WASP POS Hardware Kit Installation Guide
- June 16, 2024
- Wasp
Table of Contents
Portal > Knowledgebase > Hardware > POS Equipment > Driver installation
fails in
Windows 8 and 10: disable driver signing
Driver installation fails in Windows 8 and 10: disable driver signing
Internal User – 2017-04-10 – in POS Equipment
In versions of Windows before 8 and 10, if you were loading a driver that was
not digitally signed, meaning Microsoft had tested and approved it, you would
get a message alerting you to that fact, but it would allow you to continue
anyway. In Windows 8 and 10, the default behavior is to just fail the install,
with no option to continue, and no messaging indicating why the installation
failed.
Procedure to disable driver signing enforcement:
- Bring up Charms Bar: Windows-C keys on keyboard, or mouse down right side of screen.
- Click on Settings (gear icon).
- Click on Change PC Settings link.
- On left, click Update & Recovery (if it’s not there, General, and go to step 6).
- On left, click on Recovery.
- On right, under Advanced Startup (might need to scroll down), click Restart Now button.
- Click on Troubleshoot.
- Click Advanced Options.
- Click Startup Settings.
- Click Restart button.
- When the menu appears, press the F7 function key to Disable Driver Signature Enforcement. The PC will restart.
- After the PC reboots again, you will be able to see a previously installed printer or be able to install the printer successfully.
Adapted from:
- How to install the Wasp Pole Display
- Thermal Receipt Printers: Printer Driver (v3.51, older, deprecated)
References
- How to Disable Driver Signature Verification on 64-Bit Windows 8 or 10 (So That You Can Install Unsigned Drivers)
- Wasp Helpdesk
- Knowledgebase - Wasp Helpdesk
- Driver installation fails in Windows 8 and 10: disable driver signing - Knowledgebase / Hardware / POS Equipment - Wasp Helpdesk
- How to install the Wasp Pole Display - Knowledgebase / Hardware / POS Equipment - Wasp Helpdesk
- Knowledgebase / Hardware - Wasp Helpdesk
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>