PylontechAuto App User Guide
- June 22, 2024
- PYLONTECH
Table of Contents
PylontechAuto App
Quick Guide V1.1
The pictures are for illustration purposes only.
The actual interface prevails.
Register & Log in
Register and log into your account.
Verification code login is only supported after you have
successfully registered an email account.
The interface for Android is different. The actual interface prevails.
Select Battery Model
Click to enter model selection page and select your model.
Connect
The connection method in this part applies to RT12100B-G31, RV12200, and
RT2450-G31.
Add devices according
to your actual needs.
For more information
about extension mode and basic mode, see the User Manual.
All device in Device List can be connected directly. You can click the name in the list to finish connection.
(Optional)
Scan the SN barcode or enter the Device SN to add Kit-C1.
Set the number of
series & parallel connection and select a channel.
The first device added will be the host device.
For the limit of devices in series & parallel connection, see the User Manual.
*If device connection is unstable, please change a channel.
Scan/enter the product SN bar code to add a battery or multiple batteries. 
Click Confirm and next
step to finish battery connection after all devices have been
added.
The connection method in this part applies to RT12100-G31.
Connect the devices with the matched
communication cable(s), and turn on the devices.
When connecting the devices in series and parallel, please
connect them in series first and then in parallel. Otherwise the data read by
the APP may be inaccurate.
For more information about the connection with communication cables, see the User Manual.
Keep your phone close to the device, and click its name to pair it with your phone.
Follow the steps below to set the number of series & parallel connection. 
Enable Heating Film
Heating film control is supported for RT12100G31.
View Battery Information
More Functions
FAQ
Why can’t I register an account?
• The email address has been registered. Please log in directly. • The email address is wrong. Please enter the correct address. • Verification information is blocked. Please check the email settings.
Why can't I select the battery model?
• If a blank page appears after clicking + on the overview page, and you cannot select the battery model. Please connect to the Wi-Fi network or turn on cellular data.
Bluetooth pairing failed?
• The Bluetooth of the phone is disabled. Please enable Bluetooth. • The battery is not turned on. Please turn on the battery. If the issue persists after solving the problems above, please contact [email protected].
The interface display does not fit my phone?
• Please send several screenshots of the interface and your phone model to [email protected].
*If the above content cannot solve your problem, please go to Profile → System Q&A for more information.
Master Instruments Pty Ltd
Official Australian Distribution
[email protected]