to turn on low speed and then a
second time to turn Pump 2 on high.
If you have the A9L model, your spa will be equipped with three jet pumps. To
prime pumps 1 and 2, follow the instructions above. Press the “Jets 3” button
to prime the third jet pump. All pumps will have primed when water is observed
flowing from the jets associated with each pump.
IMPORTANT: Pumps should not be allowed to run without priming (no water
flowing out of the jets) for more than 2 minutes. Doing so may cause damage to
the pump(s).
NOTE: Sometimes momentarily turning the pump off and on will help it to prime.
Do not do this more than 5 times. If the pump(s) will not prime, shut off the
power to the spa
and call for service.
Time
Lock Indicator Water Temperature
WI-FI Indicator
Desired Temperature Adjustments
Jets 1
1
5:45pm
99°F
101° Jets 2 2
Water Feature
99°F
Temperature Menu
Audio
Lighting Menu
Invert Screen
Super Energy Heating to 101°F
Settings Menu
Message Center
Heat Status Indicator
Home/Status Screen
e Home/Status screen on your A Series (A1000) control shows basic statuses, including time, jet status, light status, screen orientation, current water temperature, heating/ cooling status, spa operation mode, audio status (optional), day/night status, and settings. Most basic functions of operating your spa can be performed with one touch from the Home/Status screen. In addition, any necessary error or maintenance messages will appear at the bottom of the screen.
Start or Stop Accessories
To start or stop an accessory (jets, lights, etc.), press the associated
button. Icons will become animated when their accessory is turned on and
inanimate when turned off. Icons on the screen will reflect the speed or state
of the devices running on your spa. When an accessory has more than two
states, press the button once and then again until it reaches the desired
state.
To turn on all available spa pumps in one touch, press the “Logo” button located at the side of the main control screen. Press the button again to turn off all available pumps.
Light Operation
Use the button to access the lights menu. Use the button to turn on interior
lights. Use the button to turn on exterior lights. Use the associated menu
options to control interior light modes (flashing, fading, solid color),
brightness, and/or colors.
Invert Screen Button
From the home status screen, you may press the button to rotate the screen 180
degrees for easier viewing from inside the spa. For spa models with 3 jet
pumps (A9L), this function is available in the Settings menu.
11
Adjusting the Set Temperature
Within 1 to 2 minutes a er spa start-up and initialization, the water
temperature will be displayed in the center of the home status screen. Press
the and buttons to set the desired temperature. e set point will appear in
blue. A er 3 seconds without any change to the set temperature value, the
current water temperature will reappear in white.
When the set value is lower than the current temperature, Cooling to xx.x”
will appear at the bottom of the screen. When the set value is higher than the
current temperature, “Heating to xx.x” will be indicated. Normally there may
be a short delay before the heating starts, during which “Heating suspended”
is indicated under the value.
Spa Settings
e settings on the A Series (A1000) control pad is navigated by the use of the
(Settings) button. One press gives you access to several menus where you can
manage the specific settings of your spa. A er pressing the Settings button,
you may access a submenu by pressing the associated icon.
Note that if an accessory is not present in your spa configuration, its menu
will not appear. Refer to the following section to get details about the
possible settings, accessories, and their detailed functionalities.
Suggested use: Use to save maximum energy and heat only during set filter
cycles.
Economy time: Every day of the week, daytime hours. Heats during filtration
cycles.
Filter cycle start time: 8:00 AM, duration 1.5 hours, and 8:00 PM, duration
1.5 hours.
Standard
In Standard mode, the spa will heat to the set point and filter according to
the spa’s standard configuration. e spa will heat to set point at all times
and all days of the week.
Suggested use: Use to maintain readiness for use every day at all times of the
day.
Economy time: Not an Economy mode.
Filter cycle start times: 8:00 AM, duration 1.5 hours, and 8:00 PM, duration
1.5 hours.
Super Clean
In Super Clean mode, the spa will heat to the set point according to the spa’s
standard configuration. Filtration times are double the standard, increasing
both filtration and operation time of supplemental water care systems like EOS
and others. e spa will heat to set point at all times and all days of the
week.
Water Care
e Water Care submenu will help you set up your ideal filtration and heating
settings. Choose from Energy Saver, Standard, Super Clean, Weekender, and Away
depending on your needs. Touch the Water Care mode name to choose your
setting. A confirmation message will appear to prevent inadvertent
modification of spa water care settings. Touch the check icon to confirm your
choice or touch the X icon to decline.
In Economy modes, the set point will be reduced by 20°F* (11°C), which means
that the heating system will not be engaged unless the temperature falls to
20°F (11°C) below the spa’s set temperature. e filtration schedule shown on
the A Series (A1000) screen will apply to the main filtration pump.
Suggested use: Use to maintain readiness for use every day at all times of the
day and increase water care system effectiveness.
Economy time: Not an Economy mode.
Filter cycle start times: 7:00 AM, duration 3 hours, and 6:00 PM, duration 3
hours.
Weekender
In Weekender mode, the spa temperature set point will be reduced by 20°F
(11°C) (see description of “Economy modes” above) from Monday to Friday. e spa
will heat to set point at all times on the weekend (Saturday & Sunday).
Suggested use: Use when the spa is used only on weekends and not on weekdays.
Water Care Operation Modes
NOTE: Your spa will come from the factory in “Energy Saver” mode. See
operation mode options below and select the best mode for your anticipated
usage.
Energy Saver (factory default setting)
In Energy Saver mode, the spa temperature set point will be reduced by 20°F
(11°C) (see description of “Economy modes” above) during peak daytime hours. e
spa will heat to the normal set point during evening hours every day of the
week.
Economy time: Monday – Friday, 24 hours per day.
Filter cycle start time: 8:00 AM, duration 1.5 hours, and 8:00 PM, duration
1.5 hours.
Vacation
In Vacation mode, the spa temperature set point will be reduced by 20°F (11°C)
(see description of “Economy modes” above). e spa will remain in this
condition at all times of the day and all days of the week.
Suggested use: Use when on vacation or not using the spa for longer than 2
weeks.
12
Economy time: Every day of the week, 24 hours per day.
Filter cycle start time: 8:00 PM, duration 3 hours.
Default Settings: e Default Settings option will restore all Water Care modes
and schedules to the spa’s default settings. You will be asked to confirm your
choice.
NOTE: Spas NOT equipped with a dedicated filtration pump will turn on
automatically, using jet pump 1 on low speed, to filter and/or heat. is is
normal spa operation.
NOTE: Your spa is equipped with a freeze-prevention system. If potential
freezing conditions are detected all jet pumps will turn on automatically to
circulate water and prevent the possibility of freezing. is is normal
operation.
Modifying Water Care Schedules
To modify a Water Care category, touch the pen icon at the right of the
desired Water Care option to open the submenu.
Touch the Economy tab to change the economy setting and the Filter cycle tab
for the filtration settings (or schedules). You can add economy or filtration
schedules by touching the title labeled “Add filter cycle” or “Add economy
cycle”. To delete a schedule, touch the garbage can icon at the right of the
desired function title. Confirm your action when prompted.
You can modify the programmed schedules by selecting one and adjusting the
schedule. You have several possibilities for the schedule (Mon-Fri, weekend,
every day, or single days). e schedules will be repeated each week.
e time and duration are set in 30-minute increments. When changes are done,
press “confirm”. If you don’t want to keep any changes, press “cancel” or use
the calendar icon to go back. Ensure that you have selected the desired Water
Care mode in the main Water Care menu.
Maintenance Reminders
e A Series (A1000) keypad can be set up to remind you of several types of
maintenance required on your spa, including cleaning or replacing the filter,
changing spa water, and doing two-year professional maintenance
checks. Each task has its own standard duration based on normal use, or you
may adjust it to fit your specific expected usage.
Access the Reminders submenu by pressing the Reminders icon in the Settings
menu.
Maintenance reminders allow you to verify the time le before maintenance is
required, as well as to reset the time once a task is completed.
To reset a task, select it by pressing the title of the specific reminder,
then confirm when prompted. Once you have confirmed, the task timer will be
reset. You can also use the option “Reset Reminders” to reset all the
reminders.
Status Light
On Plus and Select A Series trim packages, the door light will act as a status
alert for maintenance reminders or if there is a problem with your spa. If
there are no reminders or no warning lights, the light will remain ON, with no
flashing. Here is what the reminder light and warning light look like:
Reminder Light: 1 Slow Fading Flash
is will come on when there is a filter that needs to be replaced, a change of
water is recommended, recommended maintenance to EOS filter, headrests, or
recommended spa check-up, or to replace your cover.
Warning Light: 3 Quick Flashes
is will come on if there is a low flow warning, a high limit error,
temperature prob error, or an overheat condition with the water.
e status light will stop when the issue has been fixed.
e reminder alert can be checked on the screen once the task has been completed
or when the user disables the feature. Following this, the light will return
to normal operation as solid white.
13
Set Date and Time of Day
Setting the correct date and time is important for settings to function as
expected. Upon restarting your spa adjust the time format (24 hr. or AM/PM)
and change the year, date, and time as needed.
Within the Settings menu, select “Date & Time” to access these submenus.
Select “Set Date” to adjust the year, month and day. Swipe up and down the
column you want to change and select the desired value. When you are done,
touch the Settings icon to save.
Select “Set Time” to change the hour, minute, and time format. Swipe up and
down the column you want to change and select the desired value. When done,
touch the
Settings icon to save.
Keypad Settings
In the Keypad submenu, you can change the temperature unit settings or the
language setting.
Change temperature units by touching the “Temperature Units” title and then
the desired unit of measurement.
Change the language setting by touching the “Language” title and then
selecting the desired language.
Standby/Lock
Standby mode allows you to service your spa. Pumps can be stopped for 30
minutes in this mode and will automatically restart a er. Select Standby mode
by
pressing the pause/standby icon. e home/status screen and normal spa function
will resume a er the 30-minute standby period.
e Lock option allows the user to partially or completely lock the keypad.
Selecting the “Lock” option will lock all functions on the control, while the
“Partial Lock” option will allow jets, audio, and lights to remain functional.
To lock the keypad, select “Lock Settings,” then select “Lock” or “Partial
Lock” according to the functions you wish to lock. When asked, select a
4-digit code. e same code will be needed to unlock the keypad. To lock the
keypad again, you will be prompted to select another 4-digit code.
e keypad can be unlocked with a universal unlock code (3732) or by a reset of
the keypad. When Full Lock is selected, all functions are locked. In Partial
Lock, you may activate accessories, but spa settings may not be changed.
Electrical Configuration
IMPORTANT: Please do not make changes in this section unless you are a
qualified electrician.
In this section, you can change the low-level configuration, as well as modify
the number of phases and the input current value.*Please refer to the diagram
on the spa control center box, located inside of the equipment compartment,
for the default configuration of your specific spa model. Once the
modification is completed, confirm the selection when asked and touch the
Settings icon to return to the Settings menu.
14
NOTE: On initial connection, the installer is prompted for electrical
configurations. e Low-Level setting is selected by the installer. e Phase and
Amperage is set automatically. Default settings should be confirmed by the
installer to match the actual phase and amperage at the spa’s installation
location. In rare occasions it may be necessary to adjust the Phase and
Amperage setting to match the actual service available at the installation
location using the instructions above.
*Depending on the pack configuration, a code may be required to modify the low-level number. is code is 5555.
About
is section displays technical information about the A Series control so ware
version and applicable revisions of the different components of your system.
Audio System Controls (Optional)
Press the Audio icon to access “in.stream 2” player controls.
If you are using a device with Bluetooth technology, it must be connected for
functions to work. Use code 5555 to pair.
Speaker settings: Move the sliders to adjust the Balance, Fader, and Subwoofer
settings. e Fader and Subwoofer sliders will only appear in the Speakers menu
if the corresponding speakers are available.
Source menu: To change the audio source, simply tap on the “Audio Settings”
menu and select the desired audio source or device. Note that only the sources
available on the A Series Audio will be displayed in the source menu.
Connect Bluetooth: e first time you use your Bluetooth device with an A Series
Audio system, you must first “pair” or connect your device to the spa audio
system according to the standard functionality of your specific device.
*Each device must be connected separately. Use code 5555 to pair.
Disconnect Bluetooth: If a device with Bluetooth technology is connected to
the A Series Audio, you can disconnect it by pressing the Disconnect button at
the bottom of the screen. Doing so will also prevent the audio system from
automatically reconnecting to this specific device until it has been
reconnected using the device itself. For proper function, place your Bluetooth
device within 20 feet (6 meters) of your spa. e device should have a “line of
sight” to the spa control panel / equipment door area.
NOTE: Certain house construction materials and other obstructions can impair
Bluetooth connectivity. You may need to experiment with where to place your
device for best results.
Track Information
Play
Pause
Track / Song Down
Track / Song Up
Power
Volume Slider
Bluetooth Indicator
Audio Settings
Mute
15
AUXILIARY CONTROL
A Series Auxiliary Control Instructions
Each auxiliary control only manages the specific pump to which it corresponds
and is based on location.
To turn the pump on: Step 1: Press the button with the jet icon once for low
power.
Step 2: Press a second time for high power.
Step 3: To turn it off, press a third time.
To turn on/off the water feature: Step 1: Press the button with the water icon
once to turn it on, then again to turn it off.
To turn on lights:
Step 1: Press the button with the lightbulb icon to turn lights on/off.
16
JETPAKS & JETS
Interchanging JetPaks
Step 1: Put the spa in “Standby.” is will prevent the pump(s) from activating
(see Control Systems).
Step 2: Remove the JetPak from the pod by sliding a hand into the recess
between the top of the headrest and the spa. Push the JetPak away from you and
toward the inside of the spa.
Push the JetPak away from you and toward the inside of the spa.
Step 3: Remove the headrest by placing your hands under the front of the
headrest. Gently pull up and back to release from the snap cap.
CAUTION: THE HANDHOLD ON THE BACK OF THE JETPAK HEADREST SHOULD BE USED FOR HANDLING THE JETPAK AS SHOWN . PRESSURE APPLIED TO THE FRONT ACRYLIC PLATE FOR REMOVAL, REPLACEMENT, OR HANDLING MAY CAUSE DAMAGE TO THE JETPAK AND MAY VOID THE WARRANTY.”
Step 4: At the front of the snap cap, grasp light blue wedge and pull up. Remove completely.
CAUTION! THE BLACK MANIFOLD AREA MUST BE USED AS THE POINT OF CONTACT AS SHOWN
. PRESSURE APPLIED TO THE FRONT ACRYLIC PLATE MAY CAUSE DAMAGE TO THE JETPAK,
VOIDING THE WARRANTY.
Step 3: Place the JetPak in the desired location in the spa. Align the JetPak
in the JetPod area. Seat the blue gasket at the bottom of the JetPak into the
manifold and secure the JetPak in place by pulling (if outside spa) or pushing
(if inside spa) firmly into place until you feel the J hook engage to lock the
JetPak into place.
Step 5: Grip the internal JetPak cap assembly and pull up to remove completely from the Jetpak manifold. If you have an A Series Select spa, there is a light that is held in by snaps; take care not to let it slip off. Remove the light by gently pulling forward off snap to clean the internal JetPak cap assembly.
NOTE: Pushing or pulling the JetPak into place with too much force may damage the hook or the JetPak.
Headrest Removal
Removal of the JetPak headrest, snap cap, or internal JetPak cap assembly is
not necessary for normal spa operation. However, for proper spa maintenance,
it is recommended to clean these parts thoroughly. Disassembly may help make
cleaning easier. It may also be necessary to disassemble the JetPak cap
assembly for replacement of associated parts.”
Step 1: Put the spa in “Standby.” is will prevent the pump(s) from activating
(see Control Systems).
Step 2: Remove the JetPak from the pod by sliding a hand into the recess
between the top of the headrest and the spa.
Step 6: To put back together, snap light back in place. Align internal JetPak cap assembly ears with JetPak manifold and press down until it snaps into place. Slide light blue wedge back into the slot and push down until it clicks. Fit the upper snap cap and headrest back on top of the internal JetPak cap assembly by lining up the back inner lip with the edge of the snap cap fitting inside the inner lip. is will require slight adjusting to place back on. For premium headrests (A Series Plus and A Series Select) verify that the headrest encapsulates and goes around the snap cap on the back and side.
17
Neck Headrest Removal – A Series Trim
Step 1: Put the spa in “Standby.” is will prevent the pump(s) from activating
(see Control Systems).
Step 2: Remove the JetPak from the pod by sliding a hand into the recess
between the top of the headrest and the spa. Push the JetPak away from you and
toward the inside of the spa.
Step 3: Remove the headrest by placing your hands under the two front edges.
Gently pull up and back to release from the snap cap.
Step 4: Remove the snap cap by placing hands on the two back corners and li
ing, separating the snap cap clips from the internal JetPak cap.
Step 5: At the front of the internal JetPak cap, grasp the light blue wedge
and pull up. Remove completely.
Step 6: Grip the internal JetPak cap assembly and pull up to remove completely
from the JetPak manifold. If you have an A Series Select spa, there is a light
that is held in by snaps; take care not to let it slip off. Remove the light
by gently pulling forward off snap to clean the internal JetPak cap assembly.
Step 6: To put back together, snap light back in place (Select trim only).
Align internal JetPak cap assembly ears with black JetPak manifold and press
down until it snaps into place. Slide light blue wedge back into the slot and
push down until it clicks. Fit the headrest back on top of the internal JetPak
cap assembly by lining up the back inner lip with the edge of the snap cap
fitting inside the inner lip. Verify that the headrest encapsulates and goes
around the snap cap on the back and side. Slide the two front edges of the
headrest back onto the leading edge of the JetPak.
Additional Jets
In addition to the jetting options offered as part of the JetPak erapy System,
additional foot, calf, wrist, and hip jets may be available in your spa model
to provide an optimal spa therapy experience. Like JetPaks, many of these jets
may also be adjusted to personalize your spa to achieve your ideal therapy,
intensity, and massage experience.
Step 7: To put back together, align internal JetPak cap assembly ears with
black JetPak manifold and press down until it snaps into place. Slide light
blue wedge back into the slot and push down until it clicks. Slide front of
snap cap over the two leading edges of the JetPak and push down on the two
back corners, reengaging the snap cap clips onto the internal JetPak cap.
Slide the two tabs of the headrest under the front of the snap cap, then push
the back down to clip it into place.
Neck Headrest Removal – A Series Plus and Select Trims
Step 1: Put the spa in “Standby.” is will prevent the pump(s) from activating
(see Control Systems).
Step 2: Remove the JetPak from the pod by sliding a hand into the recess
between the top of the headrest and the spa. Push the JetPak away from you and
toward the inside of the spa.
Step 3: Remove the headrest by placing your hands under the two front edges.
Gently pull up and back to release from the snap cap.
Step 4: At the front of the internal JetPak cap, grasp the light blue wedge
and pull up. Remove completely.
Step 5: Grip the internal JetPak cap assembly and pull up to remove completely
from the JetPak manifold. If you have an A Series Select spa, there is a light
that is held in by snaps; take care not to let it slip off. Remove the light
by gently pulling forward off snap to clean the internal JetPak cap assembly.
Adjustable Jets A Series
To adjust the water flow to the JetPak jets, turn the valve located in the
lower portion of each JetPak.
· To increase jet pressure, turn the valve handle counterclockwise.
· To decrease jet pressure, turn the valve handle clockwise.
To adjust the water flow to the adjustable jets (in the shell of A Series
spas) turn the inner jet face.
· To increase water pressure, turn the jet face clockwise.
· To decrease jet pressure, turn the jet face counterclockwise.
IMPORTANT: Turning off jets will increase pressure to other jets on the same
pump. To avoid unnecessary system pressure, never shut off all jets at the
same time.
NOTE: To allow for proper circulation, the valve located in A Series JetPaks
is designed to adjust jet pressure but will not completely stop jet flow.
18
WATER CARE & CHEMISTRY
Chemicals
Properly maintaining your spa water is very important to ensure enjoyment in
using your spa and to maximize spa shell and equipment life. Properly
maintaining your spa water chemistry will require regular attention to prevent
poor water quality, potential unhealthy conditions, and possible damage to
your spa.
For all water care-related questions, please refer all water care-related
questions and concerns to your local Authorized Bullfrog Spas Dealer. Your
Authorized Bullfrog Spa dealer can recommend the correct products and
procedures for safely sanitizing and maintaining your spa according to local
water chemistry, regulations, and your specific circumstances.
Suggested Water Care Method: FROG® @ ease® (USA Only)
All A Series Bullfrog Spas come equipped with an @ ease-ready holder system
installed in the filtration compartment. is holder accepts FROG @ease system
cartridges (mineral & SmartChlor® chlorine) designed specifically for Bullfrog
Spas. e @ease system holder and system cartridge kits may be obtained through
your Authorized Bullfrog Spas Dealer.
Sanitizing System Operating
Instructions
for Bullfrog Spas®
FROG® @ease® and FROG @ease XLTM are hot tub sanitizing systems+ custom
designed for Bullfrog Spas that takes the guess work out of water care so you
always feel at ease while enjoying your hot tub.
Triangle Cartridges Rounded Cartridges
Blue FROG @ease Mineral Cartridge
Silver FROG @ease SmartChlor® Cartridge (180 gr)
Blue FROG @ease Mineral Cartridge
Silver FROG @ease SmartChlor® Cartridge (180 gr)
Silver FROG @ease XL SmartChlor® Cartridge (300 gr)
The combination provides the Fresh Mineral Water® benefits of cleaner, clearer
and softer® water that’s easier to take care of.
FROG @ease Mineral Cartridge
Active Ingredient: Silver Chloride ………..0.5%
Other Ingredients: …..99.5% Total: ……………………100.0%
KEEP OUT OF REACH OF CHILDREN CAUTION
DIRECTIONS FOR USE: It is a violation of Federal Law to use this product in a
manner inconsistent with its labeling. For use in hot tubs up to 600 gallons.
Use with the FROG @ease SmartChlor Cartridge in the FROG @ease Sanitizing
System for Bullfrog Spas. Ensure all hot tub equipment is working properly.
Operate the pump and filter as recommended by your hot tub manufacturer.
Clean filter following manufacturer’s directions. May be used with a previously
filled hot tub unless it was sanitized with bromine or biguanides. Then drain and
fill the hot tub with fresh water before using this product.
Read entire operating instructions for complete directions for use.
Step 1: Prepare the Hot Tub
1. Fill hot tub with fresh water. If using source water that is high in
calcium, iron or other metals, see your dealer before filling the hot tub. It
may require the use of a metal control product.
If previously using bromine and switching to FROG @ease System, you must drain
and refill your hot tub before using this product. If previously using dichlor
you may convert to FROG @ease System without having to drain the hot tub, as
long as cyanuric acid level is below 80 ppm.
2. Clean or replace filter cartridges when dirty (Follow
manufacturer’s instructions).
1
19
3. Balance water by following STEPS a – d in order.
IMPORTANT: Always follow printed instructions on the balancing
chemical packages. Add balancing chemicals in small increments one at a time
with the jets on and wait 6 hours before testing again and adding any
additional balancing chemicals.
Water Balance Guidelines
pH:
7.2 7.6
Total Alkalinity:
80 – 120 ppm
Hardness:
150 – 250 ppm
Total Dissolved Solids: <1500
Cyanuric Acid:
0 – 50 ppm
a. Take a water sample from the hot
tub and dip a FROG @ease Test Strip into it.
b. Look at the Total Alkalinity reading first. Adjustments
should be made to bring the Total Alkalinity in the range of 80 120 ppm
prior to making any adjustments to pH even if it throws pH off further.
c. After Total Alkalinity is in range, test for pH. It should be
between 7.2 and 7.6. If higher or lower, add a pH adjuster.
d. Lastly test for Hardness. It should be between 150 and 250
ppm. If higher, partially drain the hot tub (about 6 inches) and fill with
water low in calcium. If lower, add Calcium Increaser.
If balancing takes longer than 2 days shock the water and maintain a chlorine
level while continuing balancing.
Very Important! After balancing and
before using cartridges, establish an ini-
tial residual of 0.5 – 1.0 ppm free chlorine
with FROG® Jump Start® start-up shock,
included in this package, that quickly dis-
solves with an effervescent fizzing action
one packet per 600 gallons.
5. Heat water to the manufacturer’s recommended
temperature.
Step 2: Set the Cartridges
1. Remove the FROG @ease SmartChlor Cartridge from its
bag before proceeding.
2
2. Set the FROG @ease Mineral Cartridge to the highest
setting using the dial on the bottom of the cartridge. No further adjustments
are necessary for the life of the cartridge.
3. Set the FROG @ease SmartChlor Cartridge to the setting that match-
es your hot tub model number and the type of cartridge being used.
For Triangular Shaped Cartridges A5L, R5L
A6, A6L, M6, R6, R6L, STIL5, X6L, X7, X7L A7, A7L, M7, M8, R7, R7L, R8L,
STIL7, X8, X8L
A8, A8D, A8L, A9L, M9, R8,
Setting # 1 2 3 4
For Round Shaped Cartridges A5L
A6, A6L, STIL5, X6L X7, X7L
A7, A7L, STIL7 M7, X8, X8L A8D, A8L, M8 A9L, M9
Setting # 2 3 3 3 4 4 5
If needed, you may increase or decrease the dial setting. Once set, the FROG @ease SmartChlor Cartridge will maintain a low 0.5 to 1.0 ppm chlorine level as long as the pH stays within 7.2 and 7.6 so typically there is little need to adjust the cartridge setting.
Step 3: Put the System to Work
Between Filter Cartridges
1. Remove filter snap cap.
Hold weir door/filter plate out into the hot
tub slightly or remove from hot tub. If car-
tridge holder is already installed between
the filter cartridges, remove by pulling up
on the handle.
Detail of Cartridge Holder Tab
Cartridge
Holder Holder Tab Dial end of cartridge
Snap the FROG @ease Mineral Cartridge into one opening of the cartridge holder. With the @ease logo facing the holder, put the dial end of the cartridge into the holder first by connecting the tab on the holder with the indent in the cartridge.
Holder
Then push the top part
of the cartridge in until it
Cartridge top
snaps into place
3
20
5. Follow the same procedure for the FROG @ease SmartChlor
Cartridge into the other opening.
- FROG @ease Mineral Cartridge
With the silver FROG @ease SmartChlor Cartridge facing the inside of the hot tub, insert cartridge holder
between the filter cartridges
FROG @ease SmartChlor Cartridge
under the weir door/filter plate pushing down until it stays in place.
7. Replace filter snap cap.
Using the Simplicty Filter System
1. Turn off main power
to the hot tub and
remove the JetPak to the
right of the main control.
Simplicity Filter System
2. Insert FROG FROG @ease System
@ease Mineral Cartridge and FROG @ease SmartChlor Cartridge into the two
openings on the outside of the filter system. Push cartridges in until they
are latched.
FROG @ease XL System
3. To remove
cartridges, pull up at the top of cartridge and lift out.
Pull Up
FROG @ease System
4. Replace JetPak.
FROG @ease XL System
Pull Up
Replacing Cartridges
Replace FROG @ease Mineral Cartridge every four months, or when draining and
refilling hot tub. Discard it in the trash even though you will hear the spent
media left inside. Don’t attempt to reuse: the minerals are spent after 4
months.
Replace FROG @ease SmartChlor Cartridge when empty based on the FROG @ease
Test Strip showing a lighter color than the out indicator on the bottle. The
life of the cartridge varies depending on hot tub size and number of users.
FROG @ease SmartChlor Cartridge will last about 3-4 weeks for an average 400
gallon hot tub. Drain water from cartridge to ensure it is empty. Discard in
trash or offer for recycling if available.
4
21
Step 4: Routine Hot Tub Care
Drain and refill hot tub as direct-
ed by your hot tub manufacturer.
Whenever you drain and refill,
make sure to replace your FROG
@ease minerals.
Run filtration system as
recommended by your hot
tub manufacturer to maintain
proper water flow through the
system.
Regularly test water with FROG
@ease Test Strips and follow
directions in Step 1 for main-
taining pH, Total Alkalinity and
Hardness.
NOTE: pH is affected by bather load, chemicals used, evaporation and the make- up of your source water so maintaining water balance regularly is important.
Troubleshooting
Cloudy Water or Low-Chlorine Levels
· Shock the hot tub with FROG Maintain, a non-chlorine shock. · Check water
balance. pH and Total Alkalinity need to be in the proper ranges for the FROG
@ease System to work correctly. · Check FROG @ease SmartChlor Cartridge and
replace if empty–see instructions under Step 3: Put the System to Work. · If
FROG @ease SmartChlor Cartridge is not empty, turn dial setting up one number
while maintaining water balance. If needed turn dial up again. · Check your
calendar. The entire FROG @ease System including a FROG @ease Mineral
Cartridge needs to be replaced every four months. Without the minerals,
SmartChlor will not be enough to sanitize the hot tub.
FROG @ease SmartChlor Cartridge Life
· If hot tub is larger than 400 gallons with significant bather load, you
Manufactured for King Technology, Inc. 6000 Clearwater Dr, Minnetonka, MN
55343 U.S.A. 800-222-0169 |
frogproducts.com
Made in U.S.A. Patents: kingtechnology.com/IP Ver la versión en español de
este manual en frogproducts.com
5
4. FROG @ease SmartChlor Cartridge will maintain 0.5-1.0
ppm free chlorine level as long as the water is balanced. NOTE: Free Chlorine
levels are reduced up to 75%* when using FROG @ease Minerals.
NOTE: Why FROG @ease Test Strips? The FROG @ease SmartChlor Cartridge forms a
chlorine reserve that will be inaccurately measured as total chlorine on other
test strips. Unlike conventional chlorine, the SmartChlor reserve readily
shifts to free chlorine as needed, maintaining hot tub health with a low level
of chlorine.
Shock the hot tub with FROG
Maintain®, a non-chlorine shock
for easy single-dose shocking
when you replace the FROG @ease
SmartChlor Cartridge or once a
month.
6. Replace your FROG @ease SmartChlor Cartridge and
complete FROG @ease System that comes with a FROG @ease Mineral Cartridge as
directed under “Step 3: Put the System to Work”.
may require a higher dial setting which will shorten the cartridge life. · If
you think the cartridge setting is too high, you can turn the dial setting
down one number while maintaining water balance. If needed, turn dial down
again.
High Chlorine Levels
· This is highly unlikely with the FROG @ease System because SmartChlor is
self-regulating. However, if you use standard test strips, it may appear that
total chlorine is higher than the free chlorine.
· No worries–the strip is measuring the SmartChlor reserve, which will shift
to free chlorine as needed. Please always use the FROG @ease Test Strips that
were included with your System.
Learn more at frogproducts.com or call 800.222.0169
Register your FROG @ease Sanitizing System at frogproducts.com
+ FROG @ease System consists of the FROG minerals silver chloride and
carbonate used with 0.5 ppm of FROG @ease SmartChlor Cartridge. The FROG @ease
Mineral Cartridge must be used in conjunction with the FROG @ease SmartChlor
Cartridge. * Compared to the minimum ANSI recommended chlorine level of 2.0
ppm for a hot tub.
For pools and hot tubs.
EPA Est. No.: 64114-MN-1
E09220723R5 20-48-0108
6
22
Additional Water Care Methods (alternative or outside USA)
In areas where the FROG @ease system is unavailable (outside the USA), consult
your local Authorized Bullfrog Spas dealership for specific options for
maintaining water quality. Your Authorized Bullfrog Spa dealer can recommend
the correct products and procedures for safely sanitizing and maintaining your
spa according to local water chemistry, regulations, and your specific
circumstances.
CAUTION:
· Always follow chemical manufacturers’ instructions and never mix chemicals.
· Use an accurate test kit to perform all chemical tests.
· Add chemicals directly to the spa, evenly spreading the chemicals over the
surface of the water with the jets operating, or use an appropriate feeding or
metering device and check chemical levels o en.
· Run the filter pump on high speed, with the cover removed, for at least 30
minutes a er applying any chemicals to mix adequately and avoid potential
damage to equipment, accessories, or surfaces.
· Names of spa chemicals will vary from one manufacturer to another. Please
contact your authorized Bullfrog Spas dealer if you have any questions.
Starting the Spa with New Water
IMPORTANT: Never fill the spa with so water unless an appropriate mineral
supplement is immediately added. If your water is extremely hard, it is
preferable to dilute its hardness by blending it with water from a water so
ener or adding special water so ening chemical. For more information, contact
your authorized Bullfrog Spa dealer.
Step 1: Add the prescribed dose of stain and scale inhibitor while filling the
spa. is will provide the initial protection against staining and scaling. Once
the spa is filled, add the prescribed dose of water clarifier. is will clear
the water of any micro-particulates in the new water.
Step 2: If possible, have your authorized Bullfrog Spas dealer test the
calcium hardness (CH) of your spa. Adjust as per your dealer’s
recommendations.
Step 3: Test and adjust the total alkalinity (TA). e TA should measure 125 to
150 parts per million (PPM).
Step 4: Test and adjust the pH. e pH should measure 7.4 to 7.6.
Step 5: If you use a water clarifier. A er the spa water has circulated for
one hour, add ½ teaspoon of granular chlorine or one teaspoon of granular
bromine per 200 gallons (909.2l) of spa water. A er several hours, check
the sanitizer level and adjust, if necessary, to the following levels: ·
Chlorine Level: 5.0 PPM (parts per million). · Bromine Level: 6.0 PPM (parts
per million).
Step 6: Startup water chemistry is now complete. However, it may take
additional time for the filter to completely clear the water.
Regular Spa Water Care
Sanitizer and pH Levels
It is essential to test and adjust your spa’s sanitizer and pH level
frequently. If the spa is used 0-3 times weekly, we recommend that you test
the water a minimum of 2-3 times a week. For each additional use, test the
water one additional time. Test kits and supplies are available from your
authorized Bullfrog dealer.
pH Control: Proper pH balance is extremely important in controlling bacteria,
providing water that is comfortable to the user, and preventing damage to the
spa and equipment.
e pH scale ranges from 0-14. Levels of pH less than 7.0 are acidic, while pH
levels greater than 7.0 are basic. e proper pH range for a spa is 7.4-7.6.
High pH levels (greater than 7.6): Can cause scale build-up on the spa and its
equipment, cloudy water, a prematurely dirty filter, and less effective
chlorine sanitation. To correct high pH levels, add a pH decreaser.
NOTE: Never use Muriatic or Hydrochloric acid to adjust pH as it can damage
the spa shell and surroundings.
Low pH levels (less than 7.4): Can cause discomfort to the spa users and
corrosion to the spa equipment. To increase pH levels, add a pH increaser.
Always test, and adjust the pH level before you test and adjust the sanitizer
level.
Sanitation: Spa water sanitizers kill bacteria and keep the water clean.
Bullfrog Spas recommended effective and safe sanitizers are granular chlorine
(Dichlor) or granular bromine. Chlorine and bromine are the only two spa
sanitizers approved for use in spas by the EPA.
WARNING: Trichlor chlorine tablets should never be used in a portable spa.
Dissolve rate, potency, and the extremely low pH of this chemical can cause
severe damage to the spa surface and components. e use of trichlor chlorine
tablets will void the Bullfrog Warranty.
Bromine and Dichlor tablets are also not recommended as an acceptable
sanitizer in Bullfrog Spas unless an appropriate feeding or metering device is
used and the water is frequently tested and monitored as excessive bromine or
chlorine in the spa can cause surface damage and component failure.
23
With each sanitizer test, use either granular Chlorine or Bromine to maintain
the following levels:
· Chlorine Level: 3.0 to 5.0 PPM (parts per million) · Bromine Level: 3.0 to
6.0 PPM (parts per million)
Super Sanitation or Spa Shock
Regular sanitation does not eliminate non-filterable wastes, such as sweat,
oils, hair sprays, etc., which may build up in the water. ese substances make
the water unattractive and can interfere with sanitizer effectiveness. Super
sanitation is achieved by “shocking” the spa water with a non-chlorine shock
(Potassium Peroxymonosulfate), granular chlorine (Dichlor), or granular
Bromine (Bromine concentrate).
Super Sanitize the water once a week by adding one of the following:
· Granular chlorine 2 teaspoons (10ml) of per 200 gallons (909.2l) of water
· Granular bromine 4 teaspoons (20ml) of per 200 gallons (909.2l) of water
· Non-chlorine Shock 5 teaspoons (25ml) of per 200 gallons (909.2l) of water
NOTE: Super sanitation may be required more than once per week for heavy
usage. With ozone, it may not be necessary to shock the water every week;
contact your authorized Bullfrog Spas dealer for more information.
Total Alkalinity (TA): Total alkalinity (TA) is the quantitative measurement
of alkaline components (carbonates and bicarbonates) present in water to act
as a buffer against rapid pH changes. Proper total alkalinity levels are
important to ensure optimal chemical balance in spas. Low TA can cause pH to
be unstable. To correct low TA, add a Total Alkalinity Increaser. High TA can
cause the water to be scale-forming, cloudy, and corrosive to the spa and its
components, in addition to other pH-related problems. Contact your authorized
Bullfrog Spas dealer if the spa water has high TA.
Calcium Hardness (CH): Calcium hardness (CH) measures dissolved calcium in the
water. Low CH (so water) can stain the spa surface and cause corrosion to the
spa and its equipment. To correct low CH, add a calcium hardness Increaser.
High CH (hard water) can cause cloudy water and rough-scale build-up on the
spa surface and equipment. Contact your authorized Bullfrog Spas dealer if the
spa water has high CH.
Stain and Scale Control: Stain and scale problems are common in hot water
environments. To help prevent and control staining and scaling, use a stain
and scale inhibitor per the manufacturer’s instructions. Add stain and scale
inhibitor 3-4 days a er super sanitation.
Foam-Control: Spa water that contains body oils, lotions, and soap residue
combined with high water temperatures can cause excessive foaming on the
water’s surface. For a temporary fix, add a foam remover as per the
manufacturer’s instructions. e best way to control foam is to super chlorinate
the water; this will destroy the soap agents that normal levels of sanitizer
will not. Add 2 tablespoons (20 ml) per 100 gallons (454.6 liters).
Cloudy Water Prevention and Control: ere are two basic reasons that spa water
becomes cloudy. First, nonfilterable liquid waste (e.g., perspiration) has
contaminated the water. To remove these substances, Super Sanitize the water.
Second, non-filterable micro-particulate waste (e.g., dust) has contaminated
the water. To remove these substances, use a Water Clarifier as per the
manufacturer’s instructions.
Water Chemistry Troubleshooting
Before each spa use, check the water. If the water appears cloudy, off-color,
has significant surface foam, or smells of excessive chlorine/bromine, the
water needs to be treated or drained. Using the spa in these conditions could
result in irritations.
Contact your authorized Bullfrog Spas dealer or another service center capable
of performing a computerized water analysis for assistance in handling spa
water chemistry.
Your Bullfrog Spas spa may be equipped with the EOS enhanced ozone
purification system. Long-term maintenance of this system requires the
replacement of the O3 Filter Cartridge approximately every 24 months. Contact
your authorized Bullfrog Spas dealer for replacement cartridges and more
information.
Freeze Protection
NOTE: Your spa is equipped with a freeze protection mode. When potentially
freezing outside temperatures are detected, your control system will turn on
to check the water temperature. If heating is necessary to protect from freeze
conditions, your spa may turn on and heat to a safe temperature. A
notification will display on the primary control screen, indicating this mode
is engaged.
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Status Light
e lighted logo badge on the equipment door of your Plus or Select A Series
trim package spa acts as an indicator of spa function. If your spa is
functioning normally, the lighted badge will remain lighted in a solid or
steady state. If there is a reminder or error condition, you will see the
light functioning as below.
Reminder Light:
1 Slow Fading On/Off
A slow on/off fading of the indicator light in the A Series name badge is an
indication of a reminder or recommended action. Refer to the text on the main
control for the specific recommendation. Reminders may include: filter change
or cleaning, spa water change, water care device replacement, headrest
replacement, spa check up, cover replacement, or other recommended actions.
Once the recommended action is performed, or if the action is deemed not
necessary, you may reset the reminder in Settings. Once the reminder is reset
the light will return to a solid state.
Warning Light:
3 Quick Flashes
ree quick flashes of the indicator light in the A Series name badge are an
indication of a system warning and immediate action is required. Refer to the
text on the main control for the specific warning or error. Warnings and
errors may include: low flow to the heater, a high limit error, temperature
probe error, a freeze or overheat condition, or other critical system error.
Please contact your Bullfrog Spas Authorized retailer or service center
immediately. e quickly flashing indicator light will return to solid once the
issue has been corrected and the error cleared.
Ozone Purifier (Optional)
e EOS premium ozone system operates automatically when installed. Spas with
EOS installed may experience a reduced need for chemical sanitizer, allowing
for maintaining sanitizer levels closer to the suggested minimum recommended
level of 3 PPM. Always maintain an absolute minimum of 2 PPM. e EOS system may
also potentially reduce the frequency of super sanitization or spa shock
application to a bi-weekly basis or less, depending on usage patterns.
e Bullfrog EOS requires no special maintenance during normal usage. Long-term
maintenance requires replacing the Carbon filter cartridge approximately every
24 months. Contact your authorized Bullfrog Spas dealer for more information.
Your Bullfrog Spas spa may be equipped with an optional WellSpring High Output
ozone purification system.
is system may also reduce your sanitizer usage. Contact your authorized
Bullfrog Spas dealer for information on periodic maintenance or replacement of
ozone system parts.
Changing Spa Water
WARNING: An empty spa (spa without water in it) must not be le exposed to
sunlight as shell damage may occur. Once the spa is unwrapped, fill spa with
water immediately or shade the spa with cover or wrapping to prevent direct
exposure to sunlight.
As you use your spa, soap and detergent residues from your skin and bathing
suits, along with other substances from maintaining the spa’s water chemistry,
will accumulate in the spa water and make maintaining the water more
difficult. Rinsing your bathing suits and showering without soap before
entering your spa will increase the life of your spa water. Depending upon
usage, the spa water will need to be changed every 1-4 months or when the
water chemical levels become difficult to manage. When changing spa water,
remove all JetPaks. Clean the shell and jet pod areas with a spa surface
cleaner. See Spa Shell Care. Clean the other areas of the spa, including
JetPaks, with a spa surface cleaner as necessary.
IMPORTANT: Drain your spa to an area that can handle a large quantity of
water. If draining water onto vegetation, make sure that the water’s sanitizer
level (chlorine or bromine) is less than 0.5 PPM.
WARNING: Avoid drainage that can lead into basement window wells or any other
area where damage could occur.
To Drain Your Spa:
Step 1: Turn-off main electrical breaker to spa.
Step 2: Locate drain below equipment compartment door.
Step 3: Pull the drain out with a slight clockwise turn. Use pliers if needed.
NOTE: Drain is fully extended at approximately two inches (five centimeters).
Step 4: Remove drain cap.
NOTE: e drain spout will not drain when fully extended.
Step 5: Attach a standard garden hose. Push the drain spout in halfway to
actuate the drain.
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SPA MAINTENANCE
NOTE: e Spa will drain about five gallons (20 liters) per minute. Ensure that
the drainage is in an area safely away from window wells or basement
entrances.
Step 6: Once the spa is fully drained, pull the drain spout out all the way,
remove hose, replace the drain cap and push drain in all the way.
To Refill Your Spa:
WARNING: When refilling the spa, always super sanitize the new water by
adhering to the instructions in the Water Chemistry section.
See Spa Filling instructions Page 9.
It is recommended that the pleated flat Simplicity filter used in A Series
spas be cleaned or replaced every 4 weeks, or sooner if needed. You may prefer
to simply replace monthly, or Simplicity filters can be cleaned by spraying
along the pleats from one side of the filter to the other with a garden hose
and nozzle, then rinsing thoroughly. Even with regular cleaning, Simplicity
filters will eventually become less effective and should be replaced at least
every 12-16 weeks.
Replacing the filter
To ensure proper cleaning and function of your A Series spa, filter will need
to be replaced at recommended intervals. To maintain warranty protection, use
only genuine Bullfrog Spas filter replacements. To replace your filter
complete the following:
CAUTION: Never operate spa with the filter removed. Step 1: Turn off main
power to the spa. Step 2: Remove the JetPak in front of the Simplicity filter
housing (this is the first JetPak to the right of main contol) following the
instructions in the section titled “Interchanging JetPaks.”
Step 3: Remove the Simplicity Filter holder. Reach down into the jet pod and
grasp the handle. Push toward the inside of the spa and lift up to remove from
the housing.
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Step 4: Remove and replace the filter. Open the Simplicity Filter holder to
reveal the filter. Grasp the loop at the top of the filter with one hand and
li , using the other hand to assist in removing the filter. Discard the used
filter
Insert a new filter. Orient the new filter such that the glue lines will be
visible after the filter has been inserted into the Simplicity Filter holder.
Slide one end of the filter under the retention slots and press down on the
other end (with the loop), until filter is fully seated.
Step 5: Reinstall the Simplicity Filter holder back into the pod, by aligning
the bottom of the unit in the housing with the handle up and snap the
filtration unit into place in the housing with a back and down motion.
Step 6: Replace the JetPak by following the instructions in the section titled
“Interchanging JetPaks.”
Step 7: Restore the main power to the spa.
LED Light Replacement Contact your authorized Bullfrog Spas Dealer for repair.
Spa Surface Care IMPORTANT: Your spa cover is an essential part of the spa
system to protect spa surfaces, ensure safety, and provide the highest
possible efficiency. Ensure the cover is in place at all times except during
spa use.
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General Cleaning
Use mild dishwashing soap, window cleaner, or other products recommended by
your local Authorized Bullfrog Spas Dealer for regular cleaning. For stubborn
stains, use a mild acrylic cleaner or a mild detergent. To apply these
cleaners, use a so , damp cloth or sponge. Rinse well and dry with a clean
cloth. To clean hard water stains, remove light scratches and protect your spa
shell, contact your authorized Bullfrog Spas Dealer.
Cleaning a Surface Buildup Line
NOTE: If water doesn’t bead on the cover when spraying with water and the
cover looks darker in some areas, use an outdoor fabric protectant (never
petroleum-based) to condition the area per your Bullfrog Spas Dealer’s
instructions.
NOTE: If more thorough cleaning is required, add 2 ounces of mild soap to 1
gallon of warm water. Clean the cover fabric with a so brush. Rinse thoroughly
with cold water and air dry. Use an outdoor fabric protectant to condition the
area per your Bullfrog Spas Dealer’s instructions.
With regular use of the spa, oils, lotions, and hair products can build up on
the water’s surface in small amounts.
is could leave a line around the perimeter. is buildup can be easily removed
using a spa surface cleaner or equivalent. Avoid using cleaning agents that
leave soap residue in the water.
WARNING: Never allow your spa surface to be exposed to alcohol, acetone (nail
polish remover), nail polish, dry cleaning solution, lacquer thinners,
gasoline, pine oil, abrasive cleaners, or any other household chemicals other
than those listed. ese chemicals void the warranty.
Spa Cabinet Care
e EternaWoodTM cabinet components are made to provide many years of
maintenance-free service. For regular cleaning, use mild dishwashing soap. For
stubborn stains, contact your authorized Bullfrog Spas Dealer.
Spa Cover Care
WARNING: A non-secured, improperly secured, or damaged cover may pose a safety
threat to children and cause damage or injury if blown off by the wind. Always
remove the entire cover before using the spa.
IMPORTANT: Do not stand, sit, or place any item on the cover that could damage
it. Gently remove any snow accumulations over 2 inches (5cm). Always secure
the cover with all of the cover locks when not in use, whether the spa is
empty or full of water.
Cleaning the Spa Cover
At least monthly, clean the spa cover.
Step 1: Use a garden hose to spray the entire cover with water.
Step 2: Rinse away all traces of dirt, sand, and debris from the cover.
Step 3: Try not to touch the cover or rub anything on it while it is wet.
Step 4: Air dry.
Step 5: Secure the cover clips.
Miscellaneous Care
Waterfall Cleaning Instructions
Standard Waterfall (A Series)
Step 1: Remove the circular flow control knob by pulling up on the edges. ( is
might be tight when your spa is new.)
Step 2: using needle nose pliers for grip, twist out the white internal
mechanics. is includes a small attached basket which acts as a debris filter.
Step 3: Clean the filter basket and internal waterfall parts.
Step 4: Twist the basket and internal mechanics back into the hole and replace
the flow control knob.
Premium Waterfall (A Series Plus & A Series Select)
Step 1: Remove the waterfall cover by li ing up on the very front edges of
each side of the waterfall.
Step 2: Clean the cover and inside the exposed waterfall.
Step 3: Reinstall the cover by securing the back on the provided tabs, then
close the front by pushing forward until it clicks into place.
Cleaning and Protecting Headrests
Regularly clean all headrests with mild soap, water, and a clean cloth.
Monthly, treat headrests using a nonpetroleum-based conditioning product as
recommended by your Bullfrog Spas dealer. is will maintain the water
resistance and luster of the product.
IMPORTANT: Remove the headrests during and a er shock-treating the spa water
or when sanitizer levels are high. Leave the cover open for at least 30
minutes a er shocking to ensure headrests are not adversely affected.
NOTE: Spa headrest material is not designed to last forever in the presence of
the sanitizers necessary to maintain clean and clear spa water. However,
discoloration and degradation are greatly accelerated by high sanitizer use
and/or improper ventilation a er sanitizer application and shock treatments.
Proper care will extend headrest life
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but most o en headrests will need to be replaced every few years and are not
covered by the Bullfrog Spas Warranty beyond manufacturer defects.
Vacuum the Spa
Debris from wind, trees, and users will occasionally accumulate on the bottom
of the spa. e filtration system will remove the smaller debris. Large or heavy
debris can be removed with a handheld spa vacuum available at your Bullfrog
Spas dealer.
Low-Use or No-Use Periods
For extended low-use or no-use periods, consider the following options to
maintain your spa more easily.
No Use for Two to Six Weeks
If the spa will not be used for at least two weeks, lower the temperature to
the lowest setting of 80 F (26°C) or place in low range heat mode. Lowering
the temperature will cut the cost of operation, however; you will need to
adjust the temperature setting approximately 4 hours before use in order to
heat the spa to 100 F (38°C).
IMPORTANT: During all low and no-use periods, be sure to maintain the spa
water as per the instructions in the Water Chemistry section.
IMPORTANT: For all no-use periods and every week, be sure to have someone
visually check that the spa is functioning correctly and maintain the spa
water as per the instructions under the Water Chemistry section. Not doing so
may lead to corrosion, staining, and scaling to the spa and its equipment.
During periods of freezing temperatures, a spa that has malfunctioned may be
subject to damaged plumbing or equipment as a result of ice buildup within the
spa. If the spa cannot be checked and maintained weekly, consider winterizing
the spa.
No Use for Over Six Weeks
When you are not planning to use the spa for six or more weeks, or when
someone cannot maintain the spa every week, you should use Away mode. For
extended absences, you may also choose to winterize the spa. To winterize,
follow these steps:
Winterization
WARNING: Before winterizing your spa, it will be necessary to super sanitize
the spa water as per the instructions in the Water Chemistry section. is
procedure will help prevent the growth of bacteria, algae, and fungi in any
areas of plumbing that may not be entirely free of water a er you drain your
spa for its period of winterization.
NOTE: Your spa is equipped with a freeze protection mode. When potentially
freezing outside temperatures are detected your control system will turn on to
check the water temperature. If heating is necessary to protect from freeze
conditions, your spa may turn on and heat to a safe temperature. A
notification will display on the primary control screen, indicating this mode
is engaged.
Step 1: Drain the water.
Step 2: Open all lower JetPak valves to allow the water to drain from each
JetPak as you drain the spa. Once the water is completely out of the spa,
close each valve before proceeding to step 3.
Step 3: Use a shop vacuum to vacuum the plumbing lines by placing the vacuum
nozzle over each of the lower jet faces in the spa. Lower jets are any jets
located at or below the bench seat area.
Step 4: Remove the drain plug from the pump(s) and loosen all PVC pipe unions
in the equipment compartment. Do not replace the plugs or tighten the unions
until the spa is de-winterized.
Step 5: Clean the spa shell and JetPaks.
Step 6: Remove Simplicity Filter and clean or replace, and then reinstall.
Step 7: Secure the cover to the spa utilizing the tie downs and locking
system. In areas where heavy snow is anticipated, place a large piece of
plywood (or its equivalent) on top of the spa cover to support the cover with
the added weight of the snow. Remove snow off the cover following each
snowstorm.
WARNING: To avoid water from becoming trapped between the floor suction
fitting and the filter pipe, use a wet/dry vacuum to remove the remaining
water from the pipe by placing the vacuum end over the filter hole. In a two-
pump spa, plug off one filter using a tennis ball, then vacuum out the water.
Or pour ½-1 gallon (5-9 liters) of RV antifreeze into the filter hole.
NOTE: RV antifreeze is nontoxic and does not require evacuation at start up.
Spa De-Winterization
To de-winterize the spa, reverse the winterization procedure. Refill to the
water level mark.
WARNING: Whenever refilling the spa, it will be necessary to super sanitize
the new spa water. Instructions are found in the Water Chemistry section.
29
EQUIPMENT DOORS A Series Door removal:
French Cleat (top) and C-Clip (bottom)
Step 3: Once it has popped out of the bottom C-clips, li the door up about an
inch to release it from the French cleat groove. Once the door panel has
cleared both the C-clip channel and the French cleat slowly lower to the
ground.
WARNING: Be sure to clear the door from both the C-clip channel and French
cleat with care. Pulling the door abruptly from the spa or with too much force
before ensuring it has cleared the C-clip channel and French cleat could
damage either the door or the attachment components, or both.
Step 1: Remove the right and le cabinet corner pieces on either end of the
spa. Grip the bottom of each corner piece and pull toward you, away from the
spa. e corner should pop out of the C-clip, located about six-inches from the
bottom of the corner. e cables attached to the sconce lights that are mounted
in the corners will stay attached. Set the corners aside.
Step 2: Secure the bottom of the cabinet panel with one or two hands, pulling
it toward you. You will feel the door pop out of the C-clips, about six-inches
from the bottom of the cabinet door panel. It will be attached in multiple
areas across the door, depending on the number of studs.
Step 4: Unplug the name badge to set the door aside and access the inside of
the equipment compartment.
A Series Door Installation
Step 1: Electrical Reconnect any lighting or electrical devices on the door
before installing.
Step 2: Door Slip the upper lip of the door into the top behind the lip of
the spa. Lower the door panel while gently pushing it against the studs until
the French cleat on the back of the door catches and engages with the French
cleat channel on each of the studs. When the door is supported and hanging by
the French cleat, the C clip and C clip channels should be aligned. Start from
one side of the door and firmly press the front of the door inward until the C
clip snaps into the C clip channel. Repeat for each stud and C clip channel
along the door until the door is secured.
Step 3: Connect any sconce light wiring if needed and replace corners.
When reinstalling the corner, it is important to know that the corner needs to
be inserted at a 45° angle up into the lip of the shell as much as possible
before it can come down and be clipped into place.
30
INSTALLATION & DELIVERY
Reference Material
Before attempting to install or use your spa, please read Important Safety
Instructions and all the installation instructions that follow.
or dehumidifier that can be installed to regulate indoor humidity during spa
use.
NOTE: Typical indoor surfaces include, but are not limited to concrete, wood,
non-slip tile, or linoleum.
Site Selection and Preparation
Your home most likely offers multiple sites where your spa may be installed.
Use the information presented in this section to assist you in carefully
selecting the location that works best for you. It is your responsibility to
choose and prepare the site properly before delivery, so you will experience a
smooth and efficient delivery and obtain optimal use and full enjoyment of
your spa.
Environment
Surroundings: e direction that your spa will be facing will contribute to your
overall bathing experience. Select the spa location that will provide optimal
views based on your property layout. Consider your lifestyle and where you
want to enjoy your spa and situate it accordingly. Indoor installations
provide privacy but create high humidity levels (see Indoor Considerations).
If your spa is outside, a nearby place for you and your guests to change
clothes is a huge convenience. Also, a location near a house entry is
convenient in areas with extreme winter climates.
Indoor Considerations: Indoor spa installations have special requirements.
e environment around and below the spa should be water-resistant and
preferably waterproof. It must be capable of handling water splashed out from
the spa and the possibility of a malfunction.
Recommendations to handle water around the spa include but are not limited to
a floor drain and a catch basin equivalent to the volume of water in your spa.
Condensation can also occur on the spa cover and drip onto the floor. erefore,
ensure that flooring materials provide a good grip when wet and are resilient
to constant exposure to water and chemicals.
Outdoor Considerations: ere are several considerations when installing your
spa outdoors.
1. Avoid selecting a site where excessive water may contact the spa, such as
sprinklers or a roof edge without rain gutters.
2. Avoid areas of direct, prolonged sunlight (if possible). e ultraviolet
rays may fade or damage the spa cover and cabinet.
3. Check all applicable national and local codes regarding possible
restrictions that require fencing or childproof gates around the spa.
4. Prevent dirt, sand, and foliage from being tracked into your spa by
utilizing concrete, concrete pavers, or stone for paths and access areas (or
avoid positioning your spa in an area where debris will be tracked into the
spa). Check the location of trees and spill paths from gutters to determine if
wind or rain will sweep debris into your spa.
5. Consider your view and privacy during all seasons of the year so your
experience in your outdoor spa will be enhanced rather than limited.
NOTE: Typical outdoor surfaces include, but are not limited to concrete,
brick, non-slip tile, wood decking, pea gravel, or sand.
Spa Location
Service Access: Some people choose to install tile, stone, or custom wood
around their spas. If you are installing your spa with custom trimming,
remember to allow access for service. Should your spa need service, a
technician may need to remove the spa’s equipment compartment door or side
panels or access the spa from beneath. Also, it is always best to design
special installations so the spa can still be moved or li ed from the ground.
In addition to handling the water from the spa, it is recommended that the
room be appropriately ventilated. Humidity levels will naturally increase a er
the spa is installed and in use. Water may get into the woodwork and produce
dry rot, mildew, or other problems. Over time, high humidity levels and spa
chemicals can cause water damage to your floor, wall, and ceiling surfaces.
To minimize humidity damage, it is best to provide plenty of ventilation, such
as a ceiling fan and moistureresistant paint. An architect can help determine
if special ventilation equipment is required, such as a humidistat
Access to Circuit Breakers: For service purposes, allow easy access to the
circuit breakers in the electrical service panel (permanently connected
models) or the interrupter switch on the end of the power cord (cord-connected
models).
Electrical Safety Requirements: e installation of all spas must be in
accordance with national and local wiring rules and applicable permits
consistent with local regulations. A licensed electrician must perform the
electrical installation and GFCI test procedure. Each Bullfrog Spa is
manufactured and tested to a standard that provides maximum protection against
electrical shock.
31
Improper wiring may prevent the spa from operating safely, resulting in
electrical shock, injury, or death. Improper wiring could also lead to a
malfunction of the spa’s equipment and risk of fire. When considering a
location for your spa, consult with a licensed electrician about the
following:
Overhead Power Lines: Based upon the national and local wiring rules that
apply to your area, you will need to install your spa at the required minimum
horizontal and vertical distances from all power lines.
Service Disconnect: Based upon your area, a disconnect device must be
incorporated into the fixed wiring in accordance with national and local
wiring rules. If the federal and local wiring rules permit, a GFCI or RCD
SubPanel may be used to substitute the service disconnect, providing that it
is located within the same parameters.
Electrical Outlets, Switches, and Devices: Based on the national and local
wiring rules that apply to your area, you must install your spa at the
required minimum distance from all electrical outlets, switches, and devices.
Bonding: Based upon the national and local wiring rules that apply to your
area, the Control System Box located inside the equipment compartment of your
spa must be bonded to all metal equipment, handrails, fixtures, enclosures,
pipe, or conduit that are located within the maximum specified distances. e
bonding is connected to the ground lug connector on the exterior surface of
the Control System Box and all metal items previously described.
Equipment Compartment Access: Ensure the spa is positioned so access to the
equipment compartment will not be blocked.
All other national and local rules that may be applicable.
Water Drainage: Your spa contains an equipment compartment, which houses all
of its electrical components. Allowing water into the equipment compartment
can damage the electronics or may result in tripping your spa’s circuit
breaker. If installing the spa below ground level, or where water may
accumulate, it is the owner’s responsibility to ensure that water will drain
adequately to avoid damage to spa equipment. For standard installations at
ground level, choose a site where water will drain away from the spa.
Use of a Cover-Li ing Mechanism: If using a cover-li ing mechanism, allow up
to 18 inches (.61m) of clearance behind the spa. Check with your authorized
Bullfrog Spas Dealer for the exact clearance requirements for the coverli ing
mechanism.
Spa Foundation
General Guidelines: Select a structurally sound flat surface that is
reasonably level to serve as your spa’s
foundation. A foundation that shi s or settles may cause stress to the spa
shell.
e foundation that your spa rests on must have adequate weight-bearing load
capacity to support the weight of your spa, its water, and the people using
it. e maximum filled weight of a spa can be as much as 6,000 lbs. (2,800kg),
plus the weight of the occupants that use the spa (for the weight-bearing load
requirements as well as the maximum filled weight of your spa, refer to the
Spa Technical Specifications Chart or contact your local authorized Bullfrog
Spas Dealer).
If your spa’s pad is slightly sloped, it may not affect the spa’s performance
or its structure. However, there should be no dips, sags, or unevenness in the
pad. Most patios are built to slope away from the house for drainage purposes.
ere should be no more than a 1/2″ (1cm) slope in an 8 (2m) run. Recommended
flooring materials include a concrete pad, concrete pavers or bricks, pea
gravel, or crushed rock 1.5″ (4cm) or less, or a reinforced deck. Your
authorized Bullfrog Spas Dealer may also sell or recommend pre-formed spa
pads.
NOTE: Concrete foundations should be a minimum of 4 inches (10cm) thick and
should be reinforced with either rebar or mesh. e rebar or mesh should be
attached to a bond wire (see Electrical Requirements and Installation
Instructions).
WARNING: To prevent severe damage to your spa, the spa foundation must be
supported by a flat, stable, and consistent subsurface. Bullfrog Spas
International highly recommends consulting a qualified, licensed contractor
before installing any spa foundation. For assistance, contact your authorized
Bullfrog Spas Dealer.
WARNING: Because your spa pad must provide continuous support for the entire
base of the spa, you should never level it with shims. If it is necessary to
level your spa, make sure the entire spa’s structure is fully supported, both
in the center as well as the outer edge. When leveling your spa, there should
be no voids beneath it. Contact your authorized Bullfrog Spas Dealer before
making any leveling adjustments. Structural damage to the spa resulting from
incorrect installation, placement on an inadequate foundation, or improper
leveling will void the spa’s warranty.
Elevated Installations: Be sure your deck or elevated structure can support
the maximum filled weight of your spa with the total weight of occupants that
use it. You must know the deck’s weight-bearing load capacity and ensure that
it is greater than the maximum filled weight of your spa combined with the
occupants using it, or severe injury or structural damage could result. To
find the weightbearing load requirement and the maximum filled weight of your
spa, refer to the Spa Technical Specifications Chart or contact an authorized
Bullfrog Spas Dealer.
32
Concrete Pad
Concrete Pavers
Pea Gravel or Crushed Rock CAUTION: Consult a qualified structural engineer or
contractor before the spa is placed on an elevated structure or deck.
Design Considerations Hard-Surface Options (Decking and Flooring): In addition
to selecting a hard surface that meets the recommended safety and maintenance
criteria, consider textures and colors that will assist in enhancing the
aesthetics of the area in which your spa will be installed.
e decision to match, contrast, or blend the hard surface colors and textures
with those of your spa should only be made a er carefully researching your
options. e cost of a Landscape Architect may be money well spent.
Surrounding Landscape: e correct landscape around your spa will so en the
adjacent hard surface areas and add life and much enjoyment to the
environment. If the budget allows, you may want to consult with a Landscape
Architect for expert advice.
Spa-Side Accessories: Besides selecting the correct hard surfaces and
landscape around your spa, the addition of the proper spa-side accessories
will provide just the finishing touch that you are looking for. Spa steps,
benches, towel racks, planter boxes, or an outdoor fireplace are a few items
to consider when accessorizing your spa.
Delivery Basics
To prepare for the delivery of your spa, make sure the delivery path is clear,
and no obstructions are present. Occasionally a crane is required to install
the spa by li ing it to its final destination. e crane operator will li your
spa over walls, buildings, or any other obstruction and place it as close to
the installation site as possible.
Depending on access to the spa site, your spa may be dollied in either a
horizontal or vertical position. For your convenience, the following charts
provide the dimensions of your spa in either the horizontal or vertical
position.
WARNING: An empty spa (spa without water in it) must not be le exposed to
sunlight as shell damage may occur. Once the spa is unwrapped, fill the spa
with water immediately or shade the spa with cover or wrapping to prevent
direct exposure to sunlight.
WARNING: Watch for power lines.
Model A9L A8, A8L A7D, A7L, A7 A6, A6L A5L
Width
Length
7’10” (2.39m) 9′ 2″ (2.80m)
7′ 10″ (2.39m 7′ 10″ (2.39m
7′ 4″ (2.24m) 7′ 4″ (2,24m)
7′ 4″ (2.24m) 6′ 8″ (2.03m) 5′ 8″ (1.73m) ) 7′ 0″ (2.13m)
Height 3′ 2″ (.97m) 3′ 2″ (.97m))
3′ (.91m)
2′ 10″ (.86m) 2′ 8″ (.81m) )
Corner Radius for A Series Models is 4″ (0.1016m)
33
ELECTRICAL REQUIREMENTS & INSTALLATION
Instructions
IMPORTANT: Provide a copy of these instructions to your Electrician. e
installation of all spas must be in accordance with national and local wiring
rules. Always have a licensed Electrician perform the electrical installation.
Each Bullfrog Spa is manufactured and tested to a standard that provides
maximum protection against electrical shock. Improper wiring may prevent the
spa from operating safely, which could result in electrical shock, injury, or
death. Improper wiring could also lead to a malfunction of the spa’s equipment
and risk of fire.
Drilling Conduit Hole:
All dimensions are at the bottom base.1″ (2.54cm) Conduit Drill 1-3/8″
(3.49cm) hole 3/4″ (1.91cm) Conduit Drill 1-1/8″ (2.86cm) hole Center of hole
is 1″ (2.54cm) from the ground.
Important Technical Information
Voltage Definitions: When reading these instructions, the term 120V~ refers to
the 110-120V~ range of voltage, while the 240V~ term refers to the 220-240
range of voltage.
Wiring Connection: Appliance must be permanently connected to fixed wiring
(except for U.S./CAN 120V~/60Hz Cord-Connected units). Wiring Diagrams: In
addition to the instructions that follow, please reference the appropriate
Wiring Diagrams (120V~/60Hz CordConnected, 120V~/60Hz Permanently-Connected,
240V~/60Hz Permanently-Connected, or 230V~/50Hz Permanently-Connected).
Electrical Service Wire Size and Type: e size of wire required to supply the
spa with power depends on the length of the electrical run and should only be
determined by a licensed Electrician. Installation must be in accordance with
all national and local wiring rules. All wiring from the disconnect to the spa
must be copper to ensure adequate connections. Never use aluminum wiring from
the GFCI disconnect to the spa.”
Spa Location:
Overhead Power Lines: Based upon the national and local wiring rules that
apply to your area, you will need to install your spa at the required minimum
horizontal and vertical distances from all power lines.
Service Disconnect: Based upon your area, a disconnect device must be
incorporated into the fixed wiring in accordance with federal and local wiring
rules. If the federal and local wiring rules permit, a GFCI Sub Panel may be
used to substitute the service disconnect, providing that it is located within
the same parameters.
Electrical Outlets, Switches, and Devices: Based upon the national and local
wiring rules that apply to your area, you must install your spa at or beyond
the required minimum distance from all electrical outlets, switches, and
devices.
Bonding: Based upon the national and local wiring rules that apply to your
area, the Control System Box located inside the equipment compartment of your
spa must be bonded to all metal equipment, handrails, fixtures, enclosures,
pipe, or conduit that are located within the maximum specified distances. e
bonding is to be connected to the ground lug connector on the exterior surface
of the Control System Box and all metal items previously described.
Equipment Compartment Access: Make sure the spa is positioned so that access
to the equipment compartment will not be blocked.
Ground Fault Circuit Interrupters (GFCI) or Residual Current Devices (RCD): As
per national and local wiring rules, all spas, hot tubs, and associated
electrical components must be protected by a GFCI or RCD, either at the main
breaker box or at the service disconnect.
WARNING: Removal or bypassing the GFCI will result in an unsafe spa and will
void your spa’s warranty. When installing the GFCI, all conductors except the
green ground must be routed through the GFCI, including the neutral. Never
bypass the neutral line. If the neutral line is bypassed, the current will be
imbalanced and cause the GFCI to trip. See GFCI Wiring Diagrams or contact
Bullfrog International, LC, or your authorized Bullfrog Spa dealer.
REQUIRED TEST PROCEDURE: A er the spa is first filled and turned on, and prior
to each use, the GFCI should be tested as follows:
Step 1: Press test on the GFCI breaker. e spa should stop operating.
Step 2: A er 30 seconds, press reset and then verify that power has been
restored to the spa. If the GFCI fails to operate in this manner, you may have
an electrical malfunction and be at risk of electrical shock. Should this
occur, turn off the GFCI breaker to the spa and do not use the spa until the
malfunction has been repaired by a licensed Electrician or your authorized
Bullfrog Spa dealer.
Dedicated Electrical Circuit Breaker: e electrical service to the spa must
include a suitably rated switch or circuit breaker. Whether the spa is a
120V~/60Hz Cord-Connected spa or a 120V~/60Hz, 240V~/60Hz, or 230V~/50Hz
Permanently-Connected spa, it is required that the circuit breaker that
supplies power to the spa
34
is dedicated and does not supply power to any other electrical outlet, device
or item.
Electrical Access Conduit: Each Bullfrog Spa is manufactured with three
electrical access chase ways in its base to allow conduits to be run to the
spas control system.
ese chase ways are marked by stickers indicating access points.12V Maximum on
Live Parts: Live parts accessible to the user must not exceed 12V.240V~/60Hz
30A Conversion Option: If there is not 50A of electrical service available, an
authorized Bullfrog Spa dealer or Electrician can easily convert the spa to
operate on 30A (conversion instructions are located inside the Control System
Box). Please be aware that spas converted to 30A are only capable of heating
the water when pump 1 is on low-speed, not high-speed. is heating limitation
is acceptable in most climates as well as indoor installations. 230V~/50Hz,
32A
Conversion Options: If there is not 32A of electrical service available, an
authorized Bullfrog Spa dealer or an Electrician can easily convert the spa to
operate on either a single or dual 16A x2 service. Conversion instructions for
the following configurations are located inside the Control System Box of the
spa.
230V~/50Hz 16A Single Service: Please be aware, that spas converted to 16A are
only capable of heating the water when the circulation pump is on low-speed,
not high-speed. is heating limitation is acceptable in most climates as well
as indoor installations.
230V~/50Hz 16A, 16A Dual Service: e operation of a spa is identical to a
single 32A service, except that service is divided into two separate 16A
services.
230V~/50Hz 20A, 2PH+N 20A Dual Service: (Model A9L only) Operation of spa is
normal.
230V~/50Hz 40A, 1PH+N 40A Single Service: (Model A9L only) Operation of spa is
normal.
400V~3N 16A x 3, 50Hz Service: Operation of spa is identical to 32A service is
divided into 3 separate 240V~ services with one shared neutral.
New Installations and Re-Installations
ese instructions apply to both new installations and re-installations which
may occur when a spa is moved or relocated to a new location.
120V~/60Hz Equipment
120V~/60Hz Cord Connected Installation: is option is only applicable if the
spa was ordered from the factory with both a 120V~/60Hz pump and a 120V~/60Hz
power cord. e spa’s Safety Approval Listing and warranty will be void, and the
spa may be unsafe if an a ermarket power cord is installed on the sp. Cord-
Connected spas have already been converted to operate on 120V~/60Hz power
at the factory and come with approximately 15` (4.57m) of usable power cord
(the maximum length allowed) attached to the spa. is factory-installed power
cord comes with a built-in GFCI breaker.
IMPORTANT: Cordage shall be replaced only with a special cordage assembly
available from the manufacturer, its service agent, or similarly qualified
persons to avoid a hazard.
Cord-Connected 120V~/60Hz spas require that the factory-installed power cord,
with its built-in GFCI breaker, be connected to a 120V~/60Hz, 15A,
SinglePhase, dedicated, grounded circuit and power outlet. It is important
that this circuit is dedicated (not being used by any other electrical
appliance), or your spa may not function properly. For safety purposes, the
location of the power outlet (where the spa is to be connected) can be no
closer than the minimum allowable distance specified by the national and local
wiring rules in your area. Installation must be in accordance with all federal
and local wiring rules.
WARNING: Never use an extension cord. Bullfrog International, LC does not
allow the use of an extension cord under any possible situation. e use of an
extension cord voids any warranty on the spa equipment and exposes the
consumer to additional risk of fire, electrical shock, injury, or death.
120V~/60Hz Equipment
Permanently-Connected 120V~/60Hz spas require a GFCI protected, 3-wire (Line
1, Neutral and Ground), 120V~/60Hz, 15A, Single-Phase, dedicated electrical
circuit. It is important that this circuit is dedicated (not being used by any
other electrical appliance), or the spa may not function properly.
Installation must be in accordance with all national and local wiring rules.
240V~/60Hz Equipment
Permanently-Connected 240V~/60Hz spas require a GFCI protected, 4-wire (Line
1, Line 2, Neutral, and Ground), 240V~/60Hz, 50A or 60A, Single-Phase,
dedicated electrical circuit. It is important that this circuit is dedicated
(not being used by any other electrical appliance) or the spa may not function
properly. Installation must be in accordance with all national and local
wiring rules.
230V~/50Hz Equipment
is equipment allows for the spas to operate only on a 230V~/50 Hz electrical
service.
Permanently-Connected 230V~/50Hz, 32A spas require an RCD protected,
230V~50Hz, 32A Single-Service, or a 16A Single Service, or 16A-16A x2,
400V~,3N, 50Hz, 16Ax3, a dedicated electrical circuit. It is important that
this circuit is dedicated (not being used by any other electrical
35
appliance), or the spa may not function properly. For specific conversion
instructions, please refer to the system wiring diagram inside the Control
System Box (located in the spa’s equipment compartment). Installation must be
in accordance with all national and local wiring rules.
Connecting the electrical service to the spa
IMPORTANT: Installation must be in accordance with all national and local
wiring rules and performed by a licensed Electrician.
Step 1: Choose one of the three available conduit entry points. (Yellow Black
decal)
Step 2: Determine the conduit diameter and drill a hole that is appropriately
sized for the conduit (¾” conduit drill 1-1/8″ hole, 1″ conduit drill 1-3/8″
hole). Use the + as the locater for the center of the hole. e hole saw must go
through two layers of plastic. ere is a 1″ space between both layers.
Step 3: Push the conduit through the hole until it comes out into the
equipment area. Use the provided conduit hole plugs to cover the two unused
conduit holes inside the equipment area.
Step 4: Remove the faceplate to the Control System Box.
Step 5: Connect the conduit to the Control System Box using a Liquid Tight
Connector.
Step 6: Run the required wires through the conduit to the Control System Box.
Step 7: Connect the electrical service wires to the terminal block located in
the Control System Box.
Step 8: Replace the Control System Box faceplate and the equipment compartment
door. e electrical hook-up is complete. Note: To conform with electrical
codes, and to create a barrier against pests, any holes created in the base of
your Bullfrog Spa should be fitted with an appropriate connector.
Note: Your spa may be delivered with a bolt to secure jet pumps during
transportation. is shipping bolt is labeled and is located near the foot of
the pump(s) inside the equipment area. is bolt does not affect function.
However, in some instances, vibration resulting in noise may occur during pump
operation if le in place. As an optional step in the start-up process, remove
and discard the shipping bolt. If spa is equipped with a Circ Pump it will
also have a similar bolt.
36
ELECTRICAL CHASEWAY DIAGRAMS
14.31in 36.3cm
89.93in 228.4cm
MOMDEOL AD9LE, LA9AL 9PLLUS,,AA99LLSEPLELCUT S, A9L SELECT
105.93in 269.1cm FROM BOTTOM OF BASE
TRUE R3.5in 9cm
14.8in 38cm
89.9in 228cm
MODEL A8/A8L, A8/A8L PLUS, A8/A8L SELECT
89.9in 228cm
14.31in 36.3cm 10.00in
25.4cm
4.00in 10.2cm
TRUE R3.5in 9cm
11.0in 28cm
83.8in 213cm FROM BOTTOM OF BASE
14.31in 36.3cm
14.8in 38cm
A9L 20
TRUE R3.5in 9cm
11.9in 30cm
48.0in 122cm
83.8in 213cm FROM BOTTOM OF BASE
10.0in 25cm
13.0in 33cm
25.3in 64cm
3.0in 8cm
MODEL A7/A7L, A7/A7L PLUS, A7/A7L SELECT
83.8in 213cm FROM BOTTOM OF BASE
MODEL A7D, A7D PLUS, A7D SELECT
42.0in 107cm
9.05in 23.0cm
75.76in 192.4cm
25.3in 64cm
36.7in 93cm
4.5in 11cm
14.5in 37cm
MOMODDEELLAA6,6A/6AP6LULS,,AA66SE/LAEC6TL, PLUS, A6L, AA66L P/LAU6S,LA6SLESLELEECCTT
TRUE R3.70in 9.4cm
11.79in 29.9cm
80.37in 204.1cm FROM BOTTM OF BASE
83.76in 212.8cm FROM BOTTOM OF BASE
MODEL A5L, A5L PLUS, A5L SELECT
25.30in 64.3cm
6.50in 16.5cm
20.00in 50.8cm
6
5
4
25.30in 64.3cm
A6-A
SIZE PART NU B
SCALE: 1:
25.42in 64.6cm
6.00in 15.2cm
37
18.00in 45.7cm
83.8in 213cm FROM BOTTOM OF BASE 36.7in 93cm
63.37in 161.0cm FROM BOTTM OF BASE
10.81in 27.5cm
HARDWARE SETUP/WIRING DIAGRAMS
Note: Each Control System Box is labeled with a QR code that links to the
supplier’s Technical Documents associated with your specific Control System
Box and its so ware. Scan that QR code for the Quick Start Card, Techbook, and
more. A Series Standard (YE-6)
Connection for model without AMP connectors:
Direct output 1 (A5)
Pump 2 (A3)
Voltage Green / ground Black / line White / common
120 V 240 V P11 P11 P49 P49 P44 P24
Voltage Green / ground Black / low speed Red / high speed White / common
120 V 240 V P8 P8 K2-P K2-P K4-P K4-P P38 P21
O3 (A6) Voltage Green / ground Black / line White / common
Circulation pump* (A1)
120 V 240 V P12 P12 K26-P K26-P P45 P26
Voltage Green / ground Black / line White / common
120 V 240 V P7 P7 K1-P K1-P P36 P19
Pump 1 (A2)
Voltage Green / ground Black / low speed White / common
120 V 240 V P8 P8 K2-P K2-P P37 P20
Light (12 V dc, 1.3 A Max.)** P65
- Ozonator and circulation pump can be combined on the same output via the optional splitter PP1. ** Max. available current for Light and LEDs RGB together.
38
A Series Standard, 50Hz Equipment (YE-6)
Connection for model without AMP connectors:
Direct output 1 (A5)
Pump 2 (A3)
Voltage Green / ground Black / line White / common
230 V P16 P45 P22
Voltage Green / ground Black / low speed Red / high speed White / common
O3 (A6)
Voltage Green / ground Black / line White / common
230 V P17 K26-P P44
Pump 1 (A2)
Voltage Green / ground Black / low speed White / common
230 V P8 K2-P K1-P P20
230 V P7 K2-P P19
Circulation pump* (A1)
Voltage Green / ground Black / line White / common
230 V P6 K4-P P18
Light (12 V dc, 1.3 A Max.)** P65
- Ozonator and circulation pump can be combined on the same output via the optional splitter PP1. ** Max. available current for Light and LEDs RGB together.
39
A Series Plus and Select Trim Package (yt 9) CYoT- n9nUeLcWtinirignghDigiahgravmoltage accessories: (North America 60 Hz)
Pump 1 (A2)
Voltage
Green / ground Black / low speed Red / high speed White / common
240 V
G K6 K3 L2
Pump 2 (A3)
Voltage
Green / ground Black / low speed Red / high speed White / common
240 V
G K2 K4 L2
Pump 3 (C1)
Voltage
Green / ground Black / low speed Red / high speed White / common
240 V
G K22 K23 L2
Circulation pump / O3 (A1)
Voltage
240 V
Green / ground
G
Black / low speed
K1
White / common
L2
Internal Light (C2) Voltage
Green / ground Black / low speed White / common
240 V
G P34 L2
Waterfall Pump (C3)
Voltage
240 V
Green / ground
G
Black / low speed
K24
White / common
L2
Direct output (A4) Voltage
Green / ground Black / low speed White / common
240 V
G P28,P30,P32
L2
40
A Series Plus and Select Trim Package (yt 9) Connecting high voltage
accessories: (European 50 Hz
YT-9 CE Wiring Diagram
Pump 1 (A1)
Voltage
Green / ground Black / low speed Red / high speed White / common
240 V
G K6 K1 L2
Pump 2 (A3)
Voltage
Green / ground Black / low speed Red / high speed White / common
240 V
G K2 K4 L2
Pump 3 (C1)
Voltage
Green / ground Black / low speed Red / high speed White / common
240 V
G K22 K23 L2
Circulation pump / O3 (A2)
Voltage
240 V
Green / ground
G
Black / low speed
K3
White / common
L2
Internal Light (C2) Voltage
Green / ground Black / low speed White / common
240 V
G P34 L2
Waterfall Pump (C3)
Voltage
240 V
Green / ground
G
Black / low speed
K24
White / common
L2
Direct output (A4) Voltage
Green / ground Black / low speed White / common
240 V
G P28,P30,P32
L2
41
GFCI WIRING DIAGRAMS
Electrical wiring: North American model in.yt and in.ye Refer to wiring
diagram in the enclosure box lid for more information.
L2
G
G
N
N
L2
L1
L1
N
N
G
G
L1
L1
240 V (4 wires)
120 V (*3 wires)
240 V (4 wires)
120 V (*3 wires)
in.yt (left) / in.ye (right)
*If connected to a 3 wires system, the heat.wave and accessories will not operate at 240 V
Refer to the section « Connections for 120 V heaters »
Note: To convert model to a 120 V system, the white (common)accessory wire must be moved. See wiring diagram for details.
Insert each wire into the appropriate socket of the main entry terminal block according to the color code indicated on the sticker. Use a flat-head screwdriver to tighten the screws on the terminal.
A er making sure the wires are securely connected, push them back into the box and replace the cover. Do not overtighten cover screws (torque to 8 in per lb max {0.9 N.m})
Connect the bonding conductor to the bonding lug on the front of the spa pack (a grounded electrode conductor should be used to connect the equipment grounding conductors).
NOTE: On initial connection, the installer is prompted for electrical configurations. e Low-Level setting is selected by the installer. e Phase and Amperage is set automatically. Default settings should be confirmed by the installer to match the actual phase and amperage at the spa’s installation location. On rare occasions, it may be necessary to adjust the Phase and Amperage setting to match the actual service available at the installation location using the Electrical Configuration instructions for your spa’s specific control system. e “Input Amperage” for a 60A service is 48. e “Input Amperage” for a 50A service is 40. Electrical wiring: European model in.yt
42
RCD WIRING DIAGRAMS
Electrical wiring: European model in.yt Refer to wiring diagram in the
enclosure box lid for more information.
Warning in.yt.ce models must always be connected to a circuit protected by a
Residual-Current Device (RCD) having a rated operating residual-current not
exceeding 30 mA. Correct wiring of the electrical service box, RCD, and pack
terminal block is essential! Check your electrical code for local regulations.
Only copper wire should be used, never aluminum.
G
L1
PJ1
N
PJ2
1-phase
G
L1
PJ1
L2
N
PJ2
2-phase
G
L1
PJ1
L2
L3
PJ2
3-phase Delta (no neutral)
G
L1
PJ1
L2
N
PJ2
L3
3-phase with single neutral
Connect PJ1 between P7 and P13.
Connect PJ2 between P10 and P74.
Connect PJ1 between P7 and P10.
Connect PJ2 between P13 and P74.
Connect PJ1 between P7 and P10.
Connect PJ2 between P13 and P74.
Connect PJ1 between P7 and P10.
Connect PJ2 between P11 and P13.
Insert each wire into the appropriate socket of the main entry terminal block
according to the color code indicated on the sticker. Use a flat-head
screwdriver to tighten the screws on the terminal.
A er making sure the wires are securely connected, push them back into the box
and replace the cover. Do not overtighten cover screws (torque to 8 in per lb
max {0.9 N.m}).
Connect the bonding conductor to the bonding lug on the front of the spa pack
(a grounded electrode conductor should be used to connect the equipment
grounding conductors).
NOTE: On initial connection the installer is prompted for electrical
configurations. e Low-Level setting is selected by the installer. e Phase and
Amperage is set automatically. Default settings should be confirmed by the
installer to match the actual phase and amperage at the spa’s installation
location. In rare occasions it may be necessary to adjust the Phase and
Amperage setting to match the actual service available at the installation
location using the Electrical Configuration instructions for your spa’s
specific control system. e “Input Amperage” for a 60A service is 48. e “Input
Amperage” for a 50A service is 40.
43
Electrical wiring: European model in.ye Refer to wiring diagram in the
enclosure box lid for more information.
Warning in.ye.ce models must always be connected to a circuit protected by a
Residual-Current Device (RCD) having a rated operating residual-current not
exceeding 30 mA.
Correct wiring of the electrical service box, RCD, and pack terminal block is
essential! Check your electrical code for local regulations. Only copper wire
should be used, never aluminum.
G
N PJ1 PJ2 L1
1-phase Connect PJ1 between P37 and P49.
G
PJ1 L2
N L1 PJ2
2-phase
Connect PJ1 between P37 and P26.
G L3 L2 PJ1 N L1 PJ2
3-phase with single neutral
Connect PJ1 between P37 and P38.
G
PJ1 L2
L3 L1 PJ2
3-phase Delta (no neutral)
Connect PJ1 between P37 and P26.
Connect PJ2 between P50 and P26.
Connect PJ2 between P50 and P49.
Connect PJ2 between P50 and P49.
Connect PJ2 between P50 and P49.
input voltage: 230V, 50Hz (Line-to-Neutral)
Only for countries where Line-to-Line input voltage: 230V, 50Hz.
Insert each wire into the appropriate socket of the main entry terminal block according to the color code indicated on the sticker. Use a flat-head screwdriver to tighten the screws on the terminal.
A er making sure the wires are securely connected, push them back into the box and replace the cover. Do not overtighten cover screws (torque to 8 in per lb max {0.9 N.m}).
Connect the bonding conductor to the bonding lug on the front of the spa pack (a grounded electrode conductor should be used to connect the equipment grounding conductors).
44
DISPLAY MESSAGES AND ERROR MESSAGES
Code HL FLO – L01 FLO – L02 FLO NO FLO HR OH Pr AOH FLC SP in RH NC RH ID SC
ER F1 F2 F3 ER1 Hr UPL
CFLO HIBr HiBr LoBr NoBr Comm Supp
Message High Limit circuit has tripped! FLO condition – Check filter, pump, blockage, air lock and water level Persistent NO FLO, all off – Check filter, pump, blockage, air lock and water level A hardware error was detected (Relay stuck) Spa temperature is too high Temp probes or detection circuit are defective Elevated internal temperature The pressure switch is closed Input voltage issue Comm. error between in.xm2 – in.therm in.xm2 and in.therm incompatible Error detected during the learning mode in.xm2 Fuse # 1 is blown in.xm2 Fuse # 2 is blown in.xm2 Fuse # 3 is blown SwimSpa config. : slave unit is missing Hardware error was detected (Thermal fuse) The spa pack does not have valid software. Please insert valid in.stick to reprogram spa pack. No Flow condition Add fresh water to the spa Add fresh water to the spa Add BromiCharge to spa water Add BromiCharge to spa water Verify cable connections Connect power cord to 240 V source
45
TROUBLESHOOTING GUIDE
is guide will assist in solving simple problems with the spa. If the problem
cannot be solved using these procedures, contact your authorized Bullfrog Spas
Dealer.
Control panel displays an error message:
Cause: An error has occurred. Solution: See Diagnostic Messages for specific
errors.
Control pad and spa equipment do not operate:
Cause #1: No electrical power to spa. Solution: Turn on or reset the GFCI
circuit breaker. If this does not solve the problem, have a qualified
Electrician check the electrical service.
Cause #2: e 20 or 30A fuse, depending on the system, has blown. Solution:
Contact your authorized Bullfrog Spas Dealer.
GFCI breaker trips repeatedly:
Cause #1: Improper wiring to spa or GFCI breaker is defective. Solution:
Consult with a qualified Electrician.
Cause #2: ere is a defective component on the spa. Solution: Contact your
authorized Bullfrog Spas Dealer.
Spa pump turns off during operation:
Cause #1: Automatic timer has completed its 30- or 60-minute cycle. Solution:
Turn on the pump.
Cause #2: Pump has overheated due to the vents on the equipment door being
blocked. Solution: Clear items away from vents.
Cause #3: e pump motor is defective. Solution: Contact your authorized
Bullfrog Spas Dealer.
Spa will not heat:
Cause #1: ermostat has been turned down or set to low heat range. Solution:
Adjust thermostat to desired temperature or set to high heat range.
Cause #2: High limit sensor has tripped. Solution: Press any button to reset.
Cause #3: Heating system is defective. Solution: Contact your authorized
Bullfrog Spas Dealer.
Standard Spa light does not work:
Cause #1: Light bulb has burned out. Solution: Replace light bulb.
Cause #2: Lighting system is defective. Solution: Contact your authorized
Bullfrog Spas Dealer
Jets surge on and off
Cause: Water level is too low or filters may be dirty. Solution: Adjust water
to the water level indication mark on the faceplate of the filter assembly.
Clean the filters.
Spa pump will not turn on, creates a burning smell while running, or makes
excessive noise while running:
Cause: Pump motor is defective. Running during high ambient outside
temperatures, excessive run time. Solution: Contact your authorized Bullfrog
Spas Dealer.
Jets are weaker than normal or do not work at all, but the pump is running:
Cause #1: Jet handle(s) A Series are partially or fully closed. Valves are
closed A Series JetPak II, Solution: Open jet handle(s) / valve(s).
Cause #2: Filter cartridge is dirty. Solution: See Cleaning the Filter.
Cause #3: ere is air trapped in the spa equipment or its face piping Solution:
Remove the clamp to the air bleed line and remove the air line from the pump
until air has purged out and you see water flow and reconnect.
Cause #4: e suction fitting(s) are blocked. Solution: Remove any debris that
may be blocking the suction fitting(s).
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LIMITED WARRANTY
M Series, A Series & STIL for United States and Canada
Bullfrog International, LC (“Bullfrog” or “we”) extends the following coverage
under this Limited Warranty solely to the original end-user purchaser (“Owner”
or “you”) of any 2023 model year and later M Series, A Series or STIL Bullfrog
Spas hot tub manufactured on or after February 1, 2023 and installed for
residential use in the United States or Canada.
LIFETIME WARRANTY
ENDURAFRAMETM Bullfrog warrants the EnduraFrame (injection-molded spa frame)
against degradation for the life of the original retail purchaser of the spa.
10 YEAR WARRANTY
SHELL STRUCTURE Bullfrog warrants the Bullfrog Spa shell will not leak for ten
years from the original spa purchase date.
7 YEAR WARRANTY
SHELL SURFACE Bullfrog warrants the surface finish of the Bullfrog Spa will
not crack, craze wrinkle, blister, peel or delaminate for seven years from the
original spa purchase date.
5 YEAR WARRANTY
EQUIPMENT This warranty specifically covers the pump(s), heater, control
system, Snap CapsTM, FilterCapTM, other Bullfrog mechanical equipment
(excluding any equipment listed in other sections), and leaks from any
component or plumbing fitting located beneath the spa shell. Electrical and
mechanical equipment with its associated piping and fittings are warranted
against defects in materials and workmanship for five years from purchase
date. Defective components that are easily removed from the spa and that can
be readily replaced by the customer and do not require specialized tools or
knowledge or create personal safety issues, all of which are referred to as
“Easily Removed Components,” will be repaired or replaced free of charge at
your authorized Bullfrog Spas dealer or retail store or by sending the
defective component(s) to Bullfrog. This warranty excludes audio systems,
water care systems, and the interior and exterior spa lighting systems. SPA
CABINET and BASE This warranty specifically covers the cabinet corners, door
and side panels, and the molded spa base. Cabinet sections (corners, doors,
side panels) are warranted against material degradation and cracking for five
years from purchase date.
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JETPAK THERAPY SYSTEM® This warranty specifically covers the jets, any leaks
from JetPak jet fittings, and the JetPak manifold system. The JetPak manifold
system is warranted for five years from purchase date. Color availability on
replacement and aftermarket JetPaks may vary and will depend upon market
demand and availability of the color to Bullfrog.
3 YEAR WARRANTY
PATIO PERFORMANCETM SPA COVER Bullfrog warrants the Patio Performance spa
cover against defects in materials or workmanship, unless determined to be
normal fading or wear, for three years from the original spa purchase date.
1 YEAR WARRANTY
LIGHTING SYSTEMS Bullfrog warrants the interior and exterior spa lighting
systems against defects in materials and workmanship for one year from the
original spa purchase date. Lighting components that are Easily Removed
Components, such as exterior sconce lights, will be repaired or replaced free
of charge at your authorized Bullfrog Spa dealer or retail store or by sending
the defective component(s) to Bullfrog.
AUDIO SYSTEMS Bullfrog warrants audio systems against defects in materials and
workmanship for one year from the original spa purchase date.
WATER CARE SYSTEMS Bullfrog warrants water care systems against defects in
materials and workmanship for one year from the original spa purchase date.
OTHER WARRANTIES
Bullfrog warrants the Bullfrog Spa pillows, metal jet faces, and filters
against defects in materials and workmanship through time of delivery.
WARRANTY PERFORMANCE and TERMS
Bullfrog or its authorized agent (i.e., personnel of Bullfrog, its retail
dealers, or its authorized third-party service companies) will repair or
replace any malfunctioning or defective component on the spa that is covered
under the terms of this Limited Warranty and was purchased from an authorized
Bullfrog Spas dealer or retail store. Bullfrog reserves the right, at its
option, to either repair or replace a defective spa or component. Owner is
required to maintain clear access for spa repairs and is responsible for any
non-standard costs of accessing spa equipment or spa plumbing. When warranty
service requires removal of the spa, Owner will be responsible for any
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non-standard costs of spa removal and replacement, such as for spas located in
a vault, spas located on an upper deck where a crane is required, or repair or
replacement of decking or surrounding stone or concrete.
If a replacement spa or component is provided by Bullfrog, Owner will be
responsible for all costs for removal and replacement of the defective
product, mileage charges, shipping costs of the replacement product, and
delivery. In the event of a structure or frame failure after seven years from
the original spa purchase date, the defective spa must be sent to Bullfrog for
repair at Owner’s expense. In some situations, the servicing dealer or
Bullfrog may charge Owner a reasonable service fee.
Bullfrog reserves the right to use either new or reconditioned replacement
components. Any repair or replacement component or spa does not receive new or
extended warranty coverage but is covered only under the remaining portion of
the original product’s warranty term.
Bullfrog’s Lifetime warranties last for the lifetime of the original retail
purchaser of the spa. If the original retail purchaser is a company or entity
rather than a natural person (e.g., corporation, limited liability company,
family trust, etc.), “life of the original retail purchaser” shall mean ten
years.
To obtain warranty service, contact your authorized Bullfrog Spas dealer or
Bullfrog and submit proof of purchase. The proof of purchase requirement may
be waived if Bullfrog’s or the dealer’s records can confirm the original spa
purchase date and that you are the original purchaser. Any defective spa or
component sent directly to the factory for warranty repair must be
preauthorized by Bullfrog and must be freight prepaid. Return freight will be
paid by Bullfrog on all warranted components and spas, except that Owner is
responsible for all shipping charges for any spa returned for repairs more
than seven years after its purchase date. When the entire spa is sent to the
factory for repair, all costs of removing and re-installing the spa at Owner’s
location will be the responsibility of Owner. Repair or replacement, as
described above, shall be Bullfrog’s sole liability for any breach of this
Limited Warranty.
EXCLUSIONS
This Bullfrog Spa Limited Warranty is void in the following circumstances: §
The spa has been subject to neglect, misuse or abuse, or to alterations that
cause the damage. § Damage is caused by repair or maintenance work that has
been attempted or done by anyone other than an authorized agent of Bullfrog. §
The spa has been used in a non-residential or commercial location (including
where a spa may be used by multiple residents of an apartment or townhome
complex) or in any way for which it was not designed. § Damage is caused by an
act of God (fire, earthquake, hail, etc.) or any other cause beyond the
control of Bullfrog. § Damage is caused by the addition or use of any non-
approved mechanical or electrical component, or chemical substance. § Damage
is caused by shipping, moving, mishandling, improper installation or
electrical hook-up by someone other than an authorized agent of Bullfrog.
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§ Damage to the spa shell is caused by excessive heat build-up due to failure
to properly cover the spa when it is empty of water or exposed to direct
sunlight or other weather conditions.
§ Damage is caused by operating the spa outside the water temperature range of
40°F110°F (4°C-43°C).
§ Damage is caused by improper maintenance of spa water chemistry or by
allowing undissolved spa chemicals to lie on the spa’s surface.
§ Damage is caused by failure to install, maintain and operate the spa in
accordance with the recommendations contained in the Bullfrog Owner’s Manual,
Pre-Delivery Guide or any other printed instructions, notice or bulletin from
Bullfrog.
§ Damage is caused by failure to provide a proper spa foundation as described
in the PreDelivery Guide.
Any person or company may perform necessary maintenance or repairs on a
Bullfrog spa. However, any damages caused by you or anyone other than Bullfrog
or its authorized agents are not covered and may void this Limited Warranty.
LIMITATIONS
THIS LIMITED WARRANTY STATES BULLFROG’S SOLE LIABILITY AND OBLIGATION FOR ANY
SPA PROBLEMS OR MALFUNCTIONS AND FOR ANY WARRANTY BREACHES. THIS LIMITED
WARRANTY TAKES THE PLACE OF ALL OTHER WARRANTIES, INCLUDING ANY EXPRESS OR
STATUTORY WARRANTIES. ANY IMPLIED WARRANTIES (SUCH AS IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED TO THE
STATUTORY PERIOD OR THE DURATION OF THE APPLICABLE WARRANTY STATED ABO
References
- Bullfrog Spa Registration & Warranty | Bullfrog Spas
- FROG® Pool and Hot Tub State of the Art Sanitizing Solutions with Fresh Mineral Water
- IP - King Technology
- Hot Tubs & Spas | Outdoor & Portable Spas | Bullfrog Spas
- Full Bullfrog Spas Patents | Bullfrog Spas
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