roborock S8 MaxV Ultra Robotic Vacuum Cleaner User Manual

: June 15, 2024
: Roborock

Table of Contents

roborock S8 MaxV Ultra Robotic Vacuum Cleaner
Safety Information
Battery and Charging
Product Overview
Installation
Connecting to the App
Instructions for Use
Basic Parameters
Common Issues
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roborock S8 MaxV Ultra Robotic Vacuum Cleaner

Safety Information

WARNING

For the purposes of recharging the battery, only use the detachable supply unit roborock EWFD13HRR or EWFD14HRR provided with this product.
To prevent injury caused by blades used to cut hair inside the main brush cover, make sure to install two main brushes in place before installing the main brush cover.
The product must be switched off and the plug must be removed from socket outlet before cleaning or maintaining the product.
In order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.

CAUTION

Only use the product in accordance with the User Manual. Any loss or damage caused by improper use will be borne by the user.
Make sure dustbin, washable filter, dust bag, side brush, mop cloths, main brushes and main brush cover are installed in place before cleaning.
Do not sit or stand on the robot or dock.
To prevent corrosion or damage, do not use any disinfectant and only use cleaning solution recommended by Roborock in the solution cartridge.
Do not put any low objects (such as shoes, mats) near raised areas like stairs. Otherwise, the robot may fall down caused by malfunctional sensors.
To prevent water damage, make sure that the floor where the robot operates is free of water.
Do not use this product on elevated surfaces without barriers such as the floor of a loft, an open-ended terrace, a slide, or top of furniture.
To prevent blocking the product and to avoid damage to valuables, remove lightweight items (such as plastic bags) and fragile objects (such as vases) from the floor before cleaning.
Do not use the product to clean hard or sharp objects (such as decoration wastes, glass, and nails) to avoid scratching the robot or the floor.
Before placing the robot into storage, charge it fully, turn it off, and then choose a cool, dry place. Recharge it at least every three months to avoid battery overdischarge.
Do not place any object near the suction inlet of the dock.
Do not put fingers into the seam of the dock to avoid possible injury.
Do not operate the product in a room where an infant or child is sleeping.
Do not carry the robot using vertical bumper, top cover, side brush or bumper. Do not move the dock by lifting the dock base, water tank handles or dust container cover.
Make sure the robot is compatible with the dock, otherwise emptying or charging may fail.
Do not use the dock to pick up stones, paper scraps, or other objects that may block the air duct. If the air duct gets blocked, clean it immediately.
Place the dock on a hard, flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air.
Do not place any object, child, or pet on the product or dock, or cover it with any item (including dust-proof cover) whether it is in operation or not.
Do not pick up anything burning or smoking, such as cigarettes, matches, or hot ashes.
Do not use the dock to pick up flammable or explosive objects such as fire lighter, gasoline, and toner used in printers or copiers.
Do not rinse the robot and the dock.
To avoid burns from hot water, do not touch the water outlets.

Battery and Charging

WARNING

Always use a properly grounded power outlet to minimize the risk of electric shock. If such a socket is not available, consult an electrician to make one available.
Be sure that the supply voltage meets the requirements listed on the dock.
Only use the power cord provided with the product to prevent potential smoke, heat, or fire.
Do not use the product with any type of power adapter, as this may cause danger and void the warranty.
Do not discard waste batteries. Leave them with a professional recycling organization.
If the dock is placed in an area susceptible to thunderstorms or with unstable voltage, take protection measures.
Unplug the power cord before placing the dock into storage.
To transport the product, make sure it is powered off and shut down, and empty the remaining fluid in the water tanks. At the same time, empty and rinse the cleaning solution cartridge, leave it air dry completely and then reinstall it. Original packaging is advised.

International Symbols Explanation
PROTECTIVE EARTH (Protective Ground) symbol [symbol IEC 60417-5019 (2009-02)]

Product Overview

Robot (Top View)
Mop Only/Child Lock

Press to start Mop Only
Press and hold for 3 seconds to enable/disable Child Lock

Power/Clean

Press and hold to turn the robot on or off
Press to start cleaning

Power Indicator Light

White: Battery level ≥ 15%
Red: Battery level < 15%
Breathing: Charging or starting up
Flashing red: Error
Flashing red and white alternately: Remote viewing or cruising

Dock

Press to start docking/emptying
Press and hold to wash the mop cloths

Press any button to pause the robot during cleaning or docking.

A1-1—Voice Assistant Indicator Light

Flashing slowly: Starting up
Flashing quickly: Waiting for voice commands

A1-2—Vertical Bumper
A1-3—LiDAR Sensor
A1-4—Microphones
For use with video calls and voice control.
A1-5—Wall Sensor
A1-6—Reactive AI Obstacle Recognition Sensor
A1-7—Dock Locator
A1-8—LED Fill Light

Robot (Bottom View)

Cliff Sensors
Carpet Sensor
Omnidirectional Wheel
Flexible Side Brush
Main Brushes
Main Brush Cover Latches
Main Wheels

Robot (Top Cover Removed)

Magnetic Top Cover
WiFi Indicator Light
• Off: WiFi disabled
• Flashing slowly: Waiting for connection
• Flashing quickly: Connecting
• Steady: WiFi connected
Reset Button
Charging Contacts
Communication Sensor
Self-Filling Port
Positioning Button
Air Outlets
VibraRise Module
Bumper

VibraRise Module

Mop Cloth Attachment Slot
Vibration Module
Edgewise Mopping Module

Note: The mop cloth mounts are non-detachable.

VibraRise Mop Cloth
Hook and Loop Pads
Note: Secure the mop cloth flat in place.

Edgewise Mop Cloth
Mop Cloth Screw

Dustbin

Dustbin Latch
Filter Latch
Air Inlet
Washable Filter
Suction Inlet

Dock Base
Disposable Dust Bag
Power Cord

Empty Wash Fill Dock

Water Tank Handle
Water Tank Lid
Water Tank Latch
Clean Water Tank
Drying Air Outlets
Cleaning Tank of Edgewise Mopping Module
Dock Base
Charging Contacts
Robot Refill Port
Dirty Water Tank
Status Indicator Light
• Breathing: Emptying/Mop washing
• Red: Dock error
• Dim: Charging/Drying
• Off: Powered off
Dust Container Cover
Mop Washing Module
High-Speed Maintenance Brush
Washing Strip
Water Outlets
Maintenance Brush Latch
Cleaning Solution Cartridge
Dust Bag Slot
Filter
Dock Location Beacon
Suction Inlet
Water Filter

Power Cord Storage

Cord Storage Slot
Power Port
Cord Outlets
Note: Power cord can exit at either side.

Installation

Important Information

Tidy cords, hard or sharp objects (such as nails and glass), and loose items from the ground and move any unstable, fragile, precious, or dangerous items to prevent personal injury or property damage due to items becoming tangled in, struck by, or knocked over by the robot.
When using the robot in a raised area, always use a physical security barrier to prevent accidental falls that may result in personal injury or property damage.

Notes:

When using the robot for the first time, follow it throughout its whole cleaning route and watch for potential problems. The robot will be able to clean by itself in future uses.
To prevent excessive buildup of dirt on the mop cloths, floors should be vacuumed at least three times before the first mopping cycle.

Positioning the Dock

Place the dock on a hard, flat floor (wood/tile/concrete etc.), flat against a wall, and remove the foam used to secure the mop washing module in shipment at the bottom.
Attach the dock base by pressing down both sides of the base firmly, and then pressing the connecting part in the middle until you hear a click.
Connect the power cord to the back of the dock, and keep the excess cord inside the storage slot.
Reserve a space of at least 0.82 m (2.7 ft) in height, 0.42 m (1.4 ft) in width and 1 m (3.3 ft) in depth. Make sure that the location has good WiFi access for a better experience with the mobile app. Plug in and make sure that the status indicator light is on.
More than 0.82 m (2.7 ft)
More than 1 m (3.3 ft)
More than 0.42 m (1.4 ft)

Notes:

If the power cord hangs vertically to the ground, it may be caught by the robot, causing the dock to be moved or disconnected.
The status indicator light is bright when the dock is powered on, and dim during robot charging or mop cloth drying.
The status indicator light turns red if an error occurs.
Place the dock on a hard, flat floor away from fire, heat, and water. Avoid narrow spaces or locations where the robot may be suspended in the air.
Placing the dock on a soft surface (carpet/mat) may cause the dock to tilt and cause docking and departing problems.
Keep the dock away from direct sunlight or anything that may block the dock location beacon, otherwise the robot may fail to return to the dock.
Do not use the dock without the clean water tank, dirty water tank, high-speed maintenance brush, dust container cover, disposable dust bag, cleaning tank of edgewise mopping module, cleaning solution cartridge, or water filter.
Maintain the dock according to the Routine Maintenance. Do not clean the dock power cord and charging contacts with a wet cloth or tissue.
All docks are subject to water-based tests before leaving the factory. It is normal that a small amount of water remains in the waterway of the dock.

Powering On & Charging
Press and hold to power on the robot. Wait until the power indicator light is steady, and then place the robot in front of the dock. Make sure that the dock is plugged in. Then, press and the robot will automatically return to the dock for charging. The robot is equipped with a built-in high-performance lithium- ion rechargeable battery pack. To maintain battery performance, keep the robot charged.
Dock status indicator light dim, robot power indicator light breathing: Charging

Connecting to the App

Download the App
Search for “Roborock” in the App Store or Google Play or scan the QR code to download and install the app.
Reset WiFi
Remove the magnetic top cover and find the WiFi indicator light.
Press and hold and simultaneously until you hear the “Resetting WiFi” voice message. The reset is complete when the WiFi indicator light flashes slowly. The robot will then wait for a connection.
Note : If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.
Add Device
Open the Roborock app, tap the “Scan to Connect” or “Search for Device” button and add your device following the in-app guide.

Notes:

The actual process may vary due to ongoing app updates. Follow the guide provided in the app.
Only 2.4 GHz WiFi is supported.
If the robot waits more than 30 minutes for a connection, WiFi will be automatically disabled. If you want to reconnect, reset the WiFi before proceeding.

Instructions for Use

Filling the Clean Water Tank
Lift the clean water tank, open its top cover, and then fill it with tap water. After filling, close the cover and put the clean water tank back to the dock.

Notes:

To avoid deformation, only use cold water.
If any water stains remain on the outside of the water tank, wipe them with a soft, dry cloth before reinstalling the tank.
To prevent a high concentration of cleaning solution, add solution only to the cleaning solution cartridge.
The lid of clean water tank is non-detachable.

Adding the Cleaning Solution

Remove the dust container cover, pull out the entire cleaning solution cartridge by its bottom handle, and then place it on a hard, flat surface.
Note: To prevent the dust container cover from falling and hitting the robot, remove the cover with both hands, one on each side.
Open the lid of the cartridge and add cleaning solution.
Close the lid and put the cartridge back to the dock. Press down the cartridge until you hear it lock with a click.
Install the dust container cover in place to make sure the dust container is securely sealed.

Notes:

Make sure that the cleaning solution cartridge is entirely removed before adding cleaning solution.
To prevent corrosion or damage, do not use any disinfectant and only use cleaning solution recommended by Roborock in the solution cartridge.
Cleaning solution is not included in the package. Purchase one if needed.

Turning On/Off
Press and hold to turn on the robot. The power indicator light will come on, and the robot will be on standby.
Press and hold to turn off the robot and complete the cleaning cycle.
Note: The robot cannot be turned off when it is being charged.

Starting Cleaning

Press to start cleaning. The robot will plan its cleaning route and in each room, it firstly draws out zone edges and then fills the room in a zigzag pattern. In so doing, the robot cleans all rooms one by one, thoroughly and efficiently.

Notes:

To make sure the robot returns to the dock automatically, start the robot from the dock and do not move the dock during cleaning.
Cleaning cannot start if the battery level is too low. Allow the robot to charge before starting a cleanup.
If cleaning is completed in less than 10 minutes, the robot will clean the area twice.
If the battery runs low during a cleaning cycle, the robot will automatically return to the dock. After charging, the robot will resume where it left off.
The robot will retract the mop cloth mounts to clean the carpet. You can also set the carpet as a no-go zone in the app to avoid it.
Before starting each cleaning task, make sure that the mop cloths have been properly installed.

Spot Cleaning

Press and simultaneously to start spot cleaning.
Cleaning range: The robot cleans a 1.5m (4.9 ft) × 1.5m (4.9 ft) square area centered on itself.
Note: After spot cleaning, the robot will automatically return to the starting point and be on standby.

Mop Only
Press to start Mop Only. The main brushes rise, the main brushes and fan stop operating, and the VibraRise module lowers.
Note: Compared with the traditional cleaning mode, noise emanating from Mop Only is much lower.

Pause
When the robot is running, press any button to pause it, press to resume cleaning, press to send it back to the dock, and press and hold to wash the mop cloths and then resume cleaning.
Note: Placing a paused robot on the dock manually will end the current cleanup.

Sleep
If the robot is paused for over 10 minutes, it will go to sleep, and the power indicator light will flash every few seconds. Press any button to wake the robot up.

Washing the Mop Cloths
During cleaning, the robot automatically determines when it should return to the dock for mop washing and water tank refilling to maximize its mopping performance. To manually start washing, press and hold or tap the corresponding button in the app. Press any button to stop washing.

Emptying
After cleaning, the robot will return to the dock and auto-emptying will begin as needed. To manually start emptying, press on the docked robot or tap the corresponding button in the app. Press any button to stop emptying.

Notes:

When emptying has been left unused for a long period, empty the dustbin manually and make sure the air inlet is clear for optimal emptying performance.
Auto-emptying can be disabled in the app.
Avoid frequent manual emptying.

Drying
Drying starts automatically after mop washing or after cleaning is completed. To manually start or stop drying, tap the corresponding button in the app.

Notes:

Stay away from the drying air outlets during drying.
Drying duration can be modified in the app.
Auto-drying can be disabled in the app.

Auto Cleaning Solution Addition
The robot will automatically add cleaning solution to the water for mop washing and robot water tank refilling according to the preset ratio to ensure optimal mopping performance.
Note : Smart Cleaning Solution Filling can be disabled in the app.

Charging
After cleaning, the robot will automatically return to the dock to charge.
Press to send the paused robot back to the dock. The power indicator light will breathe during robot charging.
Note : If the robot fails to find the dock, it will automatically return to its starting position. Place the robot on the dock manually to recharge.

DND Mode
The default Do Not Disturb (DND) period is from 22:00 to 08:00. You can use the app to disable the DND mode or modify the DND period, or set whether to enable auto top-up, emptying and drying, to dim the button light, or lower the volume of the voice message during the DND period.

Child Lock
Press and hold to enable/disable Child Lock. You can also set it in the app. Once enabled, the robot will not react to button presses when it is stationary. When the robot is cleaning or docking, press any button to pause it.

Error
If an error occurs, the power indicator light on the robot will flash red or status indicator light on the dock will be steady red. A pop-up notification will appear in the app and a voice alert may sound.
Notes:

The robot will go to sleep automatically if left in a malfunctioning state for over 10 minutes.
Placing a malfunctioning robot on the dock manually will end the current cleanup.

Resetting the System
If the robot does not respond when a button is pressed or cannot be turned off, reset the system by pressing the Reset button.
Note: After resetting the system, existing settings such as scheduled cleaning and WiFi will be restored to factory settings.

Restoring Factory Settings
If the robot does not function properly after a system reset, switch it on. Press and hold and at the same time, press the Reset button until you hear the “Restoring factory settings” voice message. The robot will then be restored to factory settings.

Routine Maintenance
Note: The frequency of replacement may vary with the actual situation. If abnormal wear occurs, replace the parts immediately.

Main Brushes
Clean every 2 weeks and replace every 6-12 months.

Hair-Blocking Rings
Main Brush Caps
Main Brush Cover
Latches
Main Brushes
Main Brush Bearing
Turn over the robot and press the two latches inwards to remove the main brush cover.
Pull out the main brushes and remove the main brush bearings, main brush caps, and hair-blocking rings. Remove any entangled hair or dirt at both ends of the main brushes. Then, reinstall the hair-blocking rings, main brush caps, and main brush bearings.
Reinstall the main brushes. Firmly snap the main brush bearings into place. Only after the bearings are securely installed, fit the main brush cover.
Reinstall the main brush cover. Make sure its four teeth are fully seated in the slots, and press the main brush cover until you hear it lock with a click.

Notes

It is recommended to wipe the main brushes with a wet cloth. If the main brushes are wet, air-dry them away from direct sunlight.
Do not use corrosive cleaning fluid or disinfectant to clean the main brushes.
To prevent injury caused by blades used to cut hair inside the main brush cover, make sure to install two main brushes in place before installing the main brush cover.

Flexible Side Brush
* Clean monthly and replace every 3-6 months.
Unscrew the side brush screw. Remove and clean the side brush. Reinstall the brush and tighten the screw.

Omnidirectional Wheel

Use a tool, such as a small screwdriver, to pry out the axle and take out the wheel.
Note: The omnidirectional wheel bracket cannot be removed.
Rinse the wheel and the axle with water to remove any hair and dirt. Air-dry, reinstall, and press the wheel and axle back in place.

Main Wheels
* Clean as required.
Clean the main wheels with a soft, dry cloth.

Dustbin

Remove the magnetic top cover and press the dustbin latch to take out the dustbin.
Remove the washable filter and empty the dustbin.
Fill the dustbin with clean water and reinstall the washable filter. Gently shake the dustbin, and then pour out the dirty water.
Note: To prevent blockage, only use clean water without any cleaning liquid.
Leave the dustbin and the washable filter to dry.

Washable Filter
Clean every 2 weeks and replace every 6-12 months.

Remove the filter.
Rinse the filter repeatedly and tap it to remove as much dirt as possible.
Note : Do not touch the surface of the filter with hands, brush, or hard objects to avoid potential damage.
Allow at least 24 hours for the filter to dry thoroughly and reinstall it.
Note : Purchase an additional filter and alternate if necessary.

Edgewise Mop Cloth
Clean as required and replace every 3-6 months.

Unscrew the screw in the middle of the mop cloth.
Wash the mop cloth and air-dry it.
Reinstall the mop cloth and tighten the screw.

Note : A dirty mop cloth will affect the mopping performance. Clean it before use.

VibraRise Mop Cloth
Clean as required and replace every 3-6 months.

Remove the mop cloth from the mop cloth mount. Clean the mop cloth and air-dry it.
Note : A dirty mop cloth will affect the mopping performance. Clean it before use.
Slide the mop cloth in from the opening of the attachment slot, and then stick it flat in place.

Robot Sensors
Clean as required.
Use a soft, dry cloth to wipe and clean all sensors, including:

Reactive AI Obstacle Recognition Sensor
Dock Locator
Carpet Sensor
Wall Sensor
Communication Sensor
Cliff Sensors

Charging Contacts

Clean as required.
Use a soft, dry cloth to wipe the charging contacts on the robot and the dock.

Moving the Dock
To move the dock, grip the cord storage slot on the back with one hand and the inner side of the front board with the other hand. Do not lift the base directly to prevent the dock from falling off.

Dirty Water Tank
Open the dirty water tank lid and pour out the dirty water. Fill the tank with clean water, close the lid, lock it, and shake. Pour out the dirty water. Lock the lid and reinstall the tank.
Notes :

To avoid deformation, only use cold water.
If any water stains remain on the outside of the water tank, wipe them with a soft, dry cloth before reinstalling the tank.
The lid of dirty water tank is non-detachable.

High-Speed Maintenance Brush

Clean as required and replace every 6-12 months.
Lift the high-speed maintenance brush latch and remove the brush. Remove any entangled objects in the high-speed maintenance brush and rinse it clean. Reinstall the brush and latch it in place.

Water Filter

Clean as required.
Pull out the filter. Press the latch on the side of the filter to flip it downwards open. Rinse it with water, use a soft, dry cloth to wipe the cleaning tank, and then reinstall the filter by locking the latch. Press down the filter until you hear it lock with a click.

Cleaning Tank of Edgewise Mopping Module
Clean as required.

Remove the cleaning tank.
Rinse the cleaning tank with water.
Reinstall the cleaning tank.

Replacing the Disposable Dust Bag
Replace regularly or when it is full.

Remove the dust container cover.
Note: To prevent the dust container cover from falling and hitting the robot, remove the cover with both hands, one on each side.
Remove the dust bag and discard it.
Notes :
• The dust bag handle seals the bag on removal to prevent leakage.
• Always install a dust bag before putting back the dust container cover to avoid auto-emptying without the bag. You can also disable auto-emptying in the app.
Clean the filter with a dry cloth, insert a new disposable dust bag into the slot, and spread it evenly to ensure it is installed in place.
Note: Make sure the disposable dust bag is properly installed to avoid waste escaping and damaging the dock.
Install the dust container cover in place to make sure the dust container is securely sealed.

Battery
The robot is equipped with a built-in high-performance lithium-ion rechargeable battery pack. To maintain battery performance, keep the robot charged during normal use.