REDARC BCDC1250D Dual Input Multi Stage 12V In Vehicle Battery Charger Instruction Manual
- June 22, 2024
- REDARC
Table of Contents
REDARC BCDC1250D Dual Input Multi Stage 12V In Vehicle Battery Charger
THE BCDC1250D
The BCDC1250D Dual Input In-vehicle Battery Chargers feature technology designed to charge your auxiliary batteries to 100%, regardless of their type or size. The Dual Input In-vehicle Battery Chargers also feature a Maximum Power Point Tracking (MPPT) solar regulator. The unit will always take as much power from the unregulated Solar input as it can before supplementing that power, up to the maximum rated output, from Vehicle power input. The Dual Input In-vehicle Battery Chargers are suitable for all common types of automotive lead acid batteries and LiFePO4 lithium type batteries.
WARNING & SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS – THIS MANUAL CONTAINS IMPORTANT SAFETY INSTRUCTIONS FOR THE BCDC1250D BATTERY CHARGER. DO NOT OPERATE THE BATTERY CHARGER UNLESS YOU HAVE READ AND UNDERSTOOD THIS MANUAL AND THE CHARGER IS INSTALLED AS PER THESE INSTALLATION INSTRUCTIONS. REDARC RECOMMENDS THAT THE CHARGER BE INSTALLED BY A SUITABLY QUALIFIED PERSON. RISK OF EXPLOSIVE GASES:
WORKING IN VICINITY OF A LEAD-ACID BATTERY IS DANGEROUS. BATTERIES GENERATE EXPLOSIVE GASES DURING NORMAL OPERATION. FOR THIS REASON, IT IS OF UTMOST IMPORTANCE THAT YOU FOLLOW THE INSTRUCTIONS WHEN INSTALLING AND USING THE CHARGER.
-
The Battery Charger should not be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they are supervised or have been instructed on how to use the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the Battery Charger.
-
Do NOT alter or disassemble the Battery Charger under any circumstances. All faulty units must be returned to REDARC for repair. Incorrect handling or reassembly may result in a risk of electric shock or fire and may void the unit warranty.
-
Only use the Battery Charger for charging Standard Automotive Lead Acid, Calcium Content, Gel, AGM, SLI, Deep Cycle or Lithium Iron Phosphate type 12V batteries.
-
Check the manufacturer’s data for your battery and ensure that the ‘Maximum’ voltage of the profile you select does not exceed the manufacturer’s recommended maximum charging voltage. If the ‘Maximum’ voltage is too high for your battery type, please select another charging profile.
-
Check the manufacturer’s data for your battery and ensure that the ‘Continuous Current Rating’ of the charger does not exceed the manufacturer’s recommended maximum charging current.
-
When using the Battery Charger to charge a Lithium Iron Phosphate battery, only batteries that feature an inbuilt battery management system featuring inbuilt under and over voltage protection and cell balancing are suitable.
-
The Battery Charger is not intended to supply power to a low voltage electrical system other than to charge a battery.
-
Cable and fuse sizes are specified by various codes and standards which depend on the type of vehicle the Battery Charger is installed into. Selecting the wrong cable or fuse size could result in harm to the installer or user and/or damage to the Battery Charger or other equipment installed in the system. The installer is responsible for ensuring that the correct cable and fuse sizes are used when installing this Battery Charger.
-
NEVER smoke or allow a spark or flame in vicinity of battery or engine. This may cause the battery to explode.
PERSONAL SAFETY PRECAUTIONS -
To assist with the safe operation and use of the Battery Charger when connected to the battery:
- a) Wear complete eye protection and clothing protection. Avoid touching eyes while working near a battery.
- b) If battery acid contacts your skin or clothing, remove the affected clothing and wash the affected area of your skin immediately with soap and water. If battery acid enters your eye, immediately flood the eye with running cold water for at least 10 minutes and seek medical assistance immediately.
SPECIFICATIONS
Part Number | BCDC1250D |
---|---|
Continuous Current Rating | 50A |
Vehicle Input Fuse Rating | 60A (Not Supplied) |
REDARC FK60 recommended
Output Fuse Rating
Output Power| 750W
Vehicle Input Voltage Range1| 9-32V
Solar Input Voltage Range1| 9-32V (unregulated only)
Output Battery Type| Standard Lead Acid, Calcium content, Gel, AGM or LiFePO4
type only
|
Charging Profile| A| B| C| Li
– Maximum Voltage1 (refer to section 1.2.1)| 14.6V| 15.0V| 15.3V| 14.5V
– Float Voltage1| 13.3V| 13.6V
No Load Current| <100mA
Standby Current| <8mA
Operating Temperature| -10°C to 80°C / 14°F to 175°F
Minimum O/P Battery Volts| 4.2V
Weight| 1kg
Dimensions| 165x120x37mm
Warranty| 2 years
Standards| CISPR11, ECE Reg. 10
PRODUCT FUNCTION
The BCDC1250D is a four-stage, 12V DC-DC battery charger that operates from an alternator input of 12V or 24V and an unregulated 12V nominal solar panel input. The input voltage of the BCDC1250D can be above, below or equal to the output voltage making it ideal for charging an auxiliary 12V battery where the distance from the main battery may cause a significant voltage drop. The BCDC1250D is also designed to isolate the main battery from the auxiliary battery, to avoid over-discharging the main battery.
Display Panel
The front panel features 7 LEDs to display the charge profile and charge
status.
Charge Profile LEDs
The Dual Input In-vehicle Battery Charger features 4 different charging
profiles designed to suit your battery’s charging requirements. It is
recommended to refer to the charging specifications stated by the battery
manufacturer and the installation temperature chart below (Figure 1.2.1)
before selecting the profile for your installation. The selected Profile LED
will be on solid when the unit is ON and charging. A flashing profile LED
indicates that the unit is in standby mode and NOT charging.
Caution : Check the manufacturer’s data for your battery and ensure that the ‘Maximum’ voltage of the profile you select does not exceed the manufacturer’s recommended maximum charging voltage. If the ‘Maximum’ voltage is too high for your battery type, please select another charging profile.
Charge Status LEDs
The Charge Status LEDs indicate to the user which inputs are available and
what stage of the charge process is currently in.
Solar & Vehicle LEDs
The Solar and Vehicle LEDs will be ON when the input is available and in use
and OFF when the input is not available or not in use. If both LEDs are ON,
both input sources are available and in use. The Dual Input In-vehicle Battery
Charger uses Green Power Priority technology. This means the unit will always
supply as much power as possible from the Solar input before supplementing
this with power from the Vehicle input, to the maximum output of the unit or
required by the battery at the time.
Stage LED
The Stage LED indicates the charge profile stage. With any profile selected
the charger will output a 4-Stage type charging profile with Soft-Start,
Boost, Absorption and Float Stages.
Figure 1.3.2.1 outlines the LED sequences which indicate these stages and
Figure 1.3.4.1 explains the Charging Process.
Optional External LED
To provide charge status and error feedback away from the main unit, a basic
3V LED can be wired as show in Figures 2.7.1 and 2.7.2. If used, this external
LED is either OFF (BCDC not charging), ON (BCDC charging) or FLASHING (see
error codes in Section 1.5 Error Codes). A “12V” LED (3V with integrated
resistor) will not operate correctly if installed.
Charging Process
When the Charger is turned on, it will start ramping current from 0A up to the
full rated current, this is called Soft-Start and usually takes around 30
seconds. Once the full rated current is reached the charger will move into
Boost stage. The Boost stage maintains a constant current until the battery
voltage reaches its Absorption Voltage. The current in Boost stage may vary
during operation in order to maintain safe operating temperature, or to limit
the difference between input and output voltages. The Charger will then move
to Absorption stage which maintains a constant voltage level for a
predetermined period of time or until the current being drawn by the output
battery drops to less than 4A for 30 seconds; after which the Charger will
enter Float stage. Float stage maintains 13.3V (13.6V for LiFePO4) on the
output battery, keeping the battery topped up. This counteracts the battery’s
self discharging or loads applied to the battery. When the battery loses
charge, the Charger will move back into the Boost stage.
Caution : When using the Battery Charger to charge a Lithium Iron
Phosphate battery, only batteries that feature an inbuilt battery management
system featuring inbuilt under and over voltage protection and cell balancing
are suitable.
Turn On/Off Thresholds
Input | 12V Vehicle Input | 24V Vehicle Input | Solar | |
---|---|---|---|---|
Input Trigger Settings | Standard | Low Voltage | Standard | |
Low Voltage | N/A | |||
Input Open Circuit Low voltage conditions *1 | Turn ON |
ABOVE
| 13.2V| 12.0V| 26.4V| 24.0V| 9.0V
Turn OFF
BELOW
| 12.7V| 11.9V| 25.4V| 23.8V| 9.0V
Input Loaded Low voltage conditions*2| Turn OFF instantly
BELOW
| 8.0V| 16.0V| 9.0V
Turn OFF after 20s
BELOW
| 9.0V| 18.0V| N/A
Input Over voltage shutdown
| Turn ON
BELOW
| 15.5V| 32V
Turn OFF instantly
ABOVE
| 16.0V| 32.5V| 33.0V
Turn OFF after 20s
ABOVE
| 15.6V| 32.1V| N/A
Output Under voltage shutdown *1| Shutdown if Output Battery < 4V
- Tested every 100 Seconds.
- Constantly tested.
There is a maximum 20 second delay before the charger will produce an output any time a source is introduced into the system, this allows the unit to provide optimum input sharing and effective battery isolation.
Error Codes
In the event of a fault with the unit installation, either battery or solar
panel, the LEDs on the unit will flash to indicate the fault type. Flashing
sequences and the LEDs that display them are described in the table below.
LED State | Description | Display LEDs |
---|---|---|
1 flash (1 flash, 3.5s off) | Internal Hardware Fault | ALL |
2 flash (2 flashes, 3.5s off) | Unit under temp fault | ALL |
3 flash (3 flashes, 3.5s off) | Unit over temp fault | ALL |
4 flash (4 flashes, 3.5s off) | Output Battery Fault (Volts too high) | ALL |
5 flash (5 flashes, 3.5s off) | Input under voltage (Vehicle or Solar) | Vehicle |
or Solar LED
6 flash (6 flashes, 3.5s off)| Input over voltage (Vehicleor Solar)| ALL
Battery Test Mode
The unit features a battery test mode which occurs every 100 seconds. The test
mode is designed to both test that the input conditions are still met and
check for the presence of a battery on the output of the unit. This feature is
designed to protect the vehicle battery from over discharge and protect the
vehicle and wiring in the event of damage to the output connection. During low
output current situations (when in Float mode for example) this battery test
may take up to 60 seconds to complete.
INSTALLATION
Install Location
The charger is suitable for mounting in the cabin of the vehicle, along a
chassis rail or in the engine bay (ensure the unit does not become covered by
a build up of mud or other). If mounting in an engine bay, locate the unit
away from high temperature areas for maximum performance. Choose locations
such as on the inner guard, behind a headlight or behind the grille to one
side of the radiator. The unit will operate optimally below 55°C/130°F with
good airflow. At higher temperatures the unit will derate output current up to
80°C/ 175°F at which point the unit will turn OFF.
It is important to ensure the charger is mounted as close as possible to the battery being charged (auxiliary battery). Certain batteries are better suited to each of these types of installations so it is important to select the correct battery type. For more information consult your battery manufacturer’s specifications. Lithium type (LiFePO4) batteries are not suitable for engine bay installations. Refer to Figure 1.2.1 for selecting the best Charge Profile for your installation. The charger should be mounted in any orientation (so that the front decal is visible) using the 4 mounting tabs provided on the heatsink (refer Figure 2.1.1) using suitably sized screws.
Charge Profile Selection (ORANGE Wire)
- The ORANGE wire is used to select the Maximum output voltage. This is achieved by connecting in the following way:
- To select Profile A leave the ORANGE wire disconnected. This will set the Maximum voltage to 14.6V.
- To select Profile B connect the ORANGE wire to Common Ground. This will set the Maximum voltage to 15.0V.
- To select Profile C connect the ORANGE wire to the RED wire (Input source positive). This will set the Maximum voltage to 15.3V.
- To select the Li Profile connect the ORANGE wire to the GREEN wire (LED output). This will set the charger to Lithium mode.
Caution : Check the manufacturer’s data for your battery and ensure that the Maximum voltage of the profile you select does not exceed the manufacturer’s recommended maximum charging voltage. If the Maximum voltage is too high for your battery type, please select another charging profile.
Input Trigger Settings (BLUE Wire)
The BLUE wire is used to switch the vehicle input turn ON trigger mode
between:
- Standard trigger (for fixed voltage or temperature compensating alternators)
- Low Voltage trigger (for variable voltage alternators)
Input Mode
|
Blue Wire Connection
| 12V Mode| 24V Mode
---|---|---|---
ON above| OFF below| ON above| OFF below
Standard| Not Connected| 13.2V| 12.7V| 26.4V| 25.4V
Low Voltage| Vehicle Ignition| 12.0V| 11.9V| 24.0V| 23.8V
Cable sizing
Below is a table outlining the required cable size for a given cable install
length. Please refer to this table for Vehicle Input, Solar Input, Ground and
Battery Output cable thickness requirements. Always choose a wire cross
sectional area equal to or greater than what is specified below.
Part Number| Cable Install Length
(m) (ft)
| Recommended Wire Cross Section (mm²)| Closest (BAE, B &S, AWG)
---|---|---|---
BCDC1250D| 1 – 5| 3 – 16| 13.56| 6
5 – 9| 16 – 30| 20.28| 4
Caution : Cable and fuse sizes are specified by various codes and standards which depend on the type of vehicle the Battery Charger is installed into. Selecting the wrong cable or fuse size could result in harm to the installer or user and/or damage to the Battery Charger or other equipment installed in the system. The installer is responsible for ensuring that the correct cable and fuse sizes are used when installing this Battery Charger. Cabling is recommended to be away from heat sources and in protected areas, especially when installing or routing in engine bay.
Wiring
The heavy gauge wires on the BCDC1250D unit carry peak currents of up to 55A and it is important to make a good, low resistance, electrical connection that will not degrade over time. Failure to make a good, reliable contact may result in breakdown of the wire insulation and cause a short circuit, or worst case a fire. We recommend that this activity be undertaken by an appropriately trained person. REDARC recommends using a soldered butt splice crimp connection that is covered with heat shrink. See Figure 2.5.1. REDARC does not recommend using standard red/blue/yellow blade connections as they are not rated for either the current required or gauge of wire supplied on the unit. Crimping provides good mechanical connection, soldering provides a long lasting electrical connection and forming of the heatshrink will prevent any shorting/ contact with your vehicle chassis.
Fusing
REDARC recommend using MIDI style bolt down fuses as they ensure a low
resistance connection. The REDARC FK60 fuse kits are recommended. Blade type
fuses are not recommended as they can result in a high resistance connection
which causes excess heat and may damage the fuse holder and/or the wiring.
Self-resetting circuit breakers are not recommended as they may trip
prematurely due to the heat generated by the current flowing through the
wires.
Typical Setup
NOTE : BCDC1250D will only accept input from an unregulated solar panel.
TROUBLESHOOTING
There are no LEDs ON at all…
This indicates that there is no battery connected to the output (BROWN wire)
or that battery is not at a suitable voltage level to be charged AND the input
(YELLOW/RED wire) of the charger is not connected.
- Check the Auxiliary battery is above 4.2V
- Check all wiring to the charger and battery, particularly the Ground (BLACK wire).
- Check fuses are intact and properly connected. If the problem is still evident please contact your local Auto-Electrician.
The ‘Charge Profile’ LED is flashing…
This indicates that either Output or Input is not valid. Specifically, an
Auxiliary battery, at a suitable voltage level to be charged, is connected to
the output of the charger however there is currently no valid charging source
OR a valid charging source is available but the Auxiliary battery is not at a
suitable voltage level to be charged or is not connected.
- Check that the Vehicle (RED wire) and/or Solar (YELLOW wire) are electrically connected
- a. The Vehicle (RED wire) should connect directly to the Vehicle battery positive terminal via an adequately rated fuse
- b. The Solar (YELLOW wire) should connect directly to the Solar Panel positive terminal/wire.
- Check that the Ground (BLACK wire) is connected to the Auxiliary battery and Chassis Earth and/ or the Solar Panel negative terminal/wire.
- Check the Auxiliary battery is above 4.2V
- Check all wiring to the Auxiliary battery, particularly the Ground (BLACK wire).
- Check fuses are intact and properly connected.
If the problem is still evident please see the relevant points below.
I have Solar connected but the ‘Solar’ LED is OFF…
This indicates that the required turn ON conditions for this source have not
been met. Either the Open Circuit Voltage at the YELLOW wire on the charger is
below 9V or there is not sufficient power available
from the Solar Panel (due to poor light conditions or a faulty panel).
- Is the sun out? No or low sunlight levels mean low power to your solar panels.
- Check that the solar panel is not being shaded (by a tree etc.)
- Check the voltage at the YELLOW wire, as close as possible to the charger, is above 9V.
- Check all wiring to the Solar Panel, particularly the Ground (BLACK wire).
- Ensure you have an unregulated solar panel.
Allow up to 2 minutes after any change for the unit to recognise the input, if the problem is still evident please contact your local Auto-Electrician.
The BCDC is connected to the ‘Vehicle’ but the Vehicle LED is OFF…
This indicates that the required turn ON conditions for this source have not
been met OR the Solar input is supplying the full input power requirements of
the charger. With the BLUE wire left unconnected, the voltage at the RED wire
must be above 13.2V for a 12V installation or above 26.4V for a 24V
installation. With the BLUE wire connected to Ignition, Ignition must be on
and the voltage at the RED wire must be above 12.0V for a 12V installation or
above 24.0V for a 24V installation.
- Check that the vehicle is running.
- Check the voltage on the RED wire is above the required turn ON threshold for your installation. (See section 1.4 on page 6)
- Check all wiring to the Vehicle battery, particularly the Ground (BLACK wire). If the problem is still evident please contact your local Auto-Electrician.
FREQUENTLY ASKED QUESTIONS
Q: The BCDC Dual Input turns ON at 13.2V(12V) and OFF at 12.7V(11.9V), but you say it operates down to 9V, explain?
A : The BCDC Dual Input will turn OFF for a split second every 100 seconds to measure the unloaded voltage at the battery. When the BCDC Dual Input turns off it is not drawing any load from the start battery, no load means that there is no voltage drop over the cable run. This allows the BCDC Dual Input to measure the actual battery voltage, or the voltage at the battery. If this actual battery voltage is below 12.7V(11.9V), the BCDC Dual Input will turn OFF. At any other time during the charging process, if the voltage at the BCDC Dual Input drops below 9V the BCDC Dual Input will turn OFF.
Q: How does the BCDC Dual Input charge an Auxiliary battery at 14V when it only gets 9V in?
A : The BCDC Dual Input can act as both a reducer and a booster, so it can operate from a voltage of above, equal to or below the desired output voltage. The unit is also microprocessor controlled allowing it to output a Redarc proprietary charging algorithm independent of the input. This allows the unit to charge specific to the battery type even if the input voltage is low due to voltage drop.
Q: Where should I mount the BCDC Dual Input Unit?
A : The BCDC Dual Input should be mounted as close as possible to the battery being charged (generally called the Auxiliary or House battery). If the Auxiliary battery is located under the bonnet, pick a location for the BCDC Dual Input that is close to the battery and away from any direct engine heat. If the BCDC Dual Input is to be mounted into a Caravan or Camper, near or in the battery compartment is generally the best position. It is also a good idea to mount the BCDC Dual Input to a metal surface if possible to ensure optimal heat dissipation, though this is not crucial.
Q: What does the charger do if the temperature around it rises above its
operating temperature?
A : As the temperature of the BCDC Dual Input rises above a certain level
the current capacity of the output is decreased gradually in order protect
both the battery and the BCDC Dual Input unit.
Q: If I use the BCDC Dual Input to charge my auxiliary battery do I still need to install a battery isolator?
A: The BCDC Dual Input incorporates the functionality of a battery isolator, it will turn ON and start charging when it senses that the vehicle has started and similarly it will turn OFF when the vehicle is turned OFF.
Q: I’ve heard that you shouldn’t charge 2 batteries of different chemistries from the same source, will I have any problems charging my AGM or Gel auxiliary battery from my Lead Acid start battery?
A : The BCDC Dual Input does not ‘link’ the batteries together like a battery isolator does, it is a DC-DC battery charger. The output from the unit is tailored specifically to the selected output battery type, and therefore allows the optimal charging of the auxiliary battery, no matter what chemistry your start battery is.
Q: My BCDC Dual Input is setup for 12V Alternator input but will not start
when the vehicle is turned On, I’ve followed the trouble shooting guide and
the setup is fine, what’s the
problem?
A : The most likely cause of this issue is that the BCDC Dual Input is somehow ‘stuck’ in 24V mode. Try removing the ‘Vehicle’ (RED) wire and reconnecting it. If the problem still exists please contact Redarc Electronics.
Q: Can the BCDC Dual Input charge from Solar and Vehicle power at the same time?
A : Yes. The BCDC Dual Input will always attempt to supply power from the Solar source first (when available) and will supplement this input with power from the Vehicle source (when available).
Q: Can the BCDC Dual Input operate with only a single power source input?
A : Yes. The BCDC Dual Input will operate as a stand-alone solar
regulator when only Solar (YELLOW wire) is
connected or it will operate as a DC charger when only the Vehicle (RED wire)
is connected.
TWO YEAR PRODUCT WARRANTY
Over the last three decades our company has established a reputation as the power conversion specialist. A 100% Australian-owned company, we have met the needs of customers in transport and other industries through exciting, innovative thinking.
We believe in total customer satisfaction and practice this by offering our customers:
- Technical advice free of jargon and free of charge
- Prompt turnaround of orders throughout Australia and globally
- Friendly, personalised, professional service and product support
In the unlikely event that a technical issue arises with a Redarc product, customers are encouraged to initially contact the Redarc Technical Support Team on (08) 8322 4848 or power@redarc.com.au for prompt and efficient diagnosis and product support. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits of this Warranty are in addition to other rights and remedies available at law in respect of the Products and shall not derogate from any applicable mandatory statutory provisions or rights under the Australian Consumer Law. Redarc Electronics Pty Ltd atf the Redarc Trust trading as Redarc Electronics (“Redarc”) offers a warranty in respect of its Products where the Products are purchased from an authorised distributor or reseller of Redarc by a person (“Purchaser”), on the terms and conditions, and for the duration, outlined below in this document (“Warranty”).
-
In this Warranty, the term Products means:
-
all products manufactured or supplied by Redarc (excluding its solar products which are covered by Redarc’s Solar Product Warranty); and
-
any component of or accessory for any product in clause 1.1 manufactured or supplied by Redarc.
Offer and duration of product warranties -
Redarc warrants that its Products will be free, under normal application, installation, use and service conditions, from defects in materials and workmanship affecting normal use, for 2 years from the date of purchase (Warranty Period).
-
Where a Product malfunctions or becomes inoperative during the Warranty Period, due to a defect in materials or workmanship, as determined by Redarc, then subject to further rights conferred by the Australian Consumer Law on the Purchaser,
Redarc will, in exercise of its sole discretion, either: -
repair the defective Product;
-
replace the defective Product; or
-
provide a refund to the Purchaser for the purchase price paid for the defective Product, without charge to the Purchaser.
-
The warranty given by Redarc in clause 3 covers the reasonable costs of delivery and installation of any repaired or replaced Products or components of Products to the Purchaser’s usual residential address notified to Redarc, together with the reasonable costs of removal and return of any Products determined by Redarc to be defective.
-
If the Purchaser incurs expenses of the nature referred to in clause 4 in the context of making a claim pursuant to this Warranty that is accepted by Redarc, the Purchaser will be entitled to claim for reimbursement of those expenses which Redarc determines, in exercise of its sole discretion, to be reasonably incurred, provided that the claim is notified to Redarc in writing at the postal address or email address specified in clause 21 and includes:
-
details of the relevant expenses incurred by the Purchaser; and
-
proof of the relevant expenses having been incurred by the Purchaser.
Exclusions and limitations -
This Warranty will not apply to, or include any defect, damage, fault, failure or malfunction of a Product, which Redarc determines, in exercise of its sole discretion, to be due to:
-
normal wear and tear or exposure to weather conditions over time;
-
accident, misuse, abuse, negligence, vandalism, alteration or modification;
-
non-observance of any of the instructions supplied by Redarc, including instructions concerning installation, configuring, connecting, commissioning, use or application of the Product, including without limitation choice of location;
-
failure to ensure proper maintenance of the Product strictly in accordance with Redarc’s instructions or failure to ensure proper maintenance of any associated equipment or machinery;
-
repairs to the Product that are not strictly in accordance with Redarc’s instructions;
-
installation, repairs or maintenance of the Product by, or under the supervision of, a person who is not a qualified auto electrician or technician, or if nongenuine or non-approved parts have been fitted;
-
faulty power supply, power failure, electrical spikes or surges, lightning, flood, storm, hail, extreme heat, fire or other occurrence outside the control of Redarc;
-
use other than for any reasonable purpose for which the Product was manufactured;
-
any indirect or incidental damage of whatever nature outside the control of Redarc.
-
Warranty claims in respect of a Product must be made in writing to Redarc at the postal address or email address specified in clause 21 within the Warranty Period. Such claims must include the following:
-
details of the alleged defect or fault and the circumstances surrounding the defect or fault;
-
evidence of the claim, including photographs of the Product (where the subject of the claim is capable of being photographed);
-
the serial number of the Product, specified on the label affixed to the Product; and
-
proof of purchase documentation for the Product from an authorised distributor or reseller of Redarc, which clearly shows the date and place of purchase. The return of any Products without the prior written instructions of Redarc will not be accepted by Redarc.
-
Without limiting any other clause in this Warranty, Redarc has the right to reject any
Warranty claim made by a Purchaser pursuant to this Warranty where: -
the Purchaser does not notify Redarc in writing of a Warranty claim within the Warranty Period;
-
8.2 the Purchaser does not notify Redarc in writing of a Warranty claim within 1 month of becoming aware of the relevant circumstances giving rise to the claim, so that any further problems with the Product are minimised;
-
the serial number of the Product has been altered, removed or made illegible without the written authority of Redarc;
-
the Purchaser is unable to provide proof of purchase documentation in accordance with clause 7.4 or evidence that the Product was properly installed and removed (if relevant), and that proper maintenance has been performed on the Product, by, or under the supervision of, a qualified auto electrician or technician, in accordance with the instructions of Redarc.
-
If the Product is found to be working satisfactorily on return to Redarc or upon investigation by Redarc, the Purchaser must pay Redarc’s reasonable costs of testing and investigating the Product in addition to shipping and transportation charges. Where Redarc is in possession of the Product, the Product will be returned to the Purchaser on receipt of the amount charged.
-
Any replaced Products or components of Products shall become the property of Redarc.
-
Redarc may, in exercise of its sole discretion, deliver another type of Product or component of a Product (different in size, colour, shape, weight, brand and/or other specifications) in fulfilling its obligations under this Warranty, in the event that Redarc has discontinued manufacturing or supplying the relevant Product or component at the time of the Warranty claim, or where such Product or component is superior to that originally purchased by the Purchaser.
Other conditions of Warranty -
If the Purchaser acquired a Product for the purpose of resupply, then this Warranty shall not apply to that Product.
-
In particular, the sale of a Product via an online auction, online store or other internet website by a party that is not an authorised distributor or reseller of the Product will be deemed to be a resupply within the meaning of the Australian Consumer Law and will render this Warranty void, as Redarc has no control over the storage, handling, quality or safety of Products sold by such persons.
-
A Purchaser shall only be entitled to the benefit of this Warranty after all amounts owing in respect of the Product have been paid.
-
While Redarc warrants that the Products will be free from defects in materials and workmanship in the circumstances set out in this Warranty, to the maximum extent permitted by law Redarc does not warrant that the operation of the Products will be uninterrupted or error-free.
-
To the maximum extent permitted by law, Redarc’s determination of the existence of any defect and the cause of any defect will be conclusive.
-
Spare parts or materials for the Products are guaranteed to be available for a period of at least 2 years after purchase of the Products.
-
The agents, officers and employees of any distributor or reseller of the Products and of Redarc are not authorised to vary or extend the terms of this Warranty.
-
Redarc shall not be responsible or liable to the Customer or any third party in connection with any non-performance or delay in performance of any terms and conditions of this Warranty, due to acts of God, war, riots, strikes, warlike conditions, plague or other epidemic, fire, flood, blizzard, hurricane, changes of public policies, terrorism and other events which are beyond the control of Redarc. In such circumstances, Redarc may suspend performance of this Warranty without liability for the period of the delay reasonably attributable to such causes.
-
If a clause or part of a clause in this Warranty can be read in a way that makes it illegal, unenforceable or invalid, but can also be read in a way that makes it legal, enforceable and valid, it must be read in the latter way. If any clause or part of a clause in this Warranty is illegal, unenforceable or invalid, that clause or part is to be treated as removed from this Warranty, but the rest of this Warranty is not affected.
Redarc’s contact details
21. Redarc’s contact details for the sending of Warranty claims under this
Warranty are:
Redarc Electronics Pty Ltd
23 Brodie Road (North), Lonsdale SA 5160
Email:power@redarc.com.au
Telephone: +61 8 8322 4848
Free technical assistance!
For product and technical support contact your regional distributor, call our
head office between 8:00am to 5:30pm Australian Central Standard Time, Monday
to Friday or send an email using the regional specific details outlined below.
For specific USA
Warranty terms
please visit…
www.redarcelectronics.com
Documents / Resources
|
REDARC BCDC1250D Dual Input Multi Stage 12V In Vehicle Battery
Charger
[pdf] Instruction Manual
BCDC1250D Dual Input Multi Stage 12V In Vehicle Battery Charger, BCDC1250D,
Dual Input Multi Stage 12V In Vehicle Battery Charger, Input Multi Stage 12V
In Vehicle Battery Charger, 12V In Vehicle Battery Charger, Vehicle Battery
Charger, Battery Charger, Charger
---|---
References
- REDARC : Automotive Electronics, DC Charging & Brake Control
- REDARC : Automotive Electronics, DC Charging & Brake Control
- REDARC : Automotive Electronics, DC Charging & Brake Control
- REDARC : Automotive Electronics, DC Charging & Brake Control
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>